Sales Support Manager Job Description

Sales Support Manager Job Description

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Sales support manager provides oversight for the GCB Sales Process, ensuring strong CMP routines and inspection and maximizing use of tools and resources.

Sales Support Manager Duties & Responsibilities

To write an effective sales support manager job description, begin by listing detailed duties, responsibilities and expectations. We have included sales support manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Understand existing sales processes
Sales Reporting & Business Analytics – Monthly management of sales performance reports for Sales Management and Sales Reps/Account Managers to facilitate measurement of performance against targets & KPI’s, accurate pipeline forecasting and sales management reviews
Sales Compensation – Work closely with the Global compensation team to ensure the calculation of quarterly Sales Compensation payments are accurate to ensure payments are made within tight corporate deadlines
Leads and develops Proposal Coordinators, Lead Coordinators and other team members as assigned
Support all steps of the production of sales proposals, RFPs, presentations, client reports and other internal and external support materials
Maximize revenue retention based upon experience with and knowledge of client, client's preferences, and campaign goals
Act as subject matter expert on all Interactive Media Sales Support related materials, answerquestions and support team members as needed on daily activities (revisions, account strategy, online orders, make-goods, credit & collections)
Lead strategic account team meetings to ensure success of live campaigns
Deploy and inspect demand generation initiatives and adjust to fit Operation as required (product launches, customer events, MARCOM, sales blitzes, contests)
Support Operation reviews, program deployment, President’s Club

Sales Support Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Sales Support Manager

List any licenses or certifications required by the position: POS, PMP, PMI, MBA, JCNIA, CCNA, PM, DMS, LEAN, BOMA

Education for Sales Support Manager

Typically a job would require a certain level of education.

Employers hiring for the sales support manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Education, Marketing, Engineering, Management, Business/Administration, Technical, Finance, MBA, Communication

Skills for Sales Support Manager

Desired skills for sales support manager include:

Ad Sales products
Assigned geographical area
Banking operations and U.S. Bancorp’s products and services
Competitive market
Bank’s sales and marketing program
End-to-end process of sales operations
Local legal compliance issues
Global Commercial Banking businesses and CMP
Business Banking and CMP
Challenges and solutions

Desired experience for sales support manager includes:

Strong written and oral communications skills are needed to communicate information necessary to process new business and changes in procedures
Must be proactive in recognizing changing business needs and developing corresponding changes in team approach and processes
Bachelor’s degree in Business or related field strongly preferred
Minimum of 4-6 years demonstrated success in sales administration or closely related function, with at least two years of management/supervisory experience
Advanced skills in Microsoft Excel required (pivot tables, filtering, lookups, CSV files), proficiency in Word, PowerPoint, OneNote and SharePoint
Knowledge and understanding of SAP preferred

Sales Support Manager Examples

1

Sales Support Manager Job Description

Job Description Example
Our growing company is looking for a sales support manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for sales support manager
  • Market Pricing analyses and recommendations
  • Respond timely to issues/requests and provide problem resolution
  • Demonstrate strong ability to clearly and concisely craft communication on myriad topics, from simple to complex and to wide-ranging audiences
  • Distribute and coordinate performance targets
  • Effectively recruit new associates
  • Successfully implement change
  • Coach/Mentor/Train associates and peers in/out of market
  • Improve Associate Satisfaction Scores – 80% team target
  • Develops and implements customer service policies and procedures
  • Construct and communicate all sales training documentation for classes
Qualifications for sales support manager
  • Microsoft Word, Excel to advanced level
  • Must have a high level of proficiency with technology – specifically the MS Office suite, including MS Excel, Word and Outlook, working with database, AS400 and internet search and navigation
  • Expereince in pre-sales, design, planning, installation and service support of refrigeration products and systems bsuiness
  • College degree in design, business, or communications, or comparable work experience
  • Advanced to expert level proficiency in PhotoShop, plus a proven advanced to expert proficiency level with Illustrator
  • 5 year experience in sales and/or sales support or administration required
2

Sales Support Manager Job Description

Job Description Example
Our company is looking for a sales support manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for sales support manager
  • Complete operational requirement by scheduling and assigning employees
  • Monitor workload for sales support employees and make headcount recommendations as needed
  • Maintain office staff by recruiting, selecting and training employees
  • Ensure the timely dissemination of sales bulletins, competitive comparison information Adhering to the established process & distribution list
  • Manage, with the support of the Engineering department, the supporting documentation installation instructions, warranty agreements and parts supporting material for local fit options
  • Provide data and guides to help the sales team
  • Oversee all administrative responsibilities to ensure support and operations needs are met for the success of each sales team
  • Work with each Sales Manager to understand and bridge their needs by ensuring support
  • Directly manage performance and coach all Sales Assistants in enhancing efficient sales protocol
  • Drive scalability by balancing accurate Assistant’s ratios with Sales Managers
Qualifications for sales support manager
  • Strong user knowledge of Microsoft Outlook, Office, Excel and PowerPoint
  • 5+ years previous sales experience in the investment industry with the ability to execute all elements of the sales process
  • Demonstrates the ability to communicate and collaborate with those internal and external, across various levels
  • Experienced individual with minimum of 5 years working in cable network or advertising environment
  • Proven ability to manage others successfully
  • Proven ability to establish positive working relationships
3

