Valet Attendant Resume Samples
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Valet Attendant Resume Samples
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LB
L Bauch
Ludwig
Bauch
2258 Liliana Parks
Philadelphia
PA
+1 (555) 417 1659
2258 Liliana Parks
Philadelphia
PA
Phone
p
+1 (555) 417 1659
Experience
Experience
Los Angeles, CA
Valet Attendant
Los Angeles, CA
Moore, Wiza and Towne
Los Angeles, CA
Valet Attendant
- Assist in maintaining cleanliness of all work sites
- To improve access and create a welcoming atmosphere for our customers and clients
- Complete any and all training and certifications as requested by a Manager or Supervisor, Hotel Manager, or Human Resources
- Develop and maintain positive working relationships with fellow team members and other departments
- Offer assistance to all guests and provide them with requested information and directions, escorting the guest whenever possible
- Successful or better performance against Performance Appraisal Standards
- Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to a Manager or Supervisor
San Francisco, CA
Franchised Valet Attendant
San Francisco, CA
White-Cummings
San Francisco, CA
Franchised Valet Attendant
- Foster teamwork
- Treat guest, associates, vendors and co-workers with professionalism and respect at all times
- Ensure compliance with JW brand standards as well as the Pearl standards and procedures
- Ensure Valet area is maintained to the highest level with attention to detail
- Maintain effective and open communication
- Interact positively with customers and take action to resolve issues to maintain high guest satisfaction
- Be a highly motivated and enthusiastic
present
Chicago, IL
Hotel Lead Valet Attendant
Chicago, IL
Bogan, Harris and Rowe
present
Chicago, IL
Hotel Lead Valet Attendant
present
- Assist in scheduling and hiring with Hotel Manager
- Performs all assigned tasks with enthusiasm, professionalism and exceeds our customer’s expectations
- Perform tasks outlined on daily checklist
- Assist guest promptly and courteously in valet check-in and checkout
- Make sure valet runners are opening doors for all guest, men and women
- Ensures that all valet tickets are date & time stamped
- Safely park the vehicle in the designated Valet parking spot/or directed by Valet team. Make sure the windows are rolled up; keys are in hand and lock the doors (do not put keys in pocket)
Education
Education
Bachelor’s Degree
Bachelor’s Degree
Kennesaw State University
Bachelor’s Degree
Skills
Skills
- Ability to produce and maintain an acceptable driving record and unrestricted drivers’ license
- Self-motivated with excellent organizational skills and attention to detail
- Ability to communicate professionally and effectively
- Able to drive a standard shift vehicle
- The Laundry Valet Attendant is an integral part of the Laundry & Valet Team. The Laundry Valet Attendant is responsible for the pressing and the dry cleaning of guest clothing, Employee Uniforms and other tasks related the department. We are looking for individuals who possess a high level of attention to detail and a strong work ethic. The ability to multitask and prioritize is also essential for this position
- Teamwork – ability to work collaboratively within the outlet for effective day to day operations
- Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment
- Knowledge of and compliance with department, property and company policies and procedures
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
- Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other cast members of the organization
11 Valet Attendant resume templates
Read our complete resume writing guides
1
Valet Attendant Resume Examples & Samples
- Parks and retrieves guest vehicles in a timely and safe manner
- Retrieving guest items from guest vehicles upon request
- Responsible for daily checklists (i.e. knowledge of current functions and elite recognition)
2
Overnight Valet Attendant Resume Examples & Samples
- Completes vehicle inspections of all guest vehicles upon arrival
- Assists doormen in times of need (i.e. assisting with bike / ski storage process)
- Responsible for guest key management
- Must be 21 years of age. -required
- Have a valid US driver’s license. -required
- Must be willing to purchase and wear slip resistant shoes within the first week of work. -required
- Must have a satisfactory MVR check. -required
- Must have guest service experience. -required
- Must be able to work outside in all weather conditions. -required
- Must be able to stand for long periods of time. -required
- Must be able to bend, crouch, crawl, climb and kneel. -required
- Must be able to work weekends, holidays and evenings when needed. -required
- Ability to communicate in Spanish or in other languages. -preferred
3
Valet Attendant Resume Examples & Samples
- Cleaning experience preferred
- Medical, dental, and vision insurance
- Complimentary stays at Four Seasons worldwide (subject to availability)
4
Lead Valet Attendant Resume Examples & Samples
- Trains and coaches other hourly team members and provides feedback to the supervisor regarding other team members’ performance
- Must be able to work flexible hours including evenings, weekends, and holidays
- Must maintain the strictest confidence of any and all confidential and propriatary information disclosed by an
- Ameristar entity or by a guest of Ameristar Casinos
- Previous valet parking experience
- Able to handle customer service issues on the spot
- Ability to train
- Able to drive a manual or standard shift transmission
- Able to sprint to/from customer vehicles and reception area
5
Valet Attendant Resume Examples & Samples
- Must maintain and follow all AAA four diamond standards for internal and external guests
- This is a uniformed position, which requires the team member be in compliance with uniformed appearance standards while on duty
- Must maintain the strictest confidence of any and all confidential and propriatary information disclosed by an Ameristar entity or by a guest of Ameristar Casinos
- Meet driver eligibility requirements
6
Valet Attendant Resume Examples & Samples
- Park and retrieve vehicles from parking lot for guests
- MUST BE ABLE TO DRIVE STICK SHIFT
- Ability to sprint to-and-from guest vehicles and the reception area
- Must possess a valid driver's license
- Excellent guest service skills
7
Valet Attendant Resume Examples & Samples
- Direct and control traffic flow in coat check
- Driving vehicles to and from valet check-in area and designated parking area
- Assist in arranging for guest transportation using taxis or other forms of transportation
- 18 years of age or above
- Must have a valid driver’s license and a Department of Motor Vehicles report with no careless motor vehicle accidents and no moving violations within the last three years
8
Valet Attendant Resume Examples & Samples
- Maintain the safety of every guest vehicle driven
- Assist in the efficient delivery of guest vehicles
- Assist in securing all guest keys
- Help to direct and control traffic flow
- Provide superior customer service
- Assist in arranging for guest transportationusing taxis or other forms of transportation
- Assist guests needing wheelchair transportation
- Work in the coat checkroom, storing and retrieving guest’s coats and personal items
- Assist in maintaining cleanliness of all work sites
