Solution Advisor Job Description
Solution advisor
provides product knowledge transfer to other members of the sales organisation to enhance their ability to use products to create customer solutions.
Solution Advisor Duties & Responsibilities
To write an effective solution advisor job description, begin by listing detailed duties, responsibilities and expectations. We have included solution advisor job description templates that you can modify and use.
Sample responsibilities for this position include:
Understand the Product Line/functional Area and which Subject Matter Experts are available, knowing how to apply CSC standards
Play substantive/lead role in internal and external client relationship and communication
Demonstrate strong people management & networking skills
Assist in technical knowledge development and training efforts
Demonstrate high level of understanding of internal and external client's business
Demonstrate knowledge in technology and functional specialty
Play substantive/lead role on projects including project planning, economics, and managing quality
Self-growth along with helping team members become self-reliable achievers
Provide deal support for Cloud Services products
Evangelize Cloud Services products internally and externally
Solution Advisor Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Solution Advisor
List any licenses or certifications required by the position: PMP, CSG, CISSP, ITIL, TOGAF, CISA, AZ, CFE, ITSM, CIA
Education for Solution Advisor
Typically a job would require a certain level of education.
Employers hiring for the solution advisor job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Computer Science, Information Technology, Business/Administration, Military, Health Care Administration, Health Care, Engineering, MBA, Business
Skills for Solution Advisor
Desired skills for solution advisor include:
Industry and PNC products/solutions to identify outside sales opportunities
Ability to adapt as needed
Ability to bring a reported problem to successful resolution
Ability to design
Ability to leverage that information in creating customized customer solutions
Business process improvement tools and techniques and ability to understand
Develop and implement a whole range of application tools
Enhance existing business
Modules used in Customer Relationship Management
Monitor
Desired experience for solution advisor includes:
Work with internal and external clients located in different time zones namely in Europe, North America, Australia and Asia
Appreciation of Governance processes and controls
Demonstrateability to analyze problems, develop solutions, and communicate results
Complexproblem-solving abilities across operational, organizational, and strategicmatters
Operational area (e.g., R&D/clinical, operations/manufacturing, qualityassurance/control, IT, supply chain, commercial)
Functional or technical computer system knowledge and experience (e.g., EDMS,EQMS, SAP, Oracle, LIMS
Solution Advisor Examples
1
Solution Advisor Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of solution advisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for solution advisor
- Serves as a SME in VIP Sessions, Solution Adoption Accelerator events, conferences, such as Success Connect and in one to many adoption marketing events
- Partners with CEEs to ensure engagement recommendations are acted upon
- Serves as product and business process SME in critical customer situation/ escalations as needed
- Facilitates solution based CEE readiness and develops and deploys solution/HR domain content to promote CEE readiness
- Assists with the development and on-going maintenance of solution and business process best practices for the use in SA engagement tools, using RDS as a foundation
- Collaborates cross –functionally to resolve adoption barriers
- Works with client to define and document the business problem and solution requirements in the area of specialization
- Provides sales support for new client opportunities
- Applies mastery of skills in area of specialization to achieve objectives in creative and effective ways
- Contribute to project planning phase by providing recommendations of resource skill set, identify task dependencies risks
Qualifications for solution advisor
- Extensive experience with industry standards and frameworks such as ISO/IEC 27001, COBIT, ITIL, COSO
- Experience with SOX, Internal Audit and SSAE 16 (At least 1 of 3)
- Experience in IT auditing including ERP and underlying infrastructure components
- Demonstrate leadership, team management, problem solving, and strong verbal and written communication skills
- Ability to prioritize tasks, works on multiple assignments, and manages ambiguity
- Ability to work in global delivery mechanisms preferred
2
Solution Advisor Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of solution advisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for solution advisor
- Works on complex problems requiring an evaluation of intangible variables
- The Senior Business Solution Architect role is a highly specialized role that supports the delivery of the most technically challenging projects our organization is asked to work on
- Ensure customer success, satisfaction, and referenceability for S/4HANA for Retail customers
- Plan and personalize the customer journey while maintaining global scalability and consistency
- Provide training to internal and external customers of Que$tor through Private Training courses at customer sites and Public Training courses in various locations in the region
- Providing expert advice on pre-sales and post sales process to Latin America Sales Teams
- Provide technical product demonstration and Public presentation focus in Cost Estimation (CAPEX, OPEX and decommission) and Economic Evaluation (NPV, IRR and breakeven) of upstream assets
- Provide Mentoring on Que$tor and Cost Estimation solutions workflows and best practices at customer sites throughout LatAm
- Assist in the creation of customized Training Courses and materials to meet customer requirements
- Collect client and market feedback and forward it to the product team
Qualifications for solution advisor
- Knowledge or FISCAM audits or experience with remediation of deficiencies identified in FISMA and/or FISCAM audits
- Good knowledge of operating systems, servers, hardware environment, software licensing, , Knowledge around Software asset management and Software licensing for vendors IBM, Microsoft, Oracle, SAP, preferred
- B.Com/BCA/B.E
