Fulfillment Analyst Job Description

Fulfillment Analyst Job Description

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Fulfillment analyst provides hands on production support for JDA Global Planning systems (Demand, Fulfillment and Supply).

Fulfillment Analyst Duties & Responsibilities

To write an effective fulfillment analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included fulfillment analyst job description templates that you can modify and use.

Sample responsibilities for this position include:

Understand and document the SAP transaction flow of Order to Revenue for all inventory transactions in order to solve issues
Support production of existing Oracle Merchandising systems and participate in On Call responsibilities
Perform problem analysis, troubleshooting and timely resolutions to all outages
Develop overall understanding of the Merchandising and Supply Chain business and the processes and tools being leveraged to fulfill their required capabilities
Support systems in production and new development work by coordinating efforts, sharing knowledge and communicating across impacted teams
Conduct interviews and facilitate sessions to gather requirements for enhancements and small projects in order to ensure requirements provide clear understanding of business need
Evaluate and develop opportunities to improve the OF process
Coordination of release testing for Order Fulfillment
Create metrics, identify opportunities, and conduct analysis to drive continuous improvement
Maintain lists of logins and passwords for all third party ad campaigns

Fulfillment Analyst Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Fulfillment Analyst

List any licenses or certifications required by the position: APICS, CPIM, SAP, ITIL, CASS, NCOA, PMP, PS, CO, FI

Education for Fulfillment Analyst

Typically a job would require a certain level of education.

Employers hiring for the fulfillment analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Engineering, Finance, Education, Computer Science, Accounting, Business/Administration, Economics, Industrial Engineering, Mathematics

Skills for Fulfillment Analyst

Desired skills for fulfillment analyst include:

Excel
English
Dutch
French
Word
Equivalent ERP systems
SAP
Demand planning software
JDA Demand and Fulfill
Manugistics

Desired experience for fulfillment analyst includes:

During first week of the campaign delivery, check discrepancy percentage within Ad-Juster
At the end of each month, complete DART For Publishers Billing and Reconciliation report, reconciling campaigns to accurately reflect first party and third party ad server delivery
Documents detailed business requirements, use cases and tech specs for large efforts
Uses increasing knowledge in system features and technology standards
Defines minimum feature set and user acceptance criteria for large efforts
Updates requirements/tech specs based on testing, prioritized defects, or post release lessons learned

Fulfillment Analyst Examples

1

Fulfillment Analyst Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of fulfillment analyst. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for fulfillment analyst
  • Development of specialized reports based on data warehouse and/or work with IT on the creation of such reports in a timely manner
  • Responsible for inventory FP&A for forecasting and planning including liaison with Demand Asset and Supply Chain on forecasting accuracy
  • Reconcile measurement inventory at month-end in Hyperion
  • Validating average cost for parts of all inventories
  • Full month end closing including journal entries, analysis, verification and producing management reports that are accurate and reliable
  • Strong project focus – comprehending purpose, conceptualizing end product, deriving methods and processes, qualifying inputs and relationships – deadline conscious
  • Key contributor in ESOX cycle development and testing
  • Participation in the Finance aspects of the annual Physical Inventories
  • Maintain account reconciliations in accordance with the policies
  • Provide operational reporting and analysis for the Fulfillment Services business to senior management
Qualifications for fulfillment analyst
  • Thorough understanding of analysis discipline and ability to translate knowledge into actions
  • Support account managers with relevant data and pattern analysis
  • Create tools for pricing, inventory forecasting, and cost allocation
  • Measure and track the impact of initiatives and warehousing activity
  • Drive the creation of new services & marketing
  • Manage, execute and complete the implementation of treasury and cash management solutions (payments, receivables, treasury, trade, electronic banking, Swift)
2

