Student Support Resume Samples

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EH
E Halvorson
Emanuel
Halvorson
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Experience Experience
Boston, MA
Instructional & Student Support
Boston, MA
Gislason-Jacobi
Boston, MA
Instructional & Student Support
  • Assist in the management of assigned Federal/State/Institutional Aid Program(s). Work closely with the primary resource person for the assigned Aid Program(s)
  • Assist in the development of a CTE student peer network
  • Provide assistance to the Director in responding to inquiries for the annual compliance audit, FISAP, DMR and AOR, as applies to assigned Aid Programs
  • Assist in the development of office operations manual. Assist with annual review and revision
  • Develops, improves, and maintains an on-line computerized financial aid database management and informational retrieval software system
  • Provide student financial counseling services including loan counseling and financial/debt management
  • Assist with providing direction and support for Living Learning Communities
Chicago, IL
Project & Student Support Coordinator
Chicago, IL
Harber Group
Chicago, IL
Project & Student Support Coordinator
  • This position generally works independently although he/she may direct the work activities of one, or more part-time student(s)
  • Handle multiple tasks in an organized manner. Prioritize to ensure balanced and efficient workload. Produce high quality work with speed and accuracy
  • Contribute to the improvement of UNH Online programs as well as the streamlining of department processes and procedures
  • Work with Associate Director on reporting and analysis of events, enrollment initiatives, new programs and other projects as assigned
  • Work across cultures, collaborate and interact effectively and diplomatically with persons at all levels of organizations
  • Provide a high level of customer service to students, faculty and outside inquiries
  • Provide support in communication to prospective students and applicants and record engagements in Salesforce
present
Philadelphia, PA
Student Support Administration Manager
Philadelphia, PA
Waelchi, Jones and Wilkinson
present
Philadelphia, PA
Student Support Administration Manager
present
  • To provide relevant student data for the purposes of ongoing and annual programme monitoring in liaison with validating partners
  • To manage attendance monitoring at the College; coordinating and clerking attendance meetings
  • To liaise with the Programme Directors, ensuring academic staff complete student attendance recording in a timely manner
  • To produce termly registers for the purposes of recording student attendance
  • To manage the end of term reviews with all key stakeholders regarding attendance and reporting; presenting statistical analysis on attendance trends, comparisons with previous terms and making recommendations for future improvements
  • To be instrumental in policy decision making regarding attendance monitoring in the College in the future; drafting proposed policy changes and being integral to development of policies
  • To contribute to the management and processing of student surveys and statistical analysis of survey results (i.e. NSS)
Education Education
Bachelor’s Degree in Education
Bachelor’s Degree in Education
University of San Francisco
Bachelor’s Degree in Education
Skills Skills
  • Demonstrated ability of being highly organized and thorough in accomplishing all tasks
  • Considerable knowledge of administrative and organizational processes as applied to the management of operations, services, facilities, and programs
  • Considerable professional experience working at a post-secondary institution
  • Ability to answer inquiries in a professional, clear and articulate manner through oral communications and/or written correspondence
  • Considerable knowledge of the techniques and procedures involved with financial aidcounseling/advising
  • Considerable knowledge of the policies and regulations as applied to the awarding of financial aid scholarships typical of an institution of higher education
  • Ability to compile and analyze data for assessment and evaluation at a basic level
  • Considerable knowledge and understanding of a variety of general housekeeping and maintenance practices
  • 9. Considerable knowledge of organizational processes as applied to the management and analysis of operations, services, facilities, and programs
  • Knowledge of policies and regulations of the University of Hawai'i as applied to student affairs
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15 Student Support resume templates

1

Manager, Student Support & Advocacy Resume Examples & Samples

  • Resolves and provides guidance on complex problems that adversely affect a student’s academic success. Partnering with internal and external constituents; evaluates problems and identifies options for solution
  • Facilitates students’ connection to university resources and services
  • Responsible for timely response and follow-up with students involved in incidents reported through the Department of Public Safety, an online student reporting program – TC4T, faculty, staff and parents
  • Monitors and assesses student issues and incidents, identifies trends and collaborates on the response and response plan
  • Manages data collection and analysis for student cases including tracking reports on substance abuse, victims of crime, hospitalizations, and student tragedies
  • Coordinates emergency response protocol for the Student Affairs Department Operations Center (DOC.)
  • Directs outreach education about student support services. Works with student leaders to increase awareness of campus resources and for feedback on the type and quality of services provided
  • Member of the Student Concerns Committee and the University Threat Assessment Committee
  • Supervises the Lead Support and Advocacy Advisor
  • Prepares and updates resource materials including division protocol handbook and DOC handbook
  • Keeps current on college student issues and trends and provides vision for the department
  • Reviews and processes University Exceptional Tuition Credits
2

Student Support Marketing\pr Resume Examples & Samples

  • Assist the marketing team in the development and implementation of its marketing and public relations plans
  • Write copy for marketing and PR projects (competitions, website and social media content)
  • Translate marketing and PR copy (English-Polish, Polish-English)
  • Participate in a mixture of internal and client meetings
  • Back office support
3

Temporary Student Support Sales Resume Examples & Samples

  • Utilizing Kellogg and Kroger software tools to create promotional contracts for Kellogg Events at Kroger across all Business Units
  • Analyze advertising data, publish reporting, and make impactful recommendations that enhance efficiency and profitability
  • Working with the Business Planning Team and Deductions Management to ensure payments to Kroger are accurate and in accordance with submitted contract agreements
  • Developing methodologies and tools to analyze return on investment
  • Exhibiting professional interaction and communication with the entire Kellogg’s Kroger Team
  • Leading and participating in special projects
  • Proficiency with Microsoft Office Suite –Excel, Word and PowerPoint
  • Able to start working immediately, commit to 12-18 months in role while working at least 24 hours per week during the school year and full time over summer
4

Sales Student Support Resume Examples & Samples

  • Assisting the Global Brand Protection Team in daily activities related to monitoring of customer orders in SAP and communications with plants, distribution centers and Kellogg Sales teams as necessary
  • Providing assistance to team members
  • Handling special projects, including Excel spreadsheets, data entry and analysis
  • Must be currently enrolled in a minimum of 6 credit hours at an accredited college or university working toward a degree in a business related field
  • Must have a minimum of 1 year of college remaining
  • Must be willing to commit to working a minimum of 25 - 29 hours per week
  • Must be able to commit to 12 months in the position
  • Proficiency in Microsoft Office Programs
5

VP, Student Support / Program Management Resume Examples & Samples

  • Determining and executing best practice and process across all functions, in partnership with other PES leadership, senior level school partners, and executives from across 2U’s functional units
  • Establishing vision for overall and continuous department improvement focused on improvement of educational outcomes, retention, and graduation rates
  • Researching, identifying, and implementing departmental efficiencies with company-wide impact via opportunities to scale, automate, and otherwise sustain and grow a world-class support organization
  • Strengthening and maintaining relationships with University faculty and administrators
  • Continuously assessing and recommending processes to PES Staff, Leadership, and Managers who are working directly with students to take advantage of best practices
  • Partnering with the PES Program Launch team to thoroughly understand the new and developing program pipeline- inclusive of timing, program scope and any distinct needs
  • Providing leadership and oversight to Student Support program teams post-launch
  • Developing professional development opportunities for staff at all levels in partnership with the Learning & Development team
  • A propensity for relentless customer service, along with the confidence to challenge 2U and university leadership to make the best decision
  • Remarkably good follow-up skills and the ability to communicate effectively and articulately
  • Resourcefulness, accuracy and initiative
  • Interest in the education technology space
  • 2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal
6

Student Support Manager Resume Examples & Samples

  • Collaborate with external / program partners and internal leadership about current and future program performance. Identifying risk to program objectives, performance and metric goals; providing recommendations mitigation plans to promote programs success
  • Provide regular scheduled communications and program deliverables (reports, scorecards, business reviews) to stakeholders internally and externally via written and verbal presentations
  • Excellent communication skills with the ability to communicate in a courteous, tactful, and concise manner
  • Ability to make bring out other people’s potential/talents
7

Student Support Specialist Resume Examples & Samples

  • Bachelor's degree from an accredited college or university
  • Two or more years of professional experience providing individual assistance to students/clients in an advocacy, case management, or related role
  • Effective rapport building and strong interpersonal skills including excellent written, oral and presentation skills
  • Ability to exercise good judgment and discretion in analyzing and resolving confidential and sensitive situations with minimal supervision
  • Evidence of strong organizational and time management skills and ability to complete multiple tasks in a busy environment
  • Demonstrated knowledge of consultation, outreach and crisis intervention and case management
  • Ability to grasp knowledge of policies and procedures related to different aspects of student services
  • Knowledge of community based resources and experience coordinating services
  • Sensitivity to cultural, political, and geographical differences, with the ability to work well with a diverse student body
  • Ability to establish and maintain effective collaborative relationships with campus departments, student groups and colleagues
  • Experience planning and implementing a wide variety of outreach/educational programs
  • Ability to discern appropriate level of communication with multiple audiences and maintain confidentiality around complex and sensitive issues to be in compliance with applicable ADA, FERPA, and other applicable state, federal, University, and College of Professional Studies guidelines
  • Knowledge of college-student development issues and commitment to student service with a vested interest in staying abreast of research in the field of academic and student affairs
  • Experience with Microsoft Office applications including PowerPoint, Access, Excel, and Outlook
  • Flexibility in work assignments and work hours to include some evenings/weekends
  • Ability to serve on-call after hours and have access to transportation in order respond to campus crises in a timely manner
8

Associate Director for Student Support & Interpersonal Violence Resume Examples & Samples

