Peer Support Specialist Job Description

Peer Support Specialist Job Description

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Peer support specialist provides temporary assistance with transportation to essential medical and behavioral health appointments while transitioning to community-based transportation resources (e.g., public transportation resources, PT-1 forms, etc.).

Peer Support Specialist Duties & Responsibilities

To write an effective peer support specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included peer support specialist job description templates that you can modify and use.

Sample responsibilities for this position include:

Communicate Plan information to consumers and Consumer-operated organizations and with families and family organizations
Work with the Sr
Collaborate with Care Managers, providers, and community agencies and organizations to identify consumers and family members of consumers who may benefit from peer support
Meets with families who present in Acute Psychiatric Services for evaluation and crisis stabilization
Accompanies clinical staff on community outreaches to provide additional support and information to families
Maintains appropriate records in accordance with Department and UBHC policies
Maintains cooperative working relationship with others
Demonstrates commitment to the mission and goals of unit
Meets annual requirements
Identifies opportunities for engagement of members and their families in forming a supportive, recovery network

Peer Support Specialist Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Peer Support Specialist

List any licenses or certifications required by the position: CPR, CPI, THW, CRPS, BCLS, KS, CPS, BLS, AHA

Education for Peer Support Specialist

Typically a job would require a certain level of education.

Employers hiring for the peer support specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Education, Graduate Education, Associates, Department of Education, Healthcare, Computer, Human Services, Performance, Health, Graduate

Skills for Peer Support Specialist

Desired skills for peer support specialist include:

Recovery focused
Relevant community resources and methods for accessing them
Strengths based work in mental health/addiction recovery
Mental illness process
Ability to use public transportation
Public transit system
Willingness to learn and teach
Community resources
Basic medical and psychiatric terminology
Care-coordination and case management concepts

Desired experience for peer support specialist includes:

Develops and implements provision of onsite psychiatric discharge planning education at Recovery and Resiliency sites
Collaborates with Stabilization Teams as a member advocate in discharge planning education, resolution of barriers, and service transitions
Initiates and maintains contact with assigned individuals and providers to determine member's response to services
Providing training and outreach to youth ages 18-26
Connecting with diverse stakeholders in the field of child welfare
Attending conference and presenting workshops as a subject matter expert

Peer Support Specialist Examples

1

Peer Support Specialist Job Description

Job Description Example
Our growing company is looking to fill the role of peer support specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for peer support specialist
  • Assist members to identify recovery resources, supports, remove barriers and facilitate connections in local community
  • Help members understand Peer Recovery resources available (work telephonically)
  • Represent the Association Peer Review Program by staffing a monitored telephone “hotline”, providing administrative guidance and consultation, systems troubleshooting and first-level software diagnosis and resolution
  • Respond to customer service requests submitted through a service management system providing administrative guidance and consultation, systems troubleshooting, and first-level software diagnoses and resolution
  • Troubleshoot, analyze, research, and reproduce software defects for the escalation to the Association R&D team for correction
  • Analyze, research, and approve firm change information provided for firms enrolled in the Association Peer Review Program in accordance with the Association’s Standards for Performing and Reporting on Peer Reviews, the Interpretations and other administrative guidance
  • Compile documentation, analyze, and research cases where administering entities submit firms to the Association Peer Review Board for non-cooperation hearings, and provide consultation to administering entities regarding Peer Review fair procedures as described in the Association’s Standards for Performing and Reporting on Peer Reviews, the Interpretations and other administrative guidance
  • Provides peer support services to Veterans with substance abuse problems and co-occurring mental health diagnoses for ten hours per week on the Substance Abuse Residential Rehabilitation Treatment Program (SARRTP) and 10 hours per week on the Inpatient Psychiatry Unit
  • Serves as a recovery agent by providing and advocating for any effective recovery base services that will aid the Veteran in daily living
  • Performs a variety of therapeutic supportive tasks that include assisting their peers in articulating their goals for recovery, learning and practicing new skills, helping them monitor their progress, assisting them in their treatment, modeling effective coping techniques and self-help strategies based on the specialist's own recovery experience, and supporting them in advocating for themselves to obtain effective services
Qualifications for peer support specialist
  • Experience in web based application support and troubleshooting
  • Experience in troubleshooting configurations in several major web browsers including Internet Explorer, Safari, Chrome, and Firefox
  • Experience using an IT Management System for tracking and working customer issues
  • Ability to resolve complex problems autonomously through research
  • Ability to work non-traditional hours on a flexible basis
  • Proficiency in time management, organization and problem-solving skills
2

