Student Support Services Resume Samples

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JO
J Oberbrunner
Jed
Oberbrunner
3021 Crooks Trafficway
Dallas
TX
+1 (555) 701 4381
3021 Crooks Trafficway
Dallas
TX
Phone
p +1 (555) 701 4381
Experience Experience
San Francisco, CA
Student Support Services
San Francisco, CA
Mante, Gutkowski and O'Keefe
San Francisco, CA
Student Support Services
  • Develop positive working relationship with BEST students
  • 5% Perform other tasks as assigned
  • Provide guidance and coaching with issues concerning student navigation of Oregon State University
  • Confer with faculty, program directors, campus counselors and administrators to help resolve students' academic and administrative problems
  • Monitor newly admitted students’ progress on student orientation and activity in courses
  • No supervisory responsibilities
  • Implement re-entry initiatives to bring inactive students back into the program
New York, NY
Student Support Services Program Coordinator Elk Grove Village
New York, NY
Jacobi and Sons
New York, NY
Student Support Services Program Coordinator Elk Grove Village
  • Follow established communication guidelines and protocol and performs all tasks listed in the Student Support Timeline
  • Evaluate students’ abilities, interests and personality characteristics in order to provide regular counseling and support activities
  • Reconcile student enrollment numbers and process invoices working with accounting
  • Respond to students’ requests for assistance within 24 business hours
  • Expresses student retention concerns to their manager or supervisor
  • Follow all process and timeline expectations for data entry and data management in the CRM
  • Monitor and ensure timely web postings to their program student services web page
present
Phoenix, AZ
Student Support Services Case Manager
Phoenix, AZ
Tillman, O'Reilly and Lynch
present
Phoenix, AZ
Student Support Services Case Manager
present
  • Assist in development of comprehensive annual report for student support/critical incident work in the Dean of Students Office
  • Working knowledge of issues impacting college students, student development theory, and its application
  • Maintain current knowledge and awareness of federal regulations relevant to student affairs case management
  • Contribute to the daily functioning of the Dean of Students Office through support of its administrative, on-call, and crisis management responsibilities
  • Perform other duties as assigned in support of the Dean of Students Office
  • Provide a safe listening space in which to offer compassion, support, and guidance to students
  • Provide rotating after hours on-call support for the Dean of Students Office
Education Education
Bachelor’s Degree in Individual Responsibility
Bachelor’s Degree in Individual Responsibility
Columbia University
Bachelor’s Degree in Individual Responsibility
Skills Skills
  • Ability to persevere with a sense of optimism, strong problem solving skills, and desire to learn and grow in a collaborative professional learning community
  • Excellent interpersonal and communication skills, including strong public speaking skills
  • An ability to thrive in a fast-paced, entrepreneurial environment and a capacity to remain calm and focused when faced with unexpected challenges
  • Fluent Spanish speakers strongly encouraged to apply
  • An unwavering commitment to the academic success and personal development of our students
  • A valid Massachusetts Teaching License in Moderate Disabilities, PreK-8, Moderate Disabilities, 5-12, OR Valid ELL License at any grade level
  • A sense of humility
  • Belief that all children can and will learn
  • An eagerness to set ambitious, challenging, and tangible goals, and a relentless drive to achieve them
  • Willingness, and commitment, to go above and beyond to prove the possible with students
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15 Student Support Services resume templates

1

Associate Director of Student Support Services Resume Examples & Samples

  • Supervise, train, coach, mentor, lead and guide a team of Student Services employees
  • Conduct regular coaching sessions and annual performance evaluations, to include defining development plans and corrective action plans for their assigned team
  • Respond to their direct report employee requests for assistance within 24 business hours
  • Meet with other directors, managers and supervisors to stay informed of changes affecting day to day business operations
  • Meet or exceed student enrollment program metrics each term, working with their assigned business unit team
  • Prepare and develop all required enrollment forecasts, and business metric reports on enrolled students for their team and report on all assigned enrollment activities as required
  • Manage the reconciliation of student enrollment numbers and process student and facilitator invoices on a timely basis for their team, working with Finance/Accounting
  • Manage facilitator contracts and invoices as needed
  • Bachelor’s degree minimum, a Masters degree or Masters in Business degree preferred
  • 5 years prior experience as a Manager with 5 or more direct reports
  • 2 years of prior budgeting and P&L management experience in a corporate setting
  • This position has supervisory responsibilities
2

Student Support Services Program Coordinator Elk Grove Village Resume Examples & Samples