- Serve as a team member for financial instrument valuation engagements
- Network Infrastructure security, firewall and router configuration, switches, secure network architecture, VPNs, PKI, PMI
- Partner with Senior Management to develop and successfully implement Go-To-Market Strategies derived from the respective solutions/ LoB portfolio planning processes
3
Solution Advisor Job Description
Job Description Example
Our company is looking to fill the role of solution advisor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for solution advisor
- Integrate software and data to provide complex workflows
- Present the value proposition of Que$tor and other Cost Estimation solutions
- Provide training to internal and external customers of Energy Geoscience solutions through Private Training courses at customer sites and Public Training courses in various locations in the region
- Provide Mentoring on Geoscience workflows and best practices at customer sites throughout Latam with focus on Mexico and northern part of the region
- Present the value proposition of Energy Geoscience software solutions
- Support the North America Field Organization on driving revenue across the Customer Engagement & Commerce Portfolio (Sales Service, Marketing, & Commerce)
- Provide senior strategic sales cycle support on CEC specific solutions
- Leverage solutions expertise ensuring business critical & innovative results for both Software and Cloud environments cross- industry and customer segment
- Articulate our competitive advantage for customers and prospects
- Work with product marketing, solution management, product management, strategy teams and partners to create the assets required for the CEC field organization to be successful
Qualifications for solution advisor
- Professional experience with large, multi-national software/IT organizations and with a demonstrated expertise of at least one solution segment/LoB
- 7+ plus years of HR solution consulting experience with the ability to translate business problems into solution strategy and execution plans
- Expert product knowledge with Recruiting and Onboarding and their interdependencies with our other HCM solutions
- Working knowledge of integrations to other solutions in general and overall
- Strong product knowledge of Employee Central a plus
- Enterprise HR implementation experience, including integration and business process consulting experience required
4
Solution Advisor Job Description
Job Description Example
Our company is hiring for a solution advisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for solution advisor
- Provide standardized approaches for value based sales activities focused on Customer Engagement & Commerce
- Oversee deal support and product expertise for Cloud Services products
- Leading discovery sessions and solution architecting using design thinking processes
- Conducting and implementing Proof of Concepts and Digital Protoypes for innovative customer scenarios
- Utilize new and existing propensity to buy reports for identifying new target accounts and new market opportunities
- Support key Success Plan product renewals and work with product and delivery to achieve product renewal targets
- Drive strategic account specific Premier upsell and A La Carte territory specific campaigns
- Collaborate with other parts of the organization, including Success Partners/Associates, Account Executives, Sales Productivity, Marketing, Legal, CSG Regional Leaders, Customer Success Managers, Technical Support, and Product Management to address and resolve customer or sales issues
- Contribution in maximizing opportunities for Premier Success services and Signature Success Plan
- As the solution expert, provide deal support for Cloud Services opportunities
Qualifications for solution advisor
- Deep HR domain including Recruiting and Onboarding offerings and HR business process knowledge required
- Ability to work independently a high level of collaboration and quality of work
- Excellent project and task management skills, ability to prioritize shifting priorities and meet deadlines
- Ability to influence internal and customer stakeholders to drive customer adoption
- 7 plus years HR Solution consulting experience with the ability to translate business problems into solution strategy of direct related work experience driving client solutions and implementation experience with large scale Recruiting and Onboarding software deployments (either as an internal program owner or as an external consultant)
- Travel is a requirement for this job
5
Solution Advisor Job Description
Job Description Example
Our growing company is looking to fill the role of solution advisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for solution advisor
- Assist in identifying and driving up-sell additional product opportunities
- Collaborate closely with internal Client for business strategies proposal and/or alignment
- Global Portfolio – Will own product budget setting with value enablers, partners
- Work closely with US engagement teams with services in support of security payment activity, including asset and portfolio criteria compliance, priority of cash flow distributions, and events of defaults for CDO, CBO, CLO, hybrid transactions, and structured funds
- Interpreting various legal documents like Indentures, Swap Documents, Credit Agreements and Rate Reset Notices
- Performing recalculations of tranche interest and principal payments, portfolio tests and their compliance as per the underlying documents
- Performing due diligence on corporate loans which will be part of the CLO structure
- Communicating with US teams on daily basis and drafting a forward friendly emails on reviews performed
- Helping the US engagement team with letter issuance and roll forward of excel models for future payment dates
- Work on assigned project responsibilities and meet project requirements
Qualifications for solution advisor
- Self-driven and able to work independently in collaboration with multiple stakeholder groups
- Strong supply chain background and experience in interacting with supply chain business audiences
- Native/ business fluent Dutch, business fluent French and English
- 3 -5 years of solution specialist (or equivalent customer facing) experience in the area of supply chain management
- Professional experience with large, multi-national software/IT organizations and with a demonstrated expertise of solution segment/LoB
- Experience on platforms, and expert level experience three or more BI applications