Analyst Collections Job Description

Analyst Collections Job Description

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Analyst collections provides ongoing support for ERP rollouts / updates, financial systems and deployment of financial systems to ensure that a global template is achieved.

Analyst Collections Duties & Responsibilities

To write an effective analyst collections job description, begin by listing detailed duties, responsibilities and expectations. We have included analyst collections job description templates that you can modify and use.

Sample responsibilities for this position include:

Participate in Global projects as and when required
Maintain Aging report on a weekly basis for KPI Metrics
Negotiate payment plans in order to minimise exposure to Bad Debt
Run Monthly & Weekly reports, ie Bad Debt, Revenue Recognition, Agings, Statements
Work closely with Sales organisation & Customer Service in order to keep fully informed on any issues relating to their customer
Process requests for credit limits based on recommendation per credit check
Research and account reconciliation for portfolio of accounts
Assist in acquisition activities related to AR as needed
Maintains credit history file on all accounts and maintains records to document collection efforts
Support Month End &amp

Analyst Collections Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Analyst Collections

List any licenses or certifications required by the position: CCE, PMP, NACM, CBA, CPA, DRA, CRCM, NCCO, ARS, WHT

Education for Analyst Collections

Typically a job would require a certain level of education.

Employers hiring for the analyst collections job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Accounting, Finance, Business, Economics, Education, Business/Administration, Communication, Associates, Technical, University Studies

Skills for Analyst Collections

Desired skills for analyst collections include:

Specific ERP systems is an advantage
Excel
Enterprise financial systems and Microsoft Office
PeopleSoft
Collections processes and systems is an asset
PowerPoint
Client matter is understood prior to beginning collection efforts
ERP systems
Financial planning software
HFM

Desired experience for analyst collections includes:

Collect and reconcile receivable balances for existing customer base, driving the balance through to resolution and ensuring that billing is accurate going forward
Initiate telephone contact and maintain proper follow up with assigned customer(s) and initiate timely escalation for Supervisor review when needed
Administer past due or default notices and work with department management to decide if account should be written off, taken to litigation or sent to collection agency
Maintain current collection notes at the contract, parent, or transaction level using t SunGard’s Get Paid AR software
Establish and maintain positive interactions with internal departments such as Leasing Operations, Legal, Site Acquisitions, Site Leasing Management, Engineering, Acquisition, Zoning and Permitting (AZP) and Redevelopment to resolve customer disputes in a timely manner
Provide timely and accurate AR reporting for contracts or invoice aging balances

Analyst Collections Examples

1

Analyst Collections Job Description

Job Description Example
Our innovative and growing company is hiring for an analyst collections. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for analyst collections
  • Collect overdue invoices from current and former customers
  • Take corrective actions based on customer’s or Sales rep’s communication by involving internal teams to validate the complaint and bring it to resolution
  • Log credit memo requests to correct the wrong invoices and assist by providing all the necessary documentation to prove the correction request
  • Work with departmental managers to eliminate root cause of payment for overdue invoices
  • Prepare collection reports
  • Follow through the commitments and deadlines, communicated by the management, by prioritizing the workload
  • Manage the personal and team’s targets to ensure collectability within the set quarterly and annually goals
  • Follow-up on accounts as needed with regards to all lines of business to ensure timely payments are received from associated pharmaceutical companies
  • Maintaining a strong business relationship with the pharmaceutical companies by being the primary contact and the voice of SCRI as it relates to the collection and payment of receivables
  • Contact Pharmaceutical companies to discuss payment of unpaid/open invoices
Qualifications for analyst collections
  • Good analytical, numerical, and research skills
  • Good negotiation and leadership skills
  • Reconcile SCRI financial study data with data provided by Pharmaceutical companies as needed
  • Review, interpret, and discuss contracts with clients to assist with resolving payment issues
  • Respond to requests for information from Corporate, Internal Audit and other internal management as requested by supervisor
  • Review medical procedure invoices versus contracts to determine eligibility for reimbursement of costs
2

