Facilities Support Job Description

Facilities Support Job Description

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Facilities support provides services such as shipping, room set up, stocking break rooms, ordering office and break room supplies, cleaning refrigerators, stocking break rooms, etc.

Facilities Support Duties & Responsibilities

To write an effective facilities support job description, begin by listing detailed duties, responsibilities and expectations. We have included facilities support job description templates that you can modify and use.

Sample responsibilities for this position include:

Provides planning to ensure the readiness of data centers to support all existing and new information technology processing and communications equipment
Manage deliveries including general couriers, mail, and office supplies
Look after copiers and printers with delivering paper and toner, and stocking machines
Hang pictures, whiteboards
Respond to facility related requests and inquiries
Assist with moves, new hire set ups, and other facility changes
Perform building maintenance tasks such as snow shoveling, lamp replacement, clean ups
Provide reception relief including handling of incoming calls and greeting of visitors
Manage 3D glasses program including stocking, preparing for screenings, and cleaning after screenings
Perform health and safety inspections

Facilities Support Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Facilities Support

List any licenses or certifications required by the position: BLS, CCM, DOT, IATA, CTS, PMP, GVR

Education for Facilities Support

Typically a job would require a certain level of education.

Employers hiring for the facilities support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Management, Engineering, Business, Technical, Associates, Business/Administration, Public Administration, Graduate Education, Industrial

Skills for Facilities Support

Desired skills for facilities support include:

/C maintenance
Break room supplies
Electrical services
Floor moves
Meeting room coordinator
Of these areas: safety
Office furnishings
Property appearance
Security
Vendor relations

Desired experience for facilities support includes:

Understands PLC logic
Bachelor or Master’s degree in Engineering, Public Administration, or related field
Willing to accept up to 20% travel and off-hours emergency response
10+ years of experience supporting diverse infrastructure management programs
5+ years in a leadership or project management position related to the above
5+ years of work experience with facility and operational compliance auditing

Facilities Support Examples

1

Facilities Support Job Description

Job Description Example
Our company is hiring for a facilities support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for facilities support
  • Acts as liaison, and coordinates/ tracks work performed by outside contractors (maintenance/repair/cleaning) and ensures vendors are providing quality service/repairs
  • Receive, respond and dispatch service requests for store-level repairs & maintenance within established guidelines
  • Maintain the service request tracker, update when appropriate, and follow-up on outstanding requests
  • Assist Facilities Specialists in managing status of service work orders, obtain approvals from Operations when necessary, and match work orders to vendor invoices
  • Receive, verify, code and process vendor/service provider invoices
  • Manage and resolve all issues/ correspondence between Accounts Payable (A/P) and vendors
  • Generate monthly financial reports, accrual reports, etc
  • Create and maintain the business license database, ensure all stores have current business licenses
  • Liaise with store operations teams
  • Update and distribute seasonal newsletter
Qualifications for facilities support
  • Maintain organized filing systems for reports, work orders, invoices, etc
  • Provide general support to the team as directed and perform all other duties as assigned
  • Guide and support the Store Facilities Support team, ensuring that they work within established SLAs and NTEs and support SOPs and corporate and divisional policies and procedures
  • Support the Manager, National Store Facilities Support with articulating performance objectives and providing individual performance feedback and evaluation on an on-going basis
  • Oversee compliance of all service contracts
  • Oversee proper execution of repair / replace decision logic which ensures avoidance of over repair and timely asset replacements
2

Facilities Support Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of facilities support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for facilities support
  • Ensure that Landlord repair responsibilities are appropriately coordinated with the support of Property Management
  • Oversee and contribute to improvements or modifications to reactive and preventative services Scopes of Work (SOWs) which ensure optimal operation and useful lives of equipment and fixtures and finishes
  • Review financial reports and provide analysis of variances, accruals and forecasts to the Manager, National Store Facilities Support
  • Assist the Manager, National Store Facilities Support in creating and overseeing annual OpEx and CapEx budgets
  • Support the Manager, National Store Facilities Support in the execution of annual capital plan for store fixture and equipment replacements
  • Oversee and coordinate with Store Operations a store condition assessment program which identifies brand risk situations, identify priorities and develop/implement action plans
  • Develop and maintain positive relationships with Store Operations, Design & Construction, Property Managers and internal/external vendors and service providers
  • General building (interior & exterior), office, conference room, facility, and warehouse space repairs and maintenance
  • Maintain building lighting, change bulbs and ballasts
  • Completes drywall repair and painting to ensure upkeep of interior walls
Qualifications for facilities support
  • Ensure green spaces are maintained properly including snow removal in winter season
  • Management of subcontractors for facilities management
  • Managing visitors and contractors on site
  • Reporting and resolution of EHS issues
  • Thrive in a dynamic and fast paced work environment
  • Treat issues with attention to detail and an exceptional level of professionalism
3

