Valet Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the valet job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

H Schmitt

Hortense

Schmitt

17477 Florencio Islands

Boston

+1 (555) 156 0031

17477 Florencio Islands

Boston

Phone

p +1 (555) 156 0031

Experience Experience

Detroit, MI

Valet

Detroit, MI

Bailey, Gerlach and Konopelski

Detroit, MI

Valet

Complete any and all training and certifications as requested by a Manager or Supervisor, Hotel Manager, or Human Resources
To improve access and create a welcoming atmosphere for our customers and clients
Offer assistance to all guests and provide them with requested information and directions, escorting the guest whenever possible
Assist in making reservations for restaurants and limousines for our guests; assist in airline ticket requests
To check in with account contact, shift or valet manager when arriving to work
Develop and maintain positive working relationships with fellow team members and other departments
Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to a Manager or Supervisor

Boston, MA

Ski Valet

Boston, MA

Wolf Inc

Boston, MA

Ski Valet

Complete accurate work order paperwork and prioritize work orders in an expedient manner
Clean store, fixtures, and racking daily to provide a superb, clean environment for guests and coworkers
Perform special requests as directed by club managers
Call for additional assistance if a line develops to ensure proper guest satisfaction
Performs special requests as directed by club managers
Perform the daily tasks according to the Osprey Standards, and those set forth by the Front Desk Supervisor or Front Office Manager
Assist management with assorted tasks

present

Houston, TX

Valet Supervisor

Houston, TX

Predovic-Heaney

present

Houston, TX

Valet Supervisor

present

Supervises the valet services team to include efficient staffing, employee development and training, performance management and policy enforcement
Schedule, train and manage valet attendants to ensure best practices established by LAZ Parking
Assist the Valet Manager in completing projects that may arise from the operation of the the location
Oversee the valet operations of a hotel under the supervision of the Valet Manager to ensure 24/7 professional parking management
Maintains department records, establishes files and prepares memoranda and/or routing reports for other department managers
Responds effectively to guest inquiries related to MGM Grand Detroit and the downtown Detroit area providing excellent guest service
Regulates the movement and flow of traffic to ensure the casino provides efficient and effective guest services and avoids traffic congestion and delays

Education Education

Bachelor’s Degree in Hospitality

New York University

Bachelor’s Degree in Hospitality

Skills Skills

Ability to professionally represent “THE TENNESSEAN Hotel” while presenting a warm, professional, and refined demeanor with guests and co-workers
Ability to maintain knowledge of hotel features and information (e.g., dining, events, amenities, etc.)
Ability to communicate professionally and effectively
Ability to produce and maintain an acceptable driving record and unrestricted drivers’ license
Ability to present information to Ownership or Management as requested in a professional manner
Ability to pay attention to details
Ability to attend meetings and/or line-ups on a daily and weekly basis
Ability to speak, read, and comprehends the English language
Ability to operate hand held check-in device
Ability to write clearly and concisely

Create a Resume in Minutes

15 Valet resume templates

Read our complete resume writing guides

Assistant Manager, Valet Operations Resume Examples & Samples

Assists the Manager in hiring, training and development of Valet Attendant staff
Manages Supervisors and employees by setting work expectations and leadership standards
Offering consistent and timely feedback to Supervisors and hourly staff to ensure effective communication
Rewards and recognizes employees for above and beyond work performance and build on their strengths
Encourages employee development in all pertinent roles within the department
Understand and uphold the B-192 collective bargaining agreement by enforcing and applying guidelines
Reviews and approves employee schedule and attendance forms
Knowledgeable and able to manage operating budgets and adjust operations in accordance to business trends
Decisive and experienced in problem solving turning negative experiences into positive resolutions
Cater to guest needs; be diligent and level headed under any situation
Develop and implement programs that improve guest and employee satisfaction
Able to act independently and make decisions with exceptional focus on attention to detail
Review and understand variable operating business statements and operating margins
Develop and implement programs to promote wellness and comply with our Environmental Health and Safety standards
Assist with other Parking Operations duties as necessary
Minimum 3 years of operations management experience in theme park or hospitality industry, including experience in guest service or equivalent combination of education and experience
Dress in business attire
Must be available to work on weekends, holidays, and nights
Must be able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day
Valid CA state driver’s license
A strong passion for delivering the highest quality of guest service
Ability to achieve results through the flawless execution of strategies and objectives
Strong organizational, planning, delegation, mentoring and coaching skills
Ability to manage effectively under deadlines
Must be proficient in Microsoft programs such as Word, Excel, PowerPoint and Access
Strong customer service, interpersonal and organizational skills
Able to work well in a team environment as well as independently

Ski Valet Resume Examples & Samples

Responsible for receiving, transporting and storing guest equipment
Deliver a world-class experience
Stores and organizes guests ski and snowboard equipment
Ability to stand for long periods of time - required
Ski and snowboard rental or service technician experience - preferred

Valet Resume Examples & Samples

Work well in a fast paced, team-oriented environment
Service and repair merchandise according to established guidelines
Complete accurate work order paperwork and prioritize work orders in an expedient manner
English fluency - required
Ability to work nights, weekends and holidays - required

Valet Bmw of Silver Spring Resume Examples & Samples

Maintains vehicle appearance and performance by cleaning interior and exterior of vehicles, replenishing all vehicle fluids as needed, and replacing batteries when necessary
Keeps lots neat and orderly, moving cars as directed by Management
Inspects parts, equipment, or vehicles for cleanliness, damage, and compliance with standards or regulations
Makes key tags for vehicles
Must have clean driving record with no more than 2 moving violations
Must be able to drive both an automatic and manual car shift
High school diploma or GED required

Ski Valet Resume Examples & Samples

Responsible for receiving, tracking, transporting and storing guest personal and rental equipment
Deliver a world-class guest experience
Assist and greet guests in storage and retrieval of snow sports equipment
Assist guests in taking ski and snowboard boots on and off
Deliver excellent guest service
Operate ski valet software
Offer guests local insight on mountain conditions, weather, ski trails, lift access points and dining option on property and around mountain
Maintain a working knowledge of products and trends within the industry
Previous snow sport industry experience - preferred
Commitment to exceptional customer service
Multi-task, with a strong attention to detail
Ability to work a flexible schedule; including nights, holidays and weekends - required

Ski Valet Resume Examples & Samples

Guide our internal and external guests to experiences of a lifetime
Greet and welcome all guests: actively engage every guest who approaches the ski valet and day-lodge area
Meet and greet all guests in base area
Check skis and boards in and out of ski check for complimentary overnight storage
Be proficient in the use of day-lodge lockers, and assist guests with their use
Actively provide guests with information about services available at Park City
Assist with organization, cleanliness, functionality, and safety of ski check, day-lodge, and base area
Take and assess guest complaints, comments, or special requests - provide on-the-spot resolution
Positive, enthusiastic attitude
Ability to converse clearly and comfortably with a variety of guests
Ability to work in all weather conditions for extended periods of time

Ski Valet Resume Examples & Samples

Tags, stores, inventories, and issues members’ and guests’ ski equipment
Records ski tuning instructions and guest ski storage
Works daily with front desk staff
Shovels snow, removes ice from building exterior walkways and decks
Performs special requests as directed by club managers
Assists members by answering questions promptly and courteously
Contributes to team effort by accomplishing related directives as needed
Problem solves member issues within authority level, direct to upper management for decisions
Professional at all times
Greets members and guests by name
Assists with member/guest requests
Cooperates with other staff by assisting them as needed
Complies with facility usage policies
Able to lift and carry up to 50lbs - required
Able to work indoors as well as outdoors in winter weather conditions - required
Fluent in English - required
Able to communicate with diplomacy and tact - required
Able to deliver exceptional guest service - required
Resume - preferred

Vail Mountain Club Valet Supervisor Resume Examples & Samples

Locate and deliver members’ and guests’ ski equipment to member when member and/or guest arrives each day to go skiing
Receive and transport members and guests skis to ski storage at end of ski day or when member and/or guest is done skiing for the day
Record ski tuning instructions and transport equipment to and from ski shop
Change light bulbs, performs minor maintenance as needed
Assist food and beverage staff with morning services
Dust, sweep, mop, and vacuum as directed
Assist members by answering questions promptly and courteously
Contribute to team effort by accomplishing related directives as needed
Greet members and guests by name
21 year of age or older - required
Ability to drive a manual transmission - required
A valid US driver's license- required
Be familiar with ski and snowboard equipment - required
Must have guest service experience - required
Must be able to work outside in all weather conditions - required
Must be able to stand for long periods of time - required
Must be able to bend, crouch, crawl, climb and kneel - required
Must be flexible and able to work weekends, holidays, mornings & evenings when needed. - required
Must be able to communicate effectively in English - required
Must be able to lead the team of Valets through proper direction and enforcement of all rules. - required
Must be able to Support direct Manager in all off-season cleanup and repair work. - required
Must be able to Support other Mangers in other departments of the Club as necessary.- required

Ski Valet Resume Examples & Samples

Offer each guest an "Experience of a Lifetime" through excellent service and engagement
Clean store, fixtures, and racking daily to provide a superb, clean environment for guests and coworkers
Adhere to safety procedures regarding use of tools and equipment
Maintain organization and cleanliness standards
Use of chemicals is daily; wood glue, rubbing alcohol and spray adhesive
Use of hand tools; screw drivers, power tools and screw shooters
Ski and snowboard knowledge is not required but is extremely helpful
English fluency
Ski and snowboard rental or service technician experience a plus

Ski Valet Resume Examples & Samples

Tag, store, inventory, and issue members and guests ski equipment
Park member vehicles as needed
Assist with restroom cleanliness checks
Perform special requests as directed by club managers
Participate in all mandatory staff meetings and trainings
Able to multi-task in a dynamic environment- required
The ability to work well in a team environment- required
Ability to effectively present information in one-on-one and small group situations to members, guest, and other employees of the Club - required

Valet Concierge Resume Examples & Samples

Greet members and assist Valet with ski's and equipment
Ensure guests are signed in by members
Assign, code, explain, and clean rental lockers
Help keep locker room orderly and neat
Assist front desk with daily duties
Assist members and guests by answering questions promptly and courteously
Arrives on time and in uniform for shift and is professional at all times
Cooperate with other staff by assisting them as needed
Comply with facility usage policies
Experience with a POS billing and/or ordering system- required
Experience with Microsoft Office Programs – required
Ability to give clear and concise directions to team members- required
18 years of age or older - required
Ability to effectively present information in one-on-one and small group situations to members, guests, and other employees of the Club - required

Ski Valet Resume Examples & Samples

Welcome guests in a warm, friendly, prompt and professional manner
Ensure the timely delivery and retrieval of skis to and from the ski lift
Maintain a high level of professional appearance, demeanor, and ethics in dealing both with guests, co-workers and subordinates
Ensure that the ski carts and adjacent public areas are kept in pristine condition
Anticipate guests’ needs, respond promptly and acknowledge all guests, despite how busy or the time of day
Ensure good safety practices of guests throughout the hotel, and proper emergency and safety procedures are followed
Perform any additional tasks or projects as required
Flexible schedule required. Must be available to work holidays, weekends and nights
Must be able to read write, speak, understand and comprehend English fluently. -required
Must be able to lift 50 lbs. -required
Must be able to pull a cart loaded with 12 skis, approximately 100 lbs., from the Vail Marriott to the base of the Lionshead Gondola, approximately 300 yds. multiple times in a day. -required
Must be able to stand and walk for 6 hours at a time. -required
Guest Service experience. -preferred
Knowledge of ski and snowboard equipment. -preferred
Knowledge of Vail mountain. -preferred
Ability to speak Spanish. -preferred
Must be able to work until the end of the season, April 14 2013. -required
Must be able to work split shifts (8am-12pm & 2pm-5pm), 5-6 days a week. Shift times may change as the mountain extends hours. -required
In-person interviews. -preferred

Ski Valet Resume Examples & Samples

Gondola, approximately 300 yds. multiple times in a day. -required
Knowledge of Beaver Creek mountain. -preferred
Must be able to work until the end of the season, April 20, 2015. -required

Ski Valet Supervisor Resume Examples & Samples

Act as mountain-side concierge
Ski and snowboard knowledge - highly preferred
Experience with basic service tools and machinery

Rental Technician / Ski Valet Resume Examples & Samples

HS Diploma or Equivalent - required
Friendly, personable and comfortable working with people
Ability to work a flexible schedule; including nights and weekends - required
Passion for the snowsport industry - preferred

Valet Resume Examples & Samples

Maintains new- and used-vehicle inventory appearance and performance
Places buyer guides and stock tags in vehicles
Sweeps, shovels, or vacuums loose debris or salvageable scrap into containers and removes containers from work areas
Provides high level of customer service

Bellstaff / Valet Resume Examples & Samples

Must be over 21 years of age
Able to pass drug test
Valid Oregon driving license with no recent alcohol related offenses or criminal record
Requires a valid Oregon Driver License

Director of Ebay Valet Resume Examples & Samples

Define the strategy for user experience and operations to build a winning value proposition in the very vibrant and competitive assisted selling space, setting a multi-year winning vision for eBay’s proposition
Oversee the full P&L of the program driving both growth and profitability
Partner with Marketing & Product teams to drive business results, drive awareness and shape ideal end to end user experiences
Manage the day to day business operations & drive process improvements, ultimately writing the book on optimal ops model for eBay’s assisted selling business
Track business performance, leverage analytics resources and user feedback to drive business and user experience improvements
Champion customer needs and use them to drive changes and launch new services
Develop and Lead selling Innovation projects including pilots in key areas as appropriate
Lead, support and develop a team of highly talented individuals

Ski Valet Resume Examples & Samples

Operate ski valet storage system
Offer guests local insight on mountain conditions, weather, ski trails, lift access points and dining options
Deliver an enthusiastic and professional level of customer service at all times
Maintain a neat and organized work area
Answer phones courteously and professionally
Call for additional assistance if a line develops to ensure proper guest satisfaction
Education - HS Diploma or GED Equivalent
Work Experience - No prior work experience required, experience in a retail environment or equivalent relevant experience preferred
Computer Skill - Basic computer skills with ability to learn
Language Skills - English Fluency
Other Requirements - Excellent customer service skills, ability to handle multiple customers and projects at one time, ability to troubleshoot and elevate questions or concerns to management
Preferred Skills - Average math skills and merchandising, Spanish Fluency

Ski Valet Resume Examples & Samples

Assist and greet guests in storage and retrieval of snowsports equipment 
Assist guests in taking ski and snowboard boots on and off 
Deliver excellent guest service 
Multi-task, with a strong attention to detail 
Operate ski valet software 
Ability to communicate fluently with co-workers and guests in accurate spoken and written English required
Ability to work a flexible schedule; including nights, holidays and weekends required

Ski Valet Resume Examples & Samples

Welcome guests in a warm, friendly, prompt, and professional manner
Maintain a high level of professional appearance, demeanor, and ethics in dealing both with guests and co-workers
Anticipate guest needs, respond promptly and acknowledge all guests, despite how busy or the time of day
Ensure good safety practices of guests throughout the hotel, and that the proper emergency and safety procedures are followed
Flexible schedule required. Must be available to work holidays, weekends, and nights
Must be able to read, write, speak, understand, and comprehend English fluently
Must be able to stand and walk for 6 hours at a time
Must be able to work outside in all weather conditions
Guest Service experience preferred
Knowledge of ski and snowboard equipment preferred
Knowledge of Park City preferred
Must be able to work the entire ski season, which ends in mid April 2016

Ski Valet Resume Examples & Samples

Follow the resort’s etiquette guidelines
Check skis, boards, and boots in and out for complimentary overnight storage - maintaining an organized work space
Provide guests with information about services available at Park City
Assist with general clean up
Take and assess guest complaints, comments, or special requests - direct them to the appropriate person or department for resolution
Positive and enthusiastic attitude
Ability to converse clearly and comfortably with a variety of guests and staff
Repetitive lifting of skis and snowboards is required
Ability to work in all weather conditions

Valet, Vail Mountain Club Resume Examples & Samples

Issue members and guests ski equipment via computerized ordering system
Receive and transport members and guests ride equipment to snow, ski storage, and/ or to car valet, when member and/or guest arrives to Club and at the end of the day when they are done for day
Park member vehicles according to parking plan for garage
Change light bulbs, performs minor maintenance as needed or asked
Assist food and beverage staff with morning services/ or tasks throughout the day
Participate in all mandatory staff meetings and trainings, which are paid
Greet members and guests by last name, unless directed to use first names
Comply with facility usage policies and all Vail Resorts policies
At least 21 years of age or older - required
The ability multi-task and work well in a team environment- required
Must be able to pass a driving test and a MVR check – required
Ability to drive a manual as well as an automatic. -preferred
Must be flexible and able to work weekends, holidays, mornings & evenings when needed, with some required overtime during busy periods and holidays - required