Peer Support Specialist Job Description

Job Description Example
Our innovative and growing company is looking for a peer support specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for peer support specialist
  • Utilizes recovery resources such as booklets, tapes, pamphlets and other written materials in the provision of services
  • Accessing transportation and driving a government car may be required to assist with program needs
  • Assisting Veterans in developing and implementing a personal recovery plan which may include educational, vocational development and job seeking goals
  • Utilizing recovery tools such as Wellness Recovery Action Plan (WRAP) to assist Veterans in creating their wellness and recovery plans
  • Performing a variety of therapeutic and supportive tasks that include assisting their peers in articulating their goals for recovery, learning and practicing new skills, helping them monitor their progress, assisting them in their treatment, modeling effective coping techniques and self-help strategies based on own recovery experience, and supporting them in advocating for themselves to obtain effective service
  • Referring Veterans to appropriate resources in order to assist them with acquiring affordable housing
  • Assisting in obtaining VA community services that suite the individual Veteran's needs
  • Serving as Liaison with community-based consumer-run and/or consumer-supportive organizations to develop and/or foster Veteran's vocational choices
  • Providing support of Veteran's vocational choices and assisting them in choosing a job that matches their strengths
  • Trouble-shooting difficulties that Veterans have responding to treatment, engaging distortions and other self-defeating behaviors
Qualifications for peer support specialist
  • 2-3 years’ experience in technology troubleshooting or support, including web based applications or software
  • Bachelor’s degree in Information Technology / Computer Science / Computer Engineering, a related field, or equivalent work experience
  • Technical support, customer service, or call center background
  • Observing Veterans behaviors that might indicate difficulty adapting to or responding to treatment
  • Assisting with the execution of the Veterans recovery plans and monitoring progress, making timely reports of progress
  • At least three years of lived experience in law enforcement, education system, child protective services, parenting a child with a disability or other previous relevant experience
3

Peer Support Specialist Job Description

Job Description Example
Our company is searching for experienced candidates for the position of peer support specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for peer support specialist
  • Identify opportunities for engagement of members in forming a supportive, peer recovery network
  • The steps he/she needs to take in order to achieve these goals and self-directed
  • Initiates and maintains contact with assigned members to determine members’ engagement and response to services
  • Assist members understand Peer Recovery resources available within the local community
  • Assist members in identifying, arranging, and supporting participation in self-help (mutual support) groups.(seems to duplicate some of same info highlighted above)
  • Utilize tools such as the Wellness Recovery Action Plan (WRAP) to assist clients
  • In creating their own individual wellness and recovery plans
  • This position requires you to have a Peer Support Certification at time of application
  • Assist in the development and delivery of ongoing stakeholder training as needed
  • Manage Peer Review firm information on the NetForum system and escalate data integrity issues to appropriate support staff
Qualifications for peer support specialist
  • Share coping strategies, wellness tools and other useful resources
  • Attend medical or mental health appointments to support the member in advocating for him or herself and getting the best care
  • Educate healthcare professionals and providers on opportunities for improving and understanding the social determinants of health that may be impacting members health and treatment plan through various communication channels
  • Work to reduce cultural and socio-economic barriers between clients and institutions
  • Assist members to identify socio-economic issues that affect their overall health and develop health/social management plans and goals
  • Identify gaps and opportunities to strengthen systems of care within the members community and assists members in utilizing community services, including scheduling appointments with social services agencies, (including transportation vendors), and assisting with completion of applications for eligible programs
4

