Peer Support Specialist Resume Samples

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A VonRueden

Agustin

VonRueden

8123 Deckow Valleys

Philadelphia

+1 (555) 896 8900

8123 Deckow Valleys

Philadelphia

Phone

p +1 (555) 896 8900

Experience Experience

Chicago, IL

Peer Support Specialist

Chicago, IL

Greenfelder-Marks

Chicago, IL

Peer Support Specialist

Work with the Ombudsman, if requested, to provide information and assistance to consumers who have received a Notice of Action
Work with members on discharge planning and provide a range of post-discharge supports and navigation assistance to help prevent readmissions
Develop partnerships with housing providers and landlords in the community in an effort to assist with transition of clients to Permanent Supported housing
Support the creation and assist with the implementation of a comprehensive Training and Education program with peers, families, Providers and staff
Collaborate with Care Managers, Providers, and Community agencies and organizations to facilitate access to and transition between services
Collaborate with Care Managers, providers, and community agencies and organizations to identify consumers who may benefit from peer support
Provide feedback about Treatment planning development based on their interactions with other consumers and families

Boston, MA

Diversion First Peer Support Specialist

Boston, MA

Waters-MacGyver

Boston, MA

Diversion First Peer Support Specialist

Provides community integration for clients, family members/caregivers by identifying community resources to assist in the development and implementation of education and other support groups
Facilitates the establishment of peer and family support networks
Provides a range of structured activities to assist clients and their recovery process and to support goals of the individual's documented individual service plan and/or Wellness Recovery Plan (WRAP)
Assists individuals in identifying warning signs of relapse and to develop practical, specific coping strategies that support recovery
Identifies barriers to full participation, and develop strategies to eliminate those barriers
Provides training and orientation to staff to help them understand, and accept the concept of PSS recovery
Provides education and advocacy within the community to promote awareness of mental illness and co-occurring disorders

present

Phoenix, AZ

Certified Intentional Peer Support Specialist

Phoenix, AZ

Zieme-Ritchie

present

Phoenix, AZ

Certified Intentional Peer Support Specialist

present

Arrives on time for scheduled activities and work day
Has a working knowledge of hospital treatment programs and locations
Closely tracks progress of caseload, continuously re-prioritizes activities, and intervenes at key points to assist patient towards goals
Ensures that all work assigned is completed in an accurate, professional and timely manner
Introduces self to people entering treatment and seeks opportunities to contribute to Acadia's welcoming culture
Guarantees the confidentiality of all information accessed regarding clients care
Understands, and adheres to clinical policies and completes yearly updates in MOAB, ICare, and CPR training

Education Education

Bachelor’s Degree in Body Strength

Baylor University

Bachelor’s Degree in Body Strength

Skills Skills

Knowledge of basic medical and psychiatric terminology
The knowledge and ability to use public transportation
Strong knowledge of relevant community resources and methods for accessing them
Maintains a working knowledge of available resources in the community and communicates same to team and the consumer
Is actively involved in the development of the consumers treatment/recovery and where applicable assists in development of wellness and recovery plans
Ability to accurately read, record and interpret information, including assessments, measures, and diagnostic criteria
Maintain persons served engagement and ability to hold hope in the face of diversity
Ability to assess safety risks
Models for consumers and team good communication skills, wellness and recovery oriented coping skills, and self-help strategies
Ability to drive

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Peer Support Specialist Resume Examples & Samples

Provides peer support services
Model competency in recovery and wellness
Conduct community outreach in conjunction with overall Cohen Clinic strategic outreach plan
Serve as a peer advocate to ensure access to services and care
Ensures confidentiality and controls access to sensitive information
Develop network of trusted contacts within organizations in which to refer and coordinate care
Participate in multidisciplinary team meetings and advocate on behalf of veterans and their family members as appropriate internally and externally
Follow care follow up procedures to ensure veterans and/or their family received the services they were referred to and do not have any follow up needs

Peer Support Specialist Resume Examples & Samples

Relates own recovery process in a positive and supportive manner through coaching and role modeling to assist patients in skill development
Assist patients and participants of ART to develop service plan goals and ensures the patients remains engaged in services
Attends and participates in team meetings, clinical staffing (as needed), court hearings, and other meetings relevant to meeting the treatment needs of patients
Helps patients to navigate agency and community resources
Completes progress notes, other patient record documents and writes comprehensive and timely reports in accordance with agency and funding source guidelines
Ensures safety of members living environment and provides instruction in activities of daily living
Ability to accurately read, record and interpret information, including assessments, measures, and diagnostic criteria
Completes all required training by licensing, agency, and funding source or as requested by supervisor and participates in individual and team clinical supervision

