Payroll Support Job Description

Payroll Support Job Description

173 votes for Payroll Support
Payroll support provides cross-functional support for payroll, tax and benefit policies and procedures to ensure compliance with multi-national wage-hour laws and regulations.

Payroll Support Duties & Responsibilities

To write an effective payroll support job description, begin by listing detailed duties, responsibilities and expectations. We have included payroll support job description templates that you can modify and use.

Sample responsibilities for this position include:

Create and manage detailed documentation of business processes and systems functionality, including workflow, program functions and steps required to execute systems transactions/processes for the extended payroll team
Open/distribute payroll team mail, schedule payroll team meetings, prepare/distribute meeting agendas and record/distribute meeting minutes
Manage bi-weekly, semi-monthly and monthly Canadian employee payroll production support function ensuring that payroll is accurate, complete and timely prior to release
Acts as the Division(s) liaison and subject matter expert partnering closely with the internal staff to achieve business results as it pertains to MBO timekeeping and payroll support processes
Manage Timekeeping/Payroll analysts’ participation in policy change process by working with Time and Attendance Analyst MBO HR, HRIS, CVS, or other groups to test and validate pay policy changes including oversight of regional payroll analyst team work prioritization
Manage Timekeeping/Payroll analysts’ participation in system upgrades, testing, lead communications & training related to upgrades including oversight of regional payroll analyst team work prioritization
Work with different HR departments and payroll analysts to process unique payroll items accurately and timely
Payroll processing, keypunching into payroll system and HRIS PeopleSoft
Primary contact between the plant and GBS payroll and or IT for any hardware / software issues causing communication issues with tracking punches from the Time clocks to the Payroll system
Perform a variety of activities in support of the functional objectives of the Payroll Team

Payroll Support Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Payroll Support

List any licenses or certifications required by the position: CPP, FPC, US, CPA, CEBS

Education for Payroll Support

Typically a job would require a certain level of education.

Employers hiring for the payroll support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Business, Accounting, Education, Human Resources, Technical, Associates, Finance, Computer Science, Engineering, Math

Skills for Payroll Support

Desired skills for payroll support include:

Payroll tax principles and wage and hour laws
Direct customer service
Products and system capabilities and
Rules and laws which govern the payroll practices
TriNet’s practices
TriNet’s products and services
Computers and experience in the use of Microsoft Outlook

Desired experience for payroll support includes:

English language on a good level (other languages nice to have - preferably French)
Certification - Lean Six Sigma is a plus
Work on department projects, gathering, compiling, verifying, and recording data from multiple sources
Oversee tracking and control of processes, projects, and activities
Use software specific to the functional area
Track and control processes, projects, and activities

Payroll Support Examples


Payroll Support Job Description

Job Description Example
Our company is searching for experienced candidates for the position of payroll support. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for payroll support
  • Track and maintain all payroll reports onsite to include both paper and CD formats
  • Coordinate with payroll team and department designee to ensure appropriate offsite archiving
  • Assisting with the administration of other Payroll functions as and when required
  • Use knowledge of product and processes, takes accountability for troubleshooting and resolving escalated cases in an effective and efficient manner coordinating the resolution for complex situations with service partners -Provides superior client service in every interaction
  • Take accountability to maintain up to date knowledge of information and processes to ensure accurate resolution of all cases and referrals
  • Administer monthly pensioner payroll, ensuring accuracy, completeness and timeliness
  • Perform shadow payroll processing for Canadian employees on international assignments
  • Ensure SAP payroll system changes tested and implemented
  • Manage HR/Payroll communication strategies outward to Regional Groups (HR, Managers, Editors, Employees, MBO Leadership)
  • Leads Regional payroll analyst team in managing escalated cases to ensure accurate and timely resolution
Qualifications for payroll support
  • Process driven / Client oriented
  • Calculate manual payments when required via ADP Checkmate
  • Create wire transfer requests for approval and processing
  • Track and follow through to problem resolution
  • Create ADP case setup
  • Experience utilizing ADP preferred

