Senior Account Representative Resume Samples

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AR
A Reilly
Andrew
Reilly
622 Westley Keys
Dallas
TX
+1 (555) 797 3926
622 Westley Keys
Dallas
TX
Phone
p +1 (555) 797 3926
Experience Experience
Chicago, IL
Senior Account Representative
Chicago, IL
Streich Inc
Chicago, IL
Senior Account Representative
  • Develop and manage strong relationships at all levels within our customer and distributor enterprises (management, engineering, purchasing, executives)
  • Create and articulate compelling value propositions around selling to business customers on Amazon
  • Proven success in sales, account management, and planning. Track record in selling to corporate clients is an advantage
  • Pre/Post shipment work: proforma, OSR and shipping documents sending
  • Communicate with multiple business partners regarding order and shipment, mainly including CI Ops, finance, accounts and freight forwarders
  • Lead the launch and on-going day-to-day performance of advertising partnerships and resolve issues as they arise
  • Participates in identifying new business opportunities
Philadelphia, PA
Emro Senior Account Representative
Philadelphia, PA
Hodkiewicz-Gleason
Philadelphia, PA
Emro Senior Account Representative
  • Work with department manager to establish, review, and revise effective training methods, mediums, and plan for new team members
  • Observe the performance of dedicated account team members and report to management
  • Coach and train team members on basic account servicing, compliance issues, and file maintenance; escalating to management where necessary
  • Monitor and report on progress of all team members’ performance as it related to the assigned account
  • Generate reports to accompany employer files and provide aggregate data for annual review
  • Obtain memorandums of correction for missing and/or incorrect info
  • Answer telephone and email inquiries related to assigned client account
present
Boston, MA
Cust Mgmt Senior Account Representative
Boston, MA
Jacobi-Gaylord
present
Boston, MA
Cust Mgmt Senior Account Representative
present
  • Represent PepsiCo portfolio of brands at customer
  • Deliver annual volume, trade spend and profit plan
  • On-going analysis and review of business trends to identify gaps to plan and execution
  • Participate in Annual Operating Plan & Forecast process, collaborating with Finance, Business Units and Business Development Manager
  • Maintenance of Financial Event Planner (Prosper). Leverage Excel modeling to assess financials, valuation, and alternate scenarios
  • Develop annual promotion plan while adhering to Strategic Role of Trade (SROT) guidelines and ensure flawless execution through consistent customer engagement and buy-in
  • Ensure customer maintains a strategic product mix through SKU optimization -- both new item sell-in and/or SKU reduction
Education Education
Bachelor’s Degree in Related Field
Bachelor’s Degree in Related Field
University of Central Florida
Bachelor’s Degree in Related Field
Skills Skills
  • Ability to respond professionally to RFIs and RFPs
  • Ability to communicate effectively with internal and external customers through multiple means, such as phone, email and live discussions
  • Self-motivated; enthusiastic; strong teammate
  • Capable of multitasking and working in a fast paced environment
  • Ability to negotiate and differentiate the Company's offering
  • Ability to collaborate with co-workers and manufacturer representatives to identify appropriate customer strategies
  • Ability to work unsupervised while still performing necessary tasks
  • Strong understanding of media advertising landscape
  • Ability to make oral and written presentations to internal and external customers
  • Knowledge of manufacturer product lines
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11 Senior Account Representative resume templates

1

Senior Account Representative Resume Examples & Samples

  • Understand sales objectives for all accounts within assigned territory and have a thorough understanding of markets where renewal customer partnerships exist (i.e. demographics, new technologies, competitive threats, education trends, funding, other key external influences)
  • Negotiate renewal contracts, demonstrate exceptional product knowledge, and overcome customer renewal objections to ensure profitable growth aligned with Discovery Education’s business objectives
  • Build strong customer relationships and ensure renewal customers understand value of their investments in DE products and services through consultative “problem solving- solution oriented” sales and account management
  • Work cross-departmentally with teams such as Account Services, Professional Development, Implementation, Assessment, Customer Support, Marketing and Corporate Education Partnership to build value of DE products and services with renewal customers through strategic Account Management that supports product usage and merchandises value to renewal decision makers
  • Track individual sales progress to goal and communicate workload focus to Account Director and team on a regular basis (daily, weekly, etc)
  • Maintain accurate renewal customer database records
  • Other tasks as assigned
2

