Senior Account Representative Job Description

Senior Account Representative Job Description

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Senior account representative provides guidance with respect to order book management, inclusive of managing the overall workflow and order administration of a Customer Account Services Team, in conjunction with Company policies, procedures and standard processes.

Senior Account Representative Duties & Responsibilities

To write an effective senior account representative job description, begin by listing detailed duties, responsibilities and expectations. We have included senior account representative job description templates that you can modify and use.

Sample responsibilities for this position include:

Financial Reporting-utilize system to prepare financial reports based on accounting policies and practices
Provide analytical and statistical information surrounding annual subscription revenue of assigned HBO affiliates (including key accounts)
Evaluate and interpret contractual provisions and implement economic terms in the billing system, set up accruals for proposed deals ensuring all information is current and accurate (e.g., revenue, subs, rates, payments)
Extensive contact with affiliate’s financial management, interaction with HBO Domestic Network Distribution, Finance & Analysis, and Legal personnel
Support the Executive programs (ie
In conjunction with the Field Marketing team and the Sales Channel, initiate, develop and manage outbound opportunity discovery calls and email campaigns
Will be responsible for the designated named accounts
Perform in depth research on issues identify best courses of action to best service the client and protect the firm from liability
Works insurance accounts receivable to optimize cash flow and to meet organizational financial goals and objectives
Responsible for updating patient demographics and insurance information

Senior Account Representative Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Senior Account Representative

List any licenses or certifications required by the position: NICET, CCA

Education for Senior Account Representative

Typically a job would require a certain level of education.

Employers hiring for the senior account representative job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Education, Marketing, Engineering, Management, Technical, Communications, Human Relations, Business/Administration, Administration

Skills for Senior Account Representative

Desired skills for senior account representative include:

Company rates
Departmental roles and responsibilities
Policies
Riders
Work practices and safety to affectively align customer needs with company resources
Underpaid
Unpaid
Caremedic and other related subsystems necessary
Complex account procedures and additional documentation to support payment of services
Contracted service accounts in order to bring about prompt account resolution and revenue collection from complex claims

Desired experience for senior account representative includes:

Ensure Medicare beneficiaries accurately understand the product choices available to them, the enrollment process (eligibility requirements, Medicare review/approval of their enrollment application, timing of ID card receipt, ) and the service contacts and process
Work closely with network providers to identify and educate potential members
Minimum of three years of experience in advisor services required
Research and resolution experience preferred
Responsible for working payer correspondence, edits and aged account receivable and identifying and correcting billing errors
Responsible for resolving and/or appealing denials and rejections

Senior Account Representative Examples

1

Senior Account Representative Job Description

Job Description Example
Our company is growing rapidly and is hiring for a senior account representative. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for senior account representative
  • Meets productivity and accuracy standards as established by management
  • Identify root cause issues and demonstrate the ability to recommend corrective action steps to eliminate future occurrences of denials
  • Utilize analytics skills to understand performance data and trends to then make forward thinking suggestions through analyzing trends
  • Develops and maintains relationships with underwriters and other service providers
  • Promptly and accurately responds to client requests
  • Daily input of hospital charges for surgical cases
  • Responds effectively and timely to both external and internal customers in regards to e-mails and phone calls
  • Obtain verification and/or prior and reauthorization from respective payer to capture accurate reimbursement verification and assess patient financial responsibility
  • Document special delivery and financial arrangements under the comment section on the delivery ticket to assist respiratory/technician staff with equipment delivery informing customers of their financial obligation
  • Investigate and solve customer/payer inquiries on medical/respiratory claims to expedite reimbursement within industry norm timeframe
Qualifications for senior account representative
  • Three to five year’s medical group practice or hospital billing experience
  • Must possess excellent customer service and communication skills along with good math skills, ability to read, understand and follow verbal or written instructions
  • Ability to sort and file correctly by alphabetic or numeric systems, 10-key by touch, Type 30-35 wpm
  • Possess computer skills (Mainframe, Windows, Internet Explorer, Microsoft Outlook, Microsoft Word and Microsoft Excel)
  • Must demonstrate proficiency in usage of all IDX modules pertaining to the revenue cycle registration, billing and collection procedures and Allscripts
  • Must demonstrate a well rounded knowledge of ICD-9 and CPT coding, CPC
2

Senior Account Representative Job Description

Job Description Example
Our company is growing rapidly and is hiring for a senior account representative. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for senior account representative
  • Secure and update changes in customer demographic, medical condition, physician, and payer information into computer billing software to insure service records reflect up to date and current information
  • Assist team members as requested by direct supervisor to insure that the demands of office operations are maintained
  • Perform follow up on aged account balances, document follow up efforts, identify reimbursement problems and respond within respective timeframes
  • Establish strong and consistent communications with leadership and Relationship Managers (RMs) to develop and execute on renewal strategy for Research and Technology memberships
  • Support RM skill development, providing coaching on negotiation, communication and renewal strategy
  • Ability to identify and analyze problems in a timely manner and independently initiates appropriate actions to resolve problems or issues
  • Able to be at work and on time, follow organization rules and procedures and directions from a Coordinator or other member of the Management staff
  • Ability to recognize and perform essential duties and offers assistance to others or performs other required tasks when own assignments are completed
  • Responsible for developing and managing a comprehensive enterprise vertical sales and marketing strategy for assigned accounts or territory the relevant execution plan
  • Planning- perform planning budgeting and forecasting of clients financials to ensure proper account management
Qualifications for senior account representative
  • Detail oriented and have prior experience working with paperless systems
  • Multi-year experience and proven track record in sales of IT software solutions and services ideally with focus on IT infrastructure solutions
  • Proven abitlity to build relationships to top level stakeholders and C-level executives
  • Will possess proven, professional new business account management skills including multi-level sales negotiation experience
  • A strong and confident communicator (fluent in Polish & English) and presenter capable of developing excellent working relationships and who can sell him/herself within the company and to customers and prospects
  • University Degree or equivalent Business Education
3

