Support Sales Resume Samples
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Support Sales Resume Samples
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KM
K Mohr
Kristofer
Mohr
78620 Dach Underpass
New York
NY
+1 (555) 291 1341
78620 Dach Underpass
New York
NY
Phone
p
+1 (555) 291 1341
Experience
Experience
Dallas, TX
Product Support Sales Rep
Dallas, TX
Crist-Kilback
Dallas, TX
Product Support Sales Rep
- Follow all safety rules and regulations in performing work duties
- Develop and sell package support programs that contain a set of contracted services along with remote health monitoring (Telematics) systems and programs
- Develop and provide the sales department with information regarding the potential sales of new and used equipment
- Research, compile and present quote information to customers related to Parts and Service activities and customer requests
- Responsible for cold calling on all types of customers, such as national and regional accounts that have multiple types of products from various competing suppliers
- Follow-up with customers after the sale to ensure customer satisfaction
- Present a positive and professional image of Titan Machinery in the presence of customers and community
Chicago, IL
Sales Support Management Coordinator
Chicago, IL
Kunze, Block and Cronin
Chicago, IL
Sales Support Management Coordinator
- Performs general administrative support tasks for the Country Managing Director
- Compiles and reviews reports detailing performance indicators, sales trends, and other Business data related analysis
- Participates/Leads Country Sales Reviews and follows up on Actions Items
- Insure and maintain Process Of management
- May determine methods and procedures for new assignments
- Ensures resolution of order management issues for all product lines using specialized subject matter knowledge and is a subject matter expert to other departments (e.g., testing new systems to ensure order management system works correctly)
- Collaborates with other departments and support groups (e.g., internal sales, audit, operational support, delivery) to resolve routine to moderately complex issues
present
Phoenix, AZ
Representative, Originations / Sales Support
Phoenix, AZ
Littel, Legros and Mayer
present
Phoenix, AZ
Representative, Originations / Sales Support
present
- Provides mentoring and training to department associates
- Effective and efficient research of issues by reviewing the customer profile, customer input, and Direct Channel feedback to deliver satisfactory resolutions
- Builds, maintains and navigates working relationships with Direct Channel partners
- Proactively completes the responsibilities of the position while meeting performance standards with minimal supervision
- Build internal trust and support with respect to accomplishing common organizational goals
- Intermediate knowledge level of Excel and Microsoft Office products
- Supplies details of credit scoring for applications and acts as a Sales advocate by gathering additional information for further credit review. Partners with Credit Risk Analysts to obtain additional credit information to decision challenged credit applications
Education
Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
The University of Texas at Austin
Bachelor’s Degree in Computer Science
Skills
Skills
- Ability to engage with Customers in a clear, professional and responsive manner,
- Ability to adapt quickly when faced with new situations and new people
- Ability to engage with Customers in a clear, professional and responsive manner
- Knowledge of standard Microsoft Office programs, especially Outlook, PowerPoint and Excel
- Ability to deal with conflicting information and working within a high-pressured environment
- Excellent written and verbal communication skills
- Ability to work in a business, customer-facing situation
- Ability to work well in a diverse team environment
- Comfortable working in a self-directed environment - motivated self-starter
- Ability to work well in a diverse/ virtual team environment
15 Support Sales resume templates
Read our complete resume writing guides
1
Account Sales Rep / Support Resume Examples & Samples
- Three plus years of product sales experience
- Works well within a team and can effectively operate autonomously
- Operates with a high sense of urgency
- Excellent follow-up and interpersonal, presentation, verbal and written communication skills
- Institutional banking experience a plus
2
Digital Sales Support Resume Examples & Samples
- Support Virtual Store Manager to delivery orders coming from local on-line store with timely manner
- Working with existing off-line stores to check product inventory and serve customers with flawless order process
- Meet the Burberry packing standards when delivering them to customers
- Follow-up with refund/return policies
- Summarize customer needs for Virtual Store Manager to maximize on-line sales
3
Affiliate Sales Support Resume Examples & Samples
- Coordinate relationship between finance, net-ops, legal, channel and the SEE Affiliate team to ensure all deal fulfilment completed accurately and in a timely manner
- Execute contract management process with Legal and Finance from drafting to approvals finally to signatures in order to enter contract data to system to start billing process
- Coordinate and follow up full process with net-ops from decoder order to signal activation
- Attend net-ops, marketing, programming and finance departments’ meetings by representing the department and update the department and under the SEE Affiliate Team’s supervision inform clients the feedback on the actions
- Updating channel presentations and give support to SEE Affiliate Team for project presentations
- Coordinate and consolidate the SEE Affiliate Team’s annual budget
- Consolidating and circulating the updates on industry reports, market reports and any research reports that will be useful for SEE Affiliate Team and work on ad hoc projects when requested
- Produce budget pacing, revenue track, deal pipeline or any other weekly, monthly or quarterly reports that will be asked from SEE Affiliate Team to have a better aspect for short and long term plans
- Maintaining SEE client database and regularly update client database with latest financials and other details
4
Sales Support Internship Resume Examples & Samples
- Supporting the field in preparing for the various budget approvals that are required in a timely and efficient manner,
- Entering co-marketing related information in the various systems and providing process support,
- Tracking and following up on payments to make sure that we meet our financial commitments towards HP,
- Delivering adhoc indicator reports or researches,
- Potentially taking over some of the creative approvals
- Event support
- Knowledge of standard Microsoft Office programs, especially Outlook, PowerPoint and Excel
- Analytical & creative problem solving and risk taking skills
- Ability to work well in a diverse team environment
- Ability to deal with conflicting information and working within a high-pressured environment
- Ability to engage with Customers in a clear, professional and responsive manner,
- Comfortable working in a self-directed environment – motivated self-starter
5
Sales Support Management Coordinator Resume Examples & Samples
- Process Associate (Non Accounting - Non Voice Process)
- Good PC and database knowledge and project/process management skills
- Initiative and independent; Customer focused
- Excellent written & spoken communication skills
- Experience: 0 - 2 years of experience (BPO/Non BPO/KPO/Financial Services Industry) across all processes
- Graduate in any discipline with 60% and above marks (Strictly 2008 - 2014 pass outs with no backlogs.)
