Parking Manager Job Description

Parking Manager Job Description

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Parking manager provides customers with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area.

Parking Manager Duties & Responsibilities

To write an effective parking manager job description, begin by listing detailed duties, responsibilities and expectations. We have included parking manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Assist with projections and departmental budget
Liaison with STAPLES Center, NOKIA Theatre, REGAL CINEMAS, L.A
During construction, it will be necessary to coordinate with the different construction companies to minimize the impact on the operation
Responsible for hiring, training, coaching, and counseling of staff evaluating employee performance
Monitoring of department budget
Monitors equipment, supplies, and parts inventories needed to support field activity
Responsible for leading safety meetings and performing facility inspections
Prioritize gust service to the highest degree
Maintain the Mountain Base Area through hand shoveling, ice chipping, light maintenance
Oversee the daily operation of the department

Parking Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Parking Manager

List any licenses or certifications required by the position: PMP, CPR, AED, CCIE, MBA, IAHSS, CAPP, AICP

Education for Parking Manager

Typically a job would require a certain level of education.

Employers hiring for the parking manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Management, Business/Administration, Business, Public Administration, Technical, Engineering, Finance, Accounting, Associates

Skills for Parking Manager

Desired skills for parking manager include:

Amenities
Basic accounting and business metrics
Business writing
Client’s facility
Customer confidentiality policies and procedures as set forth by Towne Park
HIPPA
Main attractions in the area
Meeting rooms
Parking rates
Pertinent information

Desired experience for parking manager includes:

Managing People - Include staff in planning, decision-making, facilitating and process improvement
Safety and Security - Observe safety and security procedures
Assist in maintaining all departmental policies and procedures and developing all department safety programs
Regularly (2/3 of the time or more) stand
Must be able to read and interpret wiring schematics board level schematics to facilitate repairs on site
Minimum 3-5 years of operations management experience in Hospitality or Theme Park environments, including experience in guest services

Parking Manager Examples

1

Parking Manager Job Description

Job Description Example
Our growing company is looking for a parking manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for parking manager
  • Address all customer service issues that arise before, during and after and event
  • Develop, implement, and oversee all Chicago parking policies and procedures to ensure excellent customer service while maximizing space utilization and revenue
  • Oversees and manage the 24 hour daily operations of the Parking and Transportation Department, which includes, but is not limited to, the Toll Plazas, Parking Garages, Kennel, Valet, Bus Loop, Wheel Chairs, Resort Buses, Resort Yachts and Event Parking
  • Ensure monthly billable information is correct and processed through Finance
  • Oversee hiring, training and development of all hourly staff
  • Responds promptly to customer issues in the field, communicates them to Associate Director of Parking Operations and elevates issues as necessary
  • Helps oversee the interviewing and hiring process for field staff including Parking Monitor I’s and Parking Monitor II’s
  • Organizes Hazardous Waste and Spill Prevention and General Workplace Safety training
  • Conducts quarterly Monitor Meetings to review policies and procedures and to gather suggestions and feedback from field staff
  • Responsible for the collection of cash receipts from HBS booth and parking meters
Qualifications for parking manager
  • A minimum of 3 years of previous experience in management of event parking operations
  • Must be able to multi-task and prioritize projects, duties and meetings in a fast-paced environment while remaining productive and professional
  • Must be able to react and respond according to their training while maintaining their composure under pressure
  • Due to the cyclical nature of the entertainment industry, the employee may be required to work varying schedules to reflect the business needs of the company
  • Certified Administrative Parking Professional (CAPP) or Certified Parking Professional (CPP) designation a plus
  • Must be professional, and have strong interpersonal and problem solving skills
2

Parking Manager Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of parking manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for parking manager
  • Work closely with Harvard Athletics including participating in bi-weekly event meetings and attends all major event meetings Special Olympics, football meetings, swim meets and other Harvard affiliated and non-affiliated events
  • Oversees upkeep on Parking Services vehicles, ensuring they are in proper working order
  • Oversee and manage both the labor and non-labor budgets
  • Train and develop multiple facility managers and supervisors to build an effective management team
  • Ensure proper staffing and initiate strategic placement of employees to maximize efficient operation of parking garages
  • Implement company policies and procedures fairly and consistently
  • Ensure fair and equitable treatment of all employees within the branch
  • Ensure that all actions taken are legal, fit within company policy and are properly documented
  • Provide excellent customer service and handle customer complaints with professionalism
  • Ensure the timely completion of required paperwork from each location and that all audit controls are in place
Qualifications for parking manager
  • Occasionally use hands to finger, handle or feel objects, tools or controls
  • Occasionally be exposed to work near moving mechanical parts
  • 3-5 years parking and transportation experience and 1-3 years management experience required
  • At least 5 years of experience managing parking operations
  • Experience with complex parking equipment concepts and valet parking software knowledge
  • Completion of NIMS compliant ICS 100HC, 200HC, 700 & 800 courses or state equivalent
3

