Specialist Product Manager Resume Samples

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JK
J Kuhlman
Jessyca
Kuhlman
84552 Felton Viaduct
Boston
MA
+1 (555) 286 5088
84552 Felton Viaduct
Boston
MA
Phone
p +1 (555) 286 5088
Experience Experience
01/2014 present
Dallas, TX
Area Account Manager Molecular Spectroscopy & Nir Product Specialist
Dallas, TX
Area Account Manager Molecular Spectroscopy & Nir Product Specialist
01/2014 present
Dallas, TX
Area Account Manager Molecular Spectroscopy & Nir Product Specialist
01/2014 present
  • Provide accurate and timely monthly sales forecasts to sales management
  • Execute professional sales calls to increase sales growth and territory penetration
  • Organizing Seminar and Workshop
  • Utilise divisional resources in the performance of all responsibilities
  • Plan and provide to customers order wining demonstration of our instrumentation
  • Serves as a product specialist in the sales process and provide effective on-customer-site product presentations of all assigned products
  • Seeking out for new accounts within the defined territory as well as servicing of existing accounts
09/2009 12/2013
Dallas, TX
Product Specialist / Client Portfolio Manager
Dallas, TX
Product Specialist / Client Portfolio Manager
09/2009 12/2013
Dallas, TX
Product Specialist / Client Portfolio Manager
09/2009 12/2013
  • Serve as liaison between Portfolio Management Team, AM Distribution Team, and internal Credit Suisse channels to identify client opportunities, pre-qualify prospects, conduct initial meetings, coordinate follow-ups, and organize conferences and roadshows
  • Understand regional competitor offerings and provide proactive feedback to senior team to provide competitive analysis
  • Identify trends in marketplace and work with senior CIG management and product development to develop new strategies, structures and products
  • Collect, organize, tabulate marketing/meeting data to present to senior CIG management, distribution team, and CS management team to ensure they have up to date feedback regarding product line-up
  • Coordinate proactive investor communications on behalf of CIG
  • Respond to on-going client inquiries and requests
  • Knowledge of mutual funds and other investment products
04/2003 07/2009
New York, NY
Product Specialist Manager
New York, NY
Product Specialist Manager
04/2003 07/2009
New York, NY
Product Specialist Manager
04/2003 07/2009
  • Actively network in the industry to establish relationships and to identify potential opportunities
  • Develops sales tools for advanced services/ etch upgrade products, including: customer case studies and data sheets
  • Continually develops new business by identifying and creating product penetration plans and supporting regional sales throughout the selling cycle
  • Manage, coach, and mentor an analytical, insights-focused team of 3-4 product specialists
  • Provides technical product support to sales and customers
  • You and your team get this done by being embedded within a specific product vertical, working in the following areas
  • Cultivate and expand existing customer relationships through frequent communication and customer visits
Education Education
Bachelor’s Degree in Business Management
Bachelor’s Degree in Business Management
Southern Illinois University Carbondale
Bachelor’s Degree in Business Management
Skills Skills
  • Should have strong project management, organizational and communication skills
  • Strong computer skills (Excel, Word, PowerPoint, Access, Outlook, and Salesforce CRM)
  • Understanding of business and Industry Trends and ability to interpret the trends relevant to the business
  • Excellent communication skills (written and verbal)
  • Ability to create and give technical oral presentations to large groups of scientists
  • Exceptional attention to detail
  • Ability to maintain demanding timelines
  • Ability to work independently and manage time efficiently
  • Ability to establish and maintain effective working relationships with coworkers, managers and clients
Create a Resume
1

Product Specialist / Client Portfolio Manager Resume Examples & Samples

  • Serve as liaison between Portfolio Management Team, AM Distribution Team, and internal Credit Suisse channels to identify client opportunities, pre-qualify prospects, conduct initial meetings, coordinate follow-ups, and organize conferences and roadshows
  • Collect, organize, tabulate marketing/meeting data to present to senior CIG management, distribution team, and CS management team to ensure they have up to date feedback regarding product line-up
  • Respond to on-going client inquiries and requests
2