- Assist in all dispatch duties in a timely and efficient manner
- Prior guest service skills
- Willing to obtain Class E (Chauffer’s license) within 90 days of employment
- Basic computer/math skills
9
Valet Attendant Resume Examples & Samples
- Maintain knowledge of
- Drive all vehicle types
- Provide legible communication and direction
- Use a beeper/radio
- Focus on guests’ needs
- Prioritize, organize and make good judgments
- Work in variable weather conditions
- Maintain confidentiality of guest information and pertinent hotel data
- Perform assignments with minimal supervision
10
Franchised Valet Attendant Resume Examples & Samples
- Foster the Pearl culture
- Passion and commitment to the department at an ownership level
- Ensure compliance with JW brand standards as well as the Pearl standards and procedures
- Ensure Valet area is maintained to the highest level with attention to detail
- Be a highly motivated and enthusiastic
- Deliver the best product at the highest standards
- Must be able to conduct daily business with integrity and be ethical at all times
- Ensure knowledge of hotel services, features and amenities
- Follow key control guidelines with guest’s vehicle keys
- Accommodate all guest requests in an accurate and efficient manner
- Care properly for guest’s vehicles while driving and parking
- Park guest vehicles and retrieve valet parked guest vehicles in a timely and courteous manner
- Utilize claim tickets to ensure appropriate deliver of vehicle
- Must be able to stand the entire shift and ensure timely retrieving/parking of guest’s vehicles
- Must be able to stand and walk and continuously perform duties
- Perform other tasks that are deemed necessary to the success of Pearl, the hotel and the associates Must posess a valid Driver License and practice safe driving, following all laws
11
Valet Attendant Resume Examples & Samples
- Review Keia La on a daily basis. Be aware of events and happenings around the hotel for the day/ week
- Review VIP and Fairmont Gold arrivals lists to ensure that needs of our special guests are executed
- Assist in the arrival and departure experience of each guest by loading and unloading guest luggage, while sharing your aloha with genuine concern for the guest and anticipating their needs
- Learn guests names and use them during conversations
- Upon Departure: “Thank you for staying at The Fairmont Orchid with us. Please visit us anytime and we hope to welcome you back soon!”
- Offer the kukui nut lei to all arriving guests
- Open all car doors
- Offer all guests to valet park their vehicle
- Review self-parking procedures, if guests inquire
- Park and retrieve guest vehicles in a safe and responsible manner
- Be aware of hotel services and amenities, while conveying this information to guests
- Be knowledgeable about hotel services and amenities highlighting what the Hotel has to offer during guest orientation/ room escorts on property
- Be knowledgeable about the amenities in the area and “Sell the destination to our guests”
- Keep conversations to a professional and work related nature in public areas
- Be posted up accordingly throughout the porte cochere and poised to meet the guests
- Assist in all guest services areas as deemed necessary by management
- Complete all tasks assigned by supervisor an/or management
- Maintain a clean and orderly storage areas in all areas of guest services including: bell captain storeroom, golf club storage room, bamboo storage, and alcove
- Ensure that all equipment/tools of the department are in good working order and to the standard set by Fairmont Hotels & Resorts
- Be empowered to resolve guest incidents and bring them to the attention of the management staff for guidance
- Previous Guest service experience preferred
- Seeking candidate with High School Degree
- Must be able to speak, read, and write in English
- Must have beginner math skills including the ability to add and subtract
- Must have intermediate problem solving skills including the ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
- Must be able to solve simple problems
- Occasionally needs to drive shuttle van
- Must have valid Driver’s License and clean Driver’s abstract
12
Valet Attendant Resume Examples & Samples
- Park and retrieve vehicles as requested by customers or directed by valet dispatch
- Issue accurate receipts to customer when receiving their car to park
- Exercise extreme safety and caution while driving a customer’s vehicle
- Provide superior customer service to all internal and external customers in compliance with the Sands’ Standards of Steel customer service standards
- Adhere to and complies with both departmental and overall property policies and procedures
- Perform any other related duties as assigned
13
Valet Attendant Resume Examples & Samples
- 3+ years experience driving vehicles
- Drive a manual transmission vehicle
- Perform job functions with attention to detail, speed and accuracy
- Be a clear thinker, remaining calm and resolving problems using good judgement
- Understand guest’s service needs
- Experience in the Hospitality Industry in a similar position
- Ability to suggestively sell
14
Valet Attendant Resume Examples & Samples
- Valid driver’s license and clean driving record required
- Familiarity with the surrounding area
- Must have stamina to lift moderate amounts of weight & run short distances
- Prior related customer service experience preferred
- Must be comfortable working outdoors in a variety of weather conditions including hot and humid
- Teamwork is key to being successful in this role
- Ability to show leadership and manage time efficiently
- Must have an open and flexible schedule that includes: morning, afternoon, evening, weekend and holiday shifts
15
Valet Attendant Resume Examples & Samples
- Ability to lift 40 lbs
- Must be flexible with schedule
- Ability to be mobile for entire shift
- The Laundry Valet Attendant is an integral part of the Laundry & Valet Team. The Laundry Valet Attendant is responsible for the pressing and the dry cleaning of guest clothing, Employee Uniforms and other tasks related the department. We are looking for individuals who possess a high level of attention to detail and a strong work ethic. The ability to multitask and prioritize is also essential for this position
16
Overnight Valet Attendant Resume Examples & Samples
- Able to drive standard and automatic vehicles; Must have a clean driving abstract
- Can work efficiently and effectively in a fast paced demanding environment
- Knowledge of Maui required
17
Lead Valet Attendant Resume Examples & Samples
- Responsible to coordinate valet activities during the parking and retrieval of casino guests’ vehicles
- Monitoring guest for signs of intoxication, intervening as needed according to established practices
- Issue and oversee issuance of valet tickets to guests
- Oversee vehicle retrieval
- Oversee traffic control
- Review completed valet tickets for accuracy
- Handle guest incidents and contact Security as necessary to document
- Observe valet hikers’ performance and recommend coaching
- Maintain cleanliness of Porte Cochere and valet office
- Report any incoming vehicle malfunctions to valet supervisor
- Perform key control and self-park close outs at end of shift, as needed
- Perform duties of valet hiker, key controller, and self-park cashier as needed