- BE, B Tech, MBA & MCA graduates are not eligible
6
Customer & Sales Support With German Resume Examples & Samples
- Influence for product catalogue simplicity & margin increase
- Owning and resolving Customer support calls on the B2B Portal for all Customers
- Broad knowledge of the end-to-end process of sales operations
- General understanding of procurement processes
- Knowledge of HP internal HP tools is a plus (OSS, Sandy, CCA, B2B portal as user)
- Languages: English- Conversational & Norwegian - Native/Bilingual level (AS A MUST)
7
Post Sales Technical Support Resume Examples & Samples
- Development of automated Function and System Testing in a “tcl/tk expect” like test environment
- Setting up new virtual and physical devices in the test lab
- Setting up automated tests in Git/SVN towards our continuous integration framework, Jenkins
- Managing releases of NED components through Jenkins
- Master or Bachelor degree in Computer Science or the equivalent
- Minimum 3 years’ experience of software testing in the telecom/networking domain
- Experience in setting up and configuring virtual and physical network devices, like routers and firewalls
- Experience in using Unix/Linux and server virtualization
- Experience in working Git and Jenkins
- Knowledgeable in C and Java
- Ability to develop scripts in traditional shell programming or Python
- Networking certification like Cisco CCNA
- Experience in writing Makefiles
- ISTQB Certification
- Experience with NETCONF and YANG data modelling
8
Portfolio Sales Support Stage Resume Examples & Samples
- University or College degree in Computer Science or equivalent
- Minimum 8+ years software development with the last few years in a technical product manager capacity
- Experience in product development, strategic planning, and implementation
- Two to five years marketing/product development and or telecommunications experience preferred
- Detailed knowledge of the TMF concepts including NGOSS, SID, TAM, eTOM and OSS/J
- Detailed knowledge of server-side JavaScript
- Detailed knowledge of WSDL, REST, JSON, XSD and XML
- Working knowledge of catalog concepts used in e-commerce or ordering
- Working knowledge of workflow concepts such as BPM, BPMN, BPML and BPEL
- Working knowledge of web presentation technologies
- ConceptWave experience or exposure as a business/system analyst or architect is highly recommended
- Leadership – Exchanges information with appropriate people to complete work. Represents the company and department in a positive light. Embraces entrepreneurial spirit in work through recognizing and capitalizing on opportunities and challenging the status quo
- Organizing - Can marshal resources (people, funding, material, and support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner
- Problem Solving – Solves difficult problems with effective solutions; asks good questions and probes all fruitful sources for answers; can see underlying or hidden problems and patterns; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers
- Self-Development – Ability to recognize personal skills, abilities, limitations and strengths, taking appropriate action to pursue developmental activities and seeks assistance from others prior to job difficulty
- Total Quality Management - Dedicated to providing the highest quality outcomes. Is open to suggestions and experimentation; creates a learning environment leading to the most efficient and effective work processes
- Self-confidence – A belief in one’s capability to accomplish a task and select an effective approach to a task or problem. This includes confidence in one’s ability as expressed in increasingly challenging circumstances and confidence in one’s decision or opinions
- LI-KH1
9
Merchant Development & Sales Support Lead Resume Examples & Samples
- Identify, understand and incorporate industry trends, market developments, to facilitate successful client meetings
- Quarterback and contribute significantly to long-term sales strategy efforts
- Develop marketing communications for clients
- Develop strong relationship with key clients
- Support (or as needed attend) client meetings and drive key follow-up
- Set up meetings over the phone and through email communications
- Develop insights and in-depth analytics on sales processes management
- Work cross-functionally with marketing, finance, and strategy
- Manage leads by tracking and diligent follow up/notes in Salesforce.com with high degree of accuracy and consistency
- Create and manage dashboards, reporting, and calendars
- Document sales progression, pipeline, and forecast using the company’s sales-tracking tools
- Generate and qualify leads through cold calling and networking
- Transfer prospective clients to the correct sales representative
- Answer questions regarding products, while also identifying additional business opportunities
- Coordinate, facilitate and occasionally support off-site sales and marketing presentations at conferences and tradeshows
- 5-7 years of relevant work experience
- Strong Communication Skills, both written and verbal
- Ability to work individually or as a team
- Proficient in Microsoft Office and a quick learner with new technologies and systems
- Familiarity with Salesforce.com a plus
- Thrives in a fast paced environment
- Process orientation
- Attention to detail
- Strong analytical skills and ability to think strategically
- Persistent without alienating a potential customer
- Tenacious and “get it done” work ethic
10
Representative, Originations / Sales Support Resume Examples & Samples
- Work with Sales to forge partnerships and creative resolutions
- Provide timely responses to rate inquiries and non-standard rate structures. Ensure all core systems are notated accurately and promptly
- Works in a team environment within Sales Support along with Risk Analysts, Documentation/Contract Management associates and Customer Service Representatives to quickly facilitate responses and deliver results
- Communicates application status and credit decisions to Direct Channel sources
- Partners with Documentation Administrators/Bid Group to support terms and conditions modifications
- Proactively completes the responsibilities of the position while meeting performance standards with minimal supervision
- Develops and recommends best practices with all levels of management such as process improvements and operational efficiencies
- Travels and/or presents to Direct Channel branch locations as scheduled by management
- Participates in/leads projects, initiatives, and trainings as assigned by management
- Requires a Bachelor’s degree in a related financial are preferred