Area Account Manager Molecular Spectroscopy & Nir Product Specialist Resume Examples & Samples

  • Responsible for identifying prospective buyers of the company’s products and services within a defined geographical region in overlap with our agent network. This activity will require a high level of business development
  • Seeking out for new accounts within the defined territory as well as servicing of existing accounts
  • Execute professional sales calls to increase sales growth and territory penetration
  • To negotiate contracts and close orders with end users and purchasing departments and support all procurement processes
  • Maintain and regularly enter accurate and complete customer data and sales project information into the company sales database Sales Force.com
  • Provide accurate and timely monthly sales forecasts to sales management
  • Ability to clearly identify and interpret customer’s requirements, shape and align those requirements to Thermo Fisher Scientific capabilities and apply Thermo Fisher Scientific solutions to the customer’s needs and effectively communicate these to customers
  • Coordinate activities with other Thermo Fisher Divisions to maximize exposure at accounts, for example
  • Organizing Seminar and Workshop
  • Sponsoring Account Technology Events
  • Exchanging account Information and Sales Leads with other Thermo Fisher Scientific sales colleagues
  • Be responsive to customers’ needs, as well as to conditions and trends that affect them and work independently to manage customer relationships
  • Attend and support through technical and business presentations, when required, tradeshows, user meetings, customer seminars and other customer events
  • Serves as a product specialist in the sales process and provide effective on-customer-site product presentations of all assigned products
  • Plan and provide to customers order wining demonstration of our instrumentation
  • Commercially aware and responsive to the conditions that affect the business. These conditions include knowledge of competition – their products, pricing, procedures and personnel; of customers – their organizations and procedures; of the industries represented by customers
  • When required, assist in the yearly planning of the future financial performance of the Company by providing insight into the prospects for growth in the defined territory
  • Work cooperatively and effectively with your immediate colleagues in the Thermo Fisher Scientific Sales and Service groups as well as with other Thermo Fisher Scientific colleagues to ensure at all times a high level of customer satisfaction with our products and services
  • Utilise divisional resources in the performance of all responsibilities
  • Consistently achieve/ exceed order bookings objectives on a monthly, quarterly and yearly basis
  • Degree level qualification in a scientific discipline preferably Chemistry
  • High knowledge of Material Sciences
  • Relevant experience in a commercial environment, preferably capital analytical equipment sales (Capital Equipment in the field of Material Science would be a plus)
  • A proven track record in achieving sales quotas and experience in Territory Management
  • A working knowledge of FT-IR, NIR, Raman, UV Vis is highly desirable
  • Must also have a broad familiarity with the following industries: Academia, Pharmaceutical, Chemical, Polymers, Food, Material Sciences and Petrochemical/Petroleum industry
  • Ability to grow the business by identifying new target accounts each year and be able to develop and execute territory plans
  • Degree level or high qualification in a scientific discipline preferably Chemistry or Physical sciences
  • Experienced Sales Professional with a proven track record in achieving sales quotas and managing sales territory and product knowledge of molecular and or Material Sciences
  • The ability to work on own initiative and to meet deadlines and targets
  • Must be highly sales driven and have the ability to work on their own and be creative in developing tactical sales plans and executing these in a timely fashion to deliver results
  • Excellent communication skills, both written and oral
  • A good level of interpersonal, motivational and organisational skills
  • Must live on territory or be able to relocate
  • Approximately 80% of time will be spent travelling through the territory
  • Valid Driving license
  • Experience of using sales database, outlook and MS office suite
3

Manager, Makoplasty Product Specialist Resume Examples & Samples

  • In conjunction with other teams, trains physicians and hospital personnel, including Operating Room staff, radiology and central sterile processing on the use of the Mako System, accessories, disposables and implants
  • Work with senior hospital staff, customer marketing and key surgeons in the development and execution of a plan to effectively increase implant/procedural volume at customer sites
  • Signs off on new MPS solo cases
  • Prefer 7+ years’ experience in a sales and/or technical environment (medical, pharmaceutical or healthcare industry); with minimum 2 years in a management or equivalent role
  • Minimum of 2 year as a successful Makoplasty Product Specialist (MPS) or Senior Makoplasty Product Specialist or equivalent experience
  • Demonstrated knowledge of customer service principles and processes
  • Demonstrated knowledge of business administrative and clerical procedures and systems (e.g., word processing, file management and record maintenance)
4