  • Provide Divisional Leadership Related to Title IX and Violence Against Women Act (VAWA): Regularly consult with Director on proposed changes due to changes/and or revisions legally in services, policies and practices as needed. Provide subject matter expertise related to Interpersonal Violence and Sexual Assault issues
  • Oversee and Comply with Grant Funded Awards: Hire staff as needed, monitor outcomes of the grant, and complete all mandatory record reviews and reports as necessary
  • Provide Strategic Plan for Programming and Development: This includes designing and implementing a comprehensive package of cocurricular programs that address sexual misconduct prevention, including primary prevention, bystander intervention, and risk reduction; partnering with diversity-focused campus partners to implement prevention programming that is responsive to diversity; and oversight of workshops, public awareness campaigns, materials development and technology for a range of audiences (i.e., students, faculty, staff, and community members). Execute a plan to increase partners across campus to assist with Bystander Intervention
  • Primary Liaison for Sexual Assault Response Team (SART): Coordinate and meet with all members of SART and provide input in the effort to work together with stakeholder and team members that continue to prioritize victims’ needs, and promote public safety
  • Supervise Victim Assistance: Oversee, schedule and monitor the hotline. This includes sharing responsibility for the 24-hour crisis hotline; and helping to provide crisis intervention, ongoing case management, and referral to the campus community. Manage referrals and student issues related to distress/crisis intervention and to implement developmentally appropriate interventions, coordinate resources and services, and monitor follow-up and progress of students of concern cases
  • Supervision: This includes supervision of professional staff as assigned, graduate students and student volunteers. Oversee the recruitment of Victim Advocates and monitor the mandated training given to all serving the hotline
  • Student Coordination and Leadership: This involves working closely with student leaders and student groups in coordinating programs and partnerships toward shared goals. This includes the recruitment, training and coordination of peer educators and peer advocates
  • Assessment, Counseling and Referral: Individual students may need support or advice regarding issues involving incidents of interpersonal violence. This is designed as an immediate and short-term solution, with longer-term assistance referred to other professionals and agencies as deemed appropriate
  • Oversee and Monitor Workshops, Seminars and Training Sessions: These workshops will be appropriate for a variety of groups including peer leaders, students, staff and faculty
  • Public Awareness: This incorporates campaign materials, from initial conceptual design to final product development, in a range of formats (i.e., brochure, poster, flier, public service announcement, Microsoft PowerPoint, Web site and social media)
  • Policy Support and Development: This involves working with campus and community offices and agencies to implement and support current policies and procedures. It also includes identifying ways to further enhance meaningful and appropriate policies and procedures
  • Preparation of Written Reports: This includes internal/external mandated reporting
  • Management and Organization: Organizing the overall management of violence prevention education programs and services, including the supervision of consultants and student staff. This also includes an overall strategic plan with timelines and milestones and appropriate recordkeeping
  • Funding and Institutionalization: This includes the preparation of applications for supplemental funding for specific programs, and services and strategies. It may include internal resource allocation as well as external grant funds
  • Coordination with the Campus/Community Coordination Council and Other Related Community Coalitions: Linkages with these campus-based and community committees are essential for further promoting shared responsibilities for violence prevention and intervention. This will be particularly helpful with the strategic planning and resource allocation processes
  • Internal Coordination and Cooperation: This involves close work with a range of university offices and personnel—with particular attention to University Life offices, academic departments, faculty and other staff. Serve as a member of the University CARE Team. Provide support and guidance to offices in matters pertaining to case management; consult with Director and Dean of Students staff when impact of a situation crosses functional boundaries, while maintaining confidential reporting status related to Title IX
  • External Collaboration and Assistance: This includes work with community offices and agencies including local groups, state agencies and federal/national agencies
  • Recordkeeping: Ensure that students of concern records and interpersonal violence and sexual assault records are maintained in accordance with university policies and applicable laws and are readily available to internal staff
  • Standards of Practice for Violence Prevention and Intervention in Higher Education: This includes knowledge, awareness and support of the standards of practice for campus violence prevention and intervention health developed by a variety of organizations including the American College Health Association and the Council for the Advancement of Standards in Higher Education
  • Master’s degree is required; the department will consider a broad range of relevant backgrounds such as community health, health promotion, social work, criminal justice, public health, women’s studies, community health education, higher education, community organizing and/or others as appropriate
  • Supervision experience
  • Ability to maintain and manage confidential information
  • A strong attention to detail and accuracy; and
  • Previous experience in violence prevention
  • Previous success in developing grant proposals and receiving grant awards related to violence prevention
  • Previous experience working with college-aged individuals
  • Previous experience developing and delivering education programs and training focused on sexual assault, sexual harassment, relationship violence and stalking; and
  • Commitment to a collaborative approach to student wellness, including working with committees, coalitions, administration and community agencies
9

Student Support Ambassador Resume Examples & Samples

  • Manages students during meal service, recess, hallway transitions, and other events specified by supervisor (behavior problems will be referred to the teacher or principal according to guidelines established by the individual school)
  • Communicates with students and school staff in a positive and professional manner utilizing appropriate customer service and interpersonal skills
  • Circulates throughout the cafeteria or in other designated areas, and assisting students who need additional support
  • Assists with the cleanliness of the cafeteria and other areas designated by supervisor
  • Participates in training sessions, meetings, and scheduled cleaning days as requested
  • Fosters appropriate and effective relationships with students to gain mutual respect
  • Able to follow instructions and complete tasks efficiently
  • Physically able to perform duties as assigned (i.e. ability to lift a maximum of 25 pounds; pushing and pulling of carts and tables)
  • Knowledgeable about meal pattern requirements (understands federal, state, and local program regulations)
  • Knowledge of proper food safety and sanitation procedures for food service
  • Ability to use judgment and be dependable
  • A deep commitment to, and passion for, working with children and families
  • Lives the KIPP Baltimore values of
10

Student Support Resume Examples & Samples

  • Support the various Capex Governance, Reporting and Target Setting Processes
  • Support the maintenance of the Global Capital Investment and Real Estate database
  • Develop and structure documentation and trainings for the team as well as for the Capex community
  • Analyze and improve the efficiency, quality and transparence of processes
  • Prepare ad-hoc analysis
11

Student Support Resume Examples & Samples

  • Utilizing Nielsen programs to analyze and interpret data
  • Creating plan-o-grams using JDA Space
  • Developing insights on Category results and trends
  • Creating and analyzing efficient assortment using Kellogg tools
  • Owning, presenting, and following up on special projects and tasks
  • Working with Category Management team to create/maintain innovation documentation
  • Exhibiting professional interaction and communication with Kellogg Category Management team and Kellogg Company personnel
  • Student intern must be enrolled in a Bachelor's Degree in Arts or Science program
  • Experience working with databases, spreadsheets and other computer programs
  • Experience using Microsoft Word, Excel and PowerPoint
  • A cumulative Grade Point Average of 3.0 or better on a 4.0 scale
12

Student Support Analyst Student Services Professional Resume Examples & Samples

  • Thorough knowledge of University policy and procedures, as well as title 5 rules and regulations
  • Thorough knowledge of PeopleSoft Degree Audit software
  • Ability to collect, evaluate and interpret data to develop sound conclusions and make appropriate recommendations
  • Ability to apply, interpret and communicate knowledge of variety of complex university policies and procedures to University personnel and the public
  • Demonstrated ability to understand functional and procedural requirements and relate solutions to management
  • Ability to plan and work on shared projects
  • Possession of excellent analytical skills in order to resolve critical problems
  • Ability to work independently, use independent judgment, set individual deadlines and complete projects accordingly
  • 45% - Ensures that all processes within the Records and Registration office are operating at maximum efficiency in order to provide the most streamlined experience for students. Identifies potential problems with processes, use reasoning and logic to establish possible causes, interpret and apply theories and principles to recommend necessary changes
  • 10% - Works cooperatively and communicates positively with diverse constituents including students, faculty, advisors, staff and the general public
  • 10% - Support special student populations through the maintenance of the CSU Student Conduct Sanction website, system review of student groups such as Western University Exchange students, Diego House and future specialized student groups
  • 5% - Performs other duties as assigned
13

Engineering, Temporary Student Support Resume Examples & Samples

  • Participating in review of Civil, Structural, Architectural components of capital projects, and assisting with strategic Civil, Structural, Architectural programs
  • Participating in review of Mechanical and Sustainability components of capital projects, and assisting with strategic Mechanical and Sustainability programs
  • Developing computer-based tools for capital project management
  • Assisting with development of capital cost analysis tools and estimating databases
  • Supporting design standards development and construction methodologies
  • Work with stakeholders in other departments, such as Quality and EHS, to assure alignment across functions
  • Candidate must be in a Chemical, Civil, or Mechanical Engineering Bachelor or Master of Science degree program, carrying at least 6 credits hours of coursework while maintaining at least a 3.0 Cumulative GPA
  • Excellent PC skills and proficiency with Microsoft applications
  • Solid time management skills
  • Be able to work 10-20 hrs per week in the Battle Creek, Michigan Engineering Office
14

Engineering, Temporary Student Support Resume Examples & Samples

  • Coaching teams on Continuous Improvement (CI) tools
  • Coaching for teams on Kellogg Work Systems (KWS) tools
  • Assisting with the Gap Analysis Process
  • Testing lab work and plant runs
  • Organizing and analyzing equipment data
  • Assisting in analysis, discovery and execution of production line efficiency and sustainability improvements
  • Assisting with Flow diagrams
  • Assisting in the development of Standard Operating Procedures and Skill Development Cards
  • Currently seeking a Bachelor’s Degree with an emphasis in Engineering
  • Ability to demonstrate strong leadership
  • Proven track record in collaborating with others
  • A passion to build strong and enduring relationships with customers and consumers
15

Student Support Aide Resume Examples & Samples

  • Generating and implementing services to remediate behavioral and social problems for students who are emotionally or intellectually challenged
  • Provides consultation to school personnel and parents on the progress of these students
  • Provides assistance to teachers in the classroom to ensure an appropriate environment conductive to learning
  • Role model socially appropriate behavior for students enrolled in the program
16

Student Support Resume Examples & Samples

  • Organizing and booking of business related trips
  • Providing assistance for the reimbursement of travel expenses
  • Processing of urgent requests (flights, hotel, limo services etc.)
  • Providing support for travel related questions
  • General administrative support
17

Student Support Order to Cash Resume Examples & Samples

  • Supporting the Global Business Services Center assigned team throughout their End to End Process
  • Performing a mixture of administrative duties and ongoing project support work including coordinating and planning small projects
  • Consistently meeting compliance measures and achieving service level agreements
  • Creating a seamless and satisfying internal and external customer experience for all interactions with the Kellogg Center teams
  • Contributing to a team environment that is focused on high performance and service excellence
  • Must be currently enrolled in a minimum of 6 credit hours at an accredited college or university
  • Demonstrated ability to communicate effectively both written and verbally
  • Detail oriented with the ability to take direction
  • Ability to work within timelines and in pressure situations
  • Minimum of 3.0 GPA (Major); 2.7 GPA (Cumulative)
18

Kashi Student Support Resume Examples & Samples

  • Assisting in new product launches; deploying innovation sales samples
  • Executing, tracking and summarizing sales promotion plans
  • Designing and updating selling materials for field sales team (e.g., new item launches, displays, promotions, packaging redesigns)
  • Gathering consumer and shopper insights to deliver successful display strategies
  • Tracking and summarizing key competitive intelligence information
  • Performing sales performance reporting via Nielsen Answers on Demand
  • Creating and maintaining planograms
  • Submitting creative marketing assets for legal review
  • Printing coordination with print services team
  • Supporting product sampling efforts
  • Currently seeking an undergraduate degree with an emphasis or burgeoning interest in Marketing and Sales at an accredited college or university
  • Proficiency in Microsoft Office (Word, Excel and PowerPoint)
  • Ability to demonstrate time management/multi-tasking skills
  • Minimum GPA of 3.0
  • Ability to demonstrate strong leadership
  • Proven track record in collaborating with others
  • A passion for Kashi brands and natural/organic food in general
19