- Assume responsibilities of Transportation Supervisor in his/her absence
- Conduct and/or attend departmental and company meetings as required
- High School degree or equivalent experience related to nature of position
- Ability to maintain HCA identified responsible alcohol service certification
- Ability to perform basic mathematical operations such as addition, subtraction, multiplication, and division
- Valid Illinois Driver’s License required
- Ability to read, write, comprehend and speak English
- Ability to understand and perform duties in accordance with
18
Valet Attendant Resume Examples & Samples
- Promote and maintain all steps of the Red Carpet Customer Service program with each patron and employee you come in contact with
- Effectively respond to supervisor's requests in all areas of customer interaction and customer concerns
- Comply with company policies, all state and federal regulations, and internal controls as it relates to this position
- Accept incoming vehicles (ticketing, etc.) appropriately, parking cars and returning to valet station in as little amount of time as possible
- Handle vehicle and keys appropriately
- Retrieve customer vehicles from specified areas in as little amount of time as possible
- Report accidents and vehicle damage appropriately and in accordance with State and Federal DOT regulations and Company policy
- Maintain logs, vehicle counts, etc. as per department policy
- Perform all work in a safe, timely and courteous manner
- Assist co-workers as necessary
- Employees may be required to perform duties outside of their normal job description where, in the Company's judgment, it is necessary in the interest of efficiency, productivity or improved guest service
- Six months experience in customer service field required
- Must be at least 18 years of age and have a driving record that meets Company requirements
- Valid state driver’s license required
- Must be able to drive and operate all types of passenger vehicles with automatic or manual transmissions in a safe fashion
- Available to work required schedule which may include nights, weekends, holidays and overtime as needed
- Good oral and written communication skills, must be fluent and literate in English
- Must be able to listen and respond to visual and aural cues
- Teamwork – ability to work collaboratively within the outlet for effective day to day operations
- Compliance with all regulatory, governmental, and safety requirements
- Knowledge of and compliance with department, property and company policies and procedures
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
19
Valet Attendant Resume Examples & Samples
- Delivers and retrieves guest's vehicles to and from casino/hotel front entrance and valet parking lot
- Runner must run to the valet lot and bring the vehicle to the Casino/Hotel entrance
- Must have a clean and neat appearance. Must maintain a valid driver’s license in your
- State of residence and maintain a clean driving record. Must have driver’s license on their person at all times
- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members
- Must be 18 years of age or older. Valid driver's license with a clean driving record
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Valet experience preferred
- To be in good athletic condition. The job requires a lot of physical use of the body and much running
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations
- While performing the duties of this job, the cast member is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate
20
Valet Attendant Resume Examples & Samples
- Greets customer at Valet Porte-Cochere, transports luggage to and from vehicle to guest rooms, parks and retrieves customer’s passenger vehicles while creating a seamless customer service experience with an upbeat and positive attitude
- Initiates and engages in conversations with guests on all services across the company properties including restaurants, entertainment, promotions and events
- Accurately completes Luggage tags and Valet tickets which includes inspection of vehicle for prior damage
- Answers valet phone and responds to luggage room calls and expedited car retrieval service from Casino Operations
- Practices lateral service by stepping out of normal job description to help guests and co-workers, when business allows. This includes, but is not limited to, driving shuttles and working in coat check
- Consistently maintains an Upbeat and Positive attitude with guests and co-workers
- Consistently practices a sense of urgency throughout entire shift to include sprinting to and from Valet lot and in all other job duties
- Adheres to regulatory, safety, departmental and company policies, including Department of Transportation
- Supports safety and accident prevention programs
- Presents oneself as a credit to Company and encourages others to do the same
- Performs all other related and compatible duties as assigned
- Must have knowledge of city and know directions to airport, other casinos, restaurants, etc
- Physically mobile with reasonable accommodations including ability to lift up to 80 lbs., and work outside with varying temperatures, and ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when maneuvering around work area
- Must be able to tolerate areas containing second hand smoke, high noise levels, and bright lights
- Successful or better performance against Performance Appraisal Standards
21
Valet Attendant Resume Examples & Samples
- Demonstrating outstanding internal and external service in accordance with “Red Carpet Service” program guidelines
- Complete valet tickets accurately by noting proper location of parked vehicle and visible contents of vehicle, noting prior damage to vehicle, and noting obvious vehicle malfunction
- Secure parked vehicles properly
- High School degree or equivalent experience related to the nature of the position
- Ability to communicate with internal and/or external guests
- Ability to read, comprehend and speak English
22
Valet Attendant Resume Examples & Samples
- Greet and welcome all guests in a proper manner
- Explain car retrieval procedure
- Park vehicles in parking lot for customers
- Retrieve vehicles for guest quickly and efficiently
- Keep the Valet area clean
- Open Hotel doors for guest during slow periods
- Run to and from parking lot when parking or retrieving vehicles
- Escort incoming hotel guest to rooms, assist with luggage
- Offer information pertaining to services and facilities of the hotel, points of interest, and entertainment attractions
- Deliver packages, suitcases and trunks
- Carries out duties of both Coat Room Attendant and Valet Cashier as necessary to cover break periods
- Must be at least 18 yrs of age
- Must have current drivers license
- Math skills required to provide accurate change
- Must be able to lift/push/pull up to 20 pounds, carry up to10 pounds, and possess the mobility and dexterity to meet the demands incumbent to this position
- Must be able to stand 100% of shift
- Excellent written and verbal communication skills
- Driving record must meet driver eligibility requirements of Ameristar's insurance policy
- Ability to sustain a high level of confidentiality and professionalism
- Ability to work collaboratively and communicate effectively with team members at all levels of the organization
23
Valet Attendant Resume Examples & Samples
