Solution Manager Resume Samples

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GN
G Nolan
Gust
Nolan
1284 Hauck Roads
Chicago
IL
+1 (555) 546 6219
1284 Hauck Roads
Chicago
IL
Phone
p +1 (555) 546 6219
Experience Experience
New York, NY
Solution Manager
New York, NY
Hackett and Sons
New York, NY
Solution Manager
  • Assist Process Owners to develop business processes to meet strategic objectives, providing process development and IT solution expertise
  • Drive innovation to simplify processes and ways of working, and establish a culture of continuous improvements to achieve business operational excellence
  • Manage business demand for IT solutions and services, and work with IT Architecture and Solution Development teams to define delivery plans
  • Be an IT business partner for the workstream functions and drive continuous improvements across the workstreams’ systems landscapes
  • Report and highlight workstream risks and issues to the project management team
  • Act as solution manager on an industry focused team with development of new and/or expansion of existing business
  • Should have exp in developing security solutions around Network security, Identity and access control solutions
Dallas, TX
Business Solution Manager
Dallas, TX
Kohler LLC
Dallas, TX
Business Solution Manager
  • Provides input and supports the Information Manager and Demand Manager in the portfolio management processes
  • Develop and maintain self-organization within the daily work. Manage and coordinate external resources
  • Vendor management: a) Manage vendor to provide on-site support for live systems
  • Create and manage deliver of change requests after consultation with key business users,
  • Translates business strategy into an Informatics context and works with PI Architects to establish an IT strategy which delivers value to the business
  • Provide management support for the BSM and point of escalation in their absence
  • Provide on-site Project Management and Technical Design on Sales / Finance related matters across the Market Brazil for your specific area of responsibility
present
Dallas, TX
Senior Solution Manager
Dallas, TX
Jakubowski, Gutkowski and Stokes
present
Dallas, TX
Senior Solution Manager
present
  • Work with Sales and Account Management team to execute market strategy, including markets to sell, pricing, positioning and messaging for the product
  • Work with engineering, project managers, UI, technical documentation, and QA, to drive product development schedules
  • Define and execute industry specific strategies for data monetization, as well as establishing domain specific networks and interest groups
  • Collaborate with development and delivery teams, customers, and fellow Solution Managers to design the Next Generation Crew Management system
  • Applies quality standards to work products
  • Create staffing plan and develop costing models for proposals
  • Work with the Development and testing teams, including the Product Owner, to ensure that the roadmap commitments are delivered
Education Education
Bachelor’s Degree in Science
Bachelor’s Degree in Science
Kent State University
Bachelor’s Degree in Science
Skills Skills
  • Demonstrates basic knowledge of data principles and concepts to support data quality, validation and ownership
  • Strong communication profile with the ability to engage with stakeholders
  • Strong attention to detail
  • Able to actively promote and represent the core deliverables of the programme
  • Strong knowledge of information technology solutions, technology trends and IT marketplace
  • Ability to communicate professionally, clearly and effectively to target Finance or non-Finance audiences
  • Dependable and reliable delivery of work under their own initiative
  • Presentable. Ability to speak persuasively in positive or negative situations
  • Able to work under pressure to meet deadlines. Good organisational, planning & time management skills
  • Ability to communicate professionally, clearly and effectively to target audiences
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15 Solution Manager resume templates

1

AML Technical Solution Manager Resume Examples & Samples

  • Develop Proof of Concept applications to be used as blueprint / requirement for technical solution
  • Recommend business solutions that satisfy sponsor / stakeholder needs while exploring and assessing value-add options for clients on a continuous basis
  • Ensure proper escalation and management of issues which impact the AML Office resulting from performance, functionality or changes within critical applications
  • Champion initiatives to improve monitoring systems and capabilities based on identified risk and control gaps
  • Evaluate requirements, determine area of system and business process impact, and provide assessment and recommendations
  • Manage and perform data management tasks include implementing data governance policies, performing data analyses, executing data quality oversight, recommending requirement for data integration, data mining, and managing meta-data documentations
  • Analyse data and perform data discovery to understand business operations and how AML can leverage the data for transaction monitoring and analytic
  • Oversee and provide solution consulting services to AML partners on new initiatives
  • Design or provide support for creating business system testing, UAT and post-implementation approach and test cases
  • Coordinate with T&O and end users on post implementation testing to ensure smooth project implementation
  • Provide input to AML staff regarding emerging technology issues and how they may impact the achievement of AML objectives
  • Recruit, lead, manage and develop a diverse team of Technical Solution Specialist using effective training, performance assessment and coaching techniques
  • Provide planning, leadership and direction to employees in order to align tasks and assignments with AML, Compliance, and enterprise goals and objectives
  • Ensure fair administration of Human Resources policies and procedures
  • Works collaboratively
  • Solves problems
  • Delivers results
  • Team building
  • Interacts regularly with AML team members, cross-functional business units and Technology & Operations members, to gather and analyse information, to accomplish various tasks from new system implementation, and to support a new process design to meet regulatory needs. Develops relationships to achieve outcomes and to improve cross-group relationships
  • Expert in Microsoft Access / Excel
  • Expert in ASP.NET / C# / SSIS - Web development, reports and batch processes
  • Knowledge of MS InfoPath is a bonus
  • Minimum 5 years’ experience in business requirement analysis, project management and business process mapping function in a fast paced environment, dealing with complex issues and managing conflicting priorities
  • Knowledge of software quality assurance, test case design, creation and execution
  • Strong communication skills, both written and verbal
  • IT and Project Management background
  • In-depth analytic thinking
  • Ability to deal with clients in a professional and courteous manner, and to develop and leverage professional working relationships
  • Highly organized and very proficient at administrative tasks
2

Business Solution Manager Cross Functional Resume Examples & Samples

  • Possess deep business process understanding and IT knowledge in systems related to the IT Solutions Business Intelligence
  • Secure reliable, smooth IT operations and services according to business expectations
  • Translate business requirements into IT solutions within your area of responsibility and execute implementation
  • Manage relevant Service Level Agreements (SLA’s) and KPI’s
  • Support sourcing discussions for IT services within your area of responsibility, manage IT solutions vendor relationships
  • Identify, develop and drive process and systems innovation within your IT Solutions responsibility
  • Communicate towards your business stakeholders, Global IT and external partners
  • Measure and ensure compliance with IT policies and standards
  • Ability to work in a multi-cultural matrix organization and within virtual teams
  • Language skills: fluent in English and Spanish both spoken and written
  • Proven business process analysis skills
  • Strong in Planning skills
  • Project management knowledge and experience
  • Visionary Thinking
  • Negotiating/influencing and leadership skills
  • Degree in business computing or related subject
  • 3-4 years’ experience in similar role
  • In depth knowledge of common Reporting Systems esp. SAP BI/Hanna and MS SQL in terms of usage, configuration and enhancements
  • Experience in designing and developing business intelligence solutions using MicroStrategy Desktop, Architect, Report Services - Dynamic Dashboards, Web, Intelligence Server Experience developing complex Schema and Application objects to support reporting requirements
  • Good knowledge of application deployment life cycle with strong analytical and social skills and with the ability to view processes/ issues from a business perspective
  • Identifies database requirements by interviewing customers; analyzing department applications, programming, and operations; evaluating existing systems and designing proposed systems
  • Recommends solutions by defining database physical structure and functional capabilities, database security, data back-up, and recovery specifications
  • Superior skills in reporting, big data, mobile reporting, kpi’s…
  • Experience in application testing and implementation
3

Principal Marketing & Solution Manager Electronic Miscellaneous Document Resume Examples & Samples

  • Work collaboratively with technology and business leadership, internal and key external partners to define and deliver the product vision
  • Represent Sabre Airline Solutions at global/regional industry forums to communicate our vision/strategy/roadmap as it relates to EMD
  • Previous deep airline ticketing/ancillary services experience preferred
  • Minimum 5 years of product management experience in airline reservations (Ticketing/Ancillary Services preferred)
  • Experience with market research, competitive analysis, evaluating and negotiating 3rd party strategic partnerships
4

Global Solution Manager Resume Examples & Samples

  • Develops long term sales pipeline to increase HP’s market share in specialized area
  • Use specialty expertise to seek out new opportunities for customer value by expanding and enhancing existing opportunities to build the pipeline in and drive pursuit in specialty area
  • Provide support to the Account managers
  • Set direction for business development and solution replication
  • Creates and grows reference customers
  • Sell complex products or solutions to customers on a partnership basis
  • May act as a dedicated resource to a few strategic accounts
  • Services specialists may also be responsible for selling small outsourcing deals
  • For Services Consultants: Focus on growing contractual renewals for large accounts with more complexity, to higher- total contract-value renewals
  • Establish a professional, working, and consultative, relationship with the client, including the C- level for mid-to-large accounts by developing a core understanding of the unique business needs of the client within their industry
  • Maintain and use overall cross-portfolio knowledge to support account leads with integration of solutions
  • Contribute to enduring executive relationships that establish HP’ consultative professionalism and promote its total solution capabilities
  • Maintains expertise on IT at all levels – new applications, maintenance, typical budgets of the CIO’s, typical objectives, measures, metrics
  • Maintains broad market and competitor knowledge to ensure credibility with Customer Executives
  • Directly related previous work experience
  • Demonstrated achievement of progressively higher quota diversity of business customer, and higher level customer interface
  • Considered a mentor of selling strategy, including designing strategy
  • Typically 12+ years of related sales experience
  • Project management skills required
  • 3-5 years’ experience
  • Is considered a master in knowledge of products, solution or service offerings as well as competitor’s offerings to be able to sell large, complex solutions
  • Uses expertise specialty, consultative solution selling and business development skills to align the client’s business needs with solution
  • Considerable knowledge of the customer’s infrastructure and architecture
  • Demonstrates leadership and initiative in successfully driving services sales in accounts – prospecting, negotiating and closing deals
  • Demonstrates leadership and initiative in successfully driving full portfolio including hardware, software and services needed for the customer’s requirements
  • Strategic planning on a business development level; can build an effective business case reflecting the value of an appropriate strategy
  • Balance strategic and tactical pursuits to optimize coverage and develop a predictable revenue stream
  • Successful partner engagement experience
5

Senior Solution Manager Resume Examples & Samples

  • Primary author for the System Requirements Document (SRD)
  • Develop the business case for investment in the system and any new feature development requests in the business units (BUs), third-parties and/or products from Advanced Services
  • Be responsible for system success in the market and track the system’s influenced bookings, customer satisfaction ratings, and other system-related metrics
  • Establish self as one of the system’s thought leaders, evangelizing the system’s roadmap/vision as well as its value, both internally and externally, for Cisco by completing industry articles, authoring white papers and presenting at conferences and internal events such as SEVTs
  • Establish self as a trusted collaborator within Cisco by having an open and engaging collaboration style and encourage feedback on your system. Exhibit an ability to lead virtual team efforts, partner across organizational boundaries and influence BU platform and their go-to-market directions
  • Experience in industrial verticals such as manufacturing, energy, transportation, public safety etc
  • Knowledge in industrial networking, IoT, cloud PAAS is strongly preferred. CCIE is a plus
  • Typically have several years of experience as a Field CSE, BDM or SEM, or as a Product Manager or Engineering Manager, preferably combined with an advanced degree in EE, computer science or mathematics. MBA is a plus
  • LI-MS2
6

Solution Manager Resume Examples & Samples

  • Perform business development (to grow Ericsson business and Consulting Services)
  • Continuously identify innovate profitable business opportunities
  • Analyze customer and user offerings, market scenarios, customer go to market strategy
  • Drive sales engagements
  • Perform up-selling and identify add-on sales opportunities
  • Deliver consulting projects, managing risks and time within consultant assignments
  • Develop consulting practice capabilities
  • Share project learning and contribute to Thought Leadership
7

Pso Solution Manager Resume Examples & Samples

  • Responsible for the successful delivery of all consulting services engagements
  • Achieve targeted Revenue numbers and Margin requirements for the defined practice along with management of valued resource pool
  • Develop PSO revenue within assigned region
  • Manage P&L of assigned region
  • Hire, train, mentor resources and ensure resource pool is properly cared for, trained and assimilated into the organization
  • Enable efficient and qualitative proposals for customers, by ensuring appropriate needs definition, analyzing customers environment and expectations
  • Manage people: responsible for their development, growth, and revenue objective achievement
  • Own the relationship with sales on the defined practice. The PSO Manager will work closely together with Sales Mgt to follow-up on new opportunities, sell new projects and develop revenue
  • Work closely with sales management to drive education and consulting service business to achieve quarterly quota
  • Ensure the sales force is equipped with the PSO (consulting/education) proposition
  • Negotiate rates, project costs, terms and conditions of work & contracts + other factors of a commercial nature in relation to PSO services delivery
  • Works closely with team to ensure project staffing & project profitability requirements are met
8

Solution Manager Resume Examples & Samples

  • Responsible for establishing the long-term vision and growth strategy for the product space
  • Understand the market opportunity, customer needs, and competitive actions to define differentiated products for managing airline Customer Data and related Analytics capabilities
  • Gather requirements from existing and potential customers, write business requirements documents, and monitor the implementation of each project
  • Drive the definition and execution of the roadmap, rationalize current product capabilities relative to investment and the annual product plan, define release plans, and manage prioritization based on knowledge of the product vision line of business strategy
  • Define detailed requirements to support the strategic product direction for the development teams, including epic and user stories, and user and customer acceptance test criteria
  • Regularly engage with customers, prospects, and launch partners to validate and refine requirements and show case iterative demos
  • Liaise with delivery and customer care to ensure understanding of product enhancements and support expectations
  • Monitor new Data and Analytics technology trends and identify areas of innovation relative to distinct competencies and market /business needs
  • Plan and execute the go-to-market strategy including which markets to sell, pricing, positioning, and messaging for this product portfolio
  • Identify customer and internal KPIs, track impact of product investments relative to those KPIs, and rationalize roadmap relative to results
  • Minimum 8 years related experience
  • Strong business acumen, critical thinking, and analytical skills
  • Strong commitment to excellence, integrity, and transparency
9

Solution Manager Resume Examples & Samples

  • Plans and oversees the day-to-day running of workstream/team and delivery of milestones on time
  • Manage team budget and follow
  • Demonstrable experience of developing and delivering large scale Oracle HCM/HRMS/Talent based technology solutions in an international business environment
  • Strong experience with and understanding of Oracle software relating to Talent Acquisition/Talent Management/Compensation
  • Strong experience with and understanding of Talent Management Data Integration including data for OBIEE or Oracle Cloud Workforce Compensation
  • Ability to generate respect and trust from staff and external stakeholders
  • Excellent communication skills and understanding of how information should be presented to get across important issues to different groups of stakeholders
  • Create and maintain Talent or Compensation systems documentation and standards
  • Excellent project management, planning and organisational skills
  • ​A track record of building, maintaining and managing strong relationships within an international business and across many different stakeholder groups
  • An excellent collaborative manager, able to take on board wide perspectives and influence positively and act as a critical friend
  • Proven excellent people manager able to lead and motivate a team
  • Track record of effectively delivering large scale programmes through a team
  • A widely used international language(s)
10

Royalties Solution Manager Resume Examples & Samples

  • Demonstrated technology experience working in/understanding sophisticated Royalties operations functions in a heavy-volume advanced Royalties transaction environment
  • Understanding of the end to end business process for Royalties management
  • Knowledge of the systems necessary to support an integrated Royalties Services environment, including royalty contract entry, advance payments, account analyses and royalty statement preparation and payments
  • Excellent managerial and organizational skills; strong written and verbal communication skills; strong analytical ability; knowledge of accounting principles; proven ability in decision making and problem solving; proven ability to lead process improvements; in depth understanding of royalties
  • Demonstrable experience of developing and delivering large scale projects based technology solutions in an international business environment
  • Strong experience with and understanding of Oracle
  • Able to actively promote and represent the core deliverables of the programme
  • Excellent customer service ethic
  • Demonstrates the ability to effectively assess and resolve issues and problems
  • Technology experience experience with Royalties Management
11

Senior Solution Manager Resume Examples & Samples

  • Responsible for establishing and maintaining the long term and growth strategy
  • Drive the definition and execution of the product roadmap for Schedule Manager
  • Rationalize product capabilities relative to investment, define release plan, and manage prioritizations based on knowledge and product vision in line with the business strategy
  • Work with the Development and testing teams, including the Product Owner, to ensure that the roadmap commitments are delivered
  • Close collaboration with the customer community to understand market opportunities and customer needs, with a close eye on competitive actions, to define differentiated capabilities for Schedule Manager
  • Gather requirements and display thought leadership to write and monitor the execution of business requirement documents
  • Liaise with Delivery and Customer Care as the product expert to ensure understanding of the current capabilities and enhancements
  • Work with Sales and Account Management team to execute market strategy, including markets to sell, pricing, positioning and messaging for the product
  • Minimum 5 years related experience
  • Airline industry knowledge with a scheduling or planning background
  • Marketing experience, preferably with a technology or software company a plus
  • Ability to collaborate at all levels within the organization on strategic product objectives and initiatives
  • Persistent and relationship-focused, with a customer-centric mindset
  • Self-motivated with high degree of personal accountability
  • Must be detail-oriented and ability to meet tight deadlines, handle multiple projects and priorities
  • Ability to maintain organization, creativity and professionalism in a fast-paced, rapidly changing environment
  • Excellent written and verbal communication skills and ability to communicate technical information to all audiences
  • Team oriented, motivated self-starter who works well with individuals across all departments and levels
12

Customer Solution Manager Resume Examples & Samples

  • Work with sales/engagement practice team to develop and build value argumentation
  • Must have engineering degree
  • Must have atleast 8 years experience (in the telecoms industry)
13

Solution Manager Resume Examples & Samples

  • Design, develop, implement and support Oracle Capture to Pay (CTP) solution to meet the requirements of the business
  • Design and support the solution for core Finance system integration with other systems
  • Work with SI partner to ensure that solution being built is flexible, scalable and not being compromised on functionality and quality
  • Assist developers with technical specification documents
  • Manage the solution for legacy Finance data migration
  • Create and maintain CTP Finance systems documentation and standards
  • Develop acceptance test scenarios and participate in testing activities
  • Responsible for driving adherence to project milestones, including implementing appropriate corrective actions when progress deviates from plan
  • Demonstrable experience of developing and delivering large scale Oracle Financials based Capture to Pay technology solutions in an international business environment
  • Strong experience with and understanding of Oracle Financials Release 12 modules i.e. Oracle iExpenses, Accounts Payables, Oracle iSupplier, integration with Payroll systems
  • Implementation experience of AP Invoice scanning and process automation ( Kofax Markview, Readsoft etc)
  • Strong experience with and understanding of all aspects of the Finance function , especially payroll accounting, time and labour recording
  • Strong experience of implementingSupplier invoice scanning and workflow solution integrated with Oracle Accounts Payable
  • Strong experience with and understanding of Finance Data integration including OBIEE, third party payroll and other systems
  • Accounting Qualification
  • Ability to communicate professionally, clearly and effectively to target audiences
14

Solution Manager Resume Examples & Samples

  • Design, develop, implement and support Oracle Financials Record to Report (RTR) solution to meet the requirements of the business
  • Create and maintain RTR Finance systems documentation and standards
  • Demonstrable global experience of developing and delivering large scale Oracle Financials based technology solutions in an international business environment
  • Strong experience with and understanding of Oracle Financials Release 12 modules i.e. General Ledger, Sub ledger accounting, Cash Management, Fixed Assets, E Business Tax, Advanced Global Intercompany System and Treasury
  • Strong experience with and understanding of all aspects of the finance function, especially General and cost accounting, cash management, fixed assets, tax accounting, treasury accounting, internal audit compliance, statutory and management reporting
  • Strong experience with and understanding of Finance Data integration including OBIEE, Treasury, third party payroll and other systems
  • Post Graduate Accounting Qualification
15

Technical Solution Manager Resume Examples & Samples

  • Assisting Opportunity Owners with Client Strategy & Planning
  • Create & Deliver Security Proposals
  • Frame Client Solutions within IBM Capability/Strategy
  • Manage Non-Standard Contract Elements
  • Use Financial Techniques
  • Ability to shape client security expectations
  • Solid knowledge of the IBM Security Services portfolio
  • Depth of knowledge in one or more of our security offering areas
  • Security Certifications : CISSP / CISM
  • Experience with the ITS and/or SO solution design and quality assurance processes
  • Experience in project management, technical cost estimating, and review
  • Experience with services costing, pricing, and tools (WBS - SDM, SDM GPE, ESOS)
  • Experience working with consulting, systems integration, and operational methods
  • Ability to creatively solve complex client problems leveraging IBM Security Services, the broader IBM, and partners to develop winning solutions that deliver successfully
  • Pre sales/bid preparation experience
  • Experience of IT security architecture design and implementation
  • Strong verbal communication, presentation and written skills
  • Comfortable working in a matrix management model within an international organization
  • Presentation skills for C-Level clients e.g. CISO, CRO, CIO, CCO
  • Track record of delivering against challenging time frames either alone, or as part of a team
  • At least 2 years experience in developing or working at a technical level with IT solutions related to security
  • At least 2 years experience in performing a role as security engineer/architect/consultant
  • French: Intermediate
  • Dutch: Intermediate
16

Customer Solution Manager Resume Examples & Samples

  • Analyze customer technology, define business requirements & participate in risk analysis
  • Work with core team on list of potential activities & solutions
  • Develop technical presentations & proposals, & perform customer presentations
  • Broad Technical Acumen
  • Consultative Selling Ability
  • Creative Thinking
  • Behavioral Competences
  • Entrepreneurial & Commercial thinking
  • Persuading & Influencing
  • Delivering Results & Meeting Customer expectations
  • Experience from technical roles focusing on integration is a required experience for this role, e.g. experience from work as Integration engineer
  • Preferred Qualifications & Experience Requirements
17

Technical Solution Manager Resume Examples & Samples

  • Leveraging existing solution modules and custom solutions
  • Leveraging Standard Solutions in deals
  • Competitive Analysis to be done leveraging all Assets to determine win themes and accordingly create a value proposition
  • Utilizing resources available to assist with innovative solutions
  • Leveraging the Team Solution Design methodology when unique architectures are required
  • Follow company engagement process
  • Driving the deal team to understand the areas where the solution and contract must match, and take action to validate that such matches are occurring
  • Maintains and applies knowledge of Strategic Outsourcing technical solutions, contract documents, long-term service planning and cost case development methodologies and techniques in at least one Strategic Outsourcing discipline and in multiple specialties. Demonstrates required proficiency levels for Strategic Outsourcing technical and financial skills, as defined for TSM Advisory position
  • Maintains and applies knowledge of technical management and outsourcing specialties associated with the discipline offerings, along with the use of appropriate tools
  • Understands China market environment, government policy/regulation and applies local IBM Solutioning policies and strategies, as well as marketing, financial, human resource, and contractual policies and strategies which influence Strategic Outsourcing technical solution development
  • Creates solutions to address customer business requirements with approved models, mass customization methodologies, and existing delivery techniques
  • Has the knowledge of the contract terms and conditions, both Chinese and English context
  • Has the capability of cost analysis and the knowledge of service agreement pricing and billing models
  • Has the capability to prioritize and arrange the tasks and work on multiple solution packages simultaneously and efficiently
  • ITIL Service Manager certified is required
  • At least 17-18 years experience in outsourcing solutioning, at least 10 years in a multinational company with similar position
  • English: Fluent in both speaking and writing
  • Chinese simplified: Fluent in both speaking and writing
18

Business Solution Manager IT Central Europe Resume Examples & Samples

  • Act as Business Solution Manager Sales Back Office on the day-to-day operations
  • Acquire and maintain knowledge of Market Central Sales and Operations functions in a dynamically changing environment
  • Proven business process analysis skills - ability to define problems, collect data, establish facts, document findings, draw valid conclusions and propose solutions
  • Strong understanding of Purchasing, Planning, Logistics, Sales and Operations business processes in consumer goods industries, ideally apparel and footwear business
  • Proven IT Service and support experience, e.g. ITIL
  • In depth knowledge of common Systems esp. SAP (AFS) MM, EDI, MDM Systems, in terms of usage, configuration and enhancements
  • Bachelor’s degree and a minimum of 3 years’ experience in IT Operations, service and project management or a related field is highly desirable
  • Strong commercial awareness in Demand Planning, Purchasing, Logistics and Operations within the consumer goods industry desired over a 3-5 year period is highly desirable
19

Customer Solution Manager Millicom Ghana Resume Examples & Samples

  • Scope, define & design solution offerings; driving end-to-end technical solutions
  • Provide feedback to R&D
  • Stay abreast of on new technology/technical areas & share information about solution to enable customer competence build
  • BSC degree with a minimum of 5 years experience in a telecommunications technical sales environment
20

Technical Solution Manager Resume Examples & Samples

  • Leadership – ability to work and lead lead in a team based engagement environment
  • Delivery focused, data driven, detail-oriented approach with clear accountability for performance and execution is required
  • Excellent verbal and written communication, interpersonal, facilitation and presentation skills are essential to succeed in client relationship
  • Work with minimal management direction and communicate well with client and IBM executives
  • Understanding of the financial impact of recommendations to a client's business
  • Ability to work in a dynamic and multicultural environment within IT business
  • Deep understanding and knowledge of mainframe systems: z/OS, z/VM, zLinux
  • IBM, CA, BMC software knowledge, e.g.: IMS, DB2, MQ, WAS, CICS, CA-7, etc
  • Familiarity with mainframe software licensing systems
  • Ability to assess workload for complexity and required staffing
  • Knowledge of enterprise systems basic legal regulations when solutioning Mainframe architecture and choosing delivery parties
  • Understanding of Mainframe Network connections
  • Information Technology experience with specialty in the area of Enterprise Scale Application Performance and Optimization
  • Knowledge of IBM Cloud on system z
21

IT Technical Solution Manager Resume Examples & Samples

  • At least 2 years experience in managing a systems support team
  • At least 4 years experience in infrastructure / integration architecture
  • Basic knowledge in familiarity with DevOps practices
22

Business Solution Manager Global Data Management Resume Examples & Samples

  • Grow a robust functional expertise in the Product Master Data domain and seek for peer-to-peer discussion with business counterparts to be able to strengthen business process knowledge
  • Think globally and x-functionally in order to identify interdependencies between domains, processes or systems
  • Application owner within GIT for single or set of applications, with end-to-end understanding of IT solution architecture and design
  • Business- and solution-oriented, global mind-set
  • Basic knowledge of respective business processes and good knowledge of assigned IT systems
  • Good experience in working with projects
  • Fluent English (verbal and written),
  • Minimum of 2-5 years of progressive work experience in the field of business/IT consulting
23

Business Solution Manager Resume Examples & Samples

  • End-2-End Project Management for initiatives and/or Projects both in Western Europe (both on Market and Market cluster level)
  • Maintain and execute IT governance structure with adidas Purchasing, Logistics, SCM, Sales and Operations Market Process Owners to resolve issues and prioritize enhancement requests in support of adidas Group strategic direction
  • Ensure internal customer satisfaction
  • Acquire and maintain knowledge of Market Europe/Central Sales and Operations functions in a dynamically changing environment
  • Ensure systems supporting the business are operating effectively and that the agreed SLAs are met
  • Identify and address adidas Market Europe/Central Sales and Operations demand to GIT in a timely and comprehensive manner and ensure business requirements are clearly articulated and documented
  • Leverage, recommend and implement Global Solutions/Functions whenever and provide training where necessary
  • Consult business stakeholders and manage small to mid-scale cross-functional projects of application or technology
  • Support translation of business requirements into change requests
  • Identify proactively areas for improvements
  • Stakeholder Management - maintain an appropriate level (time, frequency and type) of communication to the stakeholders
  • Pro-active mind-set, ability to think end-to-end
  • Knowledge of the application deployment life cycle with strong analytical, systems and structured analysis, and social skills and with the ability to view issues and requirements from a business perspective
  • Ability to work and manage effectively in a team environment, handling multiple tasks in parallel
  • Strong Project management knowledge and hands-on experience of handling SAP green-field implementation / rollouts / upgrades
  • A sound understanding of current IT principals is essential for this role
  • Experience of working within an IT Business Solutions, Relationship Management or Consultative capacity is highly desirable
  • In depth knowledge of common Systems esp. SAP (AFS) MM and SD, EDI, MDM Systems, in terms of usage, configuration and enhancements
  • Bachelor’s degree and a minimum of 3 years’ experience in IT Application Service Management, service and project management or a related field is highly desirable
  • Strong commercial awareness in Demand Planning, Purchasing, Logistics, Sales and Operations within the consumer goods industry desired over a 3-5 year period is highly desirable
  • Strong MS-Office skills (Word, Excel, PowerPoint)
  • Language skills: fluent written and spoken English. Another European language would be preferred
24

Solution Manager Applications & Services Resume Examples & Samples

  • Through a customer-centric approach, develop and deliver high quality, competitive and attractive proposals which address customer's business challenges and issues
  • Responsible for customer solutions ownership and evolution, covering requirements management, roadmap management, new product introduction planning, localization of product marketing and value creation arguments
  • Drive market and customer requirements towards Product Areas (product, services & solutions) in co-operation and through the RNEA RPM (Regional Portfolio Management) organization in Beijing, China
  • Own, throughout the entire lifecycle, customer solutions covering Ericsson IP Core products, services and customizations
  • Seek, evaluate and select suitable partners or suppliers together with Sourcing for both short-term and long-term engagements
  • Customer Insight
  • LI-YC1
25

