Program Support Specialist Resume Samples

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JJ
J Johnson
Jarred
Johnson
122 Schaden Summit
New York
NY
+1 (555) 842 1271
122 Schaden Summit
New York
NY
Phone
p +1 (555) 842 1271
Experience Experience
03/2015 present
Philadelphia, PA
Academic Program Support Specialist
Philadelphia, PA
Academic Program Support Specialist
03/2015 present
Philadelphia, PA
Academic Program Support Specialist
03/2015 present
  • Supervises processes including prioritizing daily work activities, evaluating outcomes and recommending changes in residency
  • Performs clerical duties such as answering phones, responding to emails, assisting at the window, and filing
  • Assists in training new employees and cross-training existing employees
  • This position may provide general information for students regarding program areas being offered, or other areas related to academic services
  • Seeks to resolve problems and complaints by researching and determining other sources to assist in solutions
  • Clerical duties such as filing, answering phones and emails
  • Data entry, filing, and interaction with students, campus agencies, and the general public concerning registration, and records maintenance
09/2012 11/2014
Chicago, IL
Program Support Specialist, GFP
Chicago, IL
Program Support Specialist, GFP
09/2012 11/2014
Chicago, IL
Program Support Specialist, GFP
09/2012 11/2014
  • Support all GFP monitoring including property book management and performing audits at contractor’s facility, including written audit evaluation
  • Assist in identifying and implementing best practices and technologies for an effective asset management program
  • Support services include shipping, receiving, and transportation support
  • Assist in disposal of aging equipment ensuring that all electronically and physically stored information has been wiped in accordance with the security regulations
  • Assist in identifying and reporting to the Government items that are either lost or damaged beyond economical repair and any excess equipment for possible turn-in on a monthly basis
  • Controls issue of classified sensitive and controlled items, obtaining custody or document receipts
  • Recording and tracking of program property book, consisting of surveillance and recording equipment inventory and serialization; as well as any movement between depot and CONUS units
12/2009 08/2012
Houston, TX
Program Support Specialist
Houston, TX
Program Support Specialist
12/2009 08/2012
Houston, TX
Program Support Specialist
12/2009 08/2012
  • Develops, executes, and improves processes and procedures to promote efficient and effective data handling and reporting
  • Provides administrative and analytical assistance and support for EWD Programs. Includes: workshops completed vs. cancelled, etc
  • Provide business and financial administration support including briefing development, word processing, and spreadsheet management
  • Work with diverse teams to develop positive client relationships and innovative solutions to increase our client's productivity
  • Perform administrative and data entry work in support of Identification Media Division
  • Liaise with IT stakeholders, providing business relationship management support for key IT projects and initiatives
  • Provides technical assistance to users in assigned subject areas, documents information shared by the users, and identifies training areas for further updates
Education Education
Bachelor’s Degree in Business Administration
Bachelor’s Degree in Business Administration
University of Central Florida
Bachelor’s Degree in Business Administration
Skills Skills
  • Demonstrated outstanding level of professionalism in providing support, including ability to exercise good judgment, discretion, tact, and diplomacy
  • Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for a senior management team
  • Strong attention to detail
  • Excellent problem-solving skills; ability to resolve issues effectively and efficiently
  • Excellent attention to detail
  • Excellent verbal, interpersonal and written communication skills
  • Creates governance metrics for small programs or accounts or sections of larger programs or accounts. Assists in coordinating governance meetings and ensures and validates that meetings occur
  • Good interpersonal and phone skills
  • Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)
  • Consolidates and analyzes metrics for governance, processes and account reviews; recommends service improvements across the accounts
Create a Resume
1

Lead Program Support Specialist Dhs Resume Examples & Samples

  • Team Lead for junior program and administrative staff
  • Program support
  • Prepare comprehensive travel arrangements for staff, including travel vouchers at the completion of travel in the Fed Traveler system
  • Logistic support, recording of minutes and market research for meetings and conferences
  • Prepare and finalize reports to include high-level briefing materials, spreadsheets, and other materials for distribution within DHS and external to DHS
  • Maintain calendars and scheduling systems for key staff
  • Prepare correspondence for staffing and review correspondence for grammatical and contextual correctness/accuracy
  • Support the Executive Secretariat and by tracking and distributing tasks to appropriate personnel and ensure that such requests are completed and/or submitted on time
  • Prepare large documents for publication; establish and execute document printing; and provide distribution services
  • 10+ years of program and administrative support experience
  • The ability to obtain and maintain a DHS suitability
  • Administrative or Program support to DHS
  • Excellent verbal, interpersonal and written communication skills
  • Solid skills in MS Office Applications (Word, PowerPoint, Outlook, Excel)
2

Program Support Specialist Resume Examples & Samples

  • 3+ years of experience directly supporting FAA
  • 3+ years of experience in one of the following
  • Experience using modeling tools, such as IBM Rational System Architect
3

Program Support Specialist Resume Examples & Samples

  • Creates governance metrics for small programs or accounts or sections of larger programs or accounts. Assists in coordinating governance meetings and ensures and validates that meetings occur
  • Creates and maintains assigned account(s) master calendar. Drives the logistics of governance meetings and schedules meetings where appropriate
  • Reviews and analyzes the use of account processes. Executes the account management system processes
  • Consolidates and analyzes metrics for governance, processes and account reviews; recommends service improvements across the accounts
  • Develops account customer satisfaction survey questions and communication plans; analyzes and summarizes results for account improvements
  • Examines client facing account level reports for accuracy. Recommends adjustments and makes changes as approved by account program management
  • Reviews project integration processes and reporting for accuracy. Documents, recommends changes or adjustments and applies as appropriate
  • Develops training materials on processes, tools and reporting for clients and the company
  • Bachelor's degree in Management or related field
  • Four or more years of business management or related experience
  • Good leadership and organizational skills
  • Ability to work in a complex environment
4