Ski Valet Resume Examples & Samples

Valet all owner's and guest’s ski equipment with applicable labels, put into inventory, and stored in an organized fashion
Maintain cleanliness of the locker facilities for guest arrival
Locates and delivers owners’ and guests’ ski equipment
Receives and transports owners and guests skis to ski storage at the end of ski day or when owners and/or guest are done skiing for the day. Records daily inventory of all skis at close of business
Document all ski tuning instructions, coordination and transport equipment to and from the ski shop
Report light bulbs, performs minor maintenance as needed
Assists with restroom cleanliness checks
Maintain amenities in ski locker room areas i.e. water, granola bars, trail maps, etc
Problem solves owner and guest issues within authority level, direct to upper management for decisions
50% of job is outdoors

Valet / Uniform Attendant Resume Examples & Samples

Requires the ability to lift up to 40lbs and applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays
The ideal candidate will have a can-do approach to any task
The ability to perform this position to Four Seasons Standards and learn the Sequence of Service is required
High School or college degree preferred
1-2 years experience in a luxury hotel

Bellperson / Valet Resume Examples & Samples

Greet guests and offer luggage assistance as needed: including check in, check out, and room moves. Promptly greet guests in a friendly and professional manner. Deliver messages, luggage, packages, flowers, cribs, highchairs, shower chairs, newspapers, and ice or run errands as required to exceed guest expectations. Answer questions pertaining to amenities, services, policies, attractions, dining, entertainment, directions etc. Coordinate transportation needs for owners and guests. Keep main entrance, lobby and porte-cochere clean and free of trash or other debris. Maintain luggage carts to ensure they are in working order. Track bell cart inventory. (55% time)
Ability to legally drive a vehicle
1 year of front desk / bell attendant experience in a hospitality/hotel environment and/or
1 year of customer service experience in service or retail environment

Franchised Valet Manager Resume Examples & Samples

The Valet Manager is responsible for the successful supervision and organization of the Valet Attendants
The Valet Manager must ensure that they are providing exceptional customer satisfaction by serving guests in a hospitable manner to ensure a positive guest experience during arrival and departure
The Valet department must be executed at the highest level of professionalism and courtesy
The Valet Manager must drive results through proper guest care that meets or beats Pearl and brand standards
The Valet Manager must ensure that our associates and customers are treated with the utmost respect at all times since they are the key to our success. Foster the Pearl culture
Ensure compliance with brand standards as well as the Pearl standards and procedures
Foster teamwork
Must possess high energy, professionalism and confidence every day and in every way
Be a highly motivated and enthusiastic leader
Participate in Pearl stand-ups and meetings with enthusiasm and commitment to success
Treat guest, associates, vendors and co-workers with professionalism and respect at all times
Understand and comply with emergency procedures
Ensure approved uniforms are being worn at all times with nametags
Evaluate the staffing requirements and create work schedules weekly adhering to budget goals
Ensure that the Valet/Bell desk is attended at all times and that posting positions are maintained
Ensure sufficient staffing is present to meet the daily business demands
Communicate anticipated business demands daily with each associate
Ensure staff’s knowledge of hotel services, features and amenities
Assign specific tasks as they arise to the staff according to rotation sequence
Answer and document all calls and requests for Valet and Bell assistance
Maintain security and accurate record of all guest room keys issued to bell staff
Coordinate group luggage requirements
Ensure proper training of proper use and care of guest’s vehicles while driving and parking
Ensure proper security of guest’s vehicle keys and belongings
Perform other tasks that are deemed necessary to the success of Pearl, the hotel and the associates

Valet Resume Examples & Samples

Greet guests and offer luggage assistance as needed: including check in, check out. Promptly greet guests in a friendly and professional manner. Answer questions pertaining to amenities, services, policies, attractions, dining, entertainment, directions etc. Coordinate transportation needs for owners and guests. Keep main entrance, lobby and porte-cochere clean and free of trash or other debris. Maintain luggage carts to ensure they are in working order. Track bell cart inventory
Maintain positive customer and associate relationships: Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management that may require additional monitoring or follow-up. Make appropriate service recovery recommendations. Promote team work and quality service through daily communications and coordination with other departments
Ensure compliance with: Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedure, and Standard Operating Procedures
Build a “Count On Me” Culture: Continuously exhibit the company’s Count on Me philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job, be respectful in every way; deliver a great experience
Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff
Must be 21 years of age and possess a valid Drivers License

Valet Runner Resume Examples & Samples

Collecting and delivering guest and staff laundry
To assist Laundry Operator on the daily assignment as required
To ensure all policies and procedures set forth by the hotel are adhered to
To supervise proper care and use of equipment, machines and washing supplies
To assist in training, supervision and maintenance of grooming and standards within the scope of responsibility
Minimum 2 years of experience in hotel laundry or equivalent will be advantage. No experience with good learning attitude are welcome
Good communication skills and proficiency in English
Proficiency in Microsoft Office. Knowledge of the Opera hotel management system will be helpful
Understanding of Laundry Operation, Machines and techniques will be advantage
Self motivated and works independently

Valet Parking Cashier Resume Examples & Samples

Collection and monitoring of complimentary and valet tickets
Responsible for any report discrepancies and audit conducted by any of Accounting representative
Report all cash discrepancies to the Auditor/ Accountant immediately
Strictly adhere to the hotel’s procedures for cash handling and cashiering
Conduct self in a professional manner at all times to reflect the high standards of the company
Must be willing to a flexible schedule in order to accomplish all major responsibilities and tasks
Must have excellent cash handling skills evidenced by no overages and shortages
Must have a commitment to follow all local and corporate policies and procedures as they relate to this position
Must work in a safe, prudent, and organized manner
Count and verify daily cash receipts and post accordingly in the system
Prepare all Daily Valet reports such as Detailed Cash Report, Complimentary Vouchers Report, etc
Perform any additional duties as assigned by the Guest Services Manager and Accountant
Two to three years experiences with customer service
Hospitality diploma is an advantage
Second language is an advantage
Good time keeper and well organized
The capacity to complete different tasks at the same time and working under pressure

Valet / Retail Attendant Resume Examples & Samples

Greet arriving and departing customers in a timely and courteous manner being positive and professional at all times, treating each guest as an individual
Responsible for issuing (to the guest) the Customer claim Check and the Final Exit Release Check
Must be able to explain the valet payment process to guest
Open and close vehicle doors and inspect vehicles for damage prior to parking the guests vehicle
Must fill out the Key Tag, in its entirety
Retrieve the vehicle in a safe and timely manner, thank the customer for their business
Obey all traffic signs and speed limits
Maintain a fully stocked and clean gift shop environment
Demonstrate skill in dealing with customer complaints, using active listening skills to defuse difficult and sometimes emotionally charged situations to maintain the customer’s goodwill
No experience necessary, training will be provided
Must be able to obtain and maintain a West Virginia Greyhound Racing License
Must be able to operate both a standard type transmission and an automatic transmission
Must be able to present a copy of current motor vehicle driving record
Driving record must have none of the following driving infractions within the previous three (3) years
Basic math skills including addition and subtraction
Excellent guest service abilities and communication skills
Role model the GuestPath Universal Service Standards and interact positively through relationships with guests, coworkers, and supervisors displaying genuine concern and mutual respect for people
Greet guests positively, treating each person as an individual and in a professional manner

Parking Attendant / Valet Resume Examples & Samples

Works in the designated valet parking area
Must have a valid driver's license and be able to safely operate and park guest’s vehicles
Must be able to understand and follow verbal and written instructions

Valet Retail Attendant Resume Examples & Samples

Park and secure the vehicle, making sure all doors are locked and windows are closed
Ensure all vehicle keys are turned in to the key room window, with accompanying Key Tag attached, immediately upon parking guest’s vehicle
Maintain an organized and efficient key room operation
Collect and retrieve customers keys in a timely manner
Obtain the final claim check, make sure it matches
Operate cash register during guest sales including credit card and cash transactions
Price products for sale based on invoice costs and track inventory needs
Fold t-shirts, unpack boxes, arrange displays, etc
Must adhere to established cash and non-cash variance policicies
Prioritize and handle multiple tasks
Perform as a team member and assist fellow associates to ensure a smooth operation
Role model the skills of customer service and interact positively through relationships with customers, coworkers, and supervisors displaying genuine concern and mutual respect for people
Understand the goals and vision of the organization, and demonstrate commitment to those goals in terms of individual and team performance
High School diploma or GED preferred
TIPS Certification
Must be 21 years of age
Suspended or revoked license
DUI (Driving Under the Influence of Alcohol) conviction
Reckless driving conviction
Any combination of motor vehicle accidents or moving violations that total four (4) or more

Ski Valet Resume Examples & Samples

Responsible for all equipment preparedness prior to the start of the ski day
Ensure that all equipment is neatly organized by Guest or Owner name and unit number
Follow department policies, procedures and service standards, including all safety policies
Previous Guest service experience an asset
Passion for snow sports and winter activities

Hotel Valet Day Resume Examples & Samples

Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members
Ensures guests keys are not in the car prior to locking it
Ensure that lights are turned on when needed and are turned off when the car is parked
When idle, you should help keep the valet area clean
Assist guests in wheel chairs to the Casino when necessary
Safety, and respect all Company and guests property
Ensures department adheres to all regulatory, departmental and company policies and procedures
Ensure cars are in park for automatic transmissions, or neutral with the emergency brake on for manual transmissions, when bringing it back to the guest or parking it
Make no adjustments of inside controls and do not disturb
Open doors of arrivals and departures for guests, greet them, wish them good luck and a fond farewell
Greets all guests with positive upbeat attitude upon arrival
Has knowledge of all areas of the casino and hotel outlets
Knowledge of all promotions and events
Valid drivers license with good driving record
Able to drive automatic and manual transmission vehicles

Valet Attendent Resume Examples & Samples

Parks and retrieves all guests and patrons cars using care and caution at all times, following all departmental rules and regulations as well as driving safety rules
Maintains a clean and safe working area
Picks up trash, sweeps valet areas, keeps valet booths clean
Performs duties of traffic control and monitoring driveway lanes to efficiently park and retrieve guests’ vehicles
Assist guest with unloading or loading luggage when necessary
Answers guest inquiries about hotel facilities and general information concerning our hotel or city
Drive all types of vehicles (Standard and manual transmissions)
Writes valet employee number on every valet ticket
Clean driving record

Valet Supervisor Resume Examples & Samples

Supervises the valet services team to include efficient staffing, employee development and training, performance management and policy enforcement
Conducts periodic inspections of valet-designated parking areas
Responsible for necessary staffing adjustments in order to properly accommodate MGM Grand Detroit guest
Maintains department records, establishes files and prepares memoranda and/or routing reports for other department managers
High School diploma or equivalent. Bachelor’s degree in Business Administration or related field preferred
Strong analytical and listening skills
Ability to operate manual transmission vehicle
Ability to handle and maintain confidential information
Ability to work in an environment where pipe, cigar, and cigarette smoking is permitted

Bellperson / Valet Drivers Resume Examples & Samples

Take initiative to go beyond the ordinary to resolve guest complaints and create loyalty
Escort arriving guests, provide history tours of resort and orientations to the guestrooms
Valid (state) driver’s license
Experience driving all types of vehicles
Provide legible communication and directions

Bellperson / Valet Resume Examples & Samples

Coordinate guest requests, reservations and miscellaneous tasks as required
Assist guests with transportation needs
Park and retrieve guest vehicles
Good driving record
Experience. Previous experience passionately providing service to others and driving all types of vehicles
A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and has an impeccable driving history

Valet Resume Examples & Samples

Warmly welcomes and recognizes all guests
Is responsible for retrieving and parking all guest vehicles, including upon arrival and departure according to standard
Issues Valet Ticket to arriving guests as needed
Greets and escorts guests to and from their accommodations in the absence of a bellman
Maintains the lobby area, cleaning and organizing as necessary
Stores luggage and maintains the organization and security of the bell closet
Utilizes luggage storage log for all storage and removal of items from the bell closet
Must be able to drive and park all types of vehicles safely (manual and automatic)
Prior hotel or hospitality experience preferred
Strong organizational and time management discipline
Vermont Driver’s License preferred

Valet Associate Resume Examples & Samples

Working on the Concierge desk, greeting and assisting customers
Cross-selling other centre services
Keeping customer’s records up-to-date and other administrative tasks
Maintaining an excellent knowledge of the centre’s retailers, restaurants and facilities, so you can assist customers

Ski Valet Resume Examples & Samples

Valet all member’s and guest’s ski equipment with applicable labels, put into Jonas ski inventory, and stored in an organized fashion
Front desk, fill in when necessary. Moving of member vehicles when applicable
Locates and delivers members’ and guests’ ski equipment to member when member and/or guest arrive each day to go skiing
Receives and transports members and guests skis to ski storage at the end of ski day or when member and/or guest are done skiing for the day. Records daily inventory of all skis at close of business
Keep a daily log of all ski activity
Changes light bulbs, performs minor maintenance as needed
Assists food and beverage staff with daily services
Make cookies and present them in the Club Room with milk daily
Maintain cleanliness of the Club facility for guest arrival
Assists with cleaning the club room, restroom, and all public areas
Valid U.S. driver’s license and have a clean driving record - required
Ability to arrive on time and in uniform ready to work by 7:30am - required
Willingness and ability to work outside in winter conditions - required

Valet Supervisor Resume Examples & Samples

Greets customers immediately with a friendly and sincere welcome in person and by phone that epitmomizes True Waldorf Service. Communicate to staff daily VIP arrivals and departures, group arrivals/departures,daily movements, red flags, Napua Arrivals and other operational items of note. Responds to inquiries with accurate information regarding hours of outlet operation, directions to local attractions, or meeting rooms, car rentals and airline shuttle service, etc. according to individual needs
Trains, supervises and disciplines valet team while ensuring employees are at their stations or posted properly, that Clerks are logged onto their computers and ready to assist with arrivals. Organizes lunch periods and shift changes to ensure smooth transitions and reduce service interruptions during these times. Monitors North and South Valet desk traffic flow and redeploys staff between the two areas as necessary for proper coverage. Works cooperatively with Guest Services Management and MOD’s to achieve departmental goals
Acts as a “first contact” by responding to guest complaints, conducts research to develop the most effective solutions and negotiates results prior to escalating to the Guest Services Management or MOD. Listens and assists in resolving problems such as vehicle damage claims, price disputes, property wide service issues, etc. Remains calm and alert especially during emergency situations and heavy hotel activity. Communicates with Manager staff and provides feedback on team performance and operational updates
Ensure that the North and South drives of the hotel are clear of traffic, and that all guests are properly assisted by the Clerks, Valets, Drivers, Doormen, and Aloha Greeters. Assists Guest Services Management with various administrative duties including but not limited to; attending departmental and hotel meetings, administering inner office memos, maintaining departmental statistics, monitoring team member standards and other duties as assigned
Ensure clean and safe working environment for team members and guests
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts

Valet Supervisor Resume Examples & Samples

Supervise the Valet team
Offer a consistent, high standard service and assistance to guests and maintain a door presence that offers courteous and attentive service
Ensure that individual guests and groups receive fast, efficient and friendly service
Ensure that the Front Office Management on duty are kept fully aware of any relevant feedback from either guests or other departments
Ensure the effective handling and parking of vehicles for arriving/departing guests and clients
Communicate with Security regarding any unattended vehicle
Greet all guests in public areas and rooms in a warm and welcoming manner
Positive attitude and excellent communication skills
Ability to work individually or as part of a team
Commitment to respond to guest requests and deliver high levels of service
Previous experience as a Valet Supervisor

Valet Parking Supervisor Resume Examples & Samples

Ensure all parking transactions are accurate, banks are balanced, deposits are correct and secured and discrepancies reported
Maintain an inventory of operating supplies
Monitor and maintain all parking equipment and report needed repairs
Perform Valet Parking Attendant duties, as needed
Interview, train, supervise, schedule and assist in evaluating team members

Valet Clerk Resume Examples & Samples

Receives calls from guests, vendors, and team members requiring assistance and dispatches guest service valet team members to handle requests
Maintains logs, stores and maintains vehicle keys
Assists guests that arrive at the desk to request assistance or ask a question. Makes service request calls to a variety of hotel departments
Maintains Valet Attendant rotation system and monitors posting positions and rotation
Processes payment / posting for valet parking associated fees
Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management. Maintains house bank in accordance with policy. Complies with accounting guidelines regarding receipt and distribution of tips on behalf of tipped valet team members
Uses hotel network efficiently as an information resource to keep current on hotel events, hours of operation, guest information and communications through email
Provides Valet service assistance during busy periods
Ability to listen effectively, speak, read and write English clearly to ascertain and document important information
Ability to stand, walk and/or sit and continuously perform essential job functions for the duration of the work shift
Ability to prioritize multiple tasks and assignments
Ability to grasp, lift and/or carry or otherwise move goods. Sufficient manual dexterity in hands