Business Solution Manager Group Data Management Resume Examples & Samples

  • Ensure successful completion of activities within the assigned project tasks
  • Contribute to definition of roadmaps of assigned Master Data domains together with Business counterparts and ensuring alignment with other Data domains
  • Contribute to set up of Data Governance elements to establish standards, define strategies to enable the organization preventing data related complexity and process problems
  • Contribute to effective governance across IT departments in collaboration with respective business partner across adidas Group to ensure consistent data definition and usage
  • Contribute to harmonization, standardization and modernization of the adidas Group solutions landscape in regards to data management. Current core focus of Group Data Management is on master data across the adidas Group landscape, future scope increase in regards to transactional data
  • Provide technical consultation and expertise with regards to new and/or in flight projects of varying sizes and propose new demand and/or suggests improvements to customer and Store team
  • Ensure communication, engagement and alignment with upstream and downstream systems from SAP CRM for both change and run topics
  • Acts as the trusted technical “go-to” person for the SAP CRM Store Master application
  • Contributes to the successful completion of technical testing for projects (e.g. System Integration, Regression, Smoke testing) in partnership with Global Testing Team and the Customer and Store project team
  • Provide advice and guidance when engaging and delivering in partnership with IT horizontals (e.g. Global System Development)
  • End-to-end business process and operational knowledge in the related industries (most preferably sporting goods company or textile industry experience)
  • Strong general IT background (Consulting, broad Application / Process knowledge)
  • Project Management skills in at least one project (preferably master data project and/or standardization/harmonization projects with positive track record)
  • Sound skills in master data solutions
  • SAP CRM knowledge
  • 2-5 years of working experience in
26

Business Solution Manager Group Data Management Resume Examples & Samples

  • Project work experience: contribution to 1+ full IT project lifecycles
  • (Master Data) solution design / implementation
  • Data Governance implementation (data standards, data quality, project reviews)
  • Compliance reviews / audits
27

Principal Solution Manager Resume Examples & Samples

  • Collaborate with KAMs to grow the customer business
  • Initiate & drive customer dialog building on existing business
  • Drive Ericsson vision and thought leadership with our customers and wider industry
  • Communicate the customer visions, strategies & requirements within Ericsson
  • Evaluate Ericsson´s current strategy & plans vs. customer’s strategic plans and create alignment
  • Secure understanding of local market dynamics & competitive landscape
  • Generate sales by positioning Ericsson as a technology leader
  • Assure customer awareness for implications of technology trends
  • Participate in knowledge transfer & documentation
  • Provide thought leadership and mentoring of resources within the CU CTO group
  • Ericsson Portfolio Knowledge
  • Presentation & communication skills
  • Out of box thought process
  • Ability to create consensus – internal and external
  • Demonstrated skills to drive end-to-end solutions that are aligned with our customer
  • Minimum 10 years in leadership positions delivering value
  • 10 years of experience of relationship sales
  • 15 years of experience from telecom and ICT industry
  • 10 years of experience in Tier 2
  • Strong personal track record & experience of sales & delivery of end to end solutions
  • Strong track record of creating differentiation and thought leadership
  • LI-SP1
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PNR Solution Manager Resume Examples & Samples

  • Assessment of industry trends / customer needs and strategy development including vision setting, strategy formulation and implementation planning
  • Define and deliver the product development roadmap for the assigned products
  • Represent Sabre Airline Solutions at global/regional industry forums to communicate our vision/strategy/roadmap as it relates to Interact
  • Continually optimize the solutions and roadmaps, manage prioritization and trade-offs based on customer requirements, time-to-market, and industry trends and investment plan
  • Partner with User Experience teams to build and deliver a world class UX
  • Previous Passenger Name Record or related Core Reservation experience preferred
  • Strong leadership, communication, and presentation skills at all levels
  • Experience working in a team-oriented, highly collaborative environment is essential
  • Minimum 5 years of product management experience in airline reservations preferred
29

Technical Solution Manager Resume Examples & Samples

  • Desirable experience of 15+ years with proven skills and execution capabilities
  • Prior experience of working in a matrix organization
  • At least 10 years experience in Managed Aervices Architect
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Technical Solution Manager Resume Examples & Samples

  • At least 2 years experience in Perform Consultative Selling
  • At least 2 years experience in Lead Engagement Process & Practices
  • At least 2 years experience in Perform in Complex & Multinational Engagements
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Codeshare & Connectivity Solution Manager Resume Examples & Samples

  • Represent Sabre Airline Solutions at global/regional industry forums to communicate our vision/strategy/roadmap as it relates codeshare and connectivity
  • Collaborate with the business team on marketing and go-to-market plans
  • Previous experience with airline reservation systems as it relates to codeshare management and/or airline connectivity
  • Knowledge of PNR, schedule change, AVS, connectivity (Direct Connect) and other related airline reservation systems functions strongly preferred
  • Strong leadership, communication, and presentation skills
  • Minimum 3 years of product management experience in airline reservations preferred
  • Resourceful, action-oriented individual who possesses a sense of urgency and knows how to overcome obstacles to get things done in a timely fashion
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Senior Solution Manager Resume Examples & Samples

  • Collaborate with development and delivery teams, customers, and fellow Solution Managers to design the Next Generation Crew Management system
  • For assigned products, collaborates with product delivery and technology architecture to validate detailed design, particularly to ensure that product objectives and key requirements are met and aligned with the market needs and business unit strategy
  • Facilitates product concept and requirements workshops with clients and internal development teams in pursuit of product requirements, objectives, and architecture decisions
  • Will act as the primary author of BRDs for capabilities on the roadmap. Will develop screen mockups and wireframes for visualization of proposed solutions
  • Responds to RFPs and coordinates with Sales and Delivery on communicating timelines based on product roadmap
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ICT Solution Manager Resume Examples & Samples

  • Master of Business Administration, Master of Science or similar, major in Electrical Engineering, Communications Engineering, or Computer Science is a plus
  • Good command of spoken and written English
  • Mandarin speaking and Traditional Chinese reading/writing capability is must
  • 5 plus years of consulting experience in OSS/BSS or TVM or Cloud, multi-domain is preferable. Specific experience in transport, utility and safety vertical is a plus
  • Experience in leader position is preferable
  • Understanding of Telecom operator business practices and network architectures
  • Certifications in area of responsibility are seen as plus, but are not mandatory for the role. (e.g. ITIL, TOGAF, COBIT, eTOM)
  • Solid background of cloud/XaaS software architectures and business models
  • Knowledge of Ericsson related portfolio and offering will be a plus
  • Behavioral Competencies
34

Solution Manager Resume Examples & Samples

  • Responsible and accountable for proper solution scoping and accurate costing of services to be offered
  • Develop and maintain a strong relationship Network with key stakeholders in customers, CU Japan, RCNA and global organizations
  • Achieve financial performance targets for the solution area and secure key deals
  • Drive market and customer requirements towards Product Areas (product, services & solutions) in co-operation and through the RNEA RPM organization
  • Active knowledge sharing within Customer Solutions and contribute to global and regional best practice and reuse
  • 3 - 4 years in the sector with experience in similar technical areas
35

Technical Solution Manager Resume Examples & Samples

  • Experience in HLD designing of various IT solutions
  • Ability to design architecture / solution from the scratch, prepare the sizing, and estimate/calculate costs
  • Pre-sales experience, working with Sales, partners and customers
  • Readiness to work under time pressure and be able to adjust quickly to architecture or project demands
  • Very good communication and presentation skills
  • Awareness of costing methodologies and financial factors
  • Knowledge about outsourcing models and techniques
  • Ability to work independently, and be self sufficient to organize work according to schedule
  • Work within a larger group in multicultural environment
  • Readiness to travel, 25% annually
  • At least 1 year experience on Engineer / Specialist or Project Management position
  • At least 1 year experience on Pre-sales position
  • Storage Solutions (hardware & software)
  • Mobility
  • Servers
36

Business Solution Manager Resume Examples & Samples

  • Work within the IT governance structure with adidas Market process owners to resolve issues and prioritize enhancement requests in support and strategic direction
  • Acquire and maintain front and backend process and system knowledge of wholesale, retail, e-commerce, franchise and finance functions in a dynamically changing environment
  • Ensure systems supporting the business are operating effectively
  • Identify and steer functional demand for Wholesale and e-commerce to Global IT in a timely and comprehensive manner and ensure business requirements are clearly articulated and documented
  • Contribute to managing IT demand for the functional area back
  • Implement Global Solutions/Functions whenever and provide training where necessary
  • Create and manage deliver of change requests after consultation with key business users,
  • Working to defined service levels within your areas of responsibility to include but not limited to; resolution of problems/incidents as assigned by the Service Desk or Workflow management system
  • Provide on-site Project Management and Technical Design on Sales / Finance related matters across the Market Brazil for your specific area of responsibility
  • Manage operational tasks with outside contractor(s) as required
  • Provide management support for the BSM and point of escalation in their absence
  • Initiate corrective action to act on identified applications or technical issues
  • Act as key contact for the Brazil Market and maintain a trusting working relationship within the Brazilian Wholesale, e-commerce, Retail/Franchise, Finance, Operations and Global IT organization in a proactive, professional and reliable manner
  • Ensure open communication with end users, customers, management and colleagues on business and IT side by adhering to the code of ethics
  • Standardize, harmonize and consolidate processes and systems according to the overall Global (IT) strategy
  • Detect potential for business improvement and drive the improvement towards its realization by influencing and convincing business and IT stakeholders. Provide technology ideas and innovation to our business
  • Responsible of incident management process. This includes coordination, tracking and solving of issues (sometimes on a global level) according to SLA
  • Support business initiatives and translate requirements into IT activities
  • Execute related projects based on PMBook (e.g. system release upgrades/tests, functional improvements) etc.)
  • Meet quality and time targets to ensure predictability of results
  • Coordinate and execute “end-to-end” Change requests (CR) as a main IT point of contact for business. This includes advice to the business, effort estimations and functional specification of the CR, Testing and again coordination with Global Teams
  • Adhere to Group & IT compliance, standards and policies. Proactively manage and follow up internal or external audit points
  • Develop and maintain self-organization within the daily work. Manage and coordinate external resources
  • Bachelor’s degree and experience in IT operations, project management or a related field is highly desirable
  • Strong commercial awareness in within the consumer products/manufacturing industry desired
  • Good business process analysis skills. Ability to define problems collect data, establish facts, document findings, draw valid conclusions and propose solutions
  • Good understanding of wholesale, retail, e-commerce, franchise, operations and x-functional finance business processes in consumer product and manufacturing industries
  • Sound relevant knowledge of ERP solutions within area of responsibility
  • A good understanding of current IT principles is essential for this role
  • Good project management knowledge and experience
  • Ability to work in a team environment, coordinating and delivering multiple tasks in parallel
  • Strong written communication skills. Ability to effectively interact with all levels of business via phone, written communication and in person
  • Mobility to visit remote locations where key stakeholders are based. Travel up to 25 %
  • Fluent in Portuguese and English, both spoken and written. Spanish is desired
  • SQL Server Queries and Administration
  • Best Practices and Administration of Projects. PMI Concepts
  • ITIL Foundation Methodology and Cobit
  • BI knowledge is a differential / KPIs
  • ERP knowledge essential and WMS/WCS is a differential
  • BPMN Business Process Model and Notation is a differential
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Customer Solution Manager Resume Examples & Samples

  • Ability to develop and articulate effective solution value propositions based on standard and modern analytical techniques with specific focus on customer needs
  • Partners across the sales channels and with Compliance leadership to identify, scope, and sell compliance solutions to a targeted set of high impact clients
  • Provides thought leadership, direction and long-range product input to enhancement of compliance solutions together with product & marketing teams
  • Responsible for meeting and exceeding overall sales growth targets through the acquisition of new opportunities within the targeted customer base
38

Solution Manager Resume Examples & Samples

  • Manage the IT relationship with regions and global functions, determine regional and group function IT requirements, ensure they are built into the group IT strategy and ensure they are delivered successfully
  • Develop trusted partnerships with business leadership teams and ensure alignment between business strategies and IT Strategy
  • Guide business leadership teams in the strategic and innovative application of information technology to build competitive advantage, product leadership and operational excellence
  • Assist Process Owners to develop business processes to meet strategic objectives, providing process development and IT solution expertise
  • Monitor technology trends and competitor IT strategies
  • Develop relationships with key customers and suppliers; identify and sponsor opportunities to collaborate on innovative solution developments
  • As a member of the IT Leadership Team, contribute to the development of the IT strategy
  • Within IT, be accountable for the direction and governance of the systems (SAP+) configurations and enablement of global business processes within Procurement, Inventory Management, Manufacturing, Planning, Master Data, and Inbound Logistics
  • For the IT Architecture/Development and IT Operations/Support teams, provide clear direction regarding priority for issues resolution, break/fix and enhancement/release work
  • Ensure successful delivery of feasibility studies, business cases and project proposals for IT projects, ensure business cases have strong business sponsorship and secure investment approval
  • Manage business demand for IT solutions and services, and work with IT Architecture and Solution Development teams to define delivery plans
  • Ensure the right conditions are established for successful project delivery and coach business leadership teams in their governance roles
  • Monitor the delivery of benefits from IT investments and make appropriate interventions to ensure target benefits are realized
  • University degree or equivalent
  • Very strong business acumen, particularly in planning, materials, supply chain and related topics
  • Strong understanding of global retail and wholesale business, and markets in which Crocs operates
  • Extensive experience with MRP and Demand Planning is essential
  • Attitude and Aptitude to become an expert in Crocs core business processes
  • Strong knowledge of information technology solutions, technology trends and IT marketplace
  • Deep functional knowledge of Crocs IT solutions and services
  • Knowledge of footwear industry and competitor strategies is a BIG plus!
  • IT Solution expertise in SAP P2P functions & processes
  • Primary module expertise
  • Typically 8 - 10 years of IT/SAP and business work experience with a broad range of exposure to various technical environments and procurement, planning, sourcing and logistics segments. Substantial experience of working with senior level, decision making executives and their teams
  • Extensive experience in a retail/wholesale business preferably within a fashion or consumer goods environment
  • Substantial experience in IT project delivery including at least two major business transformation projects, leading business process change elements and ideally based on SAP software
  • Experience with integrating 3rd party systems for WM is a plus (Specifically Manhattan PKMS)
  • Experience with integrating 3rd party supplier platforms is a plus (Specifically GTNexus/TradeCard)
  • AFS experience is a BIG plus
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Energy & Utility Customer Experience & Engagement Solution Manager Resume Examples & Samples

  • Ability to create, maintain and evolve Customer POV and Strategy
  • Demonstrated business development and sales success from qualification through to proposal and pursuit collateral creation
  • Demonstrated product / Solution development and GTM strategy development
  • Create and maintain industry eminence in top tier industry forums
  • Establish and maintain relationships with key industry venues (specific to functional area)
  • Demonstrated professional eminence in both customer solutions and E&U via publications and social media presence
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KA Customer Solution Manager Resume Examples & Samples

  • Be the Prime Customer(s) interface regarding proposed solutions across the Ericsson Portfolio
  • Orchestrate various areas that take part in technical solution, develop and build value argumentation - and based on that, final solution proposal
  • Responsible for technical content / agenda of events, workshops, presentations to the Customer (s)
  • Overall supervision and control of Customer proposed solution, Statement of Compliance, Dimensioning parameters, validation of technical assumptions
  • Facilitate Ericsson technical interaction with Customer(s) at all levels, based on previous alignment of goals / expectations
  • Brazilian Market Insight
  • Existing Customer relations & insights to that particular Customer(s)
  • Bachelor of Engineering / Telecom / IT
  • 10 years’ experience of relationship or specialist sales
  • 10 years of experience from ICT industry
41

Solution Manager Resume Examples & Samples

  • Competent on indirect tax and direct tax
  • Knowledge of VAT tax
  • Knowledge of sales tax
  • Knowledge of Vertex and integration with EBusiness tax
  • Preferably conversant on employee tax
  • Demonstrable Exposure to reporting/returns
  • Preferably conversant with E-Business tax, other tax engines and system built and tax rules
  • Preferably working knowledge of Oracle R12 e-business suite with strong understanding of Oracle Financials
  • Demonstrable experience of developing and delivering large scale Oracle Financials based technology solutions in an international environment
  • Able to condense requirements in a coherent way
  • Must be able to promote aims of program and be persuasive in a professional way
  • Demonstrable experience of working on complex programs, delivering change/implementing new technologies
  • Broad experience and understanding of finance and accounting functions
  • Experience of working with a range of Finance and Reporting stakeholders to implement change and manage complex processes from initiation to completion
  • Post graduate accounting qualification
  • Ability to communicate professionally, clearly and effectively to target Finance or non-Finance audiences
  • Highly motivated self-starter with a high level of energy/motivation and evidence of a proactive approach to work/tasks/projects
  • Demonstrates the ability to effectively assess and resolve complex issues and problems
  • The role holder must have functional and operational Credibility and be able to resolve conflict
  • Discretion
42

Global Customer Solution Manager Resume Examples & Samples

  • In depth knowledge of Customer Operations, Engagement and Experience
  • Strong leadership skills to join up cross brand teams
  • Ability to collaborate globally with research and development labs
  • Bring new ideas to improve our customers experience of IBM
  • Strong track record of delivery and client relationships
  • Ensures excellence in client deliverables and best practice
  • And finally, demonstrate our Smarter Selling behaviours: Be Relevant; Be Bold; Be Brilliant; Be Challenging; Be Obsessive; Be a Leader
43

Solution Manager Resume Examples & Samples

  • Lead medium complexity engagements, renegotiations or base growth engagements
  • Increase competitive solutioning (MDS) across all engagements with a target of 100% for >10M deals
  • Leverage our Service Line and Engineering Practice structure to deploy best practices
  • Improve modular component usage within all Solutions
  • Infuse our IP into all solutions
  • Lead the IBM technical response efforts and be accountable for the quality and accuracy of all materials delivered to the client. Place a significant focus on the client’s business objectives and ensure solutions will meet those objectives and minimize solution gaps as measured post contract
  • Demonstrate technical competence to evaluate, present, defend, and sell technical solutions to clients. Inspect and validate the teams work products to ensure the solution and contract match
  • Participate in client meetings to collect requirements and present solutions/proposals
44

Solution Manager Resume Examples & Samples

  • Be a subject matter expert in OSS and/or BSS solutions, including Ericsson and third party partner products
  • Meet with sales teams and customers to understand requirements and quickly and thoroughly propose and architect solutions
  • Lead direct and indirect, cross-functional teams, seeking assistance within a large, complex organization on proposals, offer development, demos, proofs of concepts, strategy development, 3rd party solutions, etc
  • Be a dynamic, inspirational, and positive evangelist and change agent within Ericsson and within Customer organizations
  • Read and respond to RFxs, develop solution architectures, customer offerings and presentation collateral, author white papers, marketing editorials, host solution webinars and participate and speak in industry events
  • Drive market product and solution requirements to business units or regional systems integration and development organizations
  • Be accountable for specific customers, specific opportunities, and/or incepting, cultivating and closing new business opportunities contributing to top and bottom line growth towards the group’s and Ericsson’s business objectives
  • Support the development of a regional OSS/BSS Growth Strategy
  • Ensure high level participation in global re-use and knowledge sharing
  • Provide Competence Center business needs/requirements to ensure optimization of delivery and accurate forecasting of resources and competence
  • Drive up selling in ongoing projects
  • Identify strengths and weaknesses of Ericsson’s positioning vs. competition in any given situation through research, industry contacts, personal networks, etc
  • Participate and represent Ericsson at industry forums such as the TM Forum, and engage in media and analyst interviews and social media marketing efforts internally and externally
  • 5+ years in leadership positions
  • 7-10 years in the telecommunications / IT industry
  • OSS and/or BSS knowledge, preferably both
  • Customer facing sales, solution definition/design/architecture and/or delivery experience
  • 7-10 years’ experience of relationship sales
  • 7-10 years of experience from Information and Communication Technology (ICT) industry
  • Strong personal track record and experience of sales and delivery with the practice area
  • University degree in Business or Engineering, Master’s degree would be advantageous or equivalent working experience
  • In-depth experience of Customer Support from Sales and Delivery
  • Proven business developing knowledge including financial & commercial skills
  • Ability to build rapport, both internal and external
45

Infrastructure Solution Manager Resume Examples & Samples

  • Own costing, solution definition, technical value proposition
  • Increase competitive solutioning (MDS) across all engagements with a target o100% for >10M deals
  • Mentor others, produce reusable assets and intellectual capital
  • Support onboarding of new clients and related delivery handovers
46

Solution Manager Resume Examples & Samples

  • At least 10 years experience in Professional IT Services with exposure to different technologies
  • At least 5 years experience in IT Infrastructure Solutions Design, architecture and Pre-Sales
  • At least 3 years experience in consultancy skills: good communication, articulation and presentation capabilities
47

Infrastructure Services Solution Manager Resume Examples & Samples

  • Detailed application of infrastructure technology, tools and concepts to attain project/business unit objectives. Ability to apply this knowledge without direct guidance
  • Communicates with other professionals (project managers, architects, IT specialists, consultants, and sales professionals) in the team on tools, technology and methodology related to the design and development
  • Experience in designing and costing infrastructure solutions. Documentation required includes proposals, Statements of Work (SoWs), cost models and high level technical designs
  • Excellent presentation, written and verbal communication skills, including interpersonal skills
  • Problem solving skills
  • Understanding of utility models
  • Understanding of a range of IT infrastructure including Intel and midrange (eg pSeries) platforms
  • Flexibility to meet deadlines and work under pressure
  • Demonstrated track record as a team player
  • Large IT account and projects exposure as an IT Architect
  • Master/Bachelor's Degree in an Information Technology related discipline
  • At least 10 years’ of IT Industry experience
  • At least 5 years’ experience as an IT Architect for a major customer
  • At least 5 years’ experience in IT infrastructure
  • At least 5 years’ experience in Intel and midrange platforms
48

Client Solution Manager Atlas Resume Examples & Samples

  • Act as the main point of contact for agency and client partners and be their go-to person for all day to day account management and business needs
  • Develop and grow existing client relationships for assigned key accounts, as a responsive, reliable, patient partner our clients can trust in long term
  • Track performance and provide real time feedback to sales, product, marketing & engineering cross functional teams on any platform development opportunities or issues
  • Articulate the advantages of using Atlas v’s competitor’s ad-tech solutions
  • Train new customers, introduce new features to the market and encourage the adoption of premium features
  • Provide consultative feedback to our partners on how get the most out of the Atlas platform
  • Contribute to integration best practices & stay on top of all new product developments
49

Technical Solution Manager With French Resume Examples & Samples

  • Data Backup / Recovery methodologies
  • Security products and services
  • Networking, LAN/WAN
  • Cloud
  • Data Center
  • Managed Services
  • At least 3 years experience as Engineer / Specialist, hands on practical knowledge
  • At least 2 years experience of Project Management / Delivery
50

Solution Manager Resume Examples & Samples

  • Good in DB2 RDBMS architecture concepts
  • Usage of database catalogs
  • Space management,
  • Managing Archive log files
  • Managing Re-org, Runstats utility
  • User management
  • Backup and recovery methods including point in time recovery
  • Backup and recovery using DB2 backup and restore commands
  • Ability to use export/import, DB2move, Load utility
  • DB2 node directory / catalog configuration
  • Database performance tuning using DB2dart, DB2explain utilities
  • Trouble shooting database issues using db2diag and notification logs,
  • Snapshot, event monitor, db2hc or enabling hmon
  • Basic SQL knowledge
  • Knowledge of Tivoli Storage Manager / Tivoli Data protector (TSM / TDP)
  • Troubleshooting of issues in Tivoli Storage Manager / Tivoli Data protector (TSM
  • Must have proven team working skills balanced with ability to work alone and a positive attitude
51

Nordic IT Business Solution Manager Resume Examples & Samples

  • Identify business needs and ensure that business applications meet the requirements
  • Interact with Regional Business Solutions team in order to make sure that local needs are taken into consideration in Regional/Group initiatives
  • Lead the roll-out of Group/Regional IT projects in the fields of Sales and Marketing, BI, Retail and Digital on your markets
  • Supervise application design, development and testing phases
  • Monitor and report the project status against its planning on a regular basis
  • Manage project budgets
  • Ensure “hyper-care” after project go-life
  • Review effectiveness and efficiency of legacy systems
  • Qualify & validate change requests
  • Manage 2 internal staff, and external consultants
  • Follow up on IT innovations in your domain
52

Product & Solution Manager Automated Exchange Resume Examples & Samples

  • Collaborate and define product Business Requirements documents
  • Previous Automated Exchange / Refund & Ticketing experience preferred
  • Minimum 5 years of product management experience in airline ticketing preferred
53

Infrastructure Services Solution Manager Resume Examples & Samples

  • Leads the solution definition in various proposals for solicited or non-solicited responses to customer requests
  • Identify, gather and analyze client requirements to support the design of the overall solutions
  • Design competitive and innovative Managed Network, Server and Storage solutions that meet the customer requirements
  • Communicates, explains, present, supports and defends the proposed solution to the customer, and in internal reviews and audits
  • Manage the development of the technical strategy for the deal as input into the solution, alternatives, assumptions, cost drivers and client transition requirements
  • Design and cost technical solutions that best meet the clients and IBM's objectives
  • Provides cost and schedule estimates for the solution delivery
  • Interlock with business managers, sales and delivery in designing the solution
  • Manage the development of technical/design aspects the solution, proposals, presentations and briefings and provide content to proposals as assigned during bid process
  • Provide technical support during contract negotiations
  • Work with Procurement to negotiate subcontractor agreements
  • It is expected that a TSA has 10 to 15 years experience in the telecommunications industry with strong understanding of Network Technology and systems management experience
  • Hands-on experience in network (LAN/WAN and network Security) domains is good to have
  • The TSA will have a broad understanding of GTS Services and technologies including; Server Services, Infrastructure Services, Security and Privacy, and Application Management
  • Proven understanding of IT budgets and cost drivers
  • People leadership experience
  • Demonstrated financial business acumen
  • Proven ability to manage complex projects to tight time lines
  • Experience with IBM and Microsoft Office Tools (Lotus 123/Excel, PowerPoint, MS Project, MS Word)
  • Professional interpersonal, organizational, written and oral skills
  • It is expected that a TSA has 10 to 15 years experience in the telecommunications industry with demonstrated understanding of Network Technology and systems management experience
54

Solution Manager Resume Examples & Samples

  • Confirmed hands-on experience in a subject matter expert role in the Packet Network area is required. Previous experience in a customer-facing organization
  • In-depth knowledge of IP broadband solutions, 2G/3G/4G Packet Network technology, specifically packet network interfaces, services, features, protocols, QoS, IP/MPLS transport technologies, O&M, KPIs, and network performance
  • Excellent understanding of the base technology of 2G/3G/4G packet network products, related standards and technology evolution (i.e, 3GPP, 3GPP2, etc.)
  • Excellent knowledge of both competitive and industry IP Broadband technologies, specifically with SDN/NFV
  • Market Knowledge of competitor offerings and Ericsson’s value propositions
  • Industry Knowledge of evolving IP Broadband and converged technologies, vendors, competitors, and service partners
  • A good understanding of end-user applications and their impact on the overall network performance is necessary for this position
  • Knowledge with devices and radio networks is a plus
  • Demonstrate business development, creative mindset with the ability to effectively present business driven Converged Network solutions to customers at all levels, demonstrating the value of the proposed solution
  • 7+ years previous experience working as a Solution Architect or Solution Manager. Past experience working in a direct customer-facing role with related pre-sales responsibilities is required
  • Excellent communication skills, team player attitude and ability to build a trustworthy and lasting relationship with the customer, Customer Units and other internal organizations is necessary for this position
  • Strong presentation skills are required in order to successfully secure the Ericsson portfolio in the market place
  • Ability to listen and negotiation skills are essential
55

IT Solution Manager Resume Examples & Samples

  • 7+ years relevant work experience
  • Specific experience implementing global call center systems
  • Functional understanding of telephony and call routing
  • Clear thinker who anticipates and develops strategies for anticipated future consequences and trends; strong strategic thinking capabilities
  • Experience with manual/automated demand management, request management and fulfillment tools and methodologies
  • Experience overseeing suppliers, holding them accountable for established SLAs
  • Experience with the conversion of business needs to requirements and solutions
  • Knowledgeable about current and possible future IT trends and technology
  • Strong project management, vendor management, and people leadership skills
56

Technical Solution Manager Resume Examples & Samples

  • Experience in Client facing role like consulting, building IT solutions, pre-sales, implementation of IT solutions
  • Ability to work with minimal management direction and communicate well with clients and IBM executives
  • Technical experience and knowledge in at least one of the following area: Mid-Range/Server (Windows, Linux, Unix), Storage, Mainframe, Network, Security
  • English – fluent
  • German/French/Italian/Czech – as an advantage
57

