Outreach Specialist Job Description
Outreach specialist
provides employee relations and labor relations advisory services based on knowledge of Federal laws, rules, and regulations.
Outreach Specialist Duties & Responsibilities
To write an effective outreach specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included outreach specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Collect and promote information pertaining to state and local individual and community preparedness activities/initiatives
Care Coordinators in securing and identifying needed referrals to community and network medical, behavioral health and social assistance providers through telephonic, written, and/or face to face outreach, research, and maintenance of the program resource directory
Attend meetings and case conferences in the community
Serve as a spokesperson for the organization in public interactions, local community events, meetings, that will further build the brand and encourage local partnerships
Deliver training and professional development in the area of college readiness to K-12 administrators, teachers, counselors, community members and student employees
Support and staff outreach activities with community organizations including presentations, workshops, tabling and events that promote college readiness for students and families
Deliver information, training and professional development in the area of college readiness to K-12 students, families, administrators, teachers, counselors, community members and student employees
Provide supervision, training, and leadership to assigned student employees to maximize impact for K-12 schools, community organizations, students and families
Conduct escalating outreach to clients who fail to report to mandatory appointments and services, including telephone, email, mail and home visit outreach strategies
Identify and assist with mitigating barriers to program participation, including but not necessarily limited to, health, mental health, housing, childcare, domestic violence issues
Outreach Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Outreach Specialist
List any licenses or certifications required by the position: MVC, CPR, CPI, CDA, HIPAA, BLS, POST, APCO, SHRM, CADC
Education for Outreach Specialist
Typically a job would require a certain level of education.
Employers hiring for the outreach specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Education, Medical, Social Work, Medical Terminology, Marketing, Counseling, Business, Psychology, Communications, Communication
Skills for Outreach Specialist
Desired skills for outreach specialist include:
Community
Healthcare delivery
State and federal laws and resources
CMS marketing rules and regulations
Excel
COMM
Full range of intelligence client products and services
GED
GEOINT
Health care industry
Desired experience for outreach specialist includes:
Re-engage clients by discussing the range of available services, and the potential benefits of participation
Case conference with the clinic and service site staff, as necessary
Post the necessary codes and upload the necessary outreach documentation
Work closely with time keeping unit team to ensure maximized interaction and engagements with all consumers
Document outreach services
Support national campaign efforts such as National Preparedness Month, Resolve to be Ready, Severe Weather Awareness, Hurricane Preparedness, Work with FEMA External Affairs, Mitigation and State and local stakeholders to update preparedness messaging and create earned media plans
Outreach Specialist Examples
1
Outreach Specialist Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of outreach specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for outreach specialist
- Follow establish routing of member questions or concerns related to current services or other member needs
- Enroll prospective clients into the program
- Meet the clients' enrollment quota set by program on a monthly basis
- Develop referral sources targeting medical clinics and physicians
- Establish prospective clients and referral sources relationship and continuous interaction with them to generate admission to the program
- Create calling and field work schedule on a weekly basis
- Respond to prospective clients and referral sources (such as services providers) questions
- Provide telephonic, written, and face to face outreach and orientation services for each eligible client in order to facilitate Health Home enrollment and retention
- Utilize GSI databases, e-Pases health record systems, and other resources to explore client eligibility and contact information
- Utilize GSI database tools to maintain ongoing clinical documentation and records upholding all HIPAA regulations and confidentiality protocols to record each interaction with every client served
Qualifications for outreach specialist
- Provide follow up services via telephonic or face to face engagement with clients and service planning partners as needed to coordinate reminder calls, medication and wellness checks upon request form the Care Coordination team
- Participate in meetings or client transports with other Care Coordination staff
- Serve as the main point of contact for program liaisons at partner sites
- 50% local travel using personal vehicle to visit business partner sites
- Present highly professional and motivational business presentations that result in new business agreements, increased business opportunities, expanded client services
- Performs a range of transportation demand management, marketing, and planning-related projects, aimed at enhancing opportunities for individual travelers, commuters, and/or students to utilize non-drive-alone means of transportation, including carpooling, vanpooling, public transit, bicycling, walking, teleworking, and other options
2
Outreach Specialist Job Description
Job Description Example
Our company is looking for an outreach specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for outreach specialist
- Works in a fast-paced environment and reprioritizes work as necessary
- Provides support for client implementation and communication activities
- Handle outreach to prospective clients and engage them in a discussion around the facility's Health Home program benefits and enrollment
- Enroll prospective clients into the facility's Health Home program
- Meet the clients’ enrollment quota set by the facility's Health Home program on a monthly basis
- Develop referral sources targeting medical clinics and physicians to generate admissions/enrollment to the facility's Health Home program
