Parking Manager Resume Samples

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MD
M Dooley
Miguel
Dooley
947 Lucio Viaduct
Boston
MA
+1 (555) 952 7155
947 Lucio Viaduct
Boston
MA
Phone
p +1 (555) 952 7155
Experience Experience
Detroit, MI
Parking Manager
Detroit, MI
Kub-Wilderman
Detroit, MI
Parking Manager
  • Complete any and all training and certifications as requested by a Manager or Supervisor, Hotel Manager, or Human Resources
  • Develop and manage world class safety and training program in conjunction with Vail Resorts Health and Safety team
  • Manage revenue and operating budgets while providing timely forecasts to finance team
  • Develop and manage a world class guest service program that supports and leads all Vail Resorts guest service initiatives
  • Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to a Manager or Supervisor
  • Maintain positive rapport with vendors, tenants, AEG entities, etc. by providing assistance and accurate information promptly upon request
  • Develop and maintain positive working relationships with fellow team members and other departments
New York, NY
Parking Services Manager
New York, NY
Leuschke Inc
New York, NY
Parking Services Manager
  • Provides guidance and improvement and implements necessary adjustments
  • Work in a fast paced environment and handle heavy workload that can present stressful situations
  • Work effectively under pressure and/or stringent schedule and produce accurate results
  • Schedules and directs staff in their work assignments
  • Regularly communicate and execute parking plan in partnership with hired law enforcement personnel
  • Self- motivated, hardworking, team-player attitude
  • Assist with move in week for Fall and Spring when students arrive on campus
present
Phoenix, AZ
Manager, Parking Services
Phoenix, AZ
Haag-Price
present
Phoenix, AZ
Manager, Parking Services
present
  • Maintain weekly schedule for managers and supervisors to ensure the necessary management coverage is in place
  • Develop and implement programs to improve guest and employee satisfaction
  • Develops incentives to create a highly engaged team environment
  • Providing performance feedback to maximize team members potential
  • Hiring, training and development of Parking Attendant staff
  • Working knowledge of parking operations
  • Leading team members by setting work expectations and leadership standards
Education Education
Bachelor’s Degree in Related Field Preferred
Bachelor’s Degree in Related Field Preferred
Kennesaw State University
Bachelor’s Degree in Related Field Preferred
Skills Skills
  • Ability to professionally represent “Holiday Inn World's Fair Park” while presenting a warm, professional, and refined demeanor with guests and co-workers
  • Remain knowledgeable and up to date about current Hotel information, features, amenities, and events
  • Ability to communicate professionally and effectively with all levels of the organization
  • Remain knowledgeable and up to date about the city of Knoxville and current events
  • Ability to be approachable and facilitate coaching conversations with employees and managers
  • Ability to maintain knowledge of hotel features and information (e.g., dining, events, amenities, etc.)
  • Ability to present information to Ownership or Management as requested in a professional manner
  • Ability to pay attention to details
  • Greet all guests in a warm and professional manner
  • Ability to ensure security and confidentiality of guest information and internal hotel practices
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13 Parking Manager resume templates

1

Parking Manager Resume Examples & Samples

  • Responsible for the hiring, training, performance management and development of Parking staff while supporting department operations, company policies and procedures
  • Manage revenue and operating budgets while providing timely forecasts to finance team
  • Develop and manage world class safety and training program in conjunction with Vail Resorts Health and Safety team
  • Act as a liason for Town and Resort comminications, regarding traffic ingress, egress, and wayfinding
  • Actively participate in ski resort Base Area best practices
  • Accurately performs all time and labor entries and approval of department payroll
  • Conduct daily organizational meetings to discuss service objectives and issues, service scores, event requests, and special group requests
  • Lead weekly safety meetings and perform monthly facility inspections
  • Establish and maintain accounting/auditing procedures
  • Organize parking pass and parking sales procedures
  • Monitor equipment, supplies and parts inventories needed to support field activity
  • High school diploma or equivalent - required
  • 3+ years of parking experience - strongly preferred
  • 3+ years of supervisory experience - required
  • Valid Driver's License and satisfactory driving record - required
  • MS Office proficiency - required
  • Mechanical skills and the ability to use hand tools
2

