Outreach Worker Job Description

Outreach Worker Job Description

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Outreach worker provides referrals for participants and their families; make home visits as needed; advocate for patients to ensure adequate housing, treatment, benefits and community services; develop patient treatment plan.

Outreach Worker Duties & Responsibilities

To write an effective outreach worker job description, begin by listing detailed duties, responsibilities and expectations. We have included outreach worker job description templates that you can modify and use.

Sample responsibilities for this position include:

Utilizes community services to assist client in crisis
Assists with the facilitation of the clinic process by greeting clients in addition to planning, organizing, and implementing community special events such as health fairs, workshops
Data entry for volunteers and clients in a variety of systems
Mailing packets to volunteers/clients
Assist in the check-in and checkout procedures for both research and clinical visits in the Clinical Research Unit
Assist in the Clinical Research Unit front station duties, which includes preparation of study visit documents, laboratory requisition, and rooms ahead of study visits
Assist in the transport and processing of research and clinical specimens to appropriate labs and lab processing site as needed per study protocol
Participate in CRU staff meetings, trainings, and conferences
Prepare written reports and maintains accurate and updated records of research volunteer contacts and activities
Update information in database from various data forms collected

Outreach Worker Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Outreach Worker

List any licenses or certifications required by the position: CPI, CPR, BLS, ESL, AHA, HIV

Education for Outreach Worker

Typically a job would require a certain level of education.

Employers hiring for the outreach worker job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Social Work, School of Social Work, Department of Education, Health, Psychology, Counseling, Human Services, Health Care, Social Services

Skills for Outreach Worker

Desired skills for outreach worker include:

Community resources
Database applications
Spreadsheet
Word processing
Advocate for patients to ensure adequate housing
Benefits and community services
Community
Community resources and how to access them
Complete initial assessment for new
Develop patient treatment plan

Desired experience for outreach worker includes:

Maintain a good working relationship with members of the Clinical Research Unit, with research volunteers
Provides general information to groups and individuals on STAR TRACK's program objective and services
Initiates client appointments with health care providers, reminds them of pending appointments, and contacts them to inquire into reasons for missed appointments
Assists with client retention by following up on all contacts for continued progress assessment and locating those clients who have moved or lost contact with the STAR TRACK program
Learn the planetarium’s Digistar 5 operating software and shows
Present public planetarium shows once a month on Friday nights

Outreach Worker Examples

1

Outreach Worker Job Description

Job Description Example
Our innovative and growing company is hiring for an outreach worker. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for outreach worker
  • Promote safety and cleanliness of the planetarium facilities during shows
  • Stay informed about current astronomical news and events
  • Connect participants to with appropriate resources
  • Accompany patients to appointments, harm reduction initiatives, social services
  • Coordinate transportation
  • Conduct home visits
  • Assist with benefits applications
  • Work with participants’ support networks to facilitate successful engagement in care
  • Provide one to one support and counseling on life skills and health maintenance, including adherence counseling, physical, social, emotional, basic life skills (to include financial literacy), and behavior management
  • Implement mental health crisis management techniques when necessary
Qualifications for outreach worker
  • Displays courtesy, tact and patience during interactions with all members of the hospital staff
  • Experience with data entry (proficient in Excel, Access), Word, Outlook with a focus on attention to detail and accuracy
  • Some basic astronomy knowledge, successful completion of an astronomy course preferred
  • Must be comfortable with public speaking and enjoy interacting with people of all ages
  • Preference will be given to physics or education majors and students with experience giving regular public presentations
  • Successful candidate must be available on Friday nights
2

Outreach Worker Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of outreach worker. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for outreach worker
  • Provides informational presentations and TB/HIV testing at community organizations
  • Mobile Clinic - maximum twice a week (12-8 p.m)
  • This description is a general statement of required duties and responsibilities performed on a regular and continuous basis
  • Complete initial assessment to determine eligibility for programming, and collaborate with other care providers (OB social worker, LMSW supervisor etc) regarding client’s needs
  • Maintains accurate and complete record documentation and data collection
  • Collaborate with client to develop treatment plan
  • Provides general information to individuals and families on program objectives and services
  • Participates in staff meeting and conferences
  • Escorts clients to various appointments to ensure compliance and provide support
  • Visit assigned families twice a week for half an hour each visit
Qualifications for outreach worker
  • Prior experience working in a planetarium is a plus, but is not required
  • Bachelor’s Degree in Social Work or Human Services preferred
  • Fluency in Spanish may be required
  • Experience working with Transgender Clients, preferred
  • Experience working with the LGBT population, preferred
  • Based on position, may need to be bi-lingual
3