Seasonal Student Support Manufacturing Resume Examples & Samples

  • Assisting with the efficient and safe production and or packaging of products with operators on the team
  • Communicating and interacting with operators, safety leader, and functional department specialists
  • Maintaining a positive team based environment
  • Accepting guidance and coaching from the team lead and operators
  • Working safely with company policy in compliance with the Occupational Health and Safety Act
  • Performing appropriate audits, tests and measurements
  • Managing data input and transactional information into appropriate computer systems
  • Must be enrolled in Post-Secondary education for the fall of 2017
  • Must be a minimum of 18 years of age (As of April 30th 2017)
  • Must be available to start full time hours (all shifts) as of May 1st 2017 and be able to work full time through the summer up to September 2nd
  • Must have the ability to work long periods of time walking, standing, bending or carrying moderately heavy items (20-25 pounds) with or without reasonable accommodation
20

Student Support Resume Examples & Samples

  • Utilizing syndicated data sources such as Nielsen tools to analyze and interpret data
  • Developing insights on Cereal results and trends
  • Analyzing reports and creating insights using Kellogg tools
  • Monitoring internal tracking tools (i.e., inventory, pricing and market share)
  • Pursuing Master degree in Food Marketing, Economics, Business or a related field
  • Experience working with database software
  • Proficiency in Microsoft Office (Word, Excel and PowerPoint)
  • Intermediate level math skills, basic statistics
  • Ability to work a minimum of 20 hours per week
21

Student Support Administration Manager Resume Examples & Samples

  • To provide relevant and timely data for programme management personnel, assisting in the provision of student data for returns to statutory bodies, validating partners and others, as required
  • To provide information to students regarding administrative policies and procedures and dealing with related student enquiries in a prompt and appropriate manner
  • To produce termly registers for the purposes of recording student attendance
  • To liaise with the Programme Directors, ensuring academic staff complete student attendance recording in a timely manner
  • To manage attendance monitoring at the College; coordinating and clerking attendance meetings
  • To be responsible for producing and analysing weekly student attendance monitoring reports, identifying agreed thresholds for implementing attendance warnings and withdrawals for all taught programmes
  • To manage the end of term reviews with all key stakeholders regarding attendance and reporting; presenting statistical analysis on attendance trends, comparisons with previous terms and making recommendations for future improvements
  • To be instrumental in policy decision making regarding attendance monitoring in the College in the future; drafting proposed policy changes and being integral to development of policies
  • To represent Student Services at SSLC meetings; raising issues as appropriate to the Head of Student Services
  • To contribute to the management and processing of student surveys and statistical analysis of survey results (i.e. NSS)
  • To assist Programme Directors, Head of Student Services and Head of Student Information Systems with the administration of any programme/module-specific evaluations
  • To provide relevant student data for the purposes of ongoing and annual programme monitoring in liaison with validating partners
  • To assist with the preparation and provision of programme and module information, including updates to programme and student handbooks, liaising with academic staff and technology and library staff as necessary
  • To collate information and data on the Additional Learning Support requirements of actual and potential students in liaison with Admissions and Registry staff
  • To draft appropriate learning contracts with students, making reasonable adjustments to our provision in the light of their Additional Learning Support requirements
  • To provide information to students on the Additional Learning Support available at the College, and dealing with related enquiries from existing and potential students
  • To ensure that all processes, policies and procedures of Pearson College London, especially in relation to Additional Learning Support are implemented in compliance with the rules, precepts and best practices of the Quality Assurance Agency in line with the Disability and Equality Act 2010
  • To work with the Timetabling Manager, to ensure that all modules for each academic year are set up on SITS and that all students are allocated to the correct modules
  • To assist the Head of Student Services in the handling of student appeals, complaints, and disciplinary proceedings
  • To lead and complete regular data analysis, reporting and benchmarking activities to identify and realise improvements to the College’s approach to managing student administration enquiries, and to inform the Head of Student Services and the Head of Student Information Systems of these recommendations arising from this analysis
  • To contribute to and support the development and implementation of functionality to enhance PCL’s Student Information System (SITS) to improve student enquiry management and student satisfaction
  • To arrange for the storage, archiving, return or destruction of all student records
  • To provide cover for the Examinations and Assessments Manager when requested by the Head of Student Services
  • To provide support to other areas within Student Services during periods of absence or when there is excessive workload
  • To assist the Head of Student Services with staff training as required
  • To supervise new and temporary staff as required
  • To contribute to the ongoing planning and implementation of excellent services for the enhancement of the student experience at Pearson College London
  • To contribute and attend College events, including enrolment/Welcome Week, Open Days, and graduation ceremonies
  • In addition, to undertake any other duties as may reasonably be required
  • A proven track record in delivering to targets and deadlines
  • A working knowledge of Higher Education and the current issues and challenges within the sector
  • IT experience in a Windows environment, including use of databases
  • Understanding of ALN requirements of students
  • Previous experience of SITS
  • Experience of taking the lead on projects
  • Ability to interface with diverse groups of individuals, with confidence and clarity, providing excellent customer service
  • Ability to summarise and take succinct, clear notes of meetings and discussions
  • Ability to maintain confidentiality about sensitive issues
  • Works to meet quality standards with a habit of checking own work for accuracy and presentation standards
  • Ability to organise own tasks and activities in a systematic way, juggling work priorities to meet deadlines
  • Able to use own initiative when required and to escalate where appropriate
  • Commitment to continuous improvement of the customer’s experience
  • Flexibility to occasionally work outside standard working hours, at peak times
22

Seasonal Student Support Resume Examples & Samples

  • Running high speed packing equipment
  • Operating Rolling Stock
  • General sanitation and cleaning jobs
  • Currently a full-time student seeking an undergraduate degree
  • Completed at least one year at a post-secondary institution
  • Maintained a grade point average of 2.0 or greater
  • Attending a post-secondary institution in the Fall of 2016
  • Available to work any shift, including weekends and holidays
23

Student Support Manager, MLS Pepperdine Resume Examples & Samples

  • Manages Student Support team day to day operations, including the ongoing support and professional development of the student support members
  • Provides assessment of critical situations and determines when escalation is required
  • Implement strategies to positively impact key metrics (i.e.: graduation rates, student satisfaction, student retention goals, and credit generation)
  • Accountable for program performance including budget development and oversight, student retention, and credit generation
  • Identifying risk to program objectives, performance and metric goals; providing recommendations mitigation plans to promote programs success
  • Ability to make bring out other people’s potential/talents. Ability to work with a diverse team in a fast-paced environment
  • Enthusiasm and the ability to thrive in an atmosphere of constant change
24

Finance Temporary Student Support Resume Examples & Samples

  • Operational performance analysis in an effort to help drive improvement
  • Reporting and analysis to support ad hoc request
  • Supporting financial projects such as data queries
  • Currently pursuing an undergraduate degree in Accounting, Finance, or a related field at an accredited university or college
  • Microsoft office knowledge specifically in Outlook, Excel, and Powerpoint
25

Walmart Account Student Support Resume Examples & Samples

  • Utilizing syndicated data sources such as Nielsen tools to analyze and interpret data
  • Developing insights on Snacks results and trends
  • Analyzing reports and creating insights using Kellogg tools
  • Monitoring internal tracking tools (i.e., inventory, pricing and market share)
  • Owning, presenting, and following up on special projects and tasks
  • Pursuing Bachelor’s degree in Food Marketing, Economics, Business or a related field
  • Experience working with database software
  • Proficiency in Microsoft Office (Word, Excel and PowerPoint)
  • Intermediate level math skills, basic statistics
  • Ability to work a minimum of 25 hours per week
26

Management Intern Student Support Resume Examples & Samples

  • Initiates and develops regular training for both group and individual student workers in Verification (data entry) within Admission Services
  • Monitors student verification staff for quality assurance in day to day operations
  • Collaborates and works with fellow admissions staff, supervisor, and enrollment management leadership to achieve university enrollment objectives
  • Provides assistance, advice and service to prospective students to ensure seamless transition through the application process
  • Develops a working knowledge of ASU Admission policies and practices in order to effectively represent the university
  • Maintains student information in a CRM and student information system
  • Attend and participate in meetings and training sessions designated by supervisor
  • Work with domestic, transfer, international and graduate admissions staff to ensure synergies within ASU Admission Services
  • Participates in other duties as assigned by supervisor
  • Experience supervising and training student workers
  • Experience in organizational management and prioritizing for effective and efficient use of time and resources
27

Temporary Student Support Resume Examples & Samples

  • Support the execution of digital and print communications including website, trade advertising, email marketing and social media
  • Support the development of digital selling tools and customized promotions. This will include possible interaction with sales, agencies and customers
  • Support the development of marketing specific presentations including analysis of industry and category insights
  • Support administration, tracking and quantitative measurement of existing marketing programs
  • Support internal employee communications and social media groups
  • Work with internal marketers and advertising, digital and research support agencies to ensure projects are progressing on time and within budget
  • Pursuing a Bachelor's degree in Marketing, Communications, Nutrition Marketing, Market Research or related field
  • Minimum of 3.0 GPA
  • Ability to handle multiple and sometimes conflicting priorities
  • Demonstrated ability to communicate effectively both written and verbally
  • Strong creative writing and data analysis skills
  • Ability to work within timelines and in pressure situations
  • Strong problem solving, persistence and decision-making skills
  • Proficiency with Microsoft Office Suite, including Advanced Excel, Word, and PowerPoint
  • It is expected that the student support commits to 24 hours/week and up to 30 hours, if possible. It is required the student commit a minimum of 24 weeks to this role, with up to 52 weeks preferred
28

Student Support, Global Revenue Management Resume Examples & Samples

  • Performing simple data mining and analysis
  • Assisting with converting complex customer level data into business solutions
  • Aiding with the effort to provide fact-based promotional insights to top customer accounts, through managing and verifying large amounts of data
  • Supporting the effort to build web-based tools used to understand promotional performance at national and retailer level
  • Preparing final results presentations used to communicate actionable insights to Kellogg employees in sales field and headquarters
  • Pursuing Bachelor’s Degree in Business, Administration, Economics, or a related field at an accredited university or college
  • Excellent verbal, communication and presentation skills
  • Ability to turn large amount of data into actionable business insights
  • Available to work 20 to 29 hours for a minimum of 12 months
  • Must have strong computer skills in Excel & PowerPoint
29

Team Sales Student Support Resume Examples & Samples

  • Assisting with contracts and invoices to actualize promotions and track trade spend efficiencies
  • Supporting sales needs by utilizing CBP info to develop presentations, sell sheets, and customer specific information
  • Providing & analyzing reports (distribution, post-promo, retail sales, ad views)
  • Assisting with office maintenance, preparing for meetings, mail, sample deliveries, etc
  • Works closely with Northeast analysts for secondary team source of Nielsen/BW info, and assist with monthly FSU process
  • Ability to handle multiple and sometimes conflicting priorities
  • Proficiency with Microsoft Office Suite, specifically Excel
  • Capability to work within timelines and in pressure situations
  • Strong problem solving, persistency and decision making skills
  • Ability to work independently, as well as part of a team, and willingness to partner closely on work
  • Must live within a commutable distance to the work location and have reliable transportation
30