Program Support Specialist Resume Examples & Samples

  • Assist ATI Manager with coordinating and providing assistive technology assessments and training on use of assistive technology to support individuals with disabilities in the Mason community
  • Assist ATI staff with coordination, development and delivery of technical assistance and training to faculty/staff on best practices in developing accessible instructional materials
  • Assist the Information Technology Accessibility Coordinator with testing Web sites and Web-based applications for compliance (i.e., Section 508, Web Content Accessibility Guidelines [WCAG] 2.0)
  • Maintain/update office inventory and assistive technology equipment loan databases
  • Disseminate routine information to the other departments/units regarding ATI services; and
  • Maintain/update library assistive technology lab computer systems
  • Bachelor’s degree in special education, information technology, assistive technology, instructional technology, or a related field
  • Experience working with individuals with disabilities
  • Experience working with assistive technology (e.g., Freedom Scientific JAWS, Apple VoiceOver, Dragon NaturallySpeaking, Read and Write, etc.)
  • Strong written and verbal communication skills/public speaking
  • Organization/detail-oriented
  • Ability and willingness to learn new technologies quickly
  • Ability to multitask; and
  • Demonstrated experience providing direct services (i.e., assistive technology assessments, training, technical assistance) to individuals with disabilities in the postsecondary and/or employment arena (at least two years)
  • Knowledge of disability laws governing services in higher education and employment
  • Knowledge of best practices in supporting individuals with disabilities in the classroom
  • Strong knowledge of Microsoft Office applications; and
  • Experience collaborating with a diverse group of people
5

Program Support Specialist, GFP Resume Examples & Samples

  • Support all GFP monitoring including property book management and performing audits at contractor’s facility, including written audit evaluation
  • Recording and tracking of program property book, consisting of surveillance and recording equipment inventory and serialization; as well as any movement between depot and CONUS units
  • Manage transfer of equipment for CONUS and OCONUS sites when transferring from GFP to organic equipment accounts
  • Track and manage Government-furnished Equipment/Material (GFE/M) in accordance with Federal Acquisition Regulation (FAR) 52.245-1, Department of Defense (DoD) Instruction 5000.64, and MDA Instruction 4161.01-INS, Accountability and Reporting of MDA Property
  • Provide input and sustain property accountability processes and procedures as appropriate and required; (CDRL *008, Standard Operating Procedures)
  • Inspects and identifies property and conditions of property received
  • Compares property with procurement specifications
  • Identify and mark components, parts, and end items as required for Item Unique Identification (IUID) in accordance with (IAW) MDA Directive 4161.02 and FAR 52.245-1. The contractor shall ensure the IUID markings meet MIL-STD 130N. The contractor shall develop the IUID marking, enter the IUID and required data elements into the IUID Registry, and verify that the IUID numbers are not duplicated in the Unique Item Identifier (UII) Registry; Provide input and support to maintain and regularly submit CDRLs: 1) Final Government Property Inventory Report (CDRL *022), 2) Physical Inventory Schedule and Reports for Government-furnished Property (GFP) (CDRL *023)
  • Controls issue of classified sensitive and controlled items, obtaining custody or document receipts
  • Assist in identifying and implementing best practices and technologies for an effective asset management program
  • Assist the agency in maintaining property accountability of equipment in accordance with federal regulations and directives
  • Recommend processes, tools and procedures in order to accomplish effective asset management
  • Assist in performing equipment custodial, inventory management and accountability functions
  • Assist in identifying and reporting to the Government items that are either lost or damaged beyond economical repair and any excess equipment for possible turn-in on a monthly basis
  • Assist in recommendation of quarterly candidate equipment to the government for lifecycle replacement
  • Assist in disposal of aging equipment ensuring that all electronically and physically stored information has been wiped in accordance with the security regulations
  • Support services include shipping, receiving, and transportation support
6

Hf-ttl Program Support Specialist Resume Examples & Samples

  • Serves as a liaison between the local Program Management Office (PMO) and corporate HQ for all administrative type functions to include but not limited to: on/off boarding, human resources actions, security requirements processing, and establishment of basic information technology requirements for all personnel
  • Supports the Program Management Office staff including tasks related to office, budget, security, facility, and staff administration to de-conflict schedules and coordination of travel arrangements to include Export Compliance, obtaining passports and visas and completion of expense reports
  • Assimilates weekly status reports and delivers and post to all required personnel and web based sites
  • Screen calls, maintains office supplies and caters meetings as required
  • Serves as PMO's facility security officer (FSO) to verify security clearances, process visit requests and safeguard classified materials IAW DOD 5200.1R Industrial Security Procedures
  • Manages PMO's corporate training requirements for all assigned personnel
  • Maintains PMO's equipment and property book; ensures custody and assignment of all equipment
  • Supports Business Development activities to include tradeshows and product demonstrations as required
7

Program Support Specialist Resume Examples & Samples

  • Collects and processes all MDDC ad hoc data requests using proper security procedures
  • Guides users through MDDC and MDA Data Center Program (DCP) registration process
  • Coordinates and facilitates data requests using correct procedures
  • Updates and sustains the MDDC data request database
  • Performs data management plan development, review, and on-site data handling support as required
  • Provides early test support planning to include coordination with other government programs to ensure that the MDDC processes and procedures are involved upfront and early
  • Interfaces and collaborates with customers regarding MDDC capabilities and support
  • Develops, executes, and improves processes and procedures to promote efficient and effective data handling and reporting
  • Develops briefings describing MDDC capabilities as well as status briefings to current customers
  • Performs electronic data transfers following test events. Performs technical writing activities and proof reads data items for correctness as needed for MDDC Program data items
  • Provides financial, budget, and acquisition, support and/or solutions for contract and business matters
  • Assists with analysis, development and review of program or functional areas, as required
  • May analyze program activities, such as acquisition or program planning, program “should cost” analyses, financial management, cost analysis, and other tasks related to contract deliverables
  • May develop, gather, and organize program related information
  • Mathematical and statistical methods may be used
8

Program Support Specialist Resume Examples & Samples

  • Detail oriented and a team player
  • Supporting the Program Manager to successfully manage the cost, schedule, and performance of the contract
  • Performing a variety of program management activities that include, but are not limited to, personnel management and accountability; requesting, monitoring, and reporting travel; labor hours, costs, and ODCs tracking; billing and invoicing; preparing, tracking, and disseminating contract deliverables
9

Academic Program Support Specialist Resume Examples & Samples

  • Evaluates, verifies and enters data/information from applications, transcripts and other credentials
  • Works with international applicant files and materials, including foreign transcripts, financial documentation for immigration paperwork review, preparation and verification
  • Prepare communications and mailings
  • Reviews input against source documents for accuracy and makes revisions as needed
  • Researches and evaluates all documents for completeness to ensure complete academic record is entered on computer system
  • Verifies English proficiency requirements for applicants
  • Maintains document master files for backup and verification
  • Handles questions and complaints from students, parents, and departments in a manner that will strengthen the university’s professional and cooperative image
  • Recalls system-stored information for verification or change of data
  • Investigates and resolves computer input and processing errors
  • May be required to run queries and reports
  • Required to perform clerical duties such as filing and answering telephones and emails
  • Three years of general office experience, preferably with one year in an academic setting
  • Ability to provide high quality and quantity of work
  • Problem-solving ability
  • Minimum typing ability may be required
  • Some college experience required
  • Foreign language desired but not necessary
10

