Office Receptionist Job Description

Office Receptionist Job Description

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Office receptionist provides onsite supervision for medical site administrative and clinical personnel to ensure a smooth and efficient running of the medical office site.

Office Receptionist Duties & Responsibilities

To write an effective office receptionist job description, begin by listing detailed duties, responsibilities and expectations. We have included office receptionist job description templates that you can modify and use.

Sample responsibilities for this position include:

Answer and direct all incoming calls to ensure a “pleasant experience”
Greet all incoming visitors
Handle daily lunch ordering for office
Maintain conference room schedules, booking as needed
Order catered food for meetings, set up food, and clean up rooms pre and post meetings
Make sure kitchen is clean, stocked and organized throughout the day
Order Peapod twice weekly
Maintain inventory for coffee and water and order as needed
Print and distribute certain publications and attachments as received
Keep office organized and straightened throughout the day

Office Receptionist Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Office Receptionist

List any licenses or certifications required by the position: BLS, CPR, LEDS

Education for Office Receptionist

Typically a job would require a certain level of education.

Employers hiring for the office receptionist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Associates, Education, Medical, General Education, Business, Technical, Office Technology, Management, Graduate, Communication

Skills for Office Receptionist

Desired skills for office receptionist include:

Medical front office
Clinic procedures and regulatory requirements
Dentistry and dental procedures
Insurance authorization/billing requirements
Medical terminology
Medical office environment
District computer software
Goals and the role of every employee in achieving each of them
OPS’s mission
Purpose

Desired experience for office receptionist includes:

Check specified copiers and printers daily and fill with paper as needed
Prepare FedEx packages
Receiving UPS and FedEx deliveries daily
Keep supervisor well-informed of activities, problems identified or potential problems
Perform miscellaneous office administrative duties as requested
Replenish snacks and drinks in office kitchen on a daily basis

Office Receptionist Examples

1

Office Receptionist Job Description

Job Description Example
Our company is searching for experienced candidates for the position of office receptionist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for office receptionist
  • Answer and dispatch all incoming calls to the reception switchboard
  • Take and distribute messages for unavailable staff as necessary
  • Maintain appearance of front reception area and kitchens
  • Adhere to SOP guidelines and ensure all visitors/vendors follow the same guidelines
  • Broadcast facility communications, including but not limited to early closing, emergency information, building procedures, etc
  • Maintain current computerized floor layout for location
  • Ensure common areas and conferences rooms are maintained and, as applicable, stocked appropriately
  • Coordinate office moves including timelines, and coordination of internal department services as required
  • Maintain vendor relationships as required, including but not limited to document archive and destruction, supplies, and contractors
  • Work with IT department to ensure updated distributions lists for locations
Qualifications for office receptionist
  • Maintain relationship with Property Management Company
  • Track all of the company's leases and notify the Senior Vice President of Human Resources of requests for changes
  • Support Talent Acquisition Specialist by coordinating interviews in the Corporate office
  • Answer, screen and transfer telephone calls
  • Greet executives and guests with a keen focus on customer service
  • Maintain security by adhering to building procedures and controlling access using the visitor management system
2

Office Receptionist Job Description

Job Description Example
Our growing company is looking to fill the role of office receptionist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for office receptionist
  • Point of contact for all packages/deliveries
  • Pick-up, drop-off, prepare postage/labels for mail/UPS/FedEx, courier services
  • Update phone lists
  • Maintain all conference rooms for cleanliness / reserve conference rooms, including ordering and/or setup
  • Order, maintain and organize all kitchen and office supplies
  • Assists with the coordination and scheduling of office/building maintenance activities
  • Is the back up to the Facilities Coordinator / Office Manager as needed
  • Works with the building ownership / facilities on issues with the lease space
  • Arranges all meeting / event request for the building common space
  • Welcome visitors (clients, candidates) and inform the relevant people of their arrival
Qualifications for office receptionist
  • Office-wide general admin/scheduling support - room booking/ lunch ordering/ event planning when needed for cross team activities and events
  • Full authorisation to work in U.K, sponsorship will not be provided
  • Answering the switchboard and greeting guests
  • Maintaining the client filing system using Access
  • Providing administrative support to the Employee Benefits practice
  • Coordinating repairs of copiers and fax machines
3