Product Manager Specialist Resume Examples & Samples

  • Driving & developing new product programs with Product Managers
  • Assisting in the development of promotional programs including the development of collateral materials to promote such promotions
  • Maintaining competitive cross references, pricing analyses, etc
  • Assisting in current and new product forecasting
  • Generating data queries and reports for Product Managers
  • Assist in leading cross-functional teams to achieve company objectives
  • Creative thinking/problem solving skills
  • Self-motivated with a strong work ethic
  • Initiative and follow-through
  • Solid analytical skills
  • Ability to hand multiple task simultaneously
  • Travel
  • Trade show setup
  • Repetitive typing
  • Customer display resets
  • Conference calls
  • Customer presentations
  • Sales force product training
5

Client Product Specialist Manager Resume Examples & Samples

  • Knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment; ability to adapt as needed
  • Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines
  • Ability to apply organization's performance management system, practices, and tools to developing and improving individual, team, and organizational performance
  • Knowledge of and the ability to conduct daily and strategic activities in an organization's sales function
6

Product Specialist Manager Resume Examples & Samples

  • Continually develops new business by identifying and creating product penetration plans and supporting regional sales throughout the selling cycle
  • Coordinates sales quotations and customer product evaluation strategies
  • Provides technical product support to sales and customers
  • Cultivate and expand existing customer relationships through frequent communication and customer visits
  • Develops sales tools for advanced services/ etch upgrade products, including: customer case studies and data sheets
  • Participates in sales training
  • 10+ years applicable experience required in product marketing of semiconductor equipment products
  • Should have strong project management, organizational and communication skills
7

Product Specialist Manager Resume Examples & Samples

  • Provide scientific support and guidance to clients and BD Managers during all stages of the sales process, with specific focus on the technical aspects of next generation sequencing project planning
  • Ensure appropriate technical strategy/solution is proposed to customer. Monitor actions and results against client expectations
  • Work directly with sales to help customers understand the scientific aspect of EA genomic capabilities and assists in closing business. Provide "best practice" technical advice and solutions throughout sales cycle
  • Work directly with Operations, R&D, and Bioinformatics to maintain an advanced technical and operational understanding of EA service offerings
  • Actively prospect and leverage potential new business opportunities within specified potential new and/or existing Customers/Accounts
  • Actively network in the industry to establish relationships and to identify potential opportunities
  • Under the leadership of Sales Management, and with the support of BD Managers, continuously monitor status of leads and opportunities to ensure a pipeline of opportunities is maintained
  • Report all sales related activities in CRM system
  • Work with management to identify target customers, markets and services that matches the company's capabilities. Participate in the analysis and definition of efficient, cost effective and creative solutions which help the customer address their scientific experimental goals
  • Prioritize current opportunities to align with organization's stated goals and objectives
  • Work across company's service lines and with sales teams to cross-promote and respond to RFPs as well as develop internal relationships needed to create solutions designed using multiple services
  • Handle customer inquiries and requests for information from both internal and external customers in a timely manner
  • Support sales and marketing services by attending, participating and speaking at trade shows and industry conferences
  • Identify and provide strategic information to support Business Development's annual plans as required
  • Solid understanding of the principles of genomics with focus on Next Generation Sequencing (RNASeq, ExomeSeq, Targeted Resequencing, Bioinformatics), Microarray technology, and Genomic Biomarker Strategies. Experience in clinical applications of genomics and companion diagnostics is preferred
  • Strong computer skills (Excel, Word, PowerPoint, Access, Outlook, and Salesforce CRM)
  • Understanding of business and Industry Trends and ability to interpret the trends relevant to the business
  • Excellent analytical skills in assessing and interpreting customer technical requirements
  • Ability to create and give technical oral presentations to large groups of scientists
  • Must be self-directed and capable of prioritizing opportunities and performing multiple tasks
  • Ability to establish and maintain effective working relationships with coworkers, managers and clients
  • Ph.D. or Master's degree in a scientific discipline (genomics or bioinformatics focus preferred) Bachelor’s candidates with 7 years related experience; or equivalent combination of education, training, and experience will be considered
  • Minimum 3 years’ experience in one or more of the following areas
8