Solution Manager Resume Examples & Samples

  • Responsible for the development of the best, cost effective, technically sound and deliverable technical GTS solutions
  • Responsible for the overall success of the solution design and cost development in a technology specialty
  • Provide leadership and initiative to deliver new and/or complex high quality solutions to clients in response to varying business requirements
  • Incorporate in-depth knowledge of leading-edge products and technology in conjunction with industry and business results
  • Utilize a combination of IBM standard and custom solutions to develop solutions and associated cost cases
  • Ensure consistent delivery of high quality solutions which meet client business and technical requirements that fulfill IBM's obligations
  • Accountable for the technical solution design quality and success of the engagements assigned
  • Drive continuous improvement in Solution Design and influence the content of service products
  • Participate in deal reviews and lessons learned
  • Made up of Architect, IT Specialist and Consultant Professions
58

MEA Mobility Infrastructure Services Solution Manager Resume Examples & Samples

  • Minimum of 10 years experience in Professional IT services
  • Minimum of 5 years experience in Desktop/Laptop Management
  • Minimum of 5 years experience in Solution Design/Architecture
  • Superior client communications; written/oral/presentations
  • Language: English - Fluent
59

PNR Product & Solution Manager Resume Examples & Samples

  • Assessment of industry trends / customer needs to create a future direction of the product
  • Represent Sabre Airline Solutions at global/regional industry forums to communicate our vision/strategy/roadmap and drive industry standards
  • Collaborate with the business team and on marketing and go-to-market plans
  • Demonstrate leadership and build strong internal relationships across different business units
  • Experience with market research and competitive analysis
60

Solution Manager Resume Examples & Samples

  • Own technical solutions from inception, through to proposal
  • Present a technical solution with compelling business value that includes IBM innovation, provide unique differentiation, and integrate other IBM brands
  • Increase competitive solutioning across all engagements with a target of 100% for >10M opportunities
  • Consistently developing technical solution strategies and providing cost targets that are market competitive
  • Is guided by IBM and OpenGroup (ITAC) Certification standards for technical and professional development
61

Infrastructure Service Solution Manager Resume Examples & Samples

  • To deliver Mobility solution with IBM value proposition to the customer in presale stage
  • To deliver infrastructure design, maily focused on network, security, and other systems
  • At least 3 years service delivery experience
  • At least 3 years presales experience
  • At least 2 years IT architect experience
  • Consulting experience will be preffered for the position
  • Enterprise IT infrastructure architecture solutioning skill
  • Unix/x86/Storage solution design including Virtualization, Migration
  • IT operatoin and management
  • Multi-year price/cost model development
  • Good communication and presentation skill
  • English communication skill
62

Infrastructure Service Solution Manager Resume Examples & Samples

  • To deliver Hybrid IT solution with IBM value proposition to the customer in presale stage
  • Private and Public Cloud
  • IaaS/PaaS/SaaS knowledge
  • Arhictecture for Cloud Management Platform
  • Unix/x86/Storage/network infrastructure technology including Virtualization, Migration
  • Software Defined Environment
63

Solution Manager Resume Examples & Samples

  • Lead and Contribute to the design, development and implementation of winning technical solutions for customers to introduce and establish new technology solutions into their business and business processes
  • Should have experience in writing proposals, responding to RFPs, RFIs and quality client presentations. Work closely with OEMs and partners to support the development of winning solutions at optimum cost
  • Effectively interface with Sales and bid-management teams
  • Should have exp in developing security solutions around Network security, Identity and access control solutions
  • Should have deep knowledge of solution design in areas of Data Center Networking, Virtualization and Cloud Networking, Mobility Networking and social and collaboration network solutions
64

Solution Manager Resume Examples & Samples

  • Drives the deal to closure
  • Transforms the pursue process in business value to the customer
  • Formulates a commercially viable business case, guides the proposal, and drives the deal to closing
  • Working closely with the account team, leads the bid team in interactions with the customer executives and manages relationships with the customer's IT teams
  • Drive technical solution discussions on large to very large opportunities, spread across service lines covering RFI / RFP (Creation /response /solutioning /Presentations /Commercials /Negotiation/Contracting/Transition Handover )
  • Prepare TCO, commercial models & simulations for service transformation propositions
  • 12 to 15+ years of experience in Solutioning, pre sales and preferably worked as a infrastructure architect
65

Technical Solution Manager With Spanish Resume Examples & Samples

  • Systems/servers operations solutioning in general
  • Networking solutioning
  • Designing and pre-sales skills in Data Center and Campus technologies LAN, WAN, such as CISCO, Juniper, Huawei, F5, Citrix (Switching and Routing, Firewalls, Load Balancers…). Certification level of CCNA/CCDA, CCNP/CCDP, CCIE
  • Designing and pre-sales skills in WiFi technologies such as CISCO, Aruba
  • Designing and pre-sales skills in Converge Communications (IP Telephony, Collaboration solutions) technologies in CISCO, MicroSoft
  • Storage solutioning (hardware & software)
  • Backup Software and Hardware products available on the market
  • Business Resiliency
  • Virtualization solutions (hardware & software)
  • Mobility solutioning
  • Designing and pre-sales skills in End User Support solutions: Help Desk, SW platform Management, On site support
  • Designing and pre-sales skills for Mobility Platforms and Tools such as MS Windows, MDM solutions (MaaS 360, MobileIron), Citrix solutions, SCCM, BigFix, Maximo, Apple OS X
66

Technical Solution Manager With English Resume Examples & Samples

  • Security
  • Technical experience and knowledge in at least one of the following area
  • Experience in Client Facing role, for example: consulting, building IT solutions, pre-sales, implementation of IT solutions
67

IT Solution Manager Resume Examples & Samples

  • 3-5 years of experience in one or more following IT areas
  • Server Hardware,
  • Server Virtualization
  • Server Operating Systems
  • Backups or Disaster&Recovery
  • End User Services
  • Dealing with external or internal Customers
  • Work to deadlines
  • Ability to work in a dynamic and multicultural environment
68

Business Solution Manager Resume Examples & Samples

  • Maintain and execute IT governance structure with adidas Demand Planning, Purchasing, Logistics and Operations Market Process Owners to resolve issues and prioritize enhancement requests in support of adidas Group strategic direction
  • Identify and address adidas Market Central Sales and Operations demand to GIT in a timely and comprehensive manner and ensure business requirements are clearly articulated and documented
  • Responsible for project delivery of applications or technology
  • In depth knowledge of common Systems esp. SAP (AFS) MM, SD, EDI, MDM Systems, in terms of usage, configuration and enhancements
69

Infrastructure Services Solution Manager Resume Examples & Samples

  • Cisco UCS, Versastack, VMWare, VMTurbo, modernization of client environment, architecture, sizing and scoping of core platforms, integration, disaster recovery and high availability expertise specific to the architecture components
  • Familiar with IBM Power systems and Intel architecture
  • French language
  • Cisco Network design
  • Professional communication and presentation skills
70

Functional Solution Manager, FSM Resume Examples & Samples

  • Manage overall design of FDW & BPC by focusing on optimization activities in support of evolving business planning, forecasting, reporting and analytical requirements
  • Understand end to end design from business and technical perspective across all FDW & BPC processes, information flows, master data and reporting
  • Comprehend end to end solution implications and identify inter-dependencies
  • Own overall responsibility for the FDW & BPC data architecture for SAP and non-SAP data sources
  • Design BI/EPM reports & queries using all available SAP / MS tools
  • Review and provides input into user acceptance test plans as appropriate
  • Identify opportunities to increase business value and drive competitive advantage of FDW & BPC
  • Serve as Key Subject Matter Expert for Issue Resolution, Break Fix and Training
  • Provide guidance to IT support team on deviation from defined technical/process checklist
  • Act as a technical consultant for finance / business users related to FDW & BPC data quality, structure, design, reporting and etc
  • Support issue resolution associated with the implementation and testing of major SAP upgrades and service pack enhancements
  • Proactively share new learning’s with others in order to improve organizational efficiencies
  • Offer technical expertise, feedback or advice as a valuable resource to others
  • Manage the development lifecycle of new capabilities across FDW & BPC
  • Walk business requirements forward to technical design by leading the definition, design and development of FDW & BPC information architecture and associated information models to enable cross functional management reporting and performance optimization capability building
  • Manage the translation of complex Functional Specifications into detail Technical Designs and Technical Specifications
  • Provide input, guidance and recommendations on Technical Designs developed by other team members/vendors
  • Develop project plans and timelines for complex work requests
  • Manage onshore and/or offshore development resources (as needed)
  • Manage functional and technical contractor teamsin the development of new capabilities and issue resolution/break-fix process
  • 7-10 years of planning, forecasting and reporting solutions experience
  • 5-7 years of experience in Business Objects business intelligence systems design, architecture, development, testing, deployment, and support
  • 3-5 years of relevant working experience in the area of finance or decision support reporting
  • Strong ability to work with business partners on creating specifications of business needs and how they map to reporting requirements
  • Strong ability to identify and implement design, architectural, and process improvements
  • Ability to quickly learn and understand business strategies, objectives, processes
  • Ability to evaluate new work efforts to determine effort, resources, and time required to execute
  • Ability to gather business requirements and conduct necessary analysis to determine required technical work
  • Self-driven, motivated, team player
  • Strong execution experience and follow-up
  • Proven innovation
  • Ability to grasp abstract ideas
  • Results and action oriented
  • Team player—stepping in for one another and giving each other mutual support in difficult situations
  • Assertiveness—the ability to execute defined objective, solutions, and option analysis
71

Mobility Solution Manager Resume Examples & Samples

  • Extensive knowledge of end user environments: VDI, traditional desktop / notebook and beyond - leveraging the latest technology and service delivery innovations to bring increased value and improved overall IT cost
  • Proven track record in technical sales in the area of end user service solutions (virtualization, cloud computing, managed services, telecom expense management, mobile device management, mobile application enablement, Collaboration, etc.)
  • Pre-sales / bid-team experience including creation of cost models, SOWs, response to RFI/RFP etc
  • Delivering against challenging time frames either alone, or as part of a team
  • Excellent oral, written communication and presentation skills for C-Level clients e.g. CIO, CTO, CFO
  • Able to work in a team of experienced solutioners
72

Infrastructure Services Solution Manager Resume Examples & Samples

  • Develop Architecture and Lead in Architectural Strategic Direction
  • Perform Architectural Leadership and Manage Architectural Risk
  • Use Consulting Techniques, Manage Client Experience and Demonstrate Knowledge of Client's Business
  • Apply Engagement Solution Process Knowledge and Develop Engagement Technical Solutions and Cost Cases
  • Apply Architectural Thinking and Architectural Methods, Use Architectural Modelling Techniques and Existing Work Products
  • Perform Stakeholder Requirements Management, Develop Client Requirements and Architectural Decisions
  • Perform Solution Assessments, Architectural Asset Development and Develop Project Output for Future Reuse
  • Lead Strategy/Design/Implementation of Solution and Plan Architectural Aspects of Project
  • Construct Work Breakdown Structure and Project Plan
  • Lead Individuals and Teams, Use Oral and Written Communication Skills
  • A minimum of 5 years experience in an IT Architect role
  • Demonstrated experience in enterprise-wide infrastructure architecture and design
  • Demonstrated experience with consulting and building relationships with clients for the purpose of consultative selling
  • A strong background in cross-platform technical architecture - spanning Wintel, UNIX, Storage and Mainframe platforms, and an appreciation of Network and IT Security disciplines
  • Demonstrated skills in translating business requirements into technical solutions
  • Demonstrated experience as a pre-sales architect preparing Scope of Requirements (SOR), business proposals, Statements of Work (SOWs), Business Cases and Cost Models (CM)
  • Demonstrated application of tools, technology and methodology related to the design and development of infrastructure solutions, and participates in their evaluation and design review
  • Ability to work with a diverse team of professionals, such as Project Managers, IT Architects, IT Specialists, IT Consultants, sales professionals as well as customer, vendor and subcontractor personnel to achieve the team's technical and schedule goals
  • Knowledge of Service Management Integration, ITIL and TOGAF
  • Intel technologies – IBM System x, UCS Blades (5)
  • Microsoft technologies - Windows Server OS, Active Directory, Group Policy, SCCM, SCOM, Exchange, SQL, HIS, IIS, ISA and Windows Desktop OS (5)
  • UNIX operating system and infrastructure technologies - IBM AIX System p and System i, SUN Solaris, HP-UX and Linux (4)
  • Virtualisation technologies – VMWare, Citrix (5)
  • Network and Security technologies – Cisco, Checkpoint, F5 (5)
  • Storage technologies- IBM, EMC and NetApps (5)
  • Mainframe technologies - System z / zOS (4)
  • Technical Leadership and teaming – ability to lead a diverse technical team with excellent negotiation skills in a client facing / matrix environment (5)
  • Verbal, written and presentation skills - include proposal and technical document writing (5)
  • Process management and problem solving (5)
  • Ability to work under pressure with good time management ability in meeting tight deadline (5)
73

Infrastructure Services Solution Manager Resume Examples & Samples

  • Development of proposals to meet the customer requirements, including responding to RFI, RFP,
  • Several years experience of running medium / large projects and working with third parties
  • Excellent written and verbal communication skills including presentation skills
  • Needs first-­rate leadership skills
  • Needs first-­rate negotiating skills
  • Needs first-­rate presentation skills
  • Ability to manage multiple detailed solutions
  • Experience in a solution design or proposal development role within IBM or with external IT vendor
74

Technical Solution Manager Resume Examples & Samples

  • Has experience leading deals greater than $20m TCV
  • Technical and commercial experience signing contracts
  • Works effectively with other team members to understand customer needs in order to design, evaluate and implement infrastructure solutions to meet those needs
  • Analyses problems and suggests infrastructure solutions involving IT technology, methodology, process, tools and solution components
  • Experience with infrastructure lifecycle management and design methodologies is mandatory with a strong understanding of systems management processes and techniques
75

Infrastructure Services Solution Manager Resume Examples & Samples

  • Ability to lead large groups and be a primary facilitator
  • Ability to shape client expectations
  • Drive client pursuits and engage in complex deals
  • Ability to work with global and diverse teams in a dynamic environment
  • Ability to work in a matrix management model
  • Solid knowledge of the IBM Mobility Services portfolio
  • Depth of knowledge in Client Care Services Powered by Watson
  • Understanding of compliance issues and industry standards frameworks
  • Service Desk/EUS specialization and Cognitive experience
76

Epic HCC Solution Manager, Optimization Resume Examples & Samples

  • Possess 5+ years of experience in at least three of the following
  • Consulting experience in a healthcare setting
  • Client management experience
  • Solution or program management experience
  • Experience presenting to senior executive level audiences
  • Demonstrable analytical reasoning or quantitative analysis
  • Analytical reasoning and solution-focused problem solving
  • Proven ability to prioritize across multiple projects and relationships
  • Proven ability to manage projects independently
  • Proven ability to work collaboratively in a team
  • Possess strong written and verbal communication skills
  • Willingness to travel at least 40% domestically
  • Master’s Degree in a health or business related field
  • Epic EHR experience
  • Hospital or ambulatory operations experience (e.g. fellowships, residencies, full-time employment)
77

Solution Manager Bact / Alert Resume Examples & Samples

  • Insure availability of the range : Range management, price definition, product availability, reference management in SAP, complaints handling in support of CSI
  • Innovation : Develop the range taking into account sales, segment marketing, R&D and customer service insights among others
  • Build the yearly product/range marketing plan : potential market, target, product features, price, commercial deployment, communication and training
  • Define project specifications and business plan for the product range under his/her responsibilities. Present BP. Contribute to the GO/NO GO decision making process
  • Ensure profitability objectives achievements coming from the core business strategy; determine the price levels; create sales presentation materials with high impact on sales. Collaborate with local PM and KOLs in order to analyze the market and the challenge plan for each range of product. Contribute/stimulate networking activities and discussion with experts/KOLs
  • Keep close relationship with key customers to capture customer experience and engage in product deployment and execution in the field in subsidiaries
  • Coach, train and support local sales & marketing teams
  • Drive and animate product launch and deployment plans
  • Re-Launch product range
  • Build testimonials and KOL network to promote applications
  • Explore and drive deployment towards new segments and applications
  • Level 8: Dual post-graduate degree in Science and Marketing, with 10 years of experience in a sales or marketing environment (ideally in IVD)
  • Level 7: Dual post-graduate degree in Science and Marketing, with 10 years of experience in a sales or marketing environment (ideally in IVD)
  • Good communication skills,
  • Able to handle priorities and deliver commitments on time (result and progress oriented),
  • Source of initiative with a “what if attitude” (desire to learn), Team spirit and customer oriented
78

Digital Solution Manager Resume Examples & Samples

  • Take a holistic approach to capture customer insights precisely and translate it into the best Asset Performance Solution
  • Ensure solution is customer centric, outcome based and deliverable
  • Prioritize the solutions that need to be implemented
79

Presales Customer Solution Manager Resume Examples & Samples

  • Responsible for highly complex / visible pre-sales and/or post-sales support of company products/systems
  • Supports regional and offshore Demo Architect teams to build demos based upon customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping
  • Guides team in creation of overall theme & competitive differentiation (value wedges)
  • Effectively transitions engagement to implementation partner / Field Services
  • The Presales Customer Solutions Manager (PCSM) leads and manages all Presales engagements for a given set of opportunities aligned to a group of sales teams. S/he works with the sales teams to support sales strategies by engaging the appropriate Presales team. A Presales Customer Solutions Manager must possess strong solution selling and value-based selling skills, and be able to mentor and coach the assigned presales team members in support of sales cycles
  • Work directly with each Sales AE to assess the right time to engage presales resources and approve/deny the use of presales specialists in those sales opportunities
  • When appropriate, assign a Solution Captain to an opportunity
  • Personally get engaged in supporting the key deals in the territory through customer interactions and presentations where qualified
  • Monitor the impact of each presales team member throughout each sales cycle in order to fairly compensate each once the deal closes
  • Collaborate with the sales team to identify whitespace opportunities
  • The Solution Architect must be able to articulate for a customer the values of SAP’s innovative platform across all 5 SAP market categories (Cloud, Mobile, Database & Technology, Applications and Analytics) and must also serve as a subject matter expert in one or more of these categories
  • Collaborate with local sales and presales teams to plan account strategies through participation in informal and formal account reviews
  • Interact with customers through executive meetings, discovery conversations, solution demonstrations, executive presentations and follow-up discussions
  • Share in-depth knowledge and experience with local presales teams
  • Demonstrates 10+ successful engagements
  • Business level local language: expert Fluent English spoken and written
80

Presales Customer Solution Manager Resume Examples & Samples

  • Deep Subject Matter expertise in the business processes associated with SAPs eSCM Solutions including Supply Chain, Manufacturing, Product Lifecycle Management, Operations and Environmental Health & Safety
  • Excellent knowledge in Supporting SAP Procure to Pay, Order to Cash, Logistics & Warehouse Mgmt functions is needed
  • SAP knowledge in multiple modules including SD, PP, QM, FI is needed
  • Knowledge inSAP PPM is a plus point
  • SAP certification would be an added advantage
81

Solution Manager Service Provider Resume Examples & Samples

  • Bachelor Degree or Higher
  • 5 years of experience in the content distribution marketplace (as either customer or vendor)
  • 5 years in product management and/or solutions management
  • Strategic analysis and business modeling skills
  • Technical understanding of the core hardware elements of an enterprise data center (i.e. compute, networking, and storage) and the software/hardware ecosystem that supports content distribution
  • History of directly supporting sales resource in the field and incorporating their feedback to refine offerings
  • Proven track record in managing complex matrices
  • Excellent analytical and communication skills
  • Attention to detail balanced with high level process overview/improvements
  • Business Acumen (understanding of the sales cycle)
  • Solid understanding of corporate customers - and the way they procure and consume IT
  • Proven track record of presenting directly to executive and C-level customers
82

IT Solution Manager Resume Examples & Samples

  • Ensure that solutions are designed, developed and deployed globally to meet Business Partner requirements
  • Maintain Requirements and Build oversight responsibility globally to ensure that these solutions are successfully designed and deployed. This involves working with a team of Business Analysts, Solution Architects, Program Managers, and Engineers to create new and improved solutions. This oversight includes suppliers and the services they provide to develop, test and deploy solutions
  • Participate in Demand Management and take responsibility for the intake, review, prioritization and fulfillment of Service Requests
  • Hold the supplier responsible for delivery performance through requirements and service level agreements (SLAs)
  • 5+ years relevant work experience in SAP BW/BI
  • Proven knowledge of Big Data, including Hadoop and SAP HANA
  • Prior experience with Retail-specific SAP solutions
  • Experience with mobile-based BI Solutions
  • Familiarity / Experience with SAP FMS and HANA analytics
  • Dedicated to meeting the expectations and requirements of internal and external customers
  • Experience working with suppliers to design and develop solutions
  • Resolves conflicts quickly and knows when to escalate
  • Possesses strong IT, planning, and financial knowledge and skills to do the job at a high level of accomplishment
  • Strong project management and people leadership skills
83

Infrastructure Services Solution Manager Resume Examples & Samples

  • At least 1 year experience in developing services solutions related to MobileFirst.At least 1 year experience in developing services solutions related to MobileFirst
  • At least 2 years experience in a perform role as a solutions architect
  • Experience working across diverse teams to facilitate solutions
  • Experience in working international roles and bids
84

Solution Manager Resume Examples & Samples

  • Bid Team experience - design skills in a variety of technologies
  • SDM costing and SCAN/DCA skills
  • Understand and support Framework Blue models
  • Experience with GS Method and understands applicable work products
  • Experience in a bid or large project team as an SME, providing accurate costings and sound technical solutions
  • Demonstrable cross-platform skills when a multi-platform bid or project is required
  • Skill in cross-functional architectural (eg. Helpdesk, Security, etc)
85

Business Solution Manager Resume Examples & Samples

  • Acts as an interface between business and IT functions and as an initial contact point for business leads in order to initiate project proposals
  • Provides input and supports the Information Manager and Demand Manager in the portfolio management processes
  • Translates business strategy into an Informatics context and works with PI Architects to establish an IT strategy which delivers value to the business
  • Plan and facilitate workshops and end-user working sessions intended to surface requirements and validate designs
  • Collaborate with Business Solution Managers across functions and regions to identify and address business problems and opportunities, evaluate alternative informatics technologies and research industry best practices and emerging trends
  • Take responsibility in ensuring the solution meets the customer needs. Support operational services teams in ensuring continued business value realization and business adoption
86

Client Solution Manager Resume Examples & Samples

  • Knowledge of business process improvement tools and techniques and ability to understand, monitor, update, or enhance existing business or work processes
  • Knowledge of and ability to design, develop and implement a whole range of application tools or modules used in Customer Relationship Management (CRM)
  • Knowledge of the organization's customer support policies, standards and procedures and ability to guide customers on all company interactions
87

Solution Manager Resume Examples & Samples

  • Understanding of tools including SQL Database, Data Modeling Concepts, & FPX Tool Suite
  • Demonstrates basic knowledge of data principles and concepts to support data quality, validation and ownership
  • Recommend leading practices for identifying and managing deployment impact; Review/approve strategy/approach to identify and manage deployment impact; Provide guidance to business stakeholders in identifying and managing deployment impact
  • Demonstrates ability to work with vendors and internal organization to define specific product roadmap(s)
  • Recommends leading practices in the area of technical writing; Promotes consistency across written materials; Provides guidance on the strategy and approach for written materials
  • Proven track record in developing deployment approaches and deployment programs
  • Ability to understand and communicate the value proposition of FPX’s solutions
  • Identify solutions to mitigate deployment risk in support of quality and risk management processes
  • Negotiation and influence management skills and high relationship management skills
  • Knowledge of budget, project management and demand management processes
  • Ability to lead people in virtual, cross-functional and cross -member firm teams
88

Business Solution Manager Resume Examples & Samples

  • Work with business process owners to identify and document business requirements and processes
  • Analysis business requirements for IT service and transfer these requirements to system and solution requirement
  • Work with Global IT and local vendor to delivery IT solution to realize the business requirements
  • Responsible for system realization, develop functional specification, prepare user testing case, perform integration testing, prepare user training materials and deliver end user training on adidas China Official Site and Order Management System
  • Assistant line manager on all eCom initiative and project
  • RFC management to ensure approvable and deliverable in time
  • Work with adidas IT team to support eCom IT hosting and Infrastructure management
  • Monitor and analysis on eCom relevant vendor performance via adidas ticket system and generate relevant report
  • Proven strong problem solving, data interpretation, analytical skills and presentation skills
  • Strong written and oral English skill
  • Above bachelor degree in Computer Science or equivalent area
  • 2-3 year experience with digital solutions specifically Brand eCommerce
  • Ideally founded technical knowledge and/or worked on digital architecture (Wechat, CRM) and platform operations
  • Rich project management experience in eCom IT support or eCom business
  • More than 7 years of IT experience with at least 3 years of hands-on experience in eCom IT service/solution/process development and delivery
89

Global Solution Manager Resume Examples & Samples

  • Promote knowledge sharing through the Human Resources organization, and wider organization, to facilitate seamless exchange of information across systems, and the ability to access this information in an organized, centralized repository
  • Work closely with subject matter experts to support their delivery of knowledge by building the appropriate processes and tools, and making appropriate use of best practices as they relate to searches, data and text mining, knowledge base articles, etc
  • Responsible for delegating knowledge components to individual subject matter experts
  • Help build a culture of knowledge management through innovative capture and share; pilot new methods of collaboration and interactions that support knowledge capture and reuse
  • Help transform knowledge into broad expertise for both internal services and partners
  • Partner with the global and regional knowledge management experts to deliver a positive customer experience and provide a comprehensive source of knowledge
  • Ideally 3 to 5 years’ systems and data & knowledge management experience working in a HR Shared Services / Customer Service Delivery environment within an international environment
  • 3 – 5 years of project management experience, preferably in an HR context
  • Experience with service management / delivery technology/ tools (i.e. ServiceNow, Ticketing, Telephony, Chat platforms)
  • Experience with SAP HR or other ERP HR systems Six Sigma/Quality Management certification preferred
  • Knowledge and familiarity of ServiceNow products and solutions preferred but not required
90

Consulting Solution Manager Resume Examples & Samples

  • Work directly with the clients to better understand the opportunity, credentialize our organization with the client, and develop the appropriate solution design and estimating models
  • Provide key assistance with responding to Client RFPs
  • Manage Consulting Solution Leads, who will report to this Solution Architect role, and provide significant support and leadership in the crafting of client solutions and estimates
  • Ensure the designed solution approach supports the Public Sector Consulting strategy and the Financials solution staffing priorities
  • A thorough background in enterprise Financials implementation Consulting. This includes deep understanding of the applications and the relevant industry practices. Application experience should include in GL, AP, PO, EXP, Assets, Billing, Receivables, and other core Oracle Financial applications
  • Experience and knowledge of the Oracle Financials Cloud applications, including the core Oracle tools involved and the necessary processes and procedures associated with implementing this applications
  • Significant experience in developing and estimating Financials based implementation solutions for a number of clients. Understanding the process to estimate, price, and integrate statements of work is important
  • Good leadership skills will be needed to integrate a team of senior solution leaders that report to this solution architect role and will/can provide significant expertise in crafting estimates and solutions for Financial business needs
  • While most work is expected to be focused on Financial Cloud solutions, experience with PeopleSoft and/or Oracle EBS Financial application consulting is considered a definite positive
91

Consulting Solution Manager Resume Examples & Samples

  • 12+ years of software development experience using multiple computer languages
  • Experience building large scale distributed data processing application or
  • Experience with a range of big data architectures, including Cloudera, Hadoop, Pig, Hive, MapReduce, HBase, and other big data frameworks
  • Real time data processing using Apche Storm, Spark streaming etc
  • Overall understanding and experience of real-time analytics, data warehousing and data modeling and data management,
  • Understanding of analytical tools, languages, or libraries (e.g. SAS, Open R, Mahout)
  • Experience with NoSQL databases such as mongoDB
  • Experience in enterprise data & analytic disciplines such as Enterprise Architecture, Enterprise Data Management, Enterprise Data Warehousing
  • Cloud deployment experience (AWS) – familiarity
92

Consulting Solution Manager Resume Examples & Samples

  • Senior-level consulting professional (Level 6) with 12 years of consulting experience and 3 years of relevant experience in solutioning with a considerable and cumulative breadth of knowledge and understanding of solutions, industry best practices, in-depth implementation experience, multiple business processes or technology designs across multiple product families or domains, specifically Oracle EBS Financials, ERP Cloud Financial product suites, HCM Cloud product suites, CX Cloud product suites
  • Collaborates with the consulting sales team and potentially multiple pillar Solution Architects to design innovative solutions that have significant industry-wide impact
  • Excellent communication skills, both verbal and written. Also, excellent organizational skills. Ability to coordinate multiple deals simultaneously
  • Support US EST time zone
  • Analyzes business needs to ensure Oracle solution meets customer objectives. Exercises creativity and independent judgment and business acumen in selecting methods and techniques to design the most complex business solutions utilizing Oracle products and technology to meet customer needs
  • Coordinates or develops statements of work, work breakdown structure and/or level of effort and staff plans. Anticipates program/project risks and suggest risk mitigation to program/project manager and communicate to Risk Management as applicable. Escalate at-risk programs/projects to Oracle senior management
93

