Support Engineer Senior Cover Letter

I would like to submit my application for the support engineer senior opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for cybersecurity support, including development and technical review of Systems Security Plans (SSP), cybersecurity strategy, cybersecurity test strategy, and other SSE documents.

Please consider my qualifications and experience:

• Archive process
• Deploy war/jar files
• At ease with SVN
• Optional) ITIL Foundation Certified
• Knowledge of Java Core
• Knowledge of Java Spring Core
• Experience in Apache CXF
• Experience in SOAP/Restful Services development

I submit this application to express my sincere interest in the support engineer senior position.

In the previous role, I was responsible for cybersecurity (CS) support for Information Systems (IS) accreditation and compliance with DoD and Navy guidelines.

Please consider my experience and qualifications for this position:

• Working knowledge of ticket management system and asset tracking tools
• Comfortable with the team environment and asking for help when needed
• Highly motivated with a keen attention to detail
• Willingness to learn iProcurement extensively and the capabilities of Oracle
• Good judgment, with tact and diplomacy at all times
• Bonuses such as lunch meal card, pension plan, eco vouchers and more
• Hardware Certifications
• Experience with Desktop/Laptop/Peripheral hardware

Please consider me for the support engineer senior opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for on-site technical and operational support in the design, development, installation and maintenance of complex material handling systems and products.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Analyze server side component logs to ascertain the issue
• Knowledge/Interest of Financial Markets
• Of how to interpret customer business problem
• Of the following roles – Topic Lead, De-escalation Lead, Support Advocate, and
• Excellent understanding of security technologies (CheckPoint & Netscreen Firewalls, Bluecoat & NetApp Caches/Proxies - TrendMicro Antivirus, WebWasher & Symantec URL Filtering - Apolon & Cisco Managed Switches, Cisco & Juniper IDSs & IDPs)
• Very good understanding of IT security solutions (Managed Firewalls, Managed Proxies, Managed Antivirus, Managed Employee, Authentication, Managed Secure Mobile Access, Managed Switches, Managed IDSs & IDPs and Unified Threat Management)
• At least 4 certification from CCSE, JNCIS-FW, JNCIA-IDP, BCCPP, FCNSP, MCSE, CCSP, SCSA and/or UCSA are highly recommended
• At least 1 certification from CEH, CISSP, GCIH, CISM, CISA

I would like to submit my application for the support engineer senior opening. Please accept this letter and the attached resume.

Previously, I was responsible for technical knowledge in the design, development, implementation/installation, maintenance, and support of various enterprise custom and vendor information systems.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Knowledge of ITIL concepts, ITIL Foundation Certification
• Highly motivated and goal oriented with strong focus on providing a superior customer service
• Experience with troubleshooting software and hardware issues
• Cherwell experience is preferred
• Good communication and presentation skills, fluent in English
• Experience in SIMD instruction chip algorithm optimization, like Neon/AVX/SSE
• Experience in any of image/CV/Video processing algorithm
• Best familiar with Assembly set on any of SIMD chipset

In response to your job posting for support engineer senior, I am including this letter and my resume for your review.

In the previous role, I was responsible for technical assistance with the design, installation, operation, service and maintenance of a variety of multi-user information security systems.

Please consider my qualifications and experience:

• SOAP/Restful Services development
• Proficiency in Java core
• XML (DTD, Schema) experience
• SAX (Simple API for XML)
• Spring framework/JPA
• Experience in code management tools (CVS and Git), integrated development environments
• Excellent knowledge of MS SSAS (OLAP and Tabular cubes)
• Experience in ETL & Data Warehouse design