Technical Resource Job Description

Technical Resource Job Description

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Technical resource provides operational support of all database environments running on various versions of MS SQL Server (SQL 2012 and above).

Technical Resource Duties & Responsibilities

To write an effective technical resource job description, begin by listing detailed duties, responsibilities and expectations. We have included technical resource job description templates that you can modify and use.

Sample responsibilities for this position include:

Part of the Maintenance leadership team responsible for plant technical operations, specifically production line maintenance, processing and utility equipment maintenance
Help lead change initiatives including the implementation of NCE methodologies
Use CSE’s internal tool GradeIt to produce a list of suspicious matches
Using pre-established guidelines, determine which suspicious matches require follow up, present findings to the student, record their response, and report disputed cases to others for follow up
Record and maintain a record of known online solutions that have been posted by students to file sharing sites such as Pastebin and GitHub, and program discussion sites such as Ideone.com, -DreamInCode.net, and CourseHero.com
Develop and maintain a database of students known to have been involved in academic misconduct in CSE courses
Assist with regular maintenance tasks for CSE’s GradeIt tool, including running weekly consistency checkers to identify errors
Work closely with the web administrators and website owners addressing their problems
Evaluate emerging authentication and authorization technologies for cloud and mobile applications
Modify resource estimation parameters and methodologies according to reconciliation and production reports

Technical Resource Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Technical Resource

List any licenses or certifications required by the position: TOGAF, IWMS, ITIL, EPA, CLRP, PHR, SPHR, PMP

Education for Technical Resource

Typically a job would require a certain level of education.

Employers hiring for the technical resource job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Computer Science, Communications, Engineering, Business/Administration, Education, Technical, Business, Associates, Management, Design

Skills for Technical Resource

Desired skills for technical resource include:

Microsoft Word
Excel and PowerPoint
LINQ
MS SQL Server
SSRS
Web Services
PostgreSQL
All Packaging Equipment
Bag packaging
Blast freezing

Desired experience for technical resource includes:

Strong business acumen with a general understanding of sales processes and marketing programs
2+ years in experience in the Ag Industry
2+ years in a role requiring customer interaction and strong product knowledge within the Ag Industry
Experience working in a high volume call center environment would be considered an asset
Ability to build and sustain established relationships with top customers
Excellent listening and communication skills - able to communicate clearly and succinctly with a diverse client base

Technical Resource Examples

1

Technical Resource Job Description

Job Description Example
Our company is growing rapidly and is looking for a technical resource. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for technical resource
  • Oversight of Project Management Team/problem resolution
  • Interface with leadership and project sponsors
  • Individual contribution to executive level strategic projects
  • Build and maintain solid customer relationships with customer base through successful project implementations, providing consultative advice and recommending business processes improvements
  • Act as mediator during discussions on projects, services being provided, initiatives, escalating issues to executive management as necessary
  • Troubleshoot and monitor infrastructure and render farm issues
  • Manage DFAE activities to optimize DW through distribution
  • Directly manage all forms of technical marketing and product information communication for support issues, applications-related product training, webinars
  • Identify requirements for and coordinate the development and presentation of training materials for all DFAE training events both internal to NXP and Distribution
  • Trains and manages certification of Distributor FAE’s
Qualifications for technical resource
  • Ability to act independently in complex situations and excellent problem solving skills to resolve concerns effectively
  • Strong systems skills and ability to teach and advocate effective use of e-tools and systems
  • Ability to multitask and use multiple IT systems to support the customer
  • Excellent planning and organizational skills in order to multi-task changing priorities under tight timelines
  • Responsible for the management of design, development, review and support of SAP ABAP, BW, Netweaver Portal functionality SAP Netweaver PI/PO against the business needs in a variety of functional areas
  • Must be a self-started, and able to set goals and direction on your own based on business needs
2

Technical Resource Job Description

Job Description Example
Our growing company is hiring for a technical resource. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for technical resource
  • Assess and monitors DFAE capabilities and support requirements/needs (evaluation hardware, software, documentation) for new products, and coordinate NPI training and evaluation board needs
  • Manage definition and implementation of all training material for DFAE use
  • Coach and mentor factory to grow outgoing technical communication skills targeting DFAE’s
  • Prioritize and schedule customer support and applications-related development activities
  • Focal point for NXP Sales for DFAE customer DW support
  • Work with NXP Distribution Program Office on long range NPI plans related to training for DFAE, NPI through distribution
  • Provides technical CBG interface in to distribution
  • Translates distributor technical capabilities for NXP
  • Calls on distributor engineering services & DFAE’s while our mass market FAE’s call on distributor end customers
  • Visits to form relationships in a mentoring, coaching & technical buddy capacity
Qualifications for technical resource
  • Proven track record of developing & delivering formal and informal technical material aimed at educating customers, partners or sales teams - must be able to generate high quality and varied technical content at a sustained pace
  • Good communication skills, to access relevant information about equipment and provide clear information about equipment condition and status
  • Providing Project Management services managing strategic initiatives consisting of multiple sub-projects
  • Build and maintain solid customer relationships with customer base through successful project implementations
  • Provide consultative advice and recommending business processes improvements
  • Work with executive management to set the overall strategy
3

