Advertising Account Manager Resume Samples

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JD
J Dickens
Jarret
Dickens
1043 Nat Coves
Detroit
MI
+1 (555) 510 2044
1043 Nat Coves
Detroit
MI
Phone
p +1 (555) 510 2044
Experience Experience
San Francisco, CA
Advertising Account Manager
San Francisco, CA
Pollich, Hickle and Kilback
San Francisco, CA
Advertising Account Manager
  • Identify, design and champion innovative ways to provide the benefits of account management on a large scale. Drive and manage process improvement projects
  • Work with sales, development, and product teams to identify and solve issues blocking advertiser performance
  • Makes changes to improve efficiencies of the Advertising department, specifically as it relates to the internal client project workflow
  • Verify and book inventory in campaign management systems (Dart Sales Manager, internal proprietary tools)
  • Assist in project management of custom executions
  • Coordinate with Tech teams to provide assistance in identifying, reporting and resolving technical issues
  • Optimize campaigns, including reviewing reports and making suggestions for improved performance
Phoenix, AZ
Advertising Technical Account Manager
Phoenix, AZ
Schuppe and Sons
Phoenix, AZ
Advertising Technical Account Manager
  • Manage and own customers technical support requests, providing investigation prioritization with continuous and timely updates to customers
  • Take ownership for resolving Bing Ads platform technical issues and work with customers to optimize implementations for performance and delivery
  • Deliver technical project presentations, best practices, trainings to varying levels of business and technical audiences
  • Share best practices with team members to contribute to enhance the quality and efficiency of customer support
  • Construct SQL queries to access information in Microsoft’s internal databases for the purposes of reporting and troubleshooting
  • Highlight systemic issues and trends to identify platform enhancements with business and R&D teams
  • Create and execute a project plan for new customer integrations working with stakeholders to identify and mitigate technical dependencies and roadblocks for a successful integration and deployment
present
San Francisco, CA
Bing Technical Account Manager, Advertising
San Francisco, CA
McKenzie and Sons
present
San Francisco, CA
Bing Technical Account Manager, Advertising
present
  • Manage and own customers technical support requests, providing investigation prioritization, continuous and timely updates to customers
  • Manage internal Microsoft engineer relationships to influence incremental product improvements
  • Take ownership for resolving Bing Ads API technical issues and work with customers to optimize API performance and delivery
  • Drive and deliver on projects to improve partner engagements and operational efficiencies
  • Familiarity with the ad serving industry, ad exchanges, and networks and real time bidding
  • Maintain and expand working knowledge of current and related products, including integration processes and industry trends
  • Use your breadth and depth of knowledge across product offerings as you partner with sales, client team to recommend partner solutions
Education Education
Bachelor’s Degree in Initiative
Bachelor’s Degree in Initiative
Florida International University
Bachelor’s Degree in Initiative
Skills Skills
  • Strong interpersonal skills to adapt to a variety of audiences and cultural backgrounds from peers to mid and upper-senior Executives
  • Professional expertise in direct mail and print production
  • Proven experience in building and sustaining strong relationships with peer groups and vendors
  • Experience in consultative sales/marketing, account management or digital marketing (3-5 years)
  • Persuasive communicator in the English language who can adapt messaging in oral and written forms to a variety of audiences
  • Project management and inter-discipline leadership skills
  • Regular scheduled hours : Work Days: Varies | Hours: Varies
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11 Advertising Account Manager resume templates

1

Advertising Account Manager Resume Examples & Samples

  • 1 years of account management experience
  • Proficient with Microsoft Office (in particular Outlook and Excel)
  • Ability to understand new technologies and translate into business terms
  • Self motivated, able to look at data and provide insight related to revenue recognition
  • Ability to work under tight deadlines and with a sense of urgency
2

Associate Advertising Account Manager Resume Examples & Samples

  • Effective project management skills with proven ability to work with various groups to reach a common goal
  • Strong respect for a team environment
  • Experience with web based systems
  • Experience with Microsoft Word, Excel, and Outlook
  • Experience in advertising/sales and familiarity with database applications a plus
  • Experience with FreeWheel digital ad system
3

