Application Production Support Cover Letter

I submit this application to express my sincere interest in the application production support position.

In my previous role, I was responsible for feedback on changes to and maintain Freddie Mac system integration specifications, data standards, forms, design documents, and test cases as required.

Please consider my experience and qualifications for this position:

• Working knowledge of Secure FTP (SFTP), SSH, and MFT file transfer protocols
• Data Structure knowledge on Cube and Relational Databases
• Mortgage industry expertise – underwriting, finance
• Hadoop design and development
• Big Data leadership and mentoring skills
• Building and leading DevOps structured organizations
• Mainframe to Big Data application migration / transformation
• Product PLM management and oversight

I would like to submit my application for the application production support opening. Please accept this letter and the attached resume.

Previously, I was responsible for input to improve business processes; develop and present initial design ideas and associated tools, test functionality to ensure objectives are achieved; maintain existing and completed applications as necessary.

Please consider my experience and qualifications for this position:

• Good technical knowledge around these products
• Basic to intermediate knowledge in a scripting language such as Unix, Perl or Python
• Provide subject matter expertise with the product
• Work closely with the development team and stakeholders
• SAS support experience
• UNIX command line and UNIX scripting experience
• Window O/S support experience
• Remedy, ServiceNow or other ticketing system

I would like to submit my application for the application production support opening. Please accept this letter and the attached resume.

Previously, I was responsible for lead responsibility to develop and test software systems or applications for software enhancements and new products.

Please consider my experience and qualifications for this position:

• Exposure to New Relic
• Orderliness of presentation
• Knowledge and experience UNIX /Linux
• Knowledge of BIG DATA (Hadoop framework)
• Knowledge of Autosys scheduling software
• Knowledge of Feedhub Tumbleweed software
• Knowledge of TIBCO Spotfire , Tableau
• Programming Skills (Shell scripting, Perl, Java)

I am excited to be applying for the position of application production support. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for incident Management support and when needed lead the Incident Management process to ensure timely escalation and communication of issues.

My experience is an excellent fit for the list of requirements in this job:

• Database technology (Oracle, DB2, MS SQL, MySQL)
• Knowledge/proficiency in JBoss and/or Pega Systems is preferred
• Experience with UNIX scripting (Shell scripting, Perl or Java related scripting)
• Experience in Credit Card Support Operations strongly preferred
• Hands on with Unix and Shell scripting
• Hands on with Database (Oracle and SQL Server)
• Experience with monitoring tools like ITRS Geneous
• Experience with Scheduling tools like Autosys or Control M

I submit this application to express my sincere interest in the application production support position.

In the previous role, I was responsible for direction and oversight to project teams to design, develop, deploy and sustain solutions that meet applicable business requirements.

Please consider my qualifications and experience:

• Autosys or other job scheduling tools
• Reporting Tools (Business Objects, Excel, Tableu)
• ITIL Foundation and or intermediate certifications
• Knowledge of Java will be an asset
• Infrastructure/security technologies like VMWare, WebSphere, Tomcat, firewalls, encryption, IBM MQ Series will be an asset
• Knowledge of IT systems and support procedures including desktop PC’s, Printers, LAN/RF networks
• Knowledge of server and network infrastructures systems
• Knowledge of IT Security principles, practices and procedures