Analyst Collections Job Description

Job Description Example
Our company is looking to fill the role of analyst collections. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for analyst collections
  • Negotiate short term resolutions on past due balances
  • Send out demand and default letters as needed
  • Work with customers to resolve any outstanding account issues
  • Provide management monthly reporting as it relates to aging receivables
  • Provide primary backup for Customer Service area
  • Responsible for applying company's credit and collection policies, practices and procedures to the assigned accounts
  • Responsible for managing assigned accounts
  • Track and resolve invoice discrepancies/disputes between Linear Sales/Linear CSR Group and the Agencies/Advertisers
  • Escalate accounts to management when resolution or clearance is delayed
  • Troubleshoots problems with malfunctioning software applications and determines corrective action through research and internal testing, supports quality reviews of system changes, implements revised application settings, and monitors post-implementation processing to ensure accuracy
Qualifications for analyst collections
  • Ability to work well under pressure and meet ever changing deadlines and stretching targets
  • Adaptable, able to learn new processes, concepts, and skills
  • Ability to professionally handle and resolve, exceptions and disputes
  • Ability to communicate effectively at all levels with both internal and external clients
  • Able to use own initiative with the ability to work as part of the team
  • ICM qualification would be beneficial
3

Analyst Collections Job Description

Job Description Example
Our innovative and growing company is looking for an analyst collections. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for analyst collections
  • Part of a team of collectors who are responsible for a portfolio of customers
  • Maintained a very good relation with the sales team the external customers
  • Assess credit risk and establish credit limits
  • Maintain accurate credit files and collection files
  • Contact with customers via telephone balanced use of e-mail
  • Assess accounts to determine if the company will be given a refund or deductions will be taken on future payments
  • Closely monitor accounts to ensure they are not exceeding their terms & determining when accounts need to be escalated to management
  • Respond to credit reference inquiries
  • Owns and resolves incoming customer inquiries regarding invoicing, contract management, license provisioning, account cancellations and reductions
  • Diffuses and resolves escalated internal and external customer situations
Qualifications for analyst collections
  • Collections experience preferably in a clinical trial research or healthcare-related environment
  • Experience working in a Collections / Credit Control environment
  • At least 3 years of collections experience preferred, including accounting and financial analysis and knowledge of policies, procedures, and credit and collections laws and regulations for collecting delinquent accounts and/or receivables
  • A general knowledge, understanding of and proficiency with commercial collections as normally obtained through 1-3 years in a commercial collections environment
  • Strong written and verbal communications skills a must, ability to make quick informed decisions
  • 3+ years of experience in a Collections/AR role
4

Analyst Collections Job Description

Job Description Example
Our company is hiring for an analyst collections. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for analyst collections
  • Prepare comparative Aging Summaries
  • Ensure the customers pay within agreed credit terms
  • Responsible for timely and effective internal communication with A/R Invoice Process Department and Terminal management related to issue resolutions
  • Maintain records of all collection efforts
  • Monitor progress toward desired result based on business process plan
  • Maintain records, logs, information, reports, and data appropriate to business process
  • Prepare receivable reports
  • Communicate with Manager on present activities, issues and collection efforts
  • Coordinate various departments when needed for dispute resolution
  • Visit customers to resolve billing disputes and/or promote good customer relations as needed
Qualifications for analyst collections
  • Demonstrate collections expertise required to support one geography in one business unit
  • 5 years + Collections experience in a medium to large business
  • Able to manage multiple work assignments at the same time in an efficient and effective manner
  • Contributes to collection and organization success by welcoming related, different, and new requests
  • Complies with federal, state, and local collection legal requirements by studying existing and new legislation
  • Junior Accountant skills
5

Analyst Collections Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of analyst collections. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for analyst collections
  • Creation and verification of supporting documentation of the invoice for both internal and customer needs
  • Assist with other sections monthly billing cycle if needed
  • Engage with stakeholders for continuous improvements to billing process
  • Assist with the analysis of billing process, evaluate and recommend improvement actions
  • Initiate contact with consumer's via telephone, mail, and/or email to attempt collection of outstanding balances, assuring professional and positive experience toward resolution
  • Promptly respond to customer inquiries and requests
  • Communicate the numbers to be collected to management and others within the Company
  • Meet or exceed daily, weekly and monthly performance objectives
  • Escalate accounts for resolution when warranted
  • Partner with the commercial team, customer service and cash application functions to maintain current aging of customer receivable balances
Qualifications for analyst collections
  • 1 to 3 years experience in Collections/ Accounts Receivables
  • Seek for constant improvement in decision modelling tools, practices and solutions
  • High level ability to interpret complex performance data
  • Significant experience as an Collections Strategy Analyst or similar
  • Extract the appropriate data & preparation of weekly/monthly KPIs for collections function
  • Provide the weekly/monthly analysis of all the Champion/Challenger test outcomes that are performed in any of the IPFD markets

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