Ski Valet Supervisor Resume Examples & Samples

Supervise and coordinate operations and ski valet colleagues
Responsible for cleanliness and order of all Guests and Owners ski and snowboard equipment
Ensure that ski storage room is constantly organized and kept up to date with Guests and Owners equipment
Excellent communication skills and a professional presentation
Ability to focus attention on Owner and Guest needs, remaining calm and courteous at all times
Ability to work Friday, Saturday and Sunday shifts

Ski Valet Resume Examples & Samples

To consistently maintain and update the ski/boot storage area
To ensure all equipment match to the guest’s identification number/pass
To assist the guest services staff with the transportation of skis to and from ski storage
To correctly store all ski boots and ensure that the warmers are in good working order
To know and understand the duties of other positions within the guest services department if assistance is required
To have a complete understanding of the fire evacuation and lost and found procedures
To ensure the whole ski valet area is clean and tidy at all times (storage area, equipment, hallway in the immediate vicinity and entrance of area)
To be always neatly groomed and in full uniform when on duty
To promote and enforce health and safety awareness as well as to have a complete understanding of the fire evacuation and lost and found procedures
Actively participate in the Chateau Whistler’s environmental program and department specific initiatives in working towards sustainable operations
Must be sincerely friendly, personable and self confident with the public
Must be empathetic to guest needs and concerns
Guest Service experience is an asset
A secondary language is an asset
Must be a team oriented person
Must be flexible and ready to work a variety of shifts. (ie Split shifts/Cover shifts) but predominately 5 days per week, 8 - 4:30 pm
Must be energetic and enthusiastic
A degree/diploma in Hospitality Management is an asset
Physical Aspects of Position (include but are not limited to)
Frequent lifting of 25 lbs or more

Valet Services Supervisor Resume Examples & Samples

Supervises the valet and guest service employees, ensures employees are properly trained and follow established safety standards
Leads the pre-shift meetings for valet/guest service employees
Compensates guests within for service related inconveniences
Regulates the movement and flow of traffic to ensure the casino provides efficient and effective guest services and avoids traffic congestion and delays
Reviews, recommends, and issues counseling to valet/guest service employees
Coordinates arrangements for departmental staff and efficiency meetings
Acts as custodian for departmental documents and records departmental invoices
Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of unusual events
Two to three years previous experience as a Supervisor in a customer service environment
Must possess a valid Michigan Drivers License
Basic knowledge of Microsoft Office to include Word, Excel, and Outlook
Keyboarding and typing skills

Concierge / Valet Associate Resume Examples & Samples

Actively providing information, directions and other assistance to guests
Parking and collecting customer’s vehicles, ensuring the highest level of care
Maintaining an efficient and methodical parking system
Looking after the upkeep of the Concierge desk
Actively promoting the centre’s products and services
Recording and following up customer comments or complaints
Assisting the Concierge Team Leader in duties relating to promotional and PR activity

Valet Runner Resume Examples & Samples

The ability to follow proper payroll procedures
The ability to pick up and assume responsibility for keys and communication tools
The ability to package and arrange for delivery any guest laundry or dry cleaning
The ability to pick up and deliver guest's laundry and dry cleaning from guest rooms
The ability to handle special situations such as "Do Not Disturbs", special instructions from guests or lock out rooms
The ability to display a high level of professionalism, warmth and integrity while in guest rooms or in guest areas
The ability to operate and maintain all steam and pressing machines and to report any malfunctions immediately to a supervisor or manager
The ability to steam, press and touch up shirts, jackets, blouses, dresses, skirts, pants, etc. in a professional manner meeting the standards
The ability to answer telephones and assists guests in their requests
The ability to drive garment’s trolley for pickup and delivery guest laundry within the hotel
The ability to perform daily cleaning duties in the laundry/valet area
Previous laundry experience an asset

Valet Cashier Resume Examples & Samples

Greets all arriving guest at the MGM Grand Detroit Casino and Hotel entrances. Provides courteous, efficient, and enthusiastic service for guests requesting parking
Monitors the traffic in designated areas such as: the valet areas
Monitors and directs the traffic at the Hotel Valet and Casino Valet. Ensuring that safety equipment in the valet area used
Assists guest with guest services equipment such as: issuance of scooters and wheelchairs
Inputs incoming valet tickets into computerized system for valet parking customers. Maintains on-hand cash
Inputting Information into the CVPS system from the valet tickets within 15 minutes of receiving it
Ticket reconciliation preformed at the end of the shift to ensure all retrieved vehicles are taken out of the system
Issuance of wheelchairs and scooters
Proper phone etiquette, using the guest name if available
Orients new employees into the department and the Casino
Responds effectively to guest inquiries related to MGM Grand Detroit and the downtown Detroit area providing excellent guest service
One to two years experience as a Valet Cashier or Booth Attendant, preferably at a major hotel or resort complex or at a large parking structure preferred
Self-motivated with excellent organizational skills and attention to detail
Ability to lift and carry up to 30 pounds at a time
Ability to push and pull heavy items and equipment
Ability to perform various activities such as constant standing, walking, frequent bending, reaching, kneeling, and squatting

Valet Runner Resume Examples & Samples

This person will ensure that all areas of responsibility are kept neat and clean for our guests and colleagues
Previous Valet experience is a plus
Must have ability to communicate well both verbally and written. Reading and counting is essential
Requires excellent communication and guest service skills
Must have aptitude to secure minimum levels of skills and abilities that would allow for a proficient job orientation based on specific tasks and methods. This is to provide for a safe environment for themselves and their coworkers

Valet Parking Resume Examples & Samples

Assists Bell & Door employees as needed
Records every park/retrieval into the CVPS system and takes pictures of every car driven
Adheres to all toke guidelines
Must be able to drive automatic and standard vehicles
Must be able to speak clear English

Ski Valet Resume Examples & Samples

Provide timely delivery, retrieval and storage of all guest ski / snowboard equipment
Maintain ski entrance area, keeping all storage areas stocked and clean, and maintaining tidiness in all areas
Perform the daily tasks according to the Osprey Standards, and those set forth by the Front Desk Supervisor or Front Office Manager
Maintain a high level of professional appearance, demeanor and ethics in dealing both with guests, co-workers and subordinates
Anticipate guests' needs, respond promptly and acknowledge all guests
Duties may also include valet parking and assisting other hotel departments including bell staff, car valet, restaurant operations…etc, as necessary
Able to read, write, speak, understand and comprehend English fluently - required
At least 1 year guest service experience - required
Colorado driver’s license - required
Able to drive Manual transmission vehicles - required
Excellent communication skills, both written and verbal - required
Basic knowledge of skiing and snowboarding - required
Must enjoy working with the public and have strong telephone skills - required
Flexible schedule. Able to work weekends and holidays - required
End of season commitment (April 25, 2017) - required
Able to lift 50lbs - required
Familiarity with Beaver Creek and Vail Resorts services, mountain layout and activities - preferred

Ski Season Valet Associate Resume Examples & Samples

Greet guests and safely park and/or retrieve owner and guest vehicles: Responsible for safety of guests, vehicles, and keys. Answer questions pertaining to amenities, services, policies, attractions, dining, entertainment, directions etc. Coordinate transportation needs for owners and guests. Keep main entrance, lobby and porte-cochere clean and free of trash or other debris. Assist guests with luggage. Maintain luggage carts to ensure they are in working order. (55% time)
Ensure compliance with: Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedure, and Standard Operating Procedures. (15% time)
Build a “Count On Me” Culture: Continuously exhibit the company’s Count on Me philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job, be respectful in every way; deliver a great experience. (10% time)
Acquires job skills and learns company policies and procedures to complete routine tasks
Ability to give high priority to customer service
Ability to solve problems with a minimum of guidance

Ski Seasonal Ski Valet Resume Examples & Samples

The Employee must be familiar with the rules and regulations as set in WVR Employee handbook
All employees must be familiar with property(s) amenities and hours of operations
Work closely with the Guest Services Manager for group arrivals, clubhouse set up and breakdown
Check and refill supplies (coffee supplies, doughnuts, put out cookies & cider in season, bathrooms, towels and spa cups)
Be familiar with the weekly work schedule and aware that it may change at times depending on occupancy to accommodate business demands
Possess sensitivity to the needs of guests and owners of high quality condominium property

Ski Valet Supervisor Resume Examples & Samples

Coordinates and leads the Ski Valet team in the absence of the Ski Valet Manager
Appropriately stores equipment according to the standard operating procedure
Creates an environment designed to stimulate all senses through personalized service
Stays knowledgeable and informed about all resort services, operations and activities as well as local information on restaurants, shops and activities
Provides information on facilities and services, events and attractions, tours, travel routes and transportation schedules
Knowledge of ski and snowboard equipment required
Knowledge of Mount Mansfield strongly preferred
Prior concierge or hospitality supervisory experience preferred
Technical proficiency (basic computer applications)
Understanding of hospitality operating systems
Solid judgment and ability to resolve conflicts effectively
Ability to adapt to changing guest needs

Ski Valet Resume Examples & Samples

Receives all ski and snowboard equipment from guests upon arrival
Prepares ski and snowboard equipment in a timely fashion each day for guest use
Provides assistance to guests with personalized service and communicates directly with them, both in person and by telephone
Provides ski conditions, ski maps, brochures and other literature
Prior concierge or hospitality experience preferred
Operate effectively in stressful situations

Valet Supervisor Resume Examples & Samples

Support the valet leadership department with the daily operations: Assist the valet leadership with daily operations of the valet department. Provide direction and supervision of the valet associates. Ensure your area of responsibility meets all company and compliance standards. Demonstrate and apply broad knowledge of concepts, practices, and procedures for managed work group(s) and how it supports related operations. Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern that may require additional monitoring or follow-up, to management. Make appropriate service recovery recommendations. (30% time)
Maintain positive customer relationships: Assist guests with loading/unloading luggage into and out of their vehicles. Track guest vehicles and keys. Routinely inspect all physical property (driveways, parking area, signage, luggage carts, and equipment) and maintain according to company and guest’s high quality standards. Provide information related to resort amenities, features, special functions and local attractions, dining, entertainment, and directions to guest upon request. Coordinate transportation needs for owners and guests. Ensure that main entrance, lobby, and porte-cochere are clean and free of trash or other debris. (30% time)
Build a “Count On Me” Culture:Create a positive and engaging work environment based on Wyndham’s Count On Me philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job, be respectful in every way; deliver a great experience. Embrace and exhibit the highest level of ethics and integrity consistent with company standards. Demonstrate an ability to motivate and communicate expectations with humility. Promote team work and quality service through daily communications and coordination with other departments. (25% time)
Ensure compliance with:Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedure, and Standard Operating Procedures. (10% time)
Performs other duties as needed.(5% time)
This position will require availability to work a flexible schedule, including nights, overnights, weekends and holidays
Parking management experience, specifically valet
Demonstrated ability to work under pressure
Ability to communicate effectively with employees, guests and owners
Ability to complete basic reporting and paperwork in a timely manner
Ability to supervise, teach/train, coach and counsel assigned valets
Ability to maintain a calm demeanor in sometimes difficult/fast paced situations
Ability to act independently and make decisions according to company policy
Ability to ensure valet staff provides exceptional customer service and maintains safe vehicle handling
Ability to handle arriving/departing guests’ luggage, for storage and/or delivery via cart to/from designated units at the property
Must be able to drive both manual and automatic transmission vehicles
Must know current motor vehicle laws
One year of Supervisory experience
One year of related Valet work experience
Experience with Microsoft 2013
Required: Current Drivers License in Good Standing
Must be 18 years of age or older to apply
WVO requires the successful completion of a background check, Motor Vehicle Check and Drug Test prior to employment

Ski Valet Resume Examples & Samples

Assist and greet guests in storage and retrival of snowsports equipment 
Assist management with assorted tasks
Maintain cleanliness in and around store and person
Be able to lift 50lbs
Be able to stand for 8 hrs
Be able to work in outdoor winter conditions as well as indoor

Ski Valet Resume Examples & Samples

Valet guests’ ski equipment with appropriate labels in our coordinated locker system to store for guests’ use
Maintain cleanliness of the ski valet facilities for guest arrival and departure
Locate and deliver guests’ ski equipment to guest, vehicle/s and/or our DoubleTree Shuttle
Record daily inventory of all skis at close of business
Complete daily checklists
Work directly with Breck Sports for tuning and proper return of equipment
Problem solving and guest issues within authority level, potentially directing issues to upper management for decisions
Work in changing environments. This position does include changing work conditions existing outside our variable climate

Valet / Door Resume Examples & Samples

Validdrivers license
Ability to drive a manual transmission
High school graduate or equivalent vocational training certificate
Knowledge of vehicle mechanics
Ability to input and access information in the property management system/computers
Previous guest relations training
Exert physical effort in transporting 30 pounds, occasionally pushing up to 80
Reaching

Seasonal Centralized Ski Valet Resume Examples & Samples

Maintain an excellent understanding of safety and emergency procedures as they relate to the safety of owners, guests, and the property
The Employee must report to work on time, unlock the ski rack and be ready to assist owners and guests with loading and unloading of skies to and from WVR shuttles
Develop a thorough knowledge of the town and surrounding areas, events, activities, restaurants, road directions, transportation options to the property, pick up place and schedule of City bus and WVR shuttles
Assist Front Office with any needs (answer phone calls, answer general guest questions, drive guests upon request, help deliver donations and recycling)
Develop a basic working knowledge of the PBX phone system and company radio using proper telephone and radio etiquette
Maintain cleanliness of the property (Front Office area, clubhouse, bathrooms, patrol the property for trash and cigarette butts, and collecting trash bags from all areas)
Understanding of providing effective and efficient guest services generally associated with hotel type operations

Valet Resume Examples & Samples

Valet cars for residents, guests and family members
While valeting, drive vehicle to a specific spot in the valet parking lot, secure and note the space the vehicle is parked in, tag and log the vehicle, manage keys and claim tickets, and return the tag and keys to the valet key booth
Greet all guests, residents and family members upon arrival, open doors, escort guests and family members, explain valet procedures and pricing, ask guests if they need directions, and perform access control responsibilities for the valet area
Manage parking area, by putting up and taking down barricades, directing traffic, and more
Follow proper safe driving procedures and safety protocol at all times
Inspect grounds, including the garage and front lobby
Vacuum front entrance and lobby a few times a day
Deliver packages and groceries
Replenish water for common areas
Put up name plates for resident parking
Understand and actively participate in Environmental, Health and Safety responsibilities by following established Atria and state policies, procedures, trainings, and team member involvement events
High school diploma or general education degree (GED); or one (1) to three (3) months of related experience and/or training; or equivalent combination of education and experience
Strong communication skills, both written and verbal. Bilingual Spanish speaking abilities preferred
Able to work flexible work hours due to demands of position; work schedules will include some evenings and weekends
Able to drive vehicles with both standard and automatic transmissions
Able to monitor and coordinate basic car servicing, such as changing oil or tires, jumping a car, and more
Position requires driving responsibilities
Must satisfactorily meet and be in compliance with Atria’s Motor Vehicle Record Policy standards