- Minimum two years in relationship management and/or one plus year in financial services required
- Prior experience processing, scoring, and communication of credit decisions a plus
- Exceptional ability to navigate and maintain organization of multiple tasks with accuracy in a dynamic, fast-paced environment
11
Sales Support Global Liquidity Management Resume Examples & Samples
- Assist with an execution of the Global Liquidity Strategy in EMEA, becoming an integral part of the London based liquidity distribution team
- Work with Client Point developers to drive appropriate management information to enhance our understanding of the sales cycle, pipeline management, progress to key sales goals and growth objectives
- In association with portfolio management teams, capability managers and UBS marketing resources, help to develop best in class marketing materials and associated collateral to include: capabilities brochure, service guide, client presentations, liquidity thought pieces, web site content, press/PR strategy, key publication advertising
- Development, on-boarding and ongoing management of 3rd party relationships
- Develop the specialist industry and UBS product knowledge required to become a subject matter expert for money market funds and short duration strategies
12
Head of B B Sales Support Resume Examples & Samples
- Lead a global 22x 5 hour Sales Support team of nine to support
- Prospects on lead enquiries, new customers on contract processing, fulfilment and invoicing, and existing customers on invoicing, delivery and contractual enquiries
- Internal customers on advising on fulfilment solutions, training on internal systems, running and monitoring reports, ensuring data quality in support systems
- Lead a small team of three managing renewals for smaller licences ensuring that the commercial targets are met
- Act as the Business Owner for the Operational Support team in Manila (who provide internal/back office support to the whole B2B team) as an extension of the Sales Support function by working closely with the B2B Manila Operations Manager and the Operational Support Team Leader
- Responsible for delivering the defined Service Level Agreements with internal and external customers in relation to the Sales Support team and the service they provide
- Review current processes and workflows on a regular basis, ensuring the most effective use of resources and team members’ time
- Ensure that all Sales Support and Operations Support processes and systems are documented, maintained and kept up to date
- Collaborate closely with the B2B Regional Heads of Sales; B2B Channel Management; FT Finance; FT Circulation and FT Help teams in order to deliver the B2B Goals
- Ensure the B2B administrative processes are compliant with Pearson Auditing and Sarbanes Oxley requirements
- Lead, motivate and develop the Sales Support team through coaching, guiding, appraisals and regular communication
- Communicate with, and visit, regional offices in New York, Singapore/Hong Kong and Manila once a year
- Decision Making - ability to evaluate or judge the best course of action and to make decisions at the appropriate speed
- Developing Others - ability to improve performance through training and development of individuals and teams
- Developing self - ability to focus on own development and to take action to learn
- Integrity and Ethical management - ability to work ethically according to professional & company values
- Motivation - ability to support and encourage individuals and teams, so that they give of their best
- Planning and Organisation - ability to plan, organise and prioritise work. Balancing resources, skills, priorities and timescales to achieve objectives
- Relationship building - ability to get on well with a wide range of people and build long term trusting relationships
- Team working - ability to contribute to teams and to improve their effectiveness through personal commitment
- Analytical - ability to analyse, investigate & interpret data, issues & situations
- Customer Focus - in the pursuit of the highest level of customer service
- Delivering Results - ability to focus oneself and others on achieving specific outcomes
- Adaptability/Change Management - ability to respond & adapt to changing circumstances and to manage, solve problems and provide solutions in a climate of ambiguity
- Experience of successful management, motivation, development of a small team and fostering of a strong teamwork culture
- Experience of introducing and managing change, and working with internal stakeholders through strong relationship building
- Experience of working in a customer facing role (internal or external customers)
- Experience of working with CRM systems – preferably SalesForce
- Background in a technology, web or publishing organisation
13
Sales Excellence Support End-user Resume Examples & Samples
- Strong drive to exert extra effort to understand and support stakeholders and team mates
- Proactive and analytical
- Highly accurate on attention to details
- Proficient in Microsoft Office (especially in Excel and Powerpoint)
- Proficiency in written and verbal communications
- Bachelor degree and 1 year of work experience
14
Representative, Originations / Sales Support Resume Examples & Samples
- Effective and efficient research of issues by reviewing the customer profile, customer input, and Direct Channel feedback to deliver satisfactory resolutions
- Responsible for all input and follow-up activities on credit applications submitted by Direct Channel sources
- Participates in projects, initiatives, and trainings as assigned by management
- Minimum two years in client services and/or one plus year in financial services required
- Ability to navigate and maintain organization of multiple tasks with accuracy in a dynamic, fast-paced
15
Rotating Sales & Support Friendship Center Resume Examples & Samples
- Pentagon Center
- Friendship Center
- L Street
16
Private Banking Sales Support Resume Examples & Samples
- Previous financial services experience in an investment and /or pensions role
- Strong judgment with the ability to pre-empt issues and escalate as appropriate
- Professional and confident approach with ability to interact effectively with a senior team
- Minimum competency requirements apply to this role. To perform this role, an individual must hold the Qualified Financial Adviser designation
- Excellent administrative and organisational skills with the ability to work under pressure and to strict deadlines without compromising on standards
- A very high attention to detail is key to this role with the ability to prioritise tasks and workload
