Outreach Job Description
Outreach
provides logistical support for special events and community outreach projects (open houses, consumer and/or physician events, health fairs, public lectures, summits, symposiums and other community outreach activities), collaborating with Business Development, Program Administrator and Ortho Chair, along with other internal or external resources, as necessary.
Outreach Duties & Responsibilities
To write an effective outreach job description, begin by listing detailed duties, responsibilities and expectations. We have included outreach job description templates that you can modify and use.
Sample responsibilities for this position include:
Work to promote cross-cultural dialogue between the Chinese Community and other communities in the Flushing Area, including the Korean Community and other immigrant groups
Assist with worksite/community-based TDM plans and guide the implementation of commuter options programs at employer sites
Search for clients in the community setting
Facilitate linkages to entitlements, community and social services for care management clients, accompanying clients where required
Responsible for conducting provider outreach efforts and offering training opportunities to the provider community through web-based courses, group sessions, and informational resources
Using the Consultative Sales Process, the IASOC will uncover potential Outside Investable Assets (OIA) and gather additional information regarding client's current financial situation (estate planning, beneficiaries ) and potential future needs
Scheduling visits and conducting outreach visits
Visiting provider offices in the five boroughs
Educating providers on best practices to get patients back into the office
Reporting to the Preventative Medicine Resident for follow up and discuss day-to-day successes and challenges
Outreach Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Outreach
List any licenses or certifications required by the position: ASCP, CPR, ASPT, BLS, PBT, AHA, ACLS, HIPAA, FATCA, CITI
Education for Outreach
Typically a job would require a certain level of education.
Employers hiring for the outreach job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Education, Communications, Communication, Spanish, Management, English, Faculty, Graphic Design, Web Design, Teacher Preparation
Skills for Outreach
Desired skills for outreach include:
Excel
LLS mission and programs to promote the field and campaign fundraising initiatives
MS Office Suite and databases
Community and participates in community events
Activities as needed
Community
Substance abuse industry
Health fairs
Healthcare delivery
Leukemia & Lymphoma Society mission and its programs to address them
Desired experience for outreach includes:
Maintain and develop relationships with local Chinese-language media
Recommend arts and cultural programs to FCCA programming staff, suitable to both the Mainland Chinese and Taiwanese communities resident in Flushing
Serve as an on-site translator at Flushing Town Hall events attended by Chinese speakers
Expand awareness of FCCA and its mission, within the Chinese Communities of NYC
Bachelor’s degree and 3-5 years experience (including managerial experience)
Exceptional writing and editorial skills required
Outreach Examples
1
Outreach Job Description
Job Description Example
Our company is growing rapidly and is hiring for an outreach. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for outreach
- Conduct public speaking and education of community agencies and local office staff and performs group presentations and activities related to promoting the project
- Distribute program materials to community groups
- Resolve project issues in coordination with project staff and other community agencies
- Determines the appropriate sources and methods for the accumulation of research related to assignments
- Provides TDM services to employers, travelers, students, and others
- Summarizes TDM information and prepares draft presentation papers or research reports
- Gather, manipulate and use analytical tools to track output results of outreach activities
- Manage systems and documentation in support of MRR programs and processes
- Promote process excellence through measurement and evaluation of MRR tools/processes on an ongoing basis
- Manage daily workload for managed care programs such as
Qualifications for outreach
- Completely fluent in written and spoken English
- Bachelor degree in Marketing, Business, Education, Public-health, or related field
- Graduate degree in a related discipline without any work experience may enter at this level
- Bachelor degree in Marketing, Business, Communications, or related field
- Must have current valid driver’s license and maintain clean driving record for duration of position
- Demonstrated experience in persuasive, professional writing
2
Outreach Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of outreach. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for outreach
- Leads by example, is out in front of large, medium, and small employer organizations, Chambers of Commerce, community colleges, and other business organizations to reinforce the benefits of the program
- Maintains up-to-date knowledge of the project
- Ensure that outreach events are available on the event booking system
- Communicate with Recruiting Teams to ensure that suitable candidates are invited to each event
- Liaise with outreach teams in the planning and preparation of events
- Communicate pre-event instructions to the candidate via the Candidate Web Portal
- Update candidate records with attendance or no-show information after events
- Maintain and update the annual outreach event matrix
- Protection of candidate personal data at all times
- Act as a liaison between just-enrolled clients and care team, including facilitating a direct hand-off of client to the assigned Health Home care team
