Enrollment Advisor Job Description

Enrollment Advisor Job Description

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Enrollment advisor provides regular training for College staff on trends in, and place of education abroad within the US higher education market.

Enrollment Advisor Duties & Responsibilities

To write an effective enrollment advisor job description, begin by listing detailed duties, responsibilities and expectations. We have included enrollment advisor job description templates that you can modify and use.

Sample responsibilities for this position include:

Administer various enrollment management programs, policies, and processes
Record interaction with prospective and current students in a timely, accurate and thorough manner in the school’s constituent relationship management (CRM) system
Meet weekly, monthly and quarterly activity goals
Working with Technology and Business teams, the relevant functional managers to ensure projects adhere to the project scope and to the Med D reporting development standards
Coordinate travel schedule and assignments and maintain accurate records of all expenses
Stay current on federal, state, and institutional policies and procedures university degrees, majors, programs, research, and admission requirements
Ability to work closely with managers and/or peers in a team environment
Ability to accept and implement coaching and feedback
Adherence to all company and university policies
Ability to access company and University resources in order to maintain up to date knowledge about programs and process

Enrollment Advisor Qualifications

Qualifications for a job description may include education, certification, and experience.

Education for Enrollment Advisor

Typically a job would require a certain level of education.

Employers hiring for the enrollment advisor job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Guidance, Communication, Technical, Technology, Graduate, Faculty, Computer, Counseling, International Business

Skills for Enrollment Advisor

Desired skills for enrollment advisor include:

College admissions and recruitment
Past experience in higher education
Microsoft Office
Current products
Processes
Policies and industry
Academic and business workings of a higher education institution
Higher education
College admissions and recruitment beneficial
Experience in higher education

Desired experience for enrollment advisor includes:

Supervisory Responsibilities Direct – None, may lead or significantly contribute on defined projects or initiatives of a fixed duration or nature
Must possess consultative skills and demonstrate ability to adapt to change in a fast-paced environment
Must possess the knowledge and skills to handle high complexity sales situations with a diverse and changing prospective customer base
Prior experience working with CRM systems used to build, predict and manage accurate forecasts and pipelines
Demonstrated commitment to excellence, flexibility poise, confidence and the ability to interface with clients and co-workers at all levels in the organization in a professional, approachable, and positive manner
Ability to work collaboratively as part of a team, and to interact effectively with colleagues, administrators and faculty members and students, external constituencies

Enrollment Advisor Examples

1

Enrollment Advisor Job Description

Job Description Example
Our growing company is looking for an enrollment advisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for enrollment advisor
  • Monitor the maintenance of the enrollment manual
  • Respond to production website complaints and questions
  • 2nd monitor (required)
  • Mouse (highly preferred)
  • Keyboard (highly preferred)
  • Engage and serve as primary point of contact for inquiring students
  • Conduct phone and emailed-based communication with prospective students
  • Deliver program information and answer student questions
  • Maintain effective follow-up strategies
  • Report to the Director of Enrollment Counseling
Qualifications for enrollment advisor
  • Ability to quickly earn trust and build lasting relationships
  • Eagerness to learn the financial services industry and be mentored by a Senior Financial Advisor
  • Minimum of 3 to 5 years of successful full-time work experience in professional sales or leadership role
  • Active FINRA Series 6 or 7 license and Series 63 and 65, or 66 license(s)
  • Active state variable life and health license
  • Ability to set priorities for self, manage time, effort and activities contribute as an active team member
2

Enrollment Advisor Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of enrollment advisor. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for enrollment advisor
  • Participates in all phases of the development lifecycle and responsible for delivery of application technology solutions
  • Partners with IT delivery towers to develop detailed execution plans and manages overall scope, issues, and delivery
  • Interfaces with key information technology (IT) solution vendors
  • Establishes and maintains collaborative relationships with key business and technology partners
  • Provides overall strategic analysis and direction to senior management
  • Develop Program and Project level financial forecast and budget projections on a quarterly basis
  • Lead the coordination of the Program's Return on Investment (ROI) and track progress towards
  • Determine actual Program costs and explain variances to projections
  • Direct/Process prospective students, new student, and returning students through the admission process (Concurrent, New, Adult, Transfer, BT, Special, Coop, Upward Bound)
  • Build classes, collect enrollment, register students and make CWID’s for cooperative alliance, Upward Bound, Women in Recovery, and other special students and programs
Qualifications for enrollment advisor
  • At least one year of experience in a client-oriented sales / service environment
  • Can work independently, part of a team, and meet deadlines
  • Relationship building skills that will inspire your students to refer their friends and family to attend here at the University as well
  • Previous school admissions/registration/records experience a plus
  • Prior school admissions/registration/records experience a plus
  • Prior phone customer service experience a plus
3