Peer Support Specialist Resume Examples & Samples

Support the creation and assist with the implementation of a comprehensive Training and Education program with peers, families, Providers and staff
Communicate Plan information to consumers and Consumer-operated organizations and with families and family organizations. In addition to communicating, a wide array of other topics including Clinical policies, analysis of data and Program evaluation
As directed, serve as a designated member of Internal subcommittees
Participate in Optum and Health Plan Quality Review processes
Enable us to communicate effectively with consumers and their families about all aspects of the Mental Healthcare Delivery system as well as their rights and responsibilities
Assist and support consumers and family members with Grievance processes
Collaborate with Care Managers, Providers, and Community agencies and organizations to facilitate access to and transition between services
Participate in Treatment planning with consumers and families who request that support
Work with community agencies along with and/or on behalf of consumers and families
Provide feedback about Treatment planning development based on their interactions with other consumers and families
Advocate on behalf of the consumers and families
Provide peer support to consumers and family members at critical points in their treatment process
Serve as liaison between Optum, the Health Plan and those who use services
Recruit and support consumers, parents and family members to participate in all phases of the operation of Optum and the Health Plan, from the Governing Body and Mental Health Advisory Board to Quality Assurance/Performance Improvement (QA/PI) Committees and all other critical initiatives
Application MUST be completed in full in order to be considered for this opportunity **
1+ years of experience with computers opening and navigating through applications and programs such as Microsoft Word, Excel and Outlook
1+ year of experience in a Healthcare Community/Peer role such as a Specialist, Mentor or Counselor
Experience with patient face to face contact
Peer Support Certification required or ability to obtain within 1 year of employment (CPSS)
Consumer of Mental Health or Substance Abuse services experience
Ability to travel locally up to 75% of the time within the assigned market area
Knowledge of Community Support resources and services for Adults and Adults with children
Knowledge and a understanding of Adult Recovery principles and recovery driven service system
Experience with Adult Recovery Advocacy Training and/or Consulting programs and services
Lived personal experience with recovery from an affirmed behavioral health issue
Knowledge of state Medicaid, Care systems and Behavioral Health Managed care processes
Whole Health Coach Certification, behavioral or medical and needs to be state specific
Public speaking and group presentation experience

Certified Intentional Peer Support Specialist Resume Examples & Samples

Understands, and adheres to clinical policies and completes yearly updates in MOAB, ICare, and CPR training
Demonstrates the ability to engage others in supportive conversation and has excellent customer service skills
Introduces self to people entering treatment and seeks opportunities to contribute to Acadia's welcoming culture
Maintains visibility in the program and with clients in the program
Assists internal and external community providers in understanding Acadia's Behavioral Health Home Program and assists in generating new referrals for this service
Has a working knowledge of hospital treatment programs and locations
Be committed to the mission, vision and values of Acadia Hospital
Has a working knowledge of social service agencies in Bangor and surrounding areas, including but not limited to Bangor Health & Human Services; PCHC; Homeless Shelters, etc.)
Arrives on time for scheduled activities and work day
Communicates personal needs to supervisor for time off or schedule changes with reasonable advanced notice
Wears appropriate attire and grooming
Collaborates with other staff to achieve desired treatment outcomes
Collaborates with families and other providers to achieve desired treatment outcomes
Ability to take direction from others; exhibit appropriate therapeutic affect and behavior; ask questions for clarification; requests feedback regarding performance with clients and peers
Attends scheduled staff and supervisory meetings
Guarantees the confidentiality of all information accessed regarding clients care
Maintains a professional manner when making professional contacts and inquiries
Ensures that all work assigned is completed in an accurate, professional and timely manner
Maintains BHH census at targeted level
Utilizes supervision appropriately and proactively, including risk-management issues
Collaborates with members of multi-disciplinary team effectively. Ability to work flexibly with the entire team's caseload as indicated
Documents all necessary clinical notes within a 24 hour period
If applicable, Maintains a clean driving record, notifies supervisor immediately of any problems with driver status and auto insurance coverage (Must carry 100/300)
Documents within the medical record
Collaborates with all BHH team members and collateral supports
Presents cases in a concise, accurate manner- both verbally and in writing
Effectively identifies client crisis situations and intervenes efficaciously
Closely tracks progress of caseload, continuously re-prioritizes activities, and intervenes at key points to assist patient towards goals
Maintains and abides by ethical standards set forth by the facility and state licensure
Has working understanding of diagnosis and treatment of behavioral health disorders
Has a comprehensive understanding of service priorities, costs and quality parameters consistent with the goals of the patient and the behavioral health home
Educates patient and family about utilizing appropriate referrals and resources including the behavioral health home and primary care services
Completes assigned utilization evaluation tools
Assist in maintaining a work environment free from recognized hazards that create a risk or injury to employees, patients or visitors and that all accidents and incidents are reported by employees and properly investigated. When appropriate, assist with the return of all workers with work related injuries and illnesses to gainful employment

