Senior Application Support Analyst Cover Letter

I submit this application to express my sincere interest in the senior application support analyst position.

Previously, I was responsible for input and co-ordinates with Infrastructure groups to create new or modify existing environments (servers, load-balancers, firewalls, capacities, databases, etc.) in accordance with enterprise standards.

My experience is an excellent fit for the list of requirements in this job:

• Proactively identify and recommend improvements to group processes and technology solutions, implementing improvements that are approved by group leadership
• ITIL knowledge would be beneficial
• Executes day-to-day project related tasks
• Performs software & server administrative tasks
• Performs monitoring & control of JP environments
• Manages the lifecycle environments for EMS applications & assists in production environment management
• Ensures production application data is backed-up
• Participates in status calls

I would like to submit my application for the senior application support analyst opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for direct assistance to users in using and interpreting the PMS and application software tools and products.

My experience is an excellent fit for the list of requirements in this job:

• Knowledge of Windows servers OS
• Previous software development knowledge
• Experience supporting ancillary applications ex
• Technical understanding of servers, reboots and systems highly preferred
• Good understanding of ITIL methodology (ITIL certifications preferred) with proven operational experience in previous roles
• Exposure to industry standard ITSM tools (ServiceNow strongly preferred)
• Core working knowledge of the FS PMS, GuestWare, ScerIS and Elavon systems
• Core working knowledge of FOSSE PMS

Please consider me for the senior application support analyst opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for level 1 and additional problem determination and support for specific Client supported applications using documented procedures and available tools.

Please consider my qualifications and experience:

• Comply with and ensure compliance to established release readiness and change control
• Basic knowledge of functional testing for an application
• Good understanding of IIS 6, 7, and 7.5
• Good level understanding of AD and security
• Good level of understanding of DHCP, DNS, WINS, server and network load balancing
• Good understanding of application management and operational support on Microsoft platforms, with a specific focus on line of business applications utilizing the .NET platform
• Understanding of application performance troubleshooting and tuning
• Basic understanding of the fundamentals of financial markets, in particular share ownership covering Issuer & Capital markets

In response to your job posting for senior application support analyst, I am including this letter and my resume for your review.

Previously, I was responsible for leadership to staff around BI Tools and Relational Databases.

Please consider my experience and qualifications for this position:

• Experience with Unit and Regression test tools/procedures
• Salesforce, Apex
• Java understanding of Core Java and J2ee web architecture, Should have knowledge about logs, exceptions, war file
• Performance tuning / Information security
• Net technology
• A+, Network+, MCTS (Windows Client), and or MCP certification preferred
• Ensure key applications are delivered to, or in excess of SLAs
• Work closely and collaboratively with Third Parties to manage project portfolios through SDLC

I would like to submit my application for the senior application support analyst opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for training and guidance to external stakeholders on models, assumptions and different tools and techniques available to interact with the models.

Please consider my experience and qualifications for this position:

• Demonstrated experience in diagnosing, evaluating and developing corrective actions for problems in the Business Office and Revenue cycle operations
• Detailed knowledge of revenue cycle technology, reimbursement methods, data streams, auditing principles and process improvement
• Hands-on configuration skills
• Use of a standard ERP implementation methodology
• Coach others to use a formal application development methodology
• Maintain and support software and batch processes, within an Application Support team
• Ensure applications meet business and best practice requirements
• Analyse systems and data to investigate and resolve reported system and data issues