Advertising Digital Account Manager Resume Examples & Samples

  • Manage implementation of new customer accounts
  • Lead project status/review meetings by preparing reports that measure performance as it pertains to identified key metrics
  • Facilitate or develop training programs for newspaper team
  • Meet face to face with customers to provide training as needed on new digital products
  • Perform problem analysis by investigating the root causes, summarizing findings for internal and external use and determining corrective actions to resolve them
  • Expertise in customer relations, project management, and relationship management
  • Bachelors Degree or minimum three years industry experience, which includes demonstrated, operation, account management experience
  • Solid performance as a project manager with the ability to manage multiple projects simultaneously
  • Must be detail-oriented and analytical, have self-motivated and organized personality
  • Demonstrated outstanding communication, presentation, training and facilitation skills, working with cross-functional teams
  • Strong time management and prioritizing skills with the flexibility to recalibrate quickly according to changing requirements
  • A team approach to completing projects and problem-solving
  • Proficiency with Microsoft Office (Word, Excel, Project, Outlook)
  • Strong client relationship-building skills and strong customer relationship experience
4

Bing Technical Account Manager, Advertising Resume Examples & Samples

  • Use your breadth and depth of knowledge across product offerings as you partner with sales, client team to recommend partner solutions
  • Execute a project plan for new customer integrations working with stakeholders, ensuring to identify and mitigating technical dependencies and roadblocks to ensure successful integration, deployment and sustained performance
  • Manage and own customers technical support requests, providing investigation prioritization, continuous and timely updates to customers
  • Take ownership for resolving Bing Ads API technical issues and work with customers to optimize API performance and delivery
  • Deliver and maintain a support plan. Conduct regular service meetings to build trust, communicate product enhancements, supportability plans, strategy product plans and review open technical opportunities
  • Deliver technical project presentations, best practises, trainings to varying levels of business and technical audiences
  • Construct SQL queries to access information in Microsoft’s internal databases for the purposes of reporting and troubleshooting
  • Share best practices with team members to contribute to enhance the quality and efficiency of customer support
  • Highlight systemic issues and trends to identify platform enhancements with business and R&D teams
  • Bachelor’s degree or equivalent practical experience required (Computer Science, Engineering or Mathematics or related field preferred)
  • Minimum 3 years’ experience in troubleshooting technical issues
  • Minimum 3 years’ working with development technologies including Java, .Net, XML, REST, OAuth, XML and SOAP. Ability to manipulate SQL joins
  • Exemplary communicator with excellent written and oral business communication skills. A second language would be advantageous
  • Familiarity with the ad serving industry, ad exchanges, and networks and real time bidding
  • Obsessed with providing a great experience for our customers
5

Account Manager Advertising.com & One by Aol Resume Examples & Samples

  • Developing and maintaining excellent customer relations, acting as a single point of contact for existing customers both direct and via media agencies and agency trading desks
  • Ongoing Campaign Management for live campaigns – ensuring campaigns are meeting contractual obligations (CPA, CPC and CPM); reviewing campaign performance metrics mid-flight and making optimisation recommendations to the customer in partnership with sales reps; Acting as first point of contact for any troubleshooting – resolving tier 1 issues and escalating tier 2 issues to the appropriate internal contact
  • Providing mid and post campaign customer service encompassing reporting, analysis and insights, recommendations for resell/up sell based on customer needs
  • Working with sales to identify opportunities with existing and potential clients. Assisting with RFPs where appropriate
  • Being the expert in AOL’s network and programmatic booking and delivery systems
  • Training self-serve clients to use ONE and providing recommendations for campaign set up
  • A degree or equivalent professional experience
  • Previous experience working in a client facing role in a fast paced environment, Publishing industry would be ideal
  • Intermediate level Excel
  • Intrigued by the digital industry and willingness to learn
6

Advertising Account Manager Resume Examples & Samples

  • Work with account directors and agencies to plan and implement ad campaigns for print, digital, and email products. Manage ad trafficking, ad creation, QA, and reporting
  • Monitor campaigns throughout lifecycle, communicating with creative agencies and vendors on issues as needed
  • Optimize campaigns, including reviewing reports and making suggestions for improved performance
  • Provide pre-implementation and post-implementation support to creative agencies
  • Setup, traffic, and optimize online ad campaigns in DFP, working with advertisers to receive assets for campaign launches
  • QA or troubleshoot 3rd party tags, flash files, and other advertiser-provided creatives
  • Opportunity to develop and build out exciting new Rich Media product offerings for desktop and mobile
  • Provide technical support to advertisers, account directors and others via phone and email
  • Coordinate with Tech teams to provide assistance in identifying, reporting and resolving technical issues
7

