Strategic Account Manager Job Description

Strategic Account Manager Job Description

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Strategic account manager provides extended team with account and industry knowledge transfers – be a solution focused trusted advisor to the global key accounts.

Strategic Account Manager Duties & Responsibilities

To write an effective strategic account manager job description, begin by listing detailed duties, responsibilities and expectations. We have included strategic account manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Advocate for CPS needs to merchants while supporting their needs on the Chase Paymentech side
Grow business through needs based sales techniques as appropriate
Achieves goals for instrument and reagent sales
Utilize strategic client hunting practices, industry/market analysis, internal communication, external promotions and constant in-depth client analysis to uncover revenue opportunities
Proactively assesses, clarifies customer needs on an ongoing basis
Keeping information complete and up-to-date in both CRM & the Intranet including account profile, opportunity pipeline and contact management in support of corporate needs
Build and maintain positive relationships with business, technical and operational contact at assigned merchants
Merchant contacts should perceive the AE as their advocate within CPS
Travel as needed to Strategic Account
Collaborates with sales professionals to develop proposals, provide deal evaluation, sales negotiations, revisions and follow-up

Strategic Account Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Strategic Account Manager

List any licenses or certifications required by the position: SSYS, IBM, EMC, HP, ISO, DIE, TS, NACE, SSPC, AWS

Education for Strategic Account Manager

Typically a job would require a certain level of education.

Employers hiring for the strategic account manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Marketing, Engineering, MBA, Technical, Education, Management, Business/Administration, Advertising, Science

Skills for Strategic Account Manager

Desired skills for strategic account manager include:

Territory/accounts assigned
Microsoft Office
Customer and competitors and be well versed in the customer’s problems
Goals
KBIs
Needs
Team environment
Industry trends
Specific accounts
Industry

Desired experience for strategic account manager includes:

3-6 years of media account management experience
Experience exceeding expectations as a quota-based seller
Familiar with RTB and the programatic landscape
Knowledge of the agency world and how dollars move from buyers to sellers
Extremely proactive ad biased towards taking action
Demonstrated knowledge of a process for running a sales territory, including forecasting, quota attainment, sales presentations, short term, mid-term and long term opportunity management

Strategic Account Manager Examples

1

Strategic Account Manager Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of strategic account manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for strategic account manager
  • Meet or exceed weekly goal expectations
  • Has direct responsibility for the relationship of specific strategic accounts as assigned by Director Strategic Accounts
  • Negotiates and implements long term purchasing contracts with Strategic Account customers for commercial vehicles and service parts
  • Follows up on all sales to ensure orders are processed properly and shipped on time
  • Develops and implements short-range and long-term plans to promote and sell products to designated customers
  • Works with technical representatives responsible for various territories to ensure visits and reviews are performed at Strategic Account customer locations
  • Assigned to Strategic Accounts Utilities in Italy
  • Develop and execute successful Heroku sales campaigns across the DACH region
  • Produce effective verbal and written communication for activities and sales reports, customer correspondence
  • Responsible for finding new customers with 2-3 new account prospects at all times
Qualifications for strategic account manager
  • Energy - Consistently maintain high levels of productivity
  • Communication - Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand, retain, and act upon the message
  • Continuous Learning - Actively identify new areas for learning
  • Ability to review balance sheets and P&L
  • Additional language skills are not a requirement and an advantage
  • Ongoing Campaign Management for live campaigns – ensuring campaigns are meeting contractual obligations
2

Strategic Account Manager Job Description

Job Description Example
Our company is hiring for a strategic account manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for strategic account manager
  • Perform industry and market analysis anticipating customer needs and recommending product solutions
  • Work effectively in a horizontal functional team environment with Commercial Operations, Technical Operations, Engineering, Finance, Service and Project management to deliver a world class customer experience around the companies three key metrics of OTD, Quality and Responsiveness
  • Setup customer within the different Hellmann IT systems to ensure operational handling, visibility (track & trace) and reporting together with the Customer Implementation & Business Process team
  • Monitor Key Performance Indicators, SOP compliance and implement corrective actions where necessary
  • Schedule and manage quarterly review meetings with the customer, create minutes of the meetings and action the items to be improved or changed
  • Help the Director Strategic Account to identify additional business opportunities
  • Assist Tender management and/or Director Strategic Account with RFQ’s
  • Ability to read, analyze, and provide feedback to the team on trend development
  • Requires a clear understanding of Hellmann’s systems and process, to develop and maintain Customer reports and documentation
  • Work with Director Strategic Account to develop, update and maintain, Scope of work for customers
Qualifications for strategic account manager
  • Ability to apply previous work experiences to resolve a wide range of issues in imaginative practical ways
  • Must have experience selling SaaS for 2-7 years
  • Well versed in Salesforce.com or managing sales cycle through a CRM
  • Maintain established Strategic Account relationships with building owners, property managers, retail corporations, REIT’s, Additionally, the ability to identify and solve their practical problems and deal with a variety of concrete variables in situations where only limited standardization exits
  • Travel is required, overall may be as high as 20-30%, depending on assigned territories
  • Strong organizational skills and the ability to complete multiple complex tasks in a timely fashion
3