- Greets arriving and departing guests
- Parks guest vehicles in specified areas in an efficient and safe manner
- Retrieves customer vehicles from specified areas in an efficient and safe manner
- Performs drive-and-park assignments per department policies and procedures
- This position is subject to varying levels of crowds, smoke and noise, the severity of which depends upon customer volume
- This position is required to work outside and is subject to all types of weather conditions. Proper clothing is provided
- Must have a valid State driver’s license
- Ability to communicate effectively with customers, as well as all levels of employees
- This position is very physical in nature and requires the Valet Attendant to run across flat land, as well as up and down stairs so as to park and retrieve cars in as little amount of time as possible. The Valet Attendant must be able to reach and grasp to retrieve keys for customers' vehicles
- Ability to drive cars of all types
- All makes and models of motor vehicles
- Must possess a valid state driver’s license and a Department of Motor Vehicles report with no careless motor vehicle accidents and no moving violations within the last three years
24
Valet Attendant Resume Examples & Samples
- Must be in possession of and maintain valid state driver’s license
- Motor vehicle report must be free of careless motor vehicle accidents and moving violations within the last 3 years
- Must be able to run as a regular function of the position
25
Valet Attendant Resume Examples & Samples
- Tickets vehicle, writing guest name, room number, car license, make/model, amount of charge and length of stay on ticket. Follows established procedures for car control, including but not limited to maintaining neat, accurate logs of keys, and completing required valet parking log sheets and reports. Retrieves information on guest vehicles and claim checks
- Promptly answers Valet phone using positive and clear English communication. Verbally arranges and confirms parking valet requests from guests and makes appropriate arrangements for bell desk services. Responds accurately to general inquiries regarding hotel services and attractions
- Assists Door Attendant in opening car doors and unloading/loading of luggage to ensure the smooth flow of traffic in the valet area, issuing claim checks and tagging bags as needed
- Assists guests with check-in procedures
- Retrieve bicycles for guests
- Ability to read English language to ascertain information from valet tickets
- Ability to effectively deal with internal and external customers, some of whom will require high levelsof patience, tact and diplomacy to defuse anger
- Ability to access and accurately input and organize information into an established record keeping system
- Ability to grasp, lift and/or carry, or otherwise move or push packages, bags and luggage on a hand truck/cart or other wheeled assistance weighing a maximum of 500 lbs
- Perform tasks requiring bending, stooping, kneeling, climbing stairs and walking distances throughout the property
26
Valet Attendant Resume Examples & Samples
- Open availability as this is a full time position
- Shifts will mainly be PM
- 1 year of customer service experience required
27
Valet Attendant Resume Examples & Samples
- Sorts used linens into appropriate categories for washing. Sorts out stained or torn linen. Loads and unloads driers.(10%)
- Shakes wet sheets, table linens and napkins prior to ironing in order to spread them out. Feeds washed linens into ironer. Retrieves folded linens and stacks or hangs clean linens as appropriate. (35%)
- Sorts clean towels, rugs and robes. Uses towel folder and manual folding for bath towels, washcloths, rugs and robes. Places folded product on appropriate rack. (25%)
- Operates and maintains folding equipment. Reports any problems or deficiencies to manager. (10%)
- Assists with responsibilities and duties in the absence or heavy volume in the areas of Valet Dry Cleaning and Housekeeping
28
Valet Attendant Resume Examples & Samples
- Exhibit excellent customer service and maintain a well-groomed, neat appearance
- Performs all assigned tasks in a professional manner in order to reflect the highest integrity of the Valet Service
- Completes work assignments in a timely manner in accordance with work schedule
- Uses and maintains equipment properly, including keeping equipment clean
- Assists visitors with directions when requested
- Always introduces self to patients, families, and visitors
- Reports potential safety hazards
- Transports trash to the appropriate disposal area
- Keeps entrances/work area clear of all debris, including cigarette butts
- Has the ability to work on his or her own with normal supervision
- Observes safety precautions at all times
- Assists in the cleaning of emergency spills observed and upon request
- In the event of a fire and/or internal disaster, performs all duties assigned
- Valid U.S. Driver’s License
- Able to drive wheelchair accessible vans under 10,000 lbs
- Over the age of 18
- Must pass pre-employment drug screening, pre-employment criminal background check, and pre-employment motor vehicle record check
- Able to read/write and effectively present information in one-on-one and small group settings to customers, clients, and others
- Good Time Management
29
Valet Attendant Steady Extraus Resume Examples & Samples
- Valet Attendant will be responsible for maintaining a sense of urgency at all times while servicing the guest in a timely manner
- Ensures the Wynn standards of cleanliness and appearance for all areas
- Attends required training classes and incorporates new standards, service knowledge and safety into daily work practices
- Awareness of guest experience at all times, smiles and makes eye contact and communicates professionally
30
Valet Attendant Resume Examples & Samples
- To welcome guests to the Eldorado as they arrive at the valet Porte Cochere, and thank and invite them back as they depart
- To direct guests to the appropriate location and provide them with accurate information, or find the accurate information for the guest
- To operate any guest vehicle, or any assigned Eldorado vehicle, in a safe and efficient manner
- To load, and unload, luggage from guest vehicles, and ensure that their luggage is promptly transported to, and from, the bell stand luggage room
- To communicate with guests and employees in a gracious and professional manner
- To fulfill all reasonable requests solicited by guests, by the Valet Shift Supervisor, by the Transportation Manager and by other Eldorado employees
- To routinely clean the Valet apron, the Valet dispatch office/manlift area, and Valet guest lounge
31
Valet Attendant Resume Examples & Samples
- Park guest’s vehicles
- Proper and safe use of the man-lift
- Retrieve guest’s vehicle from parking garage
- Secure the guest’s vehicle
- Hang keys on the keyboard on the proper hook
- Remove keys from the keyboard and properly match to the valet ticket numbers
- File valet tickets in the ticket rack provided
- Answer the phone
- Maintain cleanliness of key booth
- Keeping the valet office door closed when absent from the office
- Allowing no one to park outside the valet office without permission from supervisor
- Drive guests with oversized vehicles to the employee lot and returning guests to their vehicles