Valet / Door Person Resume Examples & Samples

Report to work as scheduled, in proper uniform, and in accordance with company’s personal appearance standards
Review log book (meet with Supervisor) to learn daily business activity and assignments
Inspect vehicle upon guest check in and complete vehicle claim ticket noting condition of vehicle, e.g. scratches, body damage
Retrieve and park guests'/visitors' vehicles, maintain security of vehicle keys and accurate recording on vehicle claim ticket
Obey all traffic and driving regulations
Remain on scheduled route at all times
Communicate information with the hotel by radio, using proper etiquette
Load/unload passengers' luggage into/out of the vehicle
Follow designated procedures for vehicle and accidents/incidents
Answer vehicle/department telephone within 3 rings using correct greeting and telephone etiquette
Ensure security of vehicle keys
Remain in assigned post position, maintaining correct stance
Assist guests and visitors into and out of their vehicles
Greet arriving guests/visitors; bid farewell to departing guests/visitors and invite them to return
Communicate parking procedures to guests/visitors
Assist guests with loading/unloading luggage into and out of their vehicles
Provide legible claim tickets to guests for their luggage when required
Assure safety and security of all guest luggage
Open resort doors for guests/visitors
Assist with storing and retrieving stored luggage for guests/visitors
Escort guests to Front Desk check-in area
Relay accurate directions to guests/visitors on inquires regarding destinations within the local area
Secure taxis/transportation for guests/visitors
Monitor and direct traffic activity of residents, taxis, limousines, resort/restaurant guests' vehicles, ensuring a smooth and efficient flow
Ensure that all driveways are kept clear; that vehicles are not parked or left standing in illegal spaces
Transport vehicles between hotel entrance and parking garage
Transport guest luggage from the point of arrival at the hotel to their assigned room
Transport guest luggage from current room to reassigned room for room changes
Transport guest luggage from their room to the point of departure from the hotel
Assist in locating guest's lost luggage
Correctly tag, store and retrieve luggage from holding room
Identify and explain hotel facilities and features to guests while escorting them to their room
Identify fire exit closest to guest's room and explain safety features of assigned room
Demonstrate use of room key to guests
Place guest luggage inside room
Identify and explain guest room features to include use of
Air conditioning/heat units and thermostat controls
Telephone
Television
Clock radio
Guest services directory
Mini-bar
In room safe
Lights
Bathroom amenities
Valet/laundry services
Door lock
Ice and vending areas
Offer packing/unpacking service, explain pressing and laundry service
Relay accurate directions to guests on inquiries of transportation within the local area
Maintain accurate knowledge of local attractions and activities to recommend for guest inquiries
Deliver items to guest rooms promptly to include
Messages
Mail, faxes
Packages
Sundry items requested by guest
Gift items
Monitor and maintain appearance of lobby areas and luggage holding room
Polish brass luggage carts and maintain cleanliness of carts
Assist Concierge staff with guest requests and services
Provide guest room tours
Some High school
Fluency in English both verbal and non-verbal
Ability to
Be a clear thinker, remaining calm and resolving problems using good judgment
Endure various physical movements throughout the work areas extensive standing, walking, lifting and bending
Remain standing for extended periods throughout work shift
Satisfactorily communicate with guests, residents, management and co-workers to their understanding

Valet Clerk Resume Examples & Samples

Monitors and directs the traffic at the Hotel Valet and Casino Valet while ensuring that safety equipment is used
Inputs incoming valet tickets into computerized system for valet parking customers and maintains on-hand cash
Performs ticket reconciliation at the end of the shift to ensure all retrieved vehicles are taken out of the system
Promotes and maintains the highest level of customer service to all guests while staying alert to their needs
Responds effectively to guest inquiries in person or via phone related to the property, directions and the local area while providing excellent guest service
Ensures the privacy and confidentiality of guests and limits requests for information pertaining to guests in accordance with hotel policies
Detail Orientation: The ability to attend to and verify the accuracy and completeness of details in work activities. This includes focusing on the small details of work activities and taking the necessary time to ensure that all the details of completed work are correct and of high quality
Planning and Organizing: The ability to set priorities, plan and coordinate work activities, and obtain and manage resources so that work objectives are accomplished efficiently
Multi-Tasking: The ability to process multiple types of information and/or perform multiple tasks simultaneously
Dependability: The ability and willingness to take ownership of work activities and ensure that they are completed accurately, efficiently, and in a timely manner. This includes being conscientious, committed, reliable, trustworthy, and accountable for completing work activities
Following Policies and Procedures: The ability and willingness to learn and follow the company’s policies, procedures, and regulations related to operations, guest relations, human resources, safety, security, and loss prevention

Valet Parking Cashier Resume Examples & Samples

Collect and record cash, checks, charge card and non-charge transactions received from hotel guests and other daily parkers and provides appropriate change if needed
Maintains communication with valet drivers, manager and supervisor to ensure timely parking and retrievals of vehicles
Reconcile all parking ticket payments and complete necessary reports as may be required by Front Desk and Accounting
Organize and maintain cleanliness of the cashier office and parking areas
Answer phones, respond to guest requests for vehicle retrieval by pulling parking tickets and alerting valet drivers
Ensure security of collected parking fees and hotel bank
Perform other tasks as required or assigned by department or division manager

Valet Resume Examples & Samples

Properly stand at attention at the hotel entrance
Open doors greeting guest with smile and friendly comment as they enter and exit the hotel
Greet arriving vehicles, opening doors for the guest and greeting them in a proper manner. Assist guests with luggage to the curbside and direct them to front desk or other areas as required
Valet guest cars within the procedures set for the department, ensuring that guest car and keys are safe and secure. Each vehicle will be clearly tagged
Assist guest with directions and information of property as required
Assist departing guest with transportation as requested
Retrieve valet vehicles in an efficient manner. Follow proper procedure in assisting the guest into the vehicle and loading articles including luggage into the vehicle as required
Assist Door Attendant in monitoring traffic in the porte cochere
Also, ensures that the porte cochere is clean of litter, water, oil, and other items that would be considered unacceptable standard in maintaining the cleanliness of the area
Perform duties as required in the related positions of the department and Door Attendant. Familiar with all procedures of these positions
Diplomatically handle or refer guest request and complaints
Ensure any safety or security related procedures are implemented and any possible situation is immediately reported
High School diploma or equivalent required and/or experience in a hotel or a related field preferred
Two year driving experience preferred
Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
Valid driver license with a clean (zero points) driver’s abstract and able to drive standard and automatic vehicles
Must be able to effectively communicate both verbally and in writing

Valet Parking Key Attendant Resume Examples & Samples

Operate and manage the parking booth area
Maintain accurate records of parking-related charges and fees including, but not limited to parking rates, validations, accrued parking time, vehicles in the hotel's care, etc
Manage flow of traffic, as needed
Respond to guest inquiries and requests in a timely, friendly and efficient manner

Valet Resume Examples & Samples

Meeting and greeting all customers from the ramp and/or parking area
Assisting customers with loading and unloading of luggage
Escorting customers to and from front entrance to aircraft or vehicles
Shuttling passengers and crew to airport or hotel as required
Preparing logistics for Net Jets and Flex Jet arrivals and departures
Valet parking of customer vehicles, crew cars or rental cars as needed
Managing and directing traffic flow at front entrance
Communicating and coordinating passenger information with crew and company personnel
Cleaning and fueling of crew cars
Complying with the Company's customer service, safety and security policies and procedures

Parking Valet Resume Examples & Samples

Operates vehicle using safe driving practices to ensure safe delivery of vehicle to and from the parking garage
Tickets vehicle and records all necessary information including but not limited to, guest name, vehicle information, amount of charge and length of stay on ticket. Follows established procedures for car control, including but not limited to maintaining neat, accurate logs of keys and completing required valet parking log sheets and reports. Retrieves information on guest vehicles and claim checks using Valet desk computer system as needed. Directs guest to utilize Pay on Foot stations for valet payment and validations if necessary
Greets and thanks guests in proper English, using a clear, pleasant voice. Responds to inquiries with accurate information regarding directions to local attractions, car rentals, meeting rooms, etc., according to individual needs. Assists guests with taxi services, wheelchair requests, parking options, etc
Assists Door Attendant in opening car doors and unloading/loading of luggage to ensure the smooth flow of traffic in the valet area, issuing claim checks and tagging bags as needed. Assists guests with check-in procedures
Ability to communicate effectively verbally and in writing English sufficient to ascertain and document appropriate information
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger
Ability to maintain an alert and attentive demeanor
Ability to stand, walk and/or sit and continuously perform essential job functions
Ability to lift, carry, or otherwise transport luggage weighing a maximum of 75 lbs

Bellperson / Valet Resume Examples & Samples

Experience in driving vehicles
Maintain concentration and think clearly under all driving conditions
Ensure security of vehicles and hotel property

Bellman / Ski Valet Resume Examples & Samples

Leads guests to the first available Guest Service Assistant and or to other requested destination in the resort
Respond to inquiries with accurate information regarding hours of outlet operation, directions to local attractions and restaurants, meeting rooms according to individual needs
Timely delivery and retrieval of luggage, amenities, faxes, letters, newspapers, flowers, boxes and various items to the guest rooms
Utilizes all guest profiles and names, and provide preferences accordingly
Performing the daily tasks according to resort standards, and those set forth by the management team
Maintaining a high level of professional appearance, demeanor and ethics in dealing both with guests, co-workers and subordinates
Anticipate guests' needs, respond promptly and acknowledge all guests, despite how busy or the time of day
Handles confidential information, including guest records, with a high degree of integrity
Ensuring good safety practices of guests throughout the hotel, and proper emergency and safety procedures are followed
Must follow division grooming standards
Complies with all resort policies, procedure and standards of operation
Ensures the Bell desk and adjacent public areas are kept in pristine condition

Valet Resume Examples & Samples

Accompany parking customers to the airport and return the customer cars to DTG parking stalls; record stall numbers
Direct customers to available parking spaces in the lot; receive and respond to customer inquiries or complaints
Monitor lot at all times for security purposes
Manually log all vehicles exiting the lot
Perform related responsibilities as required or assigned
Ability to operate hand held check-in device
Ability to write clearly and concisely

Bellman / Valet Resume Examples & Samples

Maintaining a high level of professional appearance, demeanor and ethics in dealing with guests, co-workers and subordinates
Safely transport guest's vehicles from front drive to correct areas of the parkign garage
Must be able to drive a manual transmission
Respond to inquiries with accurate information regarding hours of operation, directions to local attractions and restaurants, hotel spaces according to guest needs
Ensure safety proceedures are utilized with guests throughout the hotel, and proper emergency and safety procedures followed
Participate in department meetings and training classes set up by The Arrabelle, Rock Resorts and Vail Resorts
Comply with all Resort policies, procedures and brand standards of operation
Ensure that the bell desk and adjacent areas are kept in pristine condition

Guest Services Valet Parking Attendant Resume Examples & Samples

The Valet Parking Attendant’s responsibilities include, but are not limited to assisting all guests they come in contact with by greeting all guests on the front drive and retrieving vehicles efficiently
This person will also assist with luggage for arriving and departing guests as needed
High School graduate or equivalent is preferred
Previous experience is a plus
Must have ability to communicate well both verbally and written
Must have a valid California license and clean driving record

Manager, BB Marketing & Sales Valet Resume Examples & Samples

BA/BS Bachelor’s Degree
A minimum of five (5) years of experience managing analysis and producing recommendations to drive decision making in a large, matrix organization
Strong Microsoft PowerPoint and Excel proficiency
Ability to travel as required (10-25%)
A minimum of seven (7) years of professional experience
A minimum of two (2) years of supervisory experience
Prior experience in B2B complex selling verticals including healthcare, information technology, and financial or insurance
Prior Operational experience in Hospitality or Tourism
Prior advertising agency experience, with an understanding of advertising agency procedures and processes

Service Valet Resume Examples & Samples

Drives dealership vehicles and customer cars to designated parking spots in our service area lot and to the service area for customer pickup
General cleanup of vehicles after service work is completed
Maintain lot order
Cleans service and other areas as directed by management
Keeps new and used vehicle lots neat and organized as directed by management
Provides transportation for customers
Must be alert of traffic flow in service lots
Must follow all company safety policies and procedures and immediately report any and all accidents to a manager
Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors
Must be able to work Saturdays from 7am - 5pm
Ability to operate both standard and automotive vehicles

Beau Rivage / Valet Clerk Resume Examples & Samples

Warmly greets and assists all guests at the Valet Front Drive areas while providing courteous, efficient and enthusiastic service
Monitors the traffic in designated areas
Accommodates guests requiring special assistance and aid, such as issuing scooters and wheelchairs
Inputs Information into the CVPS system from the valet tickets within 15 minutes of receiving it
Maintains a clean and safe working area by picking up trash, sweeping valet areas and keeping valet booths clean
Responds to and resolves guest complaints in a timely manner and creatively solves problems with the ability to anticipate, recognize, evaluate and resolve potential difficulties within scope of authority; otherwise refers the matter to management
Issues guests valet tickets and coordinates valet lines by driving cars forward to keep an efficient flow of traffic
Six (6) months customer service experience
Presentation: The ability and willingness to present oneself with proper grooming, hygiene, and dress. This includes wearing appropriate and clean clothing/uniform and shoes, wearing hair in a neat and clean condition, maintaining personal cleanliness, ensuring neat and clean appearance of own work area, and ensuring property facilities are litter free
Safety Orientation: The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions
Agility: The ability to bend, stretch, twist, or reach out with the body, arms, or legs to perform job tasks including constant standing, walking, running, frequent bending, reaching, kneeling, and squatting
Computer Skills: The willingness to learn and ability to use computer systems and software packages to input, access, modify, store, or output information or to execute programs or analyses. This includes the ability to enter and retrieve data from computer systems using a keyboard, mouse, or trackball
Requirements: Must be able to drive automatic and standard vehicles and have a clean driving record

Valet Resume Examples & Samples

Record ski tuning instructions and transport equipment to and from ski shops
Problem solves member issues within authority level, direct to upper management for decisions if needed
Arrives on time is neat and clean and in clean uniform for shift and is professional at all times
The ability to execute a task while operating in a fast paced, distracting environment- required
Must be able to lift 75 pounds and work in all weather conditions – required

Valet Booth Attendant Cashierus Resume Examples & Samples

Inputs all data from Valet Parking Tickets into the computer in an efficient and accurate manner
Responsible for answering the phone in a professional and timely manner
Knows and adheres to Wynn and departmental policies and procedures, embrace company culture and take pride in the resort and amenities
Attends required training classes and incorporates new knowledge gained into daily work practices

Ski & Snowboard Valet Resume Examples & Samples

Assist all guests with unloading ski/snowboard equipment
Safely transporting equipment from various drop off locations in the village to the storage huts
Act as a resort ambassador with offering information and directions to those in need
Creating a favorable guest experience
Must comply and participate with all company- wide programs
Directing the guest i.e. where to pick up ski tickets at GCL, and other information
Ensure all equipment storage huts are clean and free from garbage
Working outside to collect and bring ski/snowboard equipment and ensure they are properly stored
Must work in a safe manner and ensure work area is free from hindrances and hazards
Provide additional support to ski / snowboard techs at village location if you are free to do so
Willing to sharpen and wax skis when time permits
Other duties as assigned to you by your Supervisor
Proven guest service ability with an attention to detail
Physically fit and able to lift up to 40 pounds
Previous experiences in customer service
Must achieve an 80% or higher on binding manufacturer exam
Enjoy working outdoors in all types of weather (winter jacket, pants and hat will be provided)
A valid class G license and minimum 21 years of age as required to drive company vehicles
Must be available to work weekends, evenings and holidays including, Christmas Break, Family Day Weekend and March Break

Seasonal Valet / Bellperson Resume Examples & Samples

Greet guests
Park guests cars upon their request
Handle their luggage by delivering luggage to their rooms and upon their departure delivering luggage to their vehicles
Must be able to drive all vehicles to include vehicles with manual transmissions
Must be able to work any day and any shift
Previous bell person or valet parking attendant experience preferred
Previous work experience in the hotel/hospitality industry

Franchised Doorman / Bellman / Valet Resume Examples & Samples

Must have a valid Driver's License
Need to be friendly and customer service oriented
No experience Required

Service Valet Resume Examples & Samples

Greets all customers entering the service area with a friendly, upbeat attitude, answers their questions, collects guest and vehicle information, determines guest initial service needs, prepares initial service order and directs them to the appropriate person or location
Responsible for maintaining service traffic flow and parking
Determines if guests coming into service have an appointment or need “express” services
Records customer's name, VIN, tag number, mileage, and existing vehicle damage
Maintains a clean and safe service area free of dirt, water, leaves, etc
Provides courteous, friendly and professional service to customers
Performs other duties assigned by supervision and/or management

Valet Cashier Resume Examples & Samples

Ensure all guest needs are taken care of in a timely and courteous manner
Ensure all monetary transactions are accounted for on your shift
Protect any and all company assets
Ability to understand and effectively operate Micros Cash Register system
Have working knowledge of basic math calculations
Remain calm in high stress employee and guest situations
Skill in establishing and maintaining effective working relationships with staff and guests

Valet Resume Examples & Samples

Assist trainers in saddling their horses for each race
Maintain jockey’s equipment
Must be licensed by West Virginia Racing Commission
Must be knowledgeable of the West Virginia Racing Commission Rules of Racing
Read, write legibly, understand and speak English
Must meet professional appearance standards as prescribed by company policy
Must be able to respond to visual and oral cues
Able to work at a fast pace in often crowded/noisy environment

Valet Attendnant Resume Examples & Samples

Operate both manual and automatic transmissions in parking and retrieving guests’ vehicles
Attends departmental and company meetings as required
Ability to read, comprehend and interpret written and/or oral instructions
Departmental specific requirements: Valid Illinois Drivers License

