Medical Office Coordinator Job Description

Medical Office Coordinator Job Description

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Medical office coordinator provides ongoing administration of office systems, office and computer equipment including voicemail system, copy equipment, and postage machine in the St.

Medical Office Coordinator Duties & Responsibilities

To write an effective medical office coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included medical office coordinator job description templates that you can modify and use.

Sample responsibilities for this position include:

As a Certified Medical Assistant assist with measuring vital signs, assisting during physical examinations, completing medical workup, administering and properly update all immunizations and perform phlebotomy services as needed with appropriate documentation in the electronic patient record
Provides/performs departmental administrative duties to support the Department Chief, medical/program/division directors, staff physicians and/or trainees (incl
Oversees the credentialing and privileging of medical staff members and Dependent Allied Health Professionals for the department or division
Verifies and enters pre-registration and insurance information into the computer system and prepares daily printed schedules for designated areas
Cross-cover as Medical Office Coordinator to assist with registering patients for clinical appointments using computerized database, documenting insurance, collection of copayments and scheduling follow-up appointments
Schedule patients for lab tests, medical examinations, and consultations
Assist patients or family members with completion of medical insurance forms
Type routine correspondence and reports from dictation or handwritten copy using personal computer
Maintains budget expenditures on Excel spreadsheet
Updates electronic medical records to reflect changes in medication

Medical Office Coordinator Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Medical Office Coordinator

List any licenses or certifications required by the position: CMA, LPN, RMA, CPCS, CPR, MA, NAMSS, BLS, CPMSM, NCMA

Education for Medical Office Coordinator

Typically a job would require a certain level of education.

Employers hiring for the medical office coordinator job most commonly would prefer for their future employee to have a relevant degree such as Collage and Bachelor's Degree in Education, Graduate, Healthcare, Medical, Business, Associates, Management, Technical, General Studies, Computer Science

Skills for Medical Office Coordinator

Desired skills for medical office coordinator include:

Outlook
Excel
Microsoft Word
Computer
Fax machine
Medical terminology
Operation of the department with autonomy
Personal computer system and various software
Literary
Medical

Desired experience for medical office coordinator includes:

Assists busy front office and clerical staff in developing and implementing short and long-term work plans and objectives
Oversees the day-to-day activities of a large office including the process to prepare patients for examination and treatment ensuring all patients receive quality care
Screens high volume telephone calls for referral to physicians and assists with patient/surgical scheduling
Reviews posting of charges from encounter forms and hospital charges within 24 hours
BCLS within 6 months of hire
Prepares formal correspondence, meeting minutes, and departmental publications

Medical Office Coordinator Examples

1

Medical Office Coordinator Job Description

Job Description Example
Our company is searching for experienced candidates for the position of medical office coordinator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for medical office coordinator
  • Uses or assists with medical instruments or equipment needed to administer patient care
  • Assists in maintaining quality indicators including but not limited to the lab, joint commission and patient centered medical home initiatives as applicable
  • Maintains familiarity with various types of medical insurance
  • Provides administrative support for medical matters on behalf of Physicians, Pas/NPs, Nurses, and Genetic Counselors
  • Making every patient encounter meaningful
  • Going above and beyond patients’ expectations
  • Treating others as we wish to be treated
  • Being the model of compassion and competence
  • Contributing to the work at hand with humility, appreciation, and thankfulness
  • Prepares or authors correspondence for the signature of the Clinical/Office Manager and/or Director of Rehabilitative Services as deemed necessary
Qualifications for medical office coordinator
  • Uses word processing programs accurately for all appropriate correspondence
  • Keeps records of minutes of departmental meetings
  • Authors written responses to suppliers, physician offices, patients, etc… for the signature of the Clinical/Office Manager and/or Rehabilitative Services Director
  • Screens all appointment requests and phone calls for the Clinical/Office Manager and/or Director of Rehabilitative Services
  • Prepares productivity sheets each pay period for review by Clinical/Office Manager and/or Director of Rehabilitative Services
  • Opens, sorts, and properly distributes all mail received in the departments on a daily basis at least twice per day
2