  • Guide students in regarding educational issues such as registration, course selection, course materials, class scheduling, school adjustment and study habits and planning
  • Evaluate students’ abilities, interests and personality characteristics in order to provide regular counseling and support activities
  • Respond to students’ requests for assistance within 24 business hours
  • Contact each new student to conduct a Learning Preparedness Assessment or similar process, including leading new student welcome/orientation calls
  • Maintain accurate and complete student enrollment records as required by university governance, as well as all laws, policies and administrative regulations in order to keep accurate information in the CRM
  • Prepare and develop all required retention business metric reports on enrolled students and report on retention activities as required
  • Plan and conduct Webinar information sessions and group conferences to promote the adjustment of students to their new life experience of preparing to start college
  • Monitor and ensure timely web postings to their program student services web page
  • Launch new programs as needed working with the Business Development team
  • Follow established communication guidelines and protocol and performs all tasks listed in the Student Support Timeline
  • Bachelor’s Degree preferred, Masters Degree highly preferred
  • No supervisory responsibilities
3

Student Support Services Resume Examples & Samples

  • Guide students in regarding educational issues such as registration, course selection, course materials, class scheduling, school adjustment and study habits and planning
  • Evaluate students’ abilities, interests and personality characteristics in order to provide regular counseling and support activities
  • Respond to students’ requests for assistance within 24 business hours
  • Contact each new student to conduct a Learning Preparedness Assessment or similar process, including leading new student welcome/orientation calls
  • Communicate course information and required course materials to students to ensure preparedness well in advance of course start dates
  • Assist in training new employees as needed to support the business
  • Maintain accurate and complete student enrollment records as required by university governance, as well as all laws, policies and administrative regulations in order to keep accurate information in the CRM
  • Meet or exceed student retention program metrics each term
  • Prepare and develop all required retention business metric reports on enrolled students and report on retention activities as required
  • Implement re-entry initiatives to bring inactive students back into the program
  • Expresses student retention concerns to their manager or supervisor
  • Prepare and develop all required retention business metric reports on enrolled students and retention activities as required
  • Reconcile student enrollment numbers and process invoices working with accounting
  • Plan and conduct Webinar information sessions and group conferences to promote the adjustment of students to their new life experience of preparing to start college
  • Monitor and ensure timely web postings to their program student services web page
  • Confer with faculty, program directors, campus counselors and administrators to help resolve students' academic and administrative problems
  • Facilitate student requests for assistance such as contacting campus based facilitators or arranging for additional academic tutor training and referring students to the appropriate university services
  • Attend all required internal and external professional meetings, telephone conferences and training workshops to maintain and improve professional competence
  • Launch new programs as needed working with the Business Development team
  • Monitor newly admitted students’ progress on student orientation and activity in courses
  • Conduct Mid-term follow up interview with students to determine if their university student services needs have been met
  • Follow established communication guidelines and protocol and performs all tasks listed in the Student Support Timeline
  • Follow all process and timeline expectations for data entry and data management in the CRM
  • Maintain accurate and complete student enrollment records as required by university governance and all laws, policies and administrative regulations
  • Bachelor’s Degree preferred, Masters Degree highly preferred
  • 1-2 years previous Higher Education Administration or Student Services work experience desired
  • 2 years previous customer service experience in a high volume corporate or call center environment
  • No supervisory responsibilities
4

Associate Director, Student Support Services Resume Examples & Samples

  • Maintain accurate and complete student enrollment records and account for the same for their assigned team as required by university governance, all laws, policies, and administrative regulations
  • Facilitate student requests for assistance such as contacting campus based facilitators or arranging for additional academic tutor training and referring students to the appropriate university services, tracking and monitoring their progress thereafter on a regular schedule or until they are assessed not “at risk”
  • Confer with faculty, program directors, other campus counselors, and administrators to help resolve students' academic and administrative problems
  • Ensure the preparedness of facilitators prior to course start date including distributing course materials, handbooks, setting up facilitator user accounts and providing course development with bio information as needed
  • Coordinate with Lead Instructor and facilitators to establish weekly call times and weekly chat sessions with students as needed
5

Associate Director, Student Support Services Resume Examples & Samples

  • Meet with other Associate Directors and Supervisors to stay informed of changes affecting day to day business operations
  • Oversee accurate and complete student enrollment records and account for the same for their assigned team as required by university governance, all laws, policies, and administrative regulations
  • Manage the reconciliation of student enrollment numbers and process student and facilitator invoices on a timely basis for their team, working with finance / accounting
  • Oversee the launch of new programs as needed working with the Business Development team
  • 2 -5 years previous Higher Education Administration or Student Services work experience desired
  • 15% travel
6

Student Support Services Case Manager Resume Examples & Samples

  • Excellent interpersonal (verbal and written) communication skills
  • Manage multiple and competing priorities
  • Work unpredictable evening and weekend hours on-site or at home in response to the emergent needs of students and the campus community
  • Thrive in a diverse, fast-paced student affairs office responsible for responding to emergent needs and issues
  • Working Conditions Work unpredictable early morning, evening and weekend hours in response to the emergent needs of students and the campus community
7

