IT Analyst Job Description
IT analyst
provides solutions within the management of digital and IT projects and related services in response to the business requirements.
IT Analyst Duties & Responsibilities
To write an effective IT analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included IT analyst job description templates that you can modify and use.
Sample responsibilities for this position include:
Development, Maintenance and Support of solutions for the Microsoft Business Intellegence Solutions
Performing against agreed SLA's
Evaluates, prioritizes and addresses all types of service requests handled by the IT team (desktop support, phone/email response)
Consults with end-users in addressing problems and assists in formulating solutions
Acts in a consultative role to end-users by providing recommendations regarding hardware, software, processes, in order to enhance productivity and efficiency
Analyze invoices to determine OpEx v
Assist with scheduling, coordinating, and leading client meetings for data gathering efforts
Develop reports and graphical representation of data
Lead and develop deliverables project status reports, developing final deliverables
Provide high-level technical and functional expertise in the features and functionality for all UWRE systems including YARDI configurations and development
IT Analyst Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for IT Analyst
List any licenses or certifications required by the position: ITIL, MCSA, MCSE, MCP, SSL, CCNA, CPA, CISA, MCITP, II
Education for IT Analyst
Typically a job would require a certain level of education.
Employers hiring for the IT analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Business, Technical, Information Technology, Education, Engineering, Information Systems, Computer, Technology, Computer Engineering
Skills for IT Analyst
Desired skills for IT analyst include:
Active Directory
SQL
Business analytical practices and methodologies
HIPAA requirements within a medical group/IPA setting
Relevant experience within a claims processing environment in an insurance company
Unix
Microsoft
Areas related to the IT department functions
Project management
DNS
Desired experience for IT analyst includes:
Advanced experience in Technology Business Analysis is a must
Experience in MS Office products, MS Project, Visio and SharePoint
Working knowledge and experience with mainframe security
The successful applicant must have a solid understanding of Incident, Change, and Problem Management methodologies solid experience in a large Production environment
Strong Desktop O/S skills – including
Highly flexible, resilient and able to quickly adapt to changing priorities
IT Analyst Examples
1
IT Analyst Job Description
Job Description Example
Our growing company is looking for an IT analyst. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for IT analyst
- Manage downtime communications and coordination with business partners and ensure and coordinate proper testing is performed
- Provide support to users on all company supported applications
- Provide “smart hands” and eyes support for other infrastructure located outside of the Data Centers on behalf of the
- Ensure adherence to standards as outlined in the management model
- Assist with support of various site-based IT systems that are not supported by Enterprise IT teams
- Participate as part of a team related to trouble-shooting and resolution of larger IT System issues
- Work with Vendor and support Manufacturing upgrades and software issues
- Obtain competitive quotes and purchase all computer hardware and software
- Establish and maintain, contingency and DRPs, including regular testing as specified
- Troubleshoot and repair file-shares, blackberries, laptops, desktops
Qualifications for IT analyst
- Sound understanding of Intel based servers and storage technologies
- Understanding of Service Desk Manager application for incident and change management
- ITILv3 is an asset
- Post-secondary education in a technical field
- MCSA/MCSE certification would be an asset
- Higher education in IT field
2
IT Analyst Job Description
Job Description Example
Our company is hiring for an IT analyst. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for IT analyst
- Vendor relations management
- Identify solution improvement opportunities and implement for optimal performance
- Recommend appropriate scope of requirements and priorities
- Validate that BI meets requirements and service level agreements
- Challenge Business when needed and be a good negotiator
- Secure specification of requirements if/when necessary
- Challenge requirements, including offering estimates (cost/benefit)
- Provide sparring to business on what can be accomplished (developed)
- Understand business need and evaluate the requirements
- Secure alignment with all stakeholders, including Business and rest of IT organization
Qualifications for IT analyst
- OCS (Office Communications Server) 2007 R2, Lync 2010
- MS TMG
- Actiance Vantage
- Experienced with Windows scripting using PowerShell and VBScript
- Important to understand the flow of traffic for Lync and CISCO
- Able to generate meaningful reports from raw data
3
