Fulfillment Associate Job Description
Fulfillment associate
provides basic analytical decision support and assistance to all Inventory Management staff using appropriate reporting and data access tools.
Fulfillment Associate Duties & Responsibilities
To write an effective fulfillment associate job description, begin by listing detailed duties, responsibilities and expectations. We have included fulfillment associate job description templates that you can modify and use.
Sample responsibilities for this position include:
Receives inventory and conducts physical counts and quality audits
Learn CT product line, internal systems and processes, jurisdictional rules and regulations in order to effectively serve clients
All Fulfillment Center employees must understand and adhere to the “Fulfillment Center Work Rules”
This position is responsible for a sense of urgency and an appreciation of the deadlines set by the industry
This position is responsible to assist in the warehouse sales as assigned by the Director of Fulfillment Center, Logistics and Facility
Weighs, counts, or re-packs items for distribution to ensure conformance to company standards
Uses computer to enter or retrieve records
Prepares parcels for mailing or express shipment
Maintains inventory records and responsible for inventory accuracy
Manages all waste to conform to company and legal EHS standards
Fulfillment Associate Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Fulfillment Associate
List any licenses or certifications required by the position: MS, CCNA, GB
Education for Fulfillment Associate
Typically a job would require a certain level of education.
Employers hiring for the fulfillment associate job most commonly would prefer for their future employee to have a relevant degree such as University and Collage Degree in General Education, Education, Business, Associates, Marketing, Business/Administration, Communications, Liberal Arts, Computer Science, Finance
Skills for Fulfillment Associate
Desired skills for fulfillment associate include:
Sporting equipment
Secure trade industry
Effective phone sales techniques
Inventory management
LP products
Shipping and transportation methods and rates
Basic accounting and bookkeeping methods
SQL
Basic facilitation and leadership skills
Data management solution technologies
Desired experience for fulfillment associate includes:
Ability to spend up to 100% of work time standing or moving about the departments within the store
Previous retail and/or gift wrapping experience preferred
A minimum of 1 year administrative/processing/production experience
2 years of administrative/processing/production experience
Legal experience and terminology
Integration of information from multiple sources quickly and accurately
Fulfillment Associate Examples
1
Fulfillment Associate Job Description
Job Description Example
Our company is growing rapidly and is hiring for a fulfillment associate. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for fulfillment associate
- Active user of online social media tools to support Company social networking efforts
- Develop and maintain relationships with outside resources and organizations to stay apprised of industry trends and practices
- Effective and consistent use of CRM, managing Service Request in assigned geographic regions
- Achieve revenue and sales goals as established by Company
- Maintain high level of communications and services with Customers to ensure high level of account satisfaction, status and optimization of upsell opportunities
- Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff
- Maintain good working relationships with peers and other Company business units
- Comply with Company applicable policies and procedures, including submission of weekly work reports, expense reports
- Production Based
- Previous QC experience is a plus
Qualifications for fulfillment associate
- Must be able to interact with all levels of the organization
- Must have knowledge of a variety of computer software and spreadsheets
- Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and execution of deadlines
- Regular overtime is required
- Minimal travel to attend training or meetings, approximately 5% of work time
- 1 year administrative/processing/production experience
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Fulfillment Associate Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of fulfillment associate. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for fulfillment associate
- Screens and processes order fulfillment requests according to requirements within agreed Service Level
- Runs Order Dating Sheet Report according to schedule
- Maintains Order Dating Sheet product updates when applicable
- Reviews orderbook daily and sends order status reports to defined distribution lists
- Sends Daily Ready to Ship Reports after shipment cut-off and drives fulfillment according to schedule ship dates to clear all backlog orders
- Works with Distribution and Shipping teams to drive on-time delivery and clear backlogs
- Works with Sales and Operations Planning group for Customer Projects and Expected lead times
- Communicate with Field Sales Office and Local Busines Partners On Time Delivery information, Unclean order lines, material issues and Order entry performance
- Provide support in resolving customer feedback or issues with preventive and corrective action where applicable following the correct escalation path
- Educate internal and external counterparts on any product or process updates
Qualifications for fulfillment associate
- Minimum of 1 year administrative/processing/production experience
- You are a team player and like to be around people
- Experience in Sales, Marketing or related field
- Proficient in Microsoft Office Suite, Outlook, PowerPoint, Excel, Word, Map Point and Oracle CRM
- Professional demeanor, mature and decisive
- Must be able to work full shifts on feet
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Fulfillment Associate Job Description
Job Description Example
Our innovative and growing company is hiring for a fulfillment associate. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for fulfillment associate
- Maintains monthly Pricebook update and publish to counterparts
- Provides leadtime and price quotations as per customer request
