Medical Office Assistant Job Description
Medical office assistant
provides initial preparation of patients prior to the provider’s encounter; assists providers in patient care activities, as directed; updates/documents records; relieves/assists MOA as needed; orders and restocks exam rooms and office supplies as needed.
Medical Office Assistant Duties & Responsibilities
To write an effective medical office assistant job description, begin by listing detailed duties, responsibilities and expectations. We have included medical office assistant job description templates that you can modify and use.
Sample responsibilities for this position include:
Electronic coding
Handling patient appointments and session
Copying, filing, scanning, and faxing documents
Copying, scanning, filing and faxing documents
Managing doctors' calendars through software applications
Scanning documents, medical records, and any administrative papers that may need to be scanned, emailed, and saved
Meeting and greeting patients in the front desk reception area
Obtaining insurance authorizations, filing, scheduling surgeries
Working with computer systems
Obtaining authorizations and eligibility
Medical Office Assistant Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Medical Office Assistant
List any licenses or certifications required by the position: BLS, BCLS, CPR, MA, MOA, CNA, RMA, CMA
Education for Medical Office Assistant
Typically a job would require a certain level of education.
Employers hiring for the medical office assistant job most commonly would prefer for their future employee to have a relevant degree such as Associate and Collage Degree in Medical, Computer, Medical Terminology, Technical, General Education, Education, Medical Assistant, Graduate, Healthcare, History
Skills for Medical Office Assistant
Desired skills for medical office assistant include:
Grammar
Fire safety and the evacuation plan for the work area as directed
Coding
Sterile techniques
Copier
Telephone
Equivalent in previous training and experience
MOA
Medical terminology
Patient care activities provider practice office functions normally attained through training as a CMA
Desired experience for medical office assistant includes:
Reliable transportation and willingness to travel to multiple clinics in the local area
Extremely personable with excellent communication skills- both written and verbal
Verifiable Ophthalmology experience of greater than one year preferred
Fluent Spanish speaker preferred
Scan/upload/fax/print medical records/notes/documents and record requests
Oversees the completion of official Employee Injury Reports
Medical Office Assistant Examples
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Medical Office Assistant Job Description
Job Description Example
Our innovative and growing company is hiring for a medical office assistant. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for medical office assistant
- Coordinate and oversees all employee communications with ARNP(s) including pertinent messages and documents that need to be completed
- Greeting patinets and vistiors
- Verifying insurance and benefits eligibility
- Creating patient files
- Routes examinee to exam room, vitals room and/or x-ray room as needed
- Review chart and verifies examinee information is available for examining physician
- When necessary, chaperones examinations with female examinees or as requested by physician
- Responsible for set-up, maintenance, and cleanliness of exam rooms
- Maintains a smooth flow of examinations to ensure appointments are kept on schedule
- Ensures all practices are carried out in accordance with state and federal safety and legal regulations
Qualifications for medical office assistant
- 2 years of experience in a clinical office setting
- Certification as a Medical Assistant
- Solid PC, Microsoft Word and Excel skills and ability to learn new software such as patient management software
- Must also have an Associate’s Degree in Medical Assisting and current certification, or
- Strong team work preferred
- Current Certified Medical Assistant and BLS required
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Medical Office Assistant Job Description
Job Description Example
Our company is growing rapidly and is looking for a medical office assistant. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for medical office assistant
- Assists provider with examinations, diagnostic procedures and treatments
- Documents all interventions, patient/family responses, medication dispensed/prescribed, , in the medical record
- Escorts patients to and from exam rooms, physician offices, and treatment room as appropriate.-Records patient data prior to each physician visit, including but not limited to, vital signs, height, weight, allergies, and medication changes
- Be able to handle customer service requests via incoming and outgoing phone calls
- Coordinate with doctors to organzie their exam dates
- Provide translation (Spanish) when needed via verbal and/or written communication
- The Medical Office Assistant combines the duties generally assigned to the Medical Assistant and the Patient Service Representative
- Must verify insurance benefits with patients and update company financial records accordingly