Facilities Support Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of facilities support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for facilities support
  • Oversee and offer recommendation to support the daily functions and schedules of the Facility Maintenance, Emergency Management and Security departments to ensure that prescribed standards and related local, State, and Federal regulations are met
  • Coordinate and administer security and access control system
  • Manage and maintain spare part inventories to assure proper materials are available
  • Delivers these services locally or coordinates service delivery by centralized functions and teams throughout the region and the USA, including the support of international assignees
  • Lead the strategy and execution of the Facilities Business Service areas with a prioritization on service excellence and performance
  • Prepare, maintain and manage capital and operating budgets
  • Collaborate with other senior leaders of the Facilities Organization to prepare and execute the Company’s Long Range Plan (LRP)
  • Identify opportunities that leverage best practices and common standards across the enterprise
  • Drive the creation, implementation and governance of cross functional quality initiatives concentered on ensuring high availability and reliability throughout the portfolio
  • Develop relevant SOPs and MOPs as identified across the Facilities and Operations departments
Qualifications for facilities support
  • International Employment Support
  • International Assignee and Traveler Assistance
  • Traveler Assistance Letters, Travel Desks
  • Office Property Accounting, International Invoice Management Support, Receipts Management
  • International Assignee Tax Filing and Refunds, Local Currency Credit Cards Management
  • Business Preparedness Plan, Office Emergency Plan, Country Evacuation Plan and Crisis Management
4

Facilities Support Job Description

Job Description Example
Our company is searching for experienced candidates for the position of facilities support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for facilities support
  • Collaborate and communicate with internal and external stakeholders, develop multiple communication channels and means of defining operational rigor and success
  • Provide project management supervision over Support Services initiatives
  • Responsible for the strategic vision and implementation of the Facilities Rock Center Information Quality initiative to create and house all applicable SOPs, MOPs and other relevant methods and procedures
  • Develops and implements projects that meet or exceed stated objectives within schedule and budgetary parameters
  • Monitors and debugs production procedures to ensure system efficiencies
  • Prepares design concept drawings, cost estimates and implementation schedules for production equipment and tooling
  • Reviews and recommends changes to mechanical drawings and process documentation
  • Interfaces with other manufacturing departments to address and resolve engineering issues
  • Interfaces with vendors and outside sales personnel to evaluate, cost estimate, and select purchase parts and production equipment
  • Ability to check in all guests & VIP guests line with site procedures direct all incoming calls to the correct person or department
Qualifications for facilities support
  • Facilities Maintenance Services, Custodial Services, Office Furniture and Equipment Maintenance
  • Vehicle Maintenance, Fleet Management, Customer & Executive Passenger Service
  • Skills in computer assisted design (CAD) software such as Pro/Engineer, SolidWorks
  • Skills in computer aided engineering (CAE) software such as NASTRA, FLUENT, ALCOR, MATLAB
  • Experience working with preventive maintenance services construction or trade is a plus
  • Minimum of 2-3 years of facilities experience required
5

Facilities Support Job Description

Job Description Example
Our innovative and growing company is looking for a facilities support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for facilities support
  • To be able to cover the site reprographics departments for large scale printing and design
  • Underground services
  • Participate in Leadership Council, departmental and/or program meetings
  • Serve as the Facility Safety Officer and Life Safety Officer insuring that meetings are held and fulfill the duties as outlines in the E.O.C manual
  • Deliver the technical side of the new office fitout - conf rooms and common areas (before the location is working)
  • Communicate new technical solutions installed and user training
  • Coordinate purchase/order process of non-IT equipment (mobile phones, headphones, VC systems, ) and non-standard licenses and keep track of expenditures
  • Coordinate purchase/order process of IT equipment for new employees and keep track of expenditures
  • Take care of purchases/delivery documentation
  • Coordinate, administer, support and maintenance of licenses for VOIP telephony and mobile telephony
Qualifications for facilities support
  • Graduate degree in a field requiring project management skill sets
  • Prior experience running a large-scale facility or operation and/or client facing teams with a significant operating budget
  • Work experience with global team on global projects
  • Experience in document management, system administration, and data governance
  • Demonstrated ability to lead a group of managers responsible for various support services departments within a Facilities Organization
  • Proven track record of interacting effectively with all levels of management

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