Application Support, Senior Cover Letter

Please consider me for the application support, senior opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for expertise in network and server administration functions across Windows, Solaris and Linux platforms.

Please consider my experience and qualifications for this position:

• Preparing relevant technical bulletins and contributing solutions to the corporation
• Developing and maintaining Global Customer Support Standard Operating Procedures (SOPs) and quality system documentation
• Customer focused, with a pro-active and responsive approach
• Able to travel to customers’ locations to provide occasional on-site support
• Excellent telephone and e-mail etiquette is essential
• Experience in computer integration including troubleshooting inter-device communications and network troubleshooting
• SQL Server Database Table navigation and executing basic queries
• Healthcare system integration, including HL7 and EDI interface knowledge

Please consider me for the application support, senior opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for ongoing operating system and application security on Windows, Mac, or Linux servers.

Please consider my qualifications and experience:

• Familiar with environment monitoring and troubleshooting tools
• Proficient in Linux/Unix command line
• Can work both independently and as a member of collaborative teams
• Excellence knowledge and experience in IBM Cognos TM1 Unix command, SQL, DBMS
• Experience in Unix based systems (Linux, HP-UX)
• Software experience preferred – tNavigator, Intersect, PetroVR, 3ESI suite
• Experience in technical support, software maintenance or development
• Cobol programming on mainframe TSO, JCL, REXX/390

I submit this application to express my sincere interest in the application support, senior position.

In my previous role, I was responsible for guidance and implementation support to both the technical and business application teams on systems interfacing with integration platforms.

Please consider my experience and qualifications for this position:

• Windows Server experience and general knowledge of basic server troubleshooting
• Applies working knowledge of network / integration concepts within the development lifecycle
• Knowledge of systems, test and integration analysis
• IIS & Microsoft Message Queueing troubleshooting experience preferred
• University education – IT background
• Knowledge of Unix /Linux based systems (HP-UX/Red Hat or others)
• Oracle, WebMethods
• Fluent with English both written and spoken

Please consider me for the application support, senior opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for hands on technical support to office based and remote workers, supporting a user base on Linux, Windows and Mac platforms.

My experience is an excellent fit for the list of requirements in this job:

• High school education – IT background
• Advanced administration of UNIX/Linux (knowledge of Windows is an advantage)
• Strong SQL scripting (Oracle DB)
• Understanding of Oracle/Informix
• HP-UX/Linux platform experience/Informix/Oracle/SQL
• Provide 24x7 support to countries and able to work during weekends/public holidays
• Have a basic understanding of scripting languages like Bash, Shell or Perl
• Experience supporting & using web applications

Please consider me for the application support, senior opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for advanced system administration, operational support and problem resolution for a complex Linux computing environment, including both virtualized and physical servers.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Assist in determining long-term requirements of application operations and administration
• Receive complex tickets that Help Desk Support and Technical Support Analyst cannot resolve remotely
• Previous experience in application support
• Hands-on experience with Linux operating systems
• Hands-on experience with Oracle RDBMS, proficiency in PL-SQL
• Hands-on experience with application support based on JAVA EE (JBOSS or WebLogic)
• Knowledge of any common scripting languages BASH, Perl, Python, etc
• Experience in 24/7 on call support