- Respond to prospective clients and referral sources questions including call-backs to generate admission to the program
- Update and maintain prospective clients of services rendered on require platform
- Update and maintain client-related records and other required documentations according to the protocols and standards of the facility’s support
- Article development (National, International, Military, and Government publications)
Qualifications for outreach specialist
- Detail-oriented, organized and self-motivated, with the ability to articulate prioritization, inter-dependencies and trade-offs within a team setting and ability to multi-task across multiple processes and clients
- Must possess high level of skills in customer service
- Must maintain strict patient confidentiality
- Excellent verbal and written communication skills and telephone techniques required
- Effective working both independently and as a team member
- Ability to work collaboratively and flexibly w/ physicians, providers, and all levels of staff
3
Outreach Specialist Job Description
Job Description Example
Our company is growing rapidly and is looking for an outreach specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for outreach specialist
- Developments of Highlights Report
- Development and maintenance of new exhibit booth graphics
- Development and maintenance of JT&E multi-media slide presentations for exhibits
- Development and maintenance of JT&E graphics libraries and archives
- Conference and Symposium coordination, support, and participation
- Provide JT&E Staff with outreach opportunities (conference/symposia, publications)
- Development of JT&E Handbook
- Assist JT&E Tests with outreach assistance as required
- Build regional relationships with a variety of key stakeholders supporting diverse populations
- Inform, educate and foster dialog with communities and stakeholders about local threats and hazards
Qualifications for outreach specialist
- 5+ years of experience in working at a major or combatant command or interagency partner
- 5+ years of experience with public affairs, communications, engagement, or outreach
- Experience with outreach, engagement, and communication planning and implementation
- Knowledge of past and current geopolitical issues in USEUCOM area of responsibility
- MA degree in International Affairs, Communications, Public Affairs, or a related field preferred
- Advanced degree (PhD preferred but not required) in earth system sciences, oceanography, geography, meteorology, environmental engineering or a related discipline with a minimum of 4 years of professional working experience
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Outreach Specialist Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of outreach specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for outreach specialist
- Conduct home and site visits to assess risks, match individuals to identified/needed services, and empower individuals to access community resources through referrals, education, and outreach
- Receives and manages requests from recruiters across North America for current specific positions upcoming demand
- Crafts personalized emails where effective to send to prospective candidates and templates for larger scale email outreach to large groups of prospective candidates
- Uses search data and market analytics tools to build a report that shows progress against the search, to provide market insights to the NATA team to share with hiring teams
- Excellent interpersonal skills with a customer service focus
- Create and develop Signature Store marketing strategy and drive their execution with in store retail team and local marketing partner
- Creates presentations for events and on-campus visits
- Writes, produces and serves as the project manager for email campaigns and newsletters, schedules emails using JIRA and evaluates effectiveness by looking at open and click rates
- Serves as the project manager for print publications, ensuring deadlines are met and materials are on brand
- Provides excellent customer service to stakeholders and constituents, is collaborative and transparent with all work
Qualifications for outreach specialist
- Technical background in tsunami and coastal flooding issues
- Capacity to manage demanding workflow and competing deadlines
- Excellent writing and verbal skills that demonstrate effective communications and ability to interpret technical information and explain it accurately in nontechnical language
- Professional capability to work effectively at the nexus of academia, communities, and tribal, federal, state and local agencies
- Experience working in higher education or high school environment
- Evidence of a special interest in the success of first generation students
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Outreach Specialist Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of outreach specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for outreach specialist
- Accept inbound calls from members and providers who may have questions about our programs and services
- Obtain and track returned mail notifications
- Coordinates follow-up care plan needs for members by scheduling appointments or enrolling members in programs
- Assesses member compliance with medical treatment plans via telephone or through on-site visits
- Identifies barriers to plan compliance and coordinates resolutions
- Identifies opportunities that impact quality goals and recommends process improvements
- Recommends treatment plan modifications and determines need for additional services, in conjunction with case management and provider
- Coordinates identification of and referral to local, state or federally funded programs
- Coaches members on ways to reduce health risks
- Prepares reports to document case and compliance updates
Qualifications for outreach specialist
- Candidate should be able to show examples of marketing and/or educational materials developed on their own that relate to environmental topics, and ideally be able to show the impact of those materials on the sustainability of the organization
- Experience working with families of students considering college
- Demonstrated knowledge of the principles of marketing, public relations, and communications
- Experience with CRM systems (such as Salesforce) and project management systems (such as JIRA)
- Demonstrated knowledge and experience with web development, web content creation and digital marketing, including SEO
- Experience analyzing communication campaign effectiveness