Solution Manager Job Description

Solution Manager Job Description

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Solution manager provides feedback to Amdocs Product Management teams on Amdocs products; usability and functionality needs as seen working closely with Amdocs customers and potential customers and understanding industry trends.

Solution Manager Duties & Responsibilities

To write an effective solution manager job description, begin by listing detailed duties, responsibilities and expectations. We have included solution manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Owning and driving Cloud business, architectural, management, integration, user experience requirements, system Integration development, acceptance test definition and service modeling including interfaces to 3rd party systems elements, and brown-field tools for OSS/BSS integration and when appropriate for service deployment automation
Own and drive the overall Cloud stack including IaaS, PaaS and SaaS from concept to execution to general release
Owning and driving system requirements, offer roadmap, partnerships with stakeholders
Evolving an agile release development environment, and as appropriate, develop and verify enhancements to the deployment, automation, and verification toolsets
Influence customers, field sales and partners to adopt solutions and incorporate user feedback to improve solution
Focus on business outcomes, roadmap and Go-to-Market positioning of the solution to customer and eco-system stake holders
Driving and forecasting a solution driven pipeline with field and segment leads
OLeveraging Standard Solutions in deals
OCompetitive Analysis to be done leveraging all Assets to determine win themes and accordingly create a value proposition
OUtilizing resources available to assist with innovative solutions

Solution Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Solution Manager

List any licenses or certifications required by the position: PMP, ITIL, AWS, SAP, V3, HR, CCNP, CSM, SQL, PCI

Education for Solution Manager

Typically a job would require a certain level of education.

Employers hiring for the solution manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Technology, Science, Business, MBA, Business/Administration, Information Technology, Technical, Education

Skills for Solution Manager

Desired skills for solution manager include:

Different Service BU's & preferably would have worked in one of the services BU
Amdocs products and best practice solutions
Telecom industry and Amdocs business processes
Cloud
LTE
IMS
Wireless Networks and associated Protocols
Assigned area
Networking
T-Systems Portfolio

Desired experience for solution manager includes:

OLeveraging the Team Solution Design methodology when unique architectures are required
OFollow company engagement process
ODriving the deal team to understand the areas where the solution and contract must match, and take action to validate that such matches are occurring
Support Enterprise Finance teams to validate requirements and translate requirements into designs that leverage existing financial solutions where practical
Manages fit/gap analysis, proof of concepts and development of business case to support acquisition and integration of complex software applications to complement existing landscape of solutions
Oversee implementations performed by external service providers

Solution Manager Examples

1

Solution Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for a solution manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for solution manager
  • Responsible of incident management process
  • Execute related projects based on PMBook
  • Coordinate and execute “end-to-end” Change requests (CR) as a main IT point of contact for business
  • Develop and maintain self-organization within the daily work
  • Contribute to "go-to-market" collateral
  • Ensure formal contractual mechanisms
  • Represent organization on sales leads
  • Lead selection of information system solutions, considering functionality, data, security, integration, infrastructure and performance
  • Work collaboratively with the project / technical teams to ensure they have clear direction on the functions and design of the applications
  • Maintain and develop the current and future application architecture and design a structure that is stable and resilient
Qualifications for solution manager
  • Approximately 3 years experience in a technology leadership or architect role
  • Experience with conducting fit/gap analysis, planning proof of concepts or conference room pilots to support business case around technology investments
  • Experience with on premise and SaaS architecture
  • Familiarity with data warehousing concepts a plus
  • Prior experience in Business Process Re-engineering efforts
  • Management of Technology budget exceeding $1 Million
2

Solution Manager Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of solution manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for solution manager
  • Manage and implement the technical alignment of Global/Regional/Local configuration and deployment architectures with respect to supporting core infrastructure items including operating systems, productivity tools, browsers, and database technologies
  • Manage and implement the determination of requirements for all aspects of technical delivery and configuration, including documentation, workshops, forums, and trainings and their development and delivery
  • Work with Global/Regional/Local IT teams to help them configure implementations
  • Build strong links with and work collaboratively with cross-function teams
  • Help build a culture of knowledge management through innovative capture and share
  • Responsible for building and delivering against a solution sales strategy/account business plan for Enterprise customer Accounts in Denmark
  • Partnering with the International Business Leaders and International Product Managers to develop and steer the solutions to meet customer need,Serves as the interface to the appropriate counterparts in other Lifecycle Teams and functional groups
  • Managing external partnerships from definition of scope to ongoing development/delivery together with other internal stakeholders (eg
  • Mange the interaction between Cyber, Controls, Edge, and DSS teams to deliver a completely integrated OaaS solution
  • Define, enhance, and improve our Outcome-as-a-Service solution, within the Operations Optimization Category, to deliver additional Performance, Flexibility, Capability, and Availability to our customers across all fuel sources
Qualifications for solution manager
  • At least 8 years experience in Application Management
  • Fluent in Portuguese and English, both spoken and written
  • A minimum of 10 years experience in the field of telecommunications of related areas
  • Qualifications and experience may differ depending on the size and scope of position
  • Knowledge and proficiency with Amdocs, Oracle, Netcracker, Telcordia, ConceptWave, IBM and/or HP OSS & BSS systems
  • Experience working for or with large system integration companies within the telecom domain such as IBM, Accenture, Tech Mahindra, Capgemini
3

