Student Support Job Description

Student Support Job Description

158 votes for Student Support
Student support provides experience in enterprise IT systems; SCCM, JAMF, Windows 7 and Windows 10, and Microsoft Windows Server 2012, 2016, 2019.

Student Support Duties & Responsibilities

To write an effective student support job description, begin by listing detailed duties, responsibilities and expectations. We have included student support job description templates that you can modify and use.

Sample responsibilities for this position include:

Tracks student participation in events using event tracker, excel, and other software
Works with student support team to implement procedures for referral that are sustainable for the school and best practice for students
Demonstrates and communicates current, detailed and accurate knowledge of University policies, Title IV and state regulations to prospective and current students
Take part in brainstorms for creative ideas
Collect information through a customer conversation and/ or ticketing system, accessing support tools, and additional support staff (service resources) if needed to address the user's question or need
Ensure - a professional and courteous customer experience and provide a single point-of-contact for the user
Gather requirements, deliver and set up computers and/or printers ensuring continuity for the end-user, and provide other services as directed
Provide training on various systems within our technology ecosystem, including mail configuration and network access
Handling and maintaining disciplinary records with appropriate attention to security, confidentiality, and reporting requirements (e.g., Clery Act)
Conducting disciplinary records investigations for United States Office of Personnel Management

Student Support Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Student Support

List any licenses or certifications required by the position: CPR, NC, IP, MHE, TIER, NCAA, ITIL, ISTQB, SEP, CAVE

Education for Student Support

Typically a job would require a certain level of education.

Employers hiring for the student support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Counseling, Graduate, Social Work, The College, Faculty, Technical, Business, Technology, Science

Skills for Student Support

Desired skills for student support include:

Windows 7/10 Enterprise
Microsoft applications
Effective behavioral practices for students with severe emotional/behavioral problems
Organizational practices
Microsoft Office

Desired experience for student support includes:

Ideal candidate has a passion for building and maintaining relationships with their team and the students
Flexibility to work hours outside of schedule when necessary
Be Stevens Undergraduate Student
Manage day to day budgetary and financial activities of the DOS Office, and work with DOS and Student Success finance personnel
Administrative support tasks for the Office of the Dean of Students and other duties as assigned
Proficiency is Spanish is preferred, but not required

Student Support Examples


Student Support Job Description

Job Description Example
Our company is looking for a student support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for student support
  • Collaborates with students, clubs and organizations, paraprofessionals, staff, and other campus partners to create and launch involvement initiatives
  • Works with university partners including career services, student life, university police, disability resources, counseling and consultation, student health, and more
  • Assists with recruitment, selection, and supervision of student volunteers and employees
  • Actively engages in service to the university community through participation on various committees, through developing and maintaining collaborative working relationships with colleagues
  • Initiates, develops and sustains strong positive relations with program coordinators and department chairs to ensure achievement of the mission and goals of the department and college
  • Assists with development of the college strategic plan for student engagement
  • Give presentations at local high schools
  • Responsible for First-Time Freshmen (FTF) recruitment in assigned districts
  • Builds relationships with high school partners, specifically high school counselors, National Honor Society advisors, and IB/AP program coordinators
  • Will assist in FTF specific communications
Qualifications for student support
  • 8 to 10 years in customer service and 5 years in team supervision
  • Previous experience and/or background in Linux- a Must
  • Strong commitment to closing the educational achievement gap
  • Must be an active student pursuing a degree in Business Administration, Human Resources or related field
  • Physically able to perform duties as assigned
  • Responsible and flexible person

Student Support Job Description

Job Description Example
Our company is hiring for a student support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for student support
  • Demonstrate technical proficiency in utilizing Microsoft Office products
  • Collaborates with student support teams to ensure compliant, appropriate and timely implementation of intervention process
  • Supports Director in providing ongoing support to new and/or struggling staff on intervention process
  • Provides strategic support to year one and year two schools with each step of the intervention process
  • Provides ongoing support and coaching to new and/or struggling staff on matters identified by School Leaders, CAOs and Director of PD and intervention
  • Develops strategies to enhance special education performance on standardized tests
  • Stays abreast of best practices
  • Using a high level of discretion and independent judgment, analyzes each student’s situation in order to develop and implement an individualized financial and academic plan that promotes student success
  • Maintains accurate enrollment, persistence and graduation information for assigned students
  • Helps students explore alternatives to overcome issues or problems that may be barriers to persistence or graduation
Qualifications for student support
  • Fluent in English - a must.• Experience in system/IT/any technical unit
  • Basic knowledge of double booking
  • Understanding of different ethnic and socio­economic audiences, and knowledge of barriers related to individuals of varying disabilities commitment to include diverse voices in program prioritization and planning, and a commitment to deliver inclusive and targeted programming
  • Currently enrolled in a minimum of six credit hours at an accredited college or university
  • Commit to position for a minimum of six months while still fulfilling the minimum of six credit hours
  • An ability to manage your time when presented with multiple projects and varied deadlines