Sales Planning Student Support Resume Examples & Samples

  • Supporting data integrity of SAP Sales systems
  • Partnering with Sales Planning & Data Integrity to drive compliance of best practice implementation
  • Executing time studies analysis using SAP KNOA utility
  • Maintaining department corporate websites and social media utilizing Sharepoint and Yammer software
  • Providing travel planning and logistical support for off-site meetings
  • Assisting with special projects as needed
  • Pursuing Bachelor’s degree in any fields related to Business or Communications
  • Attending a college or university within a commutable distance taking a minimum of 6 credit hours per school semester
  • Must have at least one year of college remaining
  • Ability to demonstrate time management/multi-tasking skills
31

Data Finance Temporary Student Support Resume Examples & Samples

  • Pursuing an undergraduate degree at an accredited college or university
  • Strong Analytical skills including advanced excel skills
  • Proven track record in collaborating with others
32

Associate Director of Student Support & Admissions Resume Examples & Samples

  • D.V.M. degree or equivalent
  • Excellent communication and interpersonal skills, including the ability to speak clearly and persuasively, and excellent listening skills
  • Ability to work independently and must be self-motivated in completing tasks
  • Experience with word processing, spreadsheets and database entry
  • Ability to plan workload yet remain flexible; strong organizational skills and ability to meet deadlines
  • Must have a caring attitude and a very high level of customer service; energetic, enthusiastic and committed to the role and to the college
  • Previous experience in veterinary practice or environment
  • Previous experience in academia
  • Previous experience interacting and working with students
  • Previous experience working in the area of admissions and/or student affairs
33

Senior Student Support Representative Resume Examples & Samples

  • Maintain relationships by providing the highest level of service, timely follow up of service requests, and maintaining a positive and friendly attitude
  • Serve as a resource for the SSR I and II’s, answer questions via phone and chat
  • Support LEAN and continuous improvement objectives
  • Answer inbound telephone calls and place orders for all product lines
  • Understanding of company policies and procedures
  • 1-3 years' customer service and/or call center experience
  • Adaptability to changes in workload, systems and processes with resilience and a positive attitude
  • Deductive reasoning and problem solving skills
  • Excellent organizational skills with the ability to multi-task, and remain detail oriented
34

IT Student Support Resume Examples & Samples

  • Planning and handling of IT promotion events for end users – ‘UseIT roadshows&#8217
  • Support the development and maintenance of internal social media groups for users
  • Support promoting and improving ONE common end user entry point to IT
  • Support in review and concept development of end user IT training sessions ‘UseIT masterclasses&#8217
  • Promote the ‘UseIT’ concept to new company locations
  • Support the User Engagement team
35

Programme & Student Support Administrative Assistant Resume Examples & Samples

  • Significant experience of working in an administrative or office environment providing front facing first line customer focused support within an HE environment
  • Proficient in using common office IT packages (e.g. MS Office) and packages widely used in a student support environment within an academic school i.e. SIMS, Business Objects
  • Ability to set up and have an understanding of standard student support processes and administrative systems and procedures, as required from within an academic School
  • Experience of supporting events such as open days; PGT interview days; Away Days, enrolment and Welcome/End of year events
36

Shopper Marketing Temporary Student Support Resume Examples & Samples

  • Creating purchase orders, setting up new vendors and helping to facilitate payments to vendors by working with KBuy, SAP and Global Business Services
  • Gaining experience with Anaplan, a cloud-based planning and performance management platform
  • Interacting with Shopper Marketing Managers on payment, invoices and budget
  • Facilitating monthly spending reviews with Shopper Marketing Managers and insuring accruals are accurate
  • Reading weekly reports on goods receipts, purchase order discrepancies and working with Shopper Marketing Manager and Business Unit Finance to resolve issues
  • Gaining exposure to the Shopper Marketing organization and vendor and tools leveraged at Kroger and Target
  • Currently enrolled as a student at an accredited college or university
  • Ability to handle multiple and sometimes conflicting priorities
  • Demonstrated ability to communicate effectively both written and verbally
  • Proficiency with Microsoft Office Suite a must – Excel, Word and PowerPoint
  • Capability to work within timelines and in pressure situations
  • Strong problem solving, persistency and decision making skills
  • Ability to work with limited to no supervision
  • Proven track record in collaborating with others
37

Temporary Student Support Resume Examples & Samples

  • Currently enrolled in at least 6 college credits
  • Ability to demonstrate strong leadership
  • Proven track record in collaborating with others
  • A passion to build strong and enduring relationships with customers and consumers
38

Project & Student Support Coordinator Resume Examples & Samples

  • Significant interpersonal communication with students and UNH staff over the phone, as well as in-person, through e-mail and chat
  • Provide support in communication to prospective students and applicants and record engagements in Salesforce
  • Prepare records and maintain files on activities relating to the recruitment, enrollment, retention and outreach to UNH Online students
  • Plan, implement, and track registrations for recruiting events, such as small group dinners and webinars
  • Develop and maintain project task lists and project plans for department strategic and operational initiatives
  • Contribute to the improvement of UNH Online programs as well as the streamlining of department processes and procedures
  • Work with Associate Director on reporting and analysis of events, enrollment initiatives, new programs and other projects as assigned
  • Assist with budget tracking, corporate card reconciliation, and other administrative support services for UNH Online
  • This position generally works independently although he/she may direct the work activities of one, or more part-time student(s)
  • May assist in supporting other areas of department as needed
  • Must be able to perform duties effectively and efficiently with little supervision
  • Provide a high level of customer service to students, faculty and outside inquiries
  • Two-plus years of professional experience; strong familiarity with current trends in higher education
  • Experience in managing/supporting recruitment programs at a university, college or company; knowledge of general management curriculum, including familiarity with other institutions’ courses and programs
  • Handle multiple tasks in an organized manner. Prioritize to ensure balanced and efficient workload. Produce high quality work with speed and accuracy
  • Work across cultures, collaborate and interact effectively and diplomatically with persons at all levels of organizations
  • Effectively demonstrate web-based technologies one on one and to groups
  • Interact with students and alumni with a focus on high quality service
39

Student Support Resume Examples & Samples

  • Processing client inquiries and keeping the KYC/AML documentation up to date
  • Supporting workflow optimization in corporate housekeeping
  • Supporting preparation of board of director meetings
  • Maintaining tax databases and processing tax related inquiries
  • Project tax reporting – support preparation of calculating Swiss tax factors (approximately 4 weeks in August / September 2017 – 100%)
40

Instructional & Student Support Resume Examples & Samples

  • SERVICE ADMINISTRATION & ENROLLMENT PROGRAMS
  • Exercises overall administrative responsibility for providing the leadership and vision for the programs, services, and activities related to the recruitment, admissions, and enrollment of students into the University
  • Works in collaboration with the Director of Enrollment Services and other campus stakeholders to create, implement, and evaluate a comprehensive variety of recruitment and outreach strategies, services, programs, and activities directed toward
  • Increasing awareness of, interest in, and subsequent enrollment to the University. This includes, but is not limited to
  • A. Conducts a variety of individual & group presentations using traditional approaches & electronic medium to potential applicants, applicants, family members, school officials, & general public about programs of study & other co-curricular offerings
  • B. Advises prospective students, high school personnel, faculty, and the general public regarding admissions criteria, policies, and practices as well as preliminary transfer credit information
  • C. Leads University's participation in, & implementation of, high school visits, campus tours, college fairs, counselor workshops, employer fairs, military outreach, community outreach events, etc. to promote enrollment in higher education
  • D. Establishes and attains enrollment goals with identified target populations and programs of study
  • E. Conducts strategic and systematic communication via standard mail, tele-counseling and social media interactions to increase yields on applications, accepted students, and enrolled students
  • Manages the admissions process, including the processing, screening, admittance, and denial of admissions applications This includes, but is not limited to
  • A. Oversees the receipt and recording of application fees and tuition deposits
  • B. Reviews transcripts, test scores, counselor recommendations, and other documents to determine admissability of high school applicants and transfer student applicants as well as residency for tuition purposes
  • C. Oversees the admissions process for international students, determining country-specific educational achievement records, and reviewing confidential financial statements to determine sufficient financial resources
  • D. Communicates timely admissions decisions to students using traditional and electronic media
  • E. Formulates and adjusts selected admissions procedures for identified targets and select categories of applications
  • F. Ensures that the transfer credit evaluation process for newly accepted students is implemented and completed
  • G. Oversees the coordination and efficient processing of applicants to enrollees with other University offices and external agencies
  • H. Oversees the resolution of student disputes over admissions, residency, transfer credit applicability, or deadline issues, including formulating recommendations for administrative decision-making
  • MANAGEMENT & ADMINISTRATIVE SERVICES
  • Manages and directs facilities, services and operations related to student recruitment, admissions, and enrollment programs
  • Oversees and directs recruitment, interviewing, selection, training, supervision & evaluation of professional, classified, paraprofessional, intern, practicum and student assistant staff for student recruitment, admissions, & enrollment programs
  • Exercises budgetary direction and accountability for delegated accounts
  • Develops, interprets, implements, & revises, as needed, appropriate policies, operating procedures, and operational manuals, working closely with others to review and evaluate such policies, procedures, and manuals
  • Collaborates with others in the concept, development and production of materials, brochures and literature used for recruitment
  • Ensures that direct marketing and communication plans for different populations to increase accept and enrollment yields are implemented and evaluated
  • OTHER
  • Provides management skills and knowledge to include serving in absence of supervisor
  • Participates via institutional and/or personal membership in various national professional associations appropriate to the position (e.g. National Association of College Admissions
  • Counselors, American College Personnel Administration, National Association of Student Personnel Administrators, etc.)
  • Serves as member of division’s leadership team, providing administrative direction for divisional projects and activities as appropriate
  • Serves and provides leadership on University-wide committees, planning efforts, and programs
  • Assumes other related duties as assigned
  • Other duties as assigned
  • Possession of a baccalaureate degree in business administration, management, marketing, communication, social sciences, education, or related field and 5 year(s) of progressively responsible professional experience with responsibilities for providing educational services or assistance to students including student recruitment, student admissions, enrollment services, or student affairs administration or related work experience, including supervisory experience; or equivalent education/training or experience
  • Considerable working knowledge of principles, practices and techniques in the student recruitment, student admissions, student enrollment, student support services, or student affairs work as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies
  • Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with student recruitment, student admissions, student enrollment, student support services, or student affairs work
  • Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner
  • Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials
  • Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals
  • Demonstrated ability to operate a personal computer and apply word processing software
  • For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations
  • Any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated
  • Considerable knowledge of organizational processes as applied to the management and analysis of operations, services, facilities, and programs
  • Demonstrated ability in program development skills, especially in needs assessment, program ideation and evaluation
  • Ability to interpret and apply legal and policy provisions to situations consistently
  • Ability to travel and to work outside normally scheduled business hours including evenings, weekends, and/or holidays as necessitated by program requirements
  • Ability to apply analytical approaches especially in data extrapolation, review, and analysis to discern trends and to develop strategies to address such trends and concerns
  • Demonstrated ability to work effectively with multicultural populations
  • Valid driver’s license and access to automobile for recruitment and student enrollment purposes
  • Master’s degree in business administration, management, marketing, communication, social sciences, education, or related field
  • The equivalent of five years of progressively responsible professional experience with responsibilities for student recruitment, admissions, enrollment services, or student affairs administration or related work experience, and including two years of supervisory experience; or equivalent education/training or experience
  • Experience working with non-traditional students and minority populations, as well as with international students
  • Experience with student information systems in higher education
  • Skilled in team-building and developing collaborative partnerships
41