Office Receptionist Job Description

Job Description Example
Our innovative and growing company is hiring for an office receptionist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for office receptionist
  • Coordinating catering orders and deliveries
  • Answering phones and routing the calls to the correct people
  • Greeting visitors professionally and settling them in to the meeting rooms
  • Ensuring a positive first impression to the company
  • Booking meeting rooms and ensuring refreshments are available
  • Ordering catering and setting this up for working breakfasts / lunches
  • Ensuring meeting rooms are tidy and ready for the next meeting
  • Co-ordinating mail flow in and out of the office
  • Organising travel for the team
  • Booking couriers and taxis when required
Qualifications for office receptionist
  • Making restaurant bookings
  • General ad hoc administration including expenses for the team
  • Completing all copying, faxing and scanning requirements
  • Maintaining printers - changing toners, replacing parts and ensuring paper is in them
  • Keeping the office in a well organised and tidy condition, making it an enjoyable environment to work within
  • Knowledge of Microsoft Office, especially Excel, Word, Outlook and PowerPoint
4

Office Receptionist Job Description

Job Description Example
Our company is searching for experienced candidates for the position of office receptionist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for office receptionist
  • Administrative services (help administering and negotiating rates with office external suppliers/vendors when needed
  • Events coordination (coordinate office events such as off-site meetings, Summer/Christmas Party, Lunch & Learns)
  • Operations and team support (schedule internal and external meetings, order and maintain all catering and office supplies, support senior management with their expenses)
  • Maintenance and repair (technology equipment such as phones, computers, video-conferencing systems)
  • Managing the reception and phone contacts from high-level government officials, including the Governor’s office and Executive Chamber, legislative officials, and all levels of staff within the Division of the Budget
  • Providing general office support, including scheduling meetings for the Director and Deputy Director, answering phones, receiving office visitors and meeting attendees
  • Performing other related tasks as assigned by the Executive Office Manager, the Director of the Budget and Deputy Directors
  • Providing after-hour coverage as necessary
  • Manages in-coming and out-going mail outbound shipments, receivables and distribute packages
  • Order and Maintain Parking Badges for Office
Qualifications for office receptionist
  • Punctuality and reliable with the ability to work under pressure when required
  • Comfortable using Microsoft Word, Excel, and Google platforms
  • Must posses at least one year experience
  • Dependability–can be counted on to consistently meet or exceed expectations
  • Know how your role fits into your extended team and find ways to add value
  • Be up for anything! Don’t deselect yourself for work
5

Office Receptionist Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of office receptionist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for office receptionist
  • Plan fun and exciting team activities and events
  • Order office supplies and equipment and set up equipment
  • Keep break rooms, conference rooms and all other common areas stocked and neat at all times
  • All other tasks as needed
  • Manages the reception area to ensure a welcoming and professional experience by complying with procedures, rules, and regulations
  • Welcomes, greets and directs visitors
  • Fields incoming calls, by answering general questions and directing to proper contact
  • Manages the day-to-day office operations to ensure office is in a neat and orderly manner including but not limited to, set up and break down, cleaning, ordering and stocking of all office amenities
  • Organize and coordinate lunch orders for all company meetings including but not limited to placing and picking up orders
  • Act as primary point of contact with property management and office related vendors to assist internal needs related to cleaning, maintenance and alteration of office areas
Qualifications for office receptionist
  • Learn to adapt to new technology as it relates to office practices and procedures
  • Collaboration—Ability to work well with others both internally and externally across all levels and functions
  • Look for new techniques and processes to create efficiency
  • 1-2 years experience in a reception/office administrative supportive role
  • Professional etiquette and a warm demeanor
  • Discretion and high level of confidentiality

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