Manager, Parking Services Resume Examples & Samples

  • Hiring, training and development of Parking Attendant staff
  • Leading team members by setting work expectations and leadership standards
  • Develops incentives to create a highly engaged team environment
  • Providing performance feedback to maximize team members potential
  • Coordinate parking and shuttling preparations with other departments
  • Develop and implement programs to improve guest and employee satisfaction
  • Ensure appropriate and timely investigation and response to guest and employee concerns
  • Oversee team member reviews and counseling to ensure all guidelines and policies are followed
  • Works with other Management teams to ensure staffing and operational needs
  • Manage operating budgets and understanding labor and non-labor budgets
  • Uphold and implement programs to comply with our Environmental Health and Safety standards
  • Assist with other Parking Operations duties as necessary
  • Bachelor’s degree in related field preferred; or equivalent combination of education and/or experience
  • Minimum 5 years of operations management experience in theme park or hospitality industry
  • Strong organizational, planning, delegation, mentoring and coaching skills
  • Experience in guest service or equivalent combination of education and experience
  • Able to work outdoors in varying weather conditions and walking to multiple venues throughout the day
  • Strong passion for delivering the highest quality of guest service
  • Ability to manage effectively under deadlines
  • Have excellent written and verbal skills to effectively communicate with all levels of the organization
  • Be proficient in Microsoft programs such as Word, Excel, PowerPoint and Access
  • Able to work well in a team environment as well as independently
  • Experience in a union environment
3

Parking Manager Resume Examples & Samples

  • Interviews, selects, trains, supervises, counsels and disciplines parking staff for the effecient operation of the parking department
  • Schedules and directs staff in their work assignments
  • Regularly reviews and evaluates the department and recommends and implements new operational policies and procedures when necessary
  • Investigates and resolves parking complaints while interacting positively with guests
  • Moves throughout the property and conducts weekly inspection to monitor and take corrective action when needed
  • Responsible for ensuring that all signage is properly placed and collected during event show days
  • Manages all equipment and inventory and maintains an adequate supply of each item needed for the operation
  • Regularly communicate and execute parking plan in partnership with hired law enforcement personnel
  • Accomplish additional tasks as assigned by Operations Manager
  • Exceptional customer services skills
  • Handle multiple tasks simultaneously
  • Follow oral and written instructions and communicate effectively with others in both oral and written form
  • Basic knowledge of Microsoft office programs (Outlook, Excel, Word)
4

Parking Services Manager Resume Examples & Samples

  • Organizes and conducts meetings and communicates pertinent information to staff
  • Provides guidance and improvement and implements necessary adjustments
  • Combination of 3-5 years experience in a role similar to this position
  • Work effectively under pressure and/or stringent schedule and produce accurate results
  • Remain flexible and adjust to situations as they occur
  • Work in a fast paced environment and handle heavy workload that can present stressful situations
5

Parking & Shuttle Manager Resume Examples & Samples

  • 2+ years operational manager or supervisor experience (Required)
  • 2+ years experience in Parking and Transportation (Preferred)
  • 1+ years experience CDL program and DOT compliance (Preferred)
6