Academic Program Support Specialist Resume Examples & Samples

  • Prepares and handles I-20s for the issuing of visas. Includes verifying funding amounts and other documentation for students requesting an I-20, as well as process I-20s and make changes to I-20s as they pertain to the admissions office
  • Ensure compliance with university/office policies and procedures and federal regulations to maintain the accuracy and integrity of admission records and immigration records as held in the admissions office
  • Evaluate international applicant transcripts which includes verification of school recognition, converting grading systems to a US 4.0 scale, confirm degree qualifications, determine transfer credit, and assure admission requirements are met
  • Verify English proficiency requirements and waivers for applicants
  • Determine immigration status and initial residency for tuition purposes
  • Data enter information into computerized information systems
  • Send communications to applicants and departments about concerns with applications
  • Handle questions and complaints from students, parents, and departments in a manner that will strengthen the university’s professional and cooperative image. Seek for sources to identify, research, and resolve problems and complaints if answer is unknown
  • Perform clerical duties such as answering phones and emails, assisting at the window as needed, filing
  • May work with special programs within the Office of Admissions
  • Assist in yearly purge processes
  • Assist in area manual updates
  • Complete tasks assigned by supervisor in a timely manner and follow directions from supervisor to implement new policies and procedures
  • Prioritizes daily work activities and recommends changes to supervisor to improve processes. Follows directions from supervisor to implement new policies and procedures
  • Three years general office experience, one of which should have been in an academic setting
  • Needs to have attention to detail
  • An ability to provide high quality and quantity of work
  • Must have some college experience
11

Academic Program Support Specialist Resume Examples & Samples

  • Ensures productivity of area staff members; provides support and encouragement as needed; fosters team cooperation and collaboration; coordinates task when assisting other divisions
  • Provides prompt, reliable, and friendly service to students, colleagues, agencies and the general public
  • Communicates policy and procedure information to various constituents. Makes appropriate referrals as necessary
  • Ensures compliance with university policies and procedures as well as state and federal regulations, particularly regulations pertaining to confidentiality and proper disclosure of information. Interprets and makes exceptions to policy within the boundaries of training and empowerment by higher authorities
  • Enters data, files records, and interacts with students, campus agencies, and the general public concerning the creation, maintenance, and/or verification of academic records that accurately reflect student coursework and degree attainment
  • Manages responses to divisional email inbox
  • Contributes to analysis of current process and suggest improvements as needed to continually make the team more efficient and to provide better service to those we serve
  • Assists with staff selection, training, and evaluation processes
  • May assist Supervisor with updating the procedure manual as appropriate
12

Program Support Specialist Resume Examples & Samples

  • Applied analytical/statistical skills desired
  • Strong aptitude for technology
  • Experience with serving customer needs and requirements
  • Minimum 1-2 years relevant work experience
  • Good communication skills, both written and verbal
  • Must be organized and detail oriented
  • Creativity and problem solving skills
  • Ability to adapt to a consistently changing environment
13

Academic Program Support Specialist Resume Examples & Samples

  • Ensures compliance with university policies and procedures as well as state and federal regulations, particularly regulations pertaining to confidentiality and proper disclosure of information
  • Completes tasks assigned by supervisor in a timely manner; Follows directions from supervisor to implement new policies and procedures
  • Handles questions and complaints from students, parents, and departments in a manner that will strengthen the university’s professional and cooperative image. Seek for sources to identify, research, and resolve problems and complaints if answer is unknown
  • May contribute to analysis of current process and suggest improvements as needed to continually make the team more efficient and to provide better service to those we serve
  • Proven ability to provide high quality and quantity of work
  • Demonstrated problem-solving ability
14

Program Support Specialist Resume Examples & Samples

  • Perform administrative and data entry work in support of Identification Media Division
  • Provide input, develop and review the Standard Operating Procedures (SOPs)
  • Install computer programs and competent with operating and configuring camera(s) and scanner(s)
  • Assist with software testing, following written directions
  • Competent with Microsoft Office Applications, i.e. Word, Excel, Power point
  • Understand and use various custom applications to support customers
  • Deal with customers in person and over the phone to troubleshoot and resolve problems
  • Required to read a lot of written policy and technical instructions
  • After mastering subject matter, will be required to teach and train others
  • Travel to support off-site media centers to train staff and help trouble shoot their hardware and software problems
  • Answer phone calls and help customer resolve their application problems
  • Must have the capacity to learn new technologies quickly
  • Maintains professional, positive and friendly customer service attitude at all times. Demonstrates excellent communications skills; written, verbal and listening
  • Two years of related experience
  • AA/AS (1 year college = 2 years work experience.) in English
  • Experience with computer systems and applications
  • Experience with using web applications
  • Experience working Microsoft Office, Outlook and Lync
  • Good verbal and written communication skills to effectively deal with customers and diffuse potential problems
  • Must have good organizational skills, be detail oriented, and able to meet agency and customer deadlines
15

Program Support Specialist Resume Examples & Samples

  • HSU Employment Application
  • Resume or Curriculum Vitae
  • Contact information for at least three professional references
16

Academic Program Support Specialist Resume Examples & Samples

  • Provides policy interpretation for applicants regarding graduate admission criteria, processes academic-related paperwork, and does final review of applicant’s admissions eligibility
  • Reviews students’ applications for admissions into academic programs to ensure the paperwork is complete and accurate
  • This position may provide general information for students regarding program areas being offered, or other areas related to academic services
  • Provides policy interpretation for applicants seeking residency reclassification, processes applications and determines eligibility for reclassification based on applicable state law and Board of Regents policies
  • Prioritizes daily work responsibilities and recommends changes to supervisor to improve processes
  • Attend all staff training sessions and area meetings as instructed by supervisor
  • Seeks to resolve problems and complaints by researching and determining other sources to assist in solutions
  • Completes tasks assigned by supervisor in a timely manner
  • May perform general office duties as required
  • Reviews input against source documents for accuracy and revisions as needed
  • Handles questions and concerns from students, parents, and departments in a manner that will strengthen the University’s professional and cooperative image
  • Performs other related duties as assigned by supervisor or administrators
  • Clerical duties such as filing, answering phones assisting clients at our service window and emails
  • Three years of general office experience, prefer one year in an academic setting
  • Demonstrated human relation and effective communication skills are required
  • Excellent customer service is essential for the selected candidate
  • Must be able to work in difficult situations and be able to deal with stressful settings
  • Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description
  • An ability to provide high quality and quantity of work within time constraints and multiple deadlines
17