- Allowing no one to park outside the valet office without leaving his or her key with Valet
- Ticketing guest vehicles and helping them with luggage
- Moving luggage and or calling a bell person
- Pull luggage out of the luggage room for guests when bellmen is unavailable
- Ensure guest courtesy
- Maintain regular, predictable attendance
32
Valet Attendant Resume Examples & Samples
- Provides extraordinary guest service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers
- Welcomes and Greets arriving and departing guests
- Responsible for maintaining car wash facility and cleans cars of requesting Owner Club Members
- Assist customers with luggage if Bell Attendants are not available
- Can not have one or more major driving convictions
- Can not have 3 or more minor driving convictions
- Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations
33
Valet Attendant Resume Examples & Samples
- Provide service as required
- Park, retrieve and push/pull vehicles
- Be accountable for all guest vehicles and keys in your possession
- Possess and maintain a valid driver’s license, and have an accident free driving history at least one year prior to hire date
- Must be licensable by the PGCB
- Be able to operate both automatic and standard shift vehicles
- Remain calm in high stress traffic and guest situations
- Skill in establishing and maintaining effective working relationships with team members and guests
- Correctly fill out all pertinent information regarding guest vehicles on valet ticket
- Requires standing/walking/running for at least 80% of the shift
- Requires sitting in vehicles at least 20% of shift
- Ability to lift up to 50 lbs (scooters, wheelchairs, etc.)
- Requires pushing and pulling stalled vehicles
- Able to reach up to a height of 6 feet
- Ability to operate basic audio equipment
- Must be able to work in all weather related conditions
- Regular, predictable attendance requires
- Requires normal vision range and absence of color blindness
- Ability to distinguish letters and numbers
- Ability to read, write, and communicate in English
34
Valet Attendant Resume Examples & Samples
- A Class C Commercial Drivers License required within 90 days of employment
- Ability to provide shuttle service for Hotel/Casino guests
- Ability to sprint to/from vehicles
- Maintain proper storage and labeling of guest keys and tags
- Strive to answer the valet phone within 3 rings and maintain professional telephone etiquette
- Hand out valet tickets and perform damage inspections of all vehicles before parked
- Hang coats and tag luggage for guests
- Deliver guest laundry to and from guest room
- Escort incoming guests to rooms, assist with luggage. Offer information pertaining to available services and facilities of the property, points of interest and entertainment attractions; Explain features of room
- Strong Organizational Skills
- Must be able to display professional and friendly demeanor
- Must be able to demonstrate strong customer service skills while maintaining a fun and friendly environment
- Ability to effectively work independently and as part of a team
- Ability to follow all polices and procedures including by not limited to attendance, appearance, safety, and security policies
35
Valet Attendant Resume Examples & Samples
- Customer service industry experience: 3 year minimum
- Administrative duties experience (i.e. report writing, scheduling)
- Driving manual and automatic transmission vehicles: 2 year minimum
- Valet experience (preferred)
- Valid Maryland State driver’s license with a minimum of 2 points and an official motor vehicle record that meets the recommended criteria outlined by Bon Secours’ insurance carrier
- Demonstrates organization, coordination, and facilitation skills
- Ability to be a team player and deal effectively with employees
- Ability to communicate clearly and effectively in a hospitable manner in keeping with the Bon Secours philosophy. Verbal and non-verbal communication required
- Ability to stand for long periods of time during all types of weather conditions
- Ability to read and understand instructions
36
Valet Attendant Resume Examples & Samples
- Promote and maintain all steps of the Red Carpet Customer Service program with each patron and employee you may come in contact with
- Responsible for the safe, timely, and courteous acceptance and retrieval of guest vehicles
- Effectively respond to manager's requests in all areas of customer interaction and customer concerns
- Provide the highest level of guest service to all guests in accordance with company policy, goals and objectives
- Accept incoming vehicles (ticketing, etc.) appropriately
- Retrieve vehicles
- May use the micros POS system and includes cashier responsibilities
- Must be a minimum of 18 years of age
- Six months related experience and/or training; or equivalent combination of education and experience
- Must be proficient in Microsoft applications (Excel, Access, Word)
- Must possess a valid driver’s license, have a good driving record, and be insurable through the company carrier. Must have the ability to operate various vehicles including oversized trucks and be able to use a manual transmission
- Must have the endurance to move quickly for extended periods in varying weather conditions
- Must be able to work various shifts
- Must be able to read and write in English and have good verbal communicating skills
- Basic math skills such as adding, subtracting, fractions, decimals, percentages etc
- Must have clean & valid driver's license
- Must be able to obtain TIPS certification
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Valet Attendant Resume Examples & Samples
- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino as well as Senior Management of Pinnacle Entertainment. (Continually)
- Adhere to established department and property policies and procedures regarding guest service standards. (Continually)
- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty. (Continually)
- Park vehicles in parking lot for guest(s). (60%)
- Match tag on windshield with valet sticker in order to locate vehicle. (20%)
- Open vehicle doors and greet the guest(s). (20%)
- All other duties as assigned. (Continually)
- Good guest service skills
- Able to drive a standard shift vehicle
- Able to sprint to-and-from guest vehicles and the reception area
- Will also encounter intoxicated guests frequently
- Provide representation of department in specific project and company meetings
- Must have valid drivers license
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Valet Attendant Resume Examples & Samples
- Available to work irregular shifts including: weekdays, weekends, overnight, evenings, and holidays
- High School diploma or equivalent preferred
- Hotel and/or luxury hotel experience preferred
- Ability to work in a team-oriented environment and also independently with minimal supervision
- Ability to focus and follow-through
- Ability to professionally represent “THE TENNESSEAN Hotel” while presenting a warm, professional, and refined demeanor with guests and co-workers
- Make guests feel welcome and anticipate their needs before they arise (exceed expectations even during the Welcome Process)
- Work closely with Concierge Services, Front Desk, and Doorpersons to ensure a seamless Welcome/Arrival Process
- Work closely with Concierge Services, Front Desk, and Doorpersons to ensure a seamless Departure Process