Sales Support Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of sales support manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for sales support manager
  • Manage performance metrics associated with the RFP process
  • Reviews and acts on pre-empt notices, oversell reports, and other related inventory information
  • Plan and participate in sales strategy and logistics for events, promotions, advertising, and campaigns
  • Collaborate and partner with internal teams and travel as required to participate in sales presentations
  • Establish team meeting agenda, assemble client deliverables, and sales support materials and training as needed
  • Project orientated sale Boiler repairs, replacement boilers/ heaters and upgrades for the pressure part for the boilers
  • Performance of primary data analysis of pharmacy claims, to include, but not limited to Commercial, Specialty, Medicare pharmacy claims cost-based and risk management projects that will ensure proper alignment of benefit designs pertaining to the use and coverage of prescription drugs
  • Sales and application support for specific market area
  • New product training & product launch together with Market Areas
  • Leading Aggregates BL development initiatives agreed by Aggregates BL Management
Qualifications for sales support manager
  • Experience with traffic systems, sales proposal systems, PowerPoint, excel and word
  • Develop, Support and Improve the ACSS Long Term Forecast (LTF) Process and Planning Cycle including Product Roadmaps
  • Support the capture of strategic sales pursuits through customer and proposal activity
  • Generalist knowledge (Technical, Legal, Finance, ) with a strong technical awareness
  • Strong communicator, seller (fluent in Italian & English, French appreciated), negotiator
  • Or more specific Hydro product
4

Sales Support Manager Job Description

Job Description Example
Our company is hiring for a sales support manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for sales support manager
  • Design and manage key performance indicators for team – communicating results to key stakeholders
  • Develop (and modify when needed) strategies to ensure team is properly resourced and structured to support upcoming needs of the organization
  • Engage leadership in each of WFU’s 3 business segments to understand key sales initiatives and how the team can support them
  • Manage cross-functional relationships to ensure connection to key internal partners and proper hand-off of responsibilities between teams
  • Maintain understanding of WFU’s customers, products, and field staff, necessary to engage in conversations and make recommendations
  • Lead, or participate in, cross-functional projects designed to streamline operational activities Identify, and implement, opportunities to increase the effectiveness of the WFU sales organization
  • Act as primary point of contact for sales support activities
  • Managerial responsibilities for the individuals contained within the site licensing team
  • Provide management, guidance and training to sales support employees
  • Develop and implement strategies that will help the Americas Sales Support team reach its goal
Qualifications for sales support manager
  • Bachelor's degree from a four-year college or university preferred and related job experience, but not required
  • 8+ years years of management experience with emphasis on transactional processes
  • Able to multi-task, manage own and other’s time, and prioritize work
  • Able to identify root cause of issues and work quickly to resolve them
  • Able to create and balance strategic direction with tactical, implementation activities
  • Able to gather information, sort through complex issues, seek input from others and operate independently
5

Sales Support Manager Job Description

Job Description Example
Our innovative and growing company is hiring for a sales support manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for sales support manager
  • Track commercial performance and work closely with the commercial team on initiatives as required
  • Monitor group operating expenses, resources and assets to ensure compliance to established budgets
  • Drive programs and initiatives to maximize the quality and timeliness of support activities, while continuously optimizing group productivity and efficiency
  • Assist with the planning and execution of employee-focused initiatives to promote career growth and employee retention
  • Manage the development and implementation of prospect marketing and lead generation efforts to identify potential M&A targets
  • Design and maintain website targeting prospects
  • Plan and execute tradeshow and conference logistics
  • Maintain all trade association memberships, subscriptions, and sponsorships
  • Research target prospects and provide assistance in positioning sales pitch
  • Track opportunities through administration of Salesforce
Qualifications for sales support manager
  • Proficient with Microsoft Excel and basic knowledge of Microsoft products
  • Credible and professional
  • Be willing to travel away from home, both UK & Europe
  • Knowledge of standards relevant to the financial services industry, , ISO, Six Sigma
  • 5+ years’ experience and possess not only solid business fundamentals, but also a deep understanding of how analytics, new technologies, people and design work together to deliver business results
  • Successful track record of managing projects and cross-sell, referral and marketing programs

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