- Strong planning, time management and event management capability
- Proficient in all elements of Microsoft Office and administrative duties
- Strong numerical, analytical and problem solving skills
17
Credit Card Sales Support Resume Examples & Samples
- University graduate with 1-3 years' work experience in sales, finance, banking or customer service field
- Able to work under pressure and work extended hours
- Detail oriented, independent and proactive worker
- Sales and service oriented, passionate and initiative
- Fluent in both oral and written English
- Good PC skills especially MS Excel and MS Word
18
Upl Sales Support Resume Examples & Samples
- Assist to prepare and process related documentations for loan fulfillment
- Handle customer’s inquiries and follow up with loan related process and control
- Coordinate and follow up with internal departments on loan fulfillment and control process
- Keep abreast of all regulations, credit guidelines and ensure operations are complied with internal and external requirements and control
- Support the daily and other regular MIS reports
19
Seasonal Sales Support Washington Square Resume Examples & Samples
- Demonstrate initiative in accomplishing tasks and meeting quality standards
- Ensure all merchandise is accurately ticketed, accounted for and processed
- Accurate and efficient use of mobile and hand held devices
- Ability to work a flexible schedule based on business needs
- Demonstrate ability to use a variety of technology (e.g. PC, iDevices) and new computer applications
20
Sales Support Account Executive Resume Examples & Samples
- Coordinating the efforts of the team's business development managers, account support associates, and senior account support associates as they support account executives in driving revenue through business development initiatives
- Supporting the head of Established Merchant Sales in managing his department, and with ad hoc assignments
- Managing projects and cross-functional initiatives with other Visa partners that are applicable to the client relationship
- Extracting and analyzing merchant performance data from Visa and third-party sources
- Potentially coordinating day-to-day management of mid-size merchant relationships which includes selling Visa products and services
- Bachelor's degree required; a minimum of 8 years business and/or sales experience, preferably in the payments industry
- Strong organizational skills and a proven ability to manage delegation of work resources
- Proven ability to produce quality work with efficiency, professionalism, and demonstrated trouble shooting/problem solving skills
- Detail oriented, self-starter and accustomed to project work with tight deadlines
- Strong proficiency in MARS, Microsoft Word, Excel, and PowerPoint
- Knowledge of payments network, transaction flows, and merchant perspectives
- Travel 10% of time
21
Sales Support NA Rates / GEM / FX MMO Resume Examples & Samples
- Respond quickly to all marketer or client requests and queries
- Participate in system enhancement testing and releases
- 1-2 years related experience in derivatives
- Knowledge of FX Spot, FX Options, Swaps, Options, Swaptions, Caps and Floors and general knowledge of exotic derivative products
- Excellent Excel skills
22
Toshin Sales Support Resume Examples & Samples
- Make presentations for branch sales reps of distributors and final investors for the purpose of promotion of existing funds
- Build/Enhance relationship with influential persons and branch sales reps of distributors to promote existing funds
- Provide client service works for existing funds. Create report/presentation that explains market environment, fund performance, manager outlook, etc
- More than 2 years of experience in toshin marketing material creation
- Basic knowledge about various asset classes and PC skill are necessary
- Experience in other areas of asset management business, such as portfolio management, trading, research, product development and marketing
- Native level Japanese, business level English
- More than 4 years of experience as wholesaler in retail fund distribution business
23
AM Retail Sales Support Resume Examples & Samples
- Carry out research on global capital markets and JPMorgan Asset Management products and thus develop and launch prospective products
- Prepare marketing materials and presentations to existing and prospective clients
- Keep abreast of market trends and what JPMorgan Asset Management’s competitors are doing
- Liaison with related CPMs(Client Portfolio Manager) for related enquiries
- Undertake all other duties as requested by JPMorgan Asset Management’s management from time to time according to the requirements of the business
- Outstanding customer service skills, assertive and able to deal effective with all levels both within and outside the organization
- Well-organized, efficient, reliable, and capable of simultaneously managing multiple complicated tasks and responsibilities
- Good knowledge of MS Office products and Bloomberg
- Specializing in fixed income will be a positive factor
24
TM Portfolio Actions Sales Support Resume Examples & Samples
- At least 2-years working experience in cards related field
- Bachelor graduated or above; Good English and Chinese writing, reading ability
- Familiar with Microsoft Office; knowledge of Word, Excel & Power point is preferred
- Proven ability to work under pressure and to meet the deadline
- Self-motivated, independent, positive working attitude and team work player
- Strong analytical and reporting skills, ability to solve multi-dimensional problems
25
Credit Card Sales Support Resume Examples & Samples
- Work independently, detailed-orientated, responsible and with proactive attitude
- Proficiency in both Chinese and English, with good knowledge of PC & Office
- College graduate and above, finance related bachelor degree is preferred
- Minimum 1 year assistant experience in credit card/ insurance/ personal loan or related finance products
26
Sales Support Co-ordinator Resume Examples & Samples
- A good level of education, including English and Maths
- Good level of computer literacy, working knowledge of SAP would be an advantage
- Good communicator who possesses strong customer services skills and an ability to build and maintain relationships (both internally and externally)
- Familiarity of the air conditioning market or a technical business would be advantageous
27
Portfolio Sales Support Resume Examples & Samples
- Supporting the sales force with technical questions
- Dimensioning and configuration of cloud infrastructure
- Make customer presentations