Valet Runner Resume Examples & Samples

Locks vehicle and gives keys to dispatch
Adheres to all company and departmental policies, procedures and safety standards
Must have a clean and neat appearance. Must maintain a valid driver’s license in your state of residence and maintain a clean driving record. Must have driver’s license on their person at all times
Any and all duties as assigned by your Supervisor or a member of management
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other cast members of the organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Must successfully complete C.A.R.E. training certification course
While performing the duties of this job, the cast member is regularly required to run, stand and to use hands to finger, handle, or feel; stoop, kneel, crouch, or crawl and talk or hear. The cast member is occasionally required to walk; sit; reach with hands and arms and climb or balance. The cast member must be able to lift up to 10 pounds. Specific vision abilities required by this job include color vision and depth perception

Service Lane Valet Resume Examples & Samples

May be required to help replenish all vehicle fluids as needed, and perform other minor vehicle assistance
Keep vehicle lots neat and orderly, moving cars as directed and in accordance with dealership display standards
Cleans driveway and sidewalks, removing debris as necessary
Drives vehicles to and from service lane, service stalls, and parking lot as needed
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
The requirements listed are representative of the knowledge, skill, and/or ability required
All applicants must be authorized to work in the USA

Bellman / Valet Resume Examples & Samples

1-2 years previous Bell or Valet experience in a hotel/resort
Must have excellent English communication skills and be able to multitask
Must be able to stand/walk/run for eight-hour shift
Be able to work in desert climate
Must be available holidays & weekends

Valet Cashier Shift Supervisor Resume Examples & Samples

Supervises the receiving and tagging of all incoming merchandise
Assigns daily tasks to Gift Shop staff and ensures that the tasks are performed correctly and in a timely manner while maintaining high standards of customer service
Oversees the moving of incoming merchandise to retail office, storage area(s) and/or display floor
Handles the storing of all incoming merchandise in assigned locations
Ensures correct pricing on all products on the floor
Maintains customer service standards
Cashiers when necessary to expedite the processing of guest’s purchasing
Responsible for the recording of damaged merchandise
Merchandises the floor for maximum sale of all products
Works with team members to facilitate the stocking of the floor with appropriate levels of merchandise
Spearheads special projects (i.e. holidays, events, book signings, etc.) when necessary
Communicates with Retail Manager to insure that all received products are placed on the retail floor as soon as possible
Manages the maintenance of inventory level within guidelines established by General Manager and Retail Manager
Follow through with information to team members on new products or procedures utilizing the information book on the floor
Work with General Manager and Retail Manager to utilize complete productivity on the floor at all times
Interacts with customer for possible merchandising opportunities
Takes charge of unpacking and pricing of new merchandise
Conducts periodic inventory count based on schedule established by controller and retail buyer
Ensures that packing slips and invoices are reconciled by the retail clerk
Full understanding of the point of sale system
Assists all lodge guests in any possible way
Follows and implements all Wage and Hour standards/procedures; to include meal breaks and schedules
In partnership with the Retail Manager, schedules Gift Shop staff on a weekly basis and determines appropriate break schedules to maximize floor coverage and customer service
Trains new hires on POS system, overall safety and job responsibilities
Follows, implements, and follows up all emergency procedures
Additional tasks and responsibilities may be assigned at the discretion of the Front Desk manager

Valet Resume Examples & Samples

Possess a Class 3 driving license
Is hospitable and enjoys providing assistance to guests
Is a great team player responsible for the valet operations

Valet / Bellperson Resume Examples & Samples

Retrieve guest items from cars, busses, vans, carts and occasional trips to the Midwest Center. Grasp, lift, carry and or load luggage and packages onto a bell cart to transport items throughout hotel to designated room. Navigate bell cart through public areas, guest room corridors and to elevators
Read and match luggage tags, write claim tickets, and detach portion to give to guest
Organize and store luggage as necessary in a designated area
Post daily functions on reader board
Polish stansian and bell carts
Maintain condition and cleanliness of work area
Inspect bell closet daily
Process valet laundry requests for guests
Inspect lobbies for cigarettes, trash and debris and clean-up when needed
Process any shipping and receiving inquiries from guests
Ability to grasp, lift, and or carry or otherwise move packages and boxes and luggage up to 45 lbs continuously throughout shift

Valet / Bellperson Resume Examples & Samples

Retrieve and transport guest luggage
Inspect guest rooms and acquaint guests with these rooms and their features
Assist in the maintenance, appearance and functionality of equipment

Service Valet Resume Examples & Samples

Moving and organizing inventory within the same lot
Driving vehicles for inventory swaps with other Toyota dealerships around New England
Receiving deliveries of New Vehicle shipments from Toyota and documenting any damage that may have occurred during shipping
Other duties may be assigned as necessary

Bellperson / Valet Resume Examples & Samples

Greet customers with friendly and sincere welcome. Remain calm and attentive during heavy hotel activity and emergencies
Retrieve guest items from cars, busses, vans, and carts. Grasp, lift, carry and or load luggage and packages onto a bell cart to transport items throughout hotel to designated room. Navigate bell cart through public areas, guest room corridors and to elevators
Direct guest flow through hotel giving assistance and direction to various areas in hotel
Listen and respond to guest inquires. Answer questions and offer assistance giving accurate information

Beach Valet Resume Examples & Samples

Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
Valid (state) drivers' license
Able to drive all types of vehicles
Compute basic arithmetic

100

Valet Parking Resume Examples & Samples

To be noticeably positioned at entrance to provide parking assistance upon arrival, and departure of guest vehicles
Take over cashier functions if there is no cashier on a particular shift
Greets all guests arriving by vehicle, and accepts vehicle for parking
Ensures all vehicle keys are clearly identified and stored in a locked location
Will provide the guest with detailed parking charges, and provide guest with payment receipt
When requested or anticipated will provide guests with information and answers questions about Hotel facilities, meeting functions, dining facilities, local transportation alternatives, and local visitor and tourist attractions. If unable to provide the required assistance, seek out and refer to another resource for successful completion
Provide transportation to/from the airport for hotel guests and other guests as directed by Concierge &/or Management
Provide directed transportation to hotel guests and other guests as directed by Concierge &/or Management
Maintain cleanliness and maintenance of vehicle whilst under their responsibility
Report all car maintenance issues to Parking manager immediately
Drive car in safe manner at all times, abiding by all road laws and ensuring a pleasant and secure travel experience for all guests
Assist in fire alarms by fulfilling duties as outlined in the hotel fire response manual
In the course of normal duties, to observe, report, or take immediate corrective action on deficiencies, malfunctions, and untidiness
To report for duty with a professional appearance and dress to standards
To be able to operate all type of vehicles (Manual and regular transmission)
Maintain amicable and co-operative working relations with other departments in the Hotel
Comply with all Health and Safety legislation, using working practices that are safe and sensible to your colleagues and to yourself
Must hold a legal, valid Saudi driving license with no penalties
Proficient in the English & Arabic (verbal & written)
Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective
Must be flexible in terms of working hours and willing to work overnight
Prior experience in customer service is an asset

101

Valet Resume Examples & Samples

Greets members and guests promptly and courteously upon arrival and departure
Assists guests when entering and exiting their vehicles
Operates vehicles with safety at all times by using extreme caution when driving in the parking lots and observing all speed limits
Valid Driver's License
Ability to read and speak English

102

Valet Dispatch Attendant Resume Examples & Samples

Arrive for shift on time and in proper uniform
Notify valet attendants when customer vehicle needs to be retrieved
Receive and process payments made by guests for valet parking services
Record payments in Point of Sale
Park and retrieve guest vehicles in a safe and efficient manner
Park all valeted cars in the specified Valet parking areas only
Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day in a polite, professional and courteous manner
Be familiar with all company products, services and hours of operations, local attractions, entertainment, and activities and be able to offer directions for guest inquiries accurately
Must be able to operate both automatic and manual transmission vehicles
Adheres to and complies with both departmental and overall property policies and procedures
Properly use equipment, tools or systems to complete assigned tasks and complies with company safety standards

103

Service Valet / Courtesy Toyota Resume Examples & Samples

Greeting Customers and bringing them to the waiting area
Communicate with service call center and service advisors about customers arrival
Maintaining Toyota's Quality Standards
Must have Strong Attention to Detail
Must be able to pass pre-employment screens (Background and Drug)

104

Audi Eatontown Service Valet Resume Examples & Samples

Follows instructions from a supervisor
Accepts constructive criticism
Maintains professional appearance

105

Parking Services Attendant Valet Resume Examples & Samples

Performs as an operator of the Mount Carmel Shuttle Service and as an Parking Services Attendant for Mount Carmel designated client parking locations
Performs safe movement of customers' motor vehicles to and from the main entrance, ER and specified valet parking areas
Must be able to drive both standard and automatic transmission vehicles

106

Service Valet Resume Examples & Samples

Collect waste and recycling door to door within an assigned apartment community and transfer to the trash compactor onsite. Collection must begin and end at the designated time
Inspect and maintain trash compactors, halls, stairs and floors according to Valet Waste standards
Document and report daily (via iValet smart phone application) all property and resident non-compliances and compactor arrival / departures
Must be authorized to work in the United States
Must have Smart Phone (Android 6 or iPhone 9 or newer) with data plan
Must have open bed pick-up truck to transport trash items from door to property compactor
Ability to drive locally to other properties as needed
Flexibility to work during night time hours. Must be available to start at 8 PM

107

Valet Resume Examples & Samples

Checks the condition of vehicles at the beginning of shift and reports any damage or needs of repair to the Supervisor
Ensures adherence to transportation schedule, if any, to ensure punctuality
Reports mileage undertaken after each trip
Drives according to the rules and regulations of the local traffic authorities
Maintains adequate fuel supply at all times
Ensures valid driving license is up-to-date
Projects a pleasant manner to all passengers and in particular Hotel guests, if any
Ensures that vehicles are cleaned as and when necessary
Ensures that vehicles are in proper operating condition
Complies with all policies & procedures relative to usage & maintenance of the Hotel vehicles
Complies with Hotel’s Health, Safety policy

108

Valet Parking Cashier Resume Examples & Samples

Ensure our guests experience an outstanding sense of arrival/departure
Maintain balanced cash at all times and accept responsibility for any cash/credit card shortages or discrepancies
Complete balanced audits at the end of each shift with proper back up and submit to accounting
Handles Guest Complaints to ensure overall Guest Satisfaction
Provide the guest with detailed parking charges, and provide guest with payment receipt
Ensures all entrance areas are free and clear from congestion for arrivals and departures of vehicles in an expedient manner
When requested or anticipated will provide guests with information and answers to questions about Hotel facilities, meeting functions, dining facilities, local transportation alternatives, local visitor and tourist attractions. If unable to provide the required assistance, seek out and refer to another resource for successful completion
Assist in ensuring guest and co-worker safety and security by reporting any suspicious or unusual behavior or occurrence to the appropriate supervisor on duty, and informing security
Report for duty with a professional appearance and dress to standards
Answer telephone calls
Awareness and acknowledgement of our Fairmont Presidents Club members
Inventory of keys and tickets on a shift to shift basis
Assist guests to settle any dispute that may arise
Intervene on behalf of guest any reports of complaints per Impark Systems
Keeps an accurate record of daily P6 volume and all Gala Function vehicles
Strong Guest Service orientation
Extremely detail oriented
Ability to prioritize, with a high level of multi-tasking ability
Good command of English Language
Working knowledge of Property Manager and Microsoft Office
Ability to drive manual and automatic vehicles

109

Service Lane Valet Resume Examples & Samples

Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location
Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up
Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation
Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business
Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot
Maintains a professional appearance

110

Valet Resume Examples & Samples

Parking and retrieving valet vehicles for the Hotel Guests
Picking up Hotel valet posting reports
Completing circle check of vehicles every time them come in to the garage
Marking down any and all damage to vehicle on valet tag
Verifying any damage to a vehical with doorman before vehicle is moved from the hotel circle
Ensuring guest is aware of any damage to vehicles before it is moved from the hotel circle
Record keys left in garage overnight
Fill out reports for moving vehicles in and out of the garage
Answering guest questions
Helping guests with luggage if needed
Issuing Valet Ticket if necessary
Reporting any damage to Rogers Centre Security and Manager
Valid Class G Drivers License with 5 year exp
Current driver’s abstract must be provided by applicant upon selection
Able to drive both standard and automatic vehicles
Previous experience an asset
Enthusiastic, energetic, friendly, individual
Able to work rotating shifts
Available a minimum of 3 days a week
Bondable
Be able to read and speak English fluently

111

Lobby Attendant Valet Resume Examples & Samples

Drive guests vehicles responsibly to designated valet services
Greet all guests, open the vehicle doors (explain the valet procedures and ask if guests need directions), tag keys and perform access control duties
Accurately account for guest keys and assume responsibilities
Polish luggage carts and help maintain cleanliness in the lobby area, luggage storage area and throughout the front of the house
Be prepared to answer questions from guests related to the park, hotel and surrounding areas
Assist the Bell Associates with guest needs during periods of high guest flow, large groups, etc
Assisting hotel with guest retention by providing excellent customer service

112

Service Concierge / Valet Resume Examples & Samples

Pro-actively greet and assist all customers in a friendly professional manner
Transport vehicles to technicians
Deliver vehicles to service drive
Desire to deliver a truly exceptional customer experience

113

Seasonal Coral Casino Valet Parking Attendant Resume Examples & Samples

Ability to work all shifts (full-time hours) including weekends and holidays required
Clean DMV driving record required
Must be able to drive manual transmission vehicles
Fluency in reading, writing and spoken English is required
Warm, welcoming smile and a positive attitude
Seasonal position will start in May 2017 and end approximately September 15, 2017. Must have open availability throughout the Summer season. **

114

Valet Resume Examples & Samples

Maintaining lot order & inventory
Tagging/managing vehicle keys
Ensuring inventory is cleaned, presentable, and properly displayed
Must have a proactive approach
Bi-lingual is a plus!
Ability to work outdoors and stand on your feet for extended periods of time
Self-motivated, goal oriented, and ability to work within a fast paced environment
All potential employees must pass pre-employment testing including a background check and drug screen

115

Valet Cashier Resume Examples & Samples

Record all takings from valet parking fees on a daily basis
Reconcile, investigate and correct any cash and credit card discrepancies
Balance all Sales Ledger Payments
Ensure all takings are banked in a timely manner
Perform random float checks and monitor exchange rates
Keep records of Petty Cash Journals
Reconcile all Credit Card refunds to original transaction and present to the Finance Manager for authorization
Reconcile Guest Ledger Balance Sheet and AR clearing accounts
Complete all cashiering reports and any other duties to support business demand
Act in accordance with fire, health and safety regulations and follow the correct procedures when required
Execute on tasks/requests as instructed by the Finance Manager and/or General Manager
Experience in the hotel / leisure / retail sector
Possess strong organizational skills
A good understanding of financial operating systems and procedures
Strong influencing, inter-personal and communication skills
Previous Accounts/Finance experience in a high volume department, preferably within a hotel environment

116

Valet PRN / Casual Resume Examples & Samples

Must maintain current Idaho Driver's license with no moving violation
Previous valet experience and / or customer service experience preferred
Able to operate motor vehicle, both manual & automatic transmission
Some basic computer skills required
Able to interact on daily basis with public in regard to safety, visitor control, thefts, and parking policy enforcement
Possesses exceptional customer service skills
Parks vehicles on SAMRC campus lots without causing damage to grounds and/or vehicles
Reports vulnerable situations, hazards, and/or equipment malfunctions to the proper department or for immediate action
Supports and enforces parking policies on campus as required by policy and under the direction of Security

117

Valet Runner Resume Examples & Samples

Consistent attendance is a job requirement
High school degree or GED preferred
Valid Florida Driver’s License required
Drive vehicles with both standard and automatic transmissions
Regularly (2/3 of the time or more) stand for prolonged periods; talk; hear audible alarms, voice commands with background noise; use hands and fingers to grip, pinch, handle or feel objects, tools or controls; use close and distance vision with or without corrective lens; peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (vision, ability to judge distances and spatial relationships); adjust focus (ability to adjust the eye to bring an object into sharp focus while in changing light conditions e.g., sunshine to indoor or dark conditions); work in varied light conditions including low or diminished lighting; maintain alertness and attentiveness up to 4 hours while working varying hours; maintain concentration/focus (e.g., ability to interpret the work environment and make decisions on predetermined operating policies and procedure)
Frequently (1/3 to 2/3 of the time) work in small or tight spaces
Occasionally (1/3 of the time or less) stoop, kneel, crouch or crawl; reach, pull, push with hands and arms above/below head; use repeating motions more than twice per minute; repetition-using an input device-a keyboard or mouse-in a steady manner; lift and or push up to 25 pounds with control
Regularly (2/3 of the time or more) work in outdoor weather conditions to include direct sunlight, heat or cold; work in extreme heat (non-weather); use motorized company vehicle or a leased or personal vehicle for company business; maintain a valid Florida state driver’s license
Occasionally (1/3 of the time or less) transport 16 (including the driver) or more passengers; be exposed to a loud noise level work environment