Enrollment Advisor Job Description

Job Description Example
Our company is looking for an enrollment advisor. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for enrollment advisor
  • Serves as the primary point of contact to prospective CCJ fully online students and guide prospective CCJ fully online students through each stage of the admissions process
  • Effectively and efficiently executes a lead cultivation strategy designed to engage prospective students in ongoing communication opportunities via phone, email, texting software, online conferencing and other technologies, face-to-face
  • Manages all leads and prospective student inquiries about the CCJ fully online undergraduate program, while maintaining a high level of customer service in all interactions with prospective students
  • Uses a consultative and relationship-building process to best understand motivations, needs, and academic interests of prospective students to determine whether CCJ’s fully online undergraduate degree would be a good fit and, if so, makes a compelling recommendation for application
  • Facilitates the transition of matriculated new students to the ongoing academic advising and student support services provided by the program’s fully online Academic Advisor
  • Utilizes database tools to efficiently track each interaction and the progress of all program leads, consistently following departmental lead management guidelines for contact and follow-up on all leads
  • Works in collaboration with a team to develop and implement digital and traditional recruitment strategies designed to primarily promote CCJ’s fully online undergraduate degree pathway
  • Provide information to technical college applicants and enrolled students concerning admissions, records, academic advisement, state and federal financial aid assistance
  • Advise, assist, and provide a variety of technical duties related to admissions, records, athletics, veterans, and financial aid
  • Serve as the initial source of information and assistance to the public
Qualifications for enrollment advisor
  • Sales experience (in an outbound calling environment preferred)
  • Update data base system to reflect current/upcoming term information (email templates, enrollment periods, filters)
  • Experience as an Enrollment Advisor a plus
  • Knowledge of online student information systems a plus
  • May lead or contribute in a significant way in aspects of an initiative or project
  • Minimum of 3 years’ work experience in admissions, sales, recruiting, counseling, or related field required
4

Enrollment Advisor Job Description

Job Description Example
Our growing company is looking for an enrollment advisor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for enrollment advisor
  • Compile, record, input, post, update, verify, monitor and retrieve student data, including grades
  • Review and document student eligibility for admission, degrees, certificates, transfer, and financial assistance or awards
  • Collect payment for student fees, tuition, and other charges
  • May receive billing approval for student veterans and other student billing and prepare invoices
  • Establish and maintain student files using a variety of technology systems and software
  • Generate, verify and monitor computer reports to ensure accuracy and compliance with established requirements
  • Update and maintain a variety of manual and electronic forms and information, including posting information to district and/or college websites
  • Confer with and provide information to counselors, administrators and faculty regarding a variety of student information and records
  • Train and assign work to student workers
  • Receive, open, sort, and distribute incoming mail and related forms
Qualifications for enrollment advisor
  • Minimum of 1 year work experience in event planning and presentation skills required
  • Experience using Datatel database preferred
  • Effective knowledge/utilization of technology to support students, create reports, and track student progress required
  • Thorough knowledge of campus resources, occupational/career trends, college policies, and academic programs required
  • Ability to work a flexible schedule to include evenings/weekends and valid driver’s license or reliable means of transportation at a moment’s notice required
  • Prepare & help clients to complete contracts & related product materials during the enrollment process
5

Enrollment Advisor Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of enrollment advisor. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for enrollment advisor
  • Required travel 5 -10% of the time to meet with Clients
  • Direct – None, may lead or significantly contribute on defined projects or initiatives of a fixed duration or nature
  • Assisting the Director of Enrollment with the definition, and implementation of a go-to-market strategy to recruit internationally-minded, high quality students for our Master Degree programs from Europe
  • Provides customer service oriented, student centered guidance and counsel based on individual circumstances, preferences, and in compliance with all associated policies, rules and regulations
  • Researches, develops and implements practices and activities that enhance student centered guidance and counsel
  • Academic advising and counseling may include more complex situations such as development of retention initiatives for students struggling academically or on academic probation
  • Oversees academic and administrative support to all MSHE students
  • Increase the number of qualified enrolled students a) by aggressively communicating with and servicing a dynamic population of prospects, applicants and admitted students
  • Identify, contact, and maintain relationships with prospective students
  • Coordinate yield efforts including welcome materials and events, webinars, events with faculty and/or student/alumni presenters, admitted students day, assist with orientation, and perform other related outreach efforts
Qualifications for enrollment advisor
  • Educate potential clients on product features
  • Participate in firm or client sponsored events & deliver on-site education of the client's employer sponsored plan
  • Partner with a Financial Advisor within assigned territory when client requires planning advice on investments outside employer sponsored plan or to consolidate assets."
  • Strong analytical and critical thinking skills, be driven and self-motivated
  • Excellent customer service skills, superior verbal and written communication skills
  • Experience working with undergraduate students in a college/university setting

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