Student Support Job Description

Job Description Example
Our company is searching for experienced candidates for the position of student support. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for student support
  • Works with faculty and staff to identify students having academic problems, including attendance issues, and strives to overcome these issues to promote student success and retention
  • Attends meetings and contributes to college committees
  • Visit the homes of students to meet students and their families in their home environment
  • Participate on the Administrative Team, led by the school’s CEO
  • Work in a partnership with the Director of Teaching and Learning to support teachers, staff, and students, collect data to set school goals
  • Lead school faculty and staff in Professional Development related to Special Education and English language learning
  • Consult and plan with the EL school designer
  • Attend TAT, RTI, and Team meetings as needed
  • Collaborate with the Admissions Team to educate prospective families on Special Education and ELL programs at OSACPS
  • Attend evening events including Admissions Events, Celebrations of Learning, Student-Led Conferences, Exhibition Nights, Passage Portfolio Presentations, Board of Trustee meetings, Graduation
Qualifications for student support
  • Demonstrated knowledge of retention practices and techniques
  • Demonstrated knowledge of advising services
  • Demonstrated knowledge of the principles of exemplary customer service demonstrated through actively listening, acknowledging, and responding to every inquiry
  • Experience in collaborating with other student retention services
  • Certified in Special Education (Required)
  • Experience teaching in a public middle school and high school (Preferred)

Student Support Job Description

Job Description Example
Our growing company is looking to fill the role of student support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for student support
  • Work with the Program Managers to understand course sequences in order to guide Field Engineer training needs
  • Utilize HR3/WEBI database to create reports for Field Engineer training records
  • Review class enrollments and manage Field Engineer backlog
  • Interface with other parts of the Healthcare Institute training team to understand changes to class schedule and Field Engineer impact
  • Partner with the Curricula team to understand requirements for new course builds and Field Engineer audience
  • Ability to communicate how the LMS and reporting works
  • Stay abreast of LMS changes and proactively address impact on processes/communications
  • Administer student support services programs
  • Responds to general questions regarding Education, Alumni Association, Gems & Gemology, and workroom schedules, by telephone, mail, email or facsimile
  • Serves as back-up to fellow Student Support Representatives (SSR)
Qualifications for student support
  • Experience working with at-risk youth strongly preferred
  • Must possess knowledge of therapeutic relationships, limit -setting and behavior management, crisis management of aggressive behaviors, and life skills
  • Student with more than a year before graduation
  • Part time position (at least 4 shifts a week 24/7)
  • Candidate would be whiling to work 24/7 shifts
  • Good English verbal and written in abilities

Student Support Job Description

Job Description Example
Our company is hiring for a student support. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for student support
  • Inventory of merchandise (quarterly)
  • Telephone/E-Mail correspondence
  • Open and process all mail
  • Provide direct management and ongoing support to the Managers including training and professional development
  • Develops a set of goals and objectives for the student services unit in conjunction with the college strategic planning
  • Provides administration of and coordination of program activities and services for the students in a degree program
  • Develops internal manual and computer systems and materials for delivery of student services, including implementation and instruction for use
  • Coordinates and administers student support to enrolled and prospective students, such as course registration, graduation processing, petitioning, withdrawals, program documentation, computer accounts, information sessions, receptions, and student orientation
  • Collaborates with other colleges and central university offices to ensure a coordinated approach to student recruitment and retention activities
  • Supervises student support staff
Qualifications for student support
  • Minimum of a cumulative GPA of 2.5
  • Minimum of 1year of experience in Higher Education
  • Must be a self-starter with the ability to multi-task effectively and efficiently
  • Experience with Student Financial Aid software application a plus
  • Must not have any student loans currently in default
  • Laureando in architettura o ingegneria civile interessato a sviluppare il progetto di tesi in azienda

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