Peer Support Specialist Job Description

Job Description Example
Our company is growing rapidly and is hiring for a peer support specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for peer support specialist
  • Promotes sustained recovery and provides prompt and targeted assistance to those individuals who relapse, enhancing the likelihood they can effectively get “back on the road” to recovery
  • Provides pre-release services to individuals who are within three months of release
  • Gathers information for the determination of health and wellness dimension needs, including housing, employment, and education
  • Assists individuals in need to “navigate” through the maze of the criminal justice, treatment, health care and social service systems
  • Visits individuals served in their home or living situation throughout the state as per schedule developed with supervisor
  • Engages significant others, family members and other key natural supports so that these individuals are identified and empowered to aid the released individual in their on-going recovery efforts
  • Offers insight into the experience of living with a substance use disorder and relevant recovery supports in order to assist staff in identifying program environments and treatment approaches, that are conducive to recovery
  • Applies personal experience of recovery and recovery services to complete small projects or conduct a series of tasks with a limited degree of supervision
  • Works with participant to identify, develop, and access supports to increase his/her success in community integration and community inclusion
  • Supports and teaches recovery and recovery tools and models personal responsibility, self-advocacy, and hopefulness
Qualifications for peer support specialist
  • Uses personal experience of recovery to help a another succeed
  • Maintains frequent contact with members in order to provide support and guidance
  • Encourages members to participate in wellness and recovery activities at a pace that is comfortable for them
  • Must be a self-identified person currently or formerly receiving mental health services
  • Must adhere to agency's policies, including but not limited to, non-discrimination, safety, drug and alcohol-free workplace, violence prevention and harassment-free workplace
  • Can work in an environment where people may occasionally be defensive or hostile
5

Peer Support Specialist Job Description

Job Description Example
Our company is looking to fill the role of peer support specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for peer support specialist
  • Participate in the Peer Paraprofessional Certification Committee once or twice a month
  • Work with Division of Substance Abuse & Mental Health (DSAMH) Grant Coordinator and USU CPSS Training Program Director to finalize the 8-hour CPSS Health & Wellness Training Program
  • Work with Program Director and Grant Coordinator to conduct education and outreach activities
  • Conduct CPSS 40-hr trainings along with 1 other CPSS trainer, each consisting of one week-long training session, 5 days per week, 8 hours per day
  • Work with Program Director and Grant Coordinator to recruit students for the CPSS trainings
  • Follow the Utah DHS Provider Code of Conduct
  • Maintains comprehensive and up-to-date knowledge of eligibility and admission criteria for units, programs and contracts served by the Center
  • Work with the Clinical Program Director, Clinical Director and the clinical team to implement care coordination when requested, which may include peer support other community-based services designed to stabilize the consumer's condition, including working with the consumer in the development of a WRAP plan and a Crisis plan
  • Offers insights into the experience of living with a substance use disorder and relevant recovery supports in order to assist staff in identifying program environments and treatment approaches, that are conducive to recovery
  • Engages individuals served in a collaborative supportive working relationship
Qualifications for peer support specialist
  • Applicants should be comfortable working independently and as part of a team in a collegial group environment
  • At least three years of active duty service or have served thirty days in a combat zone which includes medically discharged or medically retired service members or have served four years in the National Guard or have the demonstrated ability to perform the essential duties of the position based on relevant life experience or as a caregiver to one of the above service members
  • At least three years of active duty service or have served thirty days in a combat zone which includes medically discharged or medically retired service members or have served four years in the National Guard or have demonstrated the ability to perform the essential duties of the position based on relevant life experience or as a caregiver to one of the above service members
  • At least three years of previous relevant experience
  • Direct experience with incarceration and/or substance use
  • Certified or eligible for Certification as a Peer Support Specialist, Peer Health Navigator or Peer Bridger

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