IT Administrator Job Description

IT Administrator Job Description

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IT administrator provides additional Support and Systems Administration to core Corporate IT Windows Server Platforms/Active Directory, Microsoft Exchange and Lync/Skype Collaboration applications.

IT Administrator Duties & Responsibilities

To write an effective IT administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included IT administrator job description templates that you can modify and use.

Sample responsibilities for this position include:

Confirm technical specifications for proposed technology equipment, networking hardware and related products to ensure proper operation in NRC’s corporate network environment
Day to day administration of Unix and Linux
Design and development of SQL procedures, UNIX and windows shell scripts, ETL jobs
Update and maintain the security technology stack from endpoints to the perimeter, and explore ways to increase efficiency
Document, track, and communicate solutions to a wide variety of security challenges
Perform tasks below under the direction of server project managers and administrators
Perform system backups and recovery including the maintenance of an archive
Property Lead for compliance with all regulatory requirements related to IT (SOX, PGCB, and PCI )
Schedules and assists Auditors and Analysts in providing support for auditing and inspection
Provide first and second line response for users requiring assistance with information technology issues and problems

IT Administrator Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for IT Administrator

List any licenses or certifications required by the position: ITIL, MCSA, MCSE, CISSP, EMC, DELL, SSL, GCIA, JAMF, IAT

Education for IT Administrator

Typically a job would require a certain level of education.

Employers hiring for the IT administrator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Education, Technical, Information Technology, Business, Information Systems, Engineering, Administration, Associates, Computer

Skills for IT Administrator

Desired skills for IT administrator include:

Windows operating systems and experience with a wide variety of software applications
Microsoft Word
Excel Outlook
PowerPoint and Access software
Hypertext Markup Language
Networking
Linux
Windows
Active Directory
English language

Desired experience for IT administrator includes:

Demonstrated ability to grasp and translate complex technical concepts, think independently, and take the initiative required to resolve issues in a team structure
Solid understanding of IMS, DB2, JCL
Sound knowledge of business/ organization, Bank standards, infrastructure, architecture and technology in related areas from a design/ support/ solutions perspective
A highly organized, self-motivated, customer oriented individual and able to work independently within a team
Coordinates with other technology work teams such as ITS, Architecture to ensure project success
Responsibilities sometimes require working evenings and weekends, sometimes with little advance notice

IT Administrator Examples

1

IT Administrator Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of IT administrator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for IT administrator
  • Assist in maintaining and upgrading Corporate IT-owned applications, servers and supporting infrastructure
  • Perform preventative maintenance to ensure that all corporate IT assets remain in satisfactory operating condition
  • Assist with administering Systems Service
  • Address tier 3 customer support issues escalated from Help Desk
  • Interpret business requirements and write technical specifications
  • Manage and monitor production database environment
  • Backup and recovery of production database environment
  • Understand and manage all database related controls
  • Database Patch Management and Version Control
  • LANDESK – servers and computers park administrations (Monitoring and reporting
Qualifications for IT administrator
  • High level of competence in managing and using configuration management solutions for various architectures (i.e., SCCM, Puppet, Chef, Shavlik, etc…)
  • Advanced scripting capability
  • Highly motivated and self-driven, capable of contributing within a team working solo with little instruction
  • Basic NERC CIP Version 3 and/or Version 5 knowledge
  • Industrial Controls Systems (ICS), Supervisory Control and Data Acquisition (SCADA), and Distributed Control Systems (DCS)
  • Beginner to intermediate proficiency with rack server hardware, Client, Dell, etc
2

IT Administrator Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of IT administrator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for IT administrator
  • DiskExtender Administrator
  • Assists in preparing and administrating department documents, spreadsheets, composing and coordinating events with vendors, contacts, and visitors
  • Communicate with end users to review and status Helpdesk service requests (on-line and in-person), coordinate hardware and software incidents with IT staff to support incident resolution if possible
  • Provide initial technical phone support including assistance with incident troubleshooting in a timely manner and coordinating issue resolution with IT staff, vendors and customers
  • Accurately monitor, record, update, and document requests using the IT service desk system
  • Create, process and file purchase requisitions for IT hardware / software and process / download orders using on-line websites as required
  • Track, coordinate and document renewal of all annual hardware / software contracts
  • Publish and maintain relevant support documentation for PPI systems, BCP and maintain IT standards compliance
  • Maintain end-user and customer confidence by keeping commitments and giving accurate and concise assistance in a timely professional manner
  • Escalate technical issues to IT staff / Management to support problem resolution
Qualifications for IT administrator
  • Intermediate proficiency with Microsoft Office and Visio 2010
  • Knowledge network components, TCP IP, DHCP, DNS
  • Able to work alone and complete tasks in a timely manner
  • VMware vSphere and all related components such as vCenter, High Availability, and Fault Tolerance in vSphere 5.x-6.x
  • Enterprise storage solutions such as NAS, FC and iSCSI SANs and their integration with VMware system through the use of proprietary SAN OS, EMC and HP
  • Exchange (2013) along with specific server roles and High Availability options
3

