Program Specialist Job Description

Program Specialist Job Description

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Program specialist provides administrative support with the ability to predict, anticipate, and execute on the business needs of the office.

Program Specialist Duties & Responsibilities

To write an effective program specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included program specialist job description templates that you can modify and use.

Sample responsibilities for this position include:

Implement ongoing tracking of metrics as defined by external evaluation team
Help support the development of analytical ability within other Home Office and regionally-based teams through the creation and delivery of training and tools
Assists in the development of an evaluation model and data collection plan to survey veterans and veteran services in the region
Develops, maintains and engages with community leaders and professional colleagues who service veterans and the military population
Advises on statistical techniques for data collection and analysis
Provides a professional service such as counseling, testing and evaluation,teaching or event planning in support of a university program
Researches and identifies client or beneficiary needs and recommends program modifications or creation of new programs and services
Researches opportunities for various major national and international professional society awards and fellowships (e.g., Guggenheim, Jefferson Science Fellowship, national advisory committee memberships)
Works closely with the dean, vice dean for research, academic department chairs, and faculty to identify appropriate faculty candidates for national and international awards, fellowships or national advisory committee placement
Researches, identifies and maintains knowledge of nomination announcements and award availability

Program Specialist Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Program Specialist

List any licenses or certifications required by the position: MSC, OHSAS, ISO14001, ASQC, PMP, CE, ER, PA, OSHA, SMS

Education for Program Specialist

Typically a job would require a certain level of education.

Employers hiring for the program specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Education, Graduate Education, Graduate, Department of Education, Social Work, Management, Business, Public Health, Administration, Business/Administration

Skills for Program Specialist

Desired skills for program specialist include:

MS Office and PC skills
Excel
Tools
Implement
Ability to leverage that information in creating customized customer solutions
Operational
Values and practices that align customer needs and satisfaction as primary considerations in all business decisions
Ability to create
Ability to employ internal controls and to enhance business strategies for the purpose of detecting
Ability to manage the major responsibilities

Desired experience for program specialist includes:

Design, improve, and generate reports and presentations for the Executive team and Program Directors to provide core statistics and insight
Perform analyses of alumni data, by request from leadership, and recommend next steps and additional analyses
Propose and prioritize changes to reporting and create additional metrics and processes based on program changes and requirements
Understand data currently collected and stored, and identify additional data for collection
Train new and existing staff on CRM roles and functionalities, and work closely with the team to ensure all data is documented systematically and reliably
Collaborate with program staff and IT staff to upgrade data collection and management process

Program Specialist Examples

1

Program Specialist Job Description

Job Description Example
Our innovative and growing company is looking for a program specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for program specialist
  • Support management in addressing strategic questions and informing decision making by designing, implementing, and presentation of data-driven analyses
  • Recommend, develop, and deliver insights that will shape program strategy
  • Manage weekly, monthly, and quarterly reporting, working in collaboration with colleagues to identify and present high-level analytics to JDC and external stakeholders
  • Contract writing, editing and formatting
  • Be responsible for leading many high profile meetings to align on project requirements
  • Drafting correspondence, coordinating agreement approvals and execution, tracking documents, and maintaining status reports
  • Coordinating and communicate contract related matters between Technology & Product Engineering, Legal, Global Information Security and the business groups
  • Assist in contract negotiations as needed and own documenting a variety of third party contractual relationships, including talent agreements, creative services agreements, master services agreements, software licensing agreements, sales deals, amendments, and NDAs
  • Maintaining customer contract files and training
  • Manage schedules that reflect detailed information related to the changes, including effected components and functions, time lines for various stages of project completion, costs
Qualifications for program specialist
  • Writing and editing responsibilities include drafting nomination statements and letters, coordinating with involved parties to edit nomination documents, and tracking several iterations through the editorial process
  • Regularly meets with department chairs and individual faculty to coordinate upcoming award schedules and opportunities, identifies materials required and creates list of potential references
  • Compiles and maintains a detailed database of current and historical nominations, awards outcomes and awards calendars
  • Supervise evening temporary staff
  • The staff liaison for managing the LCME accreditation process
  • Support for diversity programs via counseling, testing and evaluation, teaching or event planning and the administrative duties associated with running a program
2