Senior Account Representative Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of senior account representative. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for senior account representative
  • 3-4 years experienced Sales in Automotive business both OEMs and aftermarket will be advantage
  • Good command of written and spoken English, Japanese speaking preferred, analytical & presentation skills
  • 2.5 million R&D Budget
  • Works collaboratively with Hitachi Vantara sales support teams to implement impactful sales and account planning strategies to accelerate sales growth and build the best possible solution for the customer
  • Mentor E01 Associate Account Representatives and E02 Account Representatives
  • Engage with clients to become knowledgeable on business needs & goals
  • Interface with product and marketing teams to define new product offerings
  • Deliver continued improvement in revenue contribution to MeSo through a consultative sales approach with clients
  • Hitachi activity in the allocated territory, working appropriately with relevant sales pathways, in close conjunction and with the agreement of the Country Managing Director
  • A Strategy to maximise coverage of the overall Territory through effective use of all Hitachi Pathways
Qualifications for senior account representative
  • Must have one year of claims, billing, collections experience
  • 5+ years’ successful IT Industry experience with professional new and existing business account management skills including multi-level sales negotiation experience and proven track record in selling IT solutions
  • Proven network to top level stakeholders and C-level executives within assigned territory or named accounts in Israel
  • Demonstrable track record of leading virtual teams that co-create new solutions and services by developing an eco-system of partners to propose end-to-end differentiated solutions and services
  • Possesses demonstrable business awareness with the ability to adopt a disciplined commercial approach to achieving goals and objectives including the ability to create and maintain a business plan
  • Bachelor's degree with 3-5 years of sales experience, preferably in Media Sales or the travel industry
4

Senior Account Representative Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of senior account representative. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for senior account representative
  • Develops a contact network within the account(s) and channel partners to enable Hitachi business to be sold effectively
  • Work closely with, and establish engagement between, Hitachi functional areas such as Marketing, Sales Engineers, Solution Business Managers, Legal, Finance and other Lines of Business as necessary, to develop and execute a solution strategy to meet customer business needs
  • Develop successful sales campaigns that maximize Hitachi advantages and win rate
  • Hitachi’s Industry, marketplace, competitive position and the associated Hitachi value propositions that exist in the present environment
  • The customer’s industry, competitive position and related business issues that can be addressed by the differentiated capabilities that Hitachi offer
  • Provide accurate and timely weekly forecasts with a monthly, quarterly and 6 monthly pipeline perspective
  • Setup Success Criteria that is relevant to the customer’s goals and implementation and monitor the success of all implementations
  • Work closely with and understand the capabilities of Hitachi Pathways to build the business case and coverage strategy for Hitachi solutions into your assigned territory
  • Where appropriate maintain contact with Hitachi Pathways throughout the delivery cycle and ensure that any developing issues are addressed
  • Update and maintain all account information and activity in the CRM
Qualifications for senior account representative
  • Demonstrated ability to meet revenue targets and effectively present proposals & provide influence at the senior management level
  • Experience in providing consultative sales support and building long lasting client relationships which may require travel
  • Proven ability to collaborate with peers, managers, and other client facing teams
  • Must have a current Wisconsin P & C insurance license
  • Must possess a minimum of seven years of commercial experience – track record of successful sales/ownership over a personal revenue target
  • Minimum 3 years’ experience and understanding of Managed Medi-cal hospital billing and collections processes required
5

Senior Account Representative Job Description

Job Description Example
Our innovative and growing company is looking for a senior account representative. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for senior account representative
  • Analyse and follow up sales opportunities and promote services based on customer information, together with Technical Account Manager
  • Manage customer relationships from an operational perspective through structured communication
  • Analyse and follow-up customer satisfaction results together with TS functions
  • Coordinate and follow-up the service events with customers
  • Support the preparation of service contract execution and confirm resources for delivery of services and service delivery control
  • Coordinate and follow-up Service Contract execution and Service Contract fulfillment
  • Support customer inquiries, respond and channel it into the organisation
  • Supports contract negotiations and participates in contract negotiations
  • Coordinates proposal quotations with the Finance and Marketing department to insure that warranties, liquidated damages, penalties, deferred billing, stocking charge, are understood and properly controlled by all departments
  • Maintains records of verbal and written communication with customers and Field Sales Staff relative to contract issues
Qualifications for senior account representative
  • Must have one year of claims, billing, or collections experience
  • Minimum 6 years sales and business management experience, including a proven track record
  • Degree in IT or Business management is preferred
  • Minimum of three (3) combined years of sales and/or automotive experience
  • Combined experience developing applications in a specification driven business with automotive OEM and/or tier supplie
  • Bachelor's degree in Engineering or Sciences (Chemistry, Applied Science, Materials Science) from an accredited university

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