Program Support Specialist Resume Examples & Samples

  • Strong desire to develop health care research and analysis skills in order to support payer research health care policy library and state management responsibilities
  • Strong computer application skills
  • Ability to juggle multiple tasks simultaneously
  • Must have excellent time management skills
  • Strong interpersonal skills; team player
  • Adaptable and flexible to new situations
18

Program Support Specialist Resume Examples & Samples

  • Supports development of training curriculums and their inter-relationships across all the user roles
  • Supports development of training materials based on requirements analysis, may include videos, written manuals, or webinars
  • Provides technical assistance to users in assigned subject areas, documents information shared by the users, and identifies training areas for further updates
  • Participated in the design for assigned training
  • Updates training materials to meet client needs
  • Updates project documentation and records as requested
  • Conducts functional testing of the various trainings
  • Travel may be required to work sites
  • Participates in special projects as requested
  • Clean FBI fingerprint, Child Abuse and Neglect (C/AN) and/or child protective services check
19

L&I Program Support Specialist, Kennewick Resume Examples & Samples

  • 4 years' experience delivering customer service in person and on the phone in a professional work environment
  • Ability to understand statutes, rules and policies
  • Working knowledge and understanding of the electrical industry, electrical contractor licensing and worker certification preferred but not required
  • Skilled at responding professionally to high volume of calls
  • Great communicator with exceptional oral, written, facilitation and presentation skills
  • Strong problem solving skills, analytical ability, able to exercise independent judgment and ability to produce positive outcomes
  • Experience in use of Microsoft products i.e. Word, Excel, Outlook, PowerPoint and other computer systems
  • Type 40 WPM with accuracy
  • Ability to review and analyze information and perform basic math calculations for use in preparation of correspondence, reports and other assigned tasks
  • Ability to speak with upset, hostile, demanding and difficult customers in a professional and courteous manner
  • Accomplished at multitasking and managing competing priorities consistently throughout the day
  • Proven ability to manage confidential business matters, internal communications and files
  • A self-starter able to work independently, determining actions needed with minimal or no guidance
  • Ability to build and maintain strong relationships with internal and external stakeholders
  • Highly motivated, detail oriented, organized, with excellent follow-up skills
  • Exceptional coordination skills, ability to share information, arrange for services or other assistance, and implement solutions to problems and complaints
  • Critical thinker with demonstrated observation skills, and an acute attention to detail. Ability to review and analyze information for use in preparation of correspondence, reports and other assigned tasks
  • Able to easily take direction and give/receive constructive feedback
  • Valid Driver License with the ability to travel with occasional overnight stays
  • Letter of Interest
  • Typing Assessment, ensuring it includes your name, words per minute (WPM) and is a minimum of 4 minutes and is no older than 12 months. (Your application will be considered incomplete without this assessment.)
20

Program Support Specialist Resume Examples & Samples

  • 1+ years of experience with using strategic planning and operational support to provide organizational management recommendations to senior leadership and stakeholders at unclassified and classified levels
  • Experience with performing baseline assessments, designing communications approaches, developing products and vehicles, implementing communications plans, and creating status reports
  • Experience with Microsoft Office, including Excel, Word, PowerPoint, and Outlook
  • Ability to adapt to organizational changes and remain flexible on day-to-day initiatives
  • Active TS/SCI clearance with a polygraph required
  • 3+ years of experience with using strategic planning and operational support to provide organizational management recommendations to senior leadership and stakeholders at unclassified and classified levels
  • Experience in working with project managers to analyze detailed budget plans and schedules and assisting the project managers with keeping those plans and schedules current
  • Knowledge of Microsoft SharePoint
  • Ability to track, manage, and report on program metrics
21

Program Support Specialist Resume Examples & Samples

  • Ability to work in a Fast-paced environment
  • Ability to adapt to organizational changes and remain flexible on day
  • Day initiatives
22

Program Support Specialist Resume Examples & Samples

  • Interacts on a regular basis with course directors, course consultants, teaching faculty, students, and administrators in the Office of Education and staff in the Office of Information Technology. Communicates/collaborates with Office of Education Staff and co-administrator(s) of curriculum
  • Investigates and manages/implements technical and other solutions for course-related projects
  • Prepares small group/jigsaw assignments and develops logistics of small group exercises, including Neuro Lab; responsible for documents preparation and rosters for small and large group exercises. Coordinates room set-up, room assignments. Ensure facilitators’ arrival and when required, loads slides on laptops for small group exercises
  • Coordinates schedules for all lectures; coordinates small group learning sessions. Coordinates schedules with PCM coordinators. Posts and updates course schedules and learning elements in the AMP System, including providing IT support for students and faculty and resolves IT issues. Ensures formatting and posting of all electronic resources for students
  • Prepares, distributes and monitors weekly formative assessments. Assists course directors with the construction, dissemination and proctoring of the midterm, final and remedial course exams. Coordinates development of evaluations and assessments for students and maintains grades. Coordinates and administers exam viewing sessions and arranges for student exam reviews with Cognitive Skills
  • Liaisons with students and course directors regarding attendance, absences, make-up work, and scheduling. Responds to queries and directs students to the appropriate faculty member
  • Assists in the evaluation of undergraduate educational programs
  • Updates and maintains the M2 section of the Office of Education website. Performs annual updates of M2 policies (e.g., Core Syllabus, Grading Policy, and Book Lists). Ensures current policies and all updates are posted to AMP and website
23

Program Support Specialist Resume Examples & Samples

  • Typically requires high school diploma or equivalent and 1 – 3 years of prior relevant experience
  • Must have demonstrated writing experience (technical writing, writing through college coursework or proposal writing, etc)
  • Must be a strong team player
  • Must possess excellent communication skills
  • Technical aptitude a plus and a strong desire to grow in your career
  • Experience with MS Office (Excel, Word, PowerPoint)
  • Prior resume reviewing, staffing, proposal writing or related experience would be a plus but not required
  • This position is intended for a junior level candidate that is looking to take the next step in their career
  • Candidate must be willing and able to apply for a TS/SCI with a Polygraph clearance
24

Program Support Specialist Resume Examples & Samples

  • Coordinates with management on Human Resources documentation on various personnel actions and documentation
  • Assist with the budget administration for travel and small purchases such as supplies and equipment
  • Assist with the purchase requests for contracts, interagency funds transfer, and small purchases
  • Prepares documentation for all human resources actions in accordance with the Human Resources Office policies and procedures for processing personnel actions
  • Coordinates with management on the formulation and execution of the budget for travel
  • Performs a wide range of duties to support the procurement of supplies, property and services
  • Independently performs human resources liaison and advisory services for processing various personnel actions and appropriately applying human resources policies and procedures
  • Analyzes and advises management on the formulation and execution of the budget, program activities/expenses, and the budget administration process
  • Advises on the administration on organizational procurements and reviews procurement ensuring for adequacy and compliance with Federal regulations and agency policies
25