Payroll Support Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of payroll support. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for payroll support
  • Provides bi-weekly payroll reconciliation reports to Time & Attendance Specialist/ Manager and Payroll Services Director
  • Responsible to provide daily support to payroll opeartions team, researching and resolving systems defects and field inquiries
  • Audit of payroll output
  • Prepare monthly government remittances and balance source deductions paid directly by payroll service
  • Transmit payroll to ADP accurately and timely manner
  • Track completion of weekly review and payroll approvals by Team Leads (SOX requirement)
  • Coordinate the training of new leadership associates in payroll process and guidelines
  • Support the leadership team and hourly associates in the area of Payroll Policy Guidelines, Pay Discrepancies, and available or eligible benefit time
  • Development of adhoc reporting out of the payroll system as needed
  • Participate in any Payroll area process improvement initiatives
Qualifications for payroll support
  • Excellent computer skills and proficient in Excel, Word, Outlook, Access, Visio
  • Maintenance of staff data
  • Maintenance of the overtime system
  • Completing reference requests requiring pay/salary information
  • Updating sickness and holiday records
  • Setting up New Employees on systems

Payroll Support Job Description

Job Description Example
Our company is looking for a payroll support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for payroll support
  • Designs, communicates and implements regular and recurring training sessions for teammates and supervisors on proper payroll processing procedures in the PeopleNet and Workday applications
  • Manage the enterprise systems and payroll applications software
  • Understand payroll procedures and assist when needed
  • Data entry of payroll information in Kronos and related reports
  • Update payroll records by reviewing and entering changes in exemptions, insurance changes, deductions, paid-time not worked, status, and pay
  • Strategize ways to innovate/streamline processes
  • Answer employee inquiries in regards to payroll, reimbursements, expenses, and time keeping
  • Manage and distribute payroll related forms and documents to employees
  • Manages attendance time cards via the Kronos payroll system for accuracy and notify responsible managers
  • Support new hires during on-boarding with payroll self-service training, assist school staff with understanding paycheck information and answer any related questions
Qualifications for payroll support
  • Answering queries as they arise by phone and/or E-mail
  • Requesting cheques to cover staff travel
  • Act as a referral point for first level representatives to enhance client inquiry resolution at first point of contact
  • Contributes to efficient and effective client focused, end to end process design, close service gaps and enhance the overall employee experience
  • Use multiple HR systems, problem solving tools and analysis techniques investigate and resolve escalated employee and manager issues
  • Take ownership for resolving issues, coordinating resolution, by escalating or consulting with service partners when appropriate and keeping HRCC- Human Resources Contact Centre teams updated as applicable

Payroll Support Job Description

Job Description Example
Our innovative and growing company is hiring for a payroll support. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for payroll support
  • Work with others to identify and resolve payroll discrepancies and inconsistencies and provide explanations of variations from generally expected results
  • Process work volumes as measured through established service and quality standards
  • Build strong relationships with internal and external business partners and embrace a Service Provider Mindset
  • Participate in building and implementing HRCC support models for HR program changes including review of documentation and User Acceptance Testing
  • Contribute to creating a strong, proactive Specialist team that leverages each other’s strengths and knowledge and supports each other in continuous learning and in resolving cases and responding to first line reps
  • Gross to net check calculations
  • Assist in completing year end reporting including final remittances as required
  • Creation of T2200’s
  • Time and attendance monitoring
  • On-line tracking of associate attendance records
Qualifications for payroll support
  • Work for prestigious client in a market leading organisation
  • Experience configuring time & attendance applications and features, Work Rules, Pay Rules, Holiday schedules, Accruals, Attendance, Pay Code Distributions, Function Access Profiles, Data Access Profiles, Hyperfind Queries
  • Experience min
  • Able to handle tight timelines and volume
  • Able to handle a high volume of calls and emails from a number of sources
  • Proficient in all year-end remittances and reporting

Payroll Support Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of payroll support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for payroll support
  • Ensure successful Payroll product experience for customers
  • Administration of attendance policy
  • Coordinate with Human Resources Manager related to Pay issues for Hourly associates
  • Monthly status report / accruals of PPTO and vacation for hourly associates
  • Annual Submission of Deduction information items like the United Way deductions
  • Process the reports for monthly payments of the Union Health and Welfare, and the Union Pension, according to the CBA
  • Maintain strict confidentiality on highly sensitive matters
  • Review Open purchase orders
  • Mange the resources needed to write, run, and troubleshoot basic queries in support of data requests made by end users
  • Provide continuous improvement initiatives for the purpose of improving operational efficiencies, business flexibility and responsiveness
Qualifications for payroll support
  • Proven ability to maintain confidentiality of all information
  • Minimum of 5 years of experience supporting a national, multi-company program administration
  • Experience with Ceridian Payflex for Windows an asset
  • Manage Functional Specification documents and Change Requests, project scope documents and project plans
  • Manage and assess and the resolution of on-going production operations issues
  • Bachelor degree required or relevant and equivalent experience

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