Senior Solution Manager Resume Examples & Samples

  • Develop the technical solution for a deal based on client requirements while ensuring IBM Global Services meets its profit goals and objectives over the life of the contract
  • Demonstrate product, service, and marketplace knowledge and experience when developing commercial constructs and business cases
  • Create staffing plan and develop costing models for proposals
  • Act as a rapid-reaction force to respond quickly and effectively to short-fuse opportunities
  • In this role, you will have the opportunity to interact directly with clients. As such, travel to client sites is required, up to 4 days per week. Preferred candidates will reside within a 50 mile radius of a major airport
  • At least 7 years experience in developing solutions for complex consulting projects for a Tier 1 consultancy in the Digital , Analytics, or Strategy practices
  • At least 7 years experience in business development with C-suite relationship builder skills
  • At least 10 years experience in business development with C-suite relationship builder skills
  • At least 10 years experience in negotiating and selling consulting projects
94

Deal Solution Manager Resume Examples & Samples

  • Contribute to RFI and RFP responses
  • Create impactful presentations, backed by market intelligence, to support the sales / business directors on specific pursuits
  • Manage solution approach discussions and demonstrations at customer visits by bringing together all the capabilities and functions to showcase ATOS’ global capabilities
  • Actively participate and contribute to account mining / cross-sell activities and follow them up by pitching relevant capabilities to help create new opportunities
  • Create and maintain an effective knowledge management system to support all the phases of the opportunity lifecycle. Additionally update the sales team on the new solution offerings
  • Create collaterals and case studies based on offerings and work delivered by ATOS, demonstrating the ability to address customers’ specific business needs
  • Contribute to development of white papers / thought papers on emerging areas
  • Experience of engaging with business and IT functions in customer organisations and a strong appreciation of their business reality and strategic needs
  • A deep functional understanding of at least one industry and / or a major technology area
  • Understanding of opportunity management lifecycle, IT development lifecycle and various methodologies
  • Interfacing with multiple internal teams to cover each facet of the solution beyond just the technical component
  • Ability to work in dynamic situations, short timelines and with strict deadlines
  • A strong financial acumen would be preferred
95

Senior Solution Manager Resume Examples & Samples

  • At least a bachelor degree in a technical direction
  • Experience in the field of developing proposals for IT projects in complex and multidisciplinary environments · A business and entrepreneurial attitude, persuasiveness, creativity and enthusiasm in order to bridge and integrate various stakeholders
  • Multiple years of experience in Application Development and Maintenance as a Project Manager, Service manager, Software Architect or Developer
  • Ability to perform problem analysis of customer requests and structure the solution definition process
  • Good understanding of, and practical experience with the shaping of the desired IT-solution, bid financials and closing a contract
  • Challenging work with most remarkable global and local clients in various industries
  • Innovative atmosphere with passionate and responsible colleagues and management
  • Atos’ global network tools and support
  • Flexible working time with remote working possibility
  • Atos University and/or external training and education
  • Occupational healthcare included Specialist doctor services
  • Performance based bonus
  • Possibility for Company car
96

Business Solution Manager Resume Examples & Samples

  • Acting as an interface between business and IT functions and as an initial contact point for business leads in order to initiate project proposals, and translating business strategy into an Informatics context and working with Pharma Informatics Architects to establish an IT strategy which delivers value to the business
  • Striving for harmonization of business processes across sites and departments by propagating common standardized data models, applications and technologies that are in line with the cross-functional or functional Informatics strategies and architectures
  • Leading and driving project scoping phase, as well as obtaining resource confirmation and supporting the business to obtain project approval by the GPS Informatics Portfolio Committee (IPC), and preparing the project charter and other mandatory deliverables together with the Informatics Project Manager (IPM)
  • Clarifying available technology on the market and driving the identification of the most appropriate solution for Roche through formal RFI/RFP/RFQ processes
  • On the basis of identified business needs, establishing user requirements (URS) and working with delivery and the project team to ensure that the final solution matches the URS and customer’s need and that it is delivered within planned budget
97

Solution Manager, Speech Analytics Resume Examples & Samples

  • Build a culture around Speech Analytics
  • Manage program focus to support business objections and goals
  • Provide speech analytics guidance to the business for the development, design and implementation of new and on-going initiatives
  • Develop and track performance metrics to monitor, measure and report on effectiveness and goal attainment leading to continuous improvement and overall Return on Investment
  • Proactively identify opportunities for operation optimization
  • Manage multiple request across cross functionally project teams setting timelines, follow up actions and communication of results
  • Utilize speech analytics business intelligence tools and underlying data with other Operation data source to monitor, summarize and inform leadership about internal processes and trends
  • Participate in process improvement activates to meet evolving analytics requirements
  • Manage team of data analysis
  • Bachelor’s Degree in Business, Marketing, Economics and Statistics or other quantitative oriented fields or equivalent experience
  • 1 to 3 years experience including
  • Ability to project professionalism over the phone and in person
  • Strong interest in current events and pop culture, as related to assigned channels / programs
98

Solution Manager Resume Examples & Samples

  • Investment Solutions (strategy)
  • Fiduciary Management
  • Liability Driven Investment
  • Risk Managed Investment (growth asset risk management); and
  • Advanced Bond Beta
  • Takeon, operational setup and implementation of client solutions for new clients. Client solutions are built upon our LDI platform, but this individual will be focussed on Fiduciary Management and other multi-component solutions. As a result, the implementation will encompass the setup and integration of a range of complementary component parts. The successful individual will be responsible for diligently implementing agreed take on and change processes across these clients
  • Management of material changes to mandates for existing clients, with similar structures to those described above
  • Liaison with other parts of Schroders (Distribution, Transitions, Legal, Middle Office etc) to ensure effective completion of processes and smooth take on of new clients and changes to portfolio structures. Monitor and oversee the progress of current live projects
  • Provide support to other members of the Portfolio Solutions team across the wider client base
  • Previous experience in an investment role, including involvement with operations / implementation
  • Dependable and reliable delivery of work under their own initiative
  • Organised and effective project management
  • Attention to detail and deadline focused
  • Effectively prioritise tasks and juggle competing business requirements
  • Capacity to work cooperatively with a broad range of internal and external stakeholders
  • Experienced and proficient with Excel
  • Familiarity with operational and legal aspects of investment management
  • Interest in investment markets, finance and economics
  • Familiarity with the fundamentals of derivatives (CFA Level II equivalent)
  • Ability to code in VBA / Matlab
99

Senior Solution Manager Resume Examples & Samples

  • Act as senior solution manager on an industry focused team with development of new and/or expansion of existing business
  • At least 12 years experience in building commercial models for deals with TCV >$50M
  • At least 12 years experience in selling and delivering strategic consulting solutions
  • At least 12 years experience in developing solutions for complex consulting projects for a Tier 1 consultancy in the Digital, Analytics, or Strategy practices
  • At least 12 years experience in business development with C-suite relationship builder skills
  • At least 12 years experience in negotiating and selling consulting projects
  • At least 12 years experience in working within Industrial, Financial Services, Communications, Life Sciences, Consumer Packaged Goods, Travel & Transportation, or Retail Industries
  • At least 15 years experience in selling and delivering strategic consulting solutions
  • At least 15 years experience in developing solutions for complex consulting projects for a Tier 1 consultancy in the Digital, Analytics, or Strategy practices
  • At least 15 years experience in business development with C-suite relationship builder skills
  • At least 15 years experience in negotiating and selling consulting projects
  • At least 15 years experience in working within Industrial, Financial Services, Communications, Life Sciences, Consumer Packaged Goods, Travel & Transportation, or Retail Industries
100

Solution Manager Windchill PLM Resume Examples & Samples

  • 50% -
  • 10+ years’ experience as a technical lead for projects is required
  • 5+ years’ experience with development and configuration of Windchill PLM
  • Expert knowledge of Windchill PLM
101

Solution Manager Resume Examples & Samples

  • The Solutions Manager must have experience in a number of related technologies and networking scenarios and be comfortable with complex diverse systems environments. The Solutions Manager is a highly experienced senior technologist who has the ability to share and communicate ideas verbally and in writing, to executive staff, business partners, and technical resources in clear concise language
  • The Solutions Manager must be proficient in IPbased communications related technologies such as SIP, TCP/IP, H.323, H.264, HTML, MSRP, TLS, SDES, MIKEY0, Network Service protocols (DNS/DHCP/NTP etc.), ISDN/PRI and CSTA
  • The Solutions Manager must also be familiar with Voice over IP network architectures and deployment models
  • The Solutions Manager should be familiar the architecture of the nextgeneration emergency network (ESInet) and with the North American (NENA) and European (EENA) standards defining that architecture. He/she should also have knowledge of the functions of the various components that make up the ESInet (BCF, ESRP, ECRF, LNG LPG, PSAP) and the communications protocols used to communicate between those nodes
  • The Solutions manager has several essential duties and responsibilities, which include the following
  • Manage the life cycle of the entire OpenScape NG911/ESInet Solution ecosystem Act as visionary and strategist for technology topics which impact/influence the OpenScape NG911/ESInet Solution
  • Research and monitor evolving standards
  • Provide expertise to identify and translate solution level requirements into feature request and requirements documentation
  • Collaborate with Portfolio Managers, Product Managers, Systems Engineers and Project Managers on technical concepts and function splits across various network element within the OpenScape NG911/ESInet Solution
  • Serve as the business owner for the solution by defining pricing for the various elements of the solution, developing business cases and the go to market strategy
  • Identify and monitor emerging technological trends within the industry
  • Perform competitive research, identify key competitors and ensure the OpenScape
  • NG911/ESInet Solution meets or exceeds the functionality/pricing offered by those competitors
  • As assigned, assist Sales / PreSales / Project teams by serving as the technical solution SME to help identify potential options for resolution on active business opportunities
  • Write, or direct the writing of, white papers that provide further insight and details on various aspects of the solution
  • Oversee aspects of the solution life cycle, from initial kickoff through requirements analysis, design and implementation phases
  • As needed identify 3rd party partners required to complete the Unify NG911/ESInet solution for those components Unify does not provide, as well as managing those third party relationships in regard to coordination with Product Management and engineering release management, testing and support
  • Serve as the General Project Manager for the Unify NG911/ESInet solution organizing and driving the various cross functional teams responsible for planning and realization of each release of the solution
  • Support RFP responses for opportunities related to the OpenScape NG911/ESInet solution
  • Minimum 2 years of successful experience in a related field and successful demonstration of Key Responsibilities and Knowledge as presented above
  • Good communications skills, both verbal and writing
  • Good presentation skills in front of executives, customers, partners, sales and consultants
  • Existing knowledge of the Large Enterprise portfolio a plus
  • Previous experience in a Product Management role also a plus
  • Preference BS/BA in related discipline or advanced degree
  • Experience may be substituted for advanced degree, where applicable
102

Marketing IT Solution Manager Resume Examples & Samples

  • Partnering with the Digital Marketing organization to identify and design technical solutions across a range of technologies/platforms/providers
  • Continual expansion of your architecture knowledge, constantly seeking ways to broaden exposure to the latest and greatest trends and developments in the technology space
  • Tightly integrating with the rest of the Enterprise Architecture teams to ensure all solutions are designed in accordance with the reference architecture
  • Design and implement innovative solutions to complex business problems where analysis of situations requires an in-depth knowledge of organizational objectives
  • Clear and concise articulation, presentation, and documentation of technical opportunities, constraints, recommendations, and action items to both internal and external audiences
  • Translate complex functional, technical and business requirements into architectural designs
  • Assess Digital market technology choices to determine fit, including software, hardware, etc
  • Research and analyze market landscapes and emerging platforms, patterns, practices, and methodologies to drive differentiated service offerings for clients and foster greater professional development opportunities for internal talent
  • Interact with senior management levels at a client and/or within Cushman & Wakefield, which involves negotiating or influencing on significant matters
  • Manage large teams and/or work efforts
103

Services Solution Manager Resume Examples & Samples

  • Proven track record of executing RFP/SOW process lifecycle with area sales teams responding to RFP/SOW deadlines and driving to close bookings and successfully delivering projects
  • Breadth of knowledge executing the RFP/SOW/Proposal processes by scoping, producing, and delivering to the customer RFP's/SOW's that meet customer's documented requirements for Value Realization with first time quality as aligned to their business and use cases
  • Has worked with a Contract and Project Management Offices to adhere to best practices and business guidelines
  • Work location is Beijing, China
  • LI-ES2
104

Consulting Solution Manager Resume Examples & Samples

  • Develop deep expertise in relation to Oracle’s Audience Data Management Cloud Service, Mobile Audience Data Management Cloud Service, and Media Audience Analytics Cloud Service
  • Provide sales and account management support when positioning OMC Expert services for DMP
  • Be an expert in advertising technologies such as ad servers, mobile ad servers, video ad servers, RTB platforms, ad exchanges, cross-device tracking technologies, site optimization platforms, website analytics systems, dynamic creative optimizers, data modelers, browsers, etc
  • Understand the standard workflows and metrics involved in digital marketing programs including how to traffic a media data campaign, calculate cost (CPM, CPC, CPA), and measure performance (ROI, ROAS, CTR, CPA, AOV, RPV, Conversion Rate, etc.)
  • Design and implement integrations, including server-to-server integrations, with third party media platforms to enable data transfer
  • Serve as a technical liaison and consultant for our client’s web developers and engineers
  • Conduct trainings, deliver presentations, and lead meetings with clients and partners
  • Business travel approximately 50%
  • 5-10 years of relevant work experience
  • AdTech, digital marketing, and/or analytics experience a plus
  • Understanding of online marketing metrics (e.g. CPM, CPC, CPA, ROAS, RPV, AOV, etc.)
105

Solution Manager Resume Examples & Samples

  • Act as CSR (Customer Solution Responsible) in pre-sales, demonstrating professionalism, competence, market insight and strong business mindset
  • Develop and maintain a strong relationship Network with key stakeholders in customers, CU Japan, RNEA and global organizations
  • Drive market and customer requirements towards Product Areas (product, services & solutions) in co-operation and through the RNEA ICT Domain Network applications and Cloud Infrastructure regional organizations
  • Japanese language
106

Presales Customer Solution Manager Resume Examples & Samples

  • Deliver business workshops to discover and identify business needs
  • Build close customer relationships
  • Actively participates in the solution HUB of their primary and secondary specializations
107

Services Solution Manager Resume Examples & Samples

  • Participates in the SOW/RFP process handling customers objections and explaining BMC solutions in prep meetings, requirements workshops, and discovery sessions
  • Makes sure that work is performed in compliance with SOP’s
  • Recognized by customer as a trusted advisor in product deployment and process decisions
  • Breadth of knowledge executing the RFP/SOW/Proposal processes by scoping, producing, and delivering to the customer RFP’s/SOW’s that meet customers documented requirements for value realization with first time quality as aligned to their business and use cases
108

Solution Manager Resume Examples & Samples

  • 10+ years leadership experience in power generation industry
  • 10+ years leadership experience in power plant/fleet operations, plant system design, and/or fleet support roles
  • Experience with designing, implementing and using power plant operations and management systems, trading & risk management systems
  • Experience working with multiple areas across the Energy Value Chain, including electricity markets, ISOs, RTOs, balancing authorities, power generating entities, T&D, and fuel delivery
  • Experience working with U.S. Domestic Federal, State and International regulatory agencies that provide oversite across different areas of the Energy Value Chain
  • Experience with adapting and applying power industry expertise toward the development of digital solutions that drive positive customer outcomes, working with cross-functional teams to develop new and innovative digital solutions using the Agile development tools and processes
  • Ability to introduce and explain innovative state-of-the-art software, applications, and platforms to GE customers in the energy industry such as power plant operators and executives, creating powerful stories of positive business outcomes across the energy value chain that persuade our customers to invest in GE solutions
  • Directly apply deep domain expertise to help formulate overall business strategy for the GE Digital Power Line of Business through a deep understanding of customer requirements, GE capabilities, and software development realities
  • Translate strategic direction into tactical deliverables that are readily embraced by organization’s tactical layers
  • Effectively present and explain today’s digital solutions to power plant owners and operators, demonstrating how connected machines and “smart” devices can boost productivity, safety, and the bottom line
  • Explain complex technical matters quickly and easily to both specialists and general audiences
  • Highly collaborative with effective teaming and problem solving abilities
  • Outcome driven - highly organized and detail oriented
  • Ability to managing through ambiguity
  • Executive presence - strong oral and written communication skills
  • Able to interface effectively with all levels of the organization and external customers
  • Understand of the project life cycle
109

Client Solution Manager Resume Examples & Samples

  • Support Client Solution Director to develop and update, when required, the transport-related solution according to market needs
  • Able to support line manager and solely drive (if needed) for the implementation of transport-related customer solution including
  • Transport Company Consulting (TCC)
  • TPOL tool usage
  • Fuel Management Service (FMS)
  • Telematics system
  • Transport management tools
  • Support sales team to promote Total Transport Solution to customers through customer visits, customer seminar, road show, etc
  • Train Sales team to understand the concept of Solution Offering so that he/she will be able to introduce the concept to market
  • Work with Marketing team to develop communication package for solution offering
  • Coordinate with Headquarter to continuously develop TCC offering for China market and keep implementing new initiative to keep us ahead of the competitors
110

Business Solution Manager Resume Examples & Samples

  • Analyzing business scenarios that may potentially be solved by implementation of automated systems and/or modifications to business processes and driving new solution proposals to meet such needs
  • Providing consultation to customers regarding enhancement/improvement of current solutions and implementation of new solutions – both systems and processes
  • Consulting end user groups to transform and innovate business processes and its representation with the appropriate technical solution
  • Participating and advising in roadmap discussions and being a key member of vendor assessment teams
  • Facilitating and supporting customers in UAT planning and execution
111

Solution Manager EPC & G Transformation Resume Examples & Samples

  • Pro-actively seeks out and pursue new business opportunities, drives short and long term initiatives based on customer dialogue and establish trust and business partnership with KA and customers
  • Act as CSR in pre-sales, demonstrating professionalism, competence, market insight and strong business mindset
  • Be close to the customer from initial engagement to final acceptance
  • Drive market and customer requirements towards Product Areas (product, services & solutions) in co-operation and through the RNEA ICT Domain organization
  • Drive innovation to simplify processes and ways of working, and establish a culture of continuous improvements to achieve business operational excellence
  • Responsible for managing the relationship of third part products, solutions and services suppliers whose offerings are part of our customer solution
  • Works actively with, and use, Business Intelligence and Competitor Analysis when promoting Solutions to our potential customers
  • Market Insight
  • Japanese Language
  • English language
112

Client Solution Manager Resume Examples & Samples

  • Media Planning, Strategy & Measurement, and Optimization
  • 7+ years’ experience working directly with marketing, media and/or consulting companies and demonstrated leadership experience required
  • Experience with the industry or business trends in the industry (Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM)
  • Experience working effectively with XFN teams and all levels of management (internally and externally)
  • Advanced Excel skills, experience with analyzing data-sets and delivering actionable insights
  • Ability to manage multiple projects while maintaining strict attention to details
  • Ability to communicate, collaborate and work effectively on a team
  • Ability to confidently present to build ongoing relationships with external clients
  • Understanding of major advertising success metrics
  • Extensive experience as a Facebook user and familiarity with Facebook’s ad solutions preferred
113

Solution Manager, Speech Analytics Resume Examples & Samples

  • Manage team of data analysts
  • Bachelor's Degree in Business, Marketing, Economics and Statistics or other quantitative oriented fields or equivalent experience
  • 3 to 5+ years of experience including; Experience in advanced speech analytics and data mining and modeling
  • Expert knowledge of speech analytics best practices
  • Understanding of customer care analytics, functions and processes
  • Experience in dialog modeling, natural language generations, signal processing, machine learning and/or speech recognition
  • Strong working knowledge of analytic research (primary and secondary) to support strategic planning. - Experience in performing, interpreting and explaining analysis using multiple methodologies. (E.g. Response analytics, ROI analysis, segmentation analysis, customer profiling)
  • Effective problem solver as demonstrated be the ability and willingness to approach complex problems from different angle
  • Commitment to internal client and customer service principles
114

Solution Manager Resume Examples & Samples

  • Partners with business analysts, systems analysts and engineers in requirements gathering and reviews
  • Responsible for analyzing and translating business, information and technical requirements into an architectural blueprint that outlines solutions to achieve business objectives
  • Works with enterprise architecture, application and infrastructure teams to produce an optimal, high level, conceptual design for the project
  • Develops enterprise level solutions that integrate across applications, systems and platforms
  • Proposes changes in process, policy and standards as they relate to the architecture and design principles
  • Researches and maintains knowledge in emerging technologies and solutions to solve business problems
  • Viewed as a technical expert and critical resource across multiple disciplines
115

Benchmarking Solution Manager Resume Examples & Samples

  • Advises the DPS project team and project sponsors/SMRs on the appropriate suite of strategy, go-to-market, technology and deployment materials for successful solution development
  • Designs and develops written, visual, and technical materials covering strategy, go-to-market, technology and deployment topics requested by the DPS Portfolio Leads, Product Leaders, and Architects. Managers subsequent edits at the direction of the DPS project team and sponsors / SMRs
  • Consults with, and as needed works under the direction of, the DPS Visual Architect to design innovation approaches to deliverables
  • Develops and maintains working relationships with project stakeholders and subject matter resources (SMRs) to understand their objectives, and align contributions and deliverables accordingly
  • Coordinates their activities within the DPS project team and with other EY Teams such as the Innovation Hub, EY Knowledge (EYK), Global ITS, and Brand Marketing & Communications (BMC), to ensure alignment and consistency in content, design and branding
  • Manages stakeholder expectations regards deliverables and timing
  • As needed, creates and manages the project plan, under the supervision of the Portfolio Leads, Product Leaders and Digital Architects
  • Understanding of internal and/or client facing solution development in a professional services firm
  • Understanding of business development, marketing and/or communications including design and visual identity
  • Understanding of EY processes, services and knowledge
  • Ability to facilitate input from diverse constituents to support a clear message
  • Experience coordinating across multiple functions/business units/geographies
  • Ability to understand, convert and scale local content (e.g. single engagement, service line or geography) for global leverage
  • Ability to build and manage relationships at all levels of the firm
  • Excellent sense of operational efficiency, judgment, tact, and decision-making ability
  • Adapt to constantly changing work requirements while assimilating new information, analyzing it, and effectively applying it
  • Take initiative and manage multiple deliverables, simultaneously, in a fast-paced and highly challenging environment
  • Understand the concept/solution vision, and convert it to written and visual deliverables that stakeholders across the organization can understand
  • Discretion in designing and developing deliverables, provided that they are consistent with EY operating policies, risk management requirements, functional precedents and visual identity
  • Approximately 7-10 years of experience in solution and/or technology development, business development, marketing and/or communications
  • Flexibility to work non-standard hours
  • Domestic and international travel may be required periodically
116

Senior Business Solution Manager Resume Examples & Samples

  • Ability to work independently on complex questions and make decisions at the program level
  • Act as deputy of the team head in San Francisco
  • Participate and conduct strategic / exploratory workshops to identify/plan/execute innovation experiments and to contribute to robust roadmaps supporting the business strategy
  • Collaborate with business and informatics stakeholders to lead business case development for new initiatives as well as business case tracking for completed initiatives
  • Coordination and Communication on project plan/costs to senior business and IT stakeholders is a key task
  • Plan early stage project efforts; specifically, requirements gathering, assessment and scoping, and project initiation and funding
  • Take active role in preparing initiatives for portfolio committee and approvals at appropriate project milestones
  • Collaborate with other BSMs across functions and regions to identify and address business problems and opportunities, evaluate alternative informatics technologies and research industry best practices and emerging trends. Collaborate with Project Managers, Architects, Engineers, Developers, and Designers on scope, solutions, constraints, and risks
  • Analyze document current and future business process models
  • Take responsibility in ensuring the solution meets the customer needs
  • Support operational services teams in ensuring continued business value realization and business adoption
  • Collaborate with BSMs within function and across functions to continuously harmonize and further develop skills and working practices specific to the BSM community within the organization
117

MAS Process & Solution Manager Resume Examples & Samples

  • Bachelor’s Degree in Business, Computer Science or equivalent level of related experience
  • Experience in the truck sales process
  • 5-8 years’ experience in related domains
  • Formal training in leadership, communication and people skills is valuable
  • Experience working in a complex global organization
118

IT Solution Manager Resume Examples & Samples

  • Understand & follow property designs in front and heart of houses as planned & approved
  • Review the construction, design and setting up phases
  • Oversee the laying out of technology related facilities & act as an advisor to the first time implementation of plans as required
  • Suggest any new ideas important for the successful opening of relevant facilities
  • Effectively work with selected vendors to ensure quality from the outset through SMARTcontracts
  • Understand or design available or required Standard Operating Procedures for ways ofworking Devise/ approve/ implement operational manuals, brand service standardsand job descriptions for use of technology
  • Plan and recruit key member(s) of own team in collaboration with Director of T&C
  • Oversee recruitment, induction and training of own team and other teams on technologyrelated courses
  • Plan and oversee all logistics in own department for a smooth and successful opening
119

Solution Manager Resume Examples & Samples

  • Have an understanding of Server and Storage solutions, SaaS solutions for mobile platforms or DaaS solutions
  • Have strong knowledge on Services Management framework like ITSM and ITILv3
  • Dynamic automation driven virtual support solutions and services for data center managed services. Automation as service solutions
120

Ecosystem Solution Manager Resume Examples & Samples

  • Minimum 6 years Degree Electrical/Mechanical/Chemical/Software Engineering or related discipline
  • Proven track record and ability to sell complex Industry-specific high value solution to both technical and executive audiences and must understand how to work with strategic SI partners, OEM partners, VAR channels and with distributors in assigned territory
  • Strong knowledge of software products like SCADA. MES, AMS, APC, MOM, BOM and the likes
  • Demonstrated knowledge of solution selling and/or consultative approach through application and marketing techniques
  • Effective verbal, written, and communication skills. Creative thinking and problem solving. Strong human and interpersonal skills. This individual must effectively work with, and influence senior managers through executive level employees, functional peers and/or major customers. Ability to influence and develop mutually beneficial relationships within and across the organization is vital
121

Consulting Solution Manager Resume Examples & Samples

  • Architecting and designing data/application integration solutions that are flexible, scalable, secure and sustainable
  • Plan, Design and drive the Data Integration and transition from Traditional/Legacy application to Service oriented architecture and/or other latest technologies
  • Understand and gather client's business requirements, translate those requirements into scalable enterprise solutions for successful implementation
  • Participate and actively support integration efforts throughout the entire project lifecycle including during new customer implementations and existing customer enhancements
  • Work closely with implementation team and business team in formulating Enterprise Application solutions
  • Ensure technical integration approach leverages industry leading guidelines and practices
  • Discuss and articulate technical architecture to internal team and clients business/IT teams
  • Provide interface documentation and diagrams
  • Thorough understanding RESTful and SOAP middleware architecture
  • Weblogic and J2EE Concepts – JDBC, JMS/MQ
  • ADF Architecture – Business components, Web services
  • Knowledge of integration to IBM MQ based systems
  • Database concepts – Oracle, PL/SQL
  • Subject matter expert in data and application integration
  • Ability to fit solutions keeping in mind enterprise background of security, single-sign-on, high availability, scalability requirements/restrictions
  • Good understanding of Integration security landscape including service level authentication, authorization, entitlements to design integration flows across the security zone/trust structure of the banks
  • Good understanding of non-functional aspects of integration to design service throttling, retry, caching, logging and service management/monitoring
  • Experience in legacy integration systems - cobol copybooks, CICS, TIBCO, ebXML, Datapower to design legacy interactions
  • Prior Employment Verification
  • Criminal Background Check
122

Platform / Forecourt Solution Manager Resume Examples & Samples

  • Development and maintain strategic roadmap for Forecourt solutions for the US and abroad including RPOS and Fuel Connect
  • Work with Engineering to create a technical roadmap for PCR solutions
  • Work with other Retail Solution Managers to deliver a unified solution that meets NCR’s vision of unified commerce
  • Understand new feature needs and work with Engineering during development process
  • Drive SRT process for RPOS and Fuel Connect releases to ensure successful deployment of new releases, products and features
  • Drive PLM process for new feature requests
  • Drives program management for related initiatives
  • Supports sales initiatives by providing sales and marketing collateral
  • Works with engineering to assure product documentation as created and maintained to support both internal and external parties including sales, consulting, channel partners, etc
  • Drives creation of gap analysis & competitor comparison documentation
  • Works with Product Owners and Business Analysts to document and approve feature requirements
  • Ensures requirement documents (REQ’s) appropriately reflect user and design requirements
  • Ensures documented use cases (REQ’s) meet product vision and user requirements
  • Works with hardware teams to ensure fuel controller and other products are competitive and compliant with industry requirements such as UL, PCI, etc
  • Works with support teams to understand field issues and trends to drive resolution and solution improvements on a timely manner
  • Ensures high-quality overview and marketing materials are produced for new and existing products and major feature enhancements
  • Requires 5+ years of Petroleum Convenience industry experience
  • Requires BS/BA or equivalent experience in related discipline and 5+ years of Solutions experience in related field
  • Working knowledge of network and network structures, proficient in relational databases and general knowledge of Microsoft Windows operating systems
  • 3+ years’ experience with the NCR PCR RPOS software & hardware solution
123