Senior Account Representative Resume Examples & Samples

  • Order management for Coach International accounts: price refresh, order changes, re-write, follow up and delivery etc
  • Communicate with multiple business partners regarding order and shipment, mainly including CI Ops, finance, accounts and freight forwarders
  • Pre/Post shipment work: proforma, OSR and shipping documents sending
  • Credit management and order release
  • Adhoc - customer complaint / issue resolution
  • Provide reports support to internal and external partners
  • Internal: CI ops, Sales, Finance, Logistics
  • External: DHL, Freight Forwarder, Accounts
  • Bachelor degree or above and 2-3 years’ experience in customer service area
  • Good at oral and written English
  • Familiar with SAP functions and office software, especially excel and PPT
  • Have strong communication skill
  • Have business analysis skill
  • Have customer focus sense and team work spirit
3

Senior Account Representative Resume Examples & Samples

  • Ability to prospect and develop new business is critical
  • 8+ years of recent/relevant advertising sales experience
  • Significant and strong client relationships at all levels
  • Track record of total revenue and platform revenue growth
  • Internal and external communication at a highly productive and seamless level
  • Strong understanding of the media advertising landscape
  • Self-motivated; proactive; strong team player
  • Capable of multitasking and working in a fast paced environment
4

Senior Account Representative Resume Examples & Samples

  • 4+ years of recent/relevant advertising sales experience
  • Strong understanding of media advertising landscape
  • Self-motivated; enthusiastic; strong teammate
5

Senior Account Representative Resume Examples & Samples

  • Ensure safe work performance
  • Additional individual job development and value added activities are expected
  • Budgetary management and impact is minimal
6

Senior Account Representative Resume Examples & Samples

  • Engage with clients to become knowledgeable on business needs & goals. Consult with clients to develop account opportunities and provide promotional products that meet business needs & goals
  • Provide recommendations on TravelAds sales strategy for a specific market geography or segment to grow Media Solutions business. Understand performance data and the ability to make forward thinking suggestions through analyzing trends. Uncovering ROI opportunities and presenting them to clients
  • Interface with product and marketing teams to define new product offerings. Work with management on the strategy for sales. Oversee the launch and on-going day-to-day performance of advertising partnerships and resolve issues as they arise. Coordinate with and provide influence across other business functions including marketing, operations, billing, and product. Provide thought leadership and mentor other AR's through the sales process
  • Deliver continued improvement in revenue contribution to MeSo through a consultative sales approach with clients. Maintain and grow client base. Meet and exceed revenue goals on a quarterly basis
  • Consistently meet or exceed quarterly revenue goals as set by sales leadership. Quarterly revenue goal in excess of $500K
  • Act as a mentor to new hires
7

Senior Account Representative Resume Examples & Samples

  • Identify, qualify, and engage with prospective sellers for the Amazon Business Marketplace while creating a clear value proposition of selling to business customers on Amazon, along with the features and functionality
  • Prospect and launch Sellers to achieve quarterly quota targets
  • Meet or exceed quarterly revenue targets and operational metrics
  • Manage numerous opportunities concurrently and strategically
  • Build strong communication channels at all levels of the Seller’s organization, set proper expectations, provide clear status communications, and manage towards a growth plan
  • Analyze the business and conduct deep dive analysis; provide routine executive-level reporting on the Seller’s current business and future opportunities. Publish recommendations and action plans based on data
  • Develop a thorough understanding of the e-commerce industry and competitive environment, including knowledge of competitive product offerings
  • BA/BS degree required
  • 3-5 years of successful SMB or enterprise-class business-to-business sales experience, preferably in the eCommerce, retail technology, SaaS, or software industries
  • MBA degree preferred
  • Ability to work closely with Sellers, product management teams, and internal customers to identify and meet their needs
  • Creative, has initiative, and can constructively advocate on behalf of the customer
8