Solution Manager Job Description

Job Description Example
Our growing company is looking for a solution manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for solution manager
  • Leverage overall Power Digital portfolio and product strategy to create a detailed product plan for Plant Optimization - OaaS ¬ balancing internal productivity and customer facing applications
  • Support sales team to promote Total Transport Solution to customers through customer visits, customer seminar, road show
  • Effectively manage and optimize each account’s customer experience with CA
  • Have a passion for meeting or exceeding CA’s financial sales goals, and strategic business targets
  • Committed to master CA’s internal business processes, systems, and support, and adopt and suggest change where necessary
  • Act on results
  • Know your customer - understand pain points, business and IT needs, market trends, competitors
  • Lead and manage the customer (internal/external) during solution discussions, scoping, timelines discussion and other needed activities to achieve effective solution closure and serve as a trusted advisor
  • Ensure with stakeholders (Business, IT, Network, Vendors) that the solution and architecture address business needs and provide real business value
  • Manage the Scoping process, budget, and timeline
Qualifications for solution manager
  • 10+ years’ experience in Enterprise software sales, enterprise consulting or equivalent
  • Should have experience in writing proposals, responding to RFPs, RFIs and quality client presentations
  • Pre-sales / bid-team experience including creation of cost models, SOWs, response to RFI/RFP
  • Excellent oral, written communication and presentation skills for C-Level clients CIO, CTO, CFO
  • Five years of experience providing IT consulting services to clients on behalf of a global consulting company
  • Bachelor's degree or equivalent in Engineering (any), Robotics, Computer Science, MIS, CIS or a related field
4

Solution Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for a solution manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for solution manager
  • Lead, manage, and mentor the Scoping team during the scoping period to build cross integrated BSS based solution
  • Push for up-sale as part of the Scoping session
  • Provide relevant input during Contract negotiations
  • Enrich best practices repository (utilizing solution Book platform) and provide recommendations for product enhancements (core and BSSA)
  • Provide research on new applications or solutions, initial vendor analysis, ease of implementation, in collaboration with Solutions Management leadership
  • Assist in conducting financial due diligence of potential solutions
  • Creation of ad-hoc summary PowerPoint slides to facilitate executive level communication based on using knowledge of important deal review elements and based upon review of diligence documents
  • Coordination of meetings and various ad-hoc duties requested by the team
  • Deliver Enterprise Infrastructure requests across Global Enterprise Services whilst ensuring they are met in a timely, cost effective and efficient manner
  • Obtain appropriate subject matter experts to enable to successfully deliver solutions
Qualifications for solution manager
  • Five years of experience providing IT consulting services to clients in the Life Sciences, State Government and Financial Services industries on behalf of a global consulting company
  • Bachelor's degree or equivalent in Engineering (any), Business Administration, Business Analytics and Project Management, Computer Science, MIS, CIS or a related field
  • Five years of experience providing data management services to clients on behalf of a consulting company
  • Five years of experience providing IT consulting services on behalf of a global consulting company
  • In-depth knowledge of the Microsoft platform (IIS, .NET, Web Services, SQL Server, SharePoint, Windows Server, Clustering, Active Directory)
  • Knowledge of regional issues and structures
5

Solution Manager Job Description

Job Description Example
Our company is looking for a solution manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for solution manager
  • Consult and communicate with all delivery partners/vendors involved in the solution delivery
  • Manage the procurement of physical infrastructure
  • Ensure infrastructure requests are delivered within the stakeholders agreed schedule, budget andquality requirements
  • Develop and maintain a strong working relationship with the stakeholder project/program manager,ensuring open and honest flow of information
  • Work together for common business purposes and mutual success
  • Demonstrating flexibility in dealing with changing demands, uncertainty and stress
  • Proactively identifying risks, issues and opportunities, and taking responsibility for tasks and decisionsin a timely manner
  • Solid finance and business acumen
  • Leadership qualities and strong team building abilities
  • Direct and manage the solution definition for all propositions under the Group Connected Apps department
Qualifications for solution manager
  • A deep consultative experience and executive relationships in relevant industry (e.g., financial services) preferably with an emphasis in the technology or decision science arena
  • This individual must have an understanding of the development process and quality assurance for the continuious delivery solutions that they will be selling
  • Lead account reviews and customer satisfaction survey processes to assess overall client satisfaction
  • OProven success with enterprise customers, working knowledge of solution-selling strategies and demonstration of verifiable outcomes
  • OEntrepreneurial and start up experience working in a fast-paced environment
  • OExperience in leading and landing organizational change in an international context

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