IT Administrator Job Description

Job Description Example
Our company is growing rapidly and is hiring for an IT administrator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for IT administrator
  • Design, installation and maintenance of network equipment (hubs, switches, routers)
  • Monitoring and maintaining of all computer systems (servers, storage ) and networks
  • Setting access on file resources, databases
  • Installation and maintenance office IT equipment (printers, fax, copy )
  • Responsible for day-to-day system administration (creating, configuring, building, deploying and managing SCCM systems)
  • Builds server operating systems images appropriate to meet the requirements of various projects
  • Handles elevated server, application and hardware trouble tickets in accordance with Service Level Agreements (SLAs)
  • Take ownership of the administration process, including managing the contract approval procedure
  • Management of administrative tasks ensuring deadlines are met and delivery is of a standard expected by the team
  • Review of key forms and information prior to initiating contract approvals processes
Qualifications for IT administrator
  • Backup, Replication and clustering technologies, Disaster Recovery implementation at various levels
  • VOIP systems, ShoreTel
  • Microsoft Office Suite support 2013
  • Blackberry (BES), Apple, Android mobile technologies
  • At least 3 years of database administration experience in a commercial environment
  • Strong troubleshooting and analytical skills of all server Operating Systems and backend applications
4

IT Administrator Job Description

Job Description Example
Our company is growing rapidly and is hiring for an IT administrator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for IT administrator
  • Liaise with internal and external stakeholders at all levels and ensure contracts are signed by the appropriate stakeholder in a timely manner
  • Manage the input and output of supplier governance forums across a portfolio of projects, including preparing materials, managing action logs and finalising and distributing minutes
  • Coordinate suppliers and internal stakeholders to ensure timely input to supplier governance forums
  • Build and maintain good relationships with supplier and internal stakeholders
  • Collate and provide contract administration and contract management reports
  • Timely escalation to Senior Contract Analyst and to the broader team as needed
  • Provide efficient ad hoc support related to contract and commercial management
  • Working and support other sites in Europe ,USA
  • Proactively taking responsibility within the IT service management lifecycle, including incident and request management
  • Dealing with phone calls and emails from users with IT issues and following processes to deliver successful outcomes
Qualifications for IT administrator
  • You manage and install server hardware, operating systems and application software
  • Hardware and/or software technical certifications (A+, MCP, MCSE)
  • An understanding of fundamental business principles (development, finance, accounting, value chain)
  • Experience in the deployment and management of Microsoft SharePoint a plus
  • Experience in the management and deployment of SAN technology a plus
  • Experience with deployment and management of Antivirus products, backup systems required and asset management, service desk systems
5

IT Administrator Job Description

Job Description Example
Our company is searching for experienced candidates for the position of IT administrator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for IT administrator
  • Identify opportunities for Continuous Service Improvement
  • Adhere to all IT policies and procedures, including those for security, Data centre standards, desktop standards
  • Strong ability to meet objectives within a limited time frame
  • Ability to work in an efficient and organised manner
  • Accountable, flexible and adaptable
  • Support project staff on all scheduling activities
  • Coordinates preparation internal and external reports through gathering, analyzing and summarizing data and information from the departments
  • Support project targets and goals
  • Leads IT discussions between business and/or IT partners and proposed customers/service providers
  • Demonstrates effective communication with personnel, peers and management team
Qualifications for IT administrator
  • Bachelor's degree required or equivalent experience in information technology or a related field
  • Ensuring continuity and cohesion in the maintenance of the applicationsunder your responsibility
  • 5+ years of experience deploying and maintaining computer hardware and software
  • Customer Service - Works well with users containing varying levels of knowledge, experience and technical abilities
  • Interpersonal Skills – Focuses on solving conflicts
  • 6 years' experience in the installation, configuration and the maintaining of operating system workstations and servers

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