Parking Manager Resume Examples & Samples

  • Respond to all comments/complaints in a prompt and friendly manner
  • Interacts positively with guests
  • Moves throughout the venue and conducts regular lot inspections to monitor and take corrective action when needed
  • Manages all equipment and inventory such as check-out and check-in vests, wands, radios, etc., and maintains an adequate supply (with surplus) of barricades
  • Work with scheduling administrator to ensure that all staffing needs are met
  • Work with the Director of Operations to ensure costs are kept within budget
  • Other tasks as assigned by the Director of Operations
  • The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation
  • Recognition that this is a seasonal and part-time position which will include irregular hours including nights, weekends and holidays
  • Ability to work in a fast-paced environment that can present stressful situations
  • Enthusiasm, reliability and the ability to be alert and observant
  • Ability to hear, comprehend and disseminate instructions and vital information, especially in the event of emergencies
  • Ability to clearly, effectively and professionally interact with staff, supervisors and the public
  • Ability to handle large crowds while remaining friendly and professional
  • Must be able to work outdoors exposed to varying weather conditions
  • Due to the nature of this position, candidates must be able to stand for long periods of time
7

Assistant Manager Parking Resume Examples & Samples

  • Assist Manager in the hiring, training and development of Parking Attendant staff
  • Rewards and recognizes team members every day for above and beyond performance
  • Train, supervise, counsel, schedule and evaluate supervisors and team members
  • Provide technical assistance and work direction to support personnel
  • Coordinates the day to day parking needs including special events
  • Ensure appropriate and timely investigation and responds to raised concerns
  • Mentors supervisors and team members to develop full performance potential
  • Enhance existing incentive programs to drive for a highly engaged team environment
  • Implement programs to improve guest and employee satisfaction
  • Supports Manager in the oversight of the parking labor budgets
  • Uphold our Environmental Health and Safety standards
  • Perform activities, functions and other related tasks and duties as assigned or required
  • Ability to exercise initiative and sound judgment under varying conditions
  • Ability to communicate effectively both written and verbally
  • Highly skilled in mentoring and coaching individuals
  • Work outdoors in varying weather conditions and walking throughout the day
  • Previous management experience in theme park or hospitality industry
  • Working knowledge of parking operations
  • Be a quick thinker with the ability to make sound decisions
8

Parking Manager Resume Examples & Samples

  • Supervise the arena parking staff
  • Supervise the parking operations parking lots. To maintain revenue and quality control during events
  • Coordinate the deployments of contracted parking and lot security staff
  • Manage the employee parking area to ensure the safe and efficient use by arena staff
  • Order and maintain office supplies and uniforms for the parking operations department
  • Produce, log and distribute parking passes for events
  • Address all customer service issues that arise before, during and after and event. Ensure that all complaints are quickly addressed and that guest needs are being met
  • Review reports and assure the accuracy of the collection of revenue and expenses in the parking operations
  • Attend production meeting and coordinate with staff over event needs
  • Ensure that traffic around the facility is being managed properly
  • Handle parking requests and hospitality for preferred vendors and VIPs for various sport and entertainment events
  • Order passes each season and coordinates with teams the location of season ticket lots
  • Coordinate with Box Office the presale of concert and special event parking
  • Coordinate the accurate distribution of the guest list for events
  • Maintain positive rapport with vendors, tenants, AEG entities, etc. by providing assistance and accurate information promptly upon request
  • Coordinate with security and Police Department over ongoing safety and parking issues
9