Technical Resource Job Description

Job Description Example
Our growing company is looking for a technical resource. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for technical resource
  • Perform environmental permitting, regulatory strategy development, environmental field surveys, and construction compliance for a variety of energy-related projects, including, but not limited to, regulated and non-regulated pipeline projects, tank terminals, wind farms, power plants, and hydroelectric projects
  • Ensure successful performance and accuracy of documents prepared for environmental services in accordance with National Environmental Protection Act (NEPA) and Federal Energy Regulatory Commission (FERC) guidelines as applicable
  • Succeed in independent work and immediate tests of abilities and skills
  • Develop and maintain environmental policy and procedures manuals for compliance assurance throughout the lifecycle of projects
  • Oversee the preparation of biological assessments for Section 7 ESA consultation requirements
  • Understand and represent all regulations, and NWNA policies, procedures and work instructions
  • Tier 2 support of client notification applications and resolving advanced technical issues within established timelines in adherence to corporate and departmental policies and procedures
  • As member of the Line or Base/Stores Resource Planning team, supports analysts on assigned geographic region
  • Gather best practice data and make program/process recommendations to support corporate/division programs and policy updates
  • Support ongoing or special analyses related to future flight schedules, potential staffing standards changes, strategic initiatives, and potential changes to labor agreements
Qualifications for technical resource
  • Schedule and technical performance of company initiatives
  • Minimum seven years of increasingly responsible experience in technical program or project management required
  • Minimum of two years supervisory experience preferred, ideally in a large, global, multi-business corporation
  • Must possess a Bachelor degree in Human Resources or related field
  • Minimum 10 years’ experience in a Human Resources leadership role resolving complex, employee relations issues
  • Must be able to multi-task and have an attention to detail
4

Technical Resource Job Description

Job Description Example
Our company is looking for a technical resource. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for technical resource
  • Provides OJT to Equipment Owners and operators
  • Preventative Maintenance Owner in Oracle Enterprise Asset Management System, managing all aspects of work orders system
  • Develops and provides key functional expertise training (gearbox, lubrication)
  • Confronts unsafe behaviors
  • Performing checks/inspections on air compressors to ensure proper operation troubleshooting any problems and conducting outside work on air compressors in various weather conditions
  • Listening to equipment for metal to metal contact, belt slippage, improperly moving bearings
  • Implement, configure & process knowledge of HP Asset Manager modules
  • Create tables, screen, pages, links, fields using HP AM DB for both Web and Fat Client Interfaces
  • Integrate different systems using HP-Connect-IT, UD AM generic Adapter
  • Write SQL queries and Stored procedures
Qualifications for technical resource
  • Must demonstrate strong organization and project management skills
  • Must have the ability to work effectively in a fast paced environment
  • Bachelor’s Degree in related area, or the equivalent in terms of education, experience and/or training
  • Conduct all M&V activities as outlined in the detail M&V plan during the install and performance phases
  • Verify that the equipment is installed properly and operating as design intent
  • Work with controls subcontractor to set up all the required data trends and continue to collect, validate and analyze the data throughout the term of contract for performance verification and saving calculations
5

Technical Resource Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of technical resource. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for technical resource
  • Work as part of the Global Support Management Team delivering world class service and support to meet (and exceed) organizational targets in customer satisfaction, case resolution, response SLA’s
  • Collaborate with other members of Global and Regional Services and Support Management Teams to resolve issues and identify opportunities for improvement
  • Collaborate with Customer Service and Support, Global Support Operations and Global Services to define competitive service programs that meet organizational goals and market needs
  • Drive employee engagement by providing clarity for staff on objectives and how those objectives can be achieved
  • Provide effective coaching and feedback to direct and indirect reports to achieve and exceed objectives and ensure those objectives are consistent within the organization
  • Responsible for compliance within the organization, local, state, federal and international laws, regulations, standards, and requirements of regulatory and accreditation agencies, including those governing professional practice, and contractual arrangements
  • Work as part of the Global Support management team delivering world class service and support and meets (and exceeds) organizational targets in Customer Satisfaction, Case Resolution, Response SLA’s
  • Collaborates with other members of Global and regional services and Support management team to resolve issues, identify opportunities for improvement, resolve joint staffing issues and/or identify opportunities for increased efficiency
  • Drives employee engagement, provides clarity for staff on objectives and how those objectives can be achieved
  • Participate on a rotational basis a duty Rota to cover out of hours GSC management responsibilities
Qualifications for technical resource
  • Review maintenance records and equipment in the field, to ensure all responsible parties are performing per contract
  • Present and review information submitted in the annual M&V reports to GSA & coordinate discussion as needed
  • Bachelor’s Degree in Business or HR preferred, but not required
  • 5+ years of recruitment/staffing experience, with a minimum of 3 years in the oil, gas, and energy market sector
  • Previous experience in working on multiple openings simultaneously
  • Extensive experience with web-based Applicant Tracking Systems, experience recruiting through the use of job boards, social media, and networking

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