IT Analyst Job Description
Job Description Example
Our company is looking to fill the role of IT analyst. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for IT analyst
- Perform other duties and special projects related to the duties described above and at the direction of the Associate Vice President
- Assisting in the updates of software as required Anti-virus and Windows Updates
- The IT Analyst analyzes and develops short- and long-term solutions for Information Technology needs through developing new and modifying or adapting existing applications
- Creates and manages IT budget and provides long range planning to meet departmental technology needs
- Oversee the use of departmental computing funds to provide for departmental technology needs and the development of departmental technology infrastructure
- Directs the provision of information systems support to assure smooth, professional and cost effective operations of the department
- Develops and recommends information systems policies and procedures
- Coordinates beta testing, upgrades, and system enhancement projects with TTS
- Maintains knowledge and awareness of technology trends relevant to department
- Maintains liaison with TTS teams and other University technology groups (OIT, CIT,etc.) to keep department on track with ongoing and new technology services
Qualifications for IT analyst
- Knowledge of large scale Mainframe, Distributed systems and Batch processing
- Knowledge of SSL certificates
- Good understanding of networking technologies (TCP/IP, switches, routers, etc)
- Excellent analytical skills, with the ability to ask probing questions to understand the various concepts presented/discussed
- Is able to balance the needs of the team and the needs of the clients
- Is comfortable with working in a rapidly changing, technically complex environment
4
IT Analyst Job Description
Job Description Example
Our company is looking to fill the role of IT analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for IT analyst
- Influence and provide input to user experience (UX/UI)
- Develop business requirements and solution designs
- Partner with vendor resources on solution development to ensure understanding of solution requirements
- Responsible for customer acceptance, defect resolution, business issue resolution
- Build familiarity with data visualization tools to provide best solutions to business
- Manage support of solutions, and execute service management process
- Ensure knowledge transfer to appropriate personnel
- Receives requests for computer technical assistance and problem resolution from company employees
- Collects detailed information to categorize request in order to determine method of resolution
- Performs tier I and 2 system administration functions
Qualifications for IT analyst
- Maintain configuration management repository of the test environment components
- Create and maintain various reports that track Change activity across the test environments
- Create and maintain the Outage report that tracks availability of applications & components across the test environments
- Identify, develop and implement change management improvements and standards to enhance efficiency and improve availability of Pre-PAT environments for the department
- Good technical knowledge and analytical skills
- Detail oriented, strong analytical skills, organized and resourceful in issue resolution
5
IT Analyst Job Description
Job Description Example
Our growing company is hiring for an IT analyst. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for IT analyst
- Works on a variety of tickets concurrently
- Travels occasionally
- Ability to be track data transformation from one system to another mapping the changes and presenting the data in rational documentation
- Knowledge of Data analysis, data structures
- Ability to comprehend and retain knowledge of manufacturing and engineering concepts
- SharePoint working knowledge desirable
- Monitor and investigate issues with production applications and communicate necessary information to other groups within the organization
- Under minimal supervision, monitor ticket queues and track all issues through the root cause analysis
- This position is required to participate in out of business hours support duties and on-call support rotating schedule
- This individual will be trained on the Major Incident Management support process and tools
Qualifications for IT analyst
- Obtain signoff on technology solutions, ensuring the satisfaction of our business partners and technology stakeholders
- Attention to detail while maintaining the big picture of the project and the business
- Act as point of escalation for unresolved Windows Server OS, ESX virtualization and Hardware technical issues and work with vendors, consultants and partners in other TS areas to develop solutions
- Actively working with PM for different Windows/ESX virtualization related projects and make sure the business goals and deadlines are met
- Develop and maintain strong working relationship with the various Line of Businesses/ ITS Management
- Required to meet and over see agreed project objectives and timelines (building/patching/deploying/ of ESXi servers)