Cust Mgmt Senior Account Representative Resume Examples & Samples

  • Represent PepsiCo portfolio of brands at customer
  • Deliver annual volume, trade spend and profit plan
  • On-going analysis and review of business trends to identify gaps to plan and execution
  • Participate in Annual Operating Plan & Forecast process, collaborating with Finance, Business Units and Business Development Manager
  • Maintenance of Financial Event Planner (Prosper). Leverage Excel modeling to assess financials, valuation, and alternate scenarios
  • Develop annual promotion plan while adhering to Strategic Role of Trade (SROT) guidelines and ensure flawless execution through consistent customer engagement and buy-in
  • Make regular headquarter buyer calls, identify customer needs/priorities and creating fact-based selling presentations
  • Ensure customer maintains a strategic product mix through SKU optimization -- both new item sell-in and/or SKU reduction
  • Work closely with field retail team to ensure strong communication & execution of programs
  • Actively participate in customer payment processing including financial contracts, performance and collection
  • Minimum of 4 years of sales experience; preferably with a consumer packaged goods organization
  • A minimum of 2 years of fact-based direct selling experience
  • Previous people management experience preferred
  • Highly motivated individual with excellent communication, negotiation, influencing, and follow up skills
  • Seasoned in conflict management
  • Solid understanding of financials including P&L impact of sales decisions
  • Ability to work a flexible schedule including early mornings, evenings and/or weekends
  • Proven leadership capability with a track record of leading and influencing large multi-level teams
  • Capability to excel in Sales
  • Commitment and ability to succeed within a fast paced organization
  • Business & financial acumen
  • Ability to travel 20-30% of the time
9

Senior Account Representative Resume Examples & Samples

  • 80% client calls
  • 20% maintaining account plans and CRM tool
  • 7-10+ years of experience selling software and/or technology products and/or services to large corporate organizations with demonstrated accomplishments as a top performer
  • LI-AG1
  • Business Development / Sales
  • Client Relationship
  • Sales & Channel Development
10

Cust Mgmt Senior Account Representative Resume Examples & Samples

  • Represent KeVita's Sparkling Probiotic, Master Brand Kombucha and Apple Cider Vinegar portfolio across the assigned geography in the large format and natural channels
  • Lead Annual Operating Plan & Forecast process, collaborating with Finance, Sales Strategy and Marketing
  • Leverage Excel modeling to assess financials, valuation, and alternate scenarios
  • Manage direct store sales and merchandising at Whole Foods
  • Capability to excel in sales
  • Strong computer skills, including sales presentation development
  • Ability to travel 25% of the time
11

Senior Account Representative Resume Examples & Samples

  • Male or Female with Bachelor’s Degree in Business Administrative, or related field. Master’s Degree is preferable
  • 3-4 years experiences in retail channel background (Modern trade is an advantage) and business acumen
  • Good interpersonal skills, effective coordinate with internal and external customer
  • Having commercial judgment, analytical skills and computer literacy
  • Be able to work independently with discipline
  • Energetic, working under higher pressure, self motivation
12

Senior Account Representative Westchester Resume Examples & Samples

  • Experience in ICD-10 coding
  • Experience with Cerner
  • Experience with revenue cycle and denial management
  • Minimum of 1-2 years hands-on billing experience in medicine or psychiatry
  • Strong figure aptitude
  • Detail and accuracy oriented and computer literate
  • Typing skills minimum 40 wpm
13

Senior Account Representative Resume Examples & Samples

  • Bachelor's degree or higher from an accredited university
  • Minimum of five (5) years of outside sales experience
  • Experience selling to industrial end users and working with distribution to fulfill channel needs
  • Computer skills including Microsoft suite of programs (Word, Excel, Powerpoint)
  • Ability to work with CRM tools (Salesforce.com preferred)
14

Senior Account Representative, Travelads Resume Examples & Samples

  • Build and maintain a pipeline of opportunities that ensures attainment of quarterly revenue targets
  • Develop market level sales strategy to grow the Expedia Media Solutions TravelAds business
  • Utilize analytics skills to understand performance data and trends to then make forward thinking suggestions through analyzing trends. Uncover high return on investment opportunities and present them to clients
  • Lead the launch and on-going day-to-day performance of advertising partnerships and resolve issues as they arise
  • Maintain and grow partner base through account management and acquisition
15