Peer Support Specialist Resume Examples & Samples

Meet with the peer in their home and form supportive relationships
Invite and support consumers, parents and family members to participate in all phases of the operation of Optum and the Health Plan, from the Governing Body and Mental Health Advisory Board to Quality Assurance/Performance Improvement (QA/PI) Committees and all other critical initiatives
High School Diploma/GED
Must be willing to successfully complete the Certified Peer Specialist Training program within one year of employment
Self-disclosure as a current or former consumer of Mental Health or Substance Abuse services
Demonstrated understanding of the principles of recovery and resiliency
Ability to facilitate training events and other peer support activities
Previous experience working with a computer on a daily basis and utilizing Microsoft Office in a professional setting
Certified Peer Specialists (CPSS) in the State of service

Peer Support Specialist Resume Examples & Samples

Under the direction of the supervisor, is the lead for their assigned shift and acts as the contact point for all aspects of their shifts
Develops and maintains a peer to peer relationship with individuals served so that he/she can identify emotional, psychiatric or behavioral changes with may require further support
Reviews service requests/referrals for all populations, and responds in accordance with prescribed departmental procedures
Demonstrates the ability to use a standardized template thoroughly and efficiently to guide a telephone screening of the service needs of all populations with the full array of behavioral health problems
Demonstrates the ability to identify contacts that need a higher level of intervention, and follow departmental protocol for handling and triaging crisis or high risk calls
Assists the individuals served in identifying their personal goals, in setting objectives for each goal, and determining interventions to be used based on the consumer’s life goals
Promptly responds to all service requests

Peer Support Specialist Resume Examples & Samples

Serve as a behavioral health consumer and family organizations liaison for children, youth and adults in Dallas TX
Coordinate and deliver provider/stakeholder training, and outreach to higher-need members (such as members with higher utilization or participants enrolled in funded programs) where peer support services are not available
This person shall be a peer, former consumer of services and/or in recovery and use his/her own recovery experience and training to assist families and consumers with defining their recovery goals, and developing the skills and knowledge needed for the consumer's recovery
Train members, their families and advocacy groups on Wellness and Recovery Action Plans (WRAPs)
Provide direct engagement with adults diagnosed with serious mental illnesses and substance use conditions, including binge drinking
Work to expand availability of peer support programs, provide training to encourage the development of peer-operated programs in Iowa and use our national experience with SUD peer support to assist the Agency’s development and implementation of these new services
Establish and maintain strong collaborative relationships with existing consumer and family organizations, so members of those organizations become actively involved with Iowa activities
Effectively communicate plan information to consumers and consumer operated organizations and with families and family organizations as well as consumer and family rights and responsibilities, in addition to a wide array of other topics including clinical policies, analysis of data and program evaluation
As requested, provide support to family members in making needed appointments
Work with the Sr. Clinical Manager(s) and the clinical team to implement care coordination when requested, which may include peer support as well as other community-based services designed to stabilize the consumer's condition
Assist and support consumers and family members with grievance processes
Collaborate with Care Managers, providers, and community agencies and organizations to identify consumers and family members of consumers who may benefit from peer support. Participate in treatment planning with consumers and families who request that support
Provide feedback about treatment planning development based on their interactions with other consumers and families
Provide or coordinate the provision of peer support to consumers and family members at critical points in their treatment process
Bilingual in English/Spanish
Knowledge of Mental Health and Substance resources in the local area

