Front Office Medical Assistant Job Description

Front Office Medical Assistant Job Description

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Front office medical assistant provides a variety of moderately complex medical office support/clerical/secretarial functions for one or more medical, professional, or research staff.

Front Office Medical Assistant Duties & Responsibilities

To write an effective front office medical assistant job description, begin by listing detailed duties, responsibilities and expectations. We have included front office medical assistant job description templates that you can modify and use.

Sample responsibilities for this position include:

Faxes refills, records, to appropriate entity
Provides back up to all front office positions
Provides data and assistance to Practice Manager / Office Coordinator as required
Updates referring physician database when necessary
Assembles/creates charts for new patients, ensuring policy of noting allergy warnings and two methods of identification are followed
Verifies patient data and insurance to ensure it is updated for accurate billing, inputting updated information into system as required
Constructs insurance copies for proper insurance verification with new patients as requested
Assists with correspondence in obtaining medical necessity letters to appropriate insurance company or business entity
Handles patient concerns or refers to administration appropriately
Assists in pulling scripts, labs, charts for triage

Front Office Medical Assistant Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Front Office Medical Assistant

List any licenses or certifications required by the position: CPR, BLS, CMA, CCMA, NCMA, MA, BCLS

Education for Front Office Medical Assistant

Typically a job would require a certain level of education.

Employers hiring for the front office medical assistant job most commonly would prefer for their future employee to have a relevant degree such as High School and Associate Degree in Education, Medical, Technical, Medical Assistant, Patient Care, Health Care, Healthcare, General Education, Computer, Medical Terminology

Skills for Front Office Medical Assistant

Desired skills for front office medical assistant include:

HIPAA regulations
Medical coding
Business office operations and basic bookkeeping principles
Medical terminology
ICD - 10 and CPT coding
Nutrition and other patient-related classes
Basic Medical Assistant principles and practices
California Scope of Practice for Medical Assistants
Clerical functions
Computer scheduling functions

Desired experience for front office medical assistant includes:

Maintains updated documentation of identified action work lists needed for daily operations
Demonstrates interpersonal skills by effectively communicating with all levels of management, staff and outside vendors
Ability to deal with data that is of a sensitive and confidential nature (HIPAA)
Displays professional interactions with all levels of internal and external customers
Previous experience in a medical environment (Preferred)
Welcome patients and obtain medical histories from patients

Front Office Medical Assistant Examples

1

Front Office Medical Assistant Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of front office medical assistant. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for front office medical assistant
  • Ensures the patient and provider are prepared for the visit
  • Ensures the patient's questions are answered prior to leaving
  • Provides excellent patient service through effective communication both over the phone and in person
  • Completes appropriate documentation including patient registration if necessary
  • Handles other duties as assigned effectively and efficiently
  • Answer multiline telephone for branch office
  • Order office supplies and medical supplies for branch
  • Scan documents and uploading files into the electronic medical records system, Homecare Homebase
  • Receive and process Accounts Payable and route to corporate office
  • Answer busy multiline telephone for agency office
Qualifications for front office medical assistant
  • American Registry of Medical Assistants
  • National Center for Competency Testing
  • American Association of Medical Assistants
  • National Healthcareer Association
  • Graduate of approved MA program
  • At least 1 year of front and back office experience
2

Front Office Medical Assistant Job Description

Job Description Example
Our company is searching for experienced candidates for the position of front office medical assistant. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for front office medical assistant
  • Check references for prospective employees
  • Assist all branch employees with key messages related to benefits and general HR policies during the orientation process
  • Address all phone messages by the end of the day
  • Process Referrals
  • Scanning & Faxing
  • Calling pharmacy when appropriate
  • Calling patients with lab results
  • Calling patients for appointment reminder and documenting in the EMR system
  • Performs all duties within the scope of a Medical Assistant’s practice
  • Taking vitals-if need be
Qualifications for front office medical assistant
  • Must be proficient in the use and application of personal computers and word processing software programs
  • Must have reliable transportation and be willing to travel to any DMPG practice in the Atlanta area
  • Minimum of one year medical assistant experience pediatric experience preferred
  • One year of previous experience in a medical office setting preferred
  • Tuberculosis test is a requirement for this position
  • Will accept candidates with internship/externship experience
3