Senior Account Representative Resume Examples & Samples

  • Collaborates in the development of a marketing plan to include creation of insurance specifications, time lines and complete market selections
  • Negotiates with underwriters on behalf of our clients to develop the best program
  • Links risk identification, risk funding and service techniques to develop alternative program design strategies
  • Develops and maintains relationships with underwriters and other service providers. Keeps abreast of changing market conditions and innovations
  • Develops and maintains client service plans, manages mid-term changes and assists in Stewardship reviews
  • Promptly and accurately responds to client requests. If responsibilities are delegated, follows through to ensure client received timely response
16

Senior Account Representative Resume Examples & Samples

  • Maintains and develops more complex customer accounts in assigned territory/market segment, accounts receivables and expenses to achieve sales growth and/or profit objectives
  • Account plans have greater emphasis to long-range objectives and strategies and are significantly more sophisticated than that of the Sales Reps
  • Develops and maintains key contacts in customer’s organization including key management positions which have greater impact on sales effort
  • Clearly understands the customer’s business and their present and future CA&D consumption. Recognizes opportunities for growth and readily identifies obstacles and develops solutions
  • Assigned distributor responsibilities which will usually be the largest and most important in the Area Office. Analyzes past and future trends to develop sophisticated distributor plans which ensure our long range growth
  • Skilled in presenting and negotiating annual and/or multi-year contracts to solidify our projected account growth
  • Assists in training less experienced Sales Reps
  • Bachelor’s degree in related field of study
  • 7 years of applicable sales experience a manufacturing environment
  • Clean driving record since travel is required
17

Senior Account Representative Resume Examples & Samples

  • Engage with partners to understand their business needs and goals while developing effective marketing strategies to achieve those goals
  • Educate partners on the features and functionality of the product so they can best utilize it independently
  • Deliver continued improvement in revenue contribution to Media Solutions through a consultative partner first sales approach
  • Consistently meet or exceed quarterly revenue goals as set by sales leadership
  • Partner with other media sellers and client facing teams through Expedia, Inc. to achieve the best results possible for the company and partners
18

Senior Account Representative Resume Examples & Samples

  • Deliver strong sales results with end user customers
  • Negotiate large multi-location deals
  • Develop and manage strong relationships at all levels within our customer and distributor enterprises (management, engineering, purchasing, executives)
  • Perform product demonstrations and trials while utilizing electronic value analysis tools
  • Develop a clear understanding of manufacturing processes to maximize the value we deliver to our customers
  • Utilize leadership skills to facilitate process and mindset change throughout our customer’s organization
  • Daily account management using Salesforce.com and connection with 3M support network to maximize partnership with customers
  • Minimum of three (3) years of professional sales experience
  • Industrial selling experience with understanding of manufacturing processes
  • Proven track record of delivering sales results
  • Strong communication skills, oral and written
  • Experience in developing excellent relationships with customers on all business levels
  • Proven history of responsiveness and service
  • Experience managing relationships and expectations with large customers
  • Proficient with Microsoft Word, Excel, and PowerPoint
19

Senior Account Representative Resume Examples & Samples

  • Aggressive remuneration opportunity
  • Part of a global sales team that will expose the professional to large global energy companies as well as significant regional companies; the emphasis will be in North America
  • The role require growth of independence, planning and strategic negotiating skills
  • Access to S & P Global’s world class training and development programs
  • Responsible for revenue targets that include retention & growth
  • Manage the renewal sales process for existing customer base, including setting of expectations, changing needs assessments, negotiating contracts and processing of contracts via relevant internal systems
  • Identify new revenue opportunities
  • Develop knowledge of all Platts RigData and Platts Analytics products and services
  • Identify cross sell opportunities
  • Represent product line at various customer events and trade shows as required
  • Follow-up on all inbound client inquiries to uncover new and expanding opportunities
  • Prospect, present to and close on new sales opportunities
  • Maintain awareness of, and participate in all relevant training for, new products and market them to account base
  • Strong presentation skills. Ability to conduct effective presentations to all levels of clients
  • Knowledge of contracts and proposal process
  • Ability to analyze business opportunities, develop effective strategies and close business
  • Ability to develop account and territory plans to achieve penetration and grow revenue
  • Team player who works collaboratively with colleagues, management and all points of the organization
  • Ability to travel for commercial development- approximately 30-40 %
  • Minimum of 5 years selling information products, applicable software solutions, or consulting with the oil and gas upstream segment
  • Solid understanding of the Energy industry
20