Instructional & Student Support Resume Examples & Samples

  • Plans, develops, implements, modifies and evaluates information dissemination based on project objectives
  • Initiates linkages with media resources and public/private agencies in order to further the post-secondary educational needs of the target population
  • Works independently with participants to assess educational needs and explain educational and financial aid options. May include personal counseling where appropriate
  • Assists participants with applications to post-secondary institutions and with financial aid applications
  • Trains and supervises paraprofessionals in preparing media documents: flyers, brochures and newsletters
  • Participates in informational sessions, professional development workshops and conferences
  • Establishes and maintains contact with key community and student groups and organizations to enhance access to post-secondary education
  • Participates in community events related to post-secondary education, such as college and career fairs
  • Possession of a pertinent baccalaureate educational degree and relevant professional experience, possession of the following competencies in technical knowledge, critical thinking skills, communication skills and interpersonal skills
  • Considerable working knowledge of principles, practices and techniques in the assigned specialty areas(s) as demonstrated by the broad knowledge and understanding of the full range of pertinent standard and evolving concepts, principles and methodologies
  • Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with work specialty
  • Demonstrated ability to operate a personal computer and word processing software
  • Any equivalent combination of education and/or professional work experience which provides the required education, knowledges, skills and abilities as indicated
  • Continuely upgrades communication and technical skills required of a communications professional. Must use digital media, graphics, and language appropriate to target population and audiences
  • Knowledge of obstacles to access of post-secondarey education facing economically and/or academically disadvantaged students
  • Knowledge of policies and regulations of the University of Hawai'i as applied to student affairs
  • Knowledge of the process and procedures of federal financial aid applicaations
  • Knowledge of media technologies such as creating web-sites, computer graphics and desk-top publishing
42

Instructional & Student Support Resume Examples & Samples

  • SERVICE ADMINISTRATION & ACADEMIC SUCCESS PROGRAM
  • Assists in designing, implementing, & evaluating culturally relevant support services for students, participating in summer bridge and first year initiatives designed to serve those of Native Hawaiian ancestry
  • Assists in advising using culturally relevant approaches with students as they navigate the college experience
  • Provides appropriate levels of advocacy on students’ behalf
  • Advises students in the formulation and clarification of their educational objectives that are compatible with their career/life goals, in planning their programs of study, and using culturally relevant approaches
  • Advises students to use online and in-person tools to empower themselves in making academic progress toward timely degree completion
  • Assists in communicating to students, University policies and procedures about academic matriculation as well as the intent, rationale, and philosophical approach underlying such policies and procedures
  • Assists in using student tracking system to monitor the academic progress of assigned students to ensure their satisfactory academic progress and continued financial assistance eligibility
  • Plans, implements, and evaluates co-curricular programs and activities that introduce and transition Project students and their families to the college campus as a community
  • Works with informing the campus community about the culturally unique developmental needs of Project students
  • ADMINISTRATIVE SERVICES
  • Assists Project Coordinator in the recruitment, interviewing, selection, and evaluation of a staff of student assistants, student peer mentors, and student volunteers involved in Project activities
  • Assists Project Coordinator in the administrative operation of facilities, services, and operations related to summer bridge and first year initiatives designed to serve those of Native Hawaiian ancestry
  • Maintains and manages data on assigned students to evaluate the impact of Project services and activities to aid their continued matriculation and persistence towards educational objectives
  • Provides administrative skills and knowledge to include serving in absence of supervisor, if requested
  • Assumes other related duties as assigned
  • Possession of a baccalaureate degree in education, business administration, humanities, social sciences, or a related field and 0 year(s) of progressively responsible professional experience with responsibilities for providing educational services or assistance to students, including academic advising, academic success, student support programming, student development, or related student services program area; or equivalent education/training or experience
  • Functional knowledge of principles, practices and techniques in academic advising, academic success programs, student support services, or student affairs demonstrated by knowledge, understanding and ability to apply concepts, terminology
  • Functional knowledge and understanding of principles, theories, federal and state laws, rules, regulations and systems associated with academic advising, academic success programs, student support services, or student affairs
  • Demonstrated ability to recognize problems, identify possible causes and resolve the full range problems that may commonly occur in the workplace
  • Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations
  • Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals
  • Demonstrated ability in program development skills, especially in the areas of needs assessment, program design, and program implementation
  • Ability to interpret and apply legal and policy provisions to situations consistently
  • Ability to travel and work outside normally scheduled business hours including evenings, weekends, and/or holidays as necessitated by program requirements
  • Possess a valid driver’s license and access to a car
  • Demonstrated ability to work effectively with multicultural populations, especially those of Native Hawaiian ancestry
  • Considerable knowledge of community, secondary, and post-secondary institutions and systems
  • Experience in providing direct services to communities in West O’ahu
  • Familiarity with Native Hawaiian communities, agencies, and organizations
  • Working knowledge of Hawaiian language
43

Instructional & Student Support Resume Examples & Samples

  • SERVICE ADMINISTATION & ACADEMIC SUCCESS PROGRAM
  • Designs, executes, & evaluates experiences, opportunities, and activities that create a successful first year, create support for student learning, strengthen degree offerings, and expand instructional information technology
  • Creates tracking mechanisms to gather, tally, and summarize data on Project programs and initiatives to evaluate their impact on Native Hawaiian student success
  • Support Project Director with grant deliverables & adherence to regulations, including writing annual evaluation reports, overseeing prioritizing & institutionalization of new programs and practices, & maintaining administrative systems and processes
  • Encourage use of Hawaiian cultural knowledge, language, practices, & history by investigating, demonstrating, & using current, research-based, indigenously Hawaiian educational strategies which support success, growth, & learning
  • Remains current with Title III and US Department of Education polices and grant terms and conditions to ensure project compliance
  • Works collaboratively with project stakeholders to promote grant activities, expand grant offerings, and leverage support for ongoing grant activities
  • Attends and presents at conferences, workshops, and other training opportunities demonstrating strategies and approaches that are culturally responsive to the social, emotional and instructional needs of Native Hawaiian students
  • OPERATIONAL & ADMINISTRATIVE SERVICES
  • In conjunction with Project Director & Operations Assistant, administers the daily operations for Pueo Scholars Title III grant project including office operations, fiscal operations
  • Maintains adherence to project timelines, objectives, and performance measures related to grant goals
  • Recruits, supervises, & evaluates staff, faculty, and students involved in Project programs and activities. This includes assessing employee training needs, designing and implementing appropriate training, job counseling, and performance coaching
  • Exercises budgetary direction and accountability for delegated accounts
  • Develops, interprets, implements, and revises, as needed, appropriate policies, operating procedures, and operational manuals, working closely with others to review and evaluate such policies, procedures, and manuals
  • Provides administrative skills and knowledge to include serving in absence of supervisor when requested
  • Participates via institutional and/or personal membership in relevant professional associations appropriate to the position (e.g. ACPA, Council for Opportunity in Education, NADE, National Council on Student Development, etc.)
  • Assumes other related departmental duties as assigned
  • Possession of a baccalaureate degree in education, business administration, social sciences, humanities, or a related field and 3 year(s) of progressively responsible professional experience with responsibilities for providing educational services or assistance to students involving program management, operational support, student support services, student success, or related student services program area; or equivalent education/training or experience
  • Considerable working knowledge of principles, practices and techniques in the student success, student affairs, co-curricular learning, program planning, or group management as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies
  • Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with student success, student affairs, co-curricular learning, program planning, or group management
  • Considerable knowledge of administrative and organizational processes as applied to the management of operations, services, facilities, and programs
  • Demonstrated ability to work effectively with multicultural populations
  • Demonstrated ability in program development skills, especially in the areas of program design and program implementation
  • Ability to travel, and to work outside normally scheduled business hours including evenings and/or weekends as necessitated by program requirements
  • Master’s degree in education, business administration, social sciences, humanities, or a related field
  • The equivalent of three (3) years of progressively responsible professional experience with responsibilities for program management, operational support, student support services, student success, or related student services program area
  • Extensive knowledge of community, secondary, and post-secondary educational systems
  • Experience providing direct services to communities in West Oahu
  • Skilled in team-building and working collaboratively in problem-solving
44

Instructional & Student Support Resume Examples & Samples

  • Maintain data accuracy for the enrollment services area including the offices of the Registrar, Admissions, and Financial Aid
  • Troubleshoot often complex data problems which include but are not limited to programming, coding structures, data input and report generators
  • Work cooperatively with other University offices and external agencies on an ongoing basis to improve the quality and comprehensiveness of data collection and reporting efforts, as well as the timeliness of reporting
  • Perform complex data queries with the use of Microsoft Access, Excel, and other report generators to analyze data and create reports
  • Provide comprehensive reporting and clear, concise written summaries
  • Design, create, and update statistical tables and graphs
  • Define requirements and develop technical specifications that enable the creation of new reports and improvements to existing reports to meet the needs of end users
  • Respond to ad hoc requests for data from enrollment services areas
  • Collect, analyze, and update data for inclusion in reports and publications
  • Conduct research for enrollment services programs for planning and evaluation purposes
  • Maintain knowledge of software programs and data management systems used in enrollment services
  • Support the ongoing testing of programs, processes and data in Banner and other enrollment services systems
  • Supports the development of basic programming statements, population selections, and rules maintenance in the Banner system
  • Assists in reviewing and enhancing process flows in order to streamline enrollment services for students
  • Develop training protocol and materials in order to train staff on new software functionality and upgrades
  • Write and maintain user and system documentation
  • Perform project management and participate on project teams responsible for application software implementation and upgrades
  • Determine project scope and staff resources needed to complete projects; prepare project work plans; monitor project milestones and report project progress
  • Work closely with technical staff and end users to ensure timely and efficient completion of projects
  • Utilize Banner Support Center to answer functional questions regarding system issues, process improvement and system efficiencies
  • Monitor Banner list-serves and e-communities forum from an end user perspective to recommend work process improvements or identify issues that might affect workflow, institutional requirements, institutional policies, and/or student communications
  • Work closely with systems end users to understand business processes and facilitate communications with technical staff to achieve high quality business process enhancements and solutions
  • Attends meetings and training sessions to enhance and maintain knowledge in the areas of enrollment services and the technology used for enrollment services
  • Possession of a baccalaureate degree in Business, Computer Information Systems, or related to data analysis and 4 year(s) of progressively responsible professional experience with responsibilities for responsible professional experience and knowledge and skills providing systems and data analysis and support; or equivalent education/training or experience
  • Considerable working knowledge of principles, practices and techniques in the field of financial aid as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies
  • Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with the field of financial aid
  • Demonstrated ability to operate a personal computer and software to create spreadsheets, graphics, word processing and databases; in particular, possesses a considerable working knowledge of Microsoft Access and Excel
  • Familiarity and experience with Ellucian Banner Systems, particularly Banner Student and Financial Aid modules
  • Experience in data analysis with the University of Hawaii
  • Programming experience using SQL
45