Strategic Account Manager Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of strategic account manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for strategic account manager
  • Is responsible for achieving set sales targets for Business Information Reports (BIR) & Project Appraisal Services (PAS) product
  • Completely Owns assigned accounts from Lead Generation to final delivery of service offering
  • Organizes and attends theme based events which cater to Banks as part of the customer acquisition Strategy
  • Builds and maintains a strong sales pipeline in order to consistently deliver on set targets
  • Maps allocated accounts and builds strong work relationships with clients for repeat business
  • Regularly reports all sales activity and acts within the company’s compliance framework
  • Attaining sales, service, and signed contract quotas as assigned
  • Identifying and profiling Strategic UPS Accounts
  • Designing and presenting presentations to meet customers' expectations
  • Maintaining close contact with Strategic Account teammates for collaboration
Qualifications for strategic account manager
  • Requires incumbent to be self-motivated to work independently or as part of a team to complete multiple projects/tasks in a timely and accurate fashion
  • Excellent at leveraging C-level and line of business (LOB) relationships
  • Polish language skills highly desirable
  • Experience preferred in media or sponsorship sales
  • Analyze territory trends, diagnose root cause of performance and create actionable plans for operational improvements
  • Extensive, relevant experience of selling enterprise solutions into Media enterprise accounts
4

Strategic Account Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of strategic account manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for strategic account manager
  • Promote knowledge transfer and best practices across internal teams
  • Create and present winning proposals
  • Collaborate effectively with internal teams to identify new product categories based on market trends
  • Rebook leader- space draw oversight, floor plan management and optimization
  • Create and continue to refine strategic new business/growth approach
  • O 5+ years of work experience in business-to-business events sales with proven track record of prospecting (or new business development) and growing revenue from existing accounts
  • Achieve assigned revenue target by selling the company’s Manufacturing IoT, PDM/PLM, CAD or SLM solutions and services to our main customer in the Benelux
  • Provide leadership to a cross-functional account team (sales, business development, presales specialists, global services)
  • Significantly extend the existing strategic relationship with this customer, by expanding current engagements winning new business divisions
  • Sells Digital Transformation projects into Media customers where relationships have been cultivated
Qualifications for strategic account manager
  • Highly skilled colleagues
  • Bachelor’s degree in Medicine or Pharmacy is preferable
  • Quota carrying software or technology sales and account management experience in the Netherlands Hi Tech enterprise vertcial
  • Minimum of 3 years working in a strategic account management role
  • Profound Supply Chain Knowledge
  • Educated to degree level needed
5

Strategic Account Manager Job Description

Job Description Example
Our company is looking for a strategic account manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for strategic account manager
  • Ensure that customers' needs are represented in leadership meetings within the Regional Business reviews
  • Assigned to a Key Accounts in German Automotive Suppliers
  • Grow and build Sales pipeline with the strategic account
  • Develop global strategy to achieve > 30 % share of wallet from Strategic Account
  • Manage and support contract negotiations and optimize deal value
  • Managing complex buying processes and converting prospects into win
  • Coordination and execution of global framework agreements
  • Arranging and leading executive meetings, delivery of senior level presentations
  • Manage a large global account team in a matrix organization
  • Collaboration with executive management and senior stakeholders from Product Management, Service, Finance and Legal functions other SBU’s
Qualifications for strategic account manager
  • 40% to 50% overnight travel required
  • 2 to 3 years practical exposure with networking, compute or data center technologies
  • Exhibits technical competency
  • Work for a company that truly values the individual
  • A Bachelor's degree in Marketing, Business or related field from an accredited institution is required
  • Extensive overnight and air travel is required

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