Front Office Medical Assistant Job Description

Job Description Example
Our innovative and growing company is looking for a front office medical assistant. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for front office medical assistant
  • Assist with venipuncture as directed by RN
  • Connect patient to ECG Monitor, as directed
  • Assists with the collection of specimens
  • Assisting the Physician, Physician Assistant or Nurse Practitioner wither clerical duties
  • Preparing the examination room
  • Ensuring proper preparation for the patient visit
  • Stocking the examination rooms with necessary supplies
  • Obtaining vital signs of the patient
  • Use of computers, telephone, fax machine, copier, calculator, adding machine, credit card processing machine, document scanner, and other office equipment necessary to perform required duties as appropriate to the scope of the practice
  • Accept all assignments to departments and facilities willingly and with positive behaviors
Qualifications for front office medical assistant
  • One (1) year of experience in a physician practice or clinic setting
  • Must have at least a High School or GED diploma
  • Graduate of a Vocational School or equivalent
  • Possess high level of customer services skills with a genuine caring approach to helping people
  • Bilingual English/Spanish communication skill preferred
  • A minimum of two years of extensive filing or medical records
4

Front Office Medical Assistant Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of front office medical assistant. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for front office medical assistant
  • Perform an additional/miscellaneous duties (not inclusive of job description) as requested by the management team within the scope of licensure/knowledge
  • Maintain cleanliness and sterilization of instruments, exam rooms, and all treatment areas
  • Access and interpret needed information from facility MSDS book or MSDS on-line in a prompt manner
  • Notify the nurse/provider that patient has arrived
  • Scan the provider schedules in detail to ensure appropriately scheduled appointments, ing supervisor to any concerns/issues, and to verify providers are accurately scheduled out for meetings, days off
  • Maintain knowledge of MCMG providers, locations, hours, and services
  • Confirm all appointments as directed
  • Monitor EHR Work Log and Task basket continuously and process accordingly
  • Locate charts and utilize chart tracking for logging in and out medical records in accordance with appropriate policy and procedure
  • Answer telephones, take messages, and forward to appropriate person
Qualifications for front office medical assistant
  • Radiology scheduling experience preferred
  • Preferred previous experience with computers and/or automated scheduling, EMR and/or IDX experience is helpful but not required
  • Certified Medical Assistant required
  • Please be advised that all Medical Assistants are required to obtain and maintain MA Certification
  • Experience with medical front office patient interaction
  • Ability to pass an intermediate Microsoft Office skills test including MS excel
5

Front Office Medical Assistant Job Description

Job Description Example
Our growing company is looking to fill the role of front office medical assistant. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for front office medical assistant
  • Obtains weight, vital signs, BMI, patient history
  • Assists patients in collection of specimens
  • Assists practitioners with procedures
  • Complete forms, requisitions and consents as required
  • Documents in EMR
  • Answer multiline phone for agency office
  • Receive referrals from physicians, facilities and staff and enter referral in Homecare Homebase
  • Scan referral paperwork into Homecare Homebase to ensure that it is made available to field staff
  • Position will primarily focus on front office duties, floating to back office when needed
  • Assist with scheduling, make appointments and other administrative tasks related to patient screening and or as needed by physician
Qualifications for front office medical assistant
  • Self-Motivated with good problem-solving ability
  • Insurance verification using Availity or Optum
  • Professional and healthy presentation with an interest in optimal health
  • Experience with assembly, submission, and correction of insurance claims
  • Claim denials
  • Registration, check in triage, vitals, charge entry, EKG, filing and Medical Records

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