Parking Manager Job Description

Job Description Example
Our company is looking for a parking manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for parking manager
  • Experience in the Parking industry a plus
  • Excellent English verbal and written communication skills are a must
  • Able to act independently and make accurate decisions with exceptional focus on attention to detail the overall picture
  • Train and develop 10+ attendants
  • Maintain effective client relations
  • Maintain monthly & daily parking audit program as set within the Standard Operating Procedure
  • Provide direction and leadership within the branch
  • Monitor and manage the financial performance of locations in the assigned area
  • Be aware of and report new account prospects and competitive activity to regional management
  • Manage the financial performance of each account within the branch
Qualifications for parking manager
  • CPR, BLS & HA Certification within 90 days of employment
  • International Association of Healthcare Security Services (IAHSS) Basic course within 90 days of employment
  • IAHSS Supervisor course within six months of employment
  • The Facility Manager must be proficient in written and oral communication skills that will enable Manager to effectively communicate with representatives of various property management and/or ownership entities, ABM Parking Services superiors, subordinates, and co-workers
  • The Facility Manager must demonstrate the ability to manage his/her time effectively and must be capable of quickly re-prioritizing tasks based on the needs of both internal and external customers
  • The Facility Manager must demonstrate a working knowledge of computers and be proficient in the use of software programs including but not limited to Microsoft Office (and its components) and/or any other programs deemed appropriate
4

Parking Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of parking manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for parking manager
  • Manage and develop management personnel within the branch to ensure that each individual garage is well managed and that all employees are motivated and encouraged to work to maximum potential
  • Ensure accomplishment of the branch’s manpower and succession plans through recruitment and staffing activities
  • Manage and ensure the management of employees’ performances at the locations within the assigned area
  • Build and maintain a productive working relationship with union representatives within the branch
  • Communicate effectively on the Company’s behalf in handling first line grievance activity
  • Develop and oversee implementation of an operations manual within each garage
  • Implement procedures set forth in the company’s Injury and Illness Prevention Program in compliance with federal and state OSHA laws to ensure a safe workplace by training employees on safe working habits, conducting periodic onsite safety checks, investigating reports of safety hazards within 24 hours of notice, and taking actions to correct hazards in a timely manner
  • Assist the Regional/Branch Manager or the Regional VP with special projects and assignments and take on any other management responsibilities not specifically identified above on an as needed basis
  • Work experience in the parking industry preferred
  • Ensure the lobby, bell closet, front drive, and work areas ( departmental equipment) are clean, professional, and presentable at all times and in accordance with the standards of Holiday Inn World's Fair Park
Qualifications for parking manager
  • Acts as the primary contact for current Landlords and Clients ensuring good relations with them
  • Must have a minimum of three (3) years related experience
  • WorkDay or PeopleSoft experience
  • HR knowledge in addition to just payroll
  • Minimum five (5) years of controlled/paid parking management experience
  • Bachelor's degree with emphasis on transportation, urban planning, or related field preferred
5

Parking Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for a parking manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for parking manager
  • Oversee supervision of shift supervisor, parking attendants, maintenance staff, and other personnel engaged in directing traffic, collecting fees and scheduling of personnel
  • Monitor operation of control equipment and automatic gates and replace expendable supplies such as tickets and print ribbons
  • Development and implementation of internal traffic/parking management processes in conjunction and collaboration with the Long Island Nets, Nassau County Police Department and all other affiliated governmental, law enforcement, and public safety agencies
  • Lead third-party service providers by enforcing the agreed upon scope and quality of services within the various signed service agreements
  • Perform regular inspections of the exterior arena while communicating with management and the appropriate vendors to address any issues that need immediate attention
  • Develop and maintain standard operating procedures as they relate to third-party vendors, work order completion, safety and inventory control
  • Continue to improve their traffic/parking system and project management process, maintaining protocols that are effective and work well and suggesting ways that the operation can run more efficiently
  • Work closely with agency creative leadership to balance workloads and advocate for appropriate time-lines on creative projects
  • Ensure all related creative projects are moving smoothly through the Nassau Coliseum
  • Keep all informed of conflicts, delays or any other unusual situations including planned construction, road maintenance, public transportation advisories, critical weather conditions, and traffic flow patterns and service changes
Qualifications for parking manager
  • Change Management - Develop workable implementation plans
  • Combination of 3-5 years experience in a role similar to this position, including festival-style parking
  • Combination 3-5 years of previous experience in similar role
  • Strong computer skills in Outlook, Excel, Word, PowerPoint and other related computer programs highly preferred
  • Masters or BA in Accounting / Finance
  • CPA designation or equivalent public accounting experience (Big 4, National, or Large local CPA firms)

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