- Welcome and acknowledge all guests, anticipate and address guest’s service needs, assist individuals with disabilities, and thank guests with genuine appreciation
- Open all doors and provide an eloquent and professional introduction to procedures for valet services in accordance with the standards of THE TENNESSEAN Hotel
- Remain knowledgeable and up to date about current Hotel information, features, amenities, and events
- Use proper and clear tagging and organization methods/procedures for vehicles in accordance with the standards of THE TENNESSEAN Hotel
- Assist with the loading and unloading of luggage and guest items into and out of vehicles
- Retrieve vehicles when prompted in a timely and expedited manner
- Be aware and informed of all group and VIP/Invited Guest arrivals and departures
- Ensure the garage, parking booth, front drive, and work areas (as well as departmental equipment) are clean, professional, and presentable at all times and in accordance with the standards of THE TENNESSEAN Hotel
- Offer assistance to all guests and provide them with requested information and directions, escorting the guest whenever possible
- Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to a Manager or Supervisor
- Attend daily line-ups/”pre-shifts” and mandatory departmental meetings
- Maintain awareness of undesirable persons or items on property premises and report immediately to a Manager or Supervisor
- Always speak with guests and fellow team members using clear and professional language/verbiage in accordance with the standards of THE TENNESSEAN Hotel
- Develop and maintain positive working relationships with fellow team members and other departments
- Complete any and all training and certifications as requested by a Manager or Supervisor, Hotel Manager, or Human Resources
- Complete all Valet Services tasks in a prompt, timely, and efficient manner in accordance with the standards of THE TENNESSEAN Hotel
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Casual Valet Attendant Resume Examples & Samples
- Ensure all car park services, guidelines and processes are adhered to
- Deliver the ultimate premium customer experiences within valet
- Flexible 7 day availability (Early morning and late evenings - 6am - Midnight)
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Valet Attendant Resume Examples & Samples
- Provide guests with directions and information about the city
- Assist guests with luggage as needed
- Valid Florida or Georgia driver’s license
- Ability to drive vehicles with automatic and with manual transmission
- Ability to stand for 8 hours at a time, walk quickly and run
- Ability and willingness to work outdoors in inclement weather including rain, snow, wind, and heat
- Ability to drive both manual and automatic
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Valet Attendant Resume Examples & Samples
- Conducts key and vehicle inventory
- Completes all necessary parking garage forms and claim tickets
- Assists with guest luggage and provides direction and information to guests and patrons
- Conducts cleaning of front drive area
- Requires standing, walking, and lifting up to 70 pounds continually throughout shift
- Must have excellent guest service and communication skills and valet driver experience preferred
- Must have a valid drivers license and background check of driving record will be completed
- Must be able to operate and drive safely automatic and manual automobiles
- Must be flexible with schedule and able to work am, pm and overnight shifts
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Valet Attendant Resume Examples & Samples
- Tags the baggage with the proper claim checks and gives the guest his/her claim ticket for the baggage
- Loads the baggage in the cars or taxis for departing guests thanking them for choosing our hotel
- Controls traffic flow on the front drive
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Valet Attendant Resume Examples & Samples
- Retrieve guest’s vehicles
- Urgently assists Door Person in greeting our guests with undivided attention and to open all doors whenever possible
- At least 21 years of age
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Valet Attendant Resume Examples & Samples
- Candidate MUST be 21-years of age or older
- Cadidate MUST be able to work a flexlible schedule, to include AM and PM shifts, weekends and holidays
- Candidate MUSTbe able to work 2 overnight shifts per week
- Valid Louisiana driver’s license in good standing
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Valet Attendant & Parker Resume Examples & Samples
- Responsible for transporting guests around the resort area and the local area
- Providing information about resort amenities and services to guests
- Parking guest’s vehicles
- Retrieving guest’s vehicles
- Assist guests with luggage when necessary
- Efficiently and safely park and retrieve guest vehicles
- Provide guests with directions and information about the area
- Wash and maintain all company vehicles
- Have knowledge of resort grounds and outlets hours of operation. Be able to answer guest questions and present a cheerful, knowledgeable and professional image
- Must be at least 21 years old and have a valid driver’s license and a clear motor vehicle record
- CDL License is preferred
- Excellent customer service skills a must
- Must have a positive attitude, be able to multitask, plan, and be a team player
- Must be able to drive Automatic & Manual transmissions vehicles
- Ability to understand and speak basic English in order to communicate with guests and co-workers
- Ability and willingness to work a varied schedule which includes working on weekends and holidays
- Flexible schedule, ability to work overnight shifts
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Valet Attendant Resume Examples & Samples
- High school diploma or equivalency preferred
- Multiple language fluency is desirable
- Previous similar experienced preferred
- Heavy lifting required (baggage handling); ability to lift 50 -- 100 lbs
- Work in an upright standing position for long periods of time
- Handle, finger, grasp and feel objects and equipment
- Ability to respond to emergencies on a timely manner
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Valet Attendant Steady Extra Resume Examples & Samples
- Responsible for maintaining the Wynn standards of service with guests and coworkers at all times
- Responsible for delivering and maintaining the Forbes 5-Star level of service
- Valet Attendant will be responsible for greeting and providing parking assistance to all arriving guests
- Responsible for operating and parking guests’ cars safely
- Reports issues and/or potential problems to immediate supervisor
- Works with safety as a priority, and follows department and company safety standards
- Looks for opportunities to assist peers, guests, other departments or leaders at all times
- Solution oriented, stays on task and promotes teamwork
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Valet Attendant / Hour Plus Tips Resume Examples & Samples
- Match tag on windshield with valet sticker in order to locate
- Must be able to work evenings, weekends, and holidays
- Must have a good driving record
- Will be required to obtain a Class E driver's license which you will be reimbursed for the cost