Peer Support Specialist Resume Examples & Samples

Provides case management services to clients in the community or residing in a hospital 30 days or less prior to their discharge, including completing applications and referral forms to obtain services. Monitors services provided to clients in all settings
Uses therapeutic communication skills to engage clients during treatment. Interacts with program participants and co-workers with empathy while maintaining dignity and confidentiality. Teaches problem solving, anger management, and other life skills
Requests specific and appropriate information about the client from involved treatment providers to promote continuity of care. Incorporates relevant socioeconomic and cultural variables into client's plan of care
Observes, reports, and documents signs and symptoms or changes in client's behavior on appropriate forms to be included in client's medical record. Completes required documentation as client's needs change and to comply with hospital and Medicaid regulations. Writes necessary reports to appropriate entities for the purpose of accessing services on the client's behalf

Peer Support Specialist Resume Examples & Samples

Serves as a role model demonstrating resiliency in overcoming obstacles common to those diagnosed with a mental illness and/or substance use disorder and be willing to share personal lived experience as appropriate
Assists consumers with identifying goals that promote recovery and resiliency and assist practitioners with identifying services and activities to help consumers reach those goals. Assist consumers with voicing interests and goals through appropriate channels
Develop partnerships with housing providers and landlords in the community in an effort to assist with transition of clients to Permanent Supported housing
Learns and utilizes the Permanent Supported Housing (PSH) approach when assisting clients with finding and maintaining housing
Assists clients in their recovery through ongoing support
Attends relevant meetings. Maintains clinical and billing records, submit daily activity reports, and chart consumer contact in the electronic medical record as needed
Establishes and maintains record keeping/filing systems in support of the prevocational recycling program and individualized one-to-one support services
Operates office equipment such as computer, calculator, and copy/fax machines
Order, receives and maintains inventory of materials and supplies for various consumer support services

Peer Support Specialist Resume Examples & Samples

Works with the clinician on duty or on call for crisis calls coming into the call center
Communicates with the supervisor on scheduling needs for their shift and call outs from staff members
Responds to referrals, inquiries, and other contacts with professionals, outside agencies, and other parties in a professional and cordial manner
Assures that the expressed needs and strengths of the individual served drive service delivery
Consistently demonstrates session/group facilitation management skills, as applicable
Documents contacts, interventions, and interactions with callers in a timely manner and in accordance with established policies
Maintains cordial and cooperative work relationships with all unit staff, and contributes positively to unit cohesiveness and morale
Performs other related duties as assigned

Peer Support Specialist Internship Resume Examples & Samples

Establish professional work history with a leading healthcare organization
Assist with outreach and education on the value of peer support and provide insights to the health plan on the youth perspective
Receive valuable mentoring and supervision experience for further personal and professional development
Currently enrolled at an accredited college or university pursuing a Bachelor's degree in social services or a related program of study
Willing and able to self-identify as a person from a foster care and/or behavioral health program
Knowledgeable of the child serving systems and how to access useful resources in the community
Possess basic computer proficiency skills and strong communications skills
Work less than 20 hours per week on a flexible schedule
Must have a valid Georgia Driver’s License and reliable transportation
Current Peer Support Specialist Certification

Peer Support Specialist Resume Examples & Samples

Uses his/her own lived experiences with mental and/or substance use recovery as a vehicle to establish rapport and build relationships with the consumer and/or family member
Models for consumers and team good communication skills, wellness and recovery oriented coping skills, and self-help strategies
Assists consumers in identifying their strengths and wellness needs in order to establish recovery goals; assists in setting objectives for each goal and collaborates to determine recovery and wellness supports
Is actively involved in the development of the consumers treatment/recovery and where applicable assists in development of wellness and recovery plans
Visits consumers in their home throughout the county as per schedule developed with supervisor
Maintains a working knowledge of available resources in the community and communicates same to team and the consumer
Attends scheduled team and other meetings to discuss consumer needs, status and progress
Maintains a cooperative working relationship with others
Demonstrates initiative and flexibility with respect to job assignments