Academic Program Support Specialist Resume Examples & Samples

  • Ensures compliance with University/office policies and procedures and federal regulations to maintain the accuracy and integrity of admission and immigration records as held in the admissions office
  • Evaluates international applicant transcripts, which includes verifying school recognition, converting grading systems to a U.S. 4.0 scale, confirming degree qualifications, determining transfer credit, and assuring that admission requirements are met
  • Prepares and handles I-20s for the issuing of visas. Includes verifying funding amounts and other documentation for students requesting an I-20, as well as processing and making changes to I-20s as they pertain to the admissions office
  • Verifies English proficiency requirements and waivers for applicants
  • Determines immigrant status and initial residency for tuition purposes
  • Assists in training new employees and cross-training existing employees
  • Prepares training materials and updates manuals on timely basis
  • Assists Assistant Director and Area Supervisor in prioritizing daily work activities and recommends changes to improve processes. Follows directions to implement new policies and procedures
  • Helps Area Supervisor prepare and organize employee schedules, breaks, lunches, and time off requests
  • Assumes duties of Area Supervisor in his/her absence, including but not limited to: organizing and conducting staff meetings, preparing weekly progress reports, and monitoring and submitting payroll in a timely manner
  • Handles questions and complaints from students, parents, and departments in a manner that strengthens the University’s professional and cooperative image
  • Performs clerical duties such as answering phones, responding to emails, assisting at the window, and filing
26

Administrative & Program Support Specialist Resume Examples & Samples

  • Provides administrative, budget, project accounting, technical assistance, and office automation support using a variety of processes, methods, and techniques
  • Provides assistance to the Director/Deputy Director of the Kansas City Commodity Office (KCCO) and other staff
  • Responsible for providing administrative support for budget management, project and contract accounting, project management tracking, and control/tracking of daily correspondence
  • Responsibilities also involve analyzing and evaluating administrative program functions, and assisting in finalizing special administrative projects and presentations
  • Additional support duties involve support in performing sensitive matters for the Director/Deputy Director that will require the confidentiality of the position. The Director/Deputy Director are responsible for formulating and effecting management policies for the KCCO
  • Superior Academic Achievement from a bachelor's degree in any from an accredited college or university with either: 1) a grade point average (GPA) of 3.0 based on a 4.0 scale; 2) a 3.5 GPA based on a 4.0 scale for required courses completed in a major field of study during the last two years of undergraduate study; 3) class standing of upper third of the graduating class in the college, university, or major subdivision of the college; 4) membership in a National Scholastic Honor Society certified by the Association of College Honor Societies, excluding freshman honor societies; OR
  • One year of graduate level education OR a master’s degree or higher level graduate degree from an accredited college or university with a major field of study in social or behavioral sciences or in such fields as business or public administration or industrial management, psychology, or education; OR
  • One full-time year (12 months) of administrative experience equivalent to the GS-5 grade level in the Federal service or private sector. Experience that demonstrates knowledge of management principles, organizational theory, standardized administrative practices and procedures to increase the efficiency and economy of operations of the organization. Ability to use proven methods and techniques used to gather, analyze, and evaluate information, facts; OR
  • A combination of graduate level education and specialized experience to qualify me for this position
27

Program Support Specialist Resume Examples & Samples

  • Prepares, sorts, and files source documents, and identifies data to be entered
  • Maintains day-to-day contact with other Data Entry Operators
  • Communicates and complies with deadlines
  • Keeps track of received data and source documents
  • Enters alphabetic, numeric, or symbolic data from source documents into computer following format displayed on screen, and enters necessary codes
  • Compiles, sorts, and verifies accuracy of data to be entered
  • Contacts preparers of source documents to resolve questions, inconsistencies, or missing data
  • Reviews error reports and enters corrections into computer to ensure accuracy of data
  • Responds to inquiries regarding entered data
  • Keeps record of work completed
  • Filing
  • Complies with all appropriate policies, procedures, safety rules and regulations
  • Minimum 2 years experience in a similar administrative or data entry role
  • Strong knowledge of database management is an asset
  • High School Diploma or Post Secondary schooling preferred
  • Technical vocational training or equivalent combination of experience and education
  • 2 years or more of administrative experience
  • Effective organizational skills; attention to detail
  • Ability to communicate effectively in English and French, a must
28

Program Support Specialist Resume Examples & Samples

  • Service
  • Domain knowledge/expertise in the commercial security industry is a plus particularly in the area of customer service and installations
  • Experience using computer-aided drafting(CAD) systems to prepare or revise engineering drawings may be required
  • Ability to manage multiple priorities within a fast paced environment
  • Strong organization skills, time management, and attention to detail
  • Ability to interact with all levels of management
  • Strong verbal and written communications skills, including documentation of findings and recommendations
  • Strong interpersonal skills and ability to work in a team environment and build relationships
29

Academic Program Support Specialist Resume Examples & Samples

  • Data entry, filing, and interaction with students, campus agencies, and the general public concerning registration, and records maintenance
  • Assists students and the university community with registration issues, resolves concerns, and provides registration/graduation information
  • Records, monitors, and verifies required data and information into student database and information systems
  • Ensures compliance with university/office policies and procedures, and federal regulations to maintain the accuracy and integrity of academic records
  • Generates reports and statistics and performs miscellaneous job-related duties as assigned
30

Program Support Specialist Resume Examples & Samples

  • Provide direct support to the Submarine Acoustic Systems program office
  • Assist in the preparation, review, analysis and maintenance of documents, including preparation of Procurement Requests (PRs), Technical Instructions, contract Statements of Work (SOWs), Contract Data Requirements Lists (CDRLs), input to contract modifications and briefings
  • Monitor program execution by appropriation and performer and prepare analyses and reports; develop spreadsheets, and routine program analyses; maintain tracking databases, and generate reports and documentation as directed; perform other general administrative and program management tasks as directed by the customer
  • Interface with program office personnel, Navy field activity personnel, and contractors in budget and finance, acquisition, engineering, and logistics functional areas for issue resolution and planning
  • Participate in Integrated Product Team meetings, draft presentation material, and prepare agendas, minutes, meeting attendance lists and actions as required
  • Conduct analysis and provide recommendation for Navy correspondence
  • Experience with DoD Contracts, Federal Acquisition Regulations (FAR), DOD FAR Supplement, DOD 5000 Series Directives and Instructions, Navy Acquisition Procedures and familiarity with Contract Data Requirements List, and Standard Procurement System (SPS) experience. Good written communication skills, Proofing and editing proficiency, interpersonal team communication and collaboration skills and Proficiency with Microsoft Office
31