- Maintain good relations and work closely with key people in regions
- Proactively develop new opportunities for business growth
- Drive knowledge transfer to the regions to improve regional ability to sell the portfolio
- Academic degree, M. Sc. or equivalent through experience
- Good knowledge of IT infrastructure and work load impact on system design and configuration
- You have preferably a background from the IT or data center industry (computing, application design etc) that you use as a base when understanding the customer needs
- A good view on the commercial value of an offering
- Willingness and possibility to travel
- Excellent communication and inter-personal skills
- You have a mindset of helping, supporting, clarifying and taking jobs one step further towards a deal
- Ability to influence and guide the Customer Unit and EP teams as well as customers
- Responsiveness - ability to understand, quickly adapt and act upon new information and influences
- J2W:MON1:SE
28
Sales Support Management Coordinator Resume Examples & Samples
- Ms-Office – Excel & PowerPoint expertise
- Basic communication skills, Fluency in English
- Fundamental understanding of process
- Shift – Mandatory Night shift
- Typically 0-1 years of experience
29
Post Sales Technical Support Resume Examples & Samples
- Experience of large scale complex HPC implementations
- Linux system network installation and administration (expert)
- Parallel Filesystem (intermediate)
- Job Scheduler (intermediate)
- Network knowledge (intermediate), Infiniband network (basic)
- HPC software stack (compiler, tooling, libraries (basic)
- System architecture (basic)
- POWER HW experience preferred
- Self motivated and driven individual
- Strong rigor and autonomy
- Ability to coordinate multiple tasks
- Understanding client needs and priorities
- Linux system network installation and administration (intermediate)
- Network knowledge (basic), Infiniband network (intermediate)
- HPC software stack (compiler, tooling, libraries, Infiniband) (expert)
- Job Scheduler (basic)
- Project management skills (basic)
- Proven experience in implementing and supporting a large scale HPC System
- Preferred experience of the POWER HW toolset
- Linux, HPC stack (compiler, tooling, libraries, Infiniband, Parallel filesystem...)
- Knowledge in parallel programming including GPU: MPI, threadings, OpenMP, CUDA.
- Knowledge in HPC main languages (C/C++, Fortran, Python, Shell); Experience with compilers (gcc...)
- Knowledge in performance tools and analysis
- Experience in application problem determination
- Proven track record delivering and supporting HPC Contracts
- Proven track record of working with Secure Government clients
- Current Security clearance or demonstrable ability to successfully pass a security clearance
30
Sales Support Internship Resume Examples & Samples
- Managing sales and marketing enablement programs
- Supporting client requirements
- Understanding the concept of bringing marketing and branding to the clients
- Coordinating and supporting Intel and customer sponsored events
- Providing support to your sales teams, including team and project budget management
- Analyzing and collating data on sales activities, customer, product and market trends
- Ability to engage with Customers in a clear, professional and responsive manner
- Comfortable working in a self-directed environment - motivated self-starter
- Ability to work well in a diverse/ virtual team environment
- Ability to work in a business, customer-facing situation
- Ability to adapt quickly when faced with new situations and new people
- Familiarity with Microsoft* Office*, in particular Excel* and PowerPoint* would be an added advantage
31
Support Sales Administrator Plessey Resume Examples & Samples
- Prepare the Excel sales order templates for the loading of the sales quotations on the SAP application
- You will be required to create the sales orders on SAP by the Central Finance Department (CPD)
- Update and maintain the Excel sales quotation schedule on the CIS shared drive
- Update and maintain the product backorder report on the CIS shared drive
- Liaise with CPD to follow up on sales orders and ensure that local and international purchase orders are raised timeously
- Provide the Sales and the Pre-sales team with regular feedback on the sales orders and the Estimate Time of Arrival (ETA) status for product delivery
- Distribute the weekly order intake reports to CIS staff
- At month end ensure that all sales orders have been processed and that all target billing has been completed in SAP
- Assist management with general administration functions when necessary including preparation of proposals, presentations, correspondence etc
- Matric
- Intermediate to advanced level MS Excel skills required
- Minimum of 3 Years working experience in the Sales Support Administration field
- Previous working experience in a financial admin capacity would be advantageous
- SAP experience beneficial
- Reliable transport especially when required to work late over Month end and at the end of the financial year
32
Support Sales Resume Examples & Samples
- Enterprise and MVIS targets
- Growth in existing accounts
- New business
- Excellent interpersonal relationship and communication skills both spoken and written
33
Sales Support Internship Resume Examples & Samples
- Liaising directly with external and internal clients
- Finalizing periodical and customized reports for external and internal clients
- Executing the marketing and communication plan
- Organizing and participate to client events
- Ensuring coverage and answer to direct client requests (Phone & Email)
- Delivering on day-to-day administration tasks
- Providing cover for colleagues
34
Sales Support Internship Resume Examples & Samples
- Student status and an Internship agreement from your University
- Current studies preferably in Business Administration, Marketing, Economics or Finance
- Basic understanding of the Asset Management Business, financial markets and products
- Client focused and service-oriented
- Business development analysis methodology
- Strong team player as well as able to work alone
- Efficient working method; solution oriented and strong work ethic
- Detail oriented and rigorous
- Flexibility and ability to drive and implement change; build from scratch attitude, lead innovation
- Computer literate: Microsoft Office (Excel, Word, PowerPoint) and social network (LinkedIn)
- Fluent in French and English are a must, good command of Dutch or German languages would be considered as an asset
35
Support Sales Account Executive Resume Examples & Samples