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Valet Attendant Cdl Required Resume Examples & Samples
- Greet the guest with positive body manner, friendly demeanor in accordance with the 5-10 rule; open hotel doors for guests during slow periods
- Respond to reasonable guest requests or place guest in contact with appropriate person for assistance
- Must be able to provide shuttle service for Hotel/Casino guests
- Must have supervisor/manager approval on any shuttle service outside normal radius or use by internal guests
- Must be able to assure safe loading, unloading of guests and items to and from the shuttle bus, limo and any other passenger vehicles used in conjunction with their job duties
- Adheres to the guidelines of ACCB driving/licensing policies and parking and retrieval procedures
- Explain to guests ACCB parking and retrieval procedure to ensure guest satisfaction
- Know the general Council Bluffs/Omaha Metro area and use best possible routes for guest satisfaction
- Able to provide directions for local area for guest satisfaction
- Must be able to sprint to/from vehicles and reception area
- Maintain appropriate logbook or records during shift
- Ability to share or divide attention among several ongoing activities, projects or assignments
- Responsible for keeping fleet vehicles clean, clear of any debris and maintained and in safe working condition
- Keep the valet area and front of hotel entrance neat and free of trash
- Must strive to answer the valet phone within 3 rings and maintain professional telephone etiquette
- Distribute valet tickets and perform damage inspections of all vehicles before parked
- Deliver messages, packages, suitcases, and run errands as requested
- Escort incoming guests to rooms, assist with luggage, and explain features of room
- Offer information pertaining to available services and facilities of the property, points of interest and entertainment attractions
- High school diploma or certificate from Educational Institute
- Must know and abide by all applicable federal DOT, state, and local driving regulations
- Must meet state of residence requirements for CDL license
- Must have valid CDL license with passenger endorsement
- Driving record must meet driver eligibility requirements of Ameristar’s insurance policy
- Ability to perform various duties at one time
- Ability to follow all policies and procedures including by not limited to attendance, appearance, safety, and security policies
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Valet Attendant Resume Examples & Samples
- Organize and maintain the cleanliness of the parking booth and parking areas
- Coordinate the pick-up and delivery of customers with drivers via two-way radio
- Valid driver's license as required by state
- Ability to write cleary and concisely
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Hotel Lead Valet Attendant Resume Examples & Samples
- Demonstrates a winning personality with refinement and character. Displaying an outgoing personality using confidence and style
- Supervise and train Valet Clerk/Runners as appropriate
- Assist in scheduling and hiring with Hotel Manager
- Performs all assigned tasks with enthusiasm, professionalism and exceeds our customer’s expectations
- Greet each guest as they arrive with enthusiasm and a smile
- Make sure valet runners are opening doors for all guest, men and women
- Ensures that all valet tickets are date & time stamped
- Maintain accountability of all valet tickets
- Assist guest promptly and courteously in valet check-in and checkout
- Prior to parking vehicle, quickly check for damages, dents, scratches and broken glass. Damages seen are documented on the vehicle ticket
- Safely park the vehicle in the designated Valet parking spot/or directed by Valet team. Make sure the windows are rolled up; keys are in hand and lock the doors (do not put keys in pocket)
- Be completely knowledgeable about all Eldorado programs, promotions, activities and
- Functions
- Answer patrons’ complaints and resolves problems
- Must carry out safety and emergency procedures including, but not limited to; fire, crowd
- Control, inclement weather and bomb threats
- Must communicate with guests and be able to direct/escort them to various facilities and
- Functions within the property
- Must interact with guests and other valet attendants in a courteous, empathetic and discreet manner
- Supports and maintains Eldorado courtesy guidelines to guests and employees
- Promote outstanding guest relations
- Perform tasks outlined on daily checklist
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Valet Attendant Resume Examples & Samples
- Parks and retrieves resident and guest vehicles from specified areas in a safe and efficient manner
- Capable of operating both automatic and manual transmission vehicles
- Provides claim check and instructs residents and/or guests on how to reclaim vehicle
- Provides prompt and knowledgeable service to all residents and guests
- Able to work in an environment that is not necessarily protected from weather and temperature changes with exposure to hot, cold, wet, humid or windy weather conditions for long periods of time
- Maintains daily logs, incident reports, records and forms
- Provides accurate and timely documentation of incidents reports, activity logs and status including claim checks, vehicle damage, statements, and conditions which require attention and/or repair
- Adheres to FirstService Residential's standards for resident and guest services
- High school diploma or equivalency required
- Two to three years of industry experience preferred
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Valet Attendant Resume Examples & Samples
- Greets arriving guests, provides courteous, efficient, and enthusiastic service for guest requesting valet parking
- Checks and notifies guests of pre-existing damage to their vehicles
- Records guest names, vehicle information and secures the guest keys for parking
- Accomodates guests requiring special assistance and aid
- Inspects vehicles for overall condition and notes any dents, missing parts, or distinguishing features
- Identifies vehicle designated parking location and provides guest with vehicle claim check
- Reports issues and/or potential problems which may have an impact on the security of guest vehicles, and avoids traffic congestion and delays at entrances to the MGM Grand Detroit
- Orients new team members to the department and casino
- Understands the legal ramifications of various actions that impact the valet service
- Assist guests with movement of belongings as necessary
- Responds to emergency situations when requested
- Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
- One year of customer service experience preferred
- Excellent guest service and hospitality skills
- Strong problem solving and listening skills
- Bilingual abilities preferred
- Ability to multi-task several activities and duties simultaneously
- Ability to function and act independently
- Ability to work well with people, in a team environment, and to communicate effectively both written & oral
- Ability to function in a fast paced environment, under short time constraints, and within established deadlines
- Ability to work a flexible schedule including extended hours, weekends, and holidays
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Valet Attendant Resume Examples & Samples
