Director, Facilities Management Job Description

Director, Facilities Management Job Description

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Director, facilities management provides financial oversight of accounting procedures, budgeting, reporting and performance analysis by keeping staff on track with financial plan.

Director, Facilities Management Duties & Responsibilities

To write an effective director, facilities management job description, begin by listing detailed duties, responsibilities and expectations. We have included director, facilities management job description templates that you can modify and use.

Sample responsibilities for this position include:

Ensuring compliance with local, state and federal regulations and regulatory agencies, efficiency of services and delivery of optimal customer service
Ensure all human resource operations are in compliance with university and state policies and procedures including hiring, terminations, discipline, and recognition
Frequent travel between local New York Tri-state area offices to ensure continuity of service in all office locations
Safe and efficient functioning, maintenance and operation of all buildings, equipment, machinery, systems and grounds-keeping
Proper installation, operation and maintenance of uninterrupted light, heat, power, water and monitoring systems of all Hospital buildings and services
Oversight of budgets, staffing, short and long range planning, program development, policy and procedure for all Facilities Departments, construction / renovation operations, landscape operations, campus planning, skilled trades contractors, maintenance and repair programs and energy management
Maintaining oversight of owner representative for construction activities
Builds and Manages High Performing teams, and ensures the best qualified candidate is hired for all roles
Advances the firm’s diversity and inclusion priorities by focusing on talent moves, hiring, rotation and promotion
Develop a standard and consistent approach for business units to identify criticality, match business requirements with the appropriate level of infrastructure resiliency

Director, Facilities Management Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Director, Facilities Management

List any licenses or certifications required by the position: CHFM, FMA, IFMA, RPA, PMP, AED, CPR, BOMA, CFM, ISO55000

Education for Director, Facilities Management

Typically a job would require a certain level of education.

Employers hiring for the director, facilities management job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Management, Education, Construction, Healthcare, Business/Administration, Business, Architecture, Graduate, Technical

Skills for Director, Facilities Management

Desired skills for director, facilities management include:

Equipment specifications
Inspection procedures and applicable codes
Federal
State
Inspection procedures and applicable
Financial Systems
Real estate life cycle
Budgeting
Accounting and financial reporting
Construction cost/benefit analysis

Desired experience for director, facilities management includes:

Manage all IT infrastructure maintenance and services to raised floor
Own the development and documentation of IT Facility Management standards, policies / procedures and service level agreements
Establish Centre of Excellence (CoE) for processes and execution of IT equipment delivery, staging and disposal
Sets strategic direction and vision for Data Centre IT Facilities Management Services
Accountable for overseeing the communication of data centre issues to stakeholders and to act as the authoritative source of information
Lead a team of Managers

Director, Facilities Management Examples

1

Director, Facilities Management Job Description

Job Description Example
Our company is hiring for a director, facilities management. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for director, facilities management
  • Direct the maintenance and renovation of Housing physical plant including the development and maintenance of 10 year capital improvement/replacement plan
  • Monitor quality of services provided through Housing Facilities Management staff and contractors with focus on customer satisfaction
  • Develop and oversee implementation of policies and procedures related to Housing Facilities Management organization
  • Direct administration of Housing Facilities budgets including development, monitoring and reporting
  • Provide supervision for a diverse staff of approximately 80 personnel within Housing Facilities Services, and approximately 50 contract and student employees
  • Directly supervise Maintenance Zone Manager positions and Facility Manager while providing secondary supervision to all staff personnel
  • Insure coverage, supervision, and direction after hours and weekend support of service for all systems and services for repairs, maintenance and emergency support for facilities and grounds keeping 7x24x365 coverage for residents, staff, and conference guests
  • Coordinates campus personnel contractors in afterhours/emergency repair and service
  • Creates initiatives to provide an organizational climate providing social justice, diversity, inclusion, and equity, including morale and staff competency
  • Assists Director of Facilities Planning and Operations in creating vision of organization through development of positions’ goals and performance objectives
Qualifications for director, facilities management
  • Performs planning and performance management for subordinates, administers payroll (Kronos), vacation requests, and training and equipment requests for organization
  • Provides honest, clear, and timely feedback
  • Assist director in developing and implementing associate recognition programs
  • Administers conflict resolution techniques and procedures as required
  • Oversees and participates in interviewing, hiring, and training of full-time employees, temporary employees, and student employees
  • Develops process to evaluate work load management to ensure staffing levels are optimal
2

Director, Facilities Management Job Description

Job Description Example
Our innovative and growing company is looking for a director, facilities management. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for director, facilities management
  • Produce weekly operational status reports including summary level information, data and conclusion derived from inspections, vendor reports, internal and external systems, direct interaction with internal clients, colleagues and vendors
  • Develop and execute action plans for the remediation of service deficiencies, repairs, process improvements, and to resolve client complaints or escalations
  • Actively participate in monthly, quarterly and year-end budget development, and review
  • Participate in the evaluation of service models and contract terms in an effort to best leverage current vendor relationships
  • Participate in conference calls, on or off hours, in response to building emergencies
  • Frequently, and directly interaction with contracted vendor, landlord property staff, and local Business Unit clients in the maintenance and planning of existing and new property management services at commercial office locations
  • Identify and implement with contracted vendors new initiatives, best practices and cost efficiency opportunities
  • Monitor vendor staffing levels, reconcile against internal systems records, and make recommendations for optimizing based on expected performance
  • Support sourcing initiatives with regard to RFPs, vendor selection, and contract compliance reviews
  • Actively participate in capital improvement projects providing operation input during project due diligence, design, execution, and close-out phases
Qualifications for director, facilities management
  • In-depth knowledge of financial and accounting terms and principles
  • Exemplary verbal and written communication, negotiation and analytical skills to work with all levels within the organization manage vendor relationships
  • Review vendor invoices, reconcile against work records and contracts, address discrepancies, and validate for payment
  • Regularly meet with local internal clients to discuss vendor service performance, and to resolve facilities issues and concerns
  • Property/Facility Management, Real Estate, Architectural and Janitorial experience preferred
  • Superior client and customer relationship skills
3