118

Valet Parking Lead Resume Examples & Samples

High school degree or GED
0-1 Year: Employed with UO for a minimum of 90 days required. Six months to one year experience providing work direction; or equivalent combination of education and experience
LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to speak effectively before groups of customers or employees of organization
MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and ability to perform these operations using units of American money and weight measurement, volume, and distance
REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations
While performing the duties of this job, the employee is regularly (2/3 or more of time) required to stand, talk or hear, Use hands to finger, handle or feel objects, tools or controls; frequently (1/3 to 2/3 of time) required to walk/run, reach with hands and arms
The employee must occasionally lift and/or move up to 10 pounds
Specific vision abilities required by this job include: Close vision (clear vision at 20 inches or less), Distance Vision (clear vision at 20 feet or more), Color Vision (ability to identify and distinguish colors), Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships)
While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts, outdoor weather conditions
While performing this job, the noise level in the work environment is moderate (examples: business office with typewriters and/or computer printer, light traffic)

119

Valet Pressing Attendant Resume Examples & Samples

Responsible for placing or removing guest requested items including rollaways, microwaves, cribs etc
Previouse experience an asset
Great time management skills
Ability to multi task efficiently without dirupting guest service

120

Summer Valet Parking Attendant Resume Examples & Samples

As the first and last impression of the Resort, this high profile department carries a special responsibility
Creates a strong sense of arrival for hotel, restaurant and banquet guests by welcoming them to the hotel and safely parking their car in the hotel or local garage. This is a seasonal position for this coming summer
We are looking for individuals who possess a high level of attention to detail and a strong work ethic
Good communication skills are required
Individuals need to be able to clean all areas of the resort to Four Seasons standards. This position requires the ability to work all shifts, weekends and holidays
Have access to a robust benefit plan
Derive a sense of pride in work well done

121

Carpark & Valet Service Attendant Resume Examples & Samples

Ensuring the car park remains clean, safe and operates efficiently for customers
Park cars safely
Promote all current and newly offered services to both customers and retailers
Greet all customers professionally and courteously
Proven experience in a customer facing service position, ideally in a retail and/or hospitality environment,
Previous experience in a car park or valet environment ideal but not essential
You will be well presented, passionate, and confident individual who loves helping people
Computer literate
Flexible 7 day availability (Early morning and late evenings)

122

Bellman / Valet Resume Examples & Samples

An important responsibility of the bell-valet is acting as an ambassador to the resort and possess’ thorough knowledge of the resort’s services and outlet hours
Greeting all arriving guests with a warm and sincere greeting
Greeting all departing guests with a warm and sincere thank you
Follow valet and laundry procedures
Demonstrate a guest-driven service style with a sense of urgency in interactions, execution and recovery
Follow all codes of safe practices
Always maintain a professional presentation within the guidelines of the resort’s uniform and grooming standards
Must be able to drive vehicles with a standard transmission
Clean and refuel resort vehicles as necessary
Must have prior hospitality experience, preferably prevous bell or valet experience
Must have outstanding communication skills and a professional attitude
Must be over the age of 21
Must have a valid state issued driver’s license and be able to provide a clean DMV printout
This seasonal position will start May 15th and end Sept. 15

123

Valet Resume Examples & Samples

Use friendly and appropriate expressions when engaging guests
Be fully acquainted with the different points of interest
Ensure the delivery of parcels, mail and special deliveries to guestrooms, executive offices or meeting rooms
Utilize bell carts effectively and with caution
Ensure the floor is covered 100% of the time, including the Front Desk
Direct guests to the Front Desk or meeting rooms
Notify the Front Desk and Guest Services of VIP arrivals whenever possible
Engage in conversation with as many guests as possible
Complete all tasks assigned by manager
Candidates must be able to speak fluent English

124

Bellperson / Valet Resume Examples & Samples

Assist in making reservations for restaurants and limousines for our guests; assist in airline ticket requests
Ensure that the public areas, bell closet are maintained, clean and tidy
Follow-up with guest complaints to ensure that any problems are resolved
Arrange special requests for guests including and not limited to flowers, rental cars, forwarding luggage, sight-seeing tours and advising of different quality local shopping area
Call taxis and/or shuttle for guests as needed
Assist, retrieve and load luggage for guests
Attend all designated staff meetings and training sessions
Aid guests in locating other areas of the hotel (walk them to destination if possible)
Must have strong communication, presentation, training and organizational skills
Maintain a professional business appearance, attitude and performance

125

Bellperson / Valet Resume Examples & Samples

Must be 21+ years of age
Must have valid TX Driver License
Must be able to drive a 15 passenger shuttle van

126

Valet Parking Cashier Resume Examples & Samples

Cash handling experience
Flexible Schedule including weekends and holidays
This is an Overnight Position

127

Valet Resume Examples & Samples

Minimum 1 year guest or customer service experience required
Minimum 2 years supervisory experience required (Bell Captain only)
Hotel and/or luxury hotel experience preferred (Bellperson)
Hotel and/or luxury hotel experience required (Bell Captain)
Articulate and well-spoken (Excellent use of verbiage)
Ability to physically perform all required job duties
Ability to create standards and training outlines specific to the Bell Services Team
Ability to implement strategic planning strategies and efficient procedures
Ability to continuously research current and new technologies and procedures/policies relative to Bell Services (in relation to Hotel Operations)
Ability to train the Bell Services Team and ensure competency of such training at all times
Ability to attend meetings and/or line-ups on a daily and weekly basis
Ability to present information to Ownership or Management as requested in a professional manner
Ability to create schedules and ensure the Bell Services Team is properly staffed in accordance with the predicted forecast and business demand
Ability to provide disciplinary action and coaching/counseling sessions as needed to the Bell Services Team with good judgment and in accordance with the standards of THE TENNESSEAN Hotel and HR guidelines
Ability to pay attention to details
Ability to use time efficiently and productively with minimal supervision
Ability to maintain THE TENNESSEAN Hotel and Benchmark Global Hospitality Standards at all times
Ability to maintain knowledge of hotel features and information (e.g., dining, events, amenities, etc.)
Ability to multi-task or organize
Ability to physically perform all tasks assigned in an efficient and prompt/timely manner
Ability to communicate effectively with all team members
Greet all guests in a warm and professional manner
Work closely with Concierge Services, Front Desk, Valet, and Doorpersons to ensure a seamless Welcome/Arrival Process
Work closely with Concierge Services, Front Desk, Valet, and Doorpersons to ensure a seamless Departure Process
Escort all guests checking in to their accommodations in accordance with the standards of THE TENNESSEAN Hotel
Inform visitors and/or guests about all hotel and guest room features, hotel facilities and emergency procedures (as needed)
Assist guests with their luggage, acknowledging them by name
Remain knowledgeable and up to date about the city of Knoxville and current events
Deliver the morning newspapers promptly to each occupied guest room
Make deliveries to guest rooms as instructed or assigned
Tag, store, organize, transport, and/or retrieve luggage and other objects (including packages) for guests
Use proper and clear tagging and organization methods/procedures in accordance with the standards of THE TENNESSEAN Hotel
Escort guests whenever possible
Provide an eloquent and professional introduction to guest accommodations
Provide guest with a demonstration of how to use the room key
Assist guest services with “room moves” of guests
Handle all guest luggage with the utmost care
Offer to contact Valet Services for the guest and assist to expedite the car retrieval process
Communicate special guest requests to the appropriate department in a prompt, efficient, and effective manner
Ensure the lobby, bell closet, front drive, and work areas (as well as departmental equipment) are clean, professional, and presentable at all times and in accordance with the standards of THE TENNESSEAN Hotel
Report any pets to Guest Services and Concierge Services so that a note may be made and a pet amenity sent
Assist with the delivery of amenities as requested
Ensure uniform, grooming, and personal appearances adhere to the Appearance Standards of THE TENNESSEAN Hotel
Complete all Bell Services tasks in a prompt, timely, and efficient manner in accordance with the standards of THE TENNESSEAN Hotel
Adhere to all Safety and OSHA regulations and guidelines at all times
Complete 90-day orientation and yearly reviews for Bell Services Team members
Responsible for the training (retraining if necessary) and training competence of all Bell Services Team members
Responsible for continuously researching current and new methods of efficiency and service in regards to Bell Services (including new technologies)
Responsible for administering disciplinary action and coaching/counseling sessions as needed with good judgment and in accordance with the standards of THE TENNESSEAN Hotel and HR guidelines
Responsible for interviewing and hiring Bell Services Team members
Responsible for scheduling and ensuring Bell Services are adequately staffed (and within budgetary guidelines and restrictions) at all times
Responsible for the ordering of supplies and maintenance of Bell Services Inventory
Cross-train in others departments as needed or requested by the General Manager, Hotel Manager, or Guest Services Manager

128

Concierge / Valet Resume Examples & Samples

Strong team mind – respects the strength of the many over the glory of the one
Good listener and observer who can use these skills to anticipate guest and team needs
Good moral code

129

Valet Cashier / Booth Attendant Resume Examples & Samples

Collection of guest’s money for the payment of valet parking
Accuracy of cash drawer
Using micros to accurately track customers vehicles
Responsible for coordinating the parking and retrieval of vehicles. Ensuring all vehicles are checked for damage, ticketed, referred to the proper parking location
Maintaining security of keys in an orderly manner
Maintaining cleanliness of office, Casino and Hotel entrances
Count and record tips
Greeting all patrons and responding to their questions
Ensure the safety and security of guest and employees
Knowledge of all special events and promotions available to guests

130

Service Valet Resume Examples & Samples

Operate a wide variety of cars, light trucks, and vans, with ability to drive both manual and automatic transmissions
A team player who is focused on providing exemplary customer service
Be at least 18 years of age
Pass a criminal background check and drug screen

131

Valet Cashier Resume Examples & Samples

Hotel experience is desirable but not essential
Previous experience working within a similar role in a 5star environment preferred
Innovative
Outgoing personality and outstanding guest service skills
Ability to use Opera, Micros & MARSHA System and other operating systems
Ability to work collaboratively with hotel service team in providing exceptional customer service excellent telephone etiquette
Strong organization and working to deadline skills
Have a complete understanding of the Marriott Reward program
Be knowledgeable about daily hotel operations, check daily event sheet, Have knowledge of hotel rates, package and discounts
Attend the shift briefing, daily 15 minutes training and front office monthly meeting
To ensure a quick, efficient and friendly payment process for all paid parking system. Ensuring that their details are entered onto the computer correctly and efficiently to the Brand Standards
Be flexible according to the business needs
Be fully aware of hotel credit policy and procedures and ensure that it’s adhered at all time
Be knowledgeable and promote the Marriott rewards program
Keep yourself informed with all VIP arrivals
Be flexible in regard to work schedule
Strive to represent Marriott in the most professional manner at all times
Ensure that all guests are communicated with the credit policy and procedures upon check-in
Take initiative through empowerment to ensure complete guest satisfaction
Be fully aware of safety and emergency procedures
Handle mail and messages properly and on confidential basis
Know how to follow all hospitality guidelines and daily service basics
Assist a fellow associates in their Job to ensure that all are done on time
Use your Opera and other systems password with discretion. Log off the terminal when leaving the area
Report any unusual occurrences or requests to the manager or supervisor on duty
Be familiar with the AM, PM and night check list to ensure smooth daily operations
Ability to communicate with all managers, supervisors and fellow associates
Be aware of the Marriott brand standards and follow the thoroughly
Ensure that daily banking procedures are followed and performed as per the standards

132

Valet Resume Examples & Samples

Valet for a large Condominium Association in Atlantic City, NJ
Providing parking for residents’ and guests’ vehicles
Part-time 3 days a week to start may increase to 4-5 days (temporary Summer position)
$9.00/hr

133

Valet Resume Examples & Samples

Controls service traffic flow, parking and assisting with loaner vehicles as needed. Parks vehicles after they have been written up
Drives safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation
Retrieves customer vehicles at cashier for pick-up; waits at vehicle for customer; thanks customers for their business
Installs disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service
Delivers the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot

134

Bellperson & Valet Resume Examples & Samples

Greet customers with friendly and sincere welcome
Remain calm and attentive during heavy hotel activity and emergencies
Retrieve guest items from cars, busses, vans, and carts. Grasp, lift, carry and/or load luggage and packages onto a bell cart to transport items throughout hotel to designated room. Navigate bell cart through public areas, guest room corridors and to elevators
Read and match luggage tags, write claim tickets, and detach portion to give to guest
Organize and store luggage as necessary in a designated area
Valet park guest's cars
Drive guests to airport in company van
Deliver gifts and amenities to guest rooms
Deliver guest's valet laundry to guest rooms
Direct guest flow through hotel giving assistance and direction to various areas in hotel
Listen and respond to guest inquires. Answer questions and offer assistance giving accurate information
Always maintain a professional image while at work
Perform other duties as assigned
Ability to understand and follow written and or verbal instructions
Ability to effectively communicate verbally in English
Ability to read English language sufficiently to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists
Ability to grasp, lift, and or carry or otherwise move packages and boxes and luggage up to 45 lbs continuously throughout shift
Ability to stand, walk, and or sit and continuously perform essential job functions
Sufficient manual dexterity in one hand to be able to load and unload luggage
Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property

135

Bellperson / Valet Resume Examples & Samples

Remain calm and attentive during heavy hotel activity and emergencies
Retrieve guest items from cars, busses, vans, and carts. Grasp, lift, carry and/or load luggage and packages onto a bell cart to transport items throughout hotel to designated room. Navigate bell cart through public areas, guest room corridors and to elevators
Drive guests to airport in company van
Deliver guest's valet laundry to guest rooms
Always maintain a professional image while at work
Ability to effectively communicate verbally in English

136

Assistant Valet Manager Resume Examples & Samples

Provides and assures all employees are providing professional, courteous and compassionate guest services for visitors, and guests while meeting the standards outlined by ABM Parking Services
Proactively approach, greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service and make sure his/her staff is providing an optimal customer service
Assist processing payroll and creating schedules
Assist coordinating events, training new staff, supervising staff (valets/cashier/ramp supervisors, etc.) provides the necessary impute on the and performance evaluation of hourly employees
Assists in developing, maintaining and enhancing client relationships
Ability to act independently and make accurate decisions
Computer literacy (Excel/Word/Email etiquette)
Ability to communicate in English information and policies in a manner easily understood by the client, guest and employees
2 to 3 years’ experience supervising staff (Valet responsibilities preferred)
Must be 18 years of age or older and possess a valid driver’s license with a DMV criteria meeting company guidelines
Ability to work in an environment that is not necessarily protected from weather and temperature changes and ability to stand continuously and perform job functions for a full shift
Must pass a pre-employment background check and drug test
Must be able to drive standard vehicles

137

Valet Resume Examples & Samples

Responsible to the needs of arriving and departing residents
Greets and assists residents and guests with baggage and package handling
Answers inquires pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions
Maintains equipment in working condition and reports any maintenance issue for repair

138

Lead Bellperson / Valet Resume Examples & Samples

Supervising Shifts
Greeting and escorting arriving and departing guests to and from their accommodations, retrieving and transporting their luggage and vehicles
Provide other service as needed to ensure customer satisfaction
Perform shuttle driving service utilizing a 15 passenger van/mini-bus throughout the resort area
Provide valet service for Guests' personal vehicles (must be able to drive manual and automatic transmission vehicles)
Visually inspects room and acquaints each guest with room and features
Respond to guest request
Organizes and stores luggage as necessary in a designated area
Minimum basic mathematical skills
Use good judgment to deal with a variety of variables in guest and business situations

139

MBA Valet Operations & Customer Exp Mgr Resume Examples & Samples

Measure and monitor performance of Valet processors –Understand and monitor key operational metrics, ensuring SLAs are met. Work with analytics and partners to set up reporting on SLAs
Customer service – Be the point of contact with customer service team in Salt Lake City. Own critical analysis of customer issues, identification of root cause problems, and partner with CS to drive solutions for Valet customers
In-store operations– Own customer feedback, ensuring issues are logged and prioritized for action. Work with retail partners to ensure smooth implementation of point of sale terminals, high level of in-store training and ensure quality levels are maintained
Manage analytics with remote India team –Prep and validate analytical work for remote team in India
Optimize and manage operational tools – Understand key issues impacting performance. Prioritize and drive product backlog with ops tool partner
Competitive benchmarking –Measure and monitor competitive offers for phone trade-in and online consignment
Measure and monitor customer experience –Measure and monitor customer NPS
Valet and Quick Sale Buyer Experience –Ensure high quality listings and buyer experience is maintained for both eBay Valet and Quick Sale
Strong analytical skills – Experience with large data sets, excel proficiency a must. SQL, DBM a plus
Retail and ecommerce operations – familiarity with marketplace and retail businesses
Customer focus – able to research and understand customer needs, and develop strategies to ensure outstanding experience, and implement the solution
See above