Consumer Solution Manager Resume Examples & Samples

  • Customer and other Stakeholder Engagement
  • BA Degree or equivalent experience
  • 10 years’ experience in a combination of product management and project management
  • 5 years’ experience managing against budgets
  • 3 years’ experience with technology solutions
  • 3 years’ experience in direct interaction with senior leaders (Director, VP, etc.)
  • 2 years’ experience with Agile delivery methods
  • Experience managing a highly-visible initiatives
  • Position availability is Minnetonka, MN
  • Experience in industries or positions with strong consumer focus, such as retail or banking
  • Experience in healthcare
  • Experience leading technology development, including both data solutions and end-user applications
124

European Solution Manager Resume Examples & Samples

  • Working primarily with TRS customers, customer project teams and custom solution development teams located outside of North America, particularly TRS teams located in Europe, perform the following job responsibilities
  • Gather, document and prioritize user requirements across the entire range of hardware, software and services components for TRS' TrueVUE product suite
  • Work with North American Sr. PM’s and cross-functional teams to produce and maintain long-term solution roadmaps consistent with TRS’s business and solution portfolio strategy
  • Support and conduct usability studies and customer feedback efforts
  • Continually work with the software development teams to ensure product delivery and quality goals are achieved
  • Support full lifecycle software product management. This includes conceptualization, definition, business case analysis, design, planning, tracking and release management activities
  • Provide support for cross-functional product teams to successfully manage solution offering components throughout their lifecycle
  • Create solution prototypes and conduct demos
  • Must be fun and inspiring, self-driven, hard-working, results-oriented and solution-minded!!
  • Proficiency with Portuguese preferred, English required
  • Must have strong analytical and problem solving skills
  • Experience with various enterprise technologies such as XML/Webservices, relational databases, Application Servers, mobile/desktop client technologies, reporting and analytic systems
  • Experience with both licensed software applications as well as hosted/managed Software as a Service offerings
  • Experience with various enterprise infrastructure technologies such as wireless/wired networking technology, multiprotocol sensor devices and RFID technologies
  • Experience with RFID technologies, multi-sensor networking hardware and software, remote monitoring and management methodologies and distributed enterprise software
  • Must be willing to travel abroad approximately 25% of the time on average (some periods of travel may fall above and below the expected average, and average travel estimate cannot be a condition of hire.)
  • Minimum 5 years’ experience in software design development, product management or related software / hardware solution experience support
  • Licensed/Hosted enterprise software and hardware infrastructure experience is a plus
  • A Bachelor's degree with emphasis on technical discipline (i.e. Computer science, EE) or equivalent related experience is required
125

Utilities Presales Customer Solution Manager Resume Examples & Samples

  • Establish credibility and confidence with Account Executives through ongoing efforts to create value for them as part of their virtual account teams.?
  • Bachelor’s degree required in Engineering or Administration. MBA or Master degree is preferred.?
  • Excellent verbal and written skills? Excellent presentation skills
  • Prior experience in business application software sales (e.g. ERP), consulting or solution implementation required.?
  • Deep knowledge in at least one business application software (e.g. ERP) package, such as SAP, Oracle, TOTVS, Microsoft, Peoplesoft and others
126

Manufacture Presales Customer Solution Manager Resume Examples & Samples

  • Establish credibility and confidence with Account Executives through ongoing efforts to create value for them as part of their virtual account teams
  • Establish credibility and confidence with other Solution Advisors through ongoing efforts to create value for them through knowledge transfer and customer solution building efforts
  • Build bonds of trust and credibility with customers and prospects through ongoing efforts during sales campaigns to reinforce the value of SAP products and solutions, in accordance with SAP’s Customer Engagement Lifecycle (CEL)
  • Develop trusted advisor status with select customers to ensure ongoing communication, strong relationships and strategic references
  • Provide Account Executives with ongoing support in the fulfillment of RFI s, RFP’s and other customer driven requests for solution domain expertise as per the Virtual Account Team Mapping
  • Identify and define customer and prospect business requirements, needs and objectives, influencing them as possible through the effective positioning of SAP products and solutions
  • Provide Account Executives with ongoing solution demonstration assistance, creating customer solution demonstrations that map customer needs and requirements to SAP value propositions and related benefits. Deliver winning software presentation to prospects
  • Assume the role of lead Solution Advisor in large sales campaigns as requested by management or the Account Executive to properly execute CEL
127

FSI Presales Customer Solution Manager Resume Examples & Samples

  • Build bonds of trust and credibility with customers and prospects through ongoing efforts during sales campaigns to reinforce the value of SAP products and solutions, in accordance with SAP’s Customer
  • Bachelor’s degree required in Engineering or Administration. MBA or Master degree is preferred
  • Excellent verbal and written skills Excellent presentation skills
  • English and Portuguese proficiency
  • Prior experience in business application software sales (e.g. ERP), consulting or solution implementation required
128

Infraestructure Services Solution Manager Resume Examples & Samples

  • 2+Relevant Experiences:- 6+ years
  • IBM Storage (Senior)
  • Netapp Storage (Senior)
  • Outros Storages (Junior)
  • Switches (Brocade) Pleno
  • XiV Senior
  • Ds8k (Senior)
  • Flash system (Senior)
  • V7000 (Senior)
129

Solution Manager Resume Examples & Samples

  • Collaborate with deal leader and/or account leader to put together a compelling technical solution and value proposition for clients and negotiate the technical solution aspects of the deal
  • Demonstrate product, service, and marketplace knowledge and experience when developing commercial constructs and business case
  • Act as solution manager on an industry focused team with development of new and/or expansion of existing business
  • Plan and execute tactics required to support 15-20 accounts per month
  • At least 7 years experience in building commercial models for deals with TCV >$50M
  • At least 7 years experience in selling and delivering strategic consulting solutions
  • At least 7 years experience in developing solutions for complex consulting projects for a Tier 1 consultancy in the Digital, Analytics, or Strategy practices
  • At least 7 years experience in negotiating and selling consulting projects
  • At least 7 years experience in working within Industrial, Financial Services, Communications, Life Sciences, Consumer Packaged Goods, Travel & Transportation, or Retail Industries
  • At least 10 years experience in selling and delivering strategic consulting solutions
  • At least 10 years experience in developing solutions for complex consulting projects for a Tier 1 consultancy in the Digital, Analytics, or Strategy practices
  • At least 10 years experience in working within Industrial, Financial Services, Communications, Life Sciences, Consumer Packaged Goods, Travel & Transportation, or Retail Industries
130

Senior Consulting Technical Solution Manager Resume Examples & Samples

  • 5+ years experience working with consultants
  • 5+ years of Strategic Outsourcing Engagement Experience
  • 5+ years demonstrated experience leading winning deals
  • 5+ years’ management experience
  • 5+ years’ delivery experience
  • 3+ years’ Global Deal experience
  • 3+ years’ experience leading deals over $50M
  • 2+ years’ experience working with a 3rd party advisor or legal entity representing the overall engagement
131

Senior Product Solution Manager Resume Examples & Samples

  • Collaborate with the BU marketing team to develop best total product solution to entry into the target external market place
  • Define the best path to market for the proposed product solutions and implement change as necessary
  • Develop overall business strategy and in line with comprehensive analysis and understanding of market place growth trend, especially on power related business
  • Determine what geographies we should penetrate in, identify and build a network of partners within GE and external partners
  • Anticipate and identify the long-term needs and opportunities for the business in order to create significant market power and sustainable competitive advantage
  • Identify growth opportunities via adjacencies, alliances, and partnerships
  • Synergy working with internal team and external parties on finding and driving digital opportunities
  • Aligns BU/region sales force around the go to market strategy. Frames and communicates the value proposition and measures against competition
  • Know the competition and capable to analyze/predict the strategic trends of the market and competition
  • Supporting the entire China Strategic Account/EPC team to achieve marketing and program success for both GE, partners and customers
  • Bachelor's Degree in Engineering, Business, Marketing, or related discipline from an accredited university or college
  • Minimum 10 additional years of experience in product management, marketing, or sales
  • Strong interpersonal and influencing skills; proven ability to work well in a matrix environment
  • Executive level presentation skills
  • Product management or commercial experience in panel builders
  • Strong analytical, project management and organizational skills
  • Strategic thinker and courageous with an ability to develop and drive strategy. Ability to think expansively, innovatively and laterally in a global, complex environment
  • Clear thinker with an ability to focus on the “critical few” issue/priorities. Able to communicate messages clearly and concisely. Ability to translate strategy into business objectives
  • Able to build a connection to key stakeholders and establish credibility quickly. Manage and resolve conflicts
132

Solution Manager Folding Carton Resume Examples & Samples

  • You have excellent knowledge about Esko products and solutions
  • Key market knowledge & experience supporting the Folding Carton industry
  • You have excellent command of English. Knowledge of any other European language is a plus
  • Previous leadership experience is a plus
133

Solution Manager Corrugated, Sign & Display Resume Examples & Samples

  • Key market knowledge & experience supporting Corrugated, Sign & Display industry
  • You have proven ability to work in multi-functional teams, networking effectively with others to achieve desired goals
  • You have process and operations expertise in the areas of printing and packaging
  • You have minimum 4 year experience in the industry
  • You are able to travel throughout EMEA
  • Experienced in delivering projects to a timeline, working together with mixed/remote teams
134

Solution Manager Resume Examples & Samples

  • Accountable for successful delivery of the full program scope in terms of being on time, scope and quality
  • Acts as the ‘Solution Owner’ in analogy to product owners for the customer specific feature development within the Delivery Organization
  • Develops a deep knowledge of all aspects of the program, defines priorities and effectively manages planning, execution, and monitoring to successful conclusion
  • Ensures all blockers are removed to enable the team members for each program to be able to perform their roles and deliver as planned
  • Owns the solution requirements specification and traceability
  • Follows the HERE standards to ensure consistency in program deliverables and execution
  • Supporting GTMO to ensure RFQ inputs are complete, accurate and representative of AE and all dependency teams
  • Ensure compliance to processes to ensure automotive requirements such as traceability, FMEA, 8D are followed when necessary
  • Maintain standard documentation and dashboards that can explain how Quality, Scope and project timelines are managed. This includes QA dashboards, Project and Capacity Plans
  • Responsibility for Maturation Processes and KPI reporting to ensure quality levels are maintained for all programs throughout their lifecycle
  • Evaluate the OEM Program Quality Testing system and work closely with the Delivery Performance team members to identify gaps and improvements for the teams to resolve
  • Ensure scalability in all new processes deployed, drive for efficiency and common automotive standards where possible and ensure the processes are real, operational and add value. This applies for Programs and Product development within the Berlin facility
  • Ensuring enhanced customer satisfaction and increased process efficiency through quality improvements efforts. I.e. coordinating/leading of investigations and resolutions of quality incidents, facilitating Root Cause Analysis (RCA) meetings, etc
  • Undergraduate degree required
  • 6 – 9 years of successful management and solution delivery of cross-functional projects and programs
  • Strong project management and delivery process/methodology and project management tool experience
  • Good understanding of Waterfall and Agile program management methodologies
  • Experience working with technologies common to the HERE product portfolio
135

Solution Manager Resume Examples & Samples

  • Be clear about solution delivery strategy, cooperate closely with IT engineers on solution delivery
  • Write "user stories" which narrates the actual workflow the customer is going to expect out of the final deliverable (Software)
  • Propose clear product roadmap based on customer needs, your expertise, experience and insights
  • Manage APS portfolio, propose clear product strategy and bring significant business growth
  • Build strong links with and work collaboratively with cross-function teams (e.g. Sales, Marketing, Engineering) to ensure strategy execution
  • Experience and domain expertise of IT/Big data/Cloud Computing, etc., have good understanding and insight about technical trend
  • Experience in healthcare, know customers
  • Experience in architecting solutions, experience in leading solution team is preferred
  • Experience management of in IT products and offerings
  • Experience in cross-function work
136

Presales Customer Solution Manager Resume Examples & Samples

  • Be the single point of contact for Sales into the Presales organization in support of their sales opportunities. Collaborate with sales management and sales account executives to plan account strategies through participation in informal and formal account reviews
  • Assign the right presales team members to work each qualified sales opportunity in their territory (assign the VAT team). When appropriate, assign a Solution Captain to an opportunity
  • Maintain good knowledge and status of each sales opportunity where Presales team members are being used and raise “red-flags” to the Sales Management when obstacles arise in the account
  • Personally get engaged in supporting the key deals in the territory through customer interactions and presentations
  • 12+ years of presales experience 5 + years of solution specialist (or equivalent customer facing) experience in areas appropriate to the job
137

Brand Solution Manager Resume Examples & Samples

  • Manages & expands Staples Promotional Product’s relationship with individual customers within this automotive account
  • Develops and cultivates sales through Subaru retailers nationwide, marketing buyers, and consumer relationships through regular customer contact over the phone/email/ and or in-person visits
  • Assists to build sales related to the Subaru of Indiana manufacturing facility
  • Leads and manages all client and consumer facing events
  • Fields product questions, specific to client's branded promotional merchandise and gift needs
  • Works on sales, loyalty, and consumer marketing promotions and projects to drive revenue for targeted buyers
  • Proactively provides creative product sourcing ideas in support of customer marketing objectives or sponsorships to include PowerPoint content and preparation
  • Manage and implement outbound marketing projects to gain market share & build awareness within assigned account for branded merchandise and gifts
  • Attends client calls and establishes a strong relationship with marketing buyers and automotive dealers
  • Maintains accurate sales reporting of assigned client customers
  • In partnership with the Strategic Account Manager, provide direction and support to all internal departments that are assigned to the account
  • Improved communication and sales to both internal and external buyers and assisting the Strategic Account Manager to meet revenue and margin goals for the assigned account
  • Bachelor’s degree or a minimum 5 years of equivalent branded promotional products industry experience
  • Branded promotional products experience a must
  • Background in the automotive or consumer industry helpful ideally specific to Subaru
  • Strong command of MS Office Suite and specifically Outlook & PowerPoint
  • Excellent communicator, self-starter and ability to work independently
  • Demonstrated sales acumen
  • Very detail oriented
138

Solution Manager Resume Examples & Samples

  • Approximately 8 years of experience
  • Excellent academic and professional track record
  • Experience in startups
  • Strong communication and influencing skills at all levels of the organization, to orient the work of delocalized teams and push key topics on the agenda with internal stakeholders
  • Clear team-player experience and enthusiasm for being part of a global high-performing team
  • A keen interest in developing an important and innovative initiative inside the firm
139

Solution Manager Resume Examples & Samples

  • Bachelor’s degree in Business, Marketing or Engineering/Science; MBA preferred
  • Proven track record in project management, preferably leading studies with multiple workstreams in Asset Management or in adjacent industries
  • Strong Excel, analytical and data management skills
  • Familiarity with forecasting methodologies and statistical tools
  • Background or strong interest in Asset Management economics / industry dynamics
  • Creative problem solver and natural entrepreneur; comfort with risk taking and ambiguity
  • Excellent written and verbal communication skills. English fluency a must
  • Professional attitude and service orientation; team player
  • Strong leadership and people skills; ability to manage client relationships and lead teams
  • Strong consulting skills in terms of issue identification, problem identification, and solution development
  • Track record of developing new client relationships and generating business development opportunities
  • Highly collaborative, yet able to function well independently
  • Travel expectation of up to 50%, intermittent on weekly basis
140

Solution Manager Resume Examples & Samples

  • Proven performer with at least 5-7 years of project management experience around advanced analytics, data and / or technology implementation (McKinsey equivalent tenure: engagement manager)
  • Knowledgeable about the insurance industry; deep familiarity with the analytics or actuarial market landscape and corresponding information needs
  • Knowledgeable about interpreting output from Machine Learning, R-studio and Tableau. Having modeling skills is an advantage
  • Master’s degree in statistics, mathematics, physics, systems engineering, or similar field required
  • Willingness to be a critical team member in a rapidly growing business; entrepreneurial spirit required
  • Excellent project management skills and the ability to work with multiple clients and complex processes
  • Strong communication and influencing skills at all levels of the organization, to orient the work of delocalized teams and push key topics on the agenda with internal stakeholders as well as with clients
  • Excellent academic track record and professional track record of success. Languages: English; German would be highly beneficial, also other European languages are nice to have
  • Travel requirements: 50% excluding commuting to Düsseldorf or Amsterdam
141

Solution Manager, Banking Analytics Resume Examples & Samples

  • Experience with data platform development and data ingestion (e.g., using AWS)
  • Exposure to a broad range of advanced analytical tools and approaches (e.g., spark beyond)
  • Experience with UI/UX software product development including data visualization, customer workflow mapping, and SaaS deployment
  • 7+ years of experience, with a minimum of 3 years of leadership experience within a consulting organization or software/solutions company
  • Proven success in entrepreneurial environment
  • Ability to influence and mobilize colleagues without direct reporting relationships
  • Strong oral and written communication skills to articulate business impact from software and expertise
  • Ability to navigate and thrive within a complex matrix organization
142

ITS Solution Manager Resume Examples & Samples

  • A minimum of a Bachelor's degree in computing, computer science or related scientific or technical discipline (or comparable healthcare education & experience) is required
  • A minimum of 4 years of experience in application support business analysis, project management, with proven tracks of Medidata solutions usage is required
  • A minimum of 2 years of experience in designing and supporting integration mechanisms is required #LI-SA
143

Senior Business Solution Manager Resume Examples & Samples

  • Establish and maintain IT governance structure with adidas Group Sales & Go to Market Process Owners to resolve issues and prioritize enhancement requests in support of adidas Group strategic direction
  • Acquire and maintain knowledge of adidas Group Sales & Go to Market functions in a dynamically changing environment
  • Ensure systems supporting the business are running properly
  • Identify and steer adidas Group Sales & Go to Market demand to GIT as quickly as possible. Ensure that business requests are communicated to and addressed by the appropriate GIT resources. Follow-up to ensure that the user requirements or issues are resolved
  • Ensure business requirements are clearly articulated in functional specification documentation, including Requests for Change (RFC), project charter/capital requests (CAR), new application discovery phase requirements and feedback on existing Market / HQ application gap assessments
  • Leverage, recommend and implement Global Solutions whenever possible
  • Update and maintain business process documentation using company defined tool and standards
  • Implement the roll out of standard sales force automation tools across US Sales Organizations. Train and support users in the use of these tools and communicate issues with appropriate GIT personnel
  • Accountable for project delivery of applications or technology impacting adidas Group Sales & Go to Market users including incident resolution, enhancements, upgrades, test coordination and new implementations
  • Represent Market IT in the Global Meetings
  • Manage personnel and outside contractor(s) as required
  • If applicable, provide technical leadership and direction for staff and developers working on design, creation and maintenance of local adidas Group Sales & Go to Market applications supported by GIT
  • Establish budget with user approval and monitor actual charges in line with work performed. Accountable to operate within in annual budget
  • May require ad hoc travel (not expected to exceed 10%)
  • Proven internal customer satisfaction / account skills (relationship and portfolio management)
  • Strong understanding of Sales and Marketing business processes in consumer product and manufacturing industries. Previous experience supporting Sales and Marketing computing requirements
  • Understanding the importance of working in a matrix organization leveraging technology solutions to solve business requirements. This position will align with Market and HQ GIT partners to accelerate new system delivery and improve standardization
  • Ability to manage effectively in a team environment, coordinating multiple tasks in parallel, many times with conflicting priorities
  • Project management knowledge and experience, including project plans, communication, coordination, problem resolution and budget administration
  • Identify and propose opportunities for improvement
  • Experience managing & (if applicable) providing technical guidance to direct reports and external contractor/vendor resources
  • Exceptional verbal and written communication skills with management, internal customers, GIT colleagues and direct reports
  • Ability to effectively interact with all levels of business via phone, written communication and in person
  • Ability to create, plan and deliver presentations
  • Organizational, follow-through, negotiating/influencing and leadership skills
  • Bachelor’s degree and a minimum of 5 years experience in IT Operations, project management or a related field. Strong business background in Sales and Marketing in consumer products/manufacturing industry desired
144

Business Solution Manager Resume Examples & Samples

  • Work with business process owners to identify and document business requirements and
  • More than 5 years of relevant working experience with 3+ years of business solution experience
  • Project management skill (PMP) is a plus
  • Fluent spoken and written English
  • Four-year college or university degree with focus on Business Administration or IT or related areas, or equivalent combination of education and experience
145

Consulting Solution Manager Resume Examples & Samples

  • Leading pre-sales activities, assessments, and the delivery of the solution
  • Establishing and maintaining deal focused trusted relationships with clients and partners to scope, solution, propose, close, and deliver Cloud and Digital related projects
  • Business case development, project and program management, business development, proposal writing and management
  • Hands-on development of deliverable utilizing formal structured methodology
  • Assisting in the growth and development of the PaaS, IaaS, and Digital domain for Consulting and providing hands-on leadership and direction, contributing to the growth of intellectual capital in the industry and supporting the development of other consultants through mentoring and/or coaching activities
  • Regional travel may be required
  • Ability to initiate and support demand creation activities within existing and new accounts
  • Provide overall leadership in the quality and execution of consulting engagements
  • Ability to manage multiple sales and delivery engagements
  • Proven communicator, ability to motivate teams (both internal and external) and build alignment around goals and objectives
  • Experience in Infrastructure Cloud like AWS, MS Azure
  • Experience in Platform Cloud like Mulesoft, SalesForce, IBM Cloud etc
  • Experience with Middleware like, OFM: SOA, Weblogic, webMethods, etc
  • Experience with one or more of these products: Tririga, Maximo, PMQ, Emportis, iLog, ODME
  • Bachelor's Degree or Master Degree preferred
  • At least 15 years of industry experience in Telco and FSI related field
  • At least 7 years experience in leading and delivering Cloud and Digital related solutions
  • At least 7 years experience in business development and executive client relationship management
  • At least 7 years experience in negotiating, selling, and managing consulting projects
  • At least 7 years experience in demonstrated communications at all levels (written/verbal/presentations)
  • English: Fluent and other Asian languages preferable
146

Enterprise Solution Manager Resume Examples & Samples

  • Analyse customer requirements and act as a major influence in discussions with customers. Work closely with the sales lead to ensure the solution developed is aligned to the T-Systems International (TSI) value proposition
  • Aid in the setting of the design strategy and provide leadership and direction to the solution design team. Ensure a competitive solution is developed within the time available
  • Work according to the defined TSI design methodology and maximise the use of TSI standard portfolio, service elements and operational delivery capabilities while also taking care that the solution is innovative
  • Ensure TSI’s ability to implement and deliver the designed solution by working closely with the designated delivery units and gain sign-off for approval
  • Ensure that the solution is technologically sound and optimised across individual towers designs. Help drive the overall technological architecture
  • Provide input to pricing
  • Regularly check cost against benchmark during the design process
  • Identify, assess and minimise risk associated with a solution and ensure that they are appropriately tracked through the risk register (RAID log)
  • Use and make contribution to the knowledge base and delivers feedback to Portfolio & Delivery to shape portfolio and service element development
  • Contribute to the solution design architect community as a recognised expert in a particular portfolio or industry area
  • Support the documentation of the end to end solution including Current State (CMO), Transition (T1), Transformation and Migration (T2); including initial construction and ongoing maintenance of the RAID Log, baseline and assumptions. Ensuring an integrated technical solution, service model and transition & transformation approach aligned to Solution Strategy and Win Themes
  • Represent the best possible approach in respect of the customer’s requirements
  • Ensure that lessons learnt and best practice from other deals and running accounts are taken into account within the deals
147

Solution Manager, Asset Management Resume Examples & Samples

  • Manage the key clients in Japanese Market and generate solution deal including products and consulting
  • Interact with and support sales managers and teams to help qualifying new opportunities
  • Drive and lead for the client, Asset management strategy and direction
  • Organize the client communication using the whole bunch of communication tools (onsite visits, tele presence meetings, webinars, emails, ticketing, …)
  • Provide deep subject matter expertise on product and whole solution for clients
  • Support sales and lead pre sales in sales presentations by demonstrating product onsite and online, and answer questions on technical and in-depth domain specific topics for asset management
  • Negotiate with global contract team to finalize local deals
  • Participate actively at conferences with papers, posters and talks on Research Information Management and Process management topics to become positioned as a domain specialist for asset management
  • Interact with the product development team to learn about product and to continuously stay up-to-date on the latest state of the functionality as well as the product roadmap to develop into a product expert
  • Bachelor's degree in related field, or equivalent in education and work experience
  • Knowledge of or experience with Deep IT Application system and project deals, for instance ERP Package
  • Knowledge of or experience with Asset Management Application and process
  • At least 5 years Project Management experience
  • Proficient with project delivery, risk management and project staff management
  • Effective decision making ability
  • Customer service aptitude imperative
  • Ability to multi-task and manage several projects at one time
  • Up to 20% travel
148

Customer Solution Manager for South China Resume Examples & Samples

  • Manage the tendering projects in cooperation with other Major Projects functions; technology team, engineering & supply and project management support, ensuring required value engineering and optimized pricing are delivered promptly and quickly
  • Work closely with Front Line Sales to check that the customer specifications are understood (and challenged, if needed) and the right solutions are offered
  • Work as an active member of sales team in tendered projects, and participate to customer and project planning / specification meetings with China sales influencing the customer specification
  • Understand the traffic challenges in buildings and be able to optimize our solutions for people flow
  • Bachelor’s degree in Engineering or other relevant field ,minimum 3 to 4 years of Major Project experience in Elevator Sales Support.Solid knowledge of elevator products, components and installation
  • Understanding of KONE people flow analysis and solutions
  • Good knowledge of project business challenges and sales environment, MP related sales background will be preferred
  • Experience of technically and visually challenging projects
  • Good collaboration, cross cultural and influencing skills, excellent communication and networking skills
  • Strong customer focus and leadership skills
  • Drive for results and persistence with can do attitude
  • Fluent Chinese Mandarin, Cantonese and English language skills (written and verbal)
149

Industry Solution Manager Resume Examples & Samples

  • Understand global industry trends from a variety of data sources and work proactively to develop solutions and associated value based messaging to address key business opportunities in the respective vertical
  • Work closely with the sales team at a global level to understand client requirements, business challenges, solution ecosystem, use cases for HERE products and to define the successful value proposition based sales approach and focus for the vertical
  • Work with the Product Marketing and Product Management groups to stay up to date on new HERE product developments to ensure your vertical’s market requirements are considered in our product roadmap development
  • Take the Global lead in training the Sales team on value propositions, unique selling points and competitive landscape within your target vertical*
  • Provide consultative solution expertise to the global Sales team at all stages during the sales cycle and actively participate in the development of key opportunities, engaging as required with appropriate partners to deliver required solution
  • Support the Sales team by driving opportunity qualification, help to shaping commercial and technical offers, support response to RFQ’s and help to develop and deliver high quality customer presentations as the global subject-matter expert and trusted advisor in your selected vertical
  • Be responsible for developing a strong body of actionable value proposition based content relevant for your selected vertical which can be reused for many business development activities including webinars, case studies, social media programs, website, and events
  • 7+ years of consultative solution selling experience in one or more of these industry verticals: Transportation, Logistics; Insurance; Utilities; Telecommunications or Government. Experience gained while working in global software companies, system integrators, or relevant consultancies would be an advantage
  • In-depth understanding of the issues, challenges, work flows, and solution providers within your selected vertical(s)
  • Proven experience working in a team supporting Account Managers with proven ability to motivate, inspire, and support the achievement of goals through a global matrix structured team
  • You should be results-oriented and always be mindful of the business impact of your work
  • We are looking with candidates with extremely strong presentation skills with experience engaging and presenting to senior staff within your selected vertical(s)
  • You should be adaptive, a fast learner, and can quickly capture key business challenges. You will be accomplished at articulating compelling value propositions that will resonate with the audience
  • It is essential that you understand the broad industry vertical; while understanding the details, you need to be able to convey often complex concepts in simple and convincing ways
  • You will be a trusted thought leader whose presentations, speeches and written papers leave lasting impressions
150

Application & Solution Manager Resume Examples & Samples

  • Working with product marketing and segment marketing; responsible for setting up strategies and prioritizing for new application and solution development
  • Being the face of the application and solution organization to sales and supports channel; promoting and capturing the value of Agilent’s differentiating application and solutions
  • Managing application and solution development and supporting platform and solution commercialization
  • Bachelor's or Master's degree in Life Science discipline or equivalent combination of education and experience
  • Demonstrated ability to lead cross-functional team and the ability to manage complex issues effectively
  • Excellent understanding of customers, sales and support channels
  • Excellent technical knowledge. Familiar with products, customer-workflow and market trends
  • Excellent collaboration skills. Able to work across the organization to create alignment and deliver result
  • Excellent written and verbal communication skills and the ability to coordinate and communicate at both strategic and operational levels
  • Demonstrated ability to deliver results and meet business objectives
151

Technical Solution Manager Resume Examples & Samples

  • Supporting the Account Managers in articulating the business and technical value of AWS solutions to Clients’ senior managers and technical decision makers
  • Positioning our technical solutions in a competitive scenarios
  • Own and drive technical solution strategy and design
  • Remove technical barriers and / or technical misunderstanding
  • Responsible for the development of competitive cost cases for complex, multi-year opportunities which meet the customer's requirements
  • Responsible for understanding country specific requirements, and "localizing" global best practices
  • Create and use intellectual capital to solve diverse client issues in an innovative way
  • Significant Project Management experience
  • Self-motivated and have the ability to network across a broad internal team
  • Comfortable in both a technical dialogue (understanding the customer’s IT infrastructure and technical objectives) as well as a business dialogue (explaining the TCO reductions or ROI benefits of our solutions)
  • Strong written and verbal communication, including technical writing skills
  • 2nd European Language
152