Director of Student Support Services Resume Examples & Samples

  • Zest, grit, hope, love, social intelligence, gratitude, and a sense of humor
  • A passion for being part of a team-oriented, mission-driven school culture
  • At least five years of full time classroom teaching experience
  • At least one year of adult management/teacher coaching
  • Experience working with special populations (ELLs, SPED, At-Risk)
  • Experience managing Special Education Services and navigating the Committee on Special Education
  • Model effective and high-quality teaching
  • Demonstrated success in raising the achievement levels of traditionally under-served students
  • Demonstrated success developing academic programs and academic culture
  • Demonstrated success planning staff professional development and leading teams of teachers
  • An analytical view of student progress towards standards; skilled in data collection, analysis and presentation
  • Articulate, professional demeanor with strong self-confidence and initiative
  • Extreme flexibility to accommodate multiple priorities and a strong work ethic to accommodate high level of responsibilities
  • Must have valid state SPED certification
8

Student Support Services Resume Examples & Samples

  • Strong interpersonal skills
  • Strong administrative and organizational skills
  • Experience facilitating reflection to develop individualized learning strategies
  • Experience working or collaborating with a diverse range of backgrounds, perspectives, and definitions of success
  • Knowledge of resources on Oregon State’s Corvallis Campus
  • Knowledge of academic strategies (i.e. studying, time management, test taking, etc.)
  • 1) A Resume/Vita
  • 2) A cover letter indicating how your qualifications and experience have prepared you for this position
9

Student Support Services Pool Resume Examples & Samples

  • Successful completion of ALS 299: Introduction to Writing Centers
  • Effective communication skills for professional interaction with students, faculty, and staff
  • Proficiency in conventions of college-level academic writing
  • Experience working with diverse groups of people
  • Familiarity with Writing Center philosophy and best practices
  • Passion for supporting student learning
  • 3) Upload as an “Other” Optional Document a 5+ page thesis-driven writing sample
10

Student Support Services Pool Resume Examples & Samples

  • At least a 3.0 overall GPA
  • Must be punctual and extremely trustworthy
  • Must be able to work independently and effectively without constant direct supervision
  • Must be able to effectively communicate with diverse populations
  • Prior tutoring experience
  • Experience working with diverse groups of people, especially students
  • Current or previous college athlete
  • Familiarity with the series of interest in OSU’s context
  • 3) Unofficial transcript
11

Student Support Services Resume Examples & Samples

  • 40% Live in the designated residence hall for the duration of the program and enforce all “Student Conduct Regulations” as described by OSU UHDS and the project’s conduct policies
  • 10% Monitor the safety and welfare of program participants in all on and off campus recreational, social, and extra-curricular activities/events
  • 5% Perform other tasks as assigned
12

Student Support Services Resume Examples & Samples

  • Must have completed at least one year at OSU-Cascades
  • Must be a enrolled in at least six (6) credits at OSU-Cascades
  • Must have and maintain a cumulative GPA of 3.0 or higher throughout the employment period
  • Experience planning events and collaborating with campus partners to achieve success
  • Able to complete work in an accurate and timely manner with autonomy
  • Possess strong interpersonal communication skills
  • Organized and detail oriented
  • Motivated, energetic, and able to maintain a positive attitude, especially in stressful situations
  • 1) A resume
13

Student Support Services Resume Examples & Samples

  • Must be enrolled in at least six (6) credits at OSU-Cascades
  • Must have and maintain a cumulative GPA of 2.5 or higher throughout the employment period
  • Business minded and able to develop a plan for increasing the Gear Store’s operations
  • Has understanding of financial procedures. Experience with OSU-Cascades specific policies are a plus
  • Understands and can use social networking tools to market the Gear Store
  • Has prior office experience with the ability to multi-task, assist with the organization, and maintain office functions to ensure efficient and effective operations
  • Able to manage time efficiently and abide by strict deadlines
  • Technologically oriented and proficient in Microsoft Office Suite, Google Apps, and interested in emerging technologies and how to utilize them to support the Gear Store
14

Student Support Services Resume Examples & Samples

  • Creative with the ability to design and produce marketing material using software such as MS Publisher, Adobe Creative Suite (Photoshop & Premier), etc. or by hand
  • Understands and can use social networking tools to market Student Life initiatives
  • Technologically oriented and proficient in Microsoft Office Suite, Google Apps, and interested in emerging technologies and how to utilize them to support the Office
15

Student Support Services Resume Examples & Samples

  • Excellent work ethic and initiative
  • Dependable, detail-oriented, flexible, organized, multi-tasker, willingness to learn, and have a professional demeanor
  • Ability to work independently and with a team
  • Possess empathy, understanding, and commitment to working with diverse student groups, including those who are low-income, the first person in their family to attend college, minority, or have a disability
  • Excellent written and oral communication skills
  • Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Publisher, Access, Excel)
16

