Senior Support Engineer Cover Letter

I submit this application to express my sincere interest in the senior support engineer position.

In the previous role, I was responsible for unix administration (Solaris / Linux) for mission-critical Oracle engineered systems.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Front-end development experience React.js/Node.js/Angular.js
• Experience with data hosting services Azure/AWS
• Fair and transparent reporting level
• Readiness to operating across multiple global locations with accommodate various cultures and practices
• Debugging (Java/networklevel/Javascript)
• Support and delivery mindset, which can understand the demands and deadlines encountered by large business critical systems
• Technical expertise in several of the following technologies
• Database development including Oracle PL/SQL and SQL Developer, stored procedures, views and triggers, Java DB coding

I would like to submit my application for the senior support engineer opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for routine L1 system administration on multiple server platforms (Windows, Unix/Linux, Solaris).

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Deep embedded system/OS knowledge and DSP/ARM architecture, be familiar with OS theory
• Strong understanding of Windows Operating Systems, understanding of Relational Databases administration and Voice and Data networking and storage
• Track record of self-motivation with a thirst for learning and understanding new technology
• Basic understanding of traditional TDM telephony system principles, back-office PBX traditional digital extensions and Cisco/Avaya VoIP solutions
• Solid technical or functional knowledge
• Proficiency in Java and SQL
• Good understanding of deployment and version control technologies and methodologies
• Good understanding of the Agile development methodology is preferred

In response to your job posting for senior support engineer, I am including this letter and my resume for your review.

Previously, I was responsible for on-site technical support for LINUX, SOLARIS, and Windows AEC equipment including evaluation of network compatibility and integration coordination and management.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Experience with bug/development tracking systems
• Understanding of concepts of software development cycle
• Follow and understand a defined ITIL/ITSM process, train other team members, and contribute in process improvement
• Strong ownership and personal responsibility
• Punctuality is very important as this is a Support function
• Firewall experience (Fortigate and PIX) is advantageous
• Provide technical support for issues raised by clients
• Provide level 1 and Level 2 technical analysis for issues reported in the applications/system

I would like to submit my application for the senior support engineer opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for 24/7/365 primary systems dba support of all Oracle rac & standalone databases and related systems on Solaris SPARC, Solaris x64, AIX and Linux.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Major hardware systems
• Operating System Linux and Windows
• Applicable Hitachi Vantara products
• Applications (Sharepoint, Exchange, SAP, Siebel)
• Conversant with written and spoken business and colloquial English
• Innovative nature and solution oriented to solve problems efficiently
• Knowledge in TCP/IP communication protocols
• Knowledge in Linux, MS Windows and VMS

I would like to submit my application for the senior support engineer opening. Please accept this letter and the attached resume.

Previously, I was responsible for leadership for operations support team of engineers and administrators (Linux, Windows, Network, and Oracle).

My experience is an excellent fit for the list of requirements in this job:

• Java software development experience would be beneficial
• Experience with DevOps tools would be beneficial (configuration management, CI/CD)
• IT experience with network design, installation, maintenance and troubleshooting
• Lab administration experience including setting up general networking services (user management, DHCP servers, etc) and usage of network monitoring tools (SNMP/Syslog tools)
• MySql, SQL ,Postgress
• Web Servers Tomcat and Apache
• Shell/Perl scripting Basic Minimum or Advanced (preferred)
• Bash or any other scripting language knowledge