Assistant Director of Student Support & Advocacy Resume Examples & Samples

  • Provides support and advocacy for students (complainants and respondents) through the University conduct process as well outside criminal justice processes when appropriate. Provides one-on-one consultation, advocacy and guidance for students in crisis and non-crisis situations including but not limited to academic, personal, and financial issues. Provides outreach to students of concern who are referred via reports both formal and informal. Assists students in resolving problems or difficult issues, escalating atypical circumstances to the appropriate department or individual. Documents cases in Maxient system and provide pertinent information to the University's Behavioral Intervention Team as needed. Maintains accurate case records, and keeps tracks of pertinent statistical information
  • Provides and coordinates advocacy services for students who identify as victims/survivors of sexual assault, harassment, relationship violence, and stalking, complying with VAWA, Federal Campus Security ACT, Title IX regulations, and the Clery Act. Provides students with advocacy about the internal campus disciplinary process, including education about the University’s Procedures for Resolving Complaints of Harassment and Discrimination, accompaniment to investigation meetings, and assistance with navigating the internal investigation and discipline process. Provides case management and referrals to appropriate campus and community resources
  • Participates in the coordination and education of campus and community resources as related to sexual/domestic violence prevention and wellness activities. Collaborates with campus and community organizations to meet survivors’ needs. Serves on relevant committees including New Student Orientation, task forces, and development groups on campus and in the community. Educates faculty, staff and students in responding to and supporting students who report incidents of sexual assault, relationship violence, and gender-based violence. Assists with monitoring of sexual assault incidents and initiates and/or recommends program changes that will provide improved advocacy and support to students. Consults on the development of current campus policies and procedures on sexual violence in accordance with VAWA, Campus SAVE ACT and other federal and state guidelines
  • Hire, train, and supervise the front office student staff. Ensure that the front office is welcoming to all students, that student staff are trained to be sensitive to all possible student concerns that are associated with Student Assistance/Advocacy. Monitor student staff payroll to ensure budget compliance
  • Coordinates data collection, interpret and analyze data, and generates reports regarding student support and advocacy
  • Other duties or responsibilities deemed necessary by the Senior Dean of Students or the Director of Student Assistance and Conduct
46

Instructional & Student Support Resume Examples & Samples

  • Assistant campus residency officer. Determines residency, for tuition purposes, of those applicants whose residency cannot be clearly determined by office staff
  • Develop and revise, as appropriate, admissions and records instruction, information and application materials. Updates and ensures the accuracy of all information disseminated by the Admissions & Records Office
  • Reviews and updates the Admissions & Records Office sections of the college catalog, website and other media used to inform students of policies and procedures
  • Fields inquiries regarding application status from applicants, high school senior counselors, and staff
  • Assistant FERPA officer. Advises staff on privacy of student academic information and maintain security of student academic records following established FERPA guidelines
  • Responds to instructor inquiries regarding grading system and procedures
  • Coordinates and evaluates students’ petition for graduation with office staff and counselors
  • Determines old Kauai Community College course equivalencies for returning students and evaluates course work toward current program requirements
  • Evaluates transfer credits. In their area of expertise, consults with instructors in evaluating questionable courses
  • Conducts training for faculty & staff related to student information data entry
  • Analyzes student account receivable transactions and advises office staff on technical procedures for add/dropping students from classes and how it affects calculation for tuition & fee refunds
  • Executes Banner in-lieu (incomplete grade changes) program twelve weeks into the subsequent semester
  • Reviews the processing of admissions and/or records functions including, but not limited to: admissions applications, change of major, education verifications, course waiver/substitutions, etc
  • Coordinates data entry of missing grades after End-of-Term processes have been completed
  • Coordinates data entry of term graduates information into graduates database. Verifies student term major as compared to degree to be awarded
  • Follows-up on cancelled classes to ensure that all students are cleared from the roster
  • Keeps up-to-date with any course additions, modifications or deletions approved by the campus Curriculum Committee
  • Calculates modular classes begin, end, drop, withdrawal dates and refund rules
  • Consults and coordinates with advisors and creates and/or updates general registration information and procedural information
  • Coordinates data collection of and updates the academic calendar
  • Serves as a Veteran's Administration School Certifying Official and maintain a working knowledge of all policies, procedures and responsibilities related to the position
  • Creates and/or maintains special campus-specific office related Banner report files
  • Reviews updates of acceptance/non-acceptance letters for regular and selective admission programs and foreign students
  • Processes requests for mailing labels and/or reports on student demographics or class/course information from counselors on selected groups of students or academic programs
  • Assist the Registrar with Mid-Term and End-of-Term Banner processing
  • Assist in National Student Clearing House (NSC) data correction, compilation and FTP transmission
  • Represents the College and promotes admissions counseling to prospective students, their families, guidance counselors, alumni, faculty, staff and community partners
  • Serves on campus committees including commencement and curriculum in absence of Admissions Manager
  • Updates and ensures the accuracy of all information disseminated by the Admissions & Records Office
  • STAR system (official transcript, program rules writing, GPS registration): a) Program-build, update and maintain the operations. b) Collaborates with counselors, instructors, and curriculum committee (cont.)
  • STAR system (cont.): c) Consults with the VCSA & VCAA & STAR system and campus team re: program updates, training. d) Collaborate with campus team to train users including students, staff & others as necessary
  • As designated school official (DSO) for the Student and Exchange Visitor Information System (SEVIS), create, save and update and submit records for foreign students and dependents
  • Work hours include evenings, weekends and holidays during peak registration periods or when necessary
  • Possession of a baccalaureate degree in Educational Counseling, Social Sciences, Public Administration or related field and 3 year(s) of progressively responsible professional experience with responsibilities for educational services to students and student groups; or equivalent education/training or experience
  • Considerable working knowledge of principles, practices and techniques in the Student Services area as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies
  • Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with Student Services in a post-Secondary institution
  • Demonstrated ability of being highly organized and thorough in accomplishing all tasks
  • Familiarity with basic computer applications, including spreadsheets and databases
  • Demonstrated experience working with minority or disadvantaged students
  • Demonstrated ability to handle peak workload periods; knowledge and experience of student services functions; and ability to work with details in carrying out responsibilities
  • Knowledge and experience in modern computer applications such as Microsoft Office, Adobe Acrobat, and HTML
  • Knowledge of post-secondary educational curriculum, standards and policies
  • Demonstrated experience using a computerized student information system i.e. BANNER for maintenance of student records
  • Considerable professional experience working at a post-secondary institution
47

Instructional & Student Support Resume Examples & Samples

  • Required to learn specific techniques needed to operate effectively and with empathy to all financial aid applicants
  • Assist in the management of assigned Federal/State/Institutional Aid Program(s). Work closely with the primary resource person for the assigned Aid Program(s)
  • Develop and write office policies and procedures to effectively and equitably administer assigned aid programs learning compliance and applicable Federal/State/Institutional regulations. Assist with annual review & revisions
  • Assist with the development of formal and informal training sessions for professional and clerical staff on assigned duties and/or Aid Programs policies and regulations
  • Assist with semester and year ending reconciliation of funds
  • Provide assistance to the Director in responding to inquiries for the annual compliance audit, FISAP, DMR and AOR, as applies to assigned Aid Programs
  • Assist in the development of office operations manual. Assist with annual review and revision
  • Assist in the development of office awarding/packing procedures to insure that all aid programs are awarded in accordance to Federal/State/Institutional regulations. Review annually as needed
  • Assist in evaluating student financial aid applications and awarding of Federal/State/Institutional aid. Items such as eligibility for need/non-need based aid, Satisfactory Academic Progress, Special Circumstances, etc
  • Responsible for the review of student award offer as new information is received. Learning the disposition of: Petitions for Special Circumstances, non-University resources, Department Tuition Waivers and Third Party Payments, etc
  • Responsible for the validation of student (and parent, if dependent) income and asset information to complete the Federal Verification Process, as required
  • Assist with providing financial aid counseling/advising to prospective and current students in regards to applying for financial aid, available sources/types of financial aid, and assist in completion of required forms and applications
  • Assist with addressing students’ needs through professional judgment within the guidelines of Federal regulations
  • Assist University departments with Federal/State/Institutional aid policies and regulations as to the awarding of financial aid and scholarships
  • Respond to student inquiries in a professional, clear and articulate manner through written or verbal communications
  • Plan, schedule and conduct student loan entrance and exit counseling sessions
  • Based on specific procedures and training, instruct clerical staff members and student employees on assigned aid programs/duties about any changes in regulations that affect office procedures, the purpose of requirements and office activities
  • Coordinate with and advise University departments/officials on aid regulations and policies. Offices to include Admissions and Records, Cashier, Housing, Food Services, Dean of Student Services and other departments as necessary
  • Assist in the development of consumer documents, such as brochures, flyers and financial aid publications both paper, electronic and other formats
  • Participate in joint efforts with University departments for high school and community visitations within the state to provide financial aid information to prospective students and their parents
  • Plan, schedule and conduct financial aid workshops when asked by community and high schools within the State, and University departments
  • Pursue professional development activities (e.g., Federal Training, PacFAA Workshops) as required by changes in aid regulations and for personal development
  • Required to deal tactfully but firmly with others
  • Serve as the lead in awarding financial aid to students enrolled through Outreach College, in compliance with Federal/State/Institutional aid policies and regulations
  • Serve as the lead in servicing Outreach College, University Departments who utilize Outreach College, and the students who enroll in courses through the Outreach College
  • Responsible for the management of assigned Federal/State/Institutional Aid Program(s). Serve as the primary resource person for the assigned Aid Program(s)
  • Develop and write office policies and procedures to effectively and equitably administer assigned Aid Program(s) insuring compliance with applicable Federal/State/Institutional regulations. Review annually and revise as needed
  • Conduct formal and informal training sessions for professional and clerical staff on assigned Aid Programs policies and regulations. Training sessions provided as needed
  • Responsible for semester and year ending reconciliation of funds for assigned Aid Program(s)
  • Assist in the development of office operations manual. Review annually and revise as needed
  • Assist in the development of office awarding/packaging procedures to insure that all aid programs are awarded in accordance with Federal/State/Institutional regulations. Review annually and revise as needed
  • Responsible for the evaluation of student financial aid application in the awarding ofFederal/State/Institutional aid. Items such as eligibility for need/non-need based aid, Satisfactory Academic Progress, Special Circumstances and etc.&#8217
  • Responsible for the review of student award offer as new information is received. Information such as: Petitions for Special Circumstances, non-University resources, Departmental Tuition Waivers and Third Party Payments, etc
  • Provide financial aid counseling/advising to prospective and current students in regards to applying for financial aid, available sources/types of financial aid, and assist in completion of required forms and applications
  • Responsible for addressing students’ needs through professional judgment within the guidelines of Federal regulations
  • Respond to all student inquiries in a professional, clear and articulate manner through written correspondence and verbal communications
  • Instruct clerical staff member(s) and student employee(s) who work with Specialist on assigned Aid Program(s) about any changes in regulations that affect office procedures, the purpose of requirements and office activities
  • Contact federal officials when appropriate for interpretation of regulations that may affect institutional policies, or for clarification of unusual circumstances that are not covered specifically in the federal regulations/handbook
  • Possession of a baccalaureate degree in arts, sciences, business, or related area and 0 year(s) of progressively responsible professional experience with responsibilities for N/A; or equivalent education/training or experience
  • Functional knowledge of principles, practices and techniques in customer/student services and/or administrative services demonstrated by knowledge, understanding and ability to apply concepts, terminology
  • Functional knowledge and understanding of principles, theories, federal and state laws, rules, regulations and systems associated with customer/student services and/or administrative services
  • Demonstrated ability to recognize problems, identify possible causes and resolve the full range problems that may commonly occur in the areas of customer/student services and/or administrative services
  • Ability to answer inquiries in a professional, clear and articulate manner through oral communications and/or written correspondence
  • Experience in providing quality customer services
  • Demonstrated ability to establish, organize and maintain records
  • Possession of a baccalaureate degree in arts, sciences, business or related area and 3 year(s) of progressively responsible professional experience with responsibilities for educational services, counseling, or other assistance to students and student groups including experience working with minority or disadvantaged groups; or equivalent education/training or experience
  • Considerable working knowledge of principles, practices and techniques in the area of financial aid counseling/advising as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies
  • Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with awarding of financial aid and scholarships typical of an institution of higher education
  • Considerable knowledge of programs and practices of student financial aid processes and their purposes and functions typical of an institution of higher education
  • Considerable knowledge of the techniques and procedures involved with financial aidcounseling/advising
  • Considerable knowledge of the policies and regulations as applied to the awarding of financial aid scholarships typical of an institution of higher education
  • Knowledge of UHM and its policies and procedures
  • Knowledge of student information system utilized by UHM
  • Knowledge of federal financial aid regulations, policies and procedures
  • Knowledge and understanding of student services programs, non-institutional resources for postsecondary education and University of Hawaii system
  • Experience using a computerized financial aid information system
  • Knowledge and understanding of federal aid regulations to develop policies and procedures in relationship to the awarding of aid, monitoring of aid programs, and audit compliance especially in non-term programs
  • Experience in financial aid counseling and program responsibility in a college or university setting
48