Manager, Parking Services Resume Examples & Samples

  • Leads Supervisors and Managers including the assignment and delegation of projects and duties, ongoing development, and continuous evaluation and management of the overall parking department
  • Oversee the daily operation of Parking Services, including supervising staff and managing process/procedures and providing necessary support for the operations
  • Ensure all aspects of the operation are functioning properly, all outstanding maintenance items are being addressed, and inventories are well maintained and address/resolve any issues as they arise
  • Provide direction, development and support to managers, supervisors and hourly employees. Communicate feedback and address all performance issues, providing recognition, coaching and/or discipline when appropriate and completing employee yearly performance evaluations
  • Oversee and manage both the labor and non-labor budgets. Assist with the development of operating budgets and adjust operations as necessary to control budgets, including weekly work schedules. Oversee reconciliation of budgets and identify any issues, reporting them back to the Director
  • Accountable for all administrative duties are properly completed in a timely manner including but not limited to scheduling, payroll/timekeeper issues, budgetary functions and employee discipline
  • Develop and implement programs to improve guest and employee satisfaction. Ensure appropriate and timely investigation and responses to guest and employee concerns
  • Fully understand the B-192 bargaining agreement and ensure that discipline is applied in accordance with company policies
  • Ensure that collective bargaining agreements, department policies and procedures and venue standard operating procedures are followed by partnering with Human Resources, Labor Relations, and possibly other partners
  • Ensure management maintains clean, safe and professional back of house areas including but not limited to employee dispatch areas, employee break rooms, storage areas, hallways and management offices
  • Support and actively participate in Company initiatives, training and employee involvement, recognition and outreach activities
  • Maintain weekly schedule for managers and supervisors to ensure the necessary management coverage is in place
  • Identify existing and potential operational problems including facility appearance and cleanliness and make appropriate recommendations to resolve
  • Enthusiastic, friendly and outgoing personality
  • Previous managerial or supervisory experience preferred
  • Prefer Bachelor’s degree or equivalent background or experience in Theme Park or Hospitality Management
  • Previous experience in theme parks or similar environments is preferred
  • Must be detail-oriented and well organized
  • Ability to read, interpret and follow documents such as safety policies, operating and maintenance instructions and procedure manuals
  • Ability to effectively communicate present information and answer questions in one–on-one and group situations
  • Ability to exercise initiatives and sound judgment under varying condition
10

Parking Enforcement Manager Resume Examples & Samples

  • Provide customer service to students, faculty, staff, and external customers. Maintain friendly, helpful demeanor. Ensure that customer needs are being met by staff in a timely, professional manner
  • Supervise department employees and/or student workers. Perform hiring, orientation, and training of staff. Evaluate employee performance. Provide guidance and feedback. Counsel, discipline, or terminate employees
  • Plan and administer department budget. Provide projections and reports. Monitor expense and labor costs
  • Oversee physical inventory and the security of the department. Arrange for repair or maintenance of equipment or facility
  • Research, develop, and implement policies and procedures to improve the Parking Enforcement operations. Participate in strategic planning for Parking Enforcement department
  • Plan, implement, and administer communications programs within the department
  • Plan and administer special department or University events. Assign or perform supervision of staff during events
  • Maintain a thorough understanding of all departmental and University policies and procedures, as well as applicable government and industry standards
  • Develop and implements security related procedures such as office opening and closing routines, recognition of duress signals, and key controls. Coordinate security activities with University Public Safety Department. Promote and maintain standards for security conscious awareness and behavior. Maintain knowledge of University’s crime prevention and suppression programs and services. Ensure dissemination of security related information to staff
  • Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time
  • Benefits
11

