Benefits Admin Job Description

Benefits Admin Job Description

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Benefits admin provides technical guidance to Benefits staff regarding benefit plans (life, AD&D, health, STD, LTD), and leave policies.

Benefits Admin Duties & Responsibilities

To write an effective benefits admin job description, begin by listing detailed duties, responsibilities and expectations. We have included benefits admin job description templates that you can modify and use.

Sample responsibilities for this position include:

Processes and coordinates H&W and plan benefits (from end-to-end) pertaining to a death including death events, death enrollments and life insurance benefits
Administers life insurance claims for up to five Carriers
Provide drafts of basic explanatory literature for the schemes, , announcements and booklets, or commenting on drafts produced by others
Responding to calls and emails from our employee community pertaining to health and welfare plans, payroll
Able to work in a fast paced environment with multiple offices
Provides administrative support in specialized functions of Benefits administration
Ensure adherence to budget guidelines managing and/or developing necessary Statements of Work (SOWs), Contracts, Purchase Orders (POs)
Handles in bound calls from beneficiaries and survivors
Support projects process improvements
Accurately performs complex and non-complex pension projections and final retirement calculations

Benefits Admin Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Benefits Admin

List any licenses or certifications required by the position: ISTQB, SHRM, PMP, CP, PHR, CEBS, SCP, SPHR, CPP

Education for Benefits Admin

Typically a job would require a certain level of education.

Employers hiring for the benefits admin job most commonly would prefer for their future employee to have a relevant degree such as Collage and High School Degree in Associates, Education, Human Resources, Business, Health, Administration, Accounting, Management, Communication, Supervision

Skills for Benefits Admin

Desired skills for benefits admin include:

Customer service principles
AD&D
COBRA process
Cost of associated premiums
Dental
LTD enrollments and changes
Life insurance
Prescription plan
Pension Benefits and 401K benefits
Health Benefits

Desired experience for benefits admin includes:

Preferred to have MS Office skills intermediate, Word, Excel, Outlook, and Citrix, with Intra-database (internal database)
Must be able to manage all the tasks associated with a individual caseload of 150-200 cases on a daily basis
MS Excel, MS Word, Internet, MS Office Suite, General Computer skills required, ten key, Citrix experience highly preferred – intermediate
Preferred to have MS Excel, MS Word intermediate skill
H&W and Benefits knowledge
Responsible for troubleshooting, interpreting and correcting system generated error messages in DB7 Participant database

Benefits Admin Examples

1

Benefits Admin Job Description

Job Description Example
Our growing company is looking to fill the role of benefits admin. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for benefits admin
  • Corrects participants’ data in the Participant Database
  • Setup executive retirement payments in the Participant Database
  • Confers with technical analyst and team members to resolve uncommon issues
  • As necessary, makes outbound calls to participants on complex research information
  • Assists the team in meeting contractual and non-contractual service agreements by completing assigned transactions
  • Experience with Chat Support any other special projects preferred
  • Maintaining HRIS updates and implementing all PCA changes for International including reporting line changes, salary increases, grade or title changes
  • Assist Payroll and HR team with Oracle reports for helping various managerial matters, for control and statistical purposes
  • Coordinates all activities related to benefit plan enrollments, status changes, and terminations
  • Research and responds to routine benefit issues arising from employees, HR, and third party vendors (includes brokers, insurance providers, regulatory agencies, etc)
Qualifications for benefits admin
  • Good working knowledge of Word, Excel, Access, Sharepoint is required
  • Performs and manages testing activities for global benefits administration system implementations and ongoing enhancements
  • Reviews and maintains all system generated correspondence and communications
  • Monitors open benefit items/cases to resolution
  • Liaisons with local brokers as needed
  • Assists with compliance and governance of all benefit plans and programs
2

Benefits Admin Job Description

Job Description Example
Our innovative and growing company is looking for a benefits admin. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for benefits admin
  • Ability to learn, interpret, and effectively communicate benefit plan provisions, policies, programs, and practices
  • Assists with administration of global recognition program and vendors
  • Assists with the administration of wellness programs and vendors
  • Student should be pursuing a degree in ACCOUNTING and should be knowledgeable about posting journal entries
  • Student must be able to work independently but ask questions whenever necessary
  • Maintaining privacy and confidentiality of sensitive information is absolutely essential
  • Student must work productively to complete work in the needed timeframe such as monthly deadlines for processing
  • Responsible for updating and maintaining data within existing US and Canadian benefits and savings plans
  • Monitor, analyze and prepare data reports for the HR Department and Operations
  • Provide general information and direction to support the HR Shared Service Model for North America
Qualifications for benefits admin
  • Ability to multi-task between employee, Manager, Comp and Payroll Analysts when needed
  • 2 year degree or 2 years insurance, accounting or customer service experience
  • Successfully complete a minimum of 6 credit hours per term during both the Fall and Winter terms (~Sept-Apr)
  • Assist with other HR Benefits department tasks as needed
  • Work with confidential and sensitive material
  • Post-secondary education in Human Resources, Business, Office Administration or equivalent combination of education & experience will be considered
3