Instructional & Student Support Resume Examples & Samples

  • Under the general direction of the Native Hawaiian Student Support Coordinator, works with the Halau program counselors to support a variety of academic and student support services directed at improving college entry, retention, persistence, and graduation/transfer rates among Leeward's Native Hawaiian students
  • Assists Halau program counselors in increasing and enhancing Hawaiian students' preparedness for and ability to persist in the post-secondary environment with financial aid/scholarships, goal setting, orientations, advising, time management skills, and financial literacy
  • Assists Halau program counselors with persistence and student success activities including helping students plan for graduation, researching and preparing university transfer pathways, and career assessment and planning information
  • Assists counselors by coordinating referrals to other campus and community support services
  • Engage in regular follow-up, contact with and tracking of students in person, by phone and electronically
  • Use of culturally relevant strategies for the above listed objectives is encouraged
  • Evening, weekend, and off-campus assignments at arise periodically
  • Possession of a baccalaureate degree in Education, Counseling & Guidance, Social Work, or related field and 0 year(s) of progressively responsible professional experience with responsibilities for N/A; or equivalent education/training or experience
  • Functional knowledge of principles, practices and techniques in student or counseling support services demonstrated by knowledge, understanding and ability to apply concepts, terminology
  • Functional knowledge and understanding of principles, theories, federal and state laws, rules, regulations and systems associated with student or counseling student support services
  • Demonstrated ability to recognize problems, identify possible causes and resolve the full range problems that may commonly occur in the support of students with diverse academic, social, and economic backgrounds
  • Knowledge of Hawaiian culture, language, history, community issues and resources
49

Instructional & Student Support Resume Examples & Samples

  • Responsible for implementing efforts designed by program counselors & coordinators directed at improving job placement, retention and graduation rates in assigned Career & Technical Education (CTE) programs (Accounting, Automotive, Business Tech, Culinary, Digital Media, Health Information Tech, Info/Computer Sci, Management, Television Production, Plant Biology & Tropical Agriculture, Substance Abuse Counseling, Integrated Industrial Tech) and Workforce Development Non-Credit programs
  • Create a graduate contact database and an online student employment survey
  • Disseminate student employment survey to recent graduates and alumni
  • Monitor the attendance and performance of students in assigned CTE programs
  • Work with assigned CTE program counselor(s) to implement career/job preparation, career/job placement, retention and completion strategies and coordinate referrals to other student and academic support services
  • Schedule and conduct group workshops on career/job preparation
  • Attend CTE advisory committee meetings and visit internship sites
  • Work with the Office of the Dean of CTE to coordinate annual CTE month activities and other related events
  • Work with the Office of the Dean of CTE and Early College Counselor on the guidance and support of the first and second year Jump Start students
  • Provide guidance and advice to CTE student clubs
  • Provide updates to CTE program coordinators and counselors
  • Assist in the development of a CTE student peer network
  • Assist in the development and implementation of a summer bridge program for CTE students
  • Promote the use of Job Prep Services Office's career assessment, goal setting and career skills/job preparation services for CTE students
  • Assist CTE program counselor in helping students clarify their educational, career and life goals with an emphasis on students transitioning to professional jobs
  • Work with CTE instructors to perform routine, planned interventions and make referrals to support services as needed
  • Collaborate with CTE counselors and program faculty to monitor student progress toward acquiring program certificates and degrees (CO, CA, AS, AAS)
  • Prepare and conduct progress report briefings regarding individual student progress
  • Assist in the recruitment, assignment and supervision of student peer mentors in CTE programs
  • Work with faculty to implement a regular CTE seminar to engage and support all CTE students regardless of program
  • Coordinate with financial aid office to assist students with financial literacy and on financial aid suspension
  • Develop and monitor a social network site for CTE students
  • Monitor statistics and submit quarterly and year end completion reports regarding student retention in CTE programs
  • Possible evening, weekend, and off-campus assignments
  • Possession of a baccalaureate degree in Business, Education, Psychology, Counseling & Guidance, Human Services or related field and 1 year(s) of progressively responsible professional experience with responsibilities for outreach recruitment and retention; or equivalent education/training or experience
  • Functional knowledge of principles, practices and techniques in student services and student support in an educational setting demonstrated by knowledge, understanding and ability to apply concepts, terminology
  • Functional knowledge and understanding of principles, theories, federal and state laws, rules, regulations and systems associated with student support services
  • Demonstrated ability to recognize problems, identify possible causes and resolve the full range problems that may commonly occur in the support of students with diverse academic, social and economical backgrounds
  • Must possess strong written and verbal communication skills and the ability to communicate concepts and ideas to individuals and groups
  • Knowledge of spreadsheet, database and presentation applications
  • Knowledge of Career and Technical Education programs, certificates and degrees
  • Demonstrated experience with career/job preparation, student retention practices and programs
  • Experience in implementing successful strategies and programs related to career/job preparation and student retention
  • Ability to work with culturally, racially, gender and economically diverse students
  • Strong organizational skills and analytic skills, including experience working with support staff, faculty and administrators
  • Ability to compile and analyze data for assessment and evaluation at a basic level
50

Dean of Student Support Resume Examples & Samples

  • Extensive knowledge of effective behavioral practices for students with severe emotional/behavioral problems
  • Proficient in designing, implementing, and monitoring complex behavior intervention plans
  • Expertise in data collection systems to develop instructional and behavioral strengths, needs, and goals for specially designed instruction as well as progress monitoring
  • Trained in de-escalation and restraint techniques as required by the district
  • Excellent organizational, communication and interpersonal skills
  • Proficient in the effective use of technology
  • Physical capacity to meet needs of students with physical disabilities
  • Ability to work effectively with both adults and children
  • Minimum of two year classroom experience required
51

Student Support Specialist Resume Examples & Samples

  • Knowledge of Positive Behavioral Intervention & Supports (PBIS) within the framework of Response to Intervention (RTI)
  • Knowledge of a variety of behavior intervention strategies and how to implement them in the classroom
  • Demonstrated success with classroom management in his or her classroom or recent experience assisting adults with positive behavior supports, Restorative Justice or Action Based Learning labs
  • Willingness to attend multiple trainings this summer and into the school year and bring content back to team for the purpose of program design
  • Minimum five (5) years teaching experience
  • At least 1 year supporting teachers as a coach, mentor, or supervisor (preferred)
52

Temporary Student Support Resume Examples & Samples

  • Coaching teams on Continuous Improvement (CI) tools
  • Coaching for teams on Kellogg Work Systems (KWS) tools
  • Organizing and analyzing equipment data
  • Assisting in analysis, discovery and execution of production line efficiency and sustainability improvements
  • Assisting with Flow diagrams
  • Assisting with Lubrication Program Development
  • Assisting in the development of Standard Operating Procedures and Skill Development Cards
  • Currently seeking an Associate’s Degree or higher
53

Temporary Student Support Resume Examples & Samples

  • Creating purchase orders, setting up new vendors and helping to facilitate payments to vendors by working with KBuy, SAP and Global Business Services
  • Gaining experience with Anaplan, a cloud-based planning and performance management platform
  • Facilitating monthly spending reviews with Shopper Marketing team and insuring accruals are accurate
  • Reading weekly reports on goods receipts, purchase order discrepancies and working with Shopper Marketing Manager and Business Unit Finance to resolve issues
  • Currently seeking a MBA at an accredited college or university
54

Walmart International Sales Student Support Resume Examples & Samples

  • Ensure WMI business processes and tools work efficiently and effectively
  • Provide automatized solutions to develop and upgrade current state
  • Provide external and fresh perspective to business assessment and analysis
  • Data management, analysis and synthesis
  • Project management and process orientation
  • Innovate and embrace new ideas and solutions
  • Think Broadly / strategically, balances short & long term view. Utilizes information, Sees patterns and connections across data and trends
  • Understands the business to Deliver Results. Remains positive & focused
  • Collaborate, builds trust and effective networks. Listens and communicates effectively
  • Create open two-way partnerships
55