Os-parking Ops Manager Resume Examples & Samples

  • The Parking Operations Manager is responsible for to planning, coordinating, directing and supervising personnel, subcontractors and vendors ensuring they complete work on time and within budget for service and project offerings with safety, quality, integrity, and client satisfaction in mind
  • Establish and maintain work processes, schedules and maintain customer, employee, subcontractor and vendor relations
  • Prepare budget and financial reports, maintain general contract and subcontract documents establish and monitor administrative procedures including billings, safety, labor relations, while keeping management informed of the operational needs and issues
  • Acts as the primary contact for current Landlords and Clients ensuring good relations with them. Sees each client at least once a month and present the monthly client statement
  • Takes clients out to lunch at least twice a month
  • Assists in the sales and marketing efforts to build the business by growing our existing base of Leases, Allocations and Management Agreements in the market
  • Manage a multi-disciplined team in the accomplishment of Branch goals and objectives including responsibility for operating budgets, staffing, and overall performance
  • Reports directly to the Sr. Director of Parking-Northern California
  • Maintain professional demeanor and appearance
  • Acts as primary local Branch contact for operational activities
  • Acts as liaison among the office staff, sub-contractors (as needed) and customer in translating and fulfilling branch operational needs
  • Monitor fulfillment of customer requirements to ensure quality and timeliness of services/deliverable's
  • Prepare reports covering company operations and deliverable's
  • Review reports from employees and customer and brief upper management on the operational progress
  • Through feedback and evaluations from customer and Branch personnel, refine and evaluate branch policies, procedures, and manuals as necessary to continuously improve the effectiveness of the operation
  • Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions
  • Responsible for understanding company procedures for resource acquisition and support
  • Ensure lower level supervisors and personnel are complying with policies and procedures
  • Reviews and approves time-cards, manages performance reviews and discipline problems
  • Coordinate projects with vendors and organizations external to company and customer
  • Ensure all invoicing and accounting is completed
  • Responsible for the timely and cost effective performance of duties
  • Promote the highest degree of safety and ethics standards at operational sites
  • Direct the investigation and resolution of operational problems in conjunction with other management, technical and support personnel
  • Capable of building specific comprehensive site safety plans responsive to Client and ABM expectations
  • Ensure compliance to all safety and health rules and regulations, company policies/employee handbooks, and contracting requirements
  • Attends all Industry functions such as BOMA on behalf of ABM
  • Minimum of (40) hours per week based at the Field Office for the specified market and will include some nights, weekends and holiday work hours
  • MINIMUM REQUIREMENTS *
  • EXPERIENCE & EDUCATIONAL CRITERIA
  • Bachelor's degree in Business/Management preferred but not required
  • 2-4 years parking management experience
  • KNOWLEDGE, SKILLS, AND ABILITIES *
  • Understanding Government Contracts, Commercial contracting, Statements of Work, correspondence, reports, and records
  • Must be dynamic leader with the capability to manage multiple tasks at all levels
  • Microsoft Office 2010 or 2013 (Outlook, Word, PowerPoint, Excel) intermediate experience required, advanced user preferred
  • Must possess strong and persuasive verbal and written communication skills with excellent English grammar and diction
  • Able to act independently and make accurate decisions with exceptional focus on attention to detail as well as the overall picture
  • Ability to demonstrate exceptional service and interpersonal skills that are interpreted as positive and customer service oriented
  • Ability to calculate and balance numbers rapidly and accurately
12

Parking Services Manager Resume Examples & Samples

  • Assist with move in week for Fall and Spring when students arrive on campus
  • New student and parent orientation during the summer months
  • Meet with student groups in the evenings to discuss parking changes/operations along with an answer/question session
13

Manager Parking Services Resume Examples & Samples

  • Leads the traffic control for the venue, specifically at the beginning and end of an event day
  • Manages all equipment and inventory for the parking department such as check-out and check-in vests and radios
  • Resolve parking lot disputes that occur
  • Interviews, selects, trains, supervises, counsels and disciplines parking staff for the efficient operation of the parking department
  • Organizes and conducts meetings and communicates pertinent information to the staff. Schedules and directs staff in their work assignments
  • Investigates and resolves parking complaints. Interacts positively with guests
  • Must be able to work evenings and weekends
  • A strong-sense of teamwork and ability to execute programs
14

Parking Manager Resume Examples & Samples

  • Ensures all parking areas are safe, clean and orderly. Is also responsible for maximizing the space usage of all parking areas
  • Moves throughout the venue and conducts weekly lot inspections to monitor and take corrective action when needed. Provides guidance and improvement and implements necessary adjustments
  • Ensures that all signage is properly placed and collected during event show days
15