Director, Facilities Management Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of director, facilities management. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for director, facilities management
  • Accountable to ensure compliance to all company and regulatory policies and operate transparently with prudence
  • Forecast future facility and transportation needs by evaluating service models in an effort to best leverage current vendor relationships
  • Manage a budget that includes personnel and a number vendor support services
  • Coordinating, and supervising the work activities of the Engineering staff
  • Assists the Department Director in planning, inspecting and implementing the Department procedures
  • Provides leadership and consultative services to departments and services within the organization in achieving regulatory/accreditation compliance
  • Apply principles of data management skills dealing with basic statistical processes in data analysis seeking out root causes, trends, and program effectiveness based on findings
  • No direct patient care functions are provided by this position
  • Manages the organization’s relationship with the supplier and ensures supplier meets contract conditions and organization’s requirements/standards
  • Partners with Supply Management’s Category Management area for Supplier Relationship Management of external suppliers
Qualifications for director, facilities management
  • A combination of education and management experience to equal a minimum of 8 years of progressively responsible and directly related experience, including facility management, engineering, project management or related fields
  • Bachelor’s degree from an accredited college or university in engineering, business, management, project management, public administration or related filed, and with equivalent work experience in a related field
  • 2-3 years of the required experience directly supporting high-end corporate office space, such as that found at a financial services company or equivalent
  • Certifications from industry recognized organizations such as BOMA and IFMA
  • Minimum 7-10 years’ experience in an accounting or financial reporting role
  • Planning & Control, Program Mgmt or Project Mgmt experience required
4

Director, Facilities Management Job Description

Job Description Example
Our innovative and growing company is hiring for a director, facilities management. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for director, facilities management
  • Develop global Facilities Management Strategy, guidelines, standards, KPIs (success metrics) and reporting
  • Manage global relationships with key external service providers with an emphasis on vested/collaborative outcome-based relationships
  • Assists in planning disaster, life safety and fire safety programs
  • This position will report to the VP, Business Operations and will be responsible for all aspects of Workplace strategy, construction and FM activity with a geographic focus on locations outside North America
  • OLead the design, fit out and mobilisation of office developement
  • OOperational Excellence in the delivery of FM services
  • OWork Place Efficiency (in partnership with Director, International Real Estate)
  • To ensure Operational Excellence in the delivery of FM services, either directly or through third parties, with a specific focus on the International HQ in London
  • To lead and implement key Facilities Projects across the major International locations providing significant improvement to the employee experience enabling them with the ability to interact with their space, increase productivity and yield corporate wide savings
  • To provide key Project Management and oversight to Real Estate relocation and refurbishment across the International footprint
Qualifications for director, facilities management
  • Experience working in a global company and matrix environment
  • Knowledge and experience in cost accounting, financial planning and analysis
  • Advanced knowledge of ERP systems, such as Hyperion, required
  • Process Improvement and orientation
  • Ability to interpret individual to the group
  • 15+ Bachelor’s degree of facilities management experience in the biotechnology, pharmaceutical or other regulated health care industries
5

Director, Facilities Management Job Description

Job Description Example
Our company is growing rapidly and is looking for a director, facilities management. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for director, facilities management
  • The design and formulation of an International Workplace Strategy initiative, to create a work environment that attracts and retains talent, improves employee productivity and satisfaction, drives collaboration and innovation, help to move organisational change and realignment, reducing the carbon footprint and increases the efficiency of real estate and technology investments
  • To coordinate with the Employee Health Services (H&S), Security and Business Continuity groups ensuring safety, efficiency and redundancy programmes are met across all locations and meeting corporate social responsibility and environmental requirements
  • In partnership with Director, International Real Estate, start to build a programme of work place efficiency / space optimisation across the current international RE portfolio
  • The Director, PIMO will serve as the primary collaboration point for identifying, piloting and validating process improvement opportunities across the global portfolio to drive operational consistency and savings opportunities
  • Monitors implementation and effectiveness of the Facilities Management Unit work to fulfill the unit’s mission on the Evanston and Chicago Campuses
  • Cultivate strong relationship with trade unions and trade advocacy organizations
  • As assigned, serve on committees
  • Act as the coordinator and administrator of detailed deliverables such as compliance reports, customer surveys, training schedules
  • Respond quickly to cover emergent facilities management needs at all communities
  • Point of contact with real estate client, customers, constituents, vendors
Qualifications for director, facilities management
  • Experience with contractor management
  • In-depth knowledge of R&D and Manufacturing operations in a Biopharma environment required
  • Experience in developing facilities management programs for a major manufacturing site/campus
  • Experience dealing with contracting facilities services for large scale campus commercial and MFG settings
  • Experience coaching, developing and managing a large staff of professional employees contractors
  • Strategic planner and influencer, creative thinker and problem solver, innovator, visionary leader, resilient, driven, entrepreneurial, cultural acuity, business acumen

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