Valet Attendant Job Description

Valet Attendant Job Description

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Valet attendant provides owners and guests with current information about all hotel attractions; shows, restaurants, etc.

Valet Attendant Duties & Responsibilities

To write an effective valet attendant job description, begin by listing detailed duties, responsibilities and expectations. We have included valet attendant job description templates that you can modify and use.

Sample responsibilities for this position include:

Drive customers’ vehicles to designated parking locations in a safe manner
Hands-on experience in safely and efficiently moving vehicles to designated parking locations and ensuring that they are returned in the condition that they were handed over in
Accept incoming vehicles (ticketing, ) appropriately, parking cars and returning to valet station in as little amount of time as possible
Accept incoming vehicles (ticketing, ) appropriately
Ensure the garage, parking booth, front drive, and work areas ( departmental equipment) are clean, professional, and presentable at all times and in accordance with the standards of THE TENNESSEAN Hotel
Provide a self-reliant attitude when needed
Promote awesome customer relations
Effectively and efficient park customer vehicles
Assist customers into the facility, provide a gracious sense of arrival, and help direct traffic
Remove trash, papers, cans, bottles, cups, , in lobby area between housekeeping runs

Valet Attendant Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Valet Attendant

List any licenses or certifications required by the position: C.A.R.E, CPR, TIPS

Education for Valet Attendant

Typically a job would require a certain level of education.

Employers hiring for the valet attendant job most commonly would prefer for their future employee to have a relevant degree such as High School and Bachelor's Degree in Education, General Education, Hospitality, Culinary Arts, Management, Graduate, Associates, Writing, Reading, English

Skills for Valet Attendant

Desired skills for valet attendant include:

Community and area in which the hotel is located to assist guests with information on special events
How to operate various types of motor vehicles
Community and area in which the hotel is located to provide information on special events to guests
Comply with all departmental policies/service procedures/standards
Locations
Restaurants & major attractions
Compliance with department
Property and company policies and procedures
Restaurants
Basic customer service skills and be fluent in oral and written English

Desired experience for valet attendant includes:

Ability to maintain knowledge of hotel features and information (e.g., dining, events, amenities)
Prior Valet or customer service experience a plus
Must possess strong organization skills with the ability to effectively manage multiple, competing priorities while remaining composed and professional
Must be friendly, courteous, service-oriented, and enjoy working with a variety of people while maintaining professional distance from residents and guests
Knowledge of CVPS valet software system
Knowledge of property layout and location of garages

Valet Attendant Examples

1

Valet Attendant Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of valet attendant. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for valet attendant
  • Greet the guest with positive body manner, friendly demeanor in accordance with the 5-10 rule
  • Escort incoming guests to rooms, assist with luggage
  • No vehicle damage will be incurred
  • Follow all established vehicle traffic rules and regulations (turn signals, stop signs)
  • Once a customer's vehicle is parked, the valet attendant will return to the circle immediately for additional vehicles
  • All Valet attendants will maintain an enhanced appearance that reflects professionalism on Aultman Hospital
  • All Valet attendants will be cross-trained in the parking deck office and POB
  • All monetary/token transactions will be conducted in an accurate orderly manner
  • Customer relations will be foremost when dealing with the public
  • Attendant maintains all reasonable assigned duties as instructed by the Unit Director
Qualifications for valet attendant
  • May be required to work some weekends for special events
  • Previous experience working with a variety of fabrics, ornamentation would be preferred
  • Excellent customer service, organization, prioritization, communication (verbal and written), interpersonal, problem solving and multi tasking skills
  • Motor vehicle report must be free of careless motor vehicle accidents and moving violations within the last 3 years, including DUI related offenses
  • Must possess a valid state driver’s license and a Department of Motor Vehicles report with no careless motor vehicle accidents and no more than two (2) moving violations within the last three years
  • Must obtain and maintain an active state Responsible Vendor Permit
2