Parking Manager Resume Examples & Samples

  • Minimum 1 year guest or customer service experience required
  • Available to work irregular shifts including: weekdays, weekends, overnight, evenings, and holidays
  • Hotel and/or luxury hotel experience preferred
  • Hotel and/or parking industry experience required
  • Articulate and well-spoken (Excellent use of verbiage)
  • Ability to physically perform all required job duties
  • Ability to work in a team-oriented environment and also independently with minimal supervision
  • Ability to create standards and training outlines specific to the Bell / Parking Services Team
  • Ability to implement strategic planning strategies and efficient procedures
  • Ability to continuously research current and new technologies and procedures/policies relative to Bell / Parking Services (in relation to Hotel Operations)
  • Ability to train the Bell / Parking Services Team and ensure competency of such training at all times
  • Ability to attend meetings and/or line-ups on a daily and weekly basis
  • Ability to present information to Ownership or Management as requested in a professional manner
  • Ability to create schedules and ensure the Bell / Parking Services Team is properly staffed in accordance with the predicted forecast and business demand
  • Ability to provide disciplinary action and coaching/counseling sessions as needed to the Bell / Parking Services Team with good judgment and in accordance with the standards of Holiday Inn World's Fair Park and HR guidelines
  • Ability to focus and follow-through
  • Ability to pay attention to details
  • Ability to ensure security and confidentiality of guest information and internal hotel practices
  • Ability to use time efficiently and productively with minimal supervision
  • Ability to maintain Holiday Inn World's Fair Park, IHG, and Benchmark Global Hospitality Standards at all times
  • Ability to professionally represent “Holiday Inn World's Fair Park” while presenting a warm, professional, and refined demeanor with guests and co-workers
  • Ability to maintain knowledge of hotel features and information (e.g., dining, events, amenities, etc.)
  • Ability to understand and respond appropriately to guest inquiries and needs while remaining calm, courteous, and professional
  • Ability to multi-task or organize
  • Ability to follow instructions
  • Ability to physically perform all tasks assigned in an efficient and prompt/timely manner
  • Ability to communicate effectively with all team members
  • Greet all guests in a warm and professional manner
  • Make guests feel welcome and anticipate their needs before they arise (exceed expectations even during the Welcome Process)
  • Work closely with Bell Services, Concierge Services, Front Desk, Valet, and Doorpersons to ensure a seamless Welcome/Arrival Process
  • Work closely with Concierge Services, Front Desk, Valet, and Doorpersons to ensure a seamless Departure Process
  • Welcome and acknowledge all guests, anticipate and address guest’s service needs, assist individuals with disabilities, and thank guests with genuine appreciation
  • Inform visitors and/or guests about all hotel and guest room features, hotel facilities and emergency procedures (as needed)
  • Assist guests with their luggage, acknowledging them by name
  • Remain knowledgeable and up to date about current Hotel information, features, amenities, and events
  • Remain knowledgeable and up to date about the city of Knoxville and current events
  • Tag, store, organize, transport, and/or retrieve luggage and other objects (including packages) for guests
  • Use proper and clear tagging and organization methods/procedures in accordance with the standards of Holiday Inn World's Fair Park
  • Escort guests whenever possible
  • Provide an eloquent and professional introduction to guest accommodations
  • Assist with the loading and unloading of luggage and guest items into and out of vehicles
  • Handle all guest luggage with the utmost care
  • Offer to contact Valet Services for the guest and assist to expedite the car retrieval process
  • Be aware and informed of all group and VIP/Invited Guest arrivals and departures
  • Communicate special guest requests to the appropriate department in a prompt, efficient, and effective manner
  • Ensure the lobby, bell closet, front drive, and work areas (as well as departmental equipment) are clean, professional, and presentable at all times and in accordance with the standards of Holiday Inn World's Fair Park
  • Offer assistance to all guests and provide them with requested information and directions, escorting the guest whenever possible
  • Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to a Manager or Supervisor
  • Attend daily line-ups/”pre-shifts” and mandatory departmental meetings
  • Maintain awareness of undesirable persons or items on property premises and report immediately to a Manager or Supervisor
  • Ensure uniform, grooming, and personal appearances adhere to the Appearance Standards of Holiday Inn World's Fair Park
  • Always speak with guests and fellow team members using clear and professional language/verbiage in accordance with the standards of Holiday Inn World's Fair Park
  • Develop and maintain positive working relationships with fellow team members and other departments
  • Complete any and all training and certifications as requested by a Manager or Supervisor, Hotel Manager, or Human Resources
  • Complete all Bell / Parking Services tasks in a prompt, timely, and efficient manner in accordance with the standards of Holiday Inn World's Fair Park
  • Adhere to all Safety and OSHA regulations and guidelines at all times
  • Complete 90-day orientation and yearly reviews for Bell / Parking Services Team members
  • Responsible for the training (retraining if necessary) and training competence of all Bell / Parking Services Team members
  • Responsible for continuously researching current and new methods of efficiency and service in regards to Bell / Parking Services (including new technologies)
  • Responsible for administering disciplinary action and coaching/counseling sessions as needed with good judgment and in accordance with the standards of Holiday Inn World's Fair Park and HR guidelines
  • Responsible for interviewing and hiring Bell / Parking Services Team members
  • Responsible for scheduling and ensuring Bell / Parking Services are adequately staffed (and within budgetary guidelines and restrictions) at all times
  • Responsible for the ordering of supplies and maintenance of Bell / Parking Services Inventory
  • Cross-train in others departments as needed or requested by the General Manager, Hotel Manager, or Guest Services Manager
16