- Collaborates with Administrator in selecting, monitoring and evaluating front office and clinical staff
- Supporting medical treatment of patients
Qualifications for medical office assistant
- Experience in staff training and/or lead position in a medical office setting
- Minimum two (2) yearexperience as a medical assistant or nursing assistant
- Must have experience as a Medical Office Administrative Assistant
- Bilingual in Spanish and English is a HUGE plus
- Work environment is fast paced and seeking a candidate who a high energy personality
- MA certificate through an accredited school
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Medical Office Assistant Job Description
Job Description Example
Our growing company is looking to fill the role of medical office assistant. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for medical office assistant
- Answering the phone and taking detailed messages
- Scanning paperwork and loading to EMR system
- Offer friendly, courteous assistance to every patient to ensure a positive, professional experience
- Shredding, filing, and other office duties as needed
- Light cleaning (vacuuming, dusting)
- Performs variety of administrative/clerical duties, such as receiving and scheduling patient appointments, distributing mail, and preparing reports and correspondence
- Majority will be working with the faculty and clinical staff to follow the plan of care for each patient and handle scheduling of appointments and procedures both within the department and handle scheduling of appointments and procedures both within the department and with other services (radiology, path, med oncology
- Professional Developmental Responsibilities
- Non-Clinical Responsibilities
- Clinical support in the delivery of clinical care
Qualifications for medical office assistant
- Schedule and coordinate any needed referrals, procedures, testing and follow up for all patients
- Ability to function in a heavy patient load environment in a professional and friendly manner
- Ability to cross train within the subspecialty areas of the department
- Excellent organizational and interpersonal skills, strong sense of customer service
- Must be customer service oriented, may be interacting with student patients
- Experience taking patient vital signs preferred
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Medical Office Assistant Job Description
Job Description Example
Our company is growing rapidly and is looking for a medical office assistant. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for medical office assistant
- Implements recommendations of Coding Specialist and Quality Coordinator
- Medical Record and HIPAA standards/Risk and Safety Compliance
- Secures appropriate signatures and forwards documents to appropriate destination
- Processes incoming and outgoing documents
- Takes messages accurately and completely
- Attends to telephones and visitors promptly
- Properly inputs all billing and patient demographic information into computerized billing system
- Confirms the insurance coverage for all patients and referral on file (where applicable) the day before the start of the physicians office hours
- Schedules patients for surgery
- Performs Reception activities which may include addressing inquiries, assistant staff, patients or general public and answering telephones
Qualifications for medical office assistant
- Possess a friendly, positive and professional attitude
- Demonstrates interpersonal skills to service a diverse customer base
- Works well with others and in group situations
- Proficient in typing 35+ words per minute
- Maintain professionalism over the phone
- Excellent interpersonal, organization, and customer service skills
5
Medical Office Assistant Job Description
Job Description Example
Our growing company is hiring for a medical office assistant. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for medical office assistant
- Interact with Access/Intake staff to facilitate the preadmission process
- Enter and confirm all demographic and insurance information
- Determine and collect deductibles and copay, as appropriate
- Update patient demographic in computer through blue update as required
- Submit patient forms to the outside as required
- Greet visitors and clients
- Answer calls in a courteous manner
- Answer questions and investigate if answer is not known until resolution
- Schedule appointments for clinical staff
- Check schedule the day before to ensure outstanding balances and prior authorizations are in place for services being performed
Qualifications for medical office assistant
- Basic Life Support (BLS) CPR
- Six (6) months of experience in an outpatient setting as a Medical Assistant
- Six (6) months of experience in an outpatient setting as a Medical Office Receptionist or an equivalent amount of experience in a high volume customer service role in another industry/environment working with referrals or scheduling surgeries
- Keyboarding skills and the ability to utilize computer equipment and software required, as is experience with other types of standard office equipment
- Six (6) month's experience in an outpatient setting as a Medical Office Receptionist preferred
- Basic accounting, bookkeeping, and filing capabilities