Program Specialist Job Description

Job Description Example
Our innovative and growing company is looking for a program specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for program specialist
  • School-based special education program implementation
  • IEP quality and compliance
  • Create and maintain websites
  • Advise director as to the status of current activities
  • Maintain liaison with other programs, offices and departments at Duke to coordinate program business and to accomplish program objectives
  • Assist in the preparation of budgets and grants
  • Collaboration with Duke LifePoint Healthcare and other health system administrative, medical, and clinical leadership
  • Collaboration with other Duke Health departments and faculty
  • Coordination of Duke LifePoint activities in compliance with contract terms of each affiliated program and guidelines
  • Utilizing analytical, communication and organizational skills generally acquired through completion of a bachelor’s degree program
Qualifications for program specialist
  • Demonstrated customer service skills, customer focus abilities and the ability to understand KP customer needs a must
  • Strong clinical psychosocial counseling skills a must
  • Excellent patient assessment, history taking, interpersonal and independent working skills required
  • Maintains knowledge of and assures departmental compliance with KP policies, social work practice, state regulatory requirements and accreditation standards
  • Physical abilities to complete job duties under prescribed environmental and working conditions
  • Individual should have the ability to be flexible and adaptable in a changing work environment
3

Program Specialist Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of program specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for program specialist
  • Perform facilitated risk discussions with small and large groups
  • Assess the level of maturity based on a risk management maturity model
  • Create and refine a risk management framework
  • Analyze various risks gathered during facilitated sessions
  • Communicate results to client in a clear and concise manner
  • Perform manager level duties for engagement including drafting and presenting slides for client and internal meetings, documenting client and internal meeting notes, developing client deliverables, and all other requests
  • Resolves on-site customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information
  • Efficiently and competently manage problems – when things go off plan (due to scope-creep, changed requirements, missed deadlines ) bring them back on plan or create a new plan and present to key stakeholders within the organization
  • Assist with commencement exercises of second year MSMS students other student activities as assigned
  • Assist MSMS program current and prospective students
Qualifications for program specialist
  • Document inefficiencies or gaps in existing processes and recommend specific and innovative changes to effect improved efficiencies
  • Creation, distribution and management of Inpatient Consult Schedule and Doc-of-the- Day Schedule
  • Duke Raleigh Cancer Center expert on the AmI On system which is the system of record of clinical deployment and room utilization visible to and referenced by all clinical providers, scheduling hub and administration
  • New faculty and provider on-boarding - to include state licensure, credentialing, billing numbers, space/ staff/ resource assignment
  • Knowledge of special education laws and regulations
  • On occasion, evening and weekend commitments may be required
4

Program Specialist Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of program specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for program specialist
  • Process financial transactions, reconcile financial transactions with monthly operating statements and provide input with expense planning for annual budget construction process
  • Seek feedback from clients who have conducted advisory engagements, and ensure that satisfaction levels are high
  • Communicate and coordinate with all concessioners to review serviceware and compliance with overall program requirements
  • Review compactor loads and contamination issues from waste hauler and develop remediation action plan for issues noted
  • Complete physical walkthroughs and audits of all LAMC concession stands to ensure adequate supplies and remove non-compliant items
  • Manage a small team of student employees to staff the sustainability engagement tent at each football game
  • Lead trainings for concessioners and sort crew prior to each game
  • Be able to meet program deadlines
  • Identify opportunities to improve templates for outside-in’s, proposal
  • Develop and maintain project plans and schedules related to training and enablement programs/projects such as onboarding new hires, new product introduction and enablement campaigns
Qualifications for program specialist
  • Must be able to prioritize work and manage time effectively
  • Must pass all requirements to obtain a base pass, which may include additional background checks and other specific driving certifications
  • Lifting items up to 50 pounds required
  • Ability to operate at heights up to 50 feet when required
  • Ability to work in extreme heat/cold is required
  • Native level Japanese and strong English (TOEIC over 800) skill is required
5

Program Specialist Job Description

Job Description Example
Our growing company is looking to fill the role of program specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for program specialist
  • Collaborate and liaise with cross functional stakeholders (internal and external) through the campaign life cycle (from requirements gathering through launch)
  • Review project schedules with functional teams and resources allocated to projects and communicate the schedule to all parties involved in the project
  • Identify SMEs for projects and coordinating the activities of all assigned resources
  • Coordinate and schedule pilots, betas and other (pre/post) launch training and enablement activities, including the launch of new hardware, software and services
  • Distribute information globally on the availability of new training and enablement assets to field sales and other stakeholders
  • Assist in the creative approach in marketing, promoting and disseminating new assets, collateral and material
  • Prepare program trend, consumption, regional results and feedback reports for management
  • Track project time, resource allocation and cost data through appropriate project tracking software
  • Fulfill project management responsibilities for special assignments and projects
  • Ensure input and maintenance of class data and course content in the LMS
Qualifications for program specialist
  • Website and database management with regular hosting companies, Network Solutions
  • Strong empathy for customers AND passion for customer success
  • Qualified candidates will have a Bachelor's Degree in Business Management or a related discipline
  • Years of customer service, volunteering, or other customer facing experiences is preferred with a Bachelor’s Degree
  • Oversees and organizes and administers all office and administrative support for American Explorers program
  • Oversees all student activities from registration, support documentation, attendance, participation, , for program partners and grantees

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