- Parks and retrieves guest vehicles in valet
- Surveys guest vehicles and indicates any damage on the parking ticket
- Assists guests with directions and property information, as needed
- One year of previous driving experience
- Ninety days of experience in a casino or transportation valet department or equivalent training
- Ability to operate various vehicles including oversized trucks and use of a manual transmission
- Must have a valid driver’s license and be insurable through the company carrier
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Valet Attendant Resume Examples & Samples
- Must be able to drive automatic and manual transmission vehicles
- Previous professional driving experience
- Must possess reading and writing skills and comprehend and communicate in English
- Must be able to work independently within established guidelines
- Must be able to multi task and follow directions
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Valet Attendant Resume Examples & Samples
- Verifying items received against customer's invoice list noting all discrepancies
- Sorting guests and colleagues clothing to be laundered
- Reading all clothing labels to ensure fabric is correctly cleaned
- Examining each item before laundering making note of stains, discolouration or damage to fabric before processing
- Marking clothing individually to ensure items are returned to the correct customer
- Reporting invoice discrepancies, fabric damage, equipment problems and unusual occurrences promptly
- Maintaining supplies records and ordering replacement supplies in a timely manner
- Operating machines e.g. commercial washers, dryers, ironers etc. in accordance with procedures
- Ensuring equipment and laundry area, including storage, is clean and tidy
- Following valet procedures relating to sorting, washing, drying, ironing, folding and dry cleaning
- Completing customer invoices accurately
- Placing processed laundry in correct wrapping (bag or box) and attach invoice
- Following department standards, policies, procedures as well as health and safety policies and procedures
- Dry Cleaning knowledge and experience an asset
- Previous experience working with a variety of fabrics, ornamentation etc. would be preferred
- Knowledge of chemicals preferred
- Excellent customer service, organization, prioritization, communication (verbal and written), interpersonal, problem solving and multi tasking skills; detail oriented
- Able to work cohesively in a team in a demanding multi cultural environment
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Ct-valet Attendant Resume Examples & Samples
- Be at least 20 years of age
- Have a clean driving record (no more than 1 moving violation in 3 years and no DUI’s, suspended licenses etc… in 5 years)
- Reliable transportation to and from work
- Should be able to work major holidays
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Valet Attendant Resume Examples & Samples
- To be in correct LAZ uniform, properly groomed, on time and ready to work when scheduled
- To follow LAZ procedures when parking and retrieving vehicles (see training material)
- To interact with customers, clients and coworkers in a friendly, helpful and positive manner
- To work with and without supervision and follow direction of supervisors when requests are made
- To safely park and retrieve vehicles and follow procedures at each individual location you are working
- To keep valet location and work area clean
- Assist clients and customers with special requests
- To equally report and divide valet tips at the end of a shift
- To assist a customer with paperwork regarding the filing of a claim of damage, theft or personal injury
- Accurately record car counts
- Reliable transportation to and from job site(s) is necessary
- Regular contact with the public while working that includes greeting customers and guestsKnowledge and Requirements
- Acceptable math skills
- Acceptable driving record as per LAZ insurance standards
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Valet Attendant Resume Examples & Samples
- Willingness to work in the elements – heat, wind, snow, rain, etc
- Ability to lift, push and pull at least 25 pounds
- Ability to stand, walk and run for extended periods of time
- Ability bend, stoop, squat and lift frequently throughout a shift
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Lead Valet Attendant Resume Examples & Samples
- Actively monitors, coordinates, and assists with guest flow and service levels of front drive and west valet
- Assists valet and/or bell services attendants during peak business periods
- Motivates staff performance to maximize guest service and efficiency
- Authorizes employees for breaks according to business demands
- Effectively communicates with Supervisor, and employees about concerns which need attention
- Assists and coordinates all functions of front service positions on the front drive with a sense of urgency
- Assists with prompt resolution of guest service concerns
- Vigilantly ensures safety of guests and employees
- Supports Supervisors and Managers of front services in an effective and efficient operation
- Maintains good communication within and between departments of Beau Rivage
- Actively gains knowledge of all line level positions
- Performs other duties and responsibilities as requested by Front Services Management
- This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department
- Organizational skills required
- Must be able to work as a team and individually
- Must be able to drive both types of vehicles: automatic and standard
- Must have a polished appearance and a professional presentation
- Ability to park and maneuver vehicles safely in tight spaces
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Valet Attendant Resume Examples & Samples
- Deliver on the promise of Sonesta Service in all interactions with guests according to the Sonesta G.U.E.S.T. standards
- Must be able to operate manual and automatic vehicles
- Follow all safety standards with guests and visitors
- Must possess the ability to deal with a variety of people in a courteous and professional manner
- Must present a professional, clean and “crisp” appearance and adhere to Sonesta Appearance Standards
- Ability to stand, walk, jog/run for extended periods of time according to business demands
- Must be able to lift up to 70 pounds and often repeatedly
- Ability to work as a team member, maintaining strong work relationships
- Previous customer service and valet experience with steady employment and references
- Greet each resident and guest as they arrive with enthusiasm, courtesy and always a smile
- Perform duties with a sense of urgency
- Open car doors and building doors for residents and guests
- Graciously park residents and guests cars in their designated parking spots
- Assist residents with groceries and/or packages that will be unloaded from the car and taken to the residence
- Be present and attentive on the resident drive at all times
- Complete an opening or closing checklist each shift
- Keep the resident drive and entry clean and free of any trash or clutter
- One year of previous hotel experience, or retail customer service preferred
- Valid driver’s license required
- Frequently handling objects and equipment
- Spousal & Domestic Partner Leave
- Employee Activities & Events