Academic Program Support Specialist Resume Examples & Samples

  • Supervises processes including prioritizing daily work activities, evaluating outcomes and recommending changes in residency
  • Under the direction of the area supervisor, trains new employees in graduate admissions and residency processes
  • Serves as a resource to identify, research, and resolve problems and complaints
  • Researches related policies and procedures and assists in implementing the findings
  • Assists area supervisor in outreach presentations regarding residency eligibility
  • Organizes and delegates workload of residency area on daily basis
  • Researches admissions records to resolve student and numerous academic department admissions questions and issues
  • Advises prospective students of the graduate admissions process for the University
  • Responsible for maintaining an up-to-date desk manual of all graduate admissions processes and residency reclassification processes to be used for training new staff and as a continual tool for use by all staff members
  • Admits medical and dental school applicants and gathers academic records for applicants admitted by the law school
  • Evaluates, verifies, and enters data from applications, transcripts and other credentials
  • Processes Admits, Denies, and No action referral forms completed by academic departments
  • Handles questions and complaints from students, parents, and departments
  • Proofreads and prepares files for distribution and various committee actions
  • Clerical duties such as filing, answering phones and emails
  • Assists supervisor with the Active and Inactive Purge, preparing admissions files to be sent to the Records Office for permanent scanning/maintenance of academic records and preparing residency files to be sent to Archives
  • Fills in as supervisor in the absence of the Area Supervisor
32

Program Support Specialist Resume Examples & Samples

  • Work is of considerable difficulty and may involve a greater diversity of assignments or require more extensive knowledge of a functional area
  • Responsible for equal employment opportunity (EEO), affirmative action (AA) and related programs in a state agency or institution
  • Ability to research complex case scenarios; analyze same and prepare written synopsis as needed
  • Excellent Customer Service and Communication Skills
  • Ability to research complex case scenarios, analyze same and prepare written synopsis as needed
  • Ability to communicate to customers verbally via telephone; in writing and electronically
  • System Savvy – Proficient in All Microsoft Office Applications
  • Ability to quickly pick up and adapt to new applications
  • Ability to Multi-task as well as prioritize work
  • Ability to modify work behavior in response to changing needs
  • At least 2 years of related program experience as outlined above is required. Must be recent
  • 4 year College degree is required
  • 4 year degree required
33

Program Support Specialist Resume Examples & Samples

  • Review applications and supporting documents submitted for the SRAP Housing First Program and SRAP Moving On Program in order to determine eligibility
  • Ensure that all of the documents are completed correctly, that the applicant meets all of the eligibility guidelines including income guidelines and other special needs restrictions
  • Identify missing information on a checklist
  • Submit completed applications to designated staff to run criminal backgrounds
  • Identify applicants that appear to be ineligible
  • Utilize Excel to prepare weekly reports for Supervisor to track the performance of each program
  • At least 3 years of recent coordination office experience required. Must be recent
  • High School Diploma required
  • Highly proficient with Microsoft Soft Office; specifically Excel
34

Program Support Specialist / Business Analyst Resume Examples & Samples

  • Gather, identify, and relate data from multiple sources and information systems to conduct analyses for decision making support
  • Conduct business development activities
  • Critical thinking and analysis
  • MBA degree required
  • 10+ years’ Army logistics experience required
  • Consulting experience required
  • Supply Chain certifications
  • Strong oral, written, and interpersonal skills
  • Proficient in MS Office tools to include Outlook, PowerPoint, Excel, Project, Visio, and Word
  • Excellent verbal and written communication abilities and organizational skills
  • High energy, enthusiasm, tact, ability to effectively interact with senior staff members
  • Must be self -directed, detail oriented in completing assigned tasks, able to adapt to dynamic work efforts and manage impact of shifting priorities
  • Ability to work with and maintain confidential information
  • Strong planning skills and ability to effectively manage multiple concurrent tasks, with little or no supervision
  • Strong work ethic, able to work independently with desire to learn and improve and ability to manage time and complete assigned projects
  • Promotes teamwork within the department and externally by positive, cooperative attitude and willingness to take on additional duties as directed
  • Current DOD Secret Clearance required
35

Program Support Specialist Resume Examples & Samples

  • Monitors Leadership Development Team budget and analysis of spend
  • Key support in Leadership Development Vendor statement of works, service orders and contracts' drafting and spend monitoring
  • Supports the Leadership Development processes and programs' web site content updates
  • Provides administrative and analytical assistance and support for EWD Programs. Includes: workshops completed vs. cancelled, etc
  • Manages team rosters and files for shared folders and SharePoint Sites
  • Works with team leader and team members to track and manager business plan objectives and milestones, team development and training, and any other team deliverables are met
  • Minimum of 3 years of executive administrative experience
  • Strong communication, collaboration and team skills to work across multiple groups
  • Strong analytical skills, and advanced Microsoft Excel and PowerPoint skills
  • Demonstrated ability to pay attention to details and accuracy is critical
  • Able to effectively interface with executives and their assistants
  • Strong organization and work planning skills and able to manage logistics, communications and material for multiple learning events and programs
  • Able to work with vendors and develop needed contracts and service orders
  • Must be able to handle confidential data and content in a professional manner
  • Experience working with Executives
  • HRIS/SAP reporting or like experience
  • Certification as an LMS Training Coordinator, LMS Registration and Reports Administrator, or LMS Reports Administrator
  • Qualtrics Licensing, familiarity with Metrics that Matter, and SharePoint site administrator skills
36