Specialist, Product Manager Resume Examples & Samples

  • Coordinates the management, development, and enhancement of products in order to meet operating plan financials assigned to product's profitability goals by pricing, developing, selling, and analyzing customer sales trends. Includes collaboration with Operations, Technology, Risk, Compliance, Legal, etc. as part of new product development, enhancement, delivery, strategy, and planning
  • Responsible for managing, maintaining and updating BNYM’s client instruction deadlines. Develop and manage all product material including internal and external client communication. Collaborate with internal stakeholders to address any gaps, changes to deadlines or sub-custodian deadlines
  • Employs a client-focused, strategic approach to develop the business case for firm offerings in the marketplace through in-depth analyses on client segments, competitive landscape and industry environment. Demonstrates comprehensive knowledge of assigned products, the marketplace and client need to drive product growth/development and maximize profitability across varying stages of their life cycle
  • Researches and supports product profitability by pricing for the assigned product or product line in order to achieve operating plan revenue goals. Performs ad-hoc competitive analyses, market research, and regulatory research. Performs technical training, demonstration and develops user guides for clients while also preparing sales materials and training BNY Mellon professionals
  • Provide Product Management support to client facing professionals for any client inquires or client specific requests. Provide support to Senior Product Managers within the team on strategic initiatives, regulatory and markets changes
  • Work experience required, 6-8 years of related experience required, experience in the securities or financial services industry is a plus
9

Business Critical Services Manager Remote Product Specialist Team Resume Examples & Samples

  • Demonstrate appropriate business acumen
  • Understand the impacts of decisions made within a P&L environment
  • Utilize effective problem solving techniques during stressful situations
  • Establish and leverage trusting relationships with others
  • Build and sustain a results-oriented, high-performing team
  • Lead confidently through periods of change or ambiguity
  • Qualifications
  • BS/BA degree or equivalent work experience
  • 3+ years experience managing people
  • 2+ years experience in account management role
  • 7+ years experience within in the high-tech or enterprise software industry
  • Strong written/oral communications and presentation skills
  • Experience working effectively with a geographically-dispersed team
  • Ability to lead extended team projects or business initiatives
  • Sound negotiation skills that persuade/motivate via leadership style, rather than control
  • Aptitude to optimize limited resources to maximize team performance
  • Understanding of varying regional cultures and business norms
  • Capability to plan, track/analyze and manage budgetary resources
  • Skills to perform critical analysis of business challenges and develop/implement solutions
10

Rockwell Product Manager / Specialist Resume Examples & Samples

  • Business Development- Identify new customers and penetrate existing customers for growth in the above listed products
  • Sales calls on end customers, OEM’s, and System Integrators to identify and close opportunities; both joint (with our outside team) and solo. Calls with Rockwell Automation are required on target accounts which we have identified
  • Opportunity “funnel” management using the OneSource Dashboard
11

Manager, Product Specialist Resume Examples & Samples

  • The position will be part of the ESS Product Sales team, which is focused on leading the sales of the Mastercard Enterprise Security Solutions products within the North American Region to customers and prospects while working closely with internal business partners to develop opportunities to increase Mastercard share of business
  • This role will focus on the identifying new sales opportunities and optimization process (compile, analyze, monitor and report on business metrics) of transaction authorizations and declines in order to recommend solutions such as Account Level Management, Automatic Billing Updater and Decision Intelligence or ways to optimize existing solutions through consultative engagements (Mastercard Advisors or Professional Services)
  • This is a customer-facing role which requires exceptional business development and strategic selling skills
  • Accountabilities are to grow Mastercard and customer revenues through optimization and sales efforts while acting as a key conduit for information sharing between customers and Global Product and Solutions (GP&S) and Mastercard Advisors
  • The individual chosen will also be responsible for providing ESS strategy and sales support for a specific set of products to Client Relationship Managers (CRM) and Mastercard US Market Development (USMD) and their existing customers and identified prospects
  • Coordinate with CRMs and Global Product and Solutions (GP&S) to develop compelling business cases and deliver quantifiable solutions for customers and prospects based on customer needs and requirements
  • Represent voice of customer by communicating market feedback and opportunities to GP&S with the goal of refining existing solutions and developing new solutions
12