Advertising Account Manager Resume Examples & Samples

  • Familiarity with JavaScript, Flash, HTML and troubleshooting online technical issues
  • Extremely well-organized and detail-oriented
  • High degree of initiative and proven ability to execute, both individually and as a team
  • Ability to bridge communication between technical and non-technical teams
  • Demonstrated ability to work under tight deadlines, communicating timelines and urgency effectively with stakeholders
  • Capability to carefully gather and filter complex data, providing insight related to analytics and revenue recognition
  • Outstanding written and oral communication skills. At ease and credible with senior sales and agency executives
  • Experience in ad trafficking or ad trafficking technical support
  • Experience using FreeWheel or other digital ad serving systems
  • Familiarity with database applications
8

Account Manager, Advertising Operations Resume Examples & Samples

  • Manages and monitors the day-to-day activities within the online account(s)
  • Executes customer orders, from initial briefing to campaign post-mortem, including, order entry, ad trafficking and creative management. To
  • Manages the fulfillment and optimization of campaigns in line with the customer’s requirements and expectations
  • Provides regular reports to the customer and the Account Executive on the delivery of the campaign
  • Identifies opportunities within the account for up selling and cross selling and works closely with the Account Executive on proposals for new business
  • Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations
  • Ensures that client issues are dealt with in an efficient manner, informing the Account Executive and Managing Director of any problems that may arise
  • Works closely with the product and content team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project
  • Responsible for all compliance on client deliverables and revenue
  • Reports to the Assoc Director, providing regular input on all account activity, including status and call reports on a weekly basis
  • 2 years experience in internet advertising (ad operations, media planning, media buying)
  • Experience with online advertising technologies (Flash, AS2 / AS3, DHTML, HTML5, streaming videos, iFrames)
  • Educated to degree level or equivalent
  • Experience tracking processes with 3rd party ad servers
  • Experience with auction based bidding fundamentals (Deal IDs, Auction Types, Open vs. Private Marketplaces) and programmatic metrics (Winning Bid Price, Bid rate, eCPM, Closing Price, etc)
  • Ability to quickly ascertain various tools and technologies
  • Flexible and comfortable with change (technological, organizational) and a fast growing environment
  • Problem Solving and Decision Making under pressure
  • Communicating and Influencing
  • Building Relationships
  • High level of proficiency in Microsoft Excel, PowerPoint, Outlook, Ad Servers and CRM tools
  • Agile Learner and team Player
  • Resourcefulness and detail Oriented
9

Advertising Account Manager Resume Examples & Samples

  • Build and schedule creatives to ensure timely start and full delivery of campaigns. Monitor campaign delivery and performance
  • Ensure that high potential advertisers reach their performance goals quickly and stay active and healthy
  • Work with sales, development, and product teams to identify and solve issues blocking advertiser performance
  • Identify, design and champion innovative ways to provide the benefits of account management on a large scale. Drive and manage process improvement projects
  • Build and deliver a program which successfully launches and optimizes premium advertisers through tool development, advertiser adoption and customer services
  • Extend your expertise and best practices to the sales and service teams to positively impact all new advertisers to the platform
  • Bachelor’s degree in business, marketing, advertising or related discipline
  • 2+ years in ecommerce, online advertising or technology sector
  • Proven communication and project management skills
  • Experience working closely with internal sales, retail, technical support, product management and software development groups
  • Demonstrated experience in designing and improving processes
  • Good written and verbal communication skills in both English and Chinese
  • Retail e-commerce or advertising experience
  • Highly analytical with passion for data
  • Ability to understand multiple retail business models and their technical implementation
  • Excellent communication skills, including comfort with C-level interaction
  • Experience with tool development to enable scaled service models and advertiser enablement
  • Ability to prioritize work in a complex, fast-paced environment
10

Technical Account Manager for Amazon Advertising Platform Resume Examples & Samples