Qualifications for outreach
- Outstanding communication skills whether one on one or presenting to large professional groups
- Ability to define processes and procedures initiate tasks related to job requirements
- Commitment to achieving weekly school recruitment goal
- Must exercise discretion and tact regarding confidential and sensitive information
- Accompany client to first meeting with Health Home care team staff, if deemed appropriate
- Document all client-related contacts and activities, supports Health Home Quality Assurance and SDOH required reporting processes
3
Outreach Job Description
Job Description Example
Our growing company is looking to fill the role of outreach. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for outreach
- Prepare necessary paperwork and documentation for participation in program
- Monitors performance of the Site Visit/Field Staff, provides training as appropriate, and develops corrective action plans as required
- Develops and maintains relationships with providers, provider groups, medical societies, hospital associations, professional groups, and other stakeholders across the state
- Periodically conducts site visits with the Site Visit/Field Staff
- Maintains professionalism and cultural sensitivity in promoting the Nebraska Medicaid Provider Enrollment and Screening Project
- Reports issues, problems, and concerns to the Deputy Project Manager in a timely manner according to contractual requirements
- Ensures that there is appropriate back-up coverage for all site visits during vacation and/or leave by maintaining full staffing levels
- Compiles and reviews all monthly and adhoc site visit statistical reports as required by the contract and project management
- Prepares monthly agendas, conducts Staff Meetings and maintains meeting minutes
- Ensures computerized equipment used by Site Visit/Field Staff is operating properly and promptly notifies IS staff of any equipment failures
Qualifications for outreach
- 1+ year of Medicare and Medicaid Sales and Enrollment and Business development experience
- Bilingual (English and Spanish / Chinese / Russian)
- Five or more years of experience in sales and/or marketing with quantitative performance goals related to recruitment, lead generation, sign-ups
- High School Diploma with significant experience working with Adults with serious mental illness
- Ability to travel (valid NE driver’s license and evidence of insurance required) throughout the state in a dependable and punctual manner if necessary
- Bachelor's Degree in Marketing, Business, Communications, or related field or some college with equivalent related business experience
4
Outreach Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of outreach. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for outreach
- Develop comprehensive communication plans and strategies
- Manage a team of Health Benefits Coordinators providing outreach and eligibility services
- Manage by completing site visits to education and enrollment venues and being present at the Regional Office(s)
- Provide first level escalation to issues escalated by Health Benefit Coordinators in the Regional Office(s)
- Monitor service queue and track inbound calls
- Motivate and encourage Health Benefits Coordinators through positive communication and feedback
- Work under the direction of the Call Center Manager to prepare work schedules and labor estimates
- Ensure proper training and timely access requests are submitted for of staff members
- Prepare employee performance evaluations, providing feedback / coaching and establishing performance improvement plans as needed
- Monitor staff schedule adherence using tools provided, and complete call monitoring reports on all staff members
Qualifications for outreach
- Must be willing to work various hours and weekends to meet department needs
- Must have efficient and organized work habits, and be flexible to handle needs as they arise
- Proficiency in Microsoft Office required and Google applications preferred
- Minimum 1 year of experience managing Service Level Agreements (SLAs) and/or Key Performance Indicators (KPIs)
- Maintain record of inventory for remote staff members
- Associates Degree or equivalent training/certification
5
Outreach Job Description
Job Description Example
Our growing company is looking to fill the role of outreach. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for outreach
- Identify areas for staff development and provide staff training
- Monitor performance through observation and audits
- Coordinate program initiatives with the Outreach Manager and employees as necessary for completion of project operations
- Organize resources, develop outreach plan, assign staff and monitor campaigns to carry out client requests related to policy changes or expansion or reduction of services
- Coach, train, and mentor individual Job Developer/Business Services staff
- Ensure the Job Developer/Business Services team meets weekly and monthly targets
- Works with Case Workers/Career Coaches and Project Management to ensure Job Developer/Business Services team is aligned with the goals and objectives of the Program
- Attend various continuing medical education and outreach events (may include occasional evenings and weekends and overnight stays)
- Oversee distribution of photo thank you cards for referring groups
- Oversee inventory at multiple locations
Qualifications for outreach
- Minimum of 4 years of general experience
- Minimum of 2 years of experience in contact center operations
- Minimum of 1-year experience leading staff
- Experience with federal or state government contact centers
- Understanding of management practices
- While performing the duties of this position the employee is occasionally required to reach with hands and arms