Customer Solution Manager Resume Examples & Samples

  • Work as an active member of the Front Line sales teams in pre-tender phase, to identify PFI and Modernization opportunities
  • Understand the customer needs and have ability to translate it to optimal KONE solutions with concrete customer value
  • Work closely with Front Lines, check that customer specifications are understood (and challenged, where needed) and the right products are offered
  • Join site surveys to gather data to understand the parameters of the existing elevators and/or PFI systems
  • Discuss on an equal level with elevator and security consultant about technical aspects of the projects, when needed
  • Manage the tendering process in cooperation with other Major Project functions such as MP Technology team and MP Engineering & Supply organization
  • Responsible for solution engineering and coordinating specifications and delivery times with the Supply Line, Sourcing or local subcontractors
  • Ensure that required value engineering and optimized pricing are delivered promptly and quickly
  • Work closely with the Project/Design Managers in all phases of the project (design, delivery and execution)
  • Participate to project start up meetings to ensure complete handover of tender phase information
  • Extend support, if requested, during the execution phase for solving the delivery issues
  • Take the ownership of building Modernization and PFI competences in the area
  • Bachelor’s or Master’s Degree in Engineering or other relevant field
  • Minimum 5 years of Major Project related experience in the fields of Sales or Technical Sales Support
  • Knowledge of old existing elevator systems/products on the Chinese markets is considered an asset
  • Experience in engineering technical solutions and conducting site surveys for BMS (building management solutions) or Access Control and LAN networks
  • Good understanding of the KONE product offerings both for PFI and Modernization
  • Hands on approach to projects and experience with SQL database migrations (XML etc.)
  • Strong organizing and analytical skills
  • Winning together attitude is a must
  • Good cross-cultural communication and networking skills
  • Fluent communication skills Chinese (Mandarin) and English
  • Willingness and flexibility to travel
153

Partner Technology Solution Manager Resume Examples & Samples

  • Leadership - Own and drive technical leadership within the partner eco-system, become the partner’s primary ‘go-to person’ and become the ServiceNow evangelist within their organization through proactive engagement with, and building of, a technical network
  • Value - Work with partners to identify and develop unique sales plays, where the Partner & ServiceNow can bring a compelling solution to the market, ultimately bringing success to the Partner’s customer, to the Partner and to ServiceNow, this may be pure-play ‘white-labeled’ applications on the ServiceNow platform or development of a solution with other ISV technology partners as and when required
  • Support - Present and deliver ServiceNow content at Partner led events and conferences. Be the glue that joins the ServiceNow sales teams and the Partner to ensure the partnership is mutually beneficial to both organizations
  • Success –Ensure partner success as they bid and deliver on ServiceNow business, through strategic support and sharing of collateral, developing joint collateral and where necessary, presenting as a ‘joint team’ to the customer and engaging and orchestrating the wider ServiceNow organization, including Account SCs, Product Specialists and other local sales team individuals
  • Improve – Continually learn and develop skills on the ServiceNow platform, wider skills within the industry and pass that knowledge onto partners via structured, programmatic enablement of their teams. Teach the partners ‘to fish’ through presentation and product demonstration coaching. This is measured by the level of Partner certifications (curriculum led), accreditations (Solve + Deliver – utilizing globally developed content) and improving Partner led ServiceNow deployment Customer Satisfaction Rates (CSAT)
  • Mitigate – Work closely with partners, ensure they are delivering success to their customers, and identify and mitigate risks to their business and ServiceNow, through regular meetings with key technical stakeholders within the Partner organization
  • Scale –Through an effective and structured approach to partner enablement and support, and following the key tenets above, ultimately drive excellence within the Partner eco-system to provide scale to ServiceNow as the World-Wide organization grows to $4B revenue by 2020
154

Senior Program Solution Manager Resume Examples & Samples

  • Superb problem solving skills and logical thinking ability
  • Experience in any of the key subject areas, with a demonstrated history delivering consulting services
  • Program Management: Day to day management of complex accounts, including management of enablement activities, coordination of ServiceNow resources to specific client needs, interaction with Sales, Professional Services, Solution Consulting, Product, Executive Management, and other relevant teams
  • Account Planning: Prepares account plans that clearly articulates how the client will be managed; Provides a comprehensive assessment of the account in administration, service, value, relationship, sales and churn management
155

Technology Solution Manager Resume Examples & Samples

  • Operational mindset with ability to drive micro and macro projects to closure
  • Program Management: Day to day management of complex accounts, including management of adoption and value driven activities, coordination of ServiceNow resources to specific client needs, interaction with Sales, Professional Services, Solution Consulting, Product, Executive Management, and other relevant teams
  • Service: Ensures that critical or crisis issues are responded to immediately and that they are resolved within the guidelines provided by the management; Manages chronic issues to resolution; Acts as the primary escalation point
  • Contract Management: Ensures conformity to the contract; Identifies incidents where contractual SLAs were missed and takes the necessary action; Understands all aspects of the contract and can enforce the terms outlined in the contract; Creates the governance model and makes sure that all parties adheres to it; Identifies incidents where contractual SLAs were missed and takes the necessary action
156

Solution Manager Resume Examples & Samples

  • Acquire comprehensive product knowledge for Sunrise Access Manager and Financial Manager to train the client and employee base
  • Identifies topics to be included in client training
  • Recommends modifications and expert customizations to the curriculum and training methods of the course to ensure the courses support end-user training implementation efforts
  • Updates documentation related to end-user training consulting materials to incorporate new system features, implementation information and methodology
  • Serves as a trainer responsible for the design, development and delivery of training. This function will ensure that assigned Client implementation of end-user training is successful by
  • Executing the detailed end-user training plan to address dates, sites, instructors and training methods
  • Assessing Client implementation end-user training progress and periodically recommending changes to the end-user training plan as required
  • Taking necessary actions to correct end user training concerns
  • Responding to curriculum-related questions
  • Assessing requirements for customizations of Client’s courseware library and providing recommendations for improvement
  • Independently carrying out other assignments, as directed, to support the overall goals of the implementation group and department
  • Developing strong partnerships and collaborative relationships with the client
  • Deliver application training to clients or employees in either a classroom, on line (in a Virtual Classroom environment), via telephone, or at client’s site
  • Deliver all core and advanced application training sessions, as specified in the training session curriculum, for applications to clients and/or employees independently
  • Manage expectations, provide escalation pathways, and document resolution of any issues that may arise during a class session
  • Work with instructional designers, implementation team members, other training specialists, and other departments to identify training needs, participate in course development, and present topics as needed
  • Travel to remote offices or client sites to deliver training
  • Conduct sales and post-sales support demonstrations using established best practices
  • Contribute to best practice library as new or enhanced workflows are designed and demonstrated
  • Contribute to the post demonstration review process to identify best practice, provide feedback and develop enhancements to existing demo system
  • Gather competitive intelligence whenever possible during demonstrations and communicate appropriately
  • Develop client relationships pre, during and post demo process
  • Meet and/or exceed acceptable productivity standards
  • Demonstrate and support Allscripts CLEAR values
  • BA or BS degree preferred and/or other relevant combination of training and experience
  • 5-10 years Industry experience preferred with hospital revenue cycle exposure
  • 5-10 years training experience; preferred for the healthcare setting
157

Solution Manager Resume Examples & Samples

  • Create compelling, thought leader level messaging that positions SAP and S/4HANA Cloud as absolute leader in key areas of focus
  • Identify best means of communication and identify channels to best land and drive the perception to our target markets and audiences
  • Leverage external messages to drive similar level of internal excitement in SAP
  • Participate in and impact future innovation and releases through ongoing participation in our Engineering Value Proposition work
  • University degree in information technology, natural science, business administration or a related discipline
  • Self-starter with passion to be a hands-on expert in the required field
  • Solid understanding of core technologies and a natural curiosity for innovation
  • Strong communication profile with the ability to engage with stakeholders
  • Ability to communicate in writing with excitement
  • 5-15 years of professional experience in technology sector with communication and thought leadership thinking
158

Workforce Management Solution Manager Resume Examples & Samples

  • Regular, dependable attendance & punctuality
  • Applying technical skills to deliver an integrated solution that achieves greater efficiency, accuracy, and ease of use for our internal clients
  • Collaborate with other development and design partners on evaluating both existing and newly emerging business processes and applications
  • Bachelor’s degree or 2-4 years of relevant experience preferred
  • Experience with workforce software such as Kronos, Workbrain, Workforce Software, ADP eTime, or Ceridian suite of time and attendance software and system infrastructure
  • Experience in one or more of the following areas: Workforce Management, labor cost optimization, payroll tracking, workforce analytics, interfaces using WIM
  • Language Proficiency in SQL and Strong Experience with Microsoft Access & Excel
  • Ability to read, write and interpret instructional documents such as reports and procedure manuals
  • Basic math functions such as addition, subtraction, multiplication, and division
  • Critical that the individual be detail orientated, use excellent time management and is proactive to implement change
159

Technical Solution Manager Resume Examples & Samples

  • Development of proposals to meet the customer requirements, including responding to RFI, RFP, RFQ and Tenders
  • Development of Statements of Work (SOW’s)
  • Development of pricing cases and project schedules
  • Management of the opportunity through the Solution Design Process
  • Management of the proposal team roles and tasks
  • Opportunity engagement with ITS Sales personnel and optional involvement with customer engagement of the solution
  • Taking corrective or preventative actions to ensure the proposal is prepared and the Solution Design processes are followed
  • Ensuring that Quality Assurance (QA) activities are performed
  • Scheduling and managing QA reviews
  • Ensuring all IBM proposal sign-offs are obtained and that ITS Business Controls are met
  • Solution Design skills associated with responding to tenders, scoping, estimating and successfully managing the bid process through opportunity qualification through to signed contracts
  • Experience as a Project Manager in the Networking space
  • Ability to work in a customer facing environment
  • Needs first-rate leadership skills
  • Needs first-rate negotiating skills
  • Needs first-rate presentation skills
  • Needs to be politically astute
  • Ability to manage multiple detailed solutions Internal IBM Contacts
  • Sales and Marketing personnel
  • Professional Services personnel
  • Technical employees,
  • Customer Service/Support team members, External Contacts
  • Significant contact with customer and third party staff Typical Experience
  • Proven experience in a PM field – information technology, systems integration or development
160

Technical Solution Manager With French Resume Examples & Samples

  • Designing and pre-sales skills in Data Center and Campus technologies LAN, WAN, such as CISCO, Juniper, Huawei, F5, Citrix (Switching and Routing, Firewalls, Load Balancers. Certification level of CCNA/CCDA, CCNP/CCDP, CCIE
  • Designing and pre-sales skills in Converge Communications (IP Telephony, Collaboration solutions) technologies in CISCO, MicroSoft)
  • Designing and pre-sales skills for Virtual Desktop Solutions, such as Citrix Xen-App, Xen-Desktop, vmware and other VDI solutions. Knowledge of hyper convergence solutions (VMWare vSAN, Nutanix, Simplivity, Cisco)
161

Solution Manager Resume Examples & Samples

  • Undergraduate degree with an excellent academic record; MBA or other graduate degree a plus
  • 5+ years of experience, including significant experience within a consulting organization or software/solutions company
  • Knowledge and experience in Analytics a clear plus
  • Good understanding of P&L and operations dynamics required
  • Entrepreneurial drive
  • Ability to manage multiple ongoing projects in a dynamic, complex and fast paced environment
  • Persistent and execution-oriented
162

Director, PLM Solution Manager Resume Examples & Samples

  • Work with Sales Leadership to understand customer/market problems and prioritizes appropriately. Helps Sales Leadership by serving as evangelist for Product / Solution in Large Customer engagements
  • Identifies customer problems for the applicable market segment and creates concepts as to how these problems can be solved at solution level
  • Works with Product Management, R&D, Sales Engineering and others to break down the solutions to product level
  • Works with Partners and SEs, R&D and Services to help pull together responses to large customer RFPs and helps devise plans to deliver those projects
  • Works with Sales, Operations, Product Marketing and others to align the solution with go to market model
  • Manages the solution life cycle
  • Acts as the voice of customer into the product life cycle and broader product organization
  • Customer and Competitive Intelligence - Intense interaction with customers and user group. Understanding of competition to devise offensive and defensive strategies to respond to problems posed. Understand regional differences
  • Technical & Business Solution Definition - Abstract customer problems into broader problem definition and devise strategy to solve at a solution level. Devise plan as to how solution can be monetized, opportunity size, buying persona definition, willingness to pay, go to market approach and segmentation. Interact with Product Managers to determine how / what products can be applied. Make Buy / Build or Partner decisions to solve complex problems!
  • Go To Market Planning - Definition of necessary deliverables for launching product. Define how to sell / deliver and support the product. Define buying process. Product Launch dependencies and lineup
  • Structuring of Commercial Offer and Pricing - Define offer structure and necessary supplementary offers (e.g. Pro Service, SWA). Work with various groups to deliver for launch. Define List Pricing
  • Evangelism - Evangelise products, positioning and differentiation. Act as ultimate point of contact inside and in front of channel partners / customers to help products / solution succeed
  • Strategy & Planning - Set goals for product (revenue, margins, sales volumes). Define appropriate KPI to measure how we are tracking to the goals we set ourselves
  • Reporting & Analysis – Analyze results on a monthly basis and work with stakeholders on action plans to deliver planned results
  • Product / Solution Lifecycle management - Continuously evaluate existing product lines and pricing. Lifecycle and EOL decisions. Pricing needs to be in alignment with where product is in the lifecycle
163

Finance Systems & Solution Manager Resume Examples & Samples

  • Bachelor degree in Business Information systems/Finance/Accounting
  • 5-10 years work experience on system and process improvement projects
  • Experience working in a large, multinational company is a positive
  • Background in SAP experience is highly desirable
  • Self-starter who brings energy, enthusiasm and a positive attitude to every responsibility tasks
  • Team player who has the ability to establish positive and productive working relationships with others in the group
  • Strong analytical skill and presentation skills
  • Must be innovative and willing to take initiative
164

Services Solution Manager Resume Examples & Samples

  • Radio Network Build from Greenfield to Overlay for both RAN (including Turn Key) and work in MSO/CO/Data Center environments
  • Leads and coordinates a team of Solution Architects, SSMs and other SMEs for all cases assigned
  • Utilize relevant offer processes, contribute to offer communication, and generate relevant deliverable e.g. customer specific service descriptions, and process documents
  • Relevant 7-10 year track record of services sales, delivery or solutions creation in the US market place
165

Micro Services & Integration Solution Manager Resume Examples & Samples

  • 8+ years of relevant consulting or industry experience
  • Project experience with API based design approach and implementation using latest technologies such as Cloud Native, Amazon, MuleSoft, Dell, Apigee, IBM API, etc
  • A strong Java, Cloud, Amazon Web Services, JSON, Python, UNIX background with hands-on expertise in designing and deploying end-to-end integrated solution in a high availability, clustered environment
  • At least 4 years of experience in managing at least one large Business Integration effort and project team through all phases of the project lifecycle from scoping and planning, requirements gathering, design, development, testing,
  • 2+ years of experience participating in large-scale, full-life cycle Service Oriented Architecture implementations. This effort can be within a management consulting or industry environment
  • At least 2 years of expertise in leading the technology evaluation, scalability analysis and tool selection efforts for large Business Integration programs
166

Academic Solution Manager Resume Examples & Samples

  • 1)Work closely with GSSI/BU/Clinical Research Board (CRB) to provide professional support to the research projects in Greater China region
  • 2)Assist customers in hospitals to develop and publish the papers in Greater China
  • 3)Manage country level show sites together with BU team, and enhance customer satisfaction in those sites
  • 4)Regularly issue Brochures on clinical science for marketing propaganda
  • 5)Keep good communication with customers to maintain sound relationship with them and ensure positive result of the research projects
  • 6)Other tasks assigned by team & company
  • PhD/MD degree in radiology, clinical, medical physics, bioengineering, medical imaging, computer science or related field
  • Preferred with solid experience in various medical image processing algorithms in segmentation, registration or pharmacokinetic models; C++, Matlab experience are highly appreciated
  • Familiar with medical imaging prefered
  • Willingness to travel within your specified geographic region as well as nationwide
  • Strong in reading English literature and writing SCI papers, good communicate skills in English
  • Demonstrated interpersonal & communication skills Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)
  • Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve
  • Radiological experience in large hospital/university setting preferred, medical industry related work experience preferred
167

Senior Solution Manager Resume Examples & Samples

  • Minimum 3 years (combined) Product Management, Business Development, and/or Product Marketing experience in cloud backup and/or cloud disaster recovery space
  • Technical background with real world business experience is required
  • Strong leadership skills working with cross-functional teams and technology partners
  • Proven ability to influence without formal authority
  • Excellent written and verbal communications with professional and technical audiences
  • Advanced professional degree or MBA a plus
  • Experience with Managed Service Providers of backup and disaster recovery solutions is a plus
  • International experience a plus
168

Principal Business Solution Manager Resume Examples & Samples

  • Builds trusted relationships with sales teams and client accounts, such that they can leverage their domain and/or business/industry expertise to increase the company’s credibility and communicate the company value proposition primarily in sales situations that advance the sales of software. Ensures that proper expectations are set to ensure customer satisfaction. This may involve the delivery of compelling software demonstrations as appropriate to the sales situation
  • Strategizes with sales team on objectives for customer meetings. Understands how this activity relates to overall sales plan and provides strategic leadership for sales opportunities
  • Clearly articulates the breadth and value of software and the company in assigned domain or business/industry area. Clearly states how the company differentiates from the competition, to empower sales/pre-sales to identify opportunities and successfully position SAS, and/or to 3rd parties such as analysts or the press
  • Assists in the response to RFI/RFP’s or business case requests utilizing the RFP Repository and/or crafting thorough and compelling answers and proposals that effectively differentiate the company from our competitors
  • Works with product marketing, product management, sales and R&D groups to validate market driven sales approaches to support strategic initiatives and ensure customer and market direction input is reflected in ongoing releases
  • Contributes to the design and production of sales, pre-sales and marketing materials
  • Proactively drives customer retention efforts
169

Solution Manager Resume Examples & Samples

  • Lead and manage the EMEA team of Solution Architects and Business Consultants within specified JDA Solution areas
  • Articulate suitable business solutions and the JDA Value Proposition for prospects / customers at senior management level based on understanding of their business and IT requirements
  • Assist Customer Executive when sales engagements become more complex and competitive and feedback to Consulting Services teams to support strategic resource planning
  • Identify business plan and strategy, key decision makers, key performance indicators, and budget constraints to support driving the transaction to closure for business opportunities
  • Identify and utilise appropriate internal resources to engage in sales cycles to support the business case
  • Communicate issues and strategies concerning the client and assist in handover meeting between Sales and Consulting Services teams
  • Assist with Scoping Study engagements as first step of major project implementations
  • Develop and foster long term relationships as trusted advisor to customers with customer senior Management, including C-level, with credibility and confidence
  • Impact the margin on the services contract/SOW by ensuring successful & comprehensive implementations which will result in referenceable clients & future software & service sales
  • Mentor colleagues to develop their skills as industry thought leaders
  • The go-to person for sales, management, delivery & support for the understanding of the business processes for the area & solutions of expertise
  • Work with JDA teams to put projects back on track if required
  • Liaise with other regional Delivery groups based in Americas and Asia Pacific and Centre of Excellence Delivery groups based in India and Poland
  • Manage team assignments with global Resource Controller team
170

Advisory Program Solution Manager AMS Resume Examples & Samples

  • Superior verbal and written communication skills, including facilitation skills
  • Value: Identifies the business value provided by the ServiceNow solution; Understands the ROI calculus and ensures that the relationship is living up to those expectations; Understands the business objectives of the customers at various stages of the relationship and aligns ServiceNow’s services with those objectives
  • Product: Provides client feedback on product offerings back to the Product organization; Drives the activities of all partner organizations impacting his/her clients; Manages executive relationships both internally and externally; Visits the clients at regularly scheduled intervals; Plans and executes on value added activities for the clients. (e.g. user forums, trusted advisor engagements)
171

ITS Solution Manager, Case Management Resume Examples & Samples

  • Argus (to be deployed by AEGIS program Q1 2018)
  • DRAM + CLARE
  • Coordinate, inform and lead the team to execute the objectives
  • Clarify roles and responsibilities
  • Coach, mentor, motivate and supervise team members and contractors, and influence them to take positive action and accountability for their assigned work
  • Give regular visibility on detailed planning and roadmap
  • Share blocking points & risk management and define appropriate actions plan
  • Anticipate skills requirements for the maintenance and improvement of the functioning of the field
  • Evaluate his/her colleagues' skills levels and support them in their development
  • Ensure that the team has all the resources required to fulfill its tasks
  • Facilitate the transfer of know-how, experience and best practice within the team
  • A minimum of a Bachelor's degree in computing, computer science or related scientific or technical discipline is required
  • A minimum of 3 years relevant experience is required. An advance degree plus some relevant experience may be substituted
  • Customer oriented; ensure high level of service and business satisfaction; implement action plan if needed to improve business satisfaction
  • Able to work closely with key business contacts to track and evaluate enhancement requests and identified issues. Has the ability to challenge the business on requests, per business value
  • Excellent capacity to prioritize, plan and execute
  • Transversal leadership - Ability to work in a remote international and diverse environment
  • Ability to organize and direct others' work efforts with tact and diplomacy
  • Vendor negotiation skills. Able to manage external contractors located in other countries and in off-shore locations. Can manage vendor contract negotiations
  • Excellent communication and interpersonal skills as well as capable of making effective formal presentations to management within or outside the department
  • Strong Problem-solving skills
  • Delivery oriented, rigorous & efficient
172

Business Solution Manager Resume Examples & Samples

  • At least 5 year’s IT project management experience in Multi-national Corporation
  • University degree in Computer science or equivalent
  • SAP BW, ABAP, SQL, and Microstrategy skills are preferred
  • IT security related knowledge is preferred
  • Working knowledge of retail business is preferred
173

Process Solution Manager Resume Examples & Samples

  • Leads the development team & Initiatives. Propose business solution using various business analysis tools, provide guidance to ensure that solution designed and implemented meet with requirements and enterprise quality standards
  • To understand the business problem, work closely with Program/Project Management, providing inputs on behalf of GPS during project planning (resource requirements, development estimates, etc.) and throughout the development to ensure business objectives are met
  • To manage prioritization and implementation of configuration changes via the agreed configuration methodology and FIL’s Change Management process
  • To partner in designing and execution of various configuration requests raised for GPS application suite
  • To complete a post implementation review detailing and measuring the key improvements delivered, ensuring lessons learned are carried forward in subsequent development activities
  • Keep the project manager and product committee informed of task accomplishment, issues and status
  • Escalate issues which cannot be resolved by the team
  • Recommends controls by identifying problems, writing improved procedures
  • To be an ambassador for GPS in FIL Dalian – may be called upon to help with wider GPS initiatives
  • Drive efficiency in current processes and drive process improvements/create process frameworks (wherever applicable)
  • To have a basic understanding of all the GPS application suite and how it integrates with FIL applications
  • To have an understanding of key FIL process flows across sites
  • Over 5 years of experience of handling business processes in financial domain
  • Over 5 years of experience in Business/Technical Analysis in financial domain
  • Engineering or IT background preferred, but not essential
  • Excellent written and verbal communication in English, including technical writing skills
  • Understanding of system engineering concepts
  • Candidate should have proven experience in line management or leading and mentoring a team
  • Lateral thinking, Innovation and process improvement experience will be an added advantage
  • Self- starter and a sense of pro activeness
  • Excellent knowledge of business processes and of the integrated products
  • Proven business analysis and project co-ordination experience
  • Willing to work flexible, unsociable hours sometimes and potentially travel if needed
  • Awareness of Process Modelling tools (e.g. Case Wise, V-modeller, MS Visio etc.)
  • Proven results in initiating and implementing change within a Financial organisation
  • Key competencies will include Leadership skills, Analytical Expertise, Stakeholder Management & High Quality Orientation
  • An understanding of the principles of RPA, workflow systems, electronic data capture and reporting tools
  • Understanding of Lean/Six Sigma methodologies used for process improvement
  • Ability to conduct Cost/Benefit analysis
174

Principal Solution Manager Resume Examples & Samples

  • Envision and design robust BI solutions to meet the complex business need across Office and Dynamics. Deeply understand and define key business scenarios to develop comprehensive solution roadmaps
  • Build and support well integrated data sets by leveraging different data pipelines across Finance, Marketing, and Engineering. This data becomes the official source for key metrics and reporting across Microsoft
  • Develop innovative algorithms and apply sophisticated data engineering for use across intricate business applications
  • Apply analytic and statistical techniques to design experiments in testing new ideas/hypothesis
  • Drive deeper & more advanced analytic capabilities/tools to help better understand critical business scenarios and provide guidance for future decisions - around subjects such as financial performance, customer/sales opportunity, product offers and insight, to name a few
  • Interpret the results of analyses and models; Iterate continuously with team members and other business partners to continuously improve
  • Design and implement end-user facing solutions that enable business partners/end-users to most effectively utilize our analytic, visualization, and reporting capabilities
  • Drive evangelization and education efforts for these tools
  • Assist senior management in making key business decisions using our BI and analytic capabilities
  • 5+ years of demonstrated work experience in a combination of solving analytical problems, project and/or program management. Data, business, and/or financial analysis experience also desired
  • Strong cross-group collaboration and business partnering skills, including excellent interpersonal skills to build positive working relationships across groups and all management levels
  • Problem solving mindset that craves complex challenges and business problems under a fast paced/changing environment
  • Experience with machine learning, deep learning, anomaly detection, predictive analysis, text analysis, exploratory data analysis, and other areas of data science
  • Experience performing data analysis; applying statistics a plus
  • Proficiency in Scope, SQL (query writing, SSIS, SSAS)
  • Experience with C++, C#, .NET, Azure, Hadoop, Spark, Impala a plus
  • Proficiency using tools like Python, R, MATLAB, AMPL, SAS, and similar is helpful
  • Experience with product and service telemetry systems
  • BS/BA degree required in Finance or technical field such as Computer Science, Engineering or Statistics; an MBA or Professional certifications a plus
  • SQL query writing required; Understanding of OLAP, SQL Analytic Services, SQL Integration Services, and SQL Reporting Services a plus
  • Strong skills across the entire Microsoft Office Suite, especially Power BI, Excel, VSTF toolsets
  • Knowledge of internal tools, data sources, and reporting (MS Sales, Commerce Platform, etc.) desired
175

Infrastructure Services Solution Manager Resume Examples & Samples

  • Annuity services Sales - 2 Years
  • Systems (server, storage, NW) integration projects - 2/3 years
  • Managed Services/cloud (desired) - 2/3 Years
  • Should have a Bachelors Degree in Computer Science / Engineering OR
176

IS Solution Manager Resume Examples & Samples

  • Own technical solution from inception through proposal/signing
  • Set a “refuse to lose” tone and attitude among your engagement team and lead by example to ensure IBM is delivering a superior client experience through our solution development
  • Consistently developing technical solution strategies and providing cost targets that are market competitive. Present a technical solution with compelling business value that includes IBM innovation, provide unique differentiation, and integrate other IBM brands
  • Be viewed as a strong partner and willing collaborator with Sales, Services Lines and other Lines of Business
  • Execute the engagement process completely and ensure auditability on the deals you lead
  • Translates offerings and solutions and how these translate into high client-value solutions
  • Provides technical leadership on significant proposals for high profile client solutions
  • Leads the development of the overall technical solution and ensures the supporting architecture will meet the clients business plan
  • Innovation, thought leadership and asset reuse as part of solution creation
  • Good knowledge of Cloud Solutions and infrastructure (servers, virtualization, storage, NW …)
177

Principal Services Solution Manager Resume Examples & Samples

  • Connects and build relationships with AM’s and RSM’s and has the ability to partner with the sales teams and act as best trusted partner
  • Acts symbiotic, to accelerate the sales success and added value to the sales process
  • Owns services pursuits (signings quota) and revenue performance in territory-Accountable for the Customer relationship and success
  • Identifying risks, resource allocations, and schedules for project success and customer value realization
  • Builds and maintains strong relationships with key stakeholders throughout the delivery process securing key references at all levels
  • Have met/exceeded bookings and utilization targets
  • Can articulate relevant customer success stories and metrics that demonstrate value to the customer
  • Proven track record of executing projects on time and on budget while maintain margins and managing resources effectively to product high quality work
178