Parking Assistant Manager Resume Examples & Samples

  • Operational activities related to parking garage/lot operations, detailed accounting of revenues and review of related internal control documentation, the maintenance of parking facilities and scheduling of personnel
  • Oversee supervision of shift supervisor, parking attendants, maintenance staff, and other personnel engaged in directing traffic, collecting fees and scheduling of personnel; assist in supervision of and coordinating special events parking
  • Plan and scheduling work for the staff, ensuring proper distribution of assignments and adequate manning, space and facilities for the performance of duties
  • Training of all employees
  • Review parking equipment at end of shift including verifying cash deposit, reconciliation to cash register tape and lane counters, review of tickets to ensure proper documentation of exceptions, and recording cashier activity in revenue accounting software
  • Prepare daily, monthly and annual reports
  • Daily banking of all revenue collected
  • Participate in a variety of duties involved in directing and controlling traffic and access to parking throughout the parking garage to include directing the movement of vehicular traffic and regulating and monitoring vehicle parking and snow removal. Monitor and correct safety hazards
  • Communicate about the facilities operation with Landowners/ Property Management staff
  • Communicate daily via email and manage and have full understating of all ABM systems such as E-pay, Score4, JDE, instant estimator
  • Oversee and manage the upkeep of record storage and ticket inventory
  • Monitor operation of control equipment and automatic gates and replace expendable supplies such as tickets and print ribbons; notify contractor for other repairs. Perform other related duties incidental to the work described herein
  • Assist with marketing relating functions to help with revenue growth
  • Performs other related functions, as assigned by management
17

Assistant Manager, Parking Industry Resume Examples & Samples

  • Provide excellent customer service. Assist customers and respond professionally and tactfully to customer complaints
  • Maintain effective client relations. Provide clients with request for reports and assistance in a timely manner
  • Implement Company safety programs to ensure compliance of safety regulations
  • Report all incidents and client concerns and requests to the Operation Manager
  • 1-3 years of related experience preferred. Work experience in the parking industry preferred
  • Proficient with Windows, Excel, Word and Lotus Notes
18

Parking Manager Resume Examples & Samples

  • Parking management experience is preferred but not required
  • Ability to work independently and multi-task
  • Ability to interpret policies, procedures, and standard business practices
19

Hospitality Parking Manager Resume Examples & Samples

  • 5+ years in Management role
  • 2+ years working in a hotel/hospitality environment
  • Knowledge of Excel, Word, Power Point and General Microsoft Office Applications
  • Ability to be approachable and facilitate coaching conversations with employees and managers
  • Excellent team building and interpersonal skills
20