Medical Office Coordinator Job Description

Job Description Example
Our company is looking for a medical office coordinator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for medical office coordinator
  • Researches and evaluates costs of special order items for the department
  • Types, verifies, and delivers all plans of care, progress notes, and discharge summaries to physicians/insurance companies as necessary by Physical, Occupational, and Speech Therapists
  • Exemplifies the core values of Florida Hospital Systems, and serves as a role model for hospital staff and visitors
  • Performs as a team member, actively collaborates with other departments to fulfill the mission, vision, core values, and SHARE behaviors of Florida Hospital Systems
  • Assures admission paperwork is available and actively participates in the admission process
  • Responds to patients’ needs in a timely manner
  • Obtain weight, height, EKG, 5m walk test, 6 m walk test, grip strength test, and frailty on clinic day
  • Resolves any scheduling conflicts in proactive and timely manner
  • Creates processes and systems to ensure high level of service to patients
  • Provides exemplary customer service by utilizing service excellence techniques such as scripting, service recovery and rounding to ensure that patient expectations are exceeded during clinic visit
Qualifications for medical office coordinator
  • Experience with TouchMD is preferred
  • SDH Annual Education
  • Attendance Requirements
  • Code of Conduct Refresher Course
  • A high attention to detail is required, ability to multi-task
  • Office management or supervisory experience preferred
3

Medical Office Coordinator Job Description

Job Description Example
Our innovative and growing company is looking for a medical office coordinator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for medical office coordinator
  • Assists students with medical record releases
  • Assist Frito Lay employees with special medical needs throughout workday as directed
  • Demonstrates understanding and sensitivity to diversity
  • Follows and helps creates processes and systems to ensure high level of service to patients
  • Prints and mails directions, maps, fee schedules, doctor’s notes, test results and other Johns Hopkins GI specific information to patients
  • Is courteous and pleasant in person and on the telephone with coworkers, patients, visitors, and supervisors
  • Handles and resolves patient complaints non-defensively and without blame to other employees
  • Is generous in assisting and supporting others
  • Interact with patients, patient families, referring physicians, and third party carriers with regard to patient-related issues
  • Coordinate a multi-faceted clinical/research office
Qualifications for medical office coordinator
  • Will be working within patient portal set-up and company website
  • Must have experience verifying eligibility of benefits
  • Clinical background (MA, LPN, ) is highly preferred
  • Gastroenterology experience is also preferred but not required
  • Sends correspondence to referring physicians when patients cancel or now shows, also sends thank you letters for patient referrals
  • Additional education may be substituted for years of related experience per the JHU equivalency formula
4

Medical Office Coordinator Job Description

Job Description Example
Our company is growing rapidly and is looking for a medical office coordinator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for medical office coordinator
  • Research and prepare specialized reports
  • Relay information to patients regarding preparation for lab tests and examinations
  • Answer telephone, screen callers, relay messages, and greet visitors
  • Open, sort, and screen mail
  • Keeps patients aware of their appointments and medication changes
  • Opens, sorts and screen mail
  • Type routine correspondence as requested
  • Ensure effective interpersonal communication by answering all calls within 3 rings, minimizing caller's time on hold and speaking with everyone in a friendly and helpful tone
  • Schedule appointment(s) and/or make referral as appropriate
  • This includes scheduling and confirming appointments, directing calls to appropriate personnel and identifying possible emergency calls from patients
Qualifications for medical office coordinator
  • Pre Authorization experience preferred
  • Strong verbal and written communications is also required
  • Trainer experience a plus
  • High school education or GED required, and a minimum of two years of secretarial experience
  • Knowledge of drug and alcohol treatment is preferred
  • Current LPN License in State of operations is preferred
5

Medical Office Coordinator Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of medical office coordinator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for medical office coordinator
  • Prints and mails directions, maps, fee schedules, doctor’s notes, test results and other Johns Hopkins Gastroenterology Clinic specific information to patients
  • Answers incoming calls from referring physicians and patients
  • Monitors patient no-shows and works with provider and patients to reschedule appointment if appropriate
  • Provide a range of administrative and clinical support appropriately and courteously – appointments (scheduling and reminders), checking patients in and out, filing, triaging calls, escorting patients to exam rooms, maintaining patient records, and other duties as requested
  • Maintain and support electronic health records
  • Collect, process, and reconcile payments
  • Assist onsite clinician with electronic and paper correspondence
  • Daily communication with clinicians
  • Works with the providers in the clinic administrative duties
  • Handles multiple tasks/projects and meets deadlines as assigned
Qualifications for medical office coordinator
  • Experience in the Johns Hopkins system strongly preferred
  • Experience in billing, coding, and claims preferred
  • Experience with Greenway Practice Management system preferred
  • Must be positive, reliable, resourceful, proactive and efficient while maintaining an approachable and professional presence
  • Ability to handle patients under stress
  • Respectful and empathetic of patients and their families

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