Support / Senior Engineer Cover Letter

Please consider me for the support / senior engineer opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for support for HP Enterprise Servers, Windows 2008 and 2012 Server, HP Enterprise Virtual Array, Brocade fiber switches, HP Enterprise Data Protector backup software, and Tidal Software Horizon Sap integration.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Multitier java web applications
• Java Open Source technologies Spring Framework, JDBC
• Experience with Apache / Tomcat server environment
• Monitoring tools such as Zabbix, Oracle Enterprise Management Tool, NetApp Console
• Read log files to identify problems / issues
• Check memory foot prints
• Can identify long running processes on Oracle Db, run sql commands to extract meaningful information
• Stop/start servers on tomcat, stop / start SOA services

I am excited to be applying for the position of support / senior engineer. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for level 2 support, troubleshooting and recovery on hardware issues for Dell global backup and recovery system.

Please consider my experience and qualifications for this position:

• Very good understanding of one functional customer related area
• Hands on Experience with configuring ERP system with Ariba Procurement Content
• Troubleshooting abilities consisting of Windows 7, operating systems, MS Office, network infrastructure, network configuration, and PC hardware Network knowledge and connectivity troubleshooting experience (TCP/IP, DHCP, and DNS)
• Familiarity with of HTML5, CSS3, JQuery
• WCF, REST experience
• Hibernate or Entity Framework, SQL
• Participation in the complete life-cycle of an enterprise-wide, web-based application software development
• Understanding and review of MQ messaging

I submit this application to express my sincere interest in the support / senior engineer position.

In my previous role, I was responsible for leadership to the organization on software architecture from the systems layers up to the application layer.

Please consider my qualifications and experience:

• Ensure the application uptime by following basic application housekeeping activities
• Debug the issues that are raised and provide the first level analysis
• Under the application and assist clients with queries and information
• Experience in support desirable
• Technically skilled for (SQL/UNIX/Java) to work independently or with minimum supervision
• Customer centric approach/outlook
• Good written and verbal Japanese communication skills
• Implement and support Production Changes

I submit this application to express my sincere interest in the support / senior engineer position.

Previously, I was responsible for system administration of the Windows operating system and Windows based application software in support of Application and Security teams in accordance with YUM! Policies and goals.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere
• Capable of working in a team/ team player
• Customer and service focused, with determination to meet their needs
• Investigating customer issues and developing patches on the Smallworld platform and associated systems
• Work India (IST) time zone hours, to support the Asia Pacific region
• Experience with the Smallworld product suite, Java, JSF, Websphere, .Net and Oracle preferable
• Understanding of Microsoft Configuration Manger, knowledge of application deployment, patch management operating system deployment and client and server maintenance
• Experience with enterprise security product, such as anti-virus, SSO, data-loss prevention and encryption software

Please consider me for the support / senior engineer opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for production administration and support for enterprise software systems and platforms, escalating to appropriate resources as necessary.

Please consider my qualifications and experience:

• Experience in SQL queries writing
• Familiarity with Relational Data Bases (MS SQL) and Objects Data Bases (files)
• At least basic knowledge of Incident Management, SLA/OLA
• API usage experience
• Intermediate and higher level of English (B1+), as communication with clients will take place via Jira tickets internal team communication with Polish engineers - the team is distributed between Kyiv and Gdansk
• Intermediate knowledge with Linux
• Experience in troubleshooting on production environments
• Java Spring - Core