Peer Support Specialist Resume Examples & Samples

Utilize advanced clinical skills to engage and motivate consumers via a recovery, health and wellness-oriented approach
Manage a caseload of high risk consumers who may have instances of over / under utilization of services, episodes of symptomatology breakthrough and pharmacologic issues
Meet with consumers and / or caregivers in-person at facilities, provider offices, and in homes as appropriate for market
Assist consumers and their families / caregivers with connections to appropriate psychiatric, medical, and psychosocial referrals and services
Complete disease based assessment(s) and develop plan(s) of care based on member / caregiver identified holistic goals
Engage outpatient providers in the consumers treatment goals to promote recovery
Serve as OptumHealth Behavioral Solutions (OHBS) liaison and subject matter expert for applicable UnitedHealth Care Medical Partners; establish and foster positive relationships with medical team, participate in medical-behavioral integration activities and discussions
Accept referrals via designated processes collaborate in evaluating available services, and coordinate necessary psychiatric and community referrals as needed
Contribute to treatment plan discussions; routinely attend clinical interdisciplinary rounds and other meetings with medical partner or external entities when applicable
Document recommendations of interdisciplinary team and discuss recommendations with consumer
Partner with internal OHBS teams to coordinate a seamless transition for consumers from an inpatient setting to community based services
Coordinate with teams early in admission on cases stratified as having complex and high-risk needs
Participate jointly in rounds, discussions, and supervision
Assist in the development of a relevant and consumer specific aftercare plan
Comply with all policies, procedures and documentation standards in appropriate systems, tracking mechanisms and databases
Meet with consumers and / or caregivers in-person at facility as appropriate for market
Extensive work experience within own function
Work is frequently completed without established procedures
May act as a resource for others
May coordinate others' activities
Certified Peer Support Specialist within the state of TX or the ability to complete this certification within a year
Ability to travel up to 50% of the time within the Houston, TX area to client and/or patient sites within the designated area
Professional experience with Microsoft Word, Microsoft Excel, and Microsoft Outlook
Self-disclosure as a current or former consumer of or family member of a consumer of Mental Health or Substance Abuse services
Understanding the principles of recovery and resiliency
Bilingual fluency in English and Spanish
Any familiarity with WRAP (Wellness Recovery Action Plan)

Peer Support Specialist Resume Examples & Samples

Functions as a member of the interdisciplinary treatment team
Interacts with program participants and co-workers with empathy, and respect maintaining dignity and confidentiality
Demonstrates an understanding of the procedures for responding to a crisis both for the individuals served and person providing peer support services
Uses trauma sensitive communication skills to engage clients
Demonstrates the ability to conduct daily life skills groups following the guidelines and principles of Recovery and Trauma Informed Care
Educates the client with treatment team input regarding potential referral sources to coordinate services for clients
Demonstrates an understanding of HIPPA and obtains signed releases of information prior to sharing information
Demonstrates the ability to disengage from their relationship with whom they are working
Demonstrates the ability to document clearly, concisely, and accurately all individual and group meetings

Peer Support Specialist Resume Examples & Samples

Support the creation of and assist with the implementation of a comprehensive training and education program with peers, families, providers and staff
Assist consumers who are dealing with the most complex and difficult issues, including homelessness, trauma, physical health issues, etc
Establish and maintain strong collaborative relationships with existing consumer and family organizations
Work with the Clinical Program Director, Clinical Director and the clinical team to implement care coordination when requested, which may include peer support as well as other community-based services designed to stabilize the consumer's condition
To receive further information regarding becoming a Certified Peer Specialist, please visit http://www.naadac.org/NCPRSS**
Must be able to travel at least 75% of the time within the state where the position is located
Understanding of the principles of recovery and resiliency model
Experience with Word, Excel & Outlook. Word - Create Correspondence and work within templates. Excel - Data Entry, Sort/filter, and work within tables. Outlook - email and calendar management
Certified Peer Specialist or ability to obtain certification within one year of hire.·
Working knowledge of community resources

Peer Support Specialist Resume Examples & Samples

Uses his / her own recovery experience and training to assist families and consumers with defining their recovery goals, and developing the skills and knowledge needed for the consumer's recovery
Work with the Clinical Program Director, Clinical Director and the clinical team to implement care coordination when requested, which may include peer support as well as other community - based services designed to stabilize the consumer's condition
Be available to provide direct support to family members of consumers being discharged from 24 - hour care, coordinate peer coaching if available and / or to refer them to a support group
High School Diploma / GED
Must be able to travel at least 50% of the time in the Dallas, TX area to client and / or patient sites; Other 50% of work is Telecommute from home. First week of training will be required to travel to Houston, TX
Experience with Microsoft Word, Excel & Outlook. Word - Create Correspondence and work within templates. Excel - Data Entry, Sort / filter, and work within tables. Outlook - email and calendar management
Certified Peer Specialist or ability to obtain certification within one year of hire