Program Support Specialist Resume Examples & Samples

  • Conduct telephone interviews with applicants and clients to determine basis for Fair Hearing/identify the contested issues concerning the Work First New Jersey, SNAP, or Child Care Programs, which are necessary for transmittal of request to the Office of Administrative Law
  • Explains eligibility criteria for Fair Hearings and Continued Assistance for WFNJ, SNAP and child care programs
  • Review and analyze all documents submitted with the Fair Hearing request including, but not limited to, the case record and documents submitted by the requestor and/or his or her designated legal representation, in order to make a determination on merit of Fair Hearing request and continued assistance
  • Ongoing review and knowledge of the FAMIS, GAAS, and DIMS databases
  • Analyze, interpret and apply the Work First New Jersey, Supplemental Nutrition Assistance Program, and Child Care regulations on an ongoing basis for each request in order to determine the basis of the adverse action and whether continuing benefits are appropriate
  • Researches cases and contact clients concerning special referrals
  • Reviews and evaluates all Fair Hearing requests for program benefits and verifies
  • Analyzes client application and verification forms, other relevant case record documents, information concerning income, residential, chronological and other relevant information to ensure Fair Hearing request properly captures issues that are transmitted to the OAL
  • Preparing correspondence to the CWA, requestor or legal representation, and the Office of Administrative Law concerning a variety of issues related to Fair hearings for the WFNJ, SNAP, and Child Care programs
  • Identifies and assist in the resolution of problems in the delivery, administration, implementation or integration the Fair Hearing process and division policies and procedures pertaining to Fair Hearings
  • Responds to, and coordinates requests from internal units, individuals and other agencies to provide information concerning Fair Hearings for WFNJ, SNAP, and Child Care
  • Prepares letters, memos, instructions, transmittals and other information for approval and signature and send to appropriate recipients
  • Gathers and reviews information from client application and verification forms explains eligibility criteria for program services; reviews samples of initial or continuing eligibility for clients; reviews and evaluates personal or financial data to determine client eligibility
  • At least 3 years of recent and related program support experience is a must
  • Highly proficient with MS Office
  • Excellent communication skills both verbal and written a must
  • Ability to learn new applications quickly
  • Must be organized and able to prioritize workload
37

Program Support Specialist Resume Examples & Samples

  • Maintains effective systems to support the timely release of accurate information to diverse clients
  • Responsible for the intake of all program specific correspondence including mail and faxed documents
  • Logs information into appropriate database and triages all program specific mail to the appropriate reimbursement counselor and/or team leader
  • Responsible for payer research and state assignment management
  • Distributes reports daily disseminating information to appropriate distribution vendors reimbursement counselors and team leaders
  • Maintains and promotes positive and professional working relationships with associates and management
  • Complies with all appropriate policies procedures safety rules and regulations
38

Program Support Specialist Resume Examples & Samples

  • Exceptionally strong organizational skills
  • The ability to be proactive, confident, assertive, and resourceful
  • Previous experience in supporting a federal government program office
  • Strong experience using all MS Office products
  • Demonstrated outstanding level of professionalism in providing support, including ability to exercise good judgment, discretion, tact, and diplomacy
  • Ability to multi-task in a demanding, fast-paced client environment
39

Command Program Support Specialist Resume Examples & Samples

  • For job training and organization mission requirements
  • If any supplemental documentation for education or certifications are required it will be listed here
  • If the position requires a driver's license, applicant will be expected to obtain and maintain a satisfactory State of Oregon Driver's License. Driver's licenses from other states will be accepted pending they are recognized by the State of Oregon DMV and adhere to National Guard Technician Personnel Regulations
  • If position requires security clearance. Individuals must currently possess or obtain and maintain a satisfactory Secret or Top Secret Security Clearance in accordance with position requirements
  • Applicants are subject to Police Record Check. Applicants can pre-emptively fill out the PDF form below at the link
  • To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login , select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process
  • Personal Information: Full name, mailing address with zip code, home and work phone numbers, country of citizenship, highest Federal civilian grade held (indicate whether grade held as permanent, indefinite or temporary), current military unit of assignment, duty MOS/AFSC, and military grade
  • Work Experience: Provide job title (include series and grade for Federal employment and MOS/AFSC and grade for military); duties and accomplishments; employer's name, address, supervisor, and phone number; start and end dates (month and year) with hours of work and ending salary. Include both paid and volunteer work
40

Academic Program Support Specialist Resume Examples & Samples

  • Provides policy interpretation for applicants regarding transfer admission criteria, processes academic-related paperwork, and does final review of applicant’s admissions eligibility
  • Monitors students’ academic files to ensure information is complete and updated by filling in information and changing records when applicable
  • Recalls system stored information for verification or change of data
  • Performs other related duties as assigned by administrators
  • Three years of general office experience, prefer one year in an academic setting; and demonstrated human relation and effective communication skills required
41

Program Support Specialist Resume Examples & Samples

  • Data entry into Sales Force for all programs completed; uploads required documents into Sales Force; creates and runs reports. Performs analysis of trends and performance
  • Support around Live Speaker Programs (LSPs – i.e. venue search and selection, invitation lists, check requisitions, moderator contracts)
  • Other reporting – regulatory and incentive programs
  • General support to the Market Focus Team
  • 1-3 years of Administrative support experience
  • Computer skills – basic computer applications (Word, Power Point, Excel, Outlook)
  • Data entry into database systems (experience with SalesForce preferred)
  • Experience pulling and formatting data into reports or presentations (experience with Tableau preferred)
  • Good interpersonal and phone skills
  • Preference to candidates with prior office experience
42

Wraparound Program Support Specialist Resume Examples & Samples

  • A minimum of a master's degree in psychology, social work, social services, or a related field, or equivalent of relevant education and experience
  • Qualified Children's Mental Health Specialist as defined by the Washington Administrative Code 388-865-0238 or ability to obtain status
  • Specialized training in and a minimum of four years of progressively more responsible experience with implementing high fidelity wraparound programs
  • Demonstrated experience collaborating with other child serving systems (Division of Child and Family Services, juvenile justice, Division of Developmental Disabilities Administration, Special Education, etc.)
  • Demonstrated knowledge of CLIP and children's crisis and outreach services
  • Expert knowledge of the children's mental health and/or substance use disorder treatment systems in King County and/or other Washington State Behavioral Health Organizations or counties
  • Knowledge of and experience with implementing culturally sensitive practices to meet the diverse needs of individuals and their families
  • Demonstrated knowledge of behavioral health programs and models of care based upon the principles of recovery and resilience
  • Demonstrated experience with gathering and utilizing data and generating reports for presentation to management and/or stakeholders
  • Demonstrated ability to work with a variety of individuals, teams and stakeholders who may have markedly different perspectives
  • Demonstrated ability to work independently and as a member of a team
  • Expert knowledge of all Microsoft Office 2010 applications, email and the Internet
  • Valid Washington State Driver's License, or the ability to travel around the county and state in a timely manner
  • Desired: Previous experience working in government or other complex organizations
43