Evening Parking Manager Resume Examples & Samples

  • Minimum one (1) year as a Facility Manager
  • Ability to think clearly, decisively, and able to work well under pressure
  • Professional manner, attitude, appearance and dependability are a MUST
  • Computer literate (Excel , Word) a MUST
  • Able to solve customer complaints and staff issues in a professional manner
  • Ski Data Experience is highly desirable
21

Manager of Parking Resume Examples & Samples

  • Manages supervisory staff engaged in overseeing the Division’s parking enforcement program
  • Monitors field operations of parking enforcement staff engaged in patrolling street routes to enforce the City’s parking ordinances
  • Identifies parking violations and issues citations pertaining to parking and compliance violations
  • Ensures adequate staff coverage and effective enforcement of parking regulations in assigned areas, and revises work assignments to ensure efficiency of work operations and the effective enforcement of parking regulations
  • Monitors work schedules and makes necessary revisions to ensure efficiency of work operations
  • Generates and reviews productivity reports and evaluates performance of subordinate staff and contracted parking enforcement vendors
  • Manages responses to complains and inquiries from aldermanic offices and the general public concerning issues that pertain to parking enforcement
  • Implements policies and procedures relative to parking enforcement to ensure program operates effectively and efficiently
  • Utilizes technology such as GIS, GPS, and various software, as well as data analysis to manage field staff to ensure maximum productivity and consistent application of Department policy and procedures, as well as parking regulations
  • Conducts research and develops proposals and training plans to improve operations
  • Coordinates and participates in the training of parking enforcement staff
  • Responds to street operation emergency incidences, as required
  • Graduation from an accredited college or university with a Bachelor’s degree in Business Administration, Public Administration, or a related field plus five (5) years of work experience in field operations involving parking, transportation, public utilities, or related enforcement work, of which two (2) years are in a supervisory role related to the responsibilities of the position, or an equivalent combination of training and experience
22

Manager Parking Services Resume Examples & Samples

  • Prepare and administer departmental performance evaluations
  • Participate in Leadership Development activities; implement strategies and processes to improve employee morale and performance
  • Computes and estimates cash, payroll, transportation, personnel and storage requirements using a calculator
  • Confers with customers, contractors, and other personnel to exchange information and resolve problems
  • Administers personnel matters which include assigning work, discipline and recommending merit increases
  • Explains and demonstrates tasks to new workers or assigns workers to experienced workers for further training
  • Inspects or tests materials, stock, vehicles, equipment, and facilities to locate defects, meet maintenance or production specifications and verify safety standards
  • Recommends and implements measures to improve worker motivation, equipment, performance, work methods and customer service
  • Prepares compiles and submits reports on work activities, operations, production and work related accidents
  • Receives telephone or radio reports of emergencies and dispatches personnel and response to vehicle request
  • Performs other related job duties as assigned
  • 7 plus years general work experience
  • Must possess a valid Texas Driver's License
  • Complete the defensive driving course. May obtain subsequent to hire
  • 2 plus years previous management experience
23

Parking Manager Resume Examples & Samples

  • 3+ years in Management role
  • Experience in valet/operating valet system is desired
  • Experience in hospitality industry a plus
24

Senior Manager, Parking Resume Examples & Samples

  • Prepare annual and long range strategic planning for parking programs
  • Communicate to Executive Management current and future parking trends and case studies
  • Establish performance metrics for existing programs
  • Prepare, analyze and develop financial reports for planning, forecasting, trending and variance analysis to actual results on business performance
  • Work closely with RES department in development projects to maximize parking efficiencies
  • Negotiate portfolio parking agreements
  • Bachelor’s degree in finance, accounting, business or mathematics required
  • Prior work experience with Parking Management Company(s) preferred but not required
  • Intermediate PC skills including Microsoft Word and Excel
  • Experience working with Oracle preferred, but not required
  • Employee must have the physical capability to perform all core functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the core functions of the job