Fulfillment Analyst Job Description

Job Description Example
Our company is looking to fill the role of fulfillment analyst. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for fulfillment analyst
  • Provide guidance to clients on documentation requirements and independently perform reviews of client’s completed documentation
  • Manage client issues during a project and ensure swift resolution
  • Maintain up-to-date working knowledge of the bank’s client access products/services, payment and trade capabilities, internal operations and local regulatory requirements
  • Provide appropriate advisory service to clients in addition to transactional services
  • Engage with Compliance and Legal to handle documentation exceptions and approval process
  • Build and deepen working relationship with business partners
  • Engage in consolidating monthly metrics and performing Post Implementation Reviews
  • Ensure sound operating practices through compliance with Risk policy, Patriot Act requirements, and audit recommendation
  • Work on ways and means to improve processes to achieve cost savings for the bank and service excellence for clients
  • Focus on total client relationship and servicing a broad range of client needs, or Operations Support within a specific wholesale operations area
Qualifications for fulfillment analyst
  • Knowledge and experience with retail, inventory, merchandising, or supply chain processes, systems and reporting
  • Handle end-to-end delivery of solution to existing and new clients
  • Provide support and guidance to Sales Officers during the sales process
  • Graduate/MBA with Minimum 4 to 5 years’ cash management working experience, with at least 1 year experience working in a client focused role
  • At least 1 year operational experience within a/c opening, payments, accounting or treasury environments
  • Fully conversant with the MS Office suite and Internet
3

Fulfillment Analyst Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of fulfillment analyst. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for fulfillment analyst
  • Ability to navigate through large web-based systems
  • Must be detail oriented with strong analytical and retail math skills
  • Ability to effectively communicate, both written and verbally, with various levels of the organization
  • Provide configuration, development, administration and production support for Manhattan WMS (WMOS)
  • Analyze, design, and implement changes to resolve issues and close support tickets
  • Review all vendor enhancements and bug fixes
  • Requirements analysis, functional design, prototyping, testing, and supporting implementations/rollouts
  • Troubleshooting and root cause analysis for systems issues
  • Change control management for any functional and technical enhancements
  • Develop effort estimates for assigned enhancements
Qualifications for fulfillment analyst
  • Knowledge of digital ad serving software (digital, mobile, video) and ad trafficking required
  • Strong team player to ensure the successful coverage for all lines of business and client classifications
  • PMP or Greenbelt Certified (added advantage)
  • Good knowledge of computers and banking systems and processes
  • Operational knowledge in New Accounts, Remittance & Trade an advantage
  • Should have a good understanding of the various banking documentation including
4

Fulfillment Analyst Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of fulfillment analyst. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for fulfillment analyst
  • Support application code and configuration migration from Dev/Test to Production environment
  • Coordinates with end users and offshore vendor resources
  • Develop test plans, setup test data, conduct testing, and coordinate various phases of testing
  • Develop/Maintain user/system documentation
  • Ensures client team contacts understand and are accountable for their own roles/responsibilities
  • Acts as a leader and/or role model to others on the team, and coaches others through processes and problem solving
  • Sets up and manages inventory
  • Provide dedicated one-stop customer service via inbound and outbound call channels such as phone, mails, email, and electronic communications to customers and intermediaries
  • Achieve the Call Centre targets (KPIS) including quality servicing KPI and to meet all customers’ requests within specific cycle time
  • Resolve requests from external and internal clients on processing of transactions
Qualifications for fulfillment analyst
  • MBA or Technical Master's is preferred
  • Experience with TPS, process excellence, LEAN methodology preferred
  • Sound working knowledge of KYC procedures as followed by banks
  • Excellent communication, time management, analytical and teamwork skills
  • Bachelor's degree in quantitative field (Math, Finance, Statistics, Business, Economics, Engineering)
  • 3-5 years' experience delivering and presenting reports and analysis to business leadership
5

Fulfillment Analyst Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of fulfillment analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for fulfillment analyst
  • Partner with Operations teams to resolve all customer queries / requests
  • Consistently deliver quality service to our customers to achieve total customer satisfaction
  • To identify, drive end to end process improvement for cross-functional collaboration to enhance customer experience
  • Participates as team member on process improvement initiatives
  • Handles paperwork and documentation for claims processes
  • Primary interactions are with internal and external support team
  • Handles paperwork and documentation for Fulfillment & Logistics practices
  • Focuses on data reporting and administration
  • Provides recommendations and alternative solutions for addressing customer delivery issues
  • Identifies process improvements for team
Qualifications for fulfillment analyst
  • Knowledge of data visualization tools such as Tableau preferred
  • Knowledge of data modeling or simulation in Python or R preferred
  • Experience with utilizing Process Excellence, Lean, or Six Sigma methodologies preferred
  • 5+ yrs hands-on experience with Manhattan WMOS
  • Hands-on experience with Oracle DBMS, SQL, Stored Procedures
  • Sound functional, analytical, and troubleshooting skills

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