Application Support Analyst Cover Letter

Please consider me for the application support analyst opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for expertise on systems technologies and scripting languages.

Please consider my experience and qualifications for this position:

• Exposure to source code repository and versioning software tool
• Exposure to SQL Server Integration Services and/or Analysis Services
• Operational skills under high pressure environment – criticality/priority management
• Knowledge of FO and BO environment and securities business
• Strong technical skills around Unix and SQL
• English and Japanese at the business level, speaking and writings
• Building consensus to reach decision
• Client-focussed – effective and regular feedbacks to the end users

Please consider me for the application support analyst opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for technical leadership in matters of architecture, design & integration across Fund Services & Global Marketing Systems applications.

Please consider my qualifications and experience:

• Excellent skills in both written and verbal communication strong organizational skills
• Strong knowledge of IBM Power Systems (Otherwise known as AS400) preferred
• Staff development, promotes knowledge sharing and learning
• Cooperative promotes collaborating within and across teams
• Review and analyze data and information for infrastructure systems, process improvement, performance, to provide insights, conclusions and actionable recommendations
• Produce reports and analyses
• Continue to build knowledge and expertise of products, services or technologies, content and methodologies offered by business area
• Document processes and procedures for infrastructure systems, ensuring consistency with policies, compliance regulations and control requirements

In response to your job posting for application support analyst, I am including this letter and my resume for your review.

In the previous role, I was responsible for guidance, assistance, coordination and follow-up on user questions, and resolves complex problems or malfunctions of all systems applications and software.

Please consider my qualifications and experience:

• Excellence in collaborating with other teams
• SQL development / programming experience
• Microsoft SQL Server platform experience, including SSRS, SSIS, and SSAS
• Batch Scheduling Tools / Job Automation experience
• Understanding of ITIL based change management processes
• Experience in Business Transaction Monitoring, End User Monitoring, Synthetic Monitoring, DB monitoring
• Experience with AppDynamics, JMeter, Jenkins
• Collection and Reporting of Performance Metrics

I am excited to be applying for the position of application support analyst. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for 24x7 support of some systems on rotating schedule (examples of systems this role may support include: Infor Enterprise Asset Management (EAM), LiveLink Enterprise Content Management (ECM), OpenText Collaboration Server, SharePoint Team Sites, Trackwise Quality Management System (QMS), Planview Project and Portfolio Management (PPM), Qlik Sense Dashboards, Library Management Systems, Knowledge Management Systems, Documentum, and home-grown Java based applications).

My experience is an excellent fit for the list of requirements in this job:

• Performs routine IT Operations responsibilities and analyses, expanding depth and breadth of expertise
• Previous experience in a CPA firm working with major tax, audit, or other accounting applications preferred
• Applied SQL proficiency
• Expertise with MS Office tools including Excel, Word, Visio, and PowerPoint
• Collaborate with business line partners to build and review detailed requirements
• Experience designing and supporting Microsoft Access applications
• Proficient building and supporting SharePoint sites
• Experience in continuous delivery and continuous integration

I would like to submit my application for the application support analyst opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for excellent Customer Service Management, while maintaining an understanding of the systems and applications and display a commitment to providing excellent service to internal and external customers.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Experience with Web-base applications, SOA (Services Oriented Architectures) and Web application servers ( BEA Weblogic, Websphere)
• Experience with process documentation and process documentation tools (such as Visio)
• Programming language such as C, C++, Visual Basic or Java
• Employ effective communication within the team communication with internal and external customers, management, and other Information Systems personnel
• Experience of Windows platforms
• Understanding of SQL Server or Oracle database management systems
• Client focused and support orientated
• Confident with Linux/Unix and the using the CLI