Property Adjuster Job Description

Property Adjuster Job Description

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Property adjuster provides technical advice on damage identification, material costs, and coverage to GRN contractors related to a particular claim.

Property Adjuster Duties & Responsibilities

To write an effective property adjuster job description, begin by listing detailed duties, responsibilities and expectations. We have included property adjuster job description templates that you can modify and use.

Sample responsibilities for this position include:

Settle claims by determining insurance carrier’s liability, client’s instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, pursuing subrogation when appropriate
Claims handled will be of greater complexity and will require a higher level of investigation, analysis, evaluation and negotiation including interpretation of commercial coverage
Handles property claims involving damages or coverage
Conducts subrogation investigations involving basic and occasionally moderately complex claims
Handles basic and occasionally moderately complex claims involved in appraisal or mediation
May participate in complex special assignment
Initial training schedule is Mon-Fri, but permanent schedule will change to Tues-Sat thereafter
Exercise independent discretion or judgment in handling property claims within designated level of authority
Service assigned territory and may handle litigated claims
Candidates with above minimum qualifications may be considered as a Property Adjuster II (D10)

Property Adjuster Qualifications

Qualifications for a job description may include education, certification, and experience.

Education for Property Adjuster

Typically a job would require a certain level of education.

Employers hiring for the property adjuster job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Business, Leadership, Management, Construction, Public Relations, Performance, Financial Services, Military, Technical

Skills for Property Adjuster

Desired skills for property adjuster include:

Coverage
Claim processes
Claim systems
Damage estimating
Policies
Procedures
Liability
Adherence to applicable legal compliance standards
Settlement
Xactimate

Desired experience for property adjuster includes:

ASE certification and/or an Adjuster’s license are especially desirable
Four-year college degree preferred plus experience delivering outstanding customer service
Four-year college degree is preferred with a minimum of 3-5 years property estimating experience
Four-year college degree, plus two years’ experience delivering outstanding customer service
HS Diploma / GED required with 1 year of property estimating experience preferred
High School Diploma/GED and/or Four-year college degree preferred, with a minimum of 3-5 years property estimating experience

Property Adjuster Examples

1

Property Adjuster Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of property adjuster. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for property adjuster
  • Determine applicable coverage’s in basic claims involving a single claimant and determines applicable coverage limits in basic claims involving multiple claimants
  • Review investigation notes and determine claim value, coverage and liability for basic claims
  • Investigate, evaluate, and negotiate liability claims to ensure a positive customer experience
  • May work with the Special Investigations Unit to resolve and negotiate settlement
  • Use of company car is provided
  • Investigate claims by interviewing claimants and witnesses, obtaining official reports, by inspecting physical damage, by comparing claim information with evidence
  • Control claim costs
  • Maintain expected case load
  • Maintain company reputation and insurance product integrity by complying with federal and state regulations and service standards
  • Utilize available technology/automation to maximize claim handling efficiency
Qualifications for property adjuster
  • Four-year college degree is preferred or have at least have HS Diploma / GED with a minimum of 3-5 years property estimating experience
  • High School/GED and/or Four-year college degree with 2+ years’ experience delivering outstanding customer service
  • 1-3+ years' prior claims adjusting experience preferred
  • High School Diploma/General Education Diploma (GED) or Bachelors degree strongly preferred, with at least 2 years of previous adjusting/estimating experience
  • High School/GED with 3-5+ years of claims experience
  • Four-year college degree preferred, with 2+ years of experience delivering outstanding customer service
2

Property Adjuster Job Description

Job Description Example
Our growing company is looking to fill the role of property adjuster. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for property adjuster
  • Uphold the Crawford Code of Business Conduct at all times
  • Conducts investigations, interviews, and inspects damage, driving to site of damage within assigned territory or other if required
  • Handles property claims within designated authority
  • Establishes immediate contact with Policyholders regarding their loss, driving to site of damage within assigned territory or other if required
  • Sets and manages adequate reserves within designated authority
  • Properly identifies and assesses damage
  • Prepares a proper estimate relating to the identified damages and obtains an agreed scope of work and cost of repair with contractor and/or Policyholder
  • Properly documents claim files with all activities and submits final report to file for closure
  • Determines or declines payment and issues checks as required
  • Assigns and supervises the handling of property losses by independent adjusters when necessary
Qualifications for property adjuster
  • Two years claims adjusting experience, preferably with property claims
  • High School Diploma or GED and successful completion of Smart Start Training Program required
  • Bachelor's Degree or insurance claims experience
  • Must be a licensed adjuster as required by state and local laws
  • Associate in Claims (AIC) through AICPCU
  • Four or more years’ experience resolving moderate to highly complex personal and commercial property loss claims
3