Valet Attendant Job Description

Job Description Example
Our company is hiring for a valet attendant. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for valet attendant
  • Park guest vehicles, following all safety standards
  • Ensure that the hotel zone is kept free and clear for guest arrival and in the case of an emergency
  • Available for am/pm/weekend/holiday shifts
  • Park and retrieve vehicles
  • Promote and maintain all steps of the Customer Service Program with each patron and employee you come in contact with
  • Assist with coordination of parking policy, procedures for cash control, and procedures for inventory
  • Welcome guests upon arrival and departure
  • Greet all customers by name, take care of their needs, and develop a rapport with each person driving up to your stand
  • Open and close doors for every customer upon arrival and departure
  • Assist guests with luggage from vehicle and to vehicle as necessary
Qualifications for valet attendant
  • Demonstrate proficiency in English -both verbally and written
  • Must have valid drivers license and/or able to obtain a CDL
  • Must obtain and maintain a current State Responsible Vendor Permit
  • Heavy lifting required (baggage handling)
  • Must have valid drivers license and able to obtain a CDL
  • Exceptional DMV record
3

Valet Attendant Job Description

Job Description Example
Our company is growing rapidly and is looking for a valet attendant. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for valet attendant
  • Provide each customer with a valet ticket and provide retrieval process
  • Park and retrieve cars like a champ
  • Reliable and punctual attendance is paramount to this position
  • Responsible for safe parking and retrieval of vehicles
  • Take receipt tags from customers, locate their cars and drive them to the waiting areas
  • Ascertain that keys and remotes are returned as soon as the car is handed over
  • Assist customers in jump starting vehicles that may have died and call for cabs or tow trucks when requested
  • Provide support in changing tires and replacing batteries of cars that have malfunctioned in the parking lot
  • Track record of safely driving cars to available parking spaces and ensuring their safety until the owners return
  • Skilled in driving and maneuvering different types of cars including manual and auto transmission ones
Qualifications for valet attendant
  • Parking and/or hospitality industry experience is preferred but not required
  • Hospitality experience is preferred but not required
  • Reliable transportation to and from job site(s) is required
  • Able to drive a standard transmission vehicle is required
  • Must have at least 1-2 years previous customer service experience
  • Must be able to run for extended periods of time (to get guest cars from the parking lot)
4

Valet Attendant Job Description

Job Description Example
Our growing company is looking for a valet attendant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for valet attendant
  • Competent at resolving parking lot disputes by employing tact and fair judgement
  • Skilled in positioning barricades to prevent parking in certain areas such as those for handicapped drivers or the elderly
  • Demonstrated expertise in manipulating vehicles to ensure that appropriate advantage of parking space is taken
  • Adept at reporting and responding to maintenance problems and grounds-keeping issues to security staff
  • Skilled in explaining parking procedures and tariffs to customers and ensuring that appropriate tagging of keys is done when a vehicle is handed over
  • Proficient in explaining vehicle parking and retrieval information to customers to put their mind at ease about the safety of their automobiles
  • Always strives to improve skills and grow personally
  • Answers radio and sets computer appointments in a professional & fair manner
  • Has computer skills to check in and check out customer/access all Club sites, and email
  • Trains and mentors newer cast in all phases of valet services
Qualifications for valet attendant
  • Must have valid state driver’s license and clean driving record
  • Ability to safely operate manual and automatic vehicles
  • 1-2 years of hotel experience preferred, Experience in a luxury lifestyle hotel highly desirable
  • 1-2 years bell/valet experience highly desirable
  • High School Degree or equivalent required, Bachelor’s degree in hotel or travel industry management preferred
  • Must be able to work a flexible shift schedule to include weekdays, weekends, AM, PM and overnight shifts
5

Valet Attendant Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of valet attendant. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for valet attendant
  • Responsible for assisting with the opening of newly assigned locations
  • Assist the region with the operations preparation for potential new locations as it relates to valet services
  • Helps cover shifts based on the needs of the department
  • Maintains work area, in a clean and excellent manner
  • Monitor and direct personal and commercial vehicle traffic on property to ensure vehicles are legally parked and maintain a smooth and efficient flow of traffic
  • Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisor
  • Communicate parking rates and procedures to guests/visitors
  • Supply guests with directions and information regarding areas of interest and activities
  • Assist guests by taking luggage to meet their transportation
  • Assist guest with general information
Qualifications for valet attendant
  • Must be able to present a valid state drivers license
  • Must provide a clear driving abstract, with no moving violations for the past 3 years
  • Possess a good command of English and the ability to clearly and pleasantly communicate with Guests, both in person and on the telephone
  • 2 years min experience in valet profession preferred
  • Previous Valet/Bellperson experience preferred
  • Turn in keys and radio to Housekeeping Department when shift ends

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