- Involve in all negotiations regarding pricing, terms and conditions and deliverables, including potential new business opportunities
- Contact customer and review Investment Protection renewal proposals for requirements and accuracy
- Escalate renewal issues as required
- Ensure receipt of required documents for processing renewals (purchase order & signed contract)
- Manage customer entitlement hold process and advise CSA of account/entitlement status
- Review maintenance renewal information prepared by CSA
- Act as mentor and or team leader for new starters in roles,
- Populate and manage Salesforce.com with required tracking and sales history via assigned opportunitiesEstablish business plan with Account execs for top 5 revenue accounts
- Establish rhythm of business outside of the normal renewal cycle with Customers, ensuring at least 3 CLM (Customer Lifecycle Management) outreaches per year
- Is a subject matter expert on departmental processes and policies
- Act as induction training resource for all new Subscription Sales staff
- Strong customer service and teamwork skills. Professional demeanour to maintain and enhance relationships
- Ability to develop resolutions to complex problems where analyses of situations or data require an in-depth evaluation of various factors and the frequent use of creativity. Ability to exercise judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results
- Professional demeanour to maintain and enhance relationships
- Demonstrated ability to learn and pass on learning experiences to lower grade staff
- Proven ability to be able to translate complex back end systems data to customer readable documentation
36
Support Sales Account Exec Resume Examples & Samples
- Develop and build relationship with assigned customers/channel partners and internal Aspect groups
- Collaboratively maintain information flow with sales, support managers and other Aspect internal organizations with regards to customer account action and needs
- Collaborate with sales, support managers and other Aspect internal organizations to ensure required Aspect and client documentation is accurate, accessible and included as necessary
- Involve in all negotiations regarding pricing, terms and conditions and support deliverables, including potential new business opportunities
- Contact customer and review maintenance renewal quotation for requirements and accuracy
- Upsell services
- Maintain billing Forecast and Lost Business spreadsheet
- Manage customer support hold process and advise CSA when accounts need to receive notification letters
- Act as mentor and or team leader for new starters in roles S3 to S5
- Undertake Oracle quotation updates (combining all sites into 1 quote, etc.)
- Populate the quotation tool with install base information from the Oracle quotation
- Establish business plan with Account execs for top 5 revenue accounts
- Establish monthly or quarterly meetings with Account Manager(s) to review account status
- Is a subject matter expert on departmental processes and policies and backline research
- Act as induction training resource for all new S3 to S5 grade Support Sales staff
- With wide-ranging experience, resolves complex issues in creative and effective ways. Demonstrated competency in Aspect systems and processes around Support Sales
- Ability to use professional concepts in accordance with company objectives to solve complex problems in creative and effective ways. Deliver assignments without considerable direction
- Ability to communicate complex information and processes to customers, Aspect staff and partners
- Mentoring/Team leadership skills with junior staff
- Works on renewals of higher complexity and higher values
- Ability to work with lower levels of supervision
- Good customer facing skills and advanced objection handling skills
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Digital Sales Support Resume Examples & Samples
- Community Engagement & Customer Relationship Development
- Understand the role the Mastheads have in the community and learn the marketing strengths that may benefit advertisers
- Represent Mastheads in an digital sales capacity
- Deliver Revenue Targets through modular solutions across the masthead product suite
- Achieve the sales revenue targets for the Region and associated mastheads
- Ability to meet deadlines with a high attention to detail
- Contribute to productivity and positive morale with a "can do" attitude
- Customer-centric and community focus
- Resilience and adaptive to change
- Ability to manage revenue targets
- Media selling experience
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Administrator Functional Support Sales Operations Department Resume Examples & Samples
- Responsible for all the onboarding activities of the team
- Complete expense reports for mgt team
- Process travel arrangements as needed
- Creating SPODoM requests for special customer events requiring approval
- Organizing and arranging team meetings as needed
- Consolidate departmental status of score card initiatives
- Consolidate, proof and transmit departmental articles for incorporation into news letter
- Support head of department on creation of high quality presentations
- Support department on analysis and creation of databases as needed (NPS survey, etc)
- Minimum 3 years of experience in performing administrative duties
- Fluent speaking and writing in English, with Spanish language skills as a plus
- Strong customer support skills to assist our remote staff to navigate Siemens policies and systems
- Demonstrated ability to meet established budgets
- Strong ability to multitask and work under time constraints
- Proven skills in Word, Power Point, Excel, EZX, EZ Suite
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Sales Support Management Coordinator Resume Examples & Samples
- Performs general administrative support tasks for the Country Managing Director
- Compiles and reviews reports detailing performance indicators, sales trends, and other Business data related analysis
- Participates/Leads Country Sales Reviews and follows up on Actions Items
- Insure and maintain Process Of management
- May determine methods and procedures for new assignments
- Assists supervisory and nonsupervisory employees with various administrative support tasks, which may include , but are not limited to, general filing and records maintenance, compiling data for reports, assisting with administrative tasks associated with the cost center(s) budget(s), scheduling appointments and meetings, calendar maintenance for one or more employees, answering/screening telephone calls, preparing expense reports, preparing/editing presentations, making travel arrangements, distributing mail, greeting/escorting visitors, assisting new employees, duplicating, and other established general administrative tasks