  • Own the relationship with self-service clients and provide high-touch support
  • Provide onboarding support, education, continuous product usage consultation, and industry best practices to ensure client success
  • Help drive evolution of the platform into a client friendly tool via ongoing client feedback loop and close collaboration with cross functional Amazon team (Product Management, Engineering, Analytics, and Specialists)
  • Serve as the primary point of contact for technical issues; will communicate, triage, and manage open tickets to resolution
  • Oversee financial credit and billing between Amazon and clients
  • Define and improve processes and tools for the TAM team to serve clients better
  • Proven experience in Account Management and/or Ad Operations
  • DSP/RTB/Ad Network experience
  • Proficiency in Microsoft Office (Word, Excel)
  • Strong interpersonal/communication skills in German and English
  • Well versed in campaign setup and optimization techniques
  • Strong quantitative and analytical skills
  • Understanding of HTML/XML coding, Web Browsers and ability to edit using basic text editors
11

Digital Advertising Account Manager Resume Examples & Samples

  • Manage creative delivery, implement campaign schedules and creative, monitor campaigns and resolve campaign issues
  • Assisting Finance and Accounts Receivable with any Billing queries
  • Solid and thorough knowledge of all ad platforms, tools, processes and policies
  • Assist managers with any projects or process changes for the wider team
  • In case needed, candidate will have to manage and be accountable for a small team of Account Managers
  • Proven experience in trafficking and online advertising
  • Proficient in an industry leading third party ad servers — Sizmek, DoubleClick, Atlas, etc
  • People management skills
  • Sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule
  • Proficient knowledge of HTML5 and Flash
  • SQL and Advaced Excel
12

Advertising Account Manager Resume Examples & Samples

  • Bachelor's degree; emphasis in Marketing, Advertising, or Business preferred
  • 1 year digital media experience and data management systems
  • 1 year client facing experience
  • Analytical Skills (to perform certain math functions i.e. able to calculate lift)
  • Experience with Ad Serving Tools
  • Rodeo
  • Operative One
  • Google Analytics
  • The ability to work self sufficently
13

Manager Account Management Online Advertising Resume Examples & Samples

  • Drive successful Advertiser engagement by leading a team of strategic account managers focused on our most strategic advertisers across a breadth of verticals. Analyze asset related campaign KPI’s and advise account teams on opportunities for optimization
  • Hire, manage and mentor a team of Account Managers and analytics professionals. Continue to build and evolve the team to meet growing demands in sales, channels and ever growing new products
  • Effective Resource management to coordinate efforts of the team on major campaigns, ability to assess and manage workload across the team to allow agile response and balanced resource utilization
  • Drive scale and operational excellence across the business lifecycle. Have a firm grasp of order-to-cash processes, and work cross-functionally to lead and impact efficiency projects
  • Actively partner and build strong working relationships with Managers & key teams, Sales and Creative/Design, to ensure services team drives flawless execution and great customer service
  • Support development & growth objectives while using executive-level judgment to balance the right business and customer tradeoffs to deliver on best in class advertiser and user experience
  • Detailed oriented – but with an ability to grasp the big picture to dissect, articulate and resolve complex issues
  • Excellent presentation, verbal and written communication skills – with influence strength to senior managers and external audiences
  • Client facing and service oriented, demonstrating ability to represent the business with clients, agencies and key internal stakeholder
  • An effective people manager with background in ad-operations with a strong record of building and managing teams - onward, upward and outward
  • Proven ability to lead change management initiatives across the organization that continuously enhance process efficiency and can evolve team contribution in line with dynamic environment
  • Experience with Strategic Account Management, Online Advertising, Project Management and Campaign Performance Analysis – with related insights on the typically associated tools and processes
14

Co op Advertising Analytics Account Manager Resume Examples & Samples

  • Bachelor's degree in Business Administration or Liberal Arts
  • 2 or more years of experience in merchandising or marketing departments in a large-scale retail environment
  • Possess a clear understanding of financial measurements and how to impact them
  • Intermediate Excel skills, including working knowledge of pivot tables, v-lookups and formula creation, is required
  • Excellent analytic background and data management skills, able to organize an Excel spreadsheet consisting of thousands of lines
  • Demonstrated analytical background and data entry management skills. Experience organizing and working with spreadsheets consisting of thousands of lines
  • Demonstrate the organizational ability to facilitate multi-tasking in a fast-paced environment
  • Excellent presentation, listening, verbal and written communication skills
15

Account Manager Advertising.com / ONE Display Resume Examples & Samples

  • Training self-serve clients to use AOP and providing recommendations for campaign set up
  • Previous experience working in a client facing role in a fast paced environment with frequent pressure to meet deadlines (programmatic experience desirable)
  • Proven track record in report extraction & analysis
  • Intrigued by the digital industry and willingness to learn understanding of programmatic landscape preferable
  • Ability to work within a team environment as well as independently
16