Peer Support Specialist Resume Examples & Samples

Serves as a role model demonstrating resiliency in overcoming obstacles common to those with serious mental illness and be willing to share personal lived experience as appropriate
Assist consumers with identifying goals that promote recovery and resiliency and assist practitioners with identifying services and activities to help consumers reach those goals
Assist consumers with voicing interests and goals through appropriate channels
Leads and/or co-leads self-help support and education groups
Works in conjunction with all agency programs as part of the consumer’s treatment team
Coordinates Drop-In Center activities by setting up, making coffee and serving food. Greets consumers, organizes activities, maintains order and cleans up Drop-In Center at end of the day. Supervises consumer volunteers/interns and facilitates shower and laundry services for homeless program participants
Assists consumers in their recovery by teaching independent living skills such as shopping, budgeting, meal preparation, accessing public transportation and establishing/maintaining community based natural supports
Performs outreach services in support of case management, supported housing, and supported employment programs
Attends relevant meetings. Provides coverage for other Peer Support Specialists. Maintains clinical and billing records, submit daily activity reports, and chart consumer contact in the electronic medical record as needed
Establishes and maintains record keeping/filing systems in support of the prevocational recycling program and individualized one-to-one support services. Operates office equipment such as computer, calculator, and copy/fax machines. Order, receives and maintains inventory of materials and supplies for various consumer support services
Observes same-gender urine specimen collection in the Addictions Program, including completion and distribution of all related paperwork

Peer Support Specialist Resume Examples & Samples

Uses active listening skills to assist persons served in recognizing their strengths and defining their personal goals. Uses problem-solving skills to assist persons served in identifying barriers to recovery. Facilitates support groups. Works with treatment teams to advocate for persons served. Participates in peer support panels for educational purposes. Shares personal recovery story. Participates in hospital-wide committees and workgroups. Assists in Restraint/Seclusion debriefings with persons served and staff. Links service recipient with community-based peer-run resources. Knowledge Skills Abilities
Excellent verbal and written communication skills. Ability to identify self as having a lived experience with mental health challenges and willingness to share own personal recovery story. Ability to listen effectively. Ability to problem solve. Ability to facilitate groups. Ability to work collaboratively with treatment team members and other staff. Ability to guide persons served in using recovery tools which promote individualized, person-centered care. Ability to document skills developed with persons served. Knowledge and ability to recognize signs and symptoms of psychiatric illness. Ability to maintain healthy boundaries with peers, treatment teams, and hospital staff. Knowledge of and skilled in the use of basic computer programs. Registration or Licensure Requirements
GED or high school diploma is required. Must be willing to identify self as having a lived experience with mental health challenges, preferably with the experience of hospitalization; and Must have at least one year of sustained recovery and wellness. Additional Information

Peer Support Specialist, Per Diem Resume Examples & Samples

At least three (3) years of lived experience in law enforcement, education system, child protective services, or parenting a child with a disability, or one (1) year lived experience and previous relevant experience
Demonstrated ability to use a computer to record services and other basic office functions
Demonstrated ability to work independently and as a member of a team

Diversion First Peer Support Specialist Resume Examples & Samples

Provides community integration for clients, family members/caregivers by identifying community resources to assist in the development and implementation of education and other support groups
Assists in developing skills and self-directed recovery/wellness plans as defined in the clients treatment plan
Introduces and links clients to community resources and other peer supports services outside of the treatment facility
Assists individuals in learning how to access housing resources and maintain stable housing and support clients in seeking employment
Serves as an advocate, for clients so their voices are heard, by identifying areas in need of treatment services and communicate these needs to staff
Identifies barriers to full participation, and develop strategies to eliminate those barriers
Assists individuals in identifying warning signs of relapse and to develop practical, specific coping strategies that support recovery
Provides education and advocacy within the community to promote awareness of mental illness and co-occurring disorders
Facilitates the establishment of peer and family support networks
Provides a range of structured activities to assist clients and their recovery process and to support goals of the individual's documented individual service plan and/or Wellness Recovery Plan (WRAP)
Provides training and orientation to staff to help them understand, and accept the concept of PSS recovery
Ability to use one's lived personal experience of mental illness and experience with accessing different levels of care
Knowledge of ethics and boundaries as they relate to the peer specialist practice
Ability to establish rapport and maintain effective relationships and boundaries with individuals receiving services, staff, and the general public
Ability to retrieve, compose and save progress notes into the electronic health record
Ability to maintain confidentiality of clinical and medical records
Peer Specialist Certification
Experience working with the criminal justice system
First Aid and CPR certification within 90 days of appointment and maintained throughout CSB employment, for positions in residential programs