Lcms Product Specialist Manager Resume Examples & Samples

  • Leadership and direct management of mass spectrometry product specialists in the United States (Western district); setting clear objectives and defining strategic goals for the team; focus will be applied to optimizing the channel and coverage model
  • Ensure the team is performing to quota and growth expectations by implementing processes and clear metrics to aggressively track and review the US LC-MS team's performance
  • Effectively coordinate initiatives across geographies, markets and sales teams in order to leverage internal synergies and best practices, in close alignment with Agilent’s overall spectroscopy strategy
  • Lead the introduction and sales ramp for new products, driving the "re-skilling" of the sales force, where needed
  • Ensure compliance in the organization, as per Corporate's policies and requirements
  • Bachelors or Master Degree or University Degree or equivalent in chemistry, biology, or equivalent combination of education and experience
  • MBA, PhD or equivalent experience desired (preference for Mass spectrometry experience)
  • 5+ year experience in direct management/leadership of a sales or service organization; international or global Sales/Marketing organization desired with a proven track record of exceeding sales targets and goals
  • 5+ years career experience in an instrumentation systems (including consumables) business, or a chemical/consumables business
  • Proven ability to execute on operational plans as well as sales strategies for key customer accounts
  • Proven track record of successful change management initiatives
  • Demonstrated leadership skills in leading a growing an organization by setting and meeting goals and motivating cross-functional teams; including teams composed of sales agents, product specialists, distributors or manufacturer’s representatives
  • Track record of results in developing/enhancing customer access and relationship between sales and service organizations
  • Excellent organization and planning skills; as well as excellent communication and presentation skills
13

Manager, Mako Product Specialist Resume Examples & Samples

  • Mentoring and developing the clinical, sales and marketing skills of new hires in the field
  • Works with the Clinical Launch Product Specialists, partnering with the Robotic Field Marketing Manager and the Field Service Organization to ensure the highest level of customer satisfaction
  • Partners with Mako Product Specialist as the “clinical expert” during initial cases to ensure optimal OR flow and quality program adherence
  • Actively participates in the interviewing process of new hires for the Mako Product Specialist role
  • Works with the Robotic Field Marketing Manager in developing a plans tailored to targeted market, including multiple locations
  • Provides surgeons and operating room staff with training and support in the operation of the company's robotic arm applications, associated equipment and instruments to insure ideal placement and precision
  • Provides daily communications with customers to ensure resolution and proper follow-up on FDA complaints and / or service reports, leading to higher customer satisfaction and clinical value
  • Provide case coverage at other accounts as needed
14

Product Specialist Manager Resume Examples & Samples

  • Manage, coach, and mentor an analytical, insights-focused team of 3-4 product specialists
  • Deliver customer insights to key stakeholders for your own product vertical
  • You and your team get this done by being embedded within a specific product vertical, working in the following areas
  • 3+ years people management experience within a product specialist, product support, or similar, relevant role
15

Manager Product Specialist Resume Examples & Samples

  • Full understanding of the marketing mix
  • 5+ years of experience in technical product marketing, technical sales or technical support role
  • Knowledge of process automation technology
  • 12+ years of experience with customers in a technical product marketing role
  • Understanding and familiarity of intrinsic safety hazardous area protection techniques
  • Experience in Functional Safety Management
  • Knowledge of MTL traditional vertical markets – Oil & Gas / Chemical / W &WW / Mining
  • Knowledge of Process Control Marketplace including DCS Vendors, EPC’s, SI’s and End Users
  • Degree qualified with an engineering bias ( B.Tech) T
  • Technically highly competent and able to converse comfortably with engineers, customers, peers and the team on product matters
  • Fully MS Office literate (Word, Excel, PowerPoint). Experience with MS Project desirable