National Advertising Account Manager Resume Examples & Samples

  • Develop and revise media plans with existing accounts by analyzing historical data on customer spending, as well as considerations of client objectives, timing, product offerings, product performance and inventory availability
  • Provide support on print business as needed
  • Extensive working experience with developing large digital ad solutions against market strategies, events and brands
  • Experience working with research, sales and operations to execute solutions
  • Must be able to work in a fast-paced, high-pressured, dynamic environment, with tight deadlines
  • Must be able to constantly prioritize workload with minimal supervision and manage multiple projects
  • Must be a team player and key strategist
  • College education
17

Senior Advertising Account Manager Resume Examples & Samples

  • Coordinates all aspects of advertising projects, for a large business unit or complex project
  • Works with Merchandising and other internal departments to understand and interpret Marketing or Promotional needs and translate them into an Advertising plan
  • Ensures message portrayed by Advertising vehicle is accurate and consistent with H-E-B branding and culture, and is done in most cost-effective means
  • Manages project development for various advertising projects including but not limited to direct mail programs, promotional literature, promotional aids, and TV and radio commercials
  • Coordinates the completion of projects from initial concept to final product within the established budget constraints
  • Assists in the preparation of the sales/marketing planning and coordinates projects with the art department
  • Assists in estimating production costs or overseeing work done by outside vendors
  • Establishes and updates production schedules and coordinates the preparation and completion of local and/or national market advertisements, promotional materials, brochures, flyers and other special projects
  • Acts as liaison between company individuals and outside vendors to ensure timely flow of all projects
  • Evaluates production processes in order to minimize costs
  • Objectively reviews all advertisements to ensure accuracy, layout/design, copy, printing, etc
  • Bachelor's Degree Business, Marketing or related field
  • 5-7 yrs experience with 2-5 yrs Account Management experience
  • Intermediate PC skills including Microsoft Office Suite - Word, Excel, PowerPoint, Outlook, etc
18

National Advertising Digital Account Manager Resume Examples & Samples

  • Work with assigned Digital/Integrated Sales Rep(s) on incoming RFPs and upfront proposals, in order to formulate proposal to meet client objectives, collaborating with various cross-company teams to develop best advertising solutions as needed
  • Independently manage all post-sale online advertising activity to ensure customer satisfaction is achieved and to prevent under-delivery – this includes booking, trafficking, delivery reporting, optimizations and assistance in resolution of billing discrepancies
  • Project management of internal creative builds and sponsorship/custom programs – working as a liaison between client/creative agency and internal teams towards successful execution
  • Ensure effective communication with sales teams to understand and anticipate customer needs, and ensure that advertising solutions meet those needs while setting internal and external expectations
  • Provide high level of customer service to clients with effective communication, timely responses to requests and proactive resolution of potential issues
  • Participate in project work as directed by supervisor
  • Extensive working experience with online media sales and responding to RFPs
  • Excellent analytical and interpretative skills
  • Strong knowledge of online media
  • 3 years working experience in digital advertising
  • 3 years previous work experience in the media/publishing industry
  • 3 years previous work experience working with sales personnel
19

Brand Advertising Account Manager Resume Examples & Samples

  • Operate as the lead point of contact for matters specific to your customers, including the management of their presence on Houzz’ platforms
  • Build and maintain strong, long-lasting customer relationships with key advertising partners
  • Negotiate, up-sell/cross sell contracts, and close agreements to maximize revenue
  • Develop a collaborative relationship with key accounts, customer stakeholders and executive sponsors, acting as a trusted advisor
  • Ensure the timely and successful delivery of our solutions according to both customer needs and objectives and Houzz’ standards, including the quality and relevance of assets provided
  • Communicate clearly the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement to exceed sales targets
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Prepare reports on account status
  • Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
  • Assist with urgent requests and help to resolve high priority escalations as needed
20