Student Support Services Resume Examples & Samples

  • Former CAMP Scholar
  • Minimum 2.75 GPA
  • Must hold a third-year student status or above
  • Driver’s license
  • Ability to drive 12 passenger van
  • Bilingual- ability to speak Spanish and English
  • 3) Attach CAMP Peer Ambassador Application as Other Document 1
17

Dean of Student Support Services Resume Examples & Samples

  • Responsible for creating a vision for and supporting all substantially separate programming
  • Coordinate with the Special Education Coordinator and LEP Coordinator to ensure that school is consistently in compliance with all state and Federal regulations
  • Develop a vision for an oversee intervention blocks by serving as the lead interventionist of the school and the owner of the RtI process
  • Be fully trained on crisis management and serve as the school based team lead for all student related crisises (example: restraints)
  • Directly manage all Student Support staff including: Special Education teachers, ELL Specialists, Interventionist and aides
  • Participate as a full member of the instructional leadership team
  • Participate in regional leadership development
  • Weekly meeting with Director of Student Support & School leader
  • Ensures behavioral and academic intervention plans are adhered to by school staff
  • Collaborates weekly with Dean of Students on student behavior in order to avoid recidivism
  • Conduct regular whole school walk throughs to provide feedback to teachers and leaders on the support systems for schools
  • Provide professional development on supporting diverse learners to the coaching teams and ultimately the whole staff
  • An unwavering commitment to the academic success and personal development of our students
  • An eagerness to set ambitious, challenging, and tangible goals, and a relentless drive to achieve them
  • An ability to thrive in a fast-paced, entrepreneurial environment and a capacity to remain calm and focused when faced with unexpected challenges
  • Excellent interpersonal and communication skills, including strong public speaking skills
  • A sense of humility
  • Bachelor’s degree is required, Master’s degree is preferred
  • A valid Massachusetts Teaching License in Moderate Disabilities, PreK-8, Moderate Disabilities, 5-12, OR Valid ELL License at any grade level
  • Fluent Spanish speakers strongly encouraged to apply
18

Student Support Services Resume Examples & Samples

  • 0 GPA or above
  • 2) A cover letter indicating why you are interested in tutoring with SSS, what tutoring experience you have (if any), how many terms you have been at OSU, and which subjects you are qualified to tutor (passed with B or higher)
  • 3) An unofficial copy of your transcripts
19

Student Support Services Resume Examples & Samples

  • At least a 3.0 overall GPA
  • Must be punctual and extremely trustworthy
  • Must be able to work independently and effectively without constant direct supervision
  • Must be able to effectively communicate with diverse populations
  • Prior tutoring experience
  • Previous leadership experience
  • Experience working with diverse groups of people, especially students
  • Current or previous college athlete
  • Familiarity with the series of interest in OSU’s context
  • A demonstrable commitment to promoting and enhancing diversity
20

Student Support Services Resume Examples & Samples

  • Experience in a leadership role
  • Ability to solve problems in complex situations and create a structured environment conducive to student learning
  • Awareness of and sensitivity to working with diverse groups of students, staff, and administrators
  • Commitment to upholding and modeling campus rules and program expectations
  • This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and
  • Familiarity with OSU residential programs
  • High degree of individual responsibility
  • Excellent communication skills
  • Current student athlete, previous BEST participant
  • Junior standing or higher (Graduate Students are encouraged to apply)
21

Student Support Services Resume Examples & Samples

  • Strong understanding of Leadership Development principles
  • Experience presenting or facilitating a workshop
  • Understanding of Financial process at OSU-Cascades
22

Associate Director of Student Support Services Resume Examples & Samples

  • Master’s Degree preferred OR appropriate combination of experience and education
  • Previous Higher Education Administration or Student Services work experience highly desired
  • Proven ability to drive performance
  • Strong track record of coaching and development
  • Ability to work effectively across teams
  • Work effectively in a very fast paced changing environment
  • Strong analytical skills, with a track record of developing actionable recommendations from quantitative data
  • The ability to multi-task, and work well under pressure with tight timelines
23

Coordinator of Student Support Services Resume Examples & Samples

  • Advising student-athletes including but not limited to football
  • Monitoring study hall and preparing weekly reports for coaches
  • Assisting with tutor scheduling, priority registration and class scheduling
  • Supervising and training tutors
  • Monitoring NCAA eligibility, satisfactory progress toward degree and graduation
  • Attending various meetings and events as assigned by the Associate AD for Student Support Services
  • Performing special projects and duties as requested by the Director of Athletics
  • Assisting with recruiting events
  • Maintaining student confidentiality
  • Implementing academic strategies toward student success and keep key constituents up-to-date on student progress
  • Must be available to work evenings and weekends