140

Valet / Bellperson Resume Examples & Samples

Greet guests with friendly and sincere welcome. Remain calm and attentive during heavy hotel activity and emergencies
Retrieve guest items from cars, busses, vans, carts, grasp, lift, carry and or load luggage and packages onto a bell cart to transport items throughout hotel to designated room. Navigate bell cart through public areas, guest room corridors and to elevators
Deliver laundry to guest rooms Monday-Saturday promptly when it arrives
Inspect entryway for cigarettes, trash and debris and clean-up as needed
Assist valet during busy periods and cover door during their breaks
Valid drivers license
Must be at least 21 years old

141

Valet Supervisor Resume Examples & Samples

Oversee the valet operations of a hotel under the supervision of the Valet Manager to ensure 24/7 professional parking management
Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and the client
Schedule, train and manage valet attendants to ensure best practices established by LAZ Parking
Assist the Valet Manager in completing projects that may arise from the operation of the the location
Responsibly complete financial reporting on a daily basis

142

Valet Assistant Manager Resume Examples & Samples

1+ years in Management or Supervisory role
Knowledge of Excel, Word, Power Point and General Microsoft Office Applications
Valet Parking management experience is highly preferred but not required
Ability to seek improvement and create an environment of idea sharing and creative problem solving
Ability to be approachable and facilitate coaching conversations with employees and managers
Ability to encourage open expression of ideas and opinions
Ability to work independently and multi-task

143

Hotel Valet Manager Resume Examples & Samples

3+ years in Management role
Experience in valet/operating valet system is desired
Experience in hospitality industry a plus
Parking management experience is required

144

F/T Hotel Valet Attendants Resume Examples & Samples

Ability to speak, read, and comprehend the English language
Must be open to feedback, differing opinions and other points of view
Knowledge of how to operate various types of motor vehicles

145

Valet Lead Resume Examples & Samples

Open to feedback, differing opinions and other points of view
Capable of taking direction from company manager responsible for shift or other shift valets/team members as necessary to ensure smooth operations and customer satisfaction
Capable of working alone on a shift or with one or more other valets
Ability to drive a standard transmission, as well as general knowledge of how to operate various types of motor vehicles

146

Valet Resume Examples & Samples

To check in with account contact, shift or valet manager when arriving to work
To improve access and create a welcoming atmosphere for our customers and clients
To immediately report any damage that you may have or have not caused to a vehicle and to contact the LAZ office within 24 hours of any incident or report of damage and file paperwork with LAZ office within 72 hours
To assist customers with claim paperwork and not deny or admit liability when a claim is filed
To effectively work in a team environment
To record/report pervious damage to vehicles
Assist other employees with parking and retrieving vehicles in a safe manner
To open and close valet location – fill out appropriate paperwork, collect appropriate parking fees and make accurate bank deposits
Report Tips as explained in Publication 1244
Regular contact with the public while working that includes greeting customers and guests
Ability to drive a car, including an automatic and 5 speed/manual transmission – with at least 1 year of 5 speed manual transmission experience
Customer service skills
Display/or put forth a positive attitude
Enjoy working in a team environment

147

Valet Parking Operations Manager Resume Examples & Samples

Must possess a valid, unrestricted drivers license and meet our criteria for an acceptable motor vehicle record
Strong customer service skills and abilities
Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude)
Ability to communicate professionally and effectively with all levels of the organization

148

Valet Booth Attendant Cashier Resume Examples & Samples

Responsible for handling all financial transactions to ensure cash bank is accurately balanced at the end of each shift
Responsible for operating the computerized valet parking service (CVPS) computer in the valet booth
Provides professional and courteous customer service to each and every guest while maintaining a sense of urgency at all times
Performs all other job related duties as assigned

149

Valet Runner Resume Examples & Samples

Greet guests upon arrival to Universal Studios Hollywood and CityWalk
Park & retrieve guests vehicles in a safe and efficient manner
Provide excellent guest service
Applicants must be 18 years of age or older (no minors)
Must possess a valid driver's license, with at least one year driving experience
Must be experienced with manual stick-shift as well as automatic transmissions
Clean driving record - no more than 1 point
California DMV printout required after job offer - offer is contingent upon submission of good driving record
Eligible candidates should be fully available to work morning, afternoon, evening, and late night shifts, including weekdays, weekends, and holidays

150

Valet Resume Examples & Samples

Possess and demonstrates excellent customer-service skills to positively interact with all types of personalities
Outgoing, professional, service-focused personality
Ability to work in a multi-disciplinary team atmosphere
Must have physical and visual ability to enter, exit, drive, and successfully park vehicles
Must be competent to drive automatic and manual transmission vehicles as well as golf carts
Must be able to read, write, and speak English consistent with a high school graduate

151

Valet Parking Manager Resume Examples & Samples

Minimum one (1) year as a valet parking manager
Ability to think clearly, decisively, and able to work well under pressure
Professional manner, attitude, appearance and dependability are a MUST
Computer literate (Excel , Word) a MUST
Able to solve customer complaints and staff issues in a professional manner

152

Service Valet Atlanta Resume Examples & Samples

Ability to lift and transport up to 50 lbs
Ability to work outdoors and work/drive in changing weather conditions
Ability to climb stairs and walk distances

153

Service Valet Maintenance Resume Examples & Samples

Remove trash and replace liners in public trash cans (common area cans)
Perform general maintenance tasks such as blowing out of breezeways, pressure washing, removal of cobwebs dusting of handrails, cleaning of light fixtures, removal of pet waste, non-organic waste and other debris from the grounds, grassy areas, parking lots and walk ways in a commercial multifamily environment
Perform general housekeeping tasks such as sweeping, mopping, dusting, cleaning windows, polishing stainless steel, straightening of furniture, removal of waste
Removal of furniture, trash, and other household items from vacated apartments
Cleaning and running of compactors, picking up loose and bagged trash from around the compactor area
Cleaning and clearing trash and debris from chute rooms, trash rooms and dumpster areas
Grill and appliance cleaning
Must have reliable transportation to and from community
Must have valid driver’s license and ability to operate a motor vehicle
Flexibility to work and/or be on call during service hours. Must be available between 8 AM and 8 PM
Ability to climb stairs, walk distances, and be exposed to disagreeable odors

154

Valet Resume Examples & Samples

Valid Florida Driver License
Strong customer service, communication and interpersonal skills required
Ability to work in different environmental working conditions (e.g. heat, cold, wind, rain)
Reach with hands and arms
Communicate, receive and exchange ideas and information by means of the spoken and written word
Ability to quickly and easily navigate the property/ building as required to meet the job functions
Complete all required forms
Ability to work extended/flexible hours and weekends required

155

Valet Parker Resume Examples & Samples

Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta
Ability to speak, read, and write fluent English; other languages beneficial
Carrying, lifting or pulling items weighing up to 100 pounds
Paid Holidays
Long term Disability

156

Night Bellman / Valet Resume Examples & Samples

Demonstrates Fairmont Service Promise Standards and Fairmont Values in all interactions with both guests and colleagues
Assists guest with luggage requirements upon arrival and departure
Acts as a valet parking attendant and parks and retrieves guest vehicles
Delivers items to guest rooms as required (faxes, mail, and parcels)
Prepares and delivers In Room Dining orders to guest rooms
Prepares work areas in both In Room Dining and Guest Services for morning shifts
Assists with clean up for In Room Dining including tray pick ups, and restocking
Acts an ambassador for the Fairmont Winnipeg by providing an excellent first impression for all guests of the hotel
Uses guest names whenever possible
Provides information about the hotel, its services and the surrounding area
Provides directions to various destinations within the area, or the city itself
Maintains a professional, pleasing attitude towards each of our guests and colleagues
Addresses guest concerns and brings them to the attention of the Manager on Duty
Ensures bell desk, lobby, guest rooms, and guest belongings are secure at all times, and any deficiencies reported immediately
Maintains cleanliness of work area including lobby, business center and driveway
Remains observant and responds to each guest they come in contact with
Cares for guests’ immediate needs by getting them settled and comfortable in their room upon registration into the Hotel
Adheres to Health & Safety policy and ensuring safe work practices are followed at all times
1-2 years minimum of previous Guest Services experience
Must be able to handle a multitude of tasks at stressful times
Must be self-motivating, able to work effectively unsupervised
Must be a team player and service oriented at all times
Must have a valid class 5 driver’s license, clean driving record, and be able to provide a drivers abstract detailing your driving record
Knowledge of driving a standard vehicle
Good physical ability & must be able to lift 40+ pounds at a time. Must be able to complete all physical aspects of the job without restriction
Must be able to work various shift times including mornings, evenings, weekends and general holidays, although most shifts are
Must have positive and professional attitude, along with professional personal presentation
Must have excellent English verbal & written skills
Although shifts are primarily overnight, candidate must be available for a variety of shifts including weekends and general holidays
Previous experience with Micros POS system is an asset

157

Parking Valet Resume Examples & Samples

High School diploma/GED or an equivalent combination of education and work experience
Valid California Driver’s License and an excellent driving record required; no license restrictions other than for corrective lenses (applicants are required to present a current copy of their DMV record with their application/resume). Class C with CA DMW H6 Driving Record Report
Efficiently operate both standard and automatic shift vehicles
Ability to communicate clearly and effectively
Ability read, write, and perform basic mathematical calculations, and follow oral and written instructions; and knowledge and abilities essential to the successful performance of the duties assigned to the position
Demonstrated ability to work in a professional, courteous, and efficient manner
Demonstrated record of exceptional attendance and punctuality
Act in accordance with organizational policies, procedures, and standards
One year of related valet knowledge within the parking industry
Experience working in a health or medical center related environment

158

Valet Parking Supervisor Resume Examples & Samples

Runs the Valet Key Desk, handling guest keys and money with care. Greets customers immediately with a friendly and sincere welcome. Listens and responds to guest inquiries, concerns and complaints using a positive, clear voice and a professional demeanor. Remains calm and attentive, especially when hotel activity is heavy and during emergencies. Plans and delegates immediate operations for prompt efficient servicing of guest. Answer questions and offer assistance giving accurate information regarding hotel services, outlet hours, car rentals, transportation services and directions to restaurants or local attrections. Answers the telephone within 3 rings using the proper greeting and a polite clear voice
Conducts mini pre-shifts, records daily information on the key area grease board, issue radios, remote controls and flashlights in accordance with departmental policy. Schedules daily upper luggage attendants and shuttle drivers coordinating all meal breaks. Logs all information on incidents resulting in damage, injury, loss of property of guest complaint in the Front Service logbook then follows up with management on the outcome
Coordinates taxi service on the Front Drive with the contracted transportation company logging any deficiencies and reporting them to management. Calculates the division of the gratuity pool to ensure the proper distribution to the appropriate Valet Staff. Ensures that the Valet Shuttle meets all pick-up and drop-off requests on a timely basis
Ensures proper posting of all Valet Attendants and Doormen. Ensures that Grooming and Uniform Standards are adhered to on a daily basis. Oversees all of the activity on the Front Drive, working with the Doorman to ensure the smooth flow of traffic
Ability to speak, understand, read and write in English for effective communication
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy in order to defuse anger and collect accurate information

159

Parking Valet Resume Examples & Samples

Keep exterior entrance areas clean, safe and welcoming. Pick up trash as needed, sweep entrances, provide snow removal and ice-melt during winter months
Keep interior entrance and lobby area clean, safe and welcoming. Pick up trash as needed, sweep and/or mop entrances, update reading materials, etc
Valid Montana driver’s license
Proven ability to drive vehicles with manual transmissions
Ability to show proof of insurability and maintains a clean driving record annually

160

Overnight Valet Cashier Resume Examples & Samples

Perform all cashiering duties
Post parking charges to Opera
Collect checks for contract parking
Previous cash handling experience required
Previous customer service experience required, in hospitality strongly preferred
Must have flexible availability, including nights, weekends and holidays
Must have excellent communication skills

161

Valet Supervisor Resume Examples & Samples

Ensures the valets are staged to maximize the guest experience
Supervise the valet and front drive staff
Coordinates activity in the drive with the Bellpersons to ensure timely delivery of luggage and Valet Drivers of guest vehicles
Conduct key audit with the Valet team at the end of each shift
Loads the baggage in the cars for departing guests
Maintains a clean and orderly appearance of the work area at all times
Excellent grooming and body language to represent the Omni brand
Ability to multi-task, work well under pressure in a fast-paced environment
Ability to work outdoors in all weather conditions
Must be able to drive manual and automatic transmission
Must have an excellent driving record
Must have a valid Texas driver’s license
Must be able to work flexible schedules including days, evenings, weekends and holidays
Previous leadership or supervisory experience strongly preferred

162

Valet Cashier Resume Examples & Samples

Complete parking garage forms
Control guest keys
Create and maintain inventory control
Must be able to work well under pressure, in a fast-paced environment
Must have flexible availability, including days, nights, weekends and holidays
Must be able to work indoors and outdoors with inclement weather

163

Valet Resume Examples & Samples

Must have a valid driver's license or valid commercial driver's license in current State, as applicable, with a satisfactory driving record per Life Care standards
Prior experience in health care or geriatrics preferred
Must be able to safely load, transport, and unload patients

164

Valet Supervisor Resume Examples & Samples

2-4 years of previous experience working in valet environment
Experience leading a group of 10--20 individuals
Previous experience working in high-stress situations with tight deadlines/high customer expectations
Capable of handling employee conflict, following grievance procedures, mediating and conflict resolution

165

Valet Cashier Resume Examples & Samples

Records and responds to all radio calls
Manages and organizes vehicle keys
Uses a computer operating system to input guest vehicle information to their reservation
Tracks and updates guest information and current arrival and departure numbers
Preforms key audit at beginning and end of shift
Communicates closely with bell, door, and valet staff
Accepts and records money for daily vehicles
Completes daily checklist

166

Valet Resume Examples & Samples

Greets members and guests promptly and courteously upon their arrival and departure
Distributes claim tickets and ensures the tickets are returned when the guest retrieves their vehicle
Assists guest when entering and exiting their vehicles
Ensures claim tickets are attached to keys when in the property’s possession and accounted for at all times
Returns all cars to their owners in the same manner and condition they were taken
Follows the valet station guidelines for setting up and breaking down of valet station
Provides direction and information regarding property’s facilities
High school diploma or general education degree. One to three months related experience; and/or training; or equivalent combination of education and experience

167

Desk / Maintenance / Valet Positions Open Resume Examples & Samples

Accountable for parking and retrieving vehicles for hotel guests
Assist guests into and out of their vehicle Provides assistance with loading and unloading baggage
Ensures vehicles are locked and secure while in the possession of the property
Ensures the guest keys are logged and secured
Greet guest upon arrival and answer questions guests may have, including information regarding property products, services and/or events
Ensure proper retrieval and departure of the guest’s vehicles
Ensure property driveways are kept clear Performs other duties as assigned
Ability to effectively and safely drive all vehicle types, including standard and automatic transmissions
Previous experience providing excellent guest service
Ability to maintain concentration and think clearly under all driving conditions
Effectively communication in English, both written and verbal
Previous experience performing same or similar duties preferred
Valid Georgia Driver License

168

Valet Manager Resume Examples & Samples

Enters information via VR and Kronos for payroll processing
Utilization of CVPS to run reports on most productive, park/pulls, and create actionable items on any deficiencies
Works closely with the Front Desk and related leadership and areas
Serves as a leader for Team Members while fostering teamwork, Team Member morale, motivation and open communication
Coaches and develops Team Members using a consistent, approachable demeanor and clearly articulating expectations
Strives to improve and streamline departmental operations through the continuous assessment of policies and procedures, work processes and program effectiveness/value
Allocates resources to areas that create value to our guests and to Ameristar
Ensures business objectives, ethics and values of Ameristar
Helps maintain and enhance a safe, secure and comfortable environment for our guests and team members
Executes arrangements for all Casino and VIP guests such as greeting, baggage handling and VIP valet, door service treatment
Responsible for cost center and capital expenditures including budgeting, project planning and execution
Coordinates cross training between all Valet departments/positions
Responsible for thorough investigation of all vehicle damage/risk problems and accurate recording of investigation and final disposition
Coordinates recovery efforts with Security and Risk Management
Grants complimentaries for hospitality purposes only
Must be able to work a flexible schedule including nights, weekends, holidays and fluctuating days off
Carries out duties associated with the following positions as necessary: Valet Attendant, Valet Cashier, Coat Room Attendant
Ensures that all Valet, Door, and Coat Check Team Members behavior and appearance are in compliance with established policy
Must be able to work within a smoke-filled environment
Must be able to lift/carry up to 20 pounds, push/pull up to 100 pounds, and possess the mobility and dexterity required to meet the demands incumbent to this position
Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues

169

Valet Supervisor Resume Examples & Samples

Responsible for the efficient operation of the Valet functions including valet, door, and coat room, ensuring 100% guest satisfaction
Supervises the day-to-day activities of the Valet and telecommunication via customer contact and supervisor of Team members, ensuring 100% guest satisfaction
Provides direction and support for all staff members in order to achieve department goals and objectives
Ensures that guest problems/complaints are managed in a timely, effective and courteous manner
Supervises training of all Valet staff including valet, door and coat staff, with an emphasis on detail to ensure service levels consistent with Ameristar’s guest service standards
Coordinated VIP arrivals, including facilitation and ownership of the Limo schedule, and ensures all arrangements have been confirmed prior to arrival
Performs duties of Valet, Door, Coat Check Team Members as needed
Public relations, interpersonal skills and team member motivational skills required
Ability to analyze a variety of technical problems resulting from a diverse nature of factors
Computer skills with proficiency in Microsoft Word, Office, Outlook and Excel required
Must be able to stand/walk 100% of shift
Highly organized and detail-oriented
Experience in resolving guest complaints and in dealing with the public required

170

Overnight Valet Supervisor Resume Examples & Samples

Provide our guests with an exceptional arrival and departure experience that makes them feel welcome
Conduct safety checks on parked vehicles
Act as bell captain during times of high volume arrivals/departures
Exceptional customer service skills: smile, welcoming attitude, ability to engage and make a great first impression
Ability to stand for prolonged periods during shift
Must be able to work flexible schedules including nights, weekends and holidays
Previous related experience highly preferred
Must be willing to subject to a drug screen and MVR background check

171

Valet Resume Examples & Samples

High School Diploma, GED, or equivalent
Valid Washington State Driver’s License and a driving record acceptable to Risk Management
Must have current CPR certification or BLS, or obtain within 90 days of start date or transfer

172

Femme De Chambre / Valet De Chambre Resume Examples & Samples

Assurer le nettoyage des chambres selon les méthodes et techniques en vigueur, et le respect des délais
Assurer l’entretien et nettoyage des parties communes
Approvisionner et assurer l'entretien de son chariot
Etre responsable du matériel confié
Assurer sa prise de poste selon les conditions en vigueur
Entretenir un excellent relationnel avec les clients, avec confidentialité et discrétion
Garantir de la qualité et tenue de ses chambres dans le respect des directives et procédures internes

173

Valet Parking Manager Resume Examples & Samples

Liaise with guests, patrons, colleagues, and vendors, strengthening relationships with department heads while ensuring the provision of superior service levels for all amenities and services offered
Oversee the operation and lead the processes of the East Door Operations inclusive of scheduling (including Door, Valet Parking, and Bell Services as they relate to inter departmental coordination), assisting colleagues as necessary
Work cohesively in collaboration with the Housekeeping and Facilities Management to ensure a smooth and opportunity free experience for all guests, colleagues and patrons relative to the preventative maintenance and upkeep of the East Door/Garage, public and back of house areas
Ensure compliance regarding all Corporate/Hotel Operating Guidelines, LQA, Hotel/Departmental Service Standards, including all Safety Rules & Regulations relative to vehicle operation through routine inspection taking corrective action accordingly
Lead and support departments in the achievement of their business outcomes including Guest Satisfaction and Colleague Engagement through effective organizational development, policy and procedural development and the communication of key hotel and company initiatives
Ensure that all required reports and data are accurate and submitted on time to relevant hotel offices, recommending and implementing changes as necessary
Perform regular inspections and reviews of East Doors and designated parking areas, ensuring that all quality standards are being maintained, initiating and coordinating any corrective action immediately
Participate in all regular and ad hoc operational meetings initiating action accordingly, inclusive but not limited to the Morning Operation’s Meeting, Labour Meetings, 10-Day Forecast Meeting, Pre-Convention, Group
Resume Review. Host departmental shift briefings and conduct monthly departmental communication meetings
Review guest feedback inclusive of feedback throughout TrustU and other channels of communication, handle guest and patron opportunities and take/review corrective action. Formulate action plans aimed at preventing repeat occurrences, ensuring closure and follow-up with guests, patrons and colleagues involved
Assist in the resolution of guest accounting inquiries
Coordinate functional support from colleagues through supporting departmental managers, including Accounting, Housekeeping, Facilities and IT Support in ongoing service delivery
Oversee, delegate tasks and support the Guest Services functions in accordance with the objectives, performance, grooming and quality standards established by the hotel, assisting in the oversight of the operations of Guest Services in the absence of the Guest Services Manager
Ensure a warm and genuine service experience from arrival to departure for all patrons and guests
Maintain departmental information folders with up-to-date information as pertinent as a part of the hotel’s ongoing communication program, inclusive but not limited to: parking data of all large annual convention east door activity and Gala function activity, records of daily P6 garage level volume and all Gala Function vehicles coordinating with Cadillac Fairview regarding daily and future P6 overflow requirements and reconciliation for billing purposes
Oversee and coordinate departmental administration according to hotel procedures
Coordinate, communicate, monitor and plan for daily house activity and guest requirements inter and intra departmentally as required to ensure the successful execution of operations at the East Doors including Valet Parking
Oversee the scheduling process of Valet Parking in compliance with budgetary guidelines, ensuring proper staffing at all times
Develop, monitor and administer departmental training cycles, programs, modules, work flow processes, and service blueprints ensuring compliance with policies and procedures within all areas of responsibility
Perform aspects of human resources and training functions including recruitment, selection, professional development, recognition, coaching, training, process observation, performance counseling, performance review and termination of colleagues within the department
Identify quality improvement trends, implement quality initiatives and effectively communicate issues to the Guest Services Manager, making appropriate recommendations to increase patron/guest satisfaction and bottom line profit generation
Clearly demonstrate to guests, patrons and colleagues a commitment to service excellence through the effective implementation and delivery of FHR Brand Standards, Hotel/Departmental Service Essentials including LQA Standards at all times
Foster a winning, solution-oriented work environment reinforcing perceptions of caring and quality. Motivate and engage colleagues to continuously deliver the best possible service to all residents and patrons
Assist in the preparation of the annual hotel budget preparation and capital plans as required, achieving the business outcomes therein
Promote the safety and security of hotel patrons/guests and premises by ensuring private information remains confidential, luggage is held/stored securely at all times, vehicles within possession of the Hotel are secured when parked, as well that access is only provided to floors/rooms to authorized individuals. Responds to emergencies involving the hotel or its guests, coordinating with colleagues to ensure emergency vehicle access procedures are in place and adhered to
Read and respond to all e-mail correspondence as necessary, accommodating guest requests expediently and courteously, following-up as necessary to ensure completion of requests within twenty four (24 hours) from receipt
Manage projects and any other reasonable duties as required by the Guest Services Manager and/or Director of Rooms
Minimum 2 years in a supervisory role within the Front Office/Guest Services or Front Door/Valet Parking Operations
Planning and Organizing Parking arrangements for Conventions, Corporate Meetings and Gala Functions and asset
Highly organized, career and result oriented with the ability to be flexible with weekends/evenings, days off, assignment and additional duties
Excellent verbal and written communication skills in the English language required, multi-lingual is an asset
Ability to build strong relationships with key departmental heads and colleagues, interact and influence others at all levels of the organization
Pleasant and outgoing personality with excellent interpersonal skills
Computer proficiency not limited to: Microsoft Office Suite including Opera PMS is an asset
Proven competency in the area of organization and communication skills
Previous knowledge of a unionized environment is a must
Professional manner, outgoing personality, and ability to work on own initiative

174

Sales Valet Resume Examples & Samples

Moves and delivers cars
Keeps car lot clean and orderly
Cleans interior and exterior of vehicles

175

Valet / Doorperson Resume Examples & Samples

Greet Guests and welcome them to the hotel
Unloads the baggage from the car or taxi and bring it inside to the Bellstand
Direct guests to the Front Desk
Calls taxis for guests as needed
Work in tandem with the Bell Captain with all luggage storage and retrieval
Maintains a clean and orderly appearance of the work areas at all times
Controls the traffic flow in and out of the Motor Lobby
Notifies the Front Desk and Guest Services of VIP arrivals whenever possible
Responsible for scheduling of the Valet Team to the set labor model
Working with the Guest Service Supervisor to perform Coaching and Counseling’s on the valet team members as required to uphold the work rules of the Omni Mount Washington Resort
Responsible for the Maintenance and Cleanliness of the Resort Volvos and the Lincoln Navigator

176

Valet Concierge Resume Examples & Samples

Renders parking and directional assistance
Ensures compliance with state regulations as well as safety procedures within the facility
May provide transportation services to visitors
May provide valet parking services for visitors
Performs proactive monitoring of and timely responses to potential/actual security threats
Provides information and assistance to staff and visitors to promote safety
Counts money in cash drawers at the beginning and end of shifts to ensure correct balance
Investigates, documents, and manages security incidents and hazards
(High School education may be waived in lieu of prior Security experience)
One year experience preferred

177

Valet Parking Cashier Resume Examples & Samples

The ability to park and retrieve vehicles in the hotel garage in accordance with established guidelines using the utmost care and caution
The ability to adhere to all traffic regulations, speed limits and uses caution when driving any vehicle
The ability to record information on legible claim checks, accurately and to record any damage when the vehicle is accepted for parking
The ability to project a professional, friendly and courteous image and recite the parking rates to guests and patrons
The ability to clean windshields and maintain the cleanliness of the garage, front entrance and driveway
The ability to report all accidents or incidents immediately to the manager or supervisor
The ability to work closely with the door staff and concierge staff to provide the maximum service to guests and patrons
The ability to secure all cars and handle all keys properly
The ability to handle any VIP or "special car" vehicle
The ability to handle dead batteries, lock outs, intoxicated patrons or a blocked garage
The ability to respond properly in any hotel emergency or safety situation
The ability to perform other tasks or projects as assigned by hotel management and staff
The ability to maintain a valid Egyptian driver’s license, free of traffic and substance abuse-related violations
The ability to drive different types of vehicles (i.e. manual, automatic, etc.)

178

Valet Attendants Resume Examples & Samples

Perform preventative and reactive maintenance to car park systems
Respond to enquiries and resolve complaints in a timely manner
Assist the Concierge Customer Service desk and Car Park team periodically during peak periods
Deliver premium customer experiences within the centre
Maintain a high degree of local community awareness
Personal presentation and conduct to be impeccable
Assist with basic admin requirements as well as adhoc customer service related tasks
Mandatory:Full driving licence and be able to drive a manual transmission car

179

Valet Runner Resume Examples & Samples

Ensure appropriate and detailed cleaning of employee uniforms
Inspect all uniforms for repairs on a weekly basis
Keep track of all uniforms sent out and returned from outside dry cleaners
Perform repairs on uniforms and guest clothing as required
Perform in-house pressing of colleague uniforms
Perform in-house pressing of guests garments when required
Report equipment malfunctions and irregularities
Ensure that the uniform area is kept clean and organized
Comply with the Hotel Policies and Procedures
Performs any other duties as assigned by manager
Pickup and deliver guest articles in a timely manner
Answer phone calls in a timely manner
Fluency in English (written and verbal) a must
Seamstress experience is required
Excellent Guest Service skills
Teamwork approach to all duties and helpful attitude with co-workers
Efficient and effective approach to completing all tasks
Able to complete repairs and alterations to guest clothing and colleague uniforms
Previous seamstress experience is an asset
Lifting up to 50lbs
Constant standing and walking throughout shift

180

Valet Runner Resume Examples & Samples

Greets guest, informs guests on valet prices, and picks up information
Inspects vehicle for damages, notes damages on paperwork, and collects
Must possess a California Class C valid driver's license, with at least one year driving experience
California DMV review required - offer is contingent upon success review
Eligible candidates should be fully available to work morning, afternoon, evening, and late night shifts, including weekdays, weekends, and ALL Halloween Horror Nights events

181

Sales Valet Resume Examples & Samples

Inspect and report any vehicle damage on the lot
Maintain show room and lot to a neat and organized manner
Make sure all vehicles are locked and keys are stored appropriately
Process customers trade in vehicles by tagging in keys and bringing cars to be cleaned and or to the wholesale lot
Greet guests that you encounter
Must have strong attention to detail

182

Overnight Valet Resume Examples & Samples

Greets and assists guests with luggage and ski/bike storage
Parks and retrieves guest vehicles
Completes valet tag and vehicle inspections
Preforms nightly billing and valet charge postings
Assists overnight hotel staff with guest requests
Uses hotel vehicle to pick up and drop of guests upon request/ availability
Uses radio to communicate with Bellman and Doorman
Provides recommendations to guests on activities and dinning
Provides directions for guests departing
Cleans and maintains a tidy work space
Works outside in all weather conditions

Download Valet Resume Sample as Image file

Related Job Titles

Waitstaff Resume Sample

Greeter Resume Sample

Referral Specialist Resume Sample

General Helper Resume Sample

Valet Attendant Resume Sample

Record Resume Sample

Cancer Registrar Resume Sample

Concierge Supervisor Resume Sample

Lounge Server Resume Sample

Waitress Resume Sample

Valet Parking Attendant Resume Sample

Doorman Resume Sample

Browse More

Valet Resume Samples

The Guide To Resume Tailoring

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Resume Builder

15 Valet resume templates

Read our complete resume writing guides

How to Tailor Your Resume

How to Make a Resume

How to Mention Achievements

Work Experience in Resume

50+ Skills to Put on a Resume

How and Why Put Hobbies

Top 22 Fonts for Your Resume

50 Best Resume Tips

200+ Action Words to Use

Internship Resume

Killer Resume Summary

Write a Resume Objective

What to Put on a Resume

How Long Should a Resume Be

The Best Resume Format

How to List Education

CV vs. Resume: The Difference

Include Contact Information

Resume Format PDF vs Word

How to Write a Student Resume

Assistant Manager, Valet Operations Resume Examples & Samples

Ski Valet Resume Examples & Samples

Valet Resume Examples & Samples

Valet Bmw of Silver Spring Resume Examples & Samples

Ski Valet Resume Examples & Samples

Ski Valet Resume Examples & Samples

Ski Valet Resume Examples & Samples

Vail Mountain Club Valet Supervisor Resume Examples & Samples

Ski Valet Resume Examples & Samples

Ski Valet Resume Examples & Samples

Valet Concierge Resume Examples & Samples

Ski Valet Resume Examples & Samples

Ski Valet Resume Examples & Samples

Ski Valet Supervisor Resume Examples & Samples

Rental Technician / Ski Valet Resume Examples & Samples

Valet Resume Examples & Samples

Bellstaff / Valet Resume Examples & Samples

Director of Ebay Valet Resume Examples & Samples

Ski Valet Resume Examples & Samples

Ski Valet Resume Examples & Samples

Ski Valet Resume Examples & Samples

Ski Valet Resume Examples & Samples

Valet, Vail Mountain Club Resume Examples & Samples

Ski Valet Resume Examples & Samples

Valet / Uniform Attendant Resume Examples & Samples

Bellperson / Valet Resume Examples & Samples

Franchised Valet Manager Resume Examples & Samples

Valet Resume Examples & Samples

Valet Runner Resume Examples & Samples

Valet Parking Cashier Resume Examples & Samples

Valet / Retail Attendant Resume Examples & Samples

Parking Attendant / Valet Resume Examples & Samples

Valet Retail Attendant Resume Examples & Samples

Ski Valet Resume Examples & Samples

Hotel Valet Day Resume Examples & Samples

Valet Attendent Resume Examples & Samples

Valet Supervisor Resume Examples & Samples

Bellperson / Valet Drivers Resume Examples & Samples

Bellperson / Valet Resume Examples & Samples

Valet Resume Examples & Samples

Valet Associate Resume Examples & Samples

Ski Valet Resume Examples & Samples

Valet Supervisor Resume Examples & Samples

Valet Supervisor Resume Examples & Samples

Valet Parking Supervisor Resume Examples & Samples

Valet Clerk Resume Examples & Samples

Ski Valet Supervisor Resume Examples & Samples

Ski Valet Resume Examples & Samples

Valet Services Supervisor Resume Examples & Samples

Concierge / Valet Associate Resume Examples & Samples

Valet Runner Resume Examples & Samples

How to Make
a Resume

50 Best
Resume Tips

200+ Action
Words to Use

Internship
Resume