Senior Account Representative Resume Examples & Samples

  • Serves as a lead person for Account Representatives for their team and responsible for their professional development, training, and performance
  • Schedule and manage AR training classes to develop their competencies and skills and facilitate the transfer of learning when working on the floor
  • Serve as a floater when necessary to provide extra coverage to maintain customer service and exceed marketing goals
  • Monitor AR performance through observation, scorecard review, etc. to optimize AR performance and maximize team efforts
  • Assist the CSM by providing feedback on AR performance, counseling, and new employee interviews
21

Senior Account Representative Resume Examples & Samples

  • Knowledge of the Company's products and services
  • Knowledge of the customers business issues and concerns
  • Knowledge of the wholesale distribution industry
  • Knowledge of manufacturer product lines
  • Interpersonal and organizational skills
  • Ability to make oral and written presentations to internal and external customers
  • Ability to communicate effectively with internal and external customers through multiple means, such as phone, email and live discussions
  • Ability to collaborate with co-workers and manufacturer representatives to identify appropriate customer strategies
  • Ability to negotiate and differentiate the Company's offering
22

Senior Account Representative Resume Examples & Samples

  • Develop and implement customer specific business plans to improve customer satisfaction including coordinating the work of multiple departments to affect the installation of new or expansion of existing electric and gas service, presentation and execution of all appropriate service contracts and associated paperwork (where applicable), and coordinating restoration and analysis of interrupted service including providing 24/7 on-call accessibility. ; 35%
  • Establish and develop strong professional relationships with the key managers and decision makers of assigned accounts with the intent of implementing customer load management strategies which benefit the company through providing curtailment during peak load periods. 10%
  • Establish and develop strong professional relationships with key managers and decision makers of assigned accounts with the intent of selling products and services to meet customer needs and benefiting the company through providing additional margin as well as for promoting other company interests. 5%
  • Manage outstanding customer debt with the timely resolution of billing and credit issues. Proactively establish customer payment procedures, which minimize exposure to bad debt and maximizing the companys margin. 15%
  • Communicate company policies and procedures to the customer regarding all rates and riders affecting the customer, including changes and additions which could impact the customers energy management and purchasing. 15%
  • Input and maintain all specific and pertinent customer information utilizing Customer Relationship Management database for use by other departments including Marketing, Marketing Research, and Technical Services. 10%
  • Act as a mentor and trainer for Principal and Representative Account Managers. ; Assist the Manager - Customer Accounts by providing vacation coverage and back-up. ; Perform special duties and projects. ; 10%
  • Work routinely involves internal and external issues that require superior resolution regarding customer satisfaction, promotion and sales of company products and services, electric service delivery and billing/credit issues. Contact requires tact, persuasiveness, and coordination capabilities to facilitate this work process
  • Daily activities are direct in nature with an emphasis on providing assigned customers a single point of contact termed “ Total Account Management” . This requires the account manager to possess a comprehensive knowledge of company rates, riders, departmental roles and responsibilities, policies, work practices and safety to affectively align customer needs with company resources
  • Account assignments are made on a regional/territorial basis and may vary in number per account manager but are generally larger in size, greater in number, and more sensitive than accounts assigned to Principal Account Managers. ; Total portfolio revenue per account manager typically ranges between $30 & $60 million
  • Activities routinely involve mentoring of less experienced peers, back-up supervisory duties, and special assignments i. e. teams, committees, and projects. ; Additional individual job development and value added activities are expected
23

Emro Senior Account Representative Resume Examples & Samples

  • Work with department manager to establish, review, and revise effective training methods, mediums, and plan for new team members
  • Monitor and report on progress of all team members’ performance as it related to the assigned account
  • Coach and train team members on basic account servicing, compliance issues, and file maintenance; escalating to management where necessary
  • Observe the performance of dedicated account team members and report to management
  • Generate reports to accompany employer files and provide aggregate data for annual review
  • Answer telephone and email inquiries related to assigned client account
  • Maintain appropriate client follow-up to resolve issues and ensure file integrity
  • Contact various parties (employers, clinicians, laboratories, or employees) via phone, fax, and/or email to secure appropriate documentation
  • Obtain memorandums of correction for missing and/or incorrect info
  • Prior drug testing knowledge is preferred