Student Support Services Cover Letter

I would like to submit my application for the student support services opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for support and resources to Chicago residents making inquiries to the homeless services general email account and voicemails on the general phone line.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Experience in work that requires attention to detail in a multi-project environment
• Experience in maintaining confidential records
• Experience in sharing information and responsibilities in a team environment
• Experience in using Microsoft Office applications (Word, Excel, Access, data query, PowerPoint)
• Knowledge of academic advising, career exploration, financial aid, and economic literacy
• Experience working in Federal TRIO Programs
• Selects, supervises, and evaluates two professional staff and paraprofessional tutors
• Maintains strict adherence to Federal Regulations governing TRIO programs

Please consider me for the student support services opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for expertise in using the features of the course management system including ability to troubleshoot and document issues related to its use.

Please consider my experience and qualifications for this position:

• Aptitude for tutoring in specific content area or mentoring
• Practices focused commitment to tutees & mentees during tutoring * mentoring sessions
• Current full-time SSS participant with at least 30 completed hours and 3.0 GPA
• Receptive to supervision
• Demonstrated experience successfully participating in, building and leading effective work teams that includes providing direct leadership and supervision
• Demonstrated professional competence in effective oral and written communication, and interpersonal communications
• A demonstrable commitment to promoting and enhancing a climate that is supportive of diversity, equity and inclusion
• Experience in serving online/distance students, and associated support programs at the post-secondary level

I submit this application to express my sincere interest in the student support services position.

In my previous role, I was responsible for technical support in a fast paced environment to customers via telephone and email ability to troubleshoot track, and resolve technical problems in Internet environment.

Please consider my experience and qualifications for this position:

• Experience in selecting, training, and supervising staff
• Experience in retention and intrusive advising to facilitate student success
• Experience in implementing financial literacy programs
• Excellent technology skills, with experience with BLUMEN preferred
• Experience in collaborating with offices on campus and in the community
• Knowledge of modern grant administration practices, the methods, resources, and standards thereof
• Coordinates, implements, and evaluates transfer assistance—visits, tours, admissions, and financial aid—for participants
• Other duties as assigned or deemed part of Student Services programming

In response to your job posting for student support services, I am including this letter and my resume for your review.

In the previous role, I was responsible for quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced inquiries in both B2B and B2C scenarios.

My experience is an excellent fit for the list of requirements in this job:

• Texas mid-management certificate preferred
• Professional experience in field or related area
• Knowledge of federal and state laws regarding areas of responsibility
• Skill in computer applications (Word, Excel, and Outlook)
• Knowledge of computers, student information system (Banner), Microsoft Office, scheduling in Outlook, copier, printer, multi-line phone, and email
• Prior experience as a tutor, mentor or academic coach at the college level
• Customer service, problem solving and critical thinking skills
• Experience in overcoming barriers similar to those encountered by students served by the project

Please consider me for the student support services opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for support to the Chair and Director of Graduate Studies position in both Departments regarding policy and procedures for administration of Graduate programs & scheduling.

My experience is an excellent fit for the list of requirements in this job:

• Experience with innovative, research-based, approaches that support student success and persistence
• Strong background with data-informed decision-making
• Experience in managing program budgets
• Experience in grant writing, or successful participation in grant supported program development
• Commitment to professionalism in a university setting
• Successful completion of series of interest with A-range grade or higher for each course
• Demonstrated experience in proposal writing for government funded programs
• Demonstrated experience planning, preparing, and monitoring a business area’s budget