Solution Manager Treasury Resume Examples & Samples

  • Global Treasury Application Portfolio including critical applications: Wallstreet Suite, IRIS, FXTE, FXTracker, SWIFT
  • Connectivity with ERP and Finance applications: SAP, JDE, and Summit
  • Functional areas including Trading Front Office, Trading Operations, Cash Management, and Accounting
  • Bank Connectivity
  • 60% Solution Management – Design/Build thru Deploy
  • Owns resource forecast & estimating for prioritized backlog of activities
  • Sets expectations & curator of design/dev standards adopted for area
  • Knowledge of Agile Delivery Capabilities - Drives to a collection of approved user stories & edge cases
  • Key supporting cast for product visioning & connecting ideas together for design & build feasibility, value and speed. 'the how'
  • Responsible for design/build deliverable commitments and buy-in across component areas
  • Ensure design/build adheres to risk and performance/infrastructure scalability - ensure design completeness across app & network/infra
  • Responsible lead for testing teams; approach and execution/results sign-off; Responsible lead to SCRUM master(s)
  • Understands market competition/trends & consults with business to develop new product ideas/concepts
  • Ensures team commitment (skills/expertise) to Immersive Learning Center & Rapid Prototyping teams on key development and backlog targeted
  • Ensures team commitment (skills/expertise) to collaborate & partner lab teams on key development and backlog targeted
  • Supports complex problem solving with operations for live products - inclusive of RCA analysis and action plans, and a champion for long-term health of design 'the how'
  • Contributes to architecture review boards for portfolio area. Looks to EA for community of practice consulting and guidance on detailed designs and decisions in alignment with overall architecture decisions
  • Manages pipeline for rapid prototyping and ILC or external labs
  • Stays current on latest design trends and discussions - key speaker(s) in internal and external outreach discussions/events
  • Stays connected with Enterprise Architecture to refine and confirm base package or custom application target strategies/decisions
  • Looks to EA for community of practice consulting and guidance on detailed designs and decisions in alignment with overall architecture decisions
  • Ensure overall solution(s) architectures are maintained and thoroughly understood by the team
  • Responsible lead during major go lives for design/build
  • Responsible for maintaining appropriate staffing (and succession planning) of critical knowledge areas
  • Lead culture of discipline and compliance and ensure adherence to global standard process & controls
  • Collaborate with the Regional Deployment teams to optimize and/or modernize applications
  • Maintain awareness of application risks and opportunities for expansion and improvement. Seeks out and recommends improvements which enhance capability, performance, and minimize costs
  • Provide recommendations for advancing applications across the globe ensuring high user acceptance. and adoption, regulatory compliance, and alignment with business and function strategies
  • 20% People and Budget Management
  • Administer/oversees general workforce administration policies and programs in the areas of communications, staffing, training, evaluations, disciplinary actions and safety. Ensure delivery of quality work product by team
  • Develop planning for future workforce needs in direct control and participates in the selection of employees
  • Communicate key decisions, Cargill information and other enabling information to team
  • Accountable for medium-term outlook workforce planning and for performance management, talent development, succession planning, coaching, and engagement for team
  • Lead and implements systems and processes to maintain a highly engaged workforce. Holds direct reports accountable for actively addressing engagement issues and identifies/leverages best practices in engagement
  • Responsible for financial management across team and business planning (forecasting, reporting P&L, etc.)
  • 20% Partner Relationships, Delivery Roadmap and Scorecarding
  • Facilitates and manages near and longer term delivery roadmap with Portfolio Architect consult
  • Facilitates key program/project reviews of delivery pipeline across global & regional portfolios with BRMs, Regions and/or other delivery area leads to collaborate on learnings, cross dependencies & continuous improvement in delivery overall
  • Delivers dashboard/metrics on delivery roadmap achieved, portfolio customer satisfaction, adoption/recovery, value realization
  • Maintain partnering/relationship with internal and 3rd party providers to deliver project quality and operational excellence and innovation
  • This external posting is for North America applicants only**
  • BA/BS in Business (Accounting and/or Finance), IT, or Computer Science or equivalent
  • 10 years of IT and business / industry work experience, with at least 5 years of experience in leading a distributed team
  • 3 years experience working in Finance or Treasury applications support, design & build
  • 5 years of people management experience
  • Demonstrated ability to lead Change Management efforts
  • Trong collaboration and influencing skills
  • Demonstrated leadership skills; ability to lead global teams
  • Experience managing for ITIL processes
  • Experience anticipating emerging issues, problem solving and implementing new business solutions across process data and technology
  • Ability to work across multiple groups and geographies to solve operations problems and avoid continuity risk
  • Ability to travel up to 20%
179

Customer RAN Solution Manager Resume Examples & Samples

  • Act as technical and solution sales support in radio access netowork technologies and product solution
  • Work with account and commercial management to develop & build value argumentation
  • Participate in knowledge transfer & information sharing
  • Share information about Ericsson solutions to influence customers
180

Senior Solution Manager Resume Examples & Samples

  • Serves as the overall Project Manager leading a US based team operating in shifts
  • Works closely with offshore managers to enable a 24*7 support model
  • Accepts overall responsibility and establishes appropriate controls for delivering project outcomes according to the contract, work plan and quality standards. Understands economic drivers of the practice and manages to optimize profitability
  • Drives use of state of the art methods and tools; establishes quality review and method discipline
  • Establishes program management disciplines to guide issue/risk identification and mitigation. Anticipates engagement risks and keeps in touch with senior client management to address them without compromising the interests and integrity of Deloitte
  • Concurs as needed on critical judgments relating to application of Deloitte policies and procedures; fosters a culture that promotes quality and respects risk
  • Responsible for the client and team management including proactive value creation activities
  • Articulates and frames business problems and solutions as appropriate for all client audiences
  • Investigates root causes to client and project issues and proposes effective solutions
  • Applies quality standards to work products
  • Analyzes work product progress and provides objective reporting of project status
  • Defines the overall goals of an engagement and communicates goals to and junior staff to guide their project work
  • Recognizes colleagues’ strengths and provides them with ongoing feedback and coaching
  • Understands success factors related to geographically diverse teams and applies mitigation strategies
  • Bachelor's degree, preferably in Management Information Systems, Computer Science, Software Engineering, or related IT discipline, or equivalent years of relevant experience
  • 15 or more years consulting and/or industry experience
  • Past experience of leading mainframe based support engagements front facing the client involving production support and application maintenance
  • Ability to lead team through complex production scenarios in an onsite offshore model
  • Lead, motivate and manage the team in a 24*7 model working across multiple shifts
  • Ensure SLA and KPI adherence
  • Willingness to live and work in the Orlando, FL area (Lake Mary)
  • Healthcare industry experience
  • U.S. Citizenship preferred, but not required
181

Senior Lead Solution Manager Resume Examples & Samples

  • Bachelor’s Degree in Business Administration or equivalent related Marketing degree
  • Minimum 10 years’ experience in Solution Management or other related discipline such as solution consulting, business development, and product marketing
  • Advanced understanding of the IoT marketplace with hands-on experience in creating and implementing industry solutions targeted at Federal, State/Local government sponsored initiatives
  • Exceptional skills in managing multiple projects and/or virtual sub teams simultaneously with proven experience in driving results in a matrix organization structure
  • Creative problem solver with ability to work independently
  • Proven business development experience working with and negotiating business partner agreements
  • Possess strong oral, written, and presentation skills with demonstrated ability to convey business objectives that are meaningfully understood by all stakeholders
  • Demonstrated expertise in translating business needs and problems into viable solutions and focuses discussion around the Who, What, and Why before identifying the How
  • Strong business acumen with ability to consolidate disparate market data into structured business plans
  • Expert ability to liaise with individuals across a wide variety functional, operational, and technical disciplines
  • Exceptional ability to foster teamwork and a customer driven environment
  • Expert knowledge of PowerPoint and Excel and adept at learning additional collaboration tools
  • Required Bachelor’s Degree in Business Administration or equivalent related Marketing degree
182

ITS Solution Manager Resume Examples & Samples

  • 1) is accountable for the 3rd level support of the business workflows, and includes the resolution of issues/incidents for specific solutions. The Business Solution Manager works in coordination with both external suppliers and and/or internal resources to implement change controls to ensure upgrades, bug fixes, enhanced functionality, etc. Unplanned outages are always escalated immediately and demand immediate attention. He/She manages close operational support of (to include training, mentoring, coaching and consulting to) scientific users and prospective scientific users of the specific applications
  • 2) Establishes and maintains key performance indicators (KPIs) that highlight the business value and operational usage/performance of the supported applications, and regularly report performance against these KPIs to stakeholders, project teams and key users
  • 3) Works closely with ITS Infrastructure Services to ensure efficient support, monitoring and evolution of the specific supported applications
  • 4) Assumes a business analyst role for ITS-related projects that impact the use of electronic lab notebooks and ActivityBase in the region, which includes R&D Pharma and Vaccines
  • Communicates to the relevant actors concerning work in progress and coming developments in the field
  • Coordinates, informs and leads the global support team
  • Anticipates skills requirements for the maintenance and improvement of the functioning of the field
  • Evaluates his/her colleagues' skills levels and support them in their development
  • Ensures that the team has all the resources required to fulfill its tasks
  • Facilitates the transfer of know-how, experience and best practice within the team
  • 1) Familiarity with the Research and Early Development business areas, especially with the use of ActivityBase and electronic lab notebooks (ELNs) for automating workflows and/or for the purpose of data registration. Ideally, he/she is experienced with supporting systems and applying a system development methodology, which may or may not include system validation, to ensure compliance with regulatory requirements
  • 2) Technical Leadership and/or Project Management background, as well as experience with vendor negotiation and has management skills
  • 3) Extensive knowledge and experience working with databases, experience with SQL, and working knowledge and understanding of data integration and ETL technologies
  • 4) Excellent communication and interpersonal skills. He/she can work effectively in a multi-cultural, multi-disciplinary team environment
  • 5) Ability to organize and direct others' work efforts with tact and diplomacy, contributing to the development of team members and team goals
  • 6) Capable of making effective formal presentations to management within or outside the department
  • 7) Ability to influence decisions and negotiate & resolve conflicts with stakeholders outside of their workgroup. #LI-SA
183

Systems Solution Manager Resume Examples & Samples

  • Define and evaluate Demand & Supply Planning Solutions and Processes to drive KPI Improvements, End User Efficiencies and Savings $$
  • Align DSP Solutions (Systems and Process) with Logistics Planning Priorities - Ensure alignment with NCE (Nestle Continuous Excellence) and Goal AlignmentContinual examination of “Planning End User Execution” throughout the NWNA Network to develop and continually maintain a DSP System Solution Worklist and Process Improvement
  • Partner with the System Owners - LGO (Local Globe Organization) to prioritize developments
  • Collaborate with LGO on all system enhancement testing plans and ensure all Business Scenarios have been identified, evaluated and tested
  • Key Member of the GLOBE APO UpgradeTeam - roll out and training
  • 1st Line of Support for Business End Users for Planning
  • Train Business End Users on new System Solutions and assist with Onboard Training for new Leaders
  • Develop and refine SOP’s as System Solutions and Process Improvements are integrated
  • Examine and investigate identified Business challenges and implement Planning Solutions
  • Strong knowledge and understanding of Demand Planning, Supply Planning, Production Planning & Material Requirement Planning (Consumer Product Industry experience beneficial)
  • Knowledge and understanding of SAP APO (DP, SNP, PP/DS & GATP)
  • In-depth knowledge of Planning systems & processes. Experience in Continuous Improvement initiatives
  • Strong analysis, design and implementation experience with technologies
  • Proven track record in projects and the delivery of high quality work
  • Expert level knowledge of SAP, Microsoft Office suite of products (Excel, Word, PowerPoint, and Access), and/or Nestle- GLOBE
  • Demonstrated effective written, verbal and graphical communications skills
  • Demonstrated ability to lead, motivate, persuade and train
  • Outstanding interpersonal and leadership skills
  • Ability to effectively and successfully work with a variety of personalities and in challenging situations
  • Must have the ability to work well under pressure, to communicate and work effectively with team members, users and support areas and to manage many activities at once
  • Ability to work and coordinate projects with various NWNA Teams and Streams
  • Must be tenacious, have a `can-do` attitude and drive for results, positive and constructive thinker; Adaptable/Flexible - thrives on and welcomes changes
  • Team player, contributes and participates well with others, enjoys working in a challenging, fast-pace and dynamic changing environment; works well under pressure
  • Ability to work independently and with others to conceptualize and formulate solutions utilizing new and evolving technologies
  • Skill in conceptualizing creative solutions, documenting them, and presenting/selling them to key business users, the LGO, (Local GLOBE Organization) and GSO (Global Service Organization)
  • Analytical thinker and sees the big picture
  • Project Management Methodology Experience a plus
184

Solution Manager Resume Examples & Samples

  • Perform data analysis in order to provide in-depth analysis of potential / active customer raw data. Have experience with excel in order to provide data visuals
  • Initiate solution design based on data analysis regarding supply chain activities. In addition, Solutions Manager provide a solution design that caters to the customer’s immediate and long term needs. The solution requires “as-is” and “to-be” scenario’s in order to convey the efficiency gains and cost savings
  • Drives usage of cost models to validate freight transportation strategies and to understand significant cost drivers
  • Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies
  • Identify existing problems with clients’ transportation, logistics systems, imports or exports, or customer issues
  • Review global, national, or regional transportation or logistics reports for ways to improve efficiency or minimize the financial impact of logistics activities
  • Collaborate with other departments to adapt logistics solutions to integrate with existing client business systems or processes, such as customer sales, order management, accounting, or shipping
  • Collaborate with suppliers or customers to improve supply chain efficiency or reduce landed cost per unit
  • Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers
  • Recommend use/purchase of new or improved technology, such as Purchase Order &Transportation Management systems
  • Recommend optimal transportation modes, routing, equipment, or frequency
  • Participate in carrier management processes, such as selection, qualification, or performance evaluation
  • Develops, maintains and utilizes various tools to enable effective development, education and direction of the supply chain process
  • Develops effective communication and processes with the Implementation Managers and logistics teams
  • Prepare and conduct quarterly business reviews with the client and discuss current performance, improvement and develop a framework (phased approach) to grow the business
  • Bachelor degree in Business or equivalent experience
  • Requires a minimum of 5-6 years of logistics experience
  • National level account / implementation experience with global exposure
  • Experience with logistical processes, systems and solutions
  • Seasoned listening skills
  • Demonstrates problem solving and negotiation skills
  • Verbal / written communication and presentation skills are critical
  • Presentable. Ability to speak persuasively in positive or negative situations
  • Strong leadership skills. Self-driven, self-managed
  • Advanced knowledge of Microsoft Office applications. FUNCTIONAL SKILLS
  • Understanding of key issues in Logistics and its relevance in the current economic situation. How the industry is evolving and what is required to gain market share
  • Sound understanding of end to end Logistics process from network analysis, long term planning through execution, track & trace, reverse logistics, freight payments and analytics etc
  • Sound knowledge of transportation management systems, dynamic routing systems and Track and Trace systems
  • Sound knowledge of Logistics Operating Models including integration requirements
  • Broad understanding of Supply Chain Management across the value chain
185

Industry Solution Manager Resume Examples & Samples

  • Experience in at least one of the following industry areas: Retail, Consumer Goods or Media con Communications
  • Executive presence - must be comfortable influencing and collaborating in a C-level environment
  • Experience leading large enterprise sales cycles or implementing enterprise wide initiatives, preferably with an orientation to thousands of users/customers
  • Facilitate workshops with a cross-functional group of senior customer participants
  • Proven track record in building ROI, TCO business case developments to support a future state vision
  • Business process experience across multiple domains such as ERP, CRM, Supply Chain Management, Engineering, I/T and Operations. Knowledge of IT frameworks such as ITSM/ITIL and Application lifecycle (e.g. Rapid Application Development)
  • Experience coordinating and leading a virtual team (internal and external) to deliver a compelling vision of our solution (ie, Demo, Storyboards, Process Flows, etc)
  • Project Management acumen and team leadership to inspire, coordinate and deliver results back to our customers
  • Experience in CRM, Contact Center, Sales Automation and related Customer Service trends and technologies
  • Knowledge of SFA, application of sales process automation contact center implementation and application development at enterprise scale (3,000+ sales users) using Salesforce Clouds is highly preferred
  • Self-motivated, needing little instruction or leading to jump in and execute
  • Effective and comfortable working in a virtual/home office setting
186

Cinema Software Solution Manager Resume Examples & Samples

  • 3-5 years of product management or product design experience (4+ years preferred)
  • Technical aptitude to pick up domain knowledge in a fast-paced cutting edge technology team
  • Excellent diplomacy and communication skills
  • Experience gathering customer and prospect feedback, validating business problems, and gathering market data
  • 1 or more years of experience in scrum or another agile framework, either as a team member, product owner, or scrum master (3+ years preferred)
  • A solid understanding of cloud computing concepts and Software as a Service (SaaS)
  • Familiarity with human-computer interaction concepts, software design practices and patterns, and Test Driven Development
  • Professional experience in Cinema or Hospitality
187

Business Solution Manager Resume Examples & Samples

  • Bachelor degree or above in Computer Science or equivalent area
  • More than 5 years of relevant working experience of business solution experience especially in Retail
  • Good knowledge of Database with the experience of handling big volume of data
  • Excellent presentation, communication and interpersonal skills
  • Hands-on coding or bug fix experience is a plus
  • Project management skill (Agile and Waterfall) is a plus
  • Good self-learner for new technology or processes
  • Efficient deliveries even under high pressure
  • Flexibility to work in different time zones, evenings or weekends
  • Minimum of 5 years of progressive work experience
188

Senior Solution Manager Resume Examples & Samples

  • To support Contract Logistics Business Development team in developing client specific solutions
  • To analyze customer requirements, develop a cost model and design layouts as well as material flows
  • To be engaged as well the project implementation phase to ensure all planed as been delivered
  • To be oriented to help remaining existing contracts through inquiries of re-engineering from operation team
  • Responsibility covers tender response, project design & planning, resource acquisition, training and post-implementation follow-up
  • Bachelor degree or above, major in supply chain management or engineering
  • 5-8 years related working experience in contract logistics, experience in automotive industy is a plus
  • Capable of layout designing tools, like CLASS
  • Capable of costing model manipulation and logic thinking
  • Capable of investment finance model manipulation
  • Capable of fare knowledge on project implementation principles and methodologies
189

IT Solution Manager Resume Examples & Samples

  • Translate strategic and tactical business goals into business requirements to determine the IT solution domains to meet the goals
  • Analyze and document business requirements
  • Work with other solutions managers to provide a consensus-based enterprise solution that is scalable, adaptable and in synchronization with clients current and future needs
  • Apply sound, creative, and innovative thinking to enhance and expand the implementation of principles, practices and concepts to meet the business intent for the delivery of solutions for our customers
  • Develop and document technical solution designs to address business requirements and facilitate a handoff to operational teams for execution
  • Develop cost estimates, budgets, proposals and other artifacts as needed
  • Utilize appropriate standards and tools to enable the creation and implementation of IT solutions
  • Minimum of 5 years of experience in designing and implementing IT solutions in a specific domain (applications, infrastructure, data integration, etc.)
  • Must have experience with large, complex engagements
  • Leadership experience collaborating, providing direction, and taking initiative with other team members is required
  • Additional four years of experience may offset degree requirement
190

RAN Solution Manager Resume Examples & Samples

  • Partner closely with the sales team to work with customer requirements
  • Build strong and trusted relationships with the customer’s technical influencers and decisions makers
  • Act as the RAN solution lead on assigned key deals and strategic sales activities
  • Scope, define and design solution offerings; driving end-to-end technical solutions
  • Develop technical presentations and proposals
  • Lead customer presentations
  • A high level of energy to drive leading outcomes for our customers and Ericsson
  • Demonstrable leadership skills and a proactive approach to customer engagement
  • Proven customer engagement experience (e.g. Previous exposure leading presentations, dealing with customers on commercial activities, Understanding customer businesses cases)
  • Tertiary qualification in engineering or equivalent (An MBA or similar will also be an advantage)
  • Strong technical competence in 4G (5G experience would be considered an advantage)
  • IP knowledge and cloud concept knowledge would be highly considered
  • LI-HK1
191

Senior Solution Manager Resume Examples & Samples

  • Work closely with customers and partners, field personnel, and engineering team, while considering industry best practices in developing and driving new data products
  • Define and build new data products with customers and extract reuse components to be used with other customers
  • Work with engineering, project managers, UI, technical documentation, and QA, to drive product development schedules
  • Manage product related customer communication and act as the interface between customer and delivery team
  • Lead delivery projects being the face to the customer, with the support of the Solution Architect and delivery team
  • Have a good overview of leading edge analytical methods and solutions – to guide our internal teams and push the limits on usability and customer centricity
  • Understand the value of data and detect opportunities to increase that value by augmenting or enriching data
  • A good grasp of recent technological developments in the big data and machine learning sphere
  • Enjoying the challenge of solving an abstract problem and a passion for using technology to create value
  • Take ownership of projects that SAP has identified as a top priority
  • Deeply understand problems, and gather data to diagnose complex problems and develop compelling, data-driven products
  • Define and execute industry specific strategies for data monetization, as well as establishing domain specific networks and interest groups
  • Fast Learner with aptitude to gain end-user and customer perspective and distill the knowledge to drive product enhancements
  • Strong execution orientation with proven record – you get stuff done
  • Experience working with engineers to define software products (SCRUM, Kanban, etc.)
  • Experience working with customers in a sales, consulting, or support capacity
  • Excellent presentation, oral, and written communication skills
  • Excellent quantitative analysis skills to take data as input and output actionable recommendations
  • Experience with Software-as-a-Service or Cloud delivery model
  • Technical undergraduate degree or higher
  • Ability to manage complex and/or cross-functional projects and apply your skills in a data-driven environment. Proven ability to work cross-functionally to deliver solutions
  • Deep Industry expertise e.g. in Retail, Telco, CPG or High Tech is a plus
  • 5 years of experience in product management or consulting
  • 20% - 50%
192

Solution Manager Resume Examples & Samples

  • Independently identifies process gaps and recommends and implements process improvement
  • Applies company methodologies and tools to design transportation operations
  • Establishes and implements performance measures
  • Actively supports the sales process and creates high quality solutions and designs
  • Provides proposal and presentation support and development
  • Makes Supply Chain strategy recommendations
  • Effectively interacts with customers, Sales, and Operations to create value propositions
  • Confers with the Operations Managers to implement efficient and competitive solutions
  • Manages multiple and complex Supply Chain projects Provides resource planning based on priorities and demand signals
  • May assist in providing logistics training as part of Ryder Academy Supervises a team of engineers (hire, promote, coach, development and performance management)
193

IT Solution Manager Resume Examples & Samples

  • At least 4 years of experience in IT project management
  • Advanced English level
  • Advanced communication and negotiation skills
  • Experience in manufacturing processes
  • Engineering educational background
194

Technical Solution Manager With German Resume Examples & Samples

  • Mobility Services
  • Network Services
  • System Service-Mainframe
195

Data Analytics Onsite Solution Manager Resume Examples & Samples

  • Business Intelligence/ Data Warehousing
  • Performance Management Technologies
  • Advanced Analytics Enablement
  • B.S. or higher in Computer Science or other technical field
  • Experience managing project delivery teams for federal government clients preferred
  • Able to work in a fast paced environment that requires balancing competing priorities
  • Ability to relocate or live in Baltimore, Maryland
196

Technical Solution Manager, ICS Resume Examples & Samples

  • Development of technical solutions throughout the pre-bid and bid phases to secure identified business opportunities
  • Delivery of technical responses to bids
  • Ensure that solutions developed and offered by Thales are seen by the customer as being credible, robust, practical and good value
  • Support the effective handover of technical solutions from bids to programmes, to the nominated Programme Team
  • Undertake technical governance on delivery projects and ensure that project adheres to the solution baseline
  • Deliver pre-sales technical consultancy in a way that leverages future opportunities for Thales
  • Proven technical solution definition and delivery track record in transportation systems of any kind and a good level of understanding of existing transport communication and supervision solutions and products
  • Proven experience in the development and delivery of safe, high availability, resilient and secure solutions, concepts, engineering principals and processes
  • Ability to work collaboratively within an integrated team containing Products and Systems technical expertise, strategically driven in a stimulating environment to meet stretched timescales
  • Strong technical communications at all levels
  • Technical and personnel leadership skills
  • Degree qualified in a scientific, technical or engineering discipline, or equivalent
  • Chartered Engineer
  • IRSE Licence / Membership
  • Other technical and/or management related qualifications
  • Demonstrable awareness/familiarity/knowledge of the following systems
  • Backbone communications systems, e.g. Fixed Transmission Networks, Gigabit Ethernet Operational Control Centres, including
197

Solution Manager Analyst Resume Examples & Samples

  • Implementation and support of Solution Manager including
  • Tool sets for global SAP ERP automated testing processes with responsibility for SAP PPM
  • Production support of ChaRM, OTO, Service Desk, Job Scheduling
  • Implementation of tools such as BPMon, BPCA, and CDMC
  • Working closely with multiple cross functional/global teams to support the design development and implementation of the Solution Manager platform
  • Maintaining Solution Manager's standards, procedures and documentation
  • Providing support to the business and technical community
  • Maintenance and administration of the Solution Manager training program
  • Performing routine Solution Manager administrative tasks
  • Executing issue resolution processes as necessary
  • Bachelor’s degree in Information Technology, Computer Science or related discipline strongly preferred
  • 2+ years of broad SAP experience
  • Equivalent combination of education and experience will be considered. Candidates with no bachelor’s degree must have a minimum of 6 six years of related IT experience
  • Experience with SAP configuration; Knowledge of application life cycle and test methodologies
  • Stronganalytical skills with the ability to learn quickly and manage multiple priorities
  • Strong technical skills with the ability to work effectively in a complex technical architecture / landscape
  • Strong interpersonal skills to successfully work with both internal business and IT colleagues
  • Must be able to perform as an effective member in a team-oriented environment, maintain a positive attitude, and achieve desired results while working with minimal supervision
  • Ability to create an environment that fosters candid communication. Clearly expresses oneself orally and in writing. Listens carefully, solicits other's opinions
  • Self-directed and demonstrates agility to respond quickly in a rapidly changing business environment. Fosters a sense of urgency, identifies and overcomes obstacles
  • Ability to visualize, define and specify custom applications with the assistance of a programmer
  • Ability to drive issue resolution, develop business knowledge and apply technical alternatives
  • Must be able to work nights, weekends and some holidays
  • Experience with SAP's Solution Manager / ChaRM, and / or SAP's CRM applications
  • Integration, System and User Acceptance Test experience with SAP
  • Experience with working across multiple world regions
  • Familiarity with Worksoft Certify or similar testing tools
  • Familiarity with SAP PPM
  • Microsoft Office suite (Outlook, Word, Excel, PowerPoint, Access)
198

Solution Manager Resume Examples & Samples

  • Leverages current industry/technical knowledge to perform consulting engagements and participate in pre-sales activities. Oversees quality assurance to ensure bid integrity, quality of the solution, and that client satisfaction objectives are met on all business solution projects
  • Actively participates in engagements that result in profitable revenue growth. Identifies opportunities for follow-on business that brings additional value to the client. Follows-on engagement opportunities include additional services engagements, increasing Molina opportunities and presence, creating change orders when additional work required is outside the original contracted scope of the project and/or services proposal activity in Molina portfolio areas
  • Works with the business development team and develop proposals and work estimates
  • May present papers to conferences or put together presentations for client groups on the critical trends and directions within the domain area. Recognized by others for their insight into many business domains
  • Interfaces with the client's business executives to understand their business challenges. Uses information and expertise to recommend innovative integrated business solutions for client/prospect organizations
  • 5 - 10 years experience within the organizations industry, domain or program solutions such as Medicaid Solutions for MMS
199

Senior Technology Solution Manager Resume Examples & Samples

  • Minimum overall IT experience, 12 years
  • Minimum 8 years of experience developing large scale business systems applications
  • Experience in leading and delivering large and complex business/technology initiatives in an analyst, project management/program management or product management capacity
  • Strong analytical skills. Ability to identify/analyze/synthesize information, apply critical thought and present the information in a clear and meaningful way
  • Proven ability to communicate effectively and efficiently with a high degree of collaboration and influence
  • A curious and self-starting approach to identify improvements, make critical decisions and work with subject matter experts throughout the organization to implement solutions
  • Strong organization, time management and project management skills
  • Ability to work independently as well as collaboratively
  • Ability to effectively present to senior level leadership
  • High energy/positive attitude with excellent interpersonal skills
  • Familiarity with Microservices architecture, deployment, and development patterns is a plus
  • Familiarity with DevOps (e.g. Continuous Integration, Continuous testing and Continuous delivery)
  • Demonstrated ability to mentor technical management and technical professionals
  • Experience working with and effectively managing vendors on large and small projects
  • Extremely strong interpersonal and communication skills (written and verbal)
  • Ability to communicate effectively across a variety of different levels of management and individual contributors
  • Experience working in a virtual team environment
  • Able to learn complex business operations quickly, work in a fast-paced, ambiguous, team-driven environment
  • Must be able to multi-task, manage details, keep calm during excitement, and keep sight of overall objectives
  • Proven ability to apply expert level experience to perform checks of team deliverables and solution design for quality, consistency, potential impacts to other processes and systems, and proper use of development principles
  • Experience in multiple phases of SDLC and types of SDLCs, including Agile methodology, pair programming, etc
  • Expert knowledge and demonstrated application of all facets of systems development lifecycle and technology operations
  • Skills and knowledge acquired through professional Development, Tech. Lead, and Management experience are required in each of the following areas: Human Performance, Organizational Effectiveness, Project Leadership, Change Management, Release Management, Configuration Management, Systems Development Life Cycle Methodologies, Quality Assurance and Testing, Requirements Gathering, and Systems Analysis and Design
  • Experience in a Wireless industry is preferred
200