Benefits Admin Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of benefits admin. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for benefits admin
  • Provides historical reference by developing and using filing and retrieval systems
  • Demonstrates the ability to organize his/her own work tasks to achieve expected results
  • Meets service level agreements and notifies appropriate team members on a timely basis if there will be a delay
  • The candidate in this role will be responsible for manual testing on various funds during different stages of implementation
  • Administer, maintain and reconcile the system (E*TRADE) used to administer company equity plans, which will include account terminations and updates and processing bi-annual ESPP” purchases, quarterly RSU releases and quarterly equity grants
  • Maintain global ESPP participation information (i.e., enrollment and withdrawals) and communicate changes to HR Business Partners (“HRBPs”), local payroll groups and employees
  • Prepare and coordinate bi-annual ESPP purchase transactions globally
  • Prepare quarterly equity grant schedule for review by HR
  • Prepare list of insiders for review and approval by the Legal department and ensure list is accurately updated in the equity database
  • Prepare standard and ad-hoc equity-related reports requested by the HR, Accounting, Finance and Tax departments
Qualifications for benefits admin
  • Sound analytical thinking, planning, prioritization, and execution skills to meet tight deadlines
  • Experience with HRIS systems (Oracle / JDE / Success Factors) is an asset
  • Self-confident with solid assertive skills
  • Preferred 1+ years’ experience in Call Center/Service Center environment
  • Call Center Management preferred (Performance management, risk assessment )
  • Minimum of 2 - 5 years of combined experience in payroll processing and benefit administration is required
4

Benefits Admin Job Description

Job Description Example
Our company is growing rapidly and is looking for a benefits admin. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for benefits admin
  • Provide assistance with departmental mailings, such as termination letters for former domestic and international employees, COBRA/HIPAA notices and other miscellaneous mailings
  • Provide ad hoc assistance with the review and/or preparation of reports and spreadsheets
  • Provide assistance with general filing and other projects
  • Ensure that payments to third parties are actioned appropriately Pensions, Childcare
  • Provide interpretations of all benefit plans and answer inquiries and/or complaints from members, supervisors, and benefit providers
  • Complete review of PEN forms to determine impacts on RSP vesting dates, COBRA qualifications and notifications, 401(k) vesting, Retirement plans, severance agreements and leaves
  • Maintain vested terms/retirement information
  • Responsible for death benefit distribution
  • Answers and screens calls for Physician(s) regarding patients, medical results, pharmacy prescriptions and refills in a professional manner
  • Assists Physician(s) in filling out credentialing applications, medical license requirements & current memberships
Qualifications for benefits admin
  • Must be proficient with MS Excel and MS Word and Outlook
  • Must possess a strong understanding of the HR function
  • Must have an established work history of maintaining a high level of confidentiality, accuracy, detail and organization
  • Experience with UltiPro and Kronos systems is highly preferred
  • Experience with ADP and/or Ceridian payroll systems is highly preferred
  • Experience in a multi-state, multi-location and/or unionized environment is highly preferred
5

Benefits Admin Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of benefits admin. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for benefits admin
  • Prepares PowerPoint presentations for meetings and forums
  • Process daily work including contributions and loan payments
  • Process participant distributions and loans, including preparing promissory notes
  • Assist in preparation of plan documents, binders, education booklets to new/take-over plans
  • Field participant and plan sponsor questions and ensure timeliness of response
  • Assist in preparation of plan sponsor and participant reports
  • Participate in meetings with plan sponsors/participants, as requested by EB administrators
  • Assist in identification and implementation of work flow and processing efficiencies
  • Mail client correspondence, as needed
  • Define, delegate and monitor the various employee engagement initiatives for the assigned shop viz
Qualifications for benefits admin
  • Demonstrated experience navigating Windows-based Human Resources information systems
  • Proficiency in Lotus Notes or MS Outlook, Microsoft Word, Excel and PowerPoint
  • Strong MS Excel (including vlookup, pivot tables) and MS Word (including mail merge) skills preferred
  • Discretion and ability to deal with highly confidential information
  • Detail-oriented, able to multitask, meet deadlines, and work on a team and independently
  • Minimum of 2 years of administrative, Human Resources and/or Benefits experience preferred

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