- Collaborates with other departments and support groups (e.g., internal sales, audit, operational support, delivery) to resolve routine to moderately complex issues
- Helps resolve highly complex customer issues and proactively follows- to assist external-facing customer service representatives
- Supports solutions that impact other departments
- Comprehensive understanding of the general/technical aspects of the job
- Works on assignments that are complex in nature and require considerable judgment, initiative, and technical/specialized knowledge to resolve problems and/or develop recommended solutions. Work is completed with minimal supervision and assignments may be completed without established procedures
- Five years university degree or equivalent experience
- Typically 6+ years’ experience in a customer service role
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Product Support Sales Rep Resume Examples & Samples
- Market and sell parts and labor jobs as customer solutions and build and maintain long term relationships to maximize customer satisfaction and company profitability
- Use Titan Machinery systems/tools to develop and maintain client profiles and fully document, track and follow up on all related sales activities in an accurate and timely manner
- Effectively utilizing resources and processes that will directly contribute to customer awareness, the proposal and negotiation process, closing sales, profitably increasing volume, participation, and customer satisfaction
- Complete thorough documentation on all reports and forms required with work assignments
- Seek and participate in appropriate training opportunities to enhance equipment expertise and sales performance
- Follow all safety rules and regulations in performing work duties
- Obtain and maintain technical and product knowledge
- Completion of competency assessments as required
- Follow-up with customers after the sale to ensure customer satisfaction
- Identify customer service opportunities and implement appropriate solutions
- Responsible for representing Titan Machinery in various elements of Parts, Service and Sales functions within the assigned territory or assigned Customers while building and maintaining Customer’s business in a manner that establishes Customer confidence in Titan Machinery Inc., our employees, products and services
- Responsible for cold calling on all types of customers, such as national and regional accounts that have multiple types of products from various competing suppliers
- Develop and sell package support programs that contain a set of contracted services along with remote health monitoring (Telematics) systems and programs
- Present a positive and professional image of Titan Machinery in the presence of customers and community
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Student Worker to Support Sales Excellence Resume Examples & Samples
- Update our SharePoint site structure and content
- Contribute to the development of communication materials
- Combine multiple data sources to create relevant operational insights
- Construct and revise reports to provide transparency and contribute to a simplified way of working
- Create and maintain a structure to help local markets’ adherence to the sales processes
- Are studying at master's level in a relevant field such as business administration or economics and have around 2 years left of your studies
- Find energy in working with complex IT environments and any knowledge of SAP and SharePoint is a plus
- Have a strong knowledge of MS Excel and PowerPoint
- Communicate effortlessly in English
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Sales Support Internship Resume Examples & Samples
- Create inventory and selling reports
- Create layouts for sales proposals
- Handle general customer inquiries
- Assist with updating MovadoIncentives.com website
- Serves as a back up to the Special markets team on administrative functions as needed
- Assist with special projects
- This is a paid internship*
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Sales Support & Sales Support Tools & Process Summer Intern Resume Examples & Samples
- The intern will be involved in following projects within the Corporate Sales department
- Sales CRM analysis and maintenance
- CMF analysis and maintenance
- Customer Hierarchy Analysis
- Customer Industry Analysis
- Sales Campaign Management
- Research existing customers to determine if they are aligned correctly within customer database
- Research data inputted by sales force within Sales CRM to determine accuracy
- Update sales records within Sales CRM
- Review, analyze and update records within Sales SFA tool and CMF databases
- Research, analyze and provide key information data on existing customers
- Generate and disseminate customer leads to Sales Teams
- Monitor and report on sales campaigns
- The ideal candidate will have strong written & verbal communication, organizational skills, and the ability to prioritize tasks
- Customer Service oriented mind set
- Proficient with MS Office (Excel, Word, PowerPoint) suite with Intermediate to Advanced Excel skills (ex. V-lookups & Pivot Tables), SQL, (SSRS and SSIS packages, VBA knowledge preferred)
- High level of skill in decision making problem solving and analytics
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Product Support Sales Rep Resume Examples & Samples
- Provide ongoing supplier relationships to existing customers including customer meetings on a regular basis to solve any product support concerns. Create and utilize computer generated presentations as required
- Complete and maintain machine record data on all assigned customers utilizing the appropriate data base systems
- Promote use of branch service department through value added programs and Komatsu technical expertise to maintain and improve Service department revenues
- Create and develop new customer contacts to increase customer base and sales opportunities
- Develop and provide the sales department with information regarding the potential sales of new and used equipment
- Research, compile and present quote information to customers related to Parts and Service activities and customer requests
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Product Support Sales Rep-west Coast Region Resume Examples & Samples
- A minimum 3 – 5 years of sales experience within the construction equipment industry