- Monitors common mailbox to ensure emails are being addressed by order fulfillment team for on-time resolution
- Collaborates with Order fulfillment controller to ensure timely material allocation
- Handles first pass order Acknowledgement on newly entered orders within Service Level Agreement
- Processes manual ship confirmation of orders as requested by internal Supply Chain Teams
- Files and Uploads process and shipping documents in the database (Sharepoint, OCM)
- Facilitates electronic and hard copy file management in accordance to agreed document retention policies
- Provides guidance and support to entry level staff
- Participates in driving programs tied to company objectives
Qualifications for fulfillment associate
- Resolves routine problems
- Bachelors degree in Logistics, Engineering or any other related field
- A minimum of 2 years’ order fulfillment experience ideally in a multinational environment setting
- Proficiency in both written and spoken business Mandarin is a must as this role covers the China market and there will be frequent interaction with Chinese stakeholders
- Close attention to detail is an absolute must, and cross training in multiple areas will be taking place
- Initiative and drive are preferred
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Fulfillment Associate Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of fulfillment associate. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for fulfillment associate
- Complies with all department and company policies/procedures and all export regulations
- Performs administrative, clerical, or manual labor tasks of moderate complexity
- Learns product line, internal systems and processes, jurisdictional rules and regulations in order to effectively serve clients
- Reviews and fulfills incoming requests by establishing ongoing rapport with client to facilitate working relationship
- Contributes to customer satisfaction and organizational success by working collaboratively and directly with internal and external customers and resources to deliver solutions that exceed customer expectations and minimize customer impacts
- Understand the product line, internal systems and processes, jurisdictional rules and regulations to effectively and confidently manage and process information related to specific job tasks and continues to build job knowledge and skill set by attending appropriate training courses
- Demonstrate a strong attention to detail and utilizes best practices so as to ensure accuracy in order to deliver the highest quality product in a timely manner by using training resources, feedback and other tools as reference and be able to self- solve based on learnings
- Contribute to customer satisfaction and organizational success by continuing to develop personal knowledge of customer base and preferences, works collaboratively and directly with internal and external customers and resources to deliver solutions that exceed customer expectations and minimize customer impacts
- Contribute to the companies and teams goals by performing searches, executing filings and related transactional matters, effectively manage documents and monitor files, gain an understanding of personal and team’s goals and how they align with the company goals, and to work toward achieving them, understand each team member’s and personal role on a team in order to make informed and timely decisions based on current skill set and available resources to ensure a proper resolution to issues or problems
- Participate in department-wide process improvement programs and process best practices by engaging in strategies for process improvement to meet organizational performance plans
Qualifications for fulfillment associate
- 3+ years relevant experience with a strong record of advancement, leadership and business success
- Must be able to handle steel section overhead
- Required to read shipping paperwork and stage material prior to loading process
- Must be able to correctly identify product and handle sections in a safe and efficient manner
- Job requires standing throughout the entire shift
- Job required lifting and stacking of banded door panels to various levels
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Fulfillment Associate Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of fulfillment associate. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for fulfillment associate
- Demonstrates a strong attention to detail and utilizes best practices so as to ensure accuracy in order to deliver the highest quality product in a timely manner by using training resources, feedback and other tools as reference and be able to self- solve based on learnings
- Contributes to customer satisfaction and organizational success by continuing to develop personal knowledge of customer base and preferences, works collaboratively and directly with internal and external customers and resources to deliver solutions that exceed customer expectations and minimize customer impacts
- Contributes to the companies and teams goals by performing searches, executing filings and related transactional matters, effectively manage documents and monitor files, gain an understanding of personal and team’s goals and how they align with the company goals, and to work toward achieving them, understand each team member’s and personal role on a team in order to make informed and timely decisions based on current skill set and available resources to ensure a proper resolution to issues or problems
- Proactively pursues professional development activities (e.g., attending educational workshops and training classes)
- You’ve got mail
- Cozy kicks
- On the move
- Potential opportunity to operate PIT equipment
- May process freight for shipment according to specifications and the transportation method used based on company process or client request
- Put-away product for processing
Qualifications for fulfillment associate
- Basic knowledge of the Internet and the Microsoft Office Suite
- Bachelor’s degree in Liberal Arts (e.g., Business, Communications, Marketing, or related discipline) or equivalent work experience
- Minimum one to two years of Operations Services experience required
- Basic knowledge of Operations and Operations Services
- Demonstrated analytical and financial analysis skills
- Strong computer skills, including Microsoft Office Suite and ability to learn inventory-related software