Property Adjuster Job Description

Job Description Example
Our company is looking to fill the role of property adjuster. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for property adjuster
  • Establishes reserve amounts within prescribed settlement authority limit and negotiates settlement of claims
  • Assists assigned field office(s) as necessary when not on Catastrophe Duty
  • Provides monthly operational maintenance of the Sprinter Van attached to the office where the CAT adjuster is domiciled
  • Responsible for maintaining a high level of technical knowledge
  • Must be a licensed adjuster in NC, a SC license a big plus
  • Investigate claims by interviewing claimants and witnesses, obtaining official reports, by inspecting physical damage, and by comparing claim information with evidence
  • Set loss reserves and controls claims costs
  • Prepare reports by collecting and summarizing information required by client, local, state and federal government and by Crawford
  • May assist less-experienced adjusters with claims handling
  • Oversight of independent adjusters
Qualifications for property adjuster
  • Degree in insurance or business strongly preferred
  • Proficient using Claims systems
  • Strong experience handling both Homeowners and Commercial Property Claims
  • Must have a valid driver’s license with a clean driving record and
  • Bachelor’s Degree with 3.0 GPA with or higher
  • Adjusts low to moderately complex property claims
4

Property Adjuster Job Description

Job Description Example
Our company is searching for experienced candidates for the position of property adjuster. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for property adjuster
  • Handle the outside investigation and settlement of property claims
  • Examine claims forms, policies and endorsements, client instructions and other records, Field investigations
  • Investigates, analyzes, evaluates and negotiates personal and commercial claims of minimal to moderate complexity
  • Must have an aptitude for damage scoping and estimating of repairs and the ability to acquire skills in the use of estimating software
  • Investigate and settle injury claims where the parties involved are not represented by an attorney
  • Deliver compassionate service that is fast, fair and easy
  • Research and respond to customer communications
  • Take recorded statements from claimants, insured’s, witnesses, and prepares summaries
  • Review/approve repair estimate
  • Prepare moderately complex damage estimates
Qualifications for property adjuster
  • Some college or technical school background
  • High School/GED and/or Bachelors degree in related field preferred or equivalent experience plus two years’ experience delivering outstanding customer service preferred
  • Minimum 6 months experience or completion of Crawford and Company basic property class, and/or continuing education requirements
  • Outside adjusters must have a valid driver’s license
  • Provides PROPERTY claims service via internal channels (phone/fax/email/mail/other electronic channels)) to members and third party customers
  • Licensed as required by the state of Florida
5

Property Adjuster Job Description

Job Description Example
Our company is growing rapidly and is looking for a property adjuster. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for property adjuster
  • Organize and reconciles bills
  • Conduct fast track estimating
  • Handle additional living expense claims as needed
  • Handle contents inventories and moderately complex contents pricing analysis and prepares claims reports
  • Handle claims that include Public Adjuster involvement
  • Participates in structured training for large, complex claims handling, “Hands-on” learning while shadowing more experienced adjusters and managers
  • Assists National General Adjusters and Executive General Adjusters on claim handling for complex losses by job shadowing
  • Involves in Business Income and Business Personal Property Losses Travel to other areas of the continental US as needed
  • Position will be assessed after 18 months
  • Handles production goals upon completion of training
Qualifications for property adjuster
  • At least 5 years experience adjusting personal and commercial property losses
  • Outside adjusters must have a valid driver’s license with a clean driving record
  • Must have experience with Xactware or similar estimating software
  • Must be proficient with field use of a laptop computer
  • Responds to member inquiries and requests
  • Identifies member events and provides solutions via company products and services to meet their needs

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