Lobby Attendant Job Description
Lobby attendant
provides an immaculate housekeeping experience in regards to cleaning, servicing, and maintaining all public areas in THE TENNESSEAN.
Lobby Attendant Duties & Responsibilities
To write an effective lobby attendant job description, begin by listing detailed duties, responsibilities and expectations. We have included lobby attendant job description templates that you can modify and use.
Sample responsibilities for this position include:
Deals with guest enquiries and requirements efficiently
Ensures all equipment and materials used are in a clean and working order
Cleans rooms and beds and restocks room supplies
Assist the Bell Associates with guest needs during periods of high guest flow, large groups
Assist with turndown and any additional duties as assigned by the Asst
Review assignment sheet and update completed assignments
Check under furniture for tears, rips or stains and report damages to Manager
Clean all lamps, light fixtures and light switches
Vacuum and clean all lobby lounges and areas guestrooms and guestroom corridors
Able to work flexible shifts holidays and weekends
Lobby Attendant Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Lobby Attendant
List any licenses or certifications required by the position: RSA, CPR
Education for Lobby Attendant
Typically a job would require a certain level of education.
Employers hiring for the lobby attendant job most commonly would prefer for their future employee to have a relevant degree such as High School and Collage Degree in Education, General Education, Hospitality, High School Education, Sciences, Graduate School, Faculty, Patient Care, Medical, Medicine
Skills for Lobby Attendant
Desired skills for lobby attendant include:
Chemical cleaning agents and operation of various cleaning equipment
Property layout
Dailies to assist guests with questions and directions
Chemicals and their uses
Cleaning procedures
Cleanliness standards
Equipment and supplies
Events
Hotel features
Information
Desired experience for lobby attendant includes:
Requires frequent bending, reaching overhead and squatting
Knowledge in wines and other beverages - Barista skills is a bonus
Must lift and carry 35 lbs
Minimum one year of working experience, preferably in the service industry
Must have flexibility with scheduling due to business levels and industry demand
Must have ability to stoop, twist, and bend with frequency
Lobby Attendant Examples
1
Lobby Attendant Job Description
Job Description Example
Our innovative and growing company is looking for a lobby attendant. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for lobby attendant
- To service all the men’s and ladies’ public and associate restrooms and locker rooms
- Respond to all guests requests efficiently and in an appropriate manner
- Service executive offices
- Ensures that the hotel pool house and fitness center are serviced throughout the day
- Assist with steaming and pressing of guest laundry
- Service lobby and lower lobby pre-function space
- Ensure main guest entrance and Onion Creek Grille entrance are neat and clean at all times
- Ensure water fountain is maintained neat and clean at all times
- Service guest and associate elevators
- Service all public restrooms in lobby, lower lobby, pool areas, and department offices
Qualifications for lobby attendant
- Ability to stand for minimum of four hours
- Must be able to read, write, and speak effectively to complete logbooks and communicate with guests
- Current RSA
- Required to work weekends and holidays
- Six months related customer service is required
- Must be able to operate a manual transmission
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Lobby Attendant Job Description
Job Description Example
Our company is looking for a lobby attendant. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for lobby attendant
- Ensure that hotel, guest and associates are maintained in a clean, safe and secure environment
- Maintain knowledge of dailies (awareness of meetings, locations, groups, ) to assist guests with questions and directions
- Maintain a 4- diamond level of service at all times
- Periodically checks Lobby Restrooms
- Responds to guest requests and inquiries while in the lobby
- Assists with responsibilities and duties in the absence or heavy volume in the areas of Desk Attendant, House Attendant and Housekeeper
- Thoroughly clean all public areas
- Restock and replace used items within public areas / restrooms
- Maintain regular attendance in compliance with Finard Coventry standards, as required by scheduling which will vary according to the needs of the hotel
- Gather all dirty linen and terry, making sure you place the blanket, spreads and pillows on a chair, never on the floor
Qualifications for lobby attendant
- Must possess a valid, unrestricted, and insurable Michigan Driver’s License in a good standing (three or fewer points)
- Shift will be from 5 am to 11 am
- Follow hotel policy & procedures
- Attend to guest requirements and carry out duties when and as required
- Provide a warm, friendly and professional service at all times to hotel guests and fellow associates
- Understand and implement all legislation in regards to the Responsible Service of Alcohol
3
Lobby Attendant Job Description
Job Description Example
Our innovative and growing company is looking for a lobby attendant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for lobby attendant
- Collects information from customers and scans into MediSked system
- Enters and/or updates customer information in MediSked at each visit
- Report all lost and found items to the Front Desk/Security
- Report all borrowed items (refrigerators, microwaves, hairdryers, ) to House person for safe return back to Housekeeping Supervisor/Manager
- Clean and sanitize all public and employee restrooms as needed
- Respond to guest requests and deliver guest requested items to appropriate locations as directed
- All public space duties only to be completed if pm room attendant duties have been completed
- Keep lobby restrooms clean and trash free
- Vacuum lobby area and conference areas frequently
- Maintain cleanliness of executive offices, lobby, and conference areas
Qualifications for lobby attendant
- Sound beverage knowledge
- Minimum 1 years experience in a in a similar hotel or function centre environment
- Suitable for an individual who enjoys working with the public and in a team environment
- Must have the flexibility to work on a rotating roster including public holidays and weekends
- Valid Responsible Service of Alcohol and Food Hygiene Certificates
- Prior housekeeping experience or other relevant environmental services experience is strongly preferred
4
Lobby Attendant Job Description
Job Description Example
Our innovative and growing company is looking for a lobby attendant. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for lobby attendant
- Clean all windows in lobby, elevators, and conference areas
- Maintain cleanliness of pool area and fitness center
- Delivers guest request items when assigned
- Assists the Room Attendants by delivering linen, removing linen and maintain inventory when assigned
- Assists with orienting and training new staff on policies and procedures
- Monitors access to the property and checks for valid identification
- Greets all residents and guests upon entry
- Ensures safety of residents
- Ensures that the Lobby Desk is secured and attended to at all times
- Distributes communications and correspondence to building residents
Qualifications for lobby attendant
- The candidate must have good communication skills
- Hotel housekeeping experience preferred
- Workig conditions may include exterior of hotel with possible exposure to differentiating weather patterns, and potential exposure to hazardous cleaning chemicals
- May be required to work 7-10 days consecutively as defined by the needs of the hotel
- Six months related customer service
- 2 years prior public areas cleaning experience in similar setting
5
Lobby Attendant Job Description
Job Description Example
Our company is growing rapidly and is hiring for a lobby attendant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for lobby attendant
- Collects information from customers and ensures that it gets to the right person/location/system
- Guards and protects the confidentiality of personal health and other identifying information at all times
- Enters and/or updates customer information in required system(s) at each visit
- Maintains a log of shift activity
- Cleans all men's and ladies' public restrooms in all public spaces, including mall entrance walkway and the exterior of the hotel
- Cleans the executive and associate service center offices
- Cleans both men's and ladies' associate locker rooms
- Clean pool and fitness center areas throughout the day
- Complete special projects, as assigned, including regular deep cleaning
- Clean and maintain the lobby and public areas mats
Qualifications for lobby attendant
- Previous experience in housekeeping and / or public areas cleaning is strongly preferred
- Must be able to push and pull a moderate weight
- This is considered a summer position for the period May through the end of September
- Maintain cleanliness and sanitation in public areas
- Must be able to work with various cleaning chemicals and follow Hazard Communication standards
- Knowledge of cleaning machinery