Senior Program Support Specialist Resume Examples & Samples

  • Minimum of a Bachelor's degree or equivalent experience (Health IT, Computer Science, Systems Engieering, Business)
  • 3-5 years of experience providing IT project/program management to Federal Government clients
  • Experience performing Project Management disciplines: SDLC Phase Gate reviews, Federal IT Business Cases and Investment Management, and Risk Management
  • Strong oral and written communication skills and the ability to present a polished and professional image to clients
  • Experience developing and presenting briefings
  • Proficiency with Microsoft Visio and MS Project
  • Ability to develop and design using SharePoint and create user friendly sites utilizing workflows and third-party tools
  • Experience in analyzing data center information and developing methodologies for assessing performance and supporting decisions
  • Knowledge in alternative analysis and approaches
  • Master’s degree in IT Management, Health Policy, Systems Engineering, Operations Management, Health Systems Management, Healthcare Administration, or related fields is a plus
  • Agile Certifications, PMI Certifications or Lean Six Sigma Black Belt
  • Experience working with the Centers for Medicare and Medicaid Services
44

Program Support Specialist Resume Examples & Samples

  • Minimum of a Bachelor's degree (Business Administration, Health IT or related field preferred)
  • Ability to thrive in an ever changing, technology based consulting environment
  • Ability to translate technical requirements into business solutions
  • Demonstrated leadership experience and ability to adapt, with williningness to readily take ownership of tasks and problems, which often extend beyond initial scope of responsibility
  • Initiative to actively seek new knowledge and improve skills
  • Ability to coordinate the activities of various stakeholders in moving tasks forward
  • Ability to balance multiple tasks or projects and meet deadlines
  • Proficiency in the use of Microsoft Word, PowerPoint, and Excel
  • Proficiency with Microsoft Visio and Project
  • Experience in working effectively with IT management and/or program operations staff in implementing process improvements and/or action plans is a plus
  • Master’s degree in IT Management, Systems Engineering, Operations Management, Health Systems Management, Healthcare Administration, or related fields is a plus
  • Knowledge of Healthcare payment policy
45

Hvac Program Support Specialist Resume Examples & Samples

  • Investigate and recommend improvements to programs, systems, as well as processes to maximize inside sales results based off of feedback from contractors
  • Work to overcome potential customer objections by solving problems and building client/brand loyalty
  • Interact with other areas of the business to streamline processes, enhance customer experience and train personnel
  • Actively track and maintain notes/details to ensure retention of conversations with contractors
  • Provide effective timely feedback to manager for sales and operational focus areas
  • Participate in discovery, planning, and implementation sessions
46

Program Support Specialist Resume Examples & Samples

  • High school degree or equivalent combination of experience and education; a minimum of one (1) year experience working in a customer service environment; medical or pharmaceutical background preferred
  • Good organizational skills; attention to detail, ability to multi-task
  • Working knowledge of Microsoft Word Excel and Goldmine
47

Program Support Specialist Resume Examples & Samples

  • Bachelor’s Degree in Accounting, Finance or a related field plus two (2) years of financial or administrative experience
  • Additional related experience may be substituted for the degree on a year for year basis
  • Knowledge of spreadsheet applications and database systems used in financial and/or accounting applications preferred
48

Program Support Specialist Resume Examples & Samples

  • Answers basic clinical and program inquiries
  • Coordinates access to therapies through the patients' healthcare providers
  • Schedules and conducts appropriate follow-up based on each patient's situation
  • Facilitates access to appropriate support services, including reimbursement counseling, nursing hotline, and support. Processes incoming enrollment forms for program
  • Follows up via phone, mail, and/or fax for missing enrollment information
  • Supports payer research, health care policy library, and state management
  • Identifies other sources of health care coverage for patients through simple queries and use of PayerPlus database
49

Program Support Specialist Supervisor Resume Examples & Samples

  • Ability to manage own schedule and work independently with minimal supervision
  • Ability to direct work of others
  • Strong Microsoft Office applications and general technical skills
  • Commitment to exceptional client service
  • Creative problem-solving ability
  • Ability to interact with various levels of management and with clients
  • Flexible, self-starter with strong work ethic
  • Able to follow, critically evaluate, and improve: open to direction and feedback
  • Ability to use sound judgment in completing tasks; seeking guidance when needed
  • Ability to recognize issues and identify solutions
  • Experience supervising staff
  • Experience working with individuals with disabilities and/or senior citizens
  • Related degree and professional experience working with individuals with disabilities and/ or senior citizens preferred
50

Program Support Specialist Resume Examples & Samples

  • Participates in and/or coordinates meetings on matters pertaining to PMS 401 financial management or execution
  • Interfaces with representatives in area of responsibility to coordinate financial planning and execution efforts, establish cooperative relationships, and consolidates findings
  • Provide technical expertise to 401P in financial execution functions, processes and procedures
  • Provide business and financial administration support including briefing development, word processing, and spreadsheet management
  • Maintain familiarity of fiscal laws, policies, and procedures impacting the program office, and assist with the application of resultant requirements
  • Provide analytical and evaluative services to assess trends affecting cost estimates, projected schedules, and financial execution
  • Proficiency in utilizing the following Navy financial accounting systems: Computer Optimized Batch Reconciliation Application (COBRA); Program Budget Information System (PBIS) and associated budget and execution subsystems; Navy Enterprise Resource Planning (N-ERP); Wide Area Work Flow (WAWF) and associated subsystems
  • Professional knowledge of Defense contracting and acquisition procedures including cost, incentive, and fixed price contracting, award fee, and cost sharing arrangements
51

Program Support Specialist Resume Examples & Samples

  • Security Clearance: active TS/SCI with ability to obtain CI polygraph
  • Excellent communication skills in English in written and spoken form
  • Strong attention to detail and collaboration skills; ability to interface with various groups as well as work independently with little direction and guidance
  • Highly responsible, team-oriented individual with very strong work ethic; self-starter
  • Expert in Microsoft Word, Excel, and PowerPoint including template design and macros
  • Ability to work occasional evening or weekend as required
  • 3+ years of experience sourcing and recruiting candidates
  • Demonstrated proficiency searching job sites such as Cleared Jobs, LinkedIn, CareerBuilder, Monster, etc
  • Demonstrated proficiency leveraging social media to source candidates
  • Demonstrated experience with Taleo
  • Proficient in the MS Office suite of products
  • Experience with automated work processing and digital information technology applications
  • PHR/SPHR
  • Current TS/SCI
  • PHR or SPHR certification
52

Program Support Specialist Resume Examples & Samples

  • Master’s Degree in Counseling, Student Personnel Services, or closely related field
  • Two (2) years of administrative experience in a government agency, university setting, or large business office with responsibility for office management, preparation of reports and budgets, supervision of staff, etc
  • Excellent communication and leadership skills, and the ability to function in a fast-paced; team oriented environment required
  • Five (5) years of administrative experience in a government agency, university setting, or large business office,is preferred
  • Experience working with disadvantaged students, student recruitment, and financial aid are desirable