Pact Peer Support Specialist Resume Examples & Samples

Ability to use one's lived experience to further healthy, positive interactions with consumers at differing levels of engagement
Ability to observe client behavior/appearance, converse with clients, family members and coworkers
Knowledge of the basic principles, process and components of recovery
Knowledge of human services available from public, private and volunteer organizations
Ability to communicate effectively both orally and in writing
Certificate of Completion of Wellness and Recovery Action Plan (WRAP)
WRAP Facilitator Certification within six months of appointment
Valid motor vehicle driver's license with fewer than six demerit points (or equivalent in another state) at time of appointment and maintained throughout employment with CSB, for positions in residential programs
First Aid and CPR certification within 90 days of appointment and maintained throughout CSB employment

Peer Support Specialist Resume Examples & Samples

High school diploma or equivalent is required
Must be a self-identified current or former user of mental health or co-occurring services who has personal experience and knowledge of recovery and has a minimum of one (1) year of experience supporting others
Knowledge about psychosocial rehabilitation and the recovery model is essential
Must have good knowledge of public transit system or willingness to learn and teach
Required to use computer to record services or be willing to learn
Must be able to work independently and as a member of a team

Peer Support Specialist Resume Examples & Samples

Successful completion of Peer Support Training / Certified Peer Specialist within one (1) year of hire
Must be CPR, ProAct or CPI and First Aid certified on date of employment ? All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. Valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply
Assist participants with voicing their strengths, interests and goals throughout their services including: goal plans, crisis plans and other methods of expressing individual preferences for their recovery goals
Utilize a comprehensive resource guide and educates about local community supports and resources
Supports participants in developing strategies to reduce self-stigma
Engages and communicates with a wide range of individuals especially those who are struggling to be active in their own recovery
Assist participants in all needs including Activities of Daily Living (ADL’s)
Actively participates in multidisciplinary team meetings
The knowledge and ability to use public transportation
The knowledge of the mental illness process

Certified Peer Support Specialist Resume Examples & Samples

Certification in Peer Support
Make appropriate recommendations for living environments, therapy, psychiatrist visits, case management and other services
Assists persons served in obtaining appropriate benefits
Ability to explain persons served their legal status and rights
Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care
Maintain persons served engagement and ability to hold hope in the face of diversity

Family Peer Support Specialist Resume Examples & Samples

Successful completion of Family Peer Support Training or completed within one year of hire
Demonstrated lived experience as a parent or primary caregiver of a person with behavioral health care needs
Must be CPR, ProAct or CPI and First Aid certified on date of employment
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. Valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply
Draws upon own personal lived experience as a parent or primary caregiver of a person with behavioral health challenges as a basis for engagement and to validate members’ and families’ own lived experiences
Models strength-based, recovery focused interactions by accentuating the positive both with individuals and supporters
Advocate on behalf of and in collaboration with families and participants to promote shared understanding and decision-making
Develop resource directories to identify relevant formal and informal resources for families and supporters during stages of transition
Conduct groups and 1:1 sessions with families to strengthen the efforts of families in caring for and honoring their loved ones’ well-being
If employed at Inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
Strong ability to recognize the value of partnerships with participants and families so that a balance between a persons’ choice and caregiver contribution can be achieved
Ability to be curious in seeking to understand participants’ and families’ unique circumstances, preferences and recovery goals and incorporate them into daily work as well as any needed crisis response to support the participant regain a sense of control
Able to make decisions while maintaining awareness that this decision-making will have an immediate impact on the well-being of the persons and the relationship between the program and the family
Strong verbal de-escalation skills and ability to assist with unsafe behaviors
Possess strong communication, presentation, writing, typing, and computer skills