Advertising Account Manager Resume Examples & Samples

  • Manages overall workflow of advertising job requests from internal departments, including but not limited to slots, table games, special events, M life, food & beverage, hotel, entertainment, nightlife, retail, charter services, database marketing, public relations, security, and engineering. Communicates with creative services, production and media services to ensure that advertising materials are created, produced and published per client’s requirements
  • Manages department relationships with internal clients and ensures advertising requests are fulfilled in a timely manner, and with a high level of quality, and trouble shoots and resolves issues that arise
  • Oversees contact with purchasing and outside vendors and is responsible for ensuring bidding process meets company purchasing policies. Makes decisions on vendor bidding and selection
  • Tracks and monitors all event and on property advertising budgets. Makes recommendations and final decisions on direct mail costs, in conjunction with creative services and requesting department. Makes recommendations on items that directly impact the department budget
  • Leads meetings with internal departments to initiate projects, present campaign concepts, or direct and drive project to completion. Reviews concepts and proofs to ensure brand standards are met and content is accurate and effective
  • Directly manages all special projects, including but not limited to, high end special events, executive projects, venue launches, and large scale MGM initiatives, in addition to overseeing all other department projects
  • Manage Human Resources responsibilities for direct reports to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company and department policies, and legal requirements
  • Oversees Advertising Account team in project management, customer service, print production, and property brand
  • Ensures vendor invoices are processed for payment with accuracy
  • Researches printing capabilities and keeps a record of print vendors to ensure highest quality is met and department is up-to-date on latest trends. Reviews periodically with creative services and Director
  • Makes changes to improve efficiencies of the Advertising department, specifically as it relates to the internal client project workflow
  • Maintains confidentiality of all information disseminated as it relates to Advertising/Marketing projects
  • Bachelor’s Degree in Communications, Marketing, or Business Management
  • Minimum of five (5) years in marketing with an emphasis in advertising working directly with print vendors and at least three (3) of those years supervising or leading a team
  • Effectively communicate in English, both oral and written forms
  • Professional expertise in direct mail and print production
  • Proven experience in building and sustaining strong relationships with peer groups and vendors
  • Strong interpersonal skills to adapt to a variety of audiences and cultural backgrounds from peers to mid and upper-senior Executives
  • Persuasive communicator in the English language who can adapt messaging in oral and written forms to a variety of audiences
  • Project management and inter-discipline leadership skills
  • Availability for alternative work schedules when needed, particularly when unpredictable and urgent situations arise
21

Advertising Account Manager Resume Examples & Samples

  • Experience in digital ad operations, digital account management or technical support
  • Experience with ad trafficking in a web-based digital ad system
  • Familiarity with JavaScript, HTML and troubleshooting online technical ad-related issues
  • Excellent writing and verbal communication skills with the ability to work with both technical teams and business strategy teams. At ease and credible with senior sales and agency executives
  • Proven ability to gather and filter complex data, providing insight related to analytics and revenue recognition
  • Experience with 3rd party reporting dashboards
  • Experience using the FreeWheel ad serving platform
  • Advanced knowledge of Microsoft Excel
22

Advertising Technical Account Manager Resume Examples & Samples

  • Create and execute a project plan for new customer integrations working with stakeholders to identify and mitigate technical dependencies and roadblocks for a successful integration and deployment
  • Manage and own customers technical support requests, providing investigation prioritization with continuous and timely updates to customers
  • Take ownership for resolving Bing Ads platform technical issues and work with customers to optimize implementations for performance and delivery
  • Deliver technical project presentations, best practices, trainings to varying levels of business and technical audiences
  • Maintain and expand working knowledge of current and related products, including integration processes and industry trends
  • Manage internal Microsoft engineer relationships to influence incremental product improvements
  • Drive and deliver on projects to improve partner engagements and operational efficiencies
  • Minimum 3 years’ experience in troubleshooting technical issues in a client facing role
  • Minimum 3 years’ working with development technologies including Java, .Net, XML, REST, OAuth, XML and SOAP
  • Ability to manipulate SQL joins
  • Minimum 3 years’ experience with online advertising technology
  • Highly skilled in interacting with sales/partner led business and technical stakeholders and translating complex customer requirements into appropriate solution architectures independently
  • Outstanding organizational and planning skills, demonstrated ability to work under deadlines and prioritize several complex projects simultaneously in a fast-paced and growing environment towards the highest return
  • Strong technical writing skills to be utilized for case management, knowledge capture, bug management and training
  • Infectious sense of enthusiasm, fun, and imagination
  • Relevant and current MCSE certification is advantageous
  • Organic and paid search experience preferred