- Must have clean driving record with the ability to travel
- Great customer relation and interpersonal skills
- Proactive approach to gaining clientele
- Knowledge of Crane Equipment, AT’s, RT’s, Crawler’s of any brand a plus
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Heavy Equipment Product Support Sales Rep Resume Examples & Samples
- Provide ongoing supplier relationships to existing customers including customer meetings on a regular basis to solve any product support concerns. Create and utilize computer generated presentations as required
- Complete and maintain machine record data on all assigned customers utilizing the appropriate data base systems
- Promote use of branch service department through value added programs and Komatsu technical expertise to maintain and improve Service department revenues
- Promote use of genuine Komatsu parts and competitive programs to meet Komatsu users and competitor needs to maintain and improve Parts department revenues
- Create and develop new customer contacts to increase customer base and sales opportunities
- Develop and provide the sales department with information regarding the potential sales of new and used equipment
- Research, compile and present quote information to customers related to Parts and Service activities and customer requests
- Create and maintain customer sales calls reports to insure adequate customer coverage and historic database information
- Compile and maintain lost sales reports to document market pricing and identify needed focus programs
- Identify opportunities for improvement based on communication with customer and internal staff
- Good working knowledge of equipment operations and mechanical functions
- Strong verbal and written communication skills including PC skills (MS Office and CRM)
- Mastery of sales skills and techniques
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Customer Sales Support Resume Examples & Samples
- Supports order follow up activities in support of sales channel/field personnel via estimated 80/20 split of phone and off-phone support, Collection of Purchase order/sample request punching them in the system & coordinating for its execution with commercial team on priority
- Regular follow up for outstanding payment & C Form (Includes sending mails & calls
- Keeping updates of order received & its execution in weekly sales report which format is set & providing weekly & monthly sales updates/reports
- Interprets product availability, pricing and order status to manage internal/external customer expectations in particular around delays, backorders and product substitutions & keeping the concerned stakeholder timely informed
- Plan, schedule and organize own work load so activities are completed on time
- Tender documents preparation. Coordinating with Finance department for DD of EMD or fee, coordinating with distributors for documents requirement for Tender. Getting confirmation from Distributor for submitting Tender & chasing them for sending acknowledgement copy to head office for record
- Registering the customer Complaint ,Investigate and assist in credit requests, validate special term purchases, coordinate returns for non-technical reasons
- Follow SOPs, CMP and ISO guidelines
- Accurately record customer interactions in CRM and SAP
- Keeping records & monitoring of special prices/offers in system to customers/distributors
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Sales Support Management Coordinator Resume Examples & Samples
- Supports day-to-day order transactions - Implementing briefs from stakeholders and reporting of customer issues (e.g., specialized product builds, performance reports); handles a limited number of moderate to highly complex tasks
- Helps resolve moderately to highly complex customer issues ensuring that the site is optimal for a quality sales experience (e.g., distribution, pricing, pop ups) and proactively follows-up to assist external-facing customer service representatives/merchandising leads
- Resolves issues for all product lines using specialized subject matter knowledge and is a subject matter expert to other departments (e.g., testing new systems to ensure CMS system works correctly) Enters data in a timely and efficient manner, maintaining documentation and records
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Sales Support Management Coordinator Resume Examples & Samples
- Compiles and reviews reports detailing performance indicators, sales trends, and other sales data- related analysis
- Supports day-to-day post-sales order transactions (e.g., credits, returns, order entry) and reporting of customer issues, including resolution of basic issues; handles a limited number of highly complex customer accounts
- Helps resolve highly complex customer issues (e.g., distribution, pricing) and proactively follows- to assist external-facing customer service representatives
- Owns resolution of highly complex open order (backlog) issues and reaches out to supply chain or factory to determine source of delay; communicates status and assists junior non-exempt members in resolution of escalated issues
- Ensures resolution of order management issues for all product lines using specialized subject matter knowledge and is a subject matter expert to other departments (e.g., testing new systems to ensure order management system works correctly)
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Marketing & Sales Support Resume Examples & Samples
- You assist and support the Marketing and Sales team
- You help create and follow up marketing and event plans
- You support in creating information and/or training materials
- You provide feedback to the team to improve administrative routines
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Sales Support Co-ordinator Resume Examples & Samples
- Regular and appropriate communication of progress, identifying and managing risks to delivery to Customers, TSE’s and Sales Director
- Responsible for ensuring appropriate planning and implementation of PDI and preparation process of all Regional new truck sales orders
- Liaise with external and local suppliers to schedule required work, minimising chassis pipeline, in line with agreed process
- Manage all purchase orders in relation to each deal
- Manage all relevant systems regarding pipeline progression and financial status of the deal
- Vehicle registration and taxation, including travel to the DVLA/post office to complete taxation
- Vehicle Invoicing and liaising with Finance Companies
- Penalty Charge co-ordination
- First class organisation & administrative skills
- A positive attitude towards implementing change