Programming & Student Support Coordinator Resume Examples & Samples

  • Master’s degree in a social services area, or a related field (e.g., public health, social work, counseling, college student personnel administration or others as appropriate); or an equivalent combination of education and experience
  • Demonstrated ability/experience working with persons of diverse ethnic, economic and social backgrounds
  • Demonstrated skills in event planning and facilitation
  • Effective interpersonal and oral/written communication skills, and experience with public speaking and group facilitation
  • Knowledge of creating marketing materials in various platforms and management of successful awareness campaigns
  • Ability and flexibility to work evenings and weekends; and
  • Qualified candidates will be knowledgeable about a broad range of subjects related to AIDS awareness, smoking cessation, eating disorders, body image, sexual health, breast cancer, nutrition, sexually transmitted infections, healthy relationships, alcohol and other drugs, and stress management
  • Experience with a college student population is strongly preferred; and
  • Commitment to a collaborative approach to student wellness including working with committees, coalitions, and community agencies is strongly preferred
56

Instructional & Student Support Resume Examples & Samples

  • Serves as the chief residential life staff on the University Housing Management Team with primary responsibilities for residential life
  • Demonstrates knowledge, innovation, enthusiasm, positive attitude, optimism and works effectively as a member of the Housing team
  • Directs the implementation and assessment of the residential life portion of the Council for the Advancement of Standards in Higher Education (CAS) Housing and Residential Life Programs CAS Standards and guidelines
  • Directly responsible for recruiting, hiring, training, supervising, training and evaluating all professional residence life staff
  • Directs the recruitment, selection, training and evaluation of all student residence life staff. Indirectly oversees the supervision of student workers in residence life
  • Directs the implementation of community development activities defined by mission and institutional/program needs
  • Assist with providing direction and support for Living Learning Communities
  • Directs the assessment of resident student needs, researches and presents developmental workshops. Oversees the programming efforts of staff
  • Provides overall direction for the effective and efficient operation of residence hall front desks
  • Develops and directs the planning that supports an environment that is conducive to academic and personal growth. Establishes and communicates behavioral expectations to staff and resident students that influence the development of responsible behavior
  • Directs the development, implementation and review of residential life policies and procedures. Informs and explains University and Housing policies to staff and residents
  • Directs and coordinates the residence judicial process. Trains staff in adjudication, discipline and referral techniques. Reviews and takes action on all disciplinary cases involving appeals, final probation and evictions of resident as assigned
  • Directs, develops, implements and participate in residence hall orientation program(s) for potential and new residents
  • Responsible to provide support and guidance for Residence Hall Association (RHA). Encourages programming and resident involvement
  • Assists in development, implementation and monitoring the residential hall budget. Initiates and approves expenditure of funds for residence life staff and activities
  • Directs the residence life staff in the opening, closing and operations of the residence halls
  • Works with the Administrative Officer in relation to facilities maintenance, safety, work orders, assignments, networking and other Housing support activities. Assist in the verifying the annual equipment and furnishing inventory
  • Oversees required fire drills
  • Provides leadership during emergencies such as hurricanes, power outages, earthquakes, tsunami, suicides, fire, and violent behavioral incidents, etc. Carries a cellular phone and or walkie-talkie during regular work hours and while on-call
  • Completes management and operating reports as required
  • Assists in the coordination and participates in the planning of major departmental (or complex) projects and committees and prepares appropriate summary recommendations to the Director
  • Actively participates in professional staff training and development
  • Service on assigned University committees
  • Acts as a resource and referral agent to campus and community agencies
  • This is a live-in position and will require on-call responsibilities and night and weekend work
  • Participates in Housing sponsored events and activities
  • Position reports to the Director of Housing
  • Possession of a baccalaureate degree in In any field and 3 year(s) of progressively responsible professional experience with responsibilities for for student housing residence life/residence hall; or equivalent education/training or experience
  • Considerable working knowledge of principles, practices and techniques in the educational and student development objectives of student housing as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies
  • Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with post-secondary educational institutions and student housing/residential life policies and procedures
  • Success in and demonstrated ability to understand the commitment to the educational and student development objectives of Student Housing Operations
  • Success in and demonstrated ability in the planning, directing and supervising the activities of a variety of full-time and part-time employees. Able to work independently, organize, set priorities and make decisions under pressure
  • Considerable knowledge and understanding of a variety of general housekeeping and maintenance practices
  • Demonstrated knowledge of group living needs, current student values, and student personnel practices
  • Master’s Degree from an accredited college or university in student personnel, Higher Ed Educational Administration, Business Administration, Communications or related field
  • At least five years full time professional experience in supervisory capacity in residence halls administration
  • Thorough knowledge of student development theory including its application to the residential environment in colleges and universities
  • Ability to use personal computers, word processing software and spreadsheet applications including experience in Microsoft Windows applications
  • Demonstrated success in working cooperatively with others of diverse cultures, backgrounds and ideology including various different segments of the university, community organizations and residents
  • General knowledge of budgeting and fiscal policies and procedures including procurement and personnel
  • Successful experience in presenting programs and/or workshops to small and large group audiences
  • Knowledge of Federal, State and City regulations including, but not limited to, Americans with Disabilities Act, FERPA, Fair Housing Act, Civil Rights, etc
  • Considerable successful experience in planning and implementing student activities programs in higher education and residence halls
  • Demonstrated ability to recognize problems, identify possible causes and resolve a full range of problems that may occur in residence halls
  • Demonstrated ability to establish and maintain effective relationships with internal and external organizations, groups, team members and individuals
57

Instructional & Student Support Resume Examples & Samples

  • Develop methods for monitoring & controlling the commitment of funds for programs assigned to officer
  • Conducts periodic outreach services to high schools, college explorations/orientations, community and civic groups, and affiliated learning institutions (e.g., libraries) to promote financial aid and higher education
  • Determine student’s eligibility for financial aid based on Department of Education’s need analysis system & procedures & award accordingly
  • Serves as primary resource person responsible for the management of assigned financial aid programs
  • Provide student financial counseling services including loan counseling and financial/debt management
  • Assist with establishing procedures for evaluating complex application information for the determination of need & aid eligibility pursuant to federal & state regulations
  • Evaluate application to analyze data, individual circumstances, past history of aid, satisfactory academic progress, completeness of information for accuracy, verify admission, ability to benefit criteria, and program eligibility as appropriate
  • Award applicants any appropriate combination of the available program fund sources to meet the difference between the student’s family & other resources & Honolulu CC’s Cost of Education according to the college’s policy
  • Assist with development of policies & procedures in compliance with federal guidelines to monitor students’ eligibility for aid for evaluating complex application information to determine need & aid eligibility
  • Develops, improves, and maintains an on-line computerized financial aid database management and informational retrieval software system
  • Assists with research, preparation & submission for the annual funding request for federal & state financial aid funds and other special reports required by funding agencies
  • Assist the FA Manager in reviewing and evaluating the total operations of the office for planning purposes, to implement activities to improve services to students, & to keep in compliance with federal & state regulations
  • Prepare information & data for the program review process/program health indicators designated for this operation on an annual basis, identify areas for continuous improvement as noted by the program review
  • Directs the management of funds in assigned financial aid programs & develops policies & procedures for monitoring of expenditures for the full utilization of funds
  • Share responsibility as defined for the entire financial aid programs for the college; provide peer review for those programs not designated to individuals’ program responsibility in order to implement this check & balance process
  • Review student’s letter of acceptance and adjust accordingly to new information if provided by student to meet current conditions for the awards; document all action & process on a timely basis
  • Provides general information regarding college student financial aid to students, public, agencies, University of Hawaii offices and campuses. Provides informational support and resources to high school and college counselors and admission officials
  • Provide accurate & thorough information to students about financial aid programs, procedures & forms required, eligibility requirements, dollar limits, etc, so students have a sound base on which to make decisions for following through
  • Clarify alternatives for students based on available resources & eligibility; explain the differences between aid programs; & contingencies that may affect awards
  • Provide assistance/information to students to resolve financial problems that stem from educational or personal needs
  • Assist students with clarification on federal application forms & problems with the Student Aid Report
  • Revise awards of aid based on a re-evaluation of circumstances
  • Arrange for aid from other sources in addition to Honolulu CC’s awards as legally permissible
  • Refer student to other specialized services of the College or community as deemed appropriate
  • Assist transfering students to other institutions with information of comparable programs in other institutions; explain how Honolulu CC aid affects future awards. Provide correct referral to financial aid operations in Hawaii education institutions
  • Assist students who do not meet satisfactory academic progress in understanding how they can qualify to reapply for aid when in good standing with other offices in the college
  • Serves as a resource & makes recommendations to other areas of the college regarding institutional eligibility & compliance
  • Participate in a variety of student service support program activities, e.g., recruitment, orientation, registrar support services including interviewing students, intramural programs, evaluating student records and advising
  • Work with Admissions Counselor & Counselors assigned to special projects on the financial aid application process so they can appropriately refer and/or assist students and parents
  • Serves on College committees, and attends statewide financial aid meetings representing the College
  • Chairs, as appropriate, or convenes faculty/staff committees to review applicants for scholarships or specific financial aid awards to target population
  • Participates in Student Services’ development activities designated annually for the overall operations
  • Attends workshops to stay current on financial aid regulations
  • Possession of a baccalaureate degree in Education, Communications, Public Administration, Business, or Social Science field and 3 year(s) of progressively responsible professional experience with responsibilities for providing financial aid services in a collegiate setting; or equivalent education/training or experience
  • Considerable working knowledge of principles, practices and techniques in the area of financial aid as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies
  • Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with financial aid regulations to develop policies and procedures pertaining to the awarding of financial aid, monitoring of services, and auditing compliance of programs
  • Knowledge of the special needs and unique challenges of students groups to include those that are minorities, socio-economically disadvantaged, disabled, or adult learners
  • Must be able to work evenings and weekends, on- and off-campus settings, and with a variety of traditional and non-traditional students and applicants for admission
  • Experience in financial aid counseling and program responsibility and/or possession of relevant professional experience in higher education student services, counseling, or admissions
  • Experience in work requiring attention to detail and interpreting regulations
  • Experience working with community college students
  • Knowledge of non-institutional resources for postsecondary education
  • Experience using a computerized financial aid information system or on-line student information systems
  • Some knowledge of the principles and practices of modern office management
58

KPE Senior Student Support Representative Resume Examples & Samples

  • Become well versed in several products lines and systems with flexibility to adapt to changes with ease and optimism
  • Demonstrate skill with core product customer information systems, and websites, and accurately enter and edit customer information and product orders in applicable order entry system
  • Understand product attributes and how they support student learning
  • Train new hires and conduct monthly refresher training sessions
  • Assist with departmental projects and initiatives
  • Accurately enter and edit customer information and product orders in database
  • Investigate and resolve customer/student complaints promptly to ensure satisfaction. Document and escalate issues and complaints as outlined in escalation policy
  • Run reports and update order information based on findings
  • Monitor general student email boxes and ensure timely response of all inquiries
  • Ability to make supervisory decisions
  • Comprehensive knowledge of the products and services offered
  • MS Office knowledge