Solution Manager Resume Examples & Samples

  • 7 to 10 years’ experience as Solution Manager or in leading the BA team with demonstrated business analysis experience
  • 7 to 10 years of experience in ERP, CRM or Supply Chain Management along with at least four to six years if End-to-End IT systems implementations exposure where the candidate was part of the IT project as Business SME or Process Specialist or Solution Manager
  • Four to six years of experience in software development, including minimum two years in managing delivery and project management
  • Hands on experience in working with a large geographically distributed team
  • Understanding of development methodologies (including Agile methodologies such as Scrum, extreme, DSDM etc) and experience in one of the Agile methodologies preferably in SCRUM
  • Experience as Solution Manager in at least one CRM implementations
  • Proven communication skills in presenting, moderating the meetings with large experience professionals (customers)
  • Proven effectiveness in facilitation of medium to large cross-functional groups
  • Expert level experience with business requirements gathering techniques and analysis
  • Working knowledge of Visio, ARIS or other modelling tools desirable
  • Ability to travel on short-term assignments as required
  • May be required to work outside normal business hours to meet project deadlines or support implementations
  • Bachelor’s degree in IT/Engineering, Finance or Business Administration or MCA
201

IT Solution Manager Resume Examples & Samples

  • Bachelor’s degree and a minimum of 7 year’s work experience in financial operations and/or IT with progressive responsibilities in a multinational company
  • Detailed understanding of business processes in accounting & finance, including, but not limited to
  • Leverage strong business acumen to win the trust & respect of the business & IT team members / stakeholders at all levels
  • Business Alignment & Leadership
202

ION Services Solution Manager Resume Examples & Samples

  • Graduate in Technical Stream - BSC/MSC/BE/B Tech in Telecom/IT/E&C
  • MBA from a reputed institute
  • Should have good exposure on MS Excel
  • Should have good communication skills and natural aptitude for dealing with internal and external stakeholders
  • Should be proactive, take ownership and work independently
  • Should be Go Getter and work under pressure to deliver timely result
203

Senior Digital Analytics Solution Manager Resume Examples & Samples

  • Gather requirements from various stakeholders for digital initiatives
  • Design optimal solutions for digital data collection using industry best practices and organization governance philosophies
  • Compile and convey tagging specification requirements to IT Partners for implementation
  • Validate and prioritize implementations and reporting
  • Manage & govern Web Analytics tools including product configuration, segmentation, access, and technical support
  • Participate and lead in process improvement to ensure analytics are a part of dev cycles and business delivery
  • Innovate and refine current data governance structures and best practices
  • Routinely perform data validation modeling and exercises
  • Mentor and coach other junior solution architects on the team
204

Digital Analytics Solution Manager Resume Examples & Samples

  • Lead Quality Assurance and testing for data collection
  • Develop strong working relationships with all touchpoints across the data lifecycle
  • 3+ Years’ experience with Web Analytics Architecture, Analysis, Product Management
  • Bachelor’s Degree in Technical or Business Field desired
  • Expert level understanding of Web Technology concepts (Web Services, Data Layers, DOM)
  • Proficient in Web Analytics Analysis, defining KPIs, and complex Segmentation
  • Experience as leading or as a part of an implementation and management of a Web Analytics Platform (Adobe Stack Preferred)
  • Project or Program Management experience managing multiple competing projects
  • High Preference for Adobe Analytics and or Google Analytics Experience or Certification
205

Solution Manager Resume Examples & Samples

  • Supporting the NDS Map team to ensure automotive programs are successufly delivered in Quality, Scope and Time
  • Maintain standard documentation and dashboards that can explain how Quality, Scope and project timelines are managed. This may require QA dashboards, Project and Capacity Plans
  • Responsibility for Maturation Processes and KPI reporting to ensure quality levels are maintained for all programs throughout their lifecycle. Ensure scalability in all new processes deployed, drive for efficiency and common automotive standards where possible and ensure the processes are real, operational and add value
  • Evaluate the Map Quality Testing system within the program scope and work closely with the program delivery team to identify gaps and improvements for the teams to resolve
  • Sense of urgency, pragmatism and a solution-oriented approach to problem solving
  • Experience working with technologies common to the HERE product portfolio. Automotive Experience is a big plus
  • Highly competent in product delivery life cycles and methods to optimize the life cycle for project needs via use of best practices
  • Ability to work cross-functionally in a complex, matrix environment
  • Excellent problem solving and conflict resolution skills
  • Exceptional multi-tasking ability
  • Love for automotive technology and a driver license
  • University degree within industry related field of study or equivalent working experience: Computer Science, Engineering, Electronics, Telecommunications, IT disciplines
  • Map data specification and attribution
  • Map data compilation for use cases required for complete navigation and mobility solutions
  • Experience with Quality Management Frameworks (ISO, A-SPICE)
  • Knowledge of requirements management and experience in project tracking tools (e.g. JIRA, Doors)
206

Oracle Ebs-solution Manager Resume Examples & Samples

  • Responsible for leading teams to complete all project deliverables
  • Consult clients and consulting teams on most relevant tools/techniques to solve client issues and exceed client requirements
  • Plan, manage, and lead projects teams to deliver solutions in accordance to service level agreements
  • Manage, organize, and maintain goals established for project deliverables
  • 12+ years of experience leading teams on implementations and upgrades on Oracle EBS R12 platforms
  • Architect and lead experience in database environments such as Oracle PL/SQL, SQL, RDBMS, LINUX/UNIX
  • Management experience on implementations and maintenance of EBS Financials, Manufacturing, and Supply Chain modules
  • Both hands on and leadership experience with Oracle open interface tables/public API’s, custom PL/SQL programs, and conversions
  • Experience leading teams on the creation of Forms and Reports using Oracle Reports 6i – 12c, BI publisher, OAF, and XML/XSL
207

RAN Solution Manager Resume Examples & Samples

  • Engage and understand customer pains and requirements
  • Identify business opportunities and shape it to sales
  • Product, solution package and present for CT, proposal for customers
  • Value based solution selling
  • Contracting, pre/after sales kick-off
  • Product talk with business line, and business case new feature proposal
208

Business Solution Manager Resume Examples & Samples

  • Translates business strategy into an Informatics context and works with Architects to establish an IT strategy which delivers value to the business
  • Clarifies available technology on the market and drives the identification of the most appropriate solution for Roche through formal processes
  • Establishes and maintains the business case including high level solution options and resource estimates
  • Leads and drives project from scoping phase through to delivery up to benefits realization
  • Works with delivery and the project team to ensure that the final solution matches the customer’s need and is delivered within planned budget
209

Lead Services Solution Manager Resume Examples & Samples

  • Owns services pursuits (signings quota) and revenue performance in Territory - Accountable for the Customer relationship and success
  • Participates in the SOW/RFP process handling customer objections and explaining BMC solutions in prep meetings, requirements workshops, and discovery sessions
  • Represents all services capabilities to customers
  • Works in conjunction with the area Solution Architects leveraging technical knowledge and positioning BMC as a champion against competitors
  • Proven track record of executing RFP/SOW process lifecycle with area sales teams responding to RFP/SOW deadlines and driving to close bookings
  • Strong presentation skills: Showing the value, capabilities, and differentiators of complex service solutions using methodologies and Service Offerings
  • Identifying risks and schedules for project success and customer value realization
  • Have met/exceeded bookings
210

Solution Manager Resume Examples & Samples

  • Leading complex engagements, renegotiations or base growth engagements
  • Place focus on the client’s business objectives and ensure solutions meet them
  • Provides technical leadership on proposals for high profile client solutions
211

Business Solution Manager MES & Serialization Resume Examples & Samples

  • Acting as an interface between business, IT functions and vendors in order to collect and analyze user requirements, design and agree solution proposals and guarantee the delivery of these solutions
  • Establishing user requirements (URS) and working with the project team to ensure that the final solution matches the URS and customer’s need and is delivered within agreed budget and schedule
  • Supporting our internal customers in the design of new processes
  • Evaluating feasibility of future IT solutions in collaboration with associated departments as well as clarifying available technology on the market and driving the identification of the most appropriate solution for Roche through formal RFI/RFP/RFQ processes. Driving and guiding the realization of solutions until their implementation
212

GS Solution Manager Resume Examples & Samples

  • Leads, designs, scopes, costs and documents Services Solution for an assigned case, covering all the relevant Nokia Service Portfolio domains (and Equipment and/or 3rd party portfolio in certain cases)
  • Leads RFQ or RFP/Tender response from the GS perspective, including defining scope/costs/SOC and relevant documentation (e.g. Services Solution Description)
  • Ensures communication among the relevant stakeholders of the assigned case (ex. CT Head, AM(s), COM, Assigned Sales Development team, Project Mgr., Solution Architect, PdMs / Solution Managers, etc.)
  • Ensures to have and maintain understanding of customer and CT need for relevant “case”, and acts as a bridge towards the various GS Portfolio domains where applicable
  • Takes into account (where possible) not only alternative technical designs but also the business contexts (financial, political, strategic, etc) that affect the likelihood of successful operation of a solution design
  • Keeps as priority to design “cost effective” solutions, providing maximum possibilities for CT’s to either position Nokia well and/or increase Sales and/or Gross Margin
  • Maintains his his/her network and keeps track of “lessons learned” and “best practices” and targets to incorporate those it the created solutions
  • Performs Risk evaluation of proposed design/solution, captures key solution Considerations & Exclusions and acts as key bridge between sales and delivery phase to identify and manage risks and assure customer satisfaction
  • Provides costs for the created GS Solution and advises/recommends pricing levels and possibly structure to CT/Account Manager and/or Pricing Manager (depending on case size) and supports multi BG opportunities in line with agreed processes
  • Ensures internal solution “sign-off” according to defined LoA process, planned in advance of the customer submission
  • 7 - 10 years technology and/or solutions experience with solid understanding of the GS business and related portfolio domains
213

NM & SON Solution Manager Resume Examples & Samples

  • Language skill : Japanese and Business English (customer negotiation, internal communication)
  • Required knowledge
  • SON & Network management technology/standard
  • Telecom and IP network system and technology
  • General client Server system
  • Customer communication skill
  • Leadership of cross-functional activities
214

LNG IT&S Solution Manager Resume Examples & Samples

  • As an active member of the leadership team, shape the team purpose, brand and priorities
  • Deliver system solutions that align with the LNG commercial strategy within the control framework
  • Actively identify how emerging technology can be exploited to deliver business benefit
  • Prioritize and handle day-today delivery of the LNG applications including application development, DevOps support, incident and change management, and patching review and approval
  • Be responsible for seeing opportunities to continuously improve system and business processes to gain efficiencies and reduce control risks
  • Lead a team of ~18 people ensuring they perform at their best through targeted development and coaching; ensure the direction, end goal and benefits are clear to all
  • Ensure the team has the correct skills base to provide continued ability to deliver; establish team stability that allows for continued delivery in the future
  • Develop and sustain positive relationships with the Global LNG community (~80 users globally) and associated IT&S teams
  • Prepare, present and run the Global LNG Quarterly Governance to COO and CFO level to review finances, delivery track record and risks,
  • Represent Global LNG interests to other IT&S teams – including collaborating with NAGP delivery teams to ensure connected end-to-end delivery of joint projects e.g. Freeport
  • Run the finances within 5% tolerance of the budget allocated ($3-$5m)
  • Plan the high-level roadmap for the next financial year and the associated bottom-up financial request
  • Manage vendor/managed service activities, contract negotiations, planning and relationship management
  • Performance manage vendors including a review of resources; be prepared to make interventions as required
  • Proven experience of delivering a portfolio of projects and BAU activities
  • Has run teams that develop and deploy bespoke software solutions
  • Has adopted agile and DevOps techniques and processes
  • Has experience of developing a team including appraisal, performance monitoring and personal development
  • Experience of overseeing business partners and users through periods of significant business change
  • Excellent verbal and written communication skills and the ability to influence a diverse group of executives, managers and subject matter individuals
  • Excellent at investigating and providing solutions to conflict, issues and problems
  • Demonstrated experience of negotiating priorities with contending parties based on business need
215

LNG IT&S Solution Manager Resume Examples & Samples

  • Energy trading experience (specifically LNG or Oil) and/or
  • Knowledge of transaction processing, physical supply and trading, physical settlement processing
  • Third party software vendor management
  • Able to deliver in pressured situations and be flexible and adaptive during times of change
  • Knowledge of non-linear/derivatives trading
216

Senior Imaging Solution Manager Resume Examples & Samples

  • Bachelor or above in any discipline
  • Minimum 8 years or above sales management experience and preferably in healthcare industry or healthcare IT related experience
  • Experience in imaging solution sales is highly preferred
  • Excellent communication and presentation skill
  • Ability to read, understand, and implement a design from specifications
  • Altium CAD, LTSpice (preferred)
217

Consulting Solution Manager Resume Examples & Samples

  • Responsibilities of a Solution Architect falls into these three broadly defined categories
  • Should have a very good understanding of all technical capabilities of SaaS from an extensions, Integration and reporting perspective and be able to articulate complex technical solutions involving these limited features
  • Be able to run discovery sessions with our customers, collect requirements, educate and evangelize on Oracle cloud solutions/strategies and independently develop proposals
  • Should have a command on all integration patterns for SaaS (ERP, HCM and CX) involving various technologies and frameworks. This include all Integration options within PaaS, various SOA based frameworks on-premise
  • Should be familiar with all of reporting possibilities within SaaS. Should also be able to design complex reporting solutions involving various PaaS components
218

Business Solution Manager Resume Examples & Samples

  • Establishing and maintaining KAM with Back Office Department
  • Ensuring and establishing SAP, Microsoft CRM, E-Commerce or Workflow Business Best Practice including Segregation of Duties and Security Compliance and authorization matrix
  • Coordinating UAT and regression testing with Key users with each Business releases and Projects
  • Handling the customer change request s and establishing improvement processes
  • Working with IT trainer together to create user support documentation
  • Ensuring Regional Support is compliance in SLAs, document problems and track through to resolution
219

Business Solution Manager Resume Examples & Samples

  • Will be a key member of the digital IT team and will manage projects from inception through to delivery
  • Contribute to organize and where necessary lead internal and external teams (both technical/development and cross functional) to guarantee the performance and evolution of the platform in line with business needs
  • Contributing to the evolution roadmap of eCommerce from an IT prospective, and estimating development effort, project budgets, putting together business cases, planning implementation, and rollout changes
  • Keeping on top of new technology and innovations to make relevant strategic recommendations
  • Leading requirements gathering within the business, working across teams and translating these to technical requirements together with internal and external technical resources
  • Maximise the usage of the platform and the associated tools within the China eCommerce team via a continuous training process
  • Manage the existing data flow between internal/external systems, especially within ecommerce related systems
  • Other responsibilities assigned by management
220

Services Solution Manager Resume Examples & Samples

  • Selling BMC Professional Services offerings to current BMC customers in UK & Ireland
  • Connecting and building relationships with BMC Account Managers and Regional Sales Managers
  • Owning services pursuits (signings quota) and revenue performance in territory
  • Participate in the SOW/RFP process handling customer’s objections and explaining BMC solutions in prep meetings, requirements workshops, and discovery sessions
  • Working in conjunction with our Solution Architects, leveraging technical knowledge and positioning BMC as a champion against competitors
  • Making sure that work is performed in compliance with SOP’s
  • Being recognised by customer as a trusted advisor in product deployment and process decisions
221

Senior Solution Manager Resume Examples & Samples

  • Professional ansd Technical Expertise in Smarter Commerce and Sterling Order Management,
  • English as primary language. Any other international language a plus
  • 5+ Years of experience in the given technology area
  • Team player, thought leader with Executive presence
  • Mobile and IBM Marketing Cloud
  • 5+ years of experience in the given technology
  • Cloud, IoT and User / Usage Analytics
  • Preferred in Retail industry but not mandatory
222

Successfactors HCM Solution Manager Resume Examples & Samples

  • Performs analysis and effective diagnosis of clients’ issues
  • A significant contributor to work plans for components on engagements
  • May lead a particular work stream, reviewing, and directing the work of more junior staff
  • Takes a leadership role in mentoring and training more junior staff
  • 6+ experience configuring and implementing SAP HR, with recent certification in SuccessFactors and at least 2-3 projects
  • Experience selling consulting engagements and leading projects with multiple workstreams, global experience strongly preferred
  • Experience generating sales and managing project revenue/budget
  • This position requires travel
223

Itsm Solution Manager Resume Examples & Samples

  • Use business knowledge, industry experience, customer contact, and targeted research to develop ITSM technology solutions that meet the current and future needs of Ferguson business and the IT Service Management Office
  • Responsible for the creation of a technology roadmap for defined ITSM business process area(s)
  • Search for innovative solutions, both technical and non-technical
  • Research new ITSM technolgy and develop business cases to support
  • Function as the primary relationship manager with business partners – engaging in ongoing needs and performance assessments with key business stakeholders
  • Ensure customer and stakeholder satisfaction
  • Provide regular updates and communications for business process area--inclusive of project, financial, benefits tracking and “success stories” types of communication
  • Provide overall direction and guidance to assigned IT team members, reviews project requests, and coordinates schedules/team activities
  • Prepare activity and progress reports regarding applications systems analysis and programming sections
  • Provide overall design recommendations based on long-term IT organization strategy
  • Engage in vendor relationship management
  • Responsible for creating, promoting, and enforcing ITSM applications development methodology
224

GOS Technology Solution Manager Resume Examples & Samples

  • 50-70% Portfolio, Project and Implementation management activities for vendor, client and team resources (which includes travel)
  • 10-20% Team activities and knowledge / content development
  • 10-20% Initiative projects participation, platform improvement
225

Senior Solution Manager Resume Examples & Samples

  • Gather, document and prioritize user requirements across the entire range of device hardware, software and firmware components for TRS' TrueVUE product suite
  • Work with other TrueVUE PM’s and cross-functional teams to produce and maintain long-term solution roadmaps consistent with TRS’s business and solution portfolio strategy
  • Evaluate usability and user experience across the solution offering. Interact with customer project teams and directly with customers to drive and ultimately design high-value user experiences for targeted users
  • Create user interface and design specifications for the software development team
  • Work with the software development teams to ensure product delivery and quality goals are achieved
  • Attend daily stand-up meetings as Agile product owner for on-going development and QA activities
  • Participate in demonstrations, tradeshows and industry conferences
  • Must have extensive mobile and/or web-based client application design and development experience
  • Must be experienced with both licensed software applications as well as hosted/managed software applications (including Software as a Service)
  • Must be experienced with key SaaS-based subscription pricing, billing and account management functionality
  • Must be energetic, inspiring, self-driven, hard-working, results-oriented and solution-minded!!
  • Must enjoy working with customers and being driven by customer expectations
  • Must possess outstanding written and verbal communication skills
  • English required, multi-language a plus
  • Must be familiar with technologies such as XML, Web Services, relational databases, application servers, mobile/desktop client technologies, reporting and analytic systems
  • Experience with technologies such as wireless/wired networking technologies, multiprotocol sensor devices and RFID technologies for retail applications a plus
  • Must be willing to travel approximately 25% of the time on average, including occasional travel abroad (some periods of travel may fall above and below the expected average, and average travel estimate cannot be a condition of hire.)
226

Solution Manager Business Operations Resume Examples & Samples

  • Develop and deliver operational reports across Deloitte’s service areas / service lines
  • Coordinate with multiple Resource Managers to proactively manage resource availability and utilization and adjust the hiring pipeline
  • Drive refinement and implementation of USDC / USI standards and operating practices
  • Manage staffing across both the US and US India practices to include resource allocation, pipeline management, and delivery oversight
  • Oversee recruiting and onboarding activities, to include initial technical trainings
  • Service as the point person for USDC tour coordination
  • Assist with enablement capabilities and logistics, such as client tours
  • Manage 8 part time technical subject matter experts (aligned 1 each to an automation vendor) who will implement internal- and external-facing technical training offerings and act as a point of escalation for technical questions encountered during the sales and delivery lifecycle
  • Bachelor's degree, preferably in Business Administration , Accounting, Finance, or Business Management
  • 7+ years’ experience working in project management, ideally with a variety of projects, statements of work, contract types, and billing scenarios
  • Ability to assist in the oversight of multiple ongoing projects specific to the project development lifecycle
  • Experience developing project staffing and pricing models, including actual vs. forecast reports, and presenting performance scenario analyses
  • Experience presenting weekly, monthly and quarterly business reviews to both internal and external audiences
  • Proven ability to multitask and manage multiple projects/staff at a time while paying strict attention to detail
227

A&A GBC LAT Solution SON Solution Manager Resume Examples & Samples

  • Bring and maintain technical expertise in Nokia cSON products (Eden-NET) and use cases
  • Lead A&A SON consultative selling/business development customer engagements, understanding customers’ market and technical requirements (including the definition of specific use cases required)
  • Lead offer solution strategy: assess customer RFP or input documents, provide solution and reference architecture by adapting Nokia blueprints to customer needs
  • Lead discussions on technical requirements and gaps with Product Managers and System Engineers to ensure customer features/roadmap commitments can be met, during pre-sales engagements
  • Participate in technical discussions with other Nokia Business Groups and 3rd parties to provide E2E solution
  • Review technical deliverables provided by the Technical Tendering Team to ensure consistency and quality of the A&A response overall
  • Provide guidance to sales teams & commercial solution team on how the solution could be adapted to meet customer’s pricing target
  • Support the sales team in bid defense planning and lead A&A technical presentation to the customer
  • Lead PoC/Trial proposals including definition of trial scope, architecture, use cases and drive necessary management approvals
  • Work with program management and delivery teams for knowledge transfer of customer project from pre-sales to post-sales
  • Participate in account planning and revenue funnel reviews with sales and commercial solution teams
  • Participate in periodic reviews with Product Managers and Global teams to provide status of key opportunities, wins/losses feedbacks and identified product gaps
  • Excellent communication skills and accountability are key, due to high volume of customer requests
  • Master level education in Electrical Engineering, Software Engineering, Computer Science or Telecommunications Engineering
  • 10+ years of work experience in software engineering (product management, sales engineering, bids and proposals or system engineering)
  • Knowledge of Nokia cSON solution (Eden-NET)
  • Knowledge of the LAT market segments and their typical Self Organizing Networks requirements and use cases
  • Excellent English and Spanish verbal and written communication skills required
  • Ability to work under pressure and meet critical timelines
  • Strong interpersonal capabilities
  • Portuguese knowledge a plus
  • Experience in NPO/RF Optimization
228

Solution Manager Resume Examples & Samples

  • Actively involved in business development activities to drive project sales growth in heavy industry segments
  • Provide application engineering support to drive new project sales, including drive selection, drive system enclosure and hardware configuration, and managing control and power interface design for drive system schematics
  • Project management for complex drive system projects in conjunction with internal engineering or panel building partners for mechanical and wiring diagram creation and revision
  • Project management to oversee project team from order receipt through successful commissioning
  • Specification review to recommend best solutions for bid
  • Provide tier 2 technical support, including drive setup, troubleshooting, and complex technical problem solving
  • Participate in joint sales calls with sales team and system integrator partners in North America for target CoE customers and partners in heavy industry segments
  • Provide technical assistance with system integrator partners to ensure maintenance of extensive products and applications
  • Assist and participate in the development and execution of growth strategies within the region
229

Industry Solution Manager Resume Examples & Samples

  • CCIE Routing and Switching
  • Industry knowledge in one or more IoT verticals
  • Industrial Routing Platform knowledge (819-H, 829, CGR 1240, CGR 1120)
  • Knowledge of Cellular certification process with Carriers
  • Knowledge of Industrial protocols (DNP3, Modbus, IEC 60870-5-101/104, IEC 61850)
  • Experience with Cisco ISR G2 platforms
  • Cloud computing, FOG computing
  • Network Management
230

Customer Solution Manager, Cardiovascular Resume Examples & Samples

  • 2-3 years in both sales and marketing roles
  • Preferably in pharmaceutical industry, Cardiovascular field is an asset
  • Pharma experience is considered important in this role
  • University/Master degree (Health Sciences) and business proficiency in English (native/business proficient in Hungarian)
  • Solid computer skills
231

Senior Solution Manager Resume Examples & Samples

  • Bachelor of Science in Engineering or Computer Science or equivalent
  • Domain expertise in PLM, CAD, CAM, CAE in R&D and/or Supply Chain environments
  • 10+ years’ experience supporting R&D, Supply Chain and Quality organizations
  • 10+ years’ experience with development & configuration of Windchill PLM & related interfaces
  • Expert Architect for Windchill PLM
232

Industry Solution Manager Resume Examples & Samples

  • 5+ years of experience in Financial Services (Banking, Wealth Mgmt and/or Insurance)and/or Healthcare (Payer, Provider, Life Sciences, Pharma, etc.) management consulting, solutions engineering, Go-To-Market Strategy, or similar. environment. Prior experience in industry-specific vendor solutions a SaaS environment preferred
  • The ability to conceive, create, deploy and execute tools and processes in a solution sales program in support of Salesforce industry solutions
  • Ability to discuss ROI, TCO and other business case developments to support a future state vision
233

Rfid Solution Manager Resume Examples & Samples

  • Define end-to-end system solutions for RAIN RFID (UHF) on overall application level
  • Build strategic alliances with reader manufacturers and strategic ecosystem players
  • Identify differentiating application features to enable innovative transponder IC roadmap
  • Own light house projects with technical support and involvement of partners
  • Timely and qualitative completion of application level demonstrators
  • Train field teams, partners, customers and support solution promotion into the market (white papers, webinars, conferences, etc)
  • Analyze market landscape and competitive technology solutions on application level (“application level”: Includes all components (hardware and software) of which a solution is comprised of
  • Degree in the field of electrical engineering or equivalent education
  • Extensive knowledge and experience in RFID solutions with preferable background in
  • Markets: retail/logistics, fast moving consumer goods, proximity marketing companies
  • Network with technology provider
  • Profound job experience in executing on technical projects, such as HW systems, system integration or SW back end solutions
  • Understanding of the ecosystem and market dynamics of above mentioned markets
  • Experience in working with cross functional and cross regional teams
  • Networking skills and social intelligence to build up alliances and partnerships
  • Ability of in-depth end-to-end system discussions
  • Experience in global business and willingness to travel
  • Proficiency in written and spoken English
234

Workplace Solution Manager Resume Examples & Samples

  • Able to lead and or work individually from inception of new initiatives brief for work products and outcomes
  • Execute and project manage works effectively working with internal as well as external sponsors, support units, business units, vendors, contractors, etc
  • Work closely and foster relationship with internal support units and businesses including external vendor management
  • Ensure compliance and manage risk of each works
  • Upon completion of work, to ensure proper handover to operation units
235

Oracle Senior Solution Manager Resume Examples & Samples

  • At least 12-15 years’ experience in Oracle, out of which at least 5 years in delivery experience in at least two recent E2E completed Oracle ERP projects (with minimum of one ERP Cloud engagement). Extensive experience in using IBMs/ Industry/ Agile standard methods and tools
  • Architect solutions for global opportunities leveraging IBM assets, accelerators and industry insights along with competitive intelligence
  • Consult client/ bid teams on solutions related to Oracle Cloud stack of products - Cloud ERP, Cloud SCM and Planning Budgeting Cloud Services (PBCS) on SaaS; PaaS
  • Previous experience/understanding of IBM solutioning processes and tools will be preferred
  • Responsible for handling Oracle solutioning team spread across multiple geographies; previous experience of leading diversified teams required
  • Ensure high quality of the solutions worked by the team is maintain and provide guidance on value proposition
  • Creates solution and associated cost cases for complex , multi country/year opportunities meeting clients requirement
  • Preferred to have extensive IBM/Oracle network - including IOT (integrated geographies) contacts and GIC (Globally Integrated Delivery centers)
  • Work with IOT and Service line leaders to develop the Oracle pipelines, ensure coverage, manage team capacity and skills
  • Responsible for development of proposals of Oracle Services and offerings using IBM labor, services, assets and leveraging other IBM brands like: software, Cloud, etc
  • Design IT strategy with client , understanding pain areas and propose IBM s recommendations based on IBM market leading tools and techniques
  • Design IBMs POV on Thought Leadership by conducting primary research with global CXOs as part of CXO Studies by Institute of Business Value
  • Assist account teams in proposal response, creation of SOW and client presentation
  • Complex Program Management of critical delivery program requiring deep program management skills handling delivery; financial and overall stakeholder management
  • Engage in concept, design and execution of Proof of Concept for new offerings within IBM and thereby position our solutions more competitively in market place
  • Leads the engagement with internal management for all the necessary reviews and approvals working alongside IOT’s/ GIC’s and staffing team for resource approvals
  • Participate in deal reviews, quality assurance and compliance of internal business controls
  • Pro-actively generates and contributes in the development of new Oracle offerings in growth areas like: Cloud, Cognitive and Industry solutions etc
  • Actively participates in development of new learning activities in emerging delivery techniques like: Agile, Design Thinking, Blockchain etc
  • Actively develop and contribute on development of estimation methods, solution inserts for Oracle growth areas and provide Oracle subject matter expertise as required