Outreach Worker Job Description

Job Description Example
Our company is looking to fill the role of outreach worker. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for outreach worker
  • Develop opportunities for group parent/child interaction through Playgroup facilitation
  • Model for parent appropriate ways to verbally interact with their child using toys and books
  • Write an anecdotal report for each home visit on a timely manner
  • Report issues to the program coordinator
  • Perform occasional translation or interpretation
  • Other tasks as assigned by the program coordinator
  • Of program facility for outside agencies as requested
  • Meet with new clients and families to discuss their situation and determine eligibility to program
  • Complete detailed written electronic records of encounters
  • Distribute informational material to providers that describe what program services are available to eligible clients to further develop a referral base
Qualifications for outreach worker
  • Experience working with the HIV/AIDS population, preferred
  • Experience with HIV/AIDS testing, preferred
  • Bachelor's degree in Human Services field such as Social Work, Psychology, and Rehabilitation Services preferred
  • Experience working with individuals with substance abuse, sexual abuse, and/or involvement with criminal justice system is preferred
  • Valid driver's license and use of car during normal working hours, or other means of transportation to complete major functions of job
  • Automobile liability insurance coverage for vehicle being used in accordance with state regulations
4

Outreach Worker Job Description

Job Description Example
Our company is growing rapidly and is looking for an outreach worker. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for outreach worker
  • Establish effective, trusting working relationships with healthcare providers and resource providers
  • Ensure documentation of Outreach activities are in appropriate data base per client's assigned enrollment and is in accordance with the Lead Health Home's Departmental standards
  • Work in the Drop-In Center, assisting with client intake, laundry services, shower services, mail services, addiction management services, other SPARC services and activities
  • Perform TB testing, rapid HIV testing and phlebotomy as needed
  • Provide outreach to recruit women into the drop in center
  • Support Ryan White Coordinator/Case Managers/Nurses in the coordination of services for PLWHA
  • Submit reports regularly regarding education and outreach activities to the EIS Project Director
  • Provides informal counseling, education, and social support to clients
  • Assists clients with utilizing available resources, including scheduling medical appointments, accompanying clients to appointments, and assisting with completion of medical program applications
  • Attends outreach events such as health fairs, kids festivals, school events, sporting events and employee benefit fairs to provide information on available programs and health insurance options for children
Qualifications for outreach worker
  • Must interact effectively with a broad range of people at all levels
  • Must possess excellent communication skills and interpersonal skills, and be a team player
  • Attention to detail in record keeping, documentation, and reporting is vital to this position
  • Must have knowledge of the healthcare system and familiarity in navigating patients through the system for services
  • Must have extensive work experience and knowledge of people, organizations and institutions in the El Paso, Texas and surrounding areas
  • Must have excellent English grammar and spelling skills
5

Outreach Worker Job Description

Job Description Example
Our growing company is hiring for an outreach worker. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for outreach worker
  • Patient Care.Demonstrate knowledge of community resources and how to access them
  • Represent the NEWH in the community at meetings and events
  • Actively identify and support linkages to community resources (communities of recovery, educational, vocational, social, cultural, spiritual resources, mutual self- help groups, professional services, ) that support the recovering person’s goals and interests
  • Support connections to community based, mutual self-help groups
  • Develop relationships and partner with community groups and agencies to develop comprehensive wrap around services
  • Visit community resources with recovering persons to assist them in becoming familiar with potential opportunities for long-term engagement, support, and encouragement
  • Identify barriers (internal and external) to full participation in community resources and develop strategies to overcome those barriers
  • Work with staff and other community stakeholders to implement and promote stopping stigma/promoting recovery through education & collaboration
  • Assists families with understanding where they are in the enrollment process and how to renew their health coverage
  • Answers help line as needed
Qualifications for outreach worker
  • Must have reliable source of transportation to conduct outreach activities as required by the program
  • Must have current Driver License as vehicle insurance
  • A Senior Outreach Worker in this position will need the ability to assess patients for medical and social referrals
  • Ability to communicate in both English and Spanish is an essential part of this job to ensure effective communication with all program participants
  • Home visiting experience a plus but not required
  • Have positive attitude toward parents and children

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