Psc-peer Support Specialist / Family Advocate Resume Examples & Samples

High School Graduation or G.E.D. equivalent and two years of direct services in Mental Health or community services; or Associates degree and 1 year of experience or Bachelor’s degree in Social Services and six (6) months experience
Sensitivity to multi-cultural populations and issues is required
Collaborate with persons served to create Recovery Plan goals
Ensure all services described in the Recovery Plan are provided
Works effectively as part of a multidisciplinary team
Facilitate groups according to the needs and interests of members
Provide appropriate interventions in crisis situations
On a rotating basis perform officer of the day functions
Collect required data and complete required documentation
Coordinate transitions to lower levels of care
Maintains awareness of community resources and assists persons served in appropriate use of community resources
Assists persons served with all needs, including Activities of Daily Living
Assists persons served in making and getting to essential appointments
Assists and advocates for persons served in obtaining appropriate benefits
Ensures that persons served understand their legal status and rights
Helps persons served achieve greater independence and autonomy
Safeguards confidentiality
Thorough understanding of the rights of persons served and relevant legal processes
Effective written and verbal communication skills
Ability to easily build rapport, maintain engagement with persons served and hold hope in the face of diversity
Excellent driving skills
Within 3 months of employment, ability to apply financial requirements for billing and learn billing codes

Peer Support Specialist Resume Examples & Samples

Demonstrated sensitivity to multi-cultural populations and issues is required
Provides services to all persons served as indicated by Service Plan
Good computer/technology skills
Ability to drive
Knowledge of basic medical and psychiatric terminology

Peer Support Specialist Resume Examples & Samples

Experiential understanding of mental illness
Meets with patients during their admission process and interviews them to help them determine calming strategies, triggers, and warning signs. He/she uses this information to assist the patient in completion of the Personal Safety Plan
Gives the patients a copy of the Patients’ Rights and Responsibilities and explains their rights and responsibilities. Offers patients an awareness of the types of programs and services available to them. Ensures patients sign the acknowledgment form indicating they received the Patients’ Rights and Responsibilities document and places the signed form in patients’ clinical records
Assists in completing patient satisfaction surveys. Ensures the leadership receives the completed surveys
Meets privately with patients that register complaints. Gathers as much detail from the patients about their complaints and gives the information to leadership. Follows up with patients to find out if they are satisfied with the actions that were taken to address their complaints and keeps leadership informed
Conducts peer support activities and support groups
Meets in small groups with patients that are recommended by the treatment teams and presents discussions focusing on positive life management skills, how to deal with difficult situations upon discharge, and how increase recovery and hope
Attends treatment team meetings as requested and shares insights gathered to assist the treatment teams develop treatment plans
Must be able to apply principles of critical thinking to a variety of practical and emergent situations and accurately follow standardized procedures that may call for deviations
Must be able to work under stress on a regular or continuous basis

Peer Support Specialist Resume Examples & Samples

Bilingual skills are desired
Experience using a computer and strong keyboard navigation skills including the use of MS Office Suite, Word and EXCEL applications
Completion of a Certified Peer Support Training Program is required within one year from start date

Peer Support Specialist Resume Examples & Samples

Participates in the orientation of new patients to the unit
Works with patients in completing an assessment to guide recovery planning
Assist patients in articulating personal goals for recovery and to pursue a Wellness Recovery Action Plan
Assist patients in developing self-management skills including problem solving and self-advocacy skills
Participate in daily goal planning and discharge planning with the treatment team
Assist patients to build/ utilize self-help recovery tools
Offer non-judgmental forum for listening and providing empathy for the patients experiences with mental illness and the mental health system
Assist patients in to connect with self-help/ support groups and experiences in the community
Assist and educate (with patients consent) family members and others to understand possible warning signs and triggers, appropriate supportive responses, wellness measures and the overall recovery process
Participate in group sessions
Support patients in self-advocacy and advocates for the patient with both staff and community
High school diploma or equivalent (GED)
Current Peer Specialist Certification
Previous employment experience as a Peer Specialist
Prior consistent work or volunteer history over the past 3 years

Peer Support Specialist Resume Examples & Samples

Self-identified person currently or formerly receiving mental health services; or a family member of an individual who is a current or former recipient of addictions or mental health services
Certification in Non-violent Crisis Intervention (CPI) required but may be obtained subsequent to hire
BCLS certification required but may be obtained subsequent to hire
Proficiency in using Microsoft Office Word and Excel
High School Diploma, GED or equivalent

Peer Support Specialist